No attachments issue

[Smith, Veronica via Talk]

Hello
Here is the problem I am having.
I know there is an attachment, several have told me it really does exist, 
however my computer keeps saying, no attachment found.
The technology specialist at the NM commission for the blind, Curtis chong 
suggested two different approaches for me to retrieve it.

1.   He sugested that after I open the email, I hit Alt F, then e then I.  
what ever this is suppose to do, it just takes me back to the menu.

2.   2. He suggested that I open the message, press Alt, arrow down to 
Save attachments hit enter.
Needless to say, that won't work either.
Infact, if the message is open, it just makes a metallic sound. Dink.

I am so frustrated. Any suggestions for me.

veronica
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RE: No attachments issue

[Rod Hutton via Talk]

Hi Veronica,

The keys you should press are:
Alt, all by itself
F, all by itself
Then, down arrow to Save attachments, and press Enter.
Then you will be in another dialog where you should just press Enter, since
the default button is Ok.
Then, another dialog will open allowing you to select where to save the
attachments.

Hth,

Rod

-Original Message-
From: Talk
[mailto:talk-bounces+rod_hutton=hotmail@lists.window-eyes.com] On Behalf
Of Smith, Veronica via Talk
Sent: Wednesday, March 25, 2015 4:40 PM
To: Window-Eyes Discussion List
Subject: No attachments issue

Hello
Here is the problem I am having.
I know there is an attachment, several have told me it really does exist,
however my computer keeps saying, no attachment found.
The technology specialist at the NM commission for the blind, Curtis chong
suggested two different approaches for me to retrieve it.

1.   He sugested that after I open the email, I hit Alt F, then e then
I.  what ever this is suppose to do, it just takes me back to the menu.

2.   2. He suggested that I open the message, press Alt, arrow down to
Save attachments hit enter.
Needless to say, that won't work either.
Infact, if the message is open, it just makes a metallic sound. Dink.

I am so frustrated. Any suggestions for me.

veronica
___
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___
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and do not necessarily represent those of Ai Squared.

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