Re: XMPP to 8x8 servers

[Kevin Kretz]

Are you an 8x8 customer? Have you asked them what their XMPP 
server/configuration is? 


From: "Eric Pierce"  
To: "support"  
Sent: Thursday, January 17, 2019 3:05:08 PM 
Subject: XMPP to 8x8 servers 



​To Whom It May Concern, 





I am trying to connect a linux Pidgin client to my 8x8 account. I saw a post of 
someone connecting to their server back in 2015. I did not see any final 
result. Does anyone have any successful integrations? 





Eric 



Eric Pierce 
Director of IT 
Doxa E Solutions, LLC dba Promont Insurance Advisors 
1 E. Wacker Drive, Suite 1920 
Chicago, IL 60601 
(312) 262-3370 
epie...@promontadvisors.com 
[ 
https://company.rentec.com/company/UrlFilter.action?url=http://www.promontadvisors.com
 | 
https://company.rentec.com/company/UrlFilter.action?url=http://www.promontadvisors.com
 ] 

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Re: Help

[Kevin Kretz]

If that's it, I still don't understand such a disproportionality of Oracle 
users among those asking site-specific questions.  

- Original Message -
From: "Ethan Blanton" <e...@pidgin.im>
To: "Kevin Kretz" <ke...@rentec.com>
Cc: "support" <support@pidgin.im>
Sent: Monday, February 22, 2016 1:28:43 PM
Subject: Re: Help

Kevin Kretz spake unto us the following wisdom:
> The holy grail of this issue would be to find what or who is pointing all the 
> Oracle users to this mailing list. 

I believe that is Help | About.

Ethan

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Re: Help

[Kevin Kretz]

The holy grail of this issue would be to find what or who is pointing all the 
Oracle users to this mailing list. 

- Original Message -
From: "David Woolley" 
To: "Pedro Francisco" , "support" 
Cc: "Patrick Mulligan" 
Sent: Monday, February 22, 2016 12:34:30 PM
Subject: Re: Help

The standard response to Oracle employees is now as follows:

"Try this Oracle knowledge base article:

 http://my.oracle.com/site/git/1591/index.htm

You must be logged into the Oracle VPN to view it."

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Re: Help

[Kevin Kretz]

That would be funny- Oracle's instant messaging product is XMPP, which makes 
the cluelessness about support even better.

http://www.oracle.com/us/products/applications/communications/unified-communications/instant-messaging/overview/index.html


- Original Message -
From: "Ethan Blanton" <e...@pidgin.im>
To: "Kevin Kretz" <ke...@rentec.com>
Cc: "Wade Smart" <wadesm...@gmail.com>, "support" <support@pidgin.im>
Sent: Thursday, February 4, 2016 4:31:56 PM
Subject: Re: Help

Kevin Kretz spake unto us the following wisdom:
> It would be great if an Oracle person could send the address of the
> person or team who administers their IM system so requests could be
> directed to them.

I sent an email with the relevant internal Oracle help page earlier
this week.  It is here:

http://my.oracle.com/site/git/1591/index.htm

That said, I think this particular request is about an AIM account.

Ethan

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Re: Can't make a new acct.

[Kevin Kretz]

You can make an account with some supported protocols -for example, XMPP.  

- Original Message -
From: "Wade Smart" 
To: "J B" 
Cc: "support" 
Sent: Friday, January 22, 2016 12:12:22 PM
Subject: Re: Can't make a new acct.

You do not make an account.
You put in your username and password to log into your
pre-existing account with Yahoo, facebook, etc.
--
Registered Linux User: #480675
Registered Linux Machine: #408606
Linux since June 2005


On Fri, Jan 22, 2016 at 8:49 AM, J B  wrote:
> I just downloaded the software and start up the app.
> I try to make a new acct.  (username, password)
> but the acct. neve goes active.
>
> what am i doing wrong?   what do i need to do?
>
>
> tnx,
> JB
>
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Re: Pidgin: SSL Handshake Failed

[Kevin Kretz]

I started getting that same error on some of my linux desktops a few days ago.  
I tracked it down to a mozilla-nss update that seems to have broken pidgin SSL 
connections to OpenFire XMPP server.

We're using pidgin-2.10.10 but recompiling 2.10.11 from source still has the 
problem.  Forcing pidgin to use gnutls library instead is a workaround. 

- Original Message -
From: Daniel Maher daniel.gwyn.ma...@gmail.com
To: support@pidgin.im
Sent: Wednesday, July 22, 2015 1:27:13 PM
Subject: Pidgin: SSL Handshake Failed

Hi, 

I've recently downloaded Tails 1.4.1, and whenever I try to connect to the 
Tails chat ' c3...@irc.oftc.net ' I get the message SSL Handshake Failed, or 
ERROR: Closing Link (No more connections permitted from your host). 

I would really appreciate any help at all. 

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Re: nss vs gnutls - how does Pidgin choose?

[Kevin Kretz]

Sorry, top-replying web-based e-mail.

Thanks for the info.  All the Pidgin instances came from the same RPM so their 
compile options are the same.  Really baffling.  If I figure it out I'll follow 
up.

- Original Message -
From: Michael McConville mmcconvi...@mykolab.com
To: Kevin Kretz ke...@rentec.com
Cc: support@pidgin.im
Sent: Monday, July 20, 2015 3:40:27 PM
Subject: Re: nss vs gnutls - how does Pidgin choose?

On Mon, Jul 20, 2015 at 02:51:56PM -0400, Kevin Kretz wrote:
 I've got Openfire XMPP servers running on two different networks.
 Today I noticed that linux users on one network were getting an SSL
 Handshake error when trying to connect Pidgin to the Openfire server.
 
 I also saw that mozilla-nss packages were updated over the weekend.
 Our linux systems have both mozilla-nss and gnutls libraries
 installed; moving purple's ssl-nss.so library seemed to make Pidgin
 instead use gnutls, and SSL connections worked.

Interesting, I usually hear this the other way around (i.e. there are
usually strange failures in GnuTLS).

 The weird part: the other network has identical versions of linux,
 openfire, pidgin (OpenSUSE's 2.10.10), and the same recently updated
 mozilla-nss. But when I tested pidgin on a few hosts on *that*
 network, it worked.  When I moved the ssl-gnutls.so file on one of
 those hosts, I got the same SSL Handshake error that the users on the
 other network saw. If I moved both ssl-gnutls.so and ssl-nss.so,
 Pidgin reported that there was no SSL available (as expected).  So on
 one network, Pidgin appears to prefer nss - and on the other, gnutls.

 How does Pidgin/purple choose which to use if both are available?

If I recall correctly:

* GnuTLS is the default on Linux (can be changed with configure
  flags)
* NSS is the default on Windows
* both get compiled in if they're available

Looking at configure.ac should answer this more specifically, if you're
familiar with autoconf:

https://hg.pidgin.im/pidgin/main/file/136a5e95a1ad/configure.ac

I'm not sure what's causing the difference you're seeing.

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