Re: [Tails-dev] Macbook Air EFI fixed

2015-03-06 Thread intrigeri
Hi,

[redirecting to our support mailing-list; please drop tails-dev@ from
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Alan Kubiak wrote (06 Mar 2015 01:34:34 GMT) :
> According to your support channel, you recommend a program to install the
> Tails ISO on a USB drive.  The recommended program does create a Tails/USB 
> drive but
> it wont boot on a Macbook.

Which exact set of instructions are you talking about? These ones:
https://tails.boum.org/doc/first_steps/installation/manual/mac/ ?

What's the exact Mac model you are testing with? (that would be
e.g. something like "MacBook Pro 5,1")

> The solution is to use a different program called Rufus 2.0 to create the 
> bootable
> USB drive from the Tails ISO.  Simply format as FAT32 and install the ISO 
> from RUFUS.
> When booting from the Mac, just boot the Tails USB drive from the BIOS.

Thanks for this report. Just one more question: did you see Rufus
download syslinux from the Internet during the Tails
installation process? (Our testing on Windows exposed this problem:
https://labs.riseup.net/code/issues/7034)

Cheers,
-- 
intrigeri
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Re: [Tails-dev] Macbook Air EFI fixed

2015-03-06 Thread sajolida
Alan Kubiak:
> There is supposedly a bug with booting Tails on Macbook Air or Macbook
> Pro due to an EFI issue.

Hi Alan, and thanks for reporting your findings.

Booting Tails on Mac is high depends on the actual Mac version. And
that's what makes supporting Mac so painful, their hardware
compatibility changes all the time.

See https://tails.boum.org/support/known_issues#index14h2 for what we
know so far. But we're also sometimes reported total success on Mac!

> According to your support channel, you
> recommend a program to install the Tails ISO on a USB drive.

Which one? Our documentation mentions the `dd` command which does an
exact copy of the ISO onto the USB stick for Mac.

See https://tails.boum.org/doc/first_steps/installation/manual/mac.html

But this method is only a bootstrapping method to get a temporary Tails
installed on the USB stick and as a way of then running Tails Installer
from that onto a second USB stick.

See https://tails.boum.org/doc/first_steps/installation.html

Note that we very much insist on people using Tails Installer because it
is the only technique that provides:

- Persistence volume.
  See https://tails.boum.org/doc/first_steps/persistence.html
- Automatic upgrades.
  See httos://tails.boum.org/doc/first_steps/upgrade.html

> The
> recommended program does create a Tails/USB drive but it wont boot on a
> Macbook.

Are you using one of the models mentioned on our known issue page?

> The solution is to use a different program called Rufus 2.0 to create
> the bootable USB drive from the Tails ISO.  Simply format as FAT32 and
> install the ISO from RUFUS.   When booting from the Mac, just boot the
> Tails USB drive from the BIOS.

Does Rufus work on Mac? It don't see that on their homepage but that
would be interesting.

Once you're on that Tails installed from Rufus, can you try to install a
second USB stick using Tails Installer. Do it boots?

-- 
sajolida

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[Tails-dev] Macbook Air EFI fixed

2015-03-05 Thread Alan Kubiak
There is supposedly a bug with booting Tails on Macbook Air or Macbook 
Pro due to an EFI issue.  According to your support channel, you 
recommend a program to install the Tails ISO on a USB drive.  The 
recommended program does create a Tails/USB drive but it wont boot on a 
Macbook.


The solution is to use a different program called Rufus 2.0 to create 
the bootable USB drive from the Tails ISO.  Simply format as FAT32 and 
install the ISO from RUFUS.   When booting from the Mac, just boot the 
Tails USB drive from the BIOS.
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