Leendert, will contact you offline to find out more about your particular issue.
Jill -----Original Message----- From: softimage-boun...@listproc.autodesk.com [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Leendert A. Hartog Sent: November-19-14 6:13 AM To: softimage@listproc.autodesk.com Subject: complaints channel? So, I am a bit conflicted this morning: I am very happy with @AutodeskHelp in the Twitterverse, but at the same time rather unhappy with the handling of an unrelated query by Support over at the Subscription Center. What would be the proper channel to log an - albeit mild - complaint (about the IMHO premature closing of an in my opinion as of yet unresolved case)? And I know I can reopen the case, but that's slightly besides the point. Getting a mail stating something like "we don't know what's wrong, so now we're closing the case" does sound weird to me. Again: not angry or anything, merely somewhat puzzled and displeased... Greetz Leendert -- Leendert A. Hartog AKA Hirazi Blue Administrator NOT the owner of si-community.com
<<attachment: winmail.dat>>
