Re: [swinog] How / where to address weird 'akamai' cloud issues?
See offlist reply for a direct contact. Noting that here: if people have a problem, do make your problem known on SwiNOG so that we can help each other in resolving problems ;) Sometimes the right person at a company can make things move along. Greets, Jeroen -- On 2020-06-18 15:26, Adrien Baranger wrote: > Hi Swinog users, > > We (netplus.ch SA) are experiencing same Akamai issues with big websites like > Apple.com and Playstation Network. > We opened a ticket to their NOC (check peeringDB for contacts) and are > waiting for their feedback. > > Best regards, > > -- > > Adrien Baranger > Telecom team > > tel : +41 27 565 75 62 > fax : +41 27 565 75 12 > email : adrien.baran...@netplus.pro > > netplus.ch SA > Techno-pôle 3 > 3960 Sierre > > > > -Message d'origine- > De : swinog-boun...@lists.swinog.ch [mailto:swinog-boun...@lists.swinog.ch] > De la part de Benoît Panizzon > Envoyé : jeudi, 18 juin 2020 15:04 > À : swinog@lists.swinog.ch > Objet : [swinog] How / where to address weird 'akamai' cloud issues? > > Hi List > > I'm confronted with two strange akamai cloud platform issues. > > Yangming.com: > When accessed from certain ip addresses, the akamai 'webserver' returns > a cryptic error number in about 6 of 5 attempts (ssl is established, > cert valid and everything, the error is then shown as website content > instead of the website). Yangming.com tells it's not 'their' problem > and we as ISP operating the affected ip addresses have to fix this. > > Brack.ch: > When customers try to subscribe to their newsletter, the website > answers 'Bestätigungsemail gesendet'. But at least two specific email > address are never getting that email (not even a trace in the logs when > I try to subscribe them an watch the logs at the same time) as if it > were blocked @ the sender. Brack Techs never encountered such an issue > and don't know where to start looking as everything is in the akamai > cloud. > > Has anyone a contact @ akamai able to debug such issues? > ___ swinog mailing list swinog@lists.swinog.ch http://lists.swinog.ch/cgi-bin/mailman/listinfo/swinog
Re: [swinog] How / where to address weird 'akamai' cloud issues?
Hi Swinog users, We (netplus.ch SA) are experiencing same Akamai issues with big websites like Apple.com and Playstation Network. We opened a ticket to their NOC (check peeringDB for contacts) and are waiting for their feedback. Best regards, -- Adrien Baranger Telecom team tel : +41 27 565 75 62 fax : +41 27 565 75 12 email : adrien.baran...@netplus.pro netplus.ch SA Techno-pôle 3 3960 Sierre -Message d'origine- De : swinog-boun...@lists.swinog.ch [mailto:swinog-boun...@lists.swinog.ch] De la part de Benoît Panizzon Envoyé : jeudi, 18 juin 2020 15:04 À : swinog@lists.swinog.ch Objet : [swinog] How / where to address weird 'akamai' cloud issues? Hi List I'm confronted with two strange akamai cloud platform issues. Yangming.com: When accessed from certain ip addresses, the akamai 'webserver' returns a cryptic error number in about 6 of 5 attempts (ssl is established, cert valid and everything, the error is then shown as website content instead of the website). Yangming.com tells it's not 'their' problem and we as ISP operating the affected ip addresses have to fix this. Brack.ch: When customers try to subscribe to their newsletter, the website answers 'Bestätigungsemail gesendet'. But at least two specific email address are never getting that email (not even a trace in the logs when I try to subscribe them an watch the logs at the same time) as if it were blocked @ the sender. Brack Techs never encountered such an issue and don't know where to start looking as everything is in the akamai cloud. Has anyone a contact @ akamai able to debug such issues? -- Mit freundlichen Grüssen -Benoît Panizzon- @ HomeOffice und normal erreichbar -- I m p r o W a r e A G-Leiter Commerce Kunden __ Zurlindenstrasse 29 Tel +41 61 826 93 00 CH-4133 PrattelnFax +41 61 826 93 01 Schweiz Web http://www.imp.ch __ ___ swinog mailing list swinog@lists.swinog.ch http://lists.swinog.ch/cgi-bin/mailman/listinfo/swinog ___ swinog mailing list swinog@lists.swinog.ch http://lists.swinog.ch/cgi-bin/mailman/listinfo/swinog
[swinog] How / where to address weird 'akamai' cloud issues?
Hi List I'm confronted with two strange akamai cloud platform issues. Yangming.com: When accessed from certain ip addresses, the akamai 'webserver' returns a cryptic error number in about 6 of 5 attempts (ssl is established, cert valid and everything, the error is then shown as website content instead of the website). Yangming.com tells it's not 'their' problem and we as ISP operating the affected ip addresses have to fix this. Brack.ch: When customers try to subscribe to their newsletter, the website answers 'Bestätigungsemail gesendet'. But at least two specific email address are never getting that email (not even a trace in the logs when I try to subscribe them an watch the logs at the same time) as if it were blocked @ the sender. Brack Techs never encountered such an issue and don't know where to start looking as everything is in the akamai cloud. Has anyone a contact @ akamai able to debug such issues? -- Mit freundlichen Grüssen -Benoît Panizzon- @ HomeOffice und normal erreichbar -- I m p r o W a r e A G-Leiter Commerce Kunden __ Zurlindenstrasse 29 Tel +41 61 826 93 00 CH-4133 PrattelnFax +41 61 826 93 01 Schweiz Web http://www.imp.ch __ ___ swinog mailing list swinog@lists.swinog.ch http://lists.swinog.ch/cgi-bin/mailman/listinfo/swinog
