Re: [Sugar-devel] [DESIGN] Showing 3G Connection Errors
On Fri, Feb 26, 2010 at 23:03, Gary C Martin g...@garycmartin.com wrote: On 26 Feb 2010, at 15:59, Tomeu Vizoso wrote: On Fri, Feb 26, 2010 at 13:30, Daniel Castelo dcast...@plan.ceibal.edu.uy wrote: I've applied Eben's mockup, I also tried to show the connection errors using an alert inside the palette. This solution has the problem that Tomeu said: when user clicks connect, the palette is hidden and users could miss the notification. Is a solution that doesn't look nice, because the palette should resize to show the errors. We could bring attention to the issue by using a notification, but I'm not really seeing a good solution for this. Any ideas? Is it possible to override the dismissing of the palette when connect is clicked? User sees a 'connecting' positive feedback message in the palette, with the palette only auto-dismissing after a successful connection? I think it's pretty doable from the coding side and could work quite well in this case. About the design side, do we want to introduce this variation? Regards, Tomeu Regards, --Gary Thanks, Tomeu On Sun, Feb 21, 2010 at 12:27 PM, Tomeu Vizoso to...@tomeuvizoso.net wrote: On Fri, Feb 19, 2010 at 16:41, Eben Eliason eben.elia...@gmail.com wrote: On Wed, Feb 17, 2010 at 2:27 PM, Daniel Castelo dcast...@plan.ceibal.edu.uy wrote: Hi, today we don't show all the 3G connection errors. The unique error that we show is the Authentication Error when the Pin/Puk Sim configuration is wrong. In this case we show the error in the connection pallete. When users clicks over the message, the pallete returns to normal behavior. We want to display all the connection errors. How is the best way to show this? I'd recommend showing one or more buttons for dismissing the error and taking any other relevant actions within the palette. Clicking on the text label likely won't be very discoverable. For instance, this error might have two normal buttons for Cancel and Show Settings (assuming something in settings can be adjusted to improve the situation; I don't know enough about what this error means). Hmm, but if the error appears in the palette, and the palette is hidden when the Connect option is clicked, won't most users miss the notification? Regards, Tomeu Eben -- Ing. Daniel Castelo Plan Ceibal - Área Técnica Avda. Italia 6201 Montevideo - Uruguay. Tel.: 601.57.73 Interno 2228 E-mail : dcast...@plan.ceibal.edu.uy ___ Sugar-devel mailing list Sugar-devel@lists.sugarlabs.org http://lists.sugarlabs.org/listinfo/sugar-devel ___ Sugar-devel mailing list Sugar-devel@lists.sugarlabs.org http://lists.sugarlabs.org/listinfo/sugar-devel -- Ing. Daniel Castelo Plan Ceibal - Área Técnica Avda. Italia 6201 Montevideo - Uruguay. Tel.: 601.57.73 Interno 2228 E-mail : dcast...@plan.ceibal.edu.uy ___ Sugar-devel mailing list Sugar-devel@lists.sugarlabs.org http://lists.sugarlabs.org/listinfo/sugar-devel ___ Sugar-devel mailing list Sugar-devel@lists.sugarlabs.org http://lists.sugarlabs.org/listinfo/sugar-devel
Re: [Sugar-devel] [DESIGN] Showing 3G Connection Errors
On Sat, Feb 27, 2010 at 10:07 AM, Tomeu Vizoso to...@tomeuvizoso.net wrote: On Fri, Feb 26, 2010 at 23:03, Gary C Martin g...@garycmartin.com wrote: On 26 Feb 2010, at 15:59, Tomeu Vizoso wrote: On Fri, Feb 26, 2010 at 13:30, Daniel Castelo dcast...@plan.ceibal.edu.uy wrote: I've applied Eben's mockup, I also tried to show the connection errors using an alert inside the palette. This solution has the problem that Tomeu said: when user clicks connect, the palette is hidden and users could miss the notification. Is a solution that doesn't look nice, because the palette should resize to show the errors. We could bring attention to the issue by using a notification, but I'm not really seeing a good solution for this. Any ideas? Is it possible to override the dismissing of the palette when connect is clicked? User sees a 'connecting' positive feedback message in the palette, with the palette only auto-dismissing after a successful connection? I think it's pretty doable from the coding side and could work quite well in this case. About the design side, do we want to introduce this variation? This could be a bit odd. Since the palette is attached to the Frame, does that also prevent the Frame from hiding? How long does it usually take to connect? Could it get in the way of the user? I think in an upcoming release it makes sense to put more time into the notification system to support this type of thing. (For instance, upon failure, the 3G icon would appear and blink in the lower right corner for a bit; It would continue to have a different visual treatment within the Frame if you didn't click it in time in the corner; When clicked it would reveal the error and any actions to take.) In the short term, I guess we could still use the notification system to get your attention, though the rest of the behavior wouldn't be as clean. But, if we're using the usual transformation of the icon from white to XO colors when connecting, and drop back to white when connection fails, we're no worse off than wifi connection errors until we institute a more complete design for notifications. Eben Regards, Tomeu Regards, --Gary Thanks, Tomeu On Sun, Feb 21, 2010 at 12:27 PM, Tomeu Vizoso to...@tomeuvizoso.net wrote: On Fri, Feb 19, 2010 at 16:41, Eben Eliason eben.elia...@gmail.com wrote: On Wed, Feb 17, 2010 at 2:27 PM, Daniel Castelo dcast...@plan.ceibal.edu.uy wrote: Hi, today we don't show all the 3G connection errors. The unique error that we show is the Authentication Error when the Pin/Puk Sim configuration is wrong. In this case we show the error in the connection pallete. When users clicks over the message, the pallete returns to normal behavior. We want to display all the connection errors. How is the best way to show this? I'd recommend showing one or more buttons for dismissing the error and taking any other relevant actions within the palette. Clicking on the text label likely won't be very discoverable. For instance, this error might have two normal buttons for Cancel and Show Settings (assuming something in settings can be adjusted to improve the situation; I don't know enough about what this error means). Hmm, but if the error appears in the palette, and the palette is hidden when the Connect option is clicked, won't most users miss the notification? Regards, Tomeu Eben -- Ing. Daniel Castelo Plan Ceibal - Área Técnica Avda. Italia 6201 Montevideo - Uruguay. Tel.: 601.57.73 Interno 2228 E-mail : dcast...@plan.ceibal.edu.uy ___ Sugar-devel mailing list Sugar-devel@lists.sugarlabs.org http://lists.sugarlabs.org/listinfo/sugar-devel ___ Sugar-devel mailing list Sugar-devel@lists.sugarlabs.org http://lists.sugarlabs.org/listinfo/sugar-devel -- Ing. Daniel Castelo Plan Ceibal - Área Técnica Avda. Italia 6201 Montevideo - Uruguay. Tel.: 601.57.73 Interno 2228 E-mail : dcast...@plan.ceibal.edu.uy ___ Sugar-devel mailing list Sugar-devel@lists.sugarlabs.org http://lists.sugarlabs.org/listinfo/sugar-devel ___ Sugar-devel mailing list Sugar-devel@lists.sugarlabs.org http://lists.sugarlabs.org/listinfo/sugar-devel
Re: [Sugar-devel] [DESIGN] Showing 3G Connection Errors
On Fri, Feb 26, 2010 at 13:30, Daniel Castelo dcast...@plan.ceibal.edu.uy wrote: I've applied Eben's mockup, I also tried to show the connection errors using an alert inside the palette. This solution has the problem that Tomeu said: when user clicks connect, the palette is hidden and users could miss the notification. Is a solution that doesn't look nice, because the palette should resize to show the errors. We could bring attention to the issue by using a notification, but I'm not really seeing a good solution for this. Any ideas? Thanks, Tomeu On Sun, Feb 21, 2010 at 12:27 PM, Tomeu Vizoso to...@tomeuvizoso.net wrote: On Fri, Feb 19, 2010 at 16:41, Eben Eliason eben.elia...@gmail.com wrote: On Wed, Feb 17, 2010 at 2:27 PM, Daniel Castelo dcast...@plan.ceibal.edu.uy wrote: Hi, today we don't show all the 3G connection errors. The unique error that we show is the Authentication Error when the Pin/Puk Sim configuration is wrong. In this case we show the error in the connection pallete. When users clicks over the message, the pallete returns to normal behavior. We want to display all the connection errors. How is the best way to show this? I'd recommend showing one or more buttons for dismissing the error and taking any other relevant actions within the palette. Clicking on the text label likely won't be very discoverable. For instance, this error might have two normal buttons for Cancel and Show Settings (assuming something in settings can be adjusted to improve the situation; I don't know enough about what this error means). Hmm, but if the error appears in the palette, and the palette is hidden when the Connect option is clicked, won't most users miss the notification? Regards, Tomeu Eben -- Ing. Daniel Castelo Plan Ceibal - Área Técnica Avda. Italia 6201 Montevideo - Uruguay. Tel.: 601.57.73 Interno 2228 E-mail : dcast...@plan.ceibal.edu.uy ___ Sugar-devel mailing list Sugar-devel@lists.sugarlabs.org http://lists.sugarlabs.org/listinfo/sugar-devel ___ Sugar-devel mailing list Sugar-devel@lists.sugarlabs.org http://lists.sugarlabs.org/listinfo/sugar-devel -- Ing. Daniel Castelo Plan Ceibal - Área Técnica Avda. Italia 6201 Montevideo - Uruguay. Tel.: 601.57.73 Interno 2228 E-mail : dcast...@plan.ceibal.edu.uy ___ Sugar-devel mailing list Sugar-devel@lists.sugarlabs.org http://lists.sugarlabs.org/listinfo/sugar-devel
Re: [Sugar-devel] [DESIGN] Showing 3G Connection Errors
On Fri, Feb 26, 2010 at 18:21, Martin Abente thesadwin...@gmail.com wrote: After reading all the comments about this issue, I still can't see a solution that pleases everyone, so, shouldn't we just do the displaying errors at the palette for now? thats better than nothing. And if we find a better solution later we change it. This may be the best we can do for 0.88. Regards, Tomeu tch, ___ Sugar-devel mailing list Sugar-devel@lists.sugarlabs.org http://lists.sugarlabs.org/listinfo/sugar-devel ___ Sugar-devel mailing list Sugar-devel@lists.sugarlabs.org http://lists.sugarlabs.org/listinfo/sugar-devel
Re: [Sugar-devel] [DESIGN] Showing 3G Connection Errors
I created this ticket: http://bugs.sugarlabs.org/ticket/1759 I send the patch by email because Trac gives this error: Submission rejected as potential spam (Akismet says content is spam, Content contained these blacklisted patterns: 'LED') Martin, could you test it? On Fri, Feb 26, 2010 at 3:23 PM, Tomeu Vizoso to...@tomeuvizoso.net wrote: On Fri, Feb 26, 2010 at 18:21, Martin Abente thesadwin...@gmail.com wrote: After reading all the comments about this issue, I still can't see a solution that pleases everyone, so, shouldn't we just do the displaying errors at the palette for now? thats better than nothing. And if we find a better solution later we change it. This may be the best we can do for 0.88. Regards, Tomeu tch, ___ Sugar-devel mailing list Sugar-devel@lists.sugarlabs.org http://lists.sugarlabs.org/listinfo/sugar-devel ___ Sugar-devel mailing list Sugar-devel@lists.sugarlabs.org http://lists.sugarlabs.org/listinfo/sugar-devel -- Ing. Daniel Castelo Plan Ceibal - Área Técnica Avda. Italia 6201 Montevideo - Uruguay. Tel.: 601.57.73 Interno 2228 E-mail : dcast...@plan.ceibal.edu.uy 0002-Showing-Errors-Palette-Mockup.patch Description: Binary data ___ Sugar-devel mailing list Sugar-devel@lists.sugarlabs.org http://lists.sugarlabs.org/listinfo/sugar-devel
Re: [Sugar-devel] [DESIGN] Showing 3G Connection Errors
On 26 Feb 2010, at 15:59, Tomeu Vizoso wrote: On Fri, Feb 26, 2010 at 13:30, Daniel Castelo dcast...@plan.ceibal.edu.uy wrote: I've applied Eben's mockup, I also tried to show the connection errors using an alert inside the palette. This solution has the problem that Tomeu said: when user clicks connect, the palette is hidden and users could miss the notification. Is a solution that doesn't look nice, because the palette should resize to show the errors. We could bring attention to the issue by using a notification, but I'm not really seeing a good solution for this. Any ideas? Is it possible to override the dismissing of the palette when connect is clicked? User sees a 'connecting' positive feedback message in the palette, with the palette only auto-dismissing after a successful connection? Regards, --Gary Thanks, Tomeu On Sun, Feb 21, 2010 at 12:27 PM, Tomeu Vizoso to...@tomeuvizoso.net wrote: On Fri, Feb 19, 2010 at 16:41, Eben Eliason eben.elia...@gmail.com wrote: On Wed, Feb 17, 2010 at 2:27 PM, Daniel Castelo dcast...@plan.ceibal.edu.uy wrote: Hi, today we don't show all the 3G connection errors. The unique error that we show is the Authentication Error when the Pin/Puk Sim configuration is wrong. In this case we show the error in the connection pallete. When users clicks over the message, the pallete returns to normal behavior. We want to display all the connection errors. How is the best way to show this? I'd recommend showing one or more buttons for dismissing the error and taking any other relevant actions within the palette. Clicking on the text label likely won't be very discoverable. For instance, this error might have two normal buttons for Cancel and Show Settings (assuming something in settings can be adjusted to improve the situation; I don't know enough about what this error means). Hmm, but if the error appears in the palette, and the palette is hidden when the Connect option is clicked, won't most users miss the notification? Regards, Tomeu Eben -- Ing. Daniel Castelo Plan Ceibal - Área Técnica Avda. Italia 6201 Montevideo - Uruguay. Tel.: 601.57.73 Interno 2228 E-mail : dcast...@plan.ceibal.edu.uy ___ Sugar-devel mailing list Sugar-devel@lists.sugarlabs.org http://lists.sugarlabs.org/listinfo/sugar-devel ___ Sugar-devel mailing list Sugar-devel@lists.sugarlabs.org http://lists.sugarlabs.org/listinfo/sugar-devel -- Ing. Daniel Castelo Plan Ceibal - Área Técnica Avda. Italia 6201 Montevideo - Uruguay. Tel.: 601.57.73 Interno 2228 E-mail : dcast...@plan.ceibal.edu.uy ___ Sugar-devel mailing list Sugar-devel@lists.sugarlabs.org http://lists.sugarlabs.org/listinfo/sugar-devel ___ Sugar-devel mailing list Sugar-devel@lists.sugarlabs.org http://lists.sugarlabs.org/listinfo/sugar-devel
Re: [Sugar-devel] [DESIGN] Showing 3G Connection Errors
On Wed, Feb 17, 2010 at 2:27 PM, Daniel Castelo dcast...@plan.ceibal.edu.uy wrote: Hi, today we don't show all the 3G connection errors. The unique error that we show is the Authentication Error when the Pin/Puk Sim configuration is wrong. In this case we show the error in the connection pallete. When users clicks over the message, the pallete returns to normal behavior. We want to display all the connection errors. How is the best way to show this? I'd recommend showing one or more buttons for dismissing the error and taking any other relevant actions within the palette. Clicking on the text label likely won't be very discoverable. For instance, this error might have two normal buttons for Cancel and Show Settings (assuming something in settings can be adjusted to improve the situation; I don't know enough about what this error means). Eben -- Ing. Daniel Castelo Plan Ceibal - Área Técnica Avda. Italia 6201 Montevideo - Uruguay. Tel.: 601.57.73 Interno 2228 E-mail : dcast...@plan.ceibal.edu.uy ___ Sugar-devel mailing list Sugar-devel@lists.sugarlabs.org http://lists.sugarlabs.org/listinfo/sugar-devel ___ Sugar-devel mailing list Sugar-devel@lists.sugarlabs.org http://lists.sugarlabs.org/listinfo/sugar-devel
