[speedtouch] Modem firmware seems to be working fine, but I cannot access the Internet

2007-07-20 Thread Ivo Emanuel Gonçalves

Hello,

I do noticed that this list has few active users, but hope someone
finds time to offer me some needed help.

I'm stuck with a SpeedTouch Modem, and I can only access the Internet
through Windows.  That's really annoying, because I mostly work on my
Linux box.  Anyway, I followed every instruction on the linux-usb web
site for the Ubuntu distro and all seemed well, but unfortunately I
still have no connection.

I went over all steps again, I'm using the correct firmware, and even
the syslog seems to point out that the firmware is working fine and
dandy.  My ISP information is also correct.  Username, password.  The
only thing I'm not sure is about VPI and VCI since the information on
the table[1] may be wrong or outdated.  My ISP is Clix from Portugal.

I'm using an Ubuntu-based distro (a mix of Kubuntu and Ubuntu Studio)
with a 2.6.20 low-latency kernel.  Here's some command output:

$ lsusb
Bus 001 Device 002: ID 06b9:4061 Alcatel Telecom SpeedTouch ISDN or ADSL Modem

$ cat /proc/net/atm/sp*
Speed Touch 330  (usb-:00:1f.2-2)
MAC: 00:90:d0:b5:cf:71
AAL5: tx 0 ( 0 err ), rx 0 ( 0 err, 0 drop )
Line up

$ dmesg | tail
[   70.148005] ATM dev 0: ADSL line is up (7616 kb/s down | 416 kb/s up)

Doesn't everything seem well?  And yet, I can't do even a simple ping.

Oh, and I have another question.  If I actually get a decent modem,
will any of the steps I did to make my SpeedTouch work affect the new
modem, making it not work?

Your help is appreciated,

Ivo

[1] http://www.linux-usb.org/SpeedTouch/faq/index.html#q12

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[speedtouch] Re: Modem firmware seems to be working fine, but I cannot access the Internet

2007-07-20 Thread Duncan Sands

Hi, try adding debug to pppd.  For example, if you normally do
pppd call speedtch
try
pppd call speedtch debug
This should output all kinds of info to your system logs (not
to the console).  Please send the output here.

Thanks,

Duncan.

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[speedtouch] Re: Modem firmware seems to be working fine, but I cannot access the Internet

2007-07-20 Thread Ivo Emanuel Gonçalves

On 7/20/07, Duncan Sands [EMAIL PROTECTED] wrote:
 try
 pppd call speedtch debug

Done.  It doesn't seem to have output that much information, though.
Among a bunch of GNOME errors, which is funny because I don't even use
GNOME, there was this:

Jul 20 23:36:52 localhost pppd[5509]: Plugin rp-pppoe.so loaded.
Jul 20 23:36:52 localhost pppd[5509]: In file /etc/ppp/peers/speedtch:
unrecognized option 'nas0'

This is exactly what the console reported, as well.  There was nothing
else under syslog.  I do not know what nas0 is.  I also have debug
turned on in the speedtch file, but it seems not to give me any
useful information.

Should I remove the nas0 option?

What else can I say?  The modem's working fine in Windows, or I
wouldn't be able to send this message.  Bloody winmodems.

Also, an interesting fact, I noticed that the resolv.conf file was
empty and just added the OpenDNS servers, which are the only ones I
know by memory.  Now, any attempt to ping or opening up a site takes a
minute before reporting a failure.  Before doing this, failure reports
were instant.

-Ivo

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