Re: Jabber

2017-05-30 Thread Eion Robb 
Hi Matthew,

In future, please reply-all to the support list so that other people are
able to help.

Since you're using dukgo.com you would have been receiving popup notices
about them shutting down their XMPP services over the past couple of
months.  https://duck.co/blog/post/4/xmpp-services-at-duckduckgo has a bit
more info about it.  You'll need to find another XMPP provider to be able
to continue using XMPP.

Cheers,
Eion


On 31 May 2017 at 10:53, Matthew Surles <13eye...@gmail.com> wrote:

> I am not able to send messages. It just keeps giving me the error "Unable
> to connect". I've even tried to add another profile, download other
> messengers and the same thing is happening. The domain is dukgo.com I'm
> not sure if that's the server or not. New instant message is greyed out.
> This is the debug log.
>
> (17:52:37) util: Writing file prefs.xml to directory
> C:\Users\Mastermind\AppData\Roaming\.purple
> (17:52:37) util: Writing file C:\Users\Mastermind\AppData\
> Roaming\.purple\prefs.xml
>
> Not sure what's going on.
>
> On Mon, May 29, 2017 at 4:04 PM, Eion Robb  wrote:
>
>> Hi Matthew,
>>
>> Yes, XMPP is still a core part of Pidgin.
>>
>> To help understand your problem, are you able to give us a bit more info
>> to work with:
>> * Are you able to send messages?
>> * Are you able to connect to the account?
>> * What is the XMPP server that you're trying to use that has the problem?
>> * Do other XMPP servers on the same Pidgin install have the same problem?
>> * Are you getting an error message when sending/receiving/connecting/s
>> omething?
>> * Do you see online users on the buddy list/roster?
>> * Does the account show as enabled, or is it greyed out in the Accounts
>> list?
>> * Can you supply a debug log (from the buddy list, Help->Debug Window)
>> while you're supposed to be receiving a message?
>>
>> Cheers,
>> Eion
>>
>> On 30 May 2017 at 04:02, Matthew Surles <13eye...@gmail.com> wrote:
>>
>>> Do you all still support Jabber? I am not getting my messages and don't
>>> know why. If not then how to I access Jabber? Thank you
>>>
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>>
>>
>
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Re: Protocol precedence

2017-05-30 Thread Alex 

On 30-05-2017 00:15, Eion Robb wrote:

The FAQ link there talks about the plugin for customising the
priorities.


Also, the plugin supports only 4 statuses.
Often the Hangouts buddy status is "invisible", which is not mentioned.

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Re: Protocol precedence

2017-05-30 Thread Alex 

On 30-05-2017 00:15, Eion Robb wrote:

The FAQ link there talks about the plugin for customising the priorities.


True, but it also says "This cannot, however, be done on a per-buddy basis with the 
existing plugin"

I was wondering if anything changed since.

The reason that I believe that per-buddy priority customization is important is because 
-- especially with XMPP -- different clients and different servers set statuses 
differently.  For example, "extended away" may be set after either long or 
short inactivity time.

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Help if You Can

2017-05-30 Thread BulldogBlues 
Dear Pidgin,

  I'm trying to help a family member get reconnected using Pidgin with
AIM.  She has been using Pidgin for a number of years with no difficulty.

  She received this message the other day:  Error requesting
https://api.oscar.aol.com/aim/startOSCARSession: Unable to connect to
api.oscar.aol.com: SSL Handshake Failed

  I had her update her Pidgin to the 2.12.0 version and she tells me it did
not fix the issue.

  What does this mean, please?  I have searched and searched for answers to
her issue but everything is 8 years old or more

  Thanks for your help and guidance!

Sincerely,
Dawn E Martin
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