Re: Images don't appear in e-mails

2011-06-25 Thread Bill Spikowski

Bill Spikowski wrote:

Mike wrote:

Didn't have time to read in detail every reply, so I apologize if this is off
topic or fixed. If you want remote images to appear in email, i.e. images that
are linked in the email and hosted on remote servers, you need to open the
address book and edit the properties of the sender. In there is a check box for
allow remote content. This will make the change for that address only. This is
really what you want. Allowing remote images to load as a blanket statement is
only inviting more spam as they will be able to verify what email addresses are
getting the spam when those images load using the specially crafted unique URL's
in each email.



Is this something new in SM 2.n? -- I don't remember seeing it in earlier 
versions.


Just checked -- in SM 1.n, the checkbox option was Allow remote images in HTML 
mail; in SM 2.n, the option is Allow remote content.


Apparently this is more than a changed name; the behavior is different. Checking 
this box for senders of the various emails I've been having trouble with DOES 
solve the problem when the next email is received (it has not effect on emails 
previously received).


Thanks everyone for helping me figure this out!
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Re: Images don't appear in e-mails

2011-06-24 Thread Bill Spikowski

Paul B. Gallagher wrote:

Bill Spikowski wrote:

I just switched from SM 1.1.18 to 2.1. The new version works really well!

I've found one problem. E-mails that normally show images only show a
line of text in place of the image.

I have this same problem on my laptop in version 2.0, so it may be
something that carried forward when importing my old profile -- I
haven't manually changed any preferences.

In Preferences | Privacy  Security, it's already set to Load all
images. Is there some other setting that would cause this behavior?


How are you handling messages that arrive in both text and HTML versions? If
you're displaying the text version, there will be no images.



I've never given SM any specific instructions on how to display messages that 
arrive both in text and HTML -- do you know where that setting is? Maybe that's 
the problem. I'm aware of the settings for OUTGOING mail in text vs. HTML, but 
not incoming.


I do receive plenty of emails (often spam) that display in their full HTML 
glory; the problem I'm having is with a limited group of incoming emails, many 
of which are from eBay which are pretty useless without the inline thumbnail 
graphics that eBay uses.



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Re: Images don't appear in e-mails

2011-06-24 Thread Bill Spikowski

Michael Gordon wrote:

Paul B. Gallagher wrote:

Bill Spikowski wrote:

I just switched from SM 1.1.18 to 2.1. The new version works really well!

I've found one problem. E-mails that normally show images only show a
line of text in place of the image.

I have this same problem on my laptop in version 2.0, so it may be
something that carried forward when importing my old profile -- I
haven't manually changed any preferences.

In Preferences | Privacy  Security, it's already set to Load all
images. Is there some other setting that would cause this behavior?


How are you handling messages that arrive in both text and HTML
versions? If you're displaying the text version, there will be no images.


Two things are required here:
1. Was the message sent as HTML, or ASCII text?


I assume HTML, since they contain inline graphics that have always displayed 
properly in Seamonkey and other browsers.





2. If the message was sent in HTML and the image was inserted Inline the image
will appear inline with the messenger text and in an attachment box.



2. If the message was sent in ASCII text and the image was attached to the
message a small attachment box will appear asking you what you wish to do with
the image file.


This is the behavior I'm used to --  but in both of my SM 2.x installations, a 
whole group of similar emails don't work that way anymore. When I open those 
same emails in 1.1.18, they display fine, so I assume the problem is in my new 
profile or in a setting that I've missed.


In PREFERENCES | MAIL  NEWSGROUPS | MESSAGE DISPLAY | BLOCK IMAGES AND OTHER 
CONTENT FROM REMOTE SOURCES, checking or unchecking this option makes no 
difference. I'm stumped!

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Re: Images don't appear in e-mails

2011-06-24 Thread Gerald Ross

Bill Spikowski wrote:

Paul B. Gallagher wrote:

 Bill Spikowski wrote:

 I just switched from SM 1.1.18 to 2.1. The new version works really well!

 I've found one problem. E-mails that normally show images only show a
 line of text in place of the image.

 I have this same problem on my laptop in version 2.0, so it may be
 something that carried forward when importing my old profile -- I
 haven't manually changed any preferences.

 In Preferences | Privacy  Security, it's already set to Load all
 images. Is there some other setting that would cause this behavior?


 How are you handling messages that arrive in both text and HTML versions? If
 you're displaying the text version, there will be no images.



I've never given SM any specific instructions on how to display messages that
arrive both in text and HTML -- do you know where that setting is? Maybe that's
the problem. I'm aware of the settings for OUTGOING mail in text vs. HTML, but
not incoming.

I do receive plenty of emails (often spam) that display in their full HTML
glory; the problem I'm having is with a limited group of incoming emails, many
of which are from eBay which are pretty useless without the inline thumbnail
graphics that eBay uses.


While in Mail, click ViewMessage Body AsOriginal HTML.  If that is 
already selected, then I can't help.


--
Gerald Ross
Cochran, GA

A person is just about as big as the
things that make them angry.





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Re: Images don't appear in e-mails

2011-06-24 Thread Bill Spikowski

Gerald Ross wrote:

Bill Spikowski wrote:

Paul B. Gallagher wrote:

Bill Spikowski wrote:

I just switched from SM 1.1.18 to 2.1. The new version works really well!

I've found one problem. E-mails that normally show images only show a
line of text in place of the image.

I have this same problem on my laptop in version 2.0, so it may be
something that carried forward when importing my old profile -- I
haven't manually changed any preferences.

In Preferences | Privacy Security, it's already set to Load all
images. Is there some other setting that would cause this behavior?


How are you handling messages that arrive in both text and HTML versions? If
you're displaying the text version, there will be no images.



I've never given SM any specific instructions on how to display messages that
arrive both in text and HTML -- do you know where that setting is? Maybe that's
the problem. I'm aware of the settings for OUTGOING mail in text vs. HTML, but
not incoming.

I do receive plenty of emails (often spam) that display in their full HTML
glory; the problem I'm having is with a limited group of incoming emails, many
of which are from eBay which are pretty useless without the inline thumbnail
graphics that eBay uses.



While in Mail, click ViewMessage Body AsOriginal HTML. If that is already
selected, then I can't help.



Yes, that's already selected -- changing it to Simple HTML makes no 
difference; changing it to plain text makes it worse.


Thanks for trying -- other than the well-known forms manager issue, everything 
else about version 2.1 has been a real pleasure to use, and I hope not to have 
to revert to 1.1.18 because of this single problem.


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Re: Images don't appear in e-mails

2011-06-24 Thread JD

Bill Spikowski wrote:

Gerald Ross wrote:

Bill Spikowski wrote:

Paul B. Gallagher wrote:

Bill Spikowski wrote:

I just switched from SM 1.1.18 to 2.1. The new version works really
well!

I've found one problem. E-mails that normally show images only show a
line of text in place of the image.

I have this same problem on my laptop in version 2.0, so it may be
something that carried forward when importing my old profile -- I
haven't manually changed any preferences.

In Preferences | Privacy Security, it's already set to Load all
images. Is there some other setting that would cause this behavior?


How are you handling messages that arrive in both text and HTML
versions? If
you're displaying the text version, there will be no images.



I've never given SM any specific instructions on how to display
messages that
arrive both in text and HTML -- do you know where that setting is?
Maybe that's
the problem. I'm aware of the settings for OUTGOING mail in text vs.
HTML, but
not incoming.

I do receive plenty of emails (often spam) that display in their full
HTML
glory; the problem I'm having is with a limited group of incoming
emails, many
of which are from eBay which are pretty useless without the inline
thumbnail
graphics that eBay uses.



While in Mail, click ViewMessage Body AsOriginal HTML. If that is
already
selected, then I can't help.



Yes, that's already selected -- changing it to Simple HTML makes no
difference; changing it to plain text makes it worse.

Thanks for trying -- other than the well-known forms manager issue,
everything else about version 2.1 has been a real pleasure to use, and I
hope not to have to revert to 1.1.18 because of this single problem.



Since nothing seems to have worked, why not try a different or new profile?


--
 JD..
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Re: Images don't appear in e-mails

2011-06-24 Thread Rick Merrill

JD wrote:

Bill Spikowski wrote:

Gerald Ross wrote:

Bill Spikowski wrote:

Paul B. Gallagher wrote:

Bill Spikowski wrote:

I just switched from SM 1.1.18 to 2.1. The new version works really
well!

I've found one problem. E-mails that normally show images only show a
line of text in place of the image.

I have this same problem on my laptop in version 2.0, so it may be
something that carried forward when importing my old profile -- I
haven't manually changed any preferences.

In Preferences | Privacy Security, it's already set to Load all
images. Is there some other setting that would cause this behavior?


How are you handling messages that arrive in both text and HTML
versions? If
you're displaying the text version, there will be no images.



I've never given SM any specific instructions on how to display
messages that
arrive both in text and HTML -- do you know where that setting is?
Maybe that's
the problem. I'm aware of the settings for OUTGOING mail in text vs.
HTML, but
not incoming.

I do receive plenty of emails (often spam) that display in their full
HTML
glory; the problem I'm having is with a limited group of incoming
emails, many
of which are from eBay which are pretty useless without the inline
thumbnail
graphics that eBay uses.



While in Mail, click ViewMessage Body AsOriginal HTML. If that is
already
selected, then I can't help.



Yes, that's already selected -- changing it to Simple HTML makes no
difference; changing it to plain text makes it worse.

Thanks for trying -- other than the well-known forms manager issue,
everything else about version 2.1 has been a real pleasure to use, and I
hope not to have to revert to 1.1.18 because of this single problem.



Since nothing seems to have worked, why not try a different or new profile?


That is worth trying.

The OP should also test files from different sources: some 'append' some 'imbed' and 
some have custom html designed to work ONLY with IE (don'tcha hate 'em?)!




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Re: Images don't appear in e-mails

2011-06-24 Thread Bill Spikowski

JD wrote:

Bill Spikowski wrote:

Gerald Ross wrote:

Bill Spikowski wrote:

Paul B. Gallagher wrote:

Bill Spikowski wrote:

I just switched from SM 1.1.18 to 2.1. The new version works really
well!

I've found one problem. E-mails that normally show images only show a
line of text in place of the image.

I have this same problem on my laptop in version 2.0, so it may be
something that carried forward when importing my old profile -- I
haven't manually changed any preferences.

In Preferences | Privacy Security, it's already set to Load all
images. Is there some other setting that would cause this behavior?


How are you handling messages that arrive in both text and HTML
versions? If
you're displaying the text version, there will be no images.



I've never given SM any specific instructions on how to display
messages that
arrive both in text and HTML -- do you know where that setting is?
Maybe that's
the problem. I'm aware of the settings for OUTGOING mail in text vs.
HTML, but
not incoming.

I do receive plenty of emails (often spam) that display in their full
HTML
glory; the problem I'm having is with a limited group of incoming
emails, many
of which are from eBay which are pretty useless without the inline
thumbnail
graphics that eBay uses.



While in Mail, click ViewMessage Body AsOriginal HTML. If that is
already
selected, then I can't help.



Yes, that's already selected -- changing it to Simple HTML makes no
difference; changing it to plain text makes it worse.

Thanks for trying -- other than the well-known forms manager issue,
everything else about version 2.1 has been a real pleasure to use, and I
hope not to have to revert to 1.1.18 because of this single problem.



Since nothing seems to have worked, why not try a different or new profile?



You're right -- what do I have to lose?

I tried creating a new clean profile and forwarded some of those particular 
emails (edit as new) to myself. They looked good!


Then I moved my address book and similar files to the new profile. They still 
looked good! Added my favorite extensions and add-ins, still good.


Then I copied my stored email files to the new profile; now those emails no 
longer display their images.


I can't figure out why moving the stored emails should create this odd problem, 
but that's apparently where the problem comes in



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Re: Images don't appear in e-mails

2011-06-24 Thread Mike
Didn't have time to read in detail every reply, so I apologize if this 
is off topic or fixed. If you want remote images to appear in email, 
i.e. images that are linked in the email and hosted on remote servers, 
you need to open the address book and edit the properties of the sender. 
In there is a check box for allow remote content. This will make the 
change for that address only. This is really what you want. Allowing 
remote images to load as a blanket statement is only inviting more spam 
as they will be able to verify what email addresses are getting the spam 
when those images load using the specially crafted unique URL's in each 
email.


--
Mike
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Re: Images don't appear in e-mails

2011-06-24 Thread S. Beaulieu

Bill Spikowski a écrit :


I can't figure out why moving the stored emails should create this odd
problem, but that's apparently where the problem comes in




Details aren't quite clear on my end, but I remember image settings 
being defined individually for each email address. I don't have time to 
look into this right now, but hopefully, it will give you a lead or 
spark an idea in someone's mind so they can shed some light on this.


S.
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Re: Images don't appear in e-mails

2011-06-24 Thread Bill Spikowski

S. Beaulieu wrote:

Bill Spikowski a écrit :


I can't figure out why moving the stored emails should create this odd
problem, but that's apparently where the problem comes in




Details aren't quite clear on my end, but I remember image settings being
defined individually for each email address. I don't have time to look into this
right now, but hopefully, it will give you a lead or spark an idea in someone's
mind so they can shed some light on this.



I've changed this setting for the 4--5 senders of emails that I've been having 
trouble with. It doesn't make any immediate change in viewing existing emails, 
but maybe it will make a difference when new ones come in!




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Re: Images don't appear in e-mails

2011-06-24 Thread Bill Spikowski

Mike wrote:

Didn't have time to read in detail every reply, so I apologize if this is off
topic or fixed. If you want remote images to appear in email, i.e. images that
are linked in the email and hosted on remote servers, you need to open the
address book and edit the properties of the sender. In there is a check box for
allow remote content. This will make the change for that address only. This is
really what you want. Allowing remote images to load as a blanket statement is
only inviting more spam as they will be able to verify what email addresses are
getting the spam when those images load using the specially crafted unique URL's
in each email.



Is this something new in SM 2.n? -- I don't remember seeing it in earlier 
versions.

I've changed this setting for the 4--5 senders of emails that I've been having 
trouble with. It doesn't make any immediate change in viewing existing emails, 
but maybe it will make a difference when new ones come in.


Thanks for this tip, it may be just what I've been looking for!


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Images don't appear in e-mails

2011-06-23 Thread Bill Spikowski

I just switched from SM 1.1.18 to 2.1. The new version works really well!

I've found one problem. E-mails that normally show images only show a line of 
text in place of the image.

I have this same problem on my laptop in version 2.0, so it may be something 
that carried forward when importing my old profile -- I haven't manually 
changed any preferences.

In Preferences | Privacy  Security, it's already set to Load all images. Is 
there some other setting that would cause this behavior?
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Re: Images don't appear in e-mails

2011-06-23 Thread Paul B. Gallagher

Bill Spikowski wrote:

I just switched from SM 1.1.18 to 2.1. The new version works really well!

I've found one problem. E-mails that normally show images only show a
line of text in place of the image.

I have this same problem on my laptop in version 2.0, so it may be
something that carried forward when importing my old profile -- I
haven't manually changed any preferences.

In Preferences | Privacy  Security, it's already set to Load all
images. Is there some other setting that would cause this behavior?


How are you handling messages that arrive in both text and HTML 
versions? If you're displaying the text version, there will be no images.


--
War doesn't determine who's right, just who's left.
--
Paul B. Gallagher

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Re: Images don't appear in e-mails

2011-06-23 Thread Michael Gordon

Paul B. Gallagher wrote:

Bill Spikowski wrote:

I just switched from SM 1.1.18 to 2.1. The new version works really well!

I've found one problem. E-mails that normally show images only show a
line of text in place of the image.

I have this same problem on my laptop in version 2.0, so it may be
something that carried forward when importing my old profile -- I
haven't manually changed any preferences.

In Preferences | Privacy  Security, it's already set to Load all
images. Is there some other setting that would cause this behavior?


How are you handling messages that arrive in both text and HTML
versions? If you're displaying the text version, there will be no images.


Two things are required here:
1. Was the message sent as HTML, or ASCII text?
2. If the message was sent in HTML and the image was inserted Inline 
the image will appear inline with the messenger text and in an 
attachment box.
2. If the message was sent in ASCII text and the image was attached to 
the message a small attachment box will appear asking you what you wish 
to do with the image file.


Michael G

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