Re: Upgrading Softimage. Was: Stand-Alone to Network license?
Oh sorry I replied before seeing that all is good.. (or maybe not 'all' good, but at least good within bad circumstances :] ) J On 10/31/14 13:07, Sven Constable wrote: There is no outstanding concern, thank you Jill. I was just a bit disgusted that the product I received was not exactly what I expected. I just wanted to update my product. ADSK said I can't update, I would have to buy a bundle. A second software that I didn't need and will not need in the future. The price would be the same so I updated. I didn't had a choice, did I? Then I checked the license information from inside Softimage and it didn't tell me I have Softimage licensed but 3dsMax *with* Softimage licensed. Maybe it's a personal thing or semantics. I'm just not very comfortable with the situation. Anyway, it's like thing are. Everything is bright, Jill :) sven -Original Message- From: softimage-boun...@listproc.autodesk.com [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Jill Ramsay (Contractor) Sent: Friday, October 31, 2014 4:53 PM To: softimage@listproc.autodesk.com Subject: RE: Upgrading Softimage. Was: Stand-Alone to Network license? Sorry if I'm missing the point, but what is the concern here (is there any outstanding concern)? The functionality is all there. Both products are licensed to run on the same workstation - as Luc Eric says, the same as a Suite. So... what is missing for you in this scenario? Thanks, Jill -Original Message- From: softimage-boun...@listproc.autodesk.com [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Sven Constable Sent: October-29-14 3:47 PM To: softimage@listproc.autodesk.com Subject: RE: Upgrading Softimage. Was: Stand-Alone to Network license? Maybe its of interest to others: If you upgrade and you're non subscribtion costumer, resellers will tell you you cannot update Softimage alone. You have to choose a bundle. '3dsmax with soft' or 'maya with soft'. Nothing new to us so far. What was new to me is, the product you will receive is actually not a bundle. You won't receive both products bundled together but instead a third product with a different product key. You can check the product keys here: http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcartic les/sfdcarticles/2015-Product-keys-for-Autodesk-products.html As you can see the product keys for 3dsmax, maya and softimage are different from the product keys for the 'maya with soft" and "3dsmax with soft". And its indeed a combined installer package you will receive if you upgrade. It's a different product on the ADSK side. So if you thought: "Hell I'lll upgrade Softimage and get maya or max with it and I don't care because I'll just upgraded Softimage!". You won't. You will get a kind of of zombied package that is not Softimage plus Maya and not Softimage plus 3dsmax as ADSK and resellers stated. It's essentially a different product. That means if you're not on sub, you won't receive the same product even if you're paying a lot more of money to upgrade your ADSK product. sven
Re: Upgrading Softimage. Was: Stand-Alone to Network license?
Hi Sven, sorry if I'm missing it too, even if say SI/3ds & SI/Maya bundles have different product keys, if a purchased licence is valid for either/both apps one bundle, why should it matter if different bundles have different keys? On 10/31/14 11:53, Jill Ramsay (Contractor) wrote: Sorry if I'm missing the point, but what is the concern here (is there any outstanding concern)? The functionality is all there. Both products are licensed to run on the same workstation - as Luc Eric says, the same as a Suite. So... what is missing for you in this scenario? Thanks, Jill -Original Message- From: softimage-boun...@listproc.autodesk.com [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Sven Constable Sent: October-29-14 3:47 PM To: softimage@listproc.autodesk.com Subject: RE: Upgrading Softimage. Was: Stand-Alone to Network license? Maybe its of interest to others: If you upgrade and you're non subscribtion costumer, resellers will tell you you cannot update Softimage alone. You have to choose a bundle. '3dsmax with soft' or 'maya with soft'. Nothing new to us so far. What was new to me is, the product you will receive is actually not a bundle. You won't receive both products bundled together but instead a third product with a different product key. You can check the product keys here: http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcartic les/sfdcarticles/2015-Product-keys-for-Autodesk-products.html As you can see the product keys for 3dsmax, maya and softimage are different from the product keys for the 'maya with soft" and "3dsmax with soft". And its indeed a combined installer package you will receive if you upgrade. It's a different product on the ADSK side. So if you thought: "Hell I'lll upgrade Softimage and get maya or max with it and I don't care because I'll just upgraded Softimage!". You won't. You will get a kind of of zombied package that is not Softimage plus Maya and not Softimage plus 3dsmax as ADSK and resellers stated. It's essentially a different product. That means if you're not on sub, you won't receive the same product even if you're paying a lot more of money to upgrade your ADSK product. sven
RE: Upgrading Softimage. Was: Stand-Alone to Network license?
There is no outstanding concern, thank you Jill. I was just a bit disgusted that the product I received was not exactly what I expected. I just wanted to update my product. ADSK said I can't update, I would have to buy a bundle. A second software that I didn't need and will not need in the future. The price would be the same so I updated. I didn't had a choice, did I? Then I checked the license information from inside Softimage and it didn't tell me I have Softimage licensed but 3dsMax *with* Softimage licensed. Maybe it's a personal thing or semantics. I'm just not very comfortable with the situation. Anyway, it's like thing are. Everything is bright, Jill :) sven -Original Message- From: softimage-boun...@listproc.autodesk.com [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Jill Ramsay (Contractor) Sent: Friday, October 31, 2014 4:53 PM To: softimage@listproc.autodesk.com Subject: RE: Upgrading Softimage. Was: Stand-Alone to Network license? Sorry if I'm missing the point, but what is the concern here (is there any outstanding concern)? The functionality is all there. Both products are licensed to run on the same workstation - as Luc Eric says, the same as a Suite. So... what is missing for you in this scenario? Thanks, Jill -Original Message- From: softimage-boun...@listproc.autodesk.com [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Sven Constable Sent: October-29-14 3:47 PM To: softimage@listproc.autodesk.com Subject: RE: Upgrading Softimage. Was: Stand-Alone to Network license? Maybe its of interest to others: If you upgrade and you're non subscribtion costumer, resellers will tell you you cannot update Softimage alone. You have to choose a bundle. '3dsmax with soft' or 'maya with soft'. Nothing new to us so far. What was new to me is, the product you will receive is actually not a bundle. You won't receive both products bundled together but instead a third product with a different product key. You can check the product keys here: http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcartic les/sfdcarticles/2015-Product-keys-for-Autodesk-products.html As you can see the product keys for 3dsmax, maya and softimage are different from the product keys for the 'maya with soft" and "3dsmax with soft". And its indeed a combined installer package you will receive if you upgrade. It's a different product on the ADSK side. So if you thought: "Hell I'lll upgrade Softimage and get maya or max with it and I don't care because I'll just upgraded Softimage!". You won't. You will get a kind of of zombied package that is not Softimage plus Maya and not Softimage plus 3dsmax as ADSK and resellers stated. It's essentially a different product. That means if you're not on sub, you won't receive the same product even if you're paying a lot more of money to upgrade your ADSK product. sven
RE: Upgrading Softimage. Was: Stand-Alone to Network license?
Sorry if I'm missing the point, but what is the concern here (is there any outstanding concern)? The functionality is all there. Both products are licensed to run on the same workstation - as Luc Eric says, the same as a Suite. So... what is missing for you in this scenario? Thanks, Jill -Original Message- From: softimage-boun...@listproc.autodesk.com [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Sven Constable Sent: October-29-14 3:47 PM To: softimage@listproc.autodesk.com Subject: RE: Upgrading Softimage. Was: Stand-Alone to Network license? Maybe its of interest to others: If you upgrade and you're non subscribtion costumer, resellers will tell you you cannot update Softimage alone. You have to choose a bundle. '3dsmax with soft' or 'maya with soft'. Nothing new to us so far. What was new to me is, the product you will receive is actually not a bundle. You won't receive both products bundled together but instead a third product with a different product key. You can check the product keys here: http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcartic les/sfdcarticles/2015-Product-keys-for-Autodesk-products.html As you can see the product keys for 3dsmax, maya and softimage are different from the product keys for the 'maya with soft" and "3dsmax with soft". And its indeed a combined installer package you will receive if you upgrade. It's a different product on the ADSK side. So if you thought: "Hell I'lll upgrade Softimage and get maya or max with it and I don't care because I'll just upgraded Softimage!". You won't. You will get a kind of of zombied package that is not Softimage plus Maya and not Softimage plus 3dsmax as ADSK and resellers stated. It's essentially a different product. That means if you're not on sub, you won't receive the same product even if you're paying a lot more of money to upgrade your ADSK product. sven <>
Re: Upgrading Softimage. Was: Stand-Alone to Network license?
Leendert A. Hartog schreef op 29-10-2014 21:07: This applies to customers on subscription as well, or so it would seem. My Softimage license turned into a MayaS license, where MayaS obviously stands for Maya plus Softimage. In the subscription center a separate download for Softimage 2015 is available, but the license issue by registeronce appears to be of the MayaS variety. Greetz Leendert Addendum: the Softimage 2015 in the subscription center does have its own serial/key, so it should be possible to register it separately. -- Leendert A. Hartog AKA Hirazi Blue Administrator NOT the owner of si-community.com
Re: Upgrading Softimage. Was: Stand-Alone to Network license?
This applies to customers on subscription as well, or so it would seem. My Softimage license turned into a MayaS license, where MayaS obviously stands for Maya plus Softimage. In the subscription center a separate download for Softimage 2015 is available, but the license issue by registeronce appears to be of the MayaS variety. Greetz Leendert -- Leendert A. Hartog AKA Hirazi Blue Administrator NOT the owner of si-community.com
Re: Upgrading Softimage. Was: Stand-Alone to Network license?
It's the same thing as buying a suite. When you install the suite you need to use the suite product key, not a maya/softimage product key. it's a licensing thing. On Wed, Oct 29, 2014 at 3:46 PM, Sven Constable wrote: > Maybe its of interest to others: If you upgrade and you're non subscribtion > costumer, resellers will tell you you cannot update Softimage alone. You > have to choose a bundle. '3dsmax with soft' or 'maya with soft'. Nothing new > to us so far. > What was new to me is, the product you will receive is actually not a > bundle. You won't receive both products bundled together but instead a third > product with a different product key. You can check the product keys here: > http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcartic > les/sfdcarticles/2015-Product-keys-for-Autodesk-products.html > > As you can see the product keys for 3dsmax, maya and softimage are different > from the product keys for the 'maya with soft" and "3dsmax with soft". And > its indeed a combined installer package you will receive if you upgrade. > It's a different product on the ADSK side. > So if you thought: "Hell I'lll upgrade Softimage and get maya or max with it > and I don't care because I'll just upgraded Softimage!". You won't. You will > get a kind of of zombied package that is not Softimage plus Maya and not > Softimage plus 3dsmax as ADSK and resellers stated. It's essentially a > different product. > > That means if you're not on sub, you won't receive the same product even if > you're paying a lot more of money to upgrade your ADSK product.
RE: Upgrading Softimage. Was: Stand-Alone to Network license?
Maybe its of interest to others: If you upgrade and you're non subscribtion costumer, resellers will tell you you cannot update Softimage alone. You have to choose a bundle. '3dsmax with soft' or 'maya with soft'. Nothing new to us so far. What was new to me is, the product you will receive is actually not a bundle. You won't receive both products bundled together but instead a third product with a different product key. You can check the product keys here: http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcartic les/sfdcarticles/2015-Product-keys-for-Autodesk-products.html As you can see the product keys for 3dsmax, maya and softimage are different from the product keys for the 'maya with soft" and "3dsmax with soft". And its indeed a combined installer package you will receive if you upgrade. It's a different product on the ADSK side. So if you thought: "Hell I'lll upgrade Softimage and get maya or max with it and I don't care because I'll just upgraded Softimage!". You won't. You will get a kind of of zombied package that is not Softimage plus Maya and not Softimage plus 3dsmax as ADSK and resellers stated. It's essentially a different product. That means if you're not on sub, you won't receive the same product even if you're paying a lot more of money to upgrade your ADSK product. sven -Original Message- From: softimage-boun...@listproc.autodesk.com [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Jason S Sent: Wednesday, October 29, 2014 7:20 PM To: softimage@listproc.autodesk.com Subject: Re: Stand-Alone to Network license? Great, and even if it may have missed a point or two, the May version was already was quite straightforward. & Thanks very-much for your efforts in making it so! J On 10/29/14 12:14, Jill Ramsay (Contractor) wrote: > Hi guys, > Actually the resellers all have an extremely detailed FAQ with more info than your average customer would care to wade through: that was the rationale behind the abbreviated one for the customers and the idea that you would talk to your resellers for more info. As mentioned, the customer one got a little bit over-abbreviated. I am trying to get that fixed. Unfortunately some resellers are more attentive to the materials we provide than others. :-) > > Jill > > -Original Message- > From: softimage-boun...@listproc.autodesk.com [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Angus Davidson > Sent: October-28-14 1:01 PM > To: softimage@listproc.autodesk.com > Subject: Re: Stand-Alone to Network license? > > Hi Jill > > Can these changes please be updated the resellers. They are normally the first point of call for the customers and so far they in large been inaccurate with their advise, > > Kind regards > > Angus > > >
