On Friday, March 17, 2006, 11:53:58 AM, John wrote: JTL> What is the purpose of using a WIKI site?
A few things really - * It's fast and easy to create, update, and correct the content. Things happen quickly here and in the messaging security business in general. It makes sense to use tools that can adapt just as quickly and with as little friction as possible. * Some of our user community contribute software and technical knowledge on a regular basis. A wiki makes that process easier. This is particularly useful where SNF overlaps with other software - The folks who use, develop, or maintain that software can now participate openly in developing documentation for that work. * We've always maintained a collaborative relationship with our customers and this helps to enforce that point. * One of the things we've always encouraged is the sharing of information related to, but not necessarily about SNF. For example, it is not uncommon for a discussion about integrating SMF with a mail server to branch off into a wide range of loosely related topics from DNS, to server and network performance, to handy tools and tricks. We have a lot of experts in our community. Quite Often, difficult to find solutions lurk in the context of the discussions on and off our list. Now those solutions can be captured here in the natural context in which they came up so that they will be easy to find. -- Consider this approach part of fostering a strong user community and providing a resource that goes beyond our own products and services. At the end of the day we are working shoulder to shoulder with the developers, managers, administrators, and users of all kinds of systems. We want this wiki to be a valuable resource for anybody who uses SNF, and lots of folks who don't (yet). _M This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html
