Re: [SLUG] ISP recomendation
On Wed, 23 Mar 2005 02:38 pm, Julio Cesar Ody wrote: |Hi list, | |the company where I work now, for reasons beyond mention, is willing |to change it's network provider. Since we work mostly with video |conference software, we do need a reliable low-latency and high |bandwidth connection. |Which ISPs based in Sydney would you guys recommend for that? We're |interested in a technical friendly provider whose techies know what |they're doing, preferrably constituted by geeks. |Cheers. Thanks in advance. We have a pair of load balanced 2Mbps SDSL lines from Activ Australia who resell Powertel (who used to be RequestDSL). We have had a total downtime of 1 hour cumulative in 3 years and always get full speed from our links. Very friendly and switched on techs who understand both other techs and the business requirements placed on internet connectivity. Our links have a 99.99% SLA so it's not 'cheap' (at about AUD$950 per 2Mbps link per month). It is reliable, fast, low latency and a tech-savvy vendor. Check them out: http://www.activ.com.au/ http://www.powertel.com.au/ James -- Pity the meek, for they shall inherit the earth. -- Don Marquis -- SLUG - Sydney Linux User's Group Mailing List - http://slug.org.au/ Subscription info and FAQs: http://slug.org.au/faq/mailinglists.html
[SLUG] ISP recomendation
Hi list, the company where I work now, for reasons beyond mention, is willing to change it's network provider. Since we work mostly with video conference software, we do need a reliable low-latency and high bandwidth connection. Which ISPs based in Sydney would you guys recommend for that? We're interested in a technical friendly provider whose techies know what they're doing, preferrably constituted by geeks. Cheers. Thanks in advance. -- SLUG - Sydney Linux User's Group Mailing List - http://slug.org.au/ Subscription info and FAQs: http://slug.org.au/faq/mailinglists.html
Re: [SLUG] ISP recomendation
We use TPG here on 1500/256 ADSL and are very happy with there reliability and service We have our own Dynalink RTA100 modem going into a 16 port switch. Works good. I dont know about cable at all...but i think it has low outgoing bandwidth, and its unavailable where we are (Port Macquarie area) Luke Julio Cesar Ody wrote: Hi list, the company where I work now, for reasons beyond mention, is willing to change it's network provider. Since we work mostly with video conference software, we do need a reliable low-latency and high bandwidth connection. Which ISPs based in Sydney would you guys recommend for that? We're interested in a technical friendly provider whose techies know what they're doing, preferrably constituted by geeks. Cheers. Thanks in advance. -- SLUG - Sydney Linux User's Group Mailing List - http://slug.org.au/ Subscription info and FAQs: http://slug.org.au/faq/mailinglists.html
Re: [SLUG] ISP recomendation
On Wed, 23 Mar 2005 14:38:07 +1100, Julio Cesar Ody [EMAIL PROTECTED] wrote: Hi list, the company where I work now, for reasons beyond mention, is willing to change it's network provider. Since we work mostly with video conference software, we do need a reliable low-latency and high bandwidth connection. Which ISPs based in Sydney would you guys recommend for that? We're interested in a technical friendly provider whose techies know what they're doing, preferrably constituted by geeks. Cheers. Thanks in advance. The best technical support I've ever obtained from an ISP to date would have to be WestNet. Those guys/gals go out of the way to make the customer feel warm and fuzzy. When I had problems recently due to exchange congestion, they followed it up regularly by voice calls to confirm I was ok after major upgrade. I can't express how impressed I have been with them. Totally enjoyable to deal with. Not sure if they will suit you, but they have the best customer service ever. - period - Thanks -- SLUG - Sydney Linux User's Group Mailing List - http://slug.org.au/ Subscription info and FAQs: http://slug.org.au/faq/mailinglists.html
Re: [SLUG] ISP recomendation
I have to agree with that. Very good indeed - and they resell the RequestDSL Business-grade DSL product as well. On 23 Mar 2005 at 15:08, Michael Fox wrote: On Wed, 23 Mar 2005 14:38:07 +1100, Julio Cesar Ody [EMAIL PROTECTED] wrote: Hi list, the company where I work now, for reasons beyond mention, is willing to change it's network provider. Since we work mostly with video conference software, we do need a reliable low-latency and high bandwidth connection. Which ISPs based in Sydney would you guys recommend for that? We're interested in a technical friendly provider whose techies know what they're doing, preferrably constituted by geeks. Cheers. Thanks in advance. The best technical support I've ever obtained from an ISP to date would have to be WestNet. Those guys/gals go out of the way to make the customer feel warm and fuzzy. When I had problems recently due to exchange congestion, they followed it up regularly by voice calls to confirm I was ok after major upgrade. I can't express how impressed I have been with them. Totally enjoyable to deal with. Not sure if they will suit you, but they have the best customer service ever. - period - Thanks -- SLUG - Sydney Linux User's Group Mailing List - http://slug.org.au/ Subscription info and FAQs: http://slug.org.au/faq/mailinglists.html Regards, Edwin Humphries, Managing Director Mobile: 0419 233 051 Ironstone Technology Pty Ltd P. O. Box 423, Kiama, NSW, 2533 Phone: +61 (0)2 4233 2285 Facsimile: +61 (0)2 4233 2299 Web: http://www.ironstone.com.au -- SLUG - Sydney Linux User's Group Mailing List - http://slug.org.au/ Subscription info and FAQs: http://slug.org.au/faq/mailinglists.html
Re: [SLUG] ISP recomendation
I would not suggest TPG if you want low latency at all times.. Check out Broadband Choice Whirlpool.. http://www.whirpool.net.au If you need high ingress/egress bandwidth at all times, you probably want a symmetrical circut, so a SHDSL rather than ADSL. Just don't buy a consumer grade service and be upset when it has outages or doesnt work 100% of the time. Spend the money and get a business grade service if your Internet connectivity is that important. Regards, Jon On Wed, 23 Mar 2005 14:56:26 +1100, Luke Skywalker [EMAIL PROTECTED] wrote: We use TPG here on 1500/256 ADSL and are very happy with there reliability and service Julio Cesar Ody wrote: Hi list, the company where I work now, for reasons beyond mention, is willing to change it's network provider. Since we work mostly with video conference software, we do need a reliable low-latency and high bandwidth connection. Which ISPs based in Sydney would you guys recommend for that? We're interested in a technical friendly provider whose techies know what they're doing, preferrably constituted by geeks. Cheers. Thanks in advance. -- SLUG - Sydney Linux User's Group Mailing List - http://slug.org.au/ Subscription info and FAQs: http://slug.org.au/faq/mailinglists.html
Re: [SLUG] ISP recomendation
Julio Cesar Ody wrote: Hi list, the company where I work now, for reasons beyond mention, is willing to change it's network provider. Since we work mostly with video conference software, we do need a reliable low-latency and high bandwidth connection. Which ISPs based in Sydney would you guys recommend for that? We're interested in a technical friendly provider whose techies know what they're doing, preferrably constituted by geeks. Cheers. Thanks in advance. I'd recommend: http://www.tel-pacific.com.au and http://www.acay.com.au It has over 155 MB of bandwidth the last time I was adviced. I have no problems with my bandwidth and my connections in Sydney. I get the full bandwidth to which I am subscribed 98 percent of the time. Disclaimer: Members of my family are minority shareholders of Tel-Pacific Pty Ltd and all its subsidiaries. But, I do not actively participate in policiy making or management of the Companies. -- SLUG - Sydney Linux User's Group Mailing List - http://slug.org.au/ Subscription info and FAQs: http://slug.org.au/faq/mailinglists.html
Re: [SLUG] ISP recomendation
On Wed, 23 Mar 2005 14:38:07 +1100, Julio Cesar Ody [EMAIL PROTECTED] wrote: Hi list, the company where I work now, for reasons beyond mention, is willing to change it's network provider. Since we work mostly with video conference software, we do need a reliable low-latency and high bandwidth connection. Which ISPs based in Sydney would you guys recommend for that? We're interested in a technical friendly provider whose techies know what they're doing, preferrably constituted by geeks. Cheers. Thanks in advance. The best technical support I've ever obtained from an ISP to date would have to be WestNet. Those guys/gals go out of the way to make the customer feel warm and fuzzy. When I had problems recently due to exchange congestion, they followed it up regularly by voice calls to confirm I was ok after major upgrade. I can't express how impressed I have been with them. Totally enjoyable to deal with. Not sure if they will suit you, but they have the best customer service ever. - period - I've got Westnet domestic 1.5/256 ADSL at work and Activ commercial 1/1 SDSL at home. Westnet have been consistently helpful whenever I've needed them. OTOH, their domestic service is not reliable enough for servers. I get endless outage advices. I don't know about their commercial grade service. Mine costs about $110/month. Activ are a RequestDSL reseller and the guys are very pleasant, friendly and easy to deal with, although they seem to be a windows shop. In all honesty that hasn't been a problem. I even talked one of the techo's into trying Ubuntu! The service is reliable enough for servers, but RequestDSL has been bought out by Powertel, and had I know that I would have found someone else. Powertel refuse to talk to clients at all, even though they have failed to fix a problem with the system for over 6 months[1]. I'm still waiting. OTOH, I haven't paid them for 6 months either, and I've told them that I won't until it's fixed. Any provider is only as good as their upstream. Before I went to Activ I was with Optus who were extremely reliable and helpful, but charged like the light brigade. David [1] They are supposed to supply Voice over IP, but they can't make their router work with the voice and the data similtaneously... I can get either voice or data, but not both. -- SLUG - Sydney Linux User's Group Mailing List - http://slug.org.au/ Subscription info and FAQs: http://slug.org.au/faq/mailinglists.html
Re: [SLUG] ISP recomendation
On Wed, 23 Mar 2005 17:53, David wrote: On Wed, 23 Mar 2005 14:38:07 +1100, Julio Cesar Ody [EMAIL PROTECTED] wrote: Hi list, the company where I work now, for reasons beyond mention, is willing to change it's network provider. Since we work mostly with video conference software, we do need a reliable low-latency and high bandwidth connection. Which ISPs based in Sydney would you guys recommend for that? We're interested in a technical friendly provider whose techies know what they're doing, preferrably constituted by geeks. Cheers. Thanks in advance. Perhaps you might want to try asking this at the forums at Whirlpool? Of course if you're looking for a Linux/Unix friendly ISP, don't forget to mention that... The BroadbandChoice section is really worth looking at. http://www.whirlpool.net.au Expect noise, but going through the forums can sometimes yield useful info. -- --- Marek Wawrzyczny - Terrorism is the war of the poor, and, war is terrorism of the rich. - Peter Ustinov - - -- SLUG - Sydney Linux User's Group Mailing List - http://slug.org.au/ Subscription info and FAQs: http://slug.org.au/faq/mailinglists.html
