RE: Can't Read Information in Outlook Fields

[Crabb, Nolan via Talk]

Well, Steve, once again you've come to my rescue. I wish I hadn't been so 
impulsive in flinging reason and common sense to oblivion and doing a 
re-install of 9.3x then upgrading to 9.4. Ah, well, that just means I get to go 
on an app scavenger hunt--not as fun perhaps as an Easter egg hunt, but 
achievable easily enough.

The repair of that video driver solved both the Outlook problem and my mouse 
dinging problem. The mouse keys work again--hugely helpful for Sound Forge and 
a host of other programs.

So please accept my fervent gratitude for a fix that was so quick and easy.

Gratefully,

Nolan

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RE: Can't Read Information in Outlook Fields

[Chris Grabowski via Talk]

Hi,
Control-numpad 5 doesn't spell lines in a text editor.
It however can spell menu items because when a line isn't detected Window-eyes 
does a speak summary when you press control-numpad 5.


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-Original Message-
From: Talk [mailto:talk-bounces+cgrabowski=aisquared@lists.window-eyes.com] 
On Behalf Of Kevin Huber via Talk
Sent: Monday, March 21, 2016 1:01 PM
To: Crabb, Nolan <crabb...@osu.edu>; Window-Eyes Discussion List 
<talk@lists.window-eyes.com>
Subject: Re: Can't Read Information in Outlook Fields

Hi:
I am using Window-eyes 9.4 on  a Windows 7 64-bit system and
I just tried pressing control-numpad 5 twice in Notepad, and, while
Window-eyes  read the current line on the first press of
control-numpad 5, the second press of the key combination did not
cause Window-eyes to spell that line.
Kevin Huber
On 3/20/16, Crabb, Nolan via Talk <talk@lists.window-eyes.com> wrote:
> Office 2010, WE 9.4, Windows 10/64:
>
> If I attempt to write in the subject line of an outgoing email, I can't hear
> any of that information when I try to look at it with the arrow keys or to
> read the entire line with Control+Numberpad 5.
>
> In a moment of mindless rage last night, I uninstalled we 9.4, installed
> 9.3, then immediately upgraded back to 9.4. No satisfaction.
>
> It is with some trepidation that I note that NVDA and JAWS 17 read
> information in those fields; any thoughts?
>
> Also, no matter what I do, I can't get Control+Numberpad 5 to spell the
> entire line when I tap it twice. Has that feature disappeared?
>
> Nolan
>
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Re: Can't Read Information in Outlook Fields

[Kevin Huber via Talk]

Hi:
I am using Window-eyes 9.4 on  a Windows 7 64-bit system and
I just tried pressing control-numpad 5 twice in Notepad, and, while
Window-eyes  read the current line on the first press of
control-numpad 5, the second press of the key combination did not
cause Window-eyes to spell that line.
Kevin Huber
On 3/20/16, Crabb, Nolan via Talk  wrote:
> Office 2010, WE 9.4, Windows 10/64:
>
> If I attempt to write in the subject line of an outgoing email, I can't hear
> any of that information when I try to look at it with the arrow keys or to
> read the entire line with Control+Numberpad 5.
>
> In a moment of mindless rage last night, I uninstalled we 9.4, installed
> 9.3, then immediately upgraded back to 9.4. No satisfaction.
>
> It is with some trepidation that I note that NVDA and JAWS 17 read
> information in those fields; any thoughts?
>
> Also, no matter what I do, I can't get Control+Numberpad 5 to spell the
> entire line when I tap it twice. Has that feature disappeared?
>
> Nolan
>
> ___
> Any views or opinions presented in this email are solely those of the author
> and do not necessarily represent those of Ai Squared.
>
> For membership options, visit
> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/huber.kevin7%40gmail.com.
> For subscription options, visit
> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com
> List archives can be found at
> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com
>
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RE: Can't Read Information in Outlook Fields

[Steve Clower via Talk]

Hello Nolan,

Assuming your Window-Eyes apps are up-to-date, open the WE control panel, and 
run Apps -> Diagnostics -> Repair Windows 10 Video Support. Once done, restart 
WE, and that should correct the problem. Let us know if it doesn't.

Regards,
Steve


-Original Message-
From: Talk [mailto:talk-bounces+sclower=aisquared@lists.window-eyes.com] On 
Behalf Of Crabb, Nolan via Talk
Sent: Sunday, March 20, 2016 7:10 PM
To: Steve Jacobson <steve.jacob...@visi.com>; Window-Eyes Discussion List 
<talk@lists.window-eyes.com>
Subject: RE: Can't Read Information in Outlook Fields

Hi,

Thanks for your reply. It doesn't seem to have anything to do with sleep mode 
or screen saver. I've turned all of that off in my power plan, so I don't ever 
have to come out of sleep mode. Screen redraws don't seem to help either. I 
just don't get it; it works perfectly in JAWS 17 and the latest NVDA.

There's clearly some setting somewhere that's changed, and I can't figure it 
out. Before I reinstalled the entire program last night, I had re-installed the 
factory sets, hoping that would fix things.

Regards,

Nolan

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RE: Can't Read Information in Outlook Fields

[Crabb, Nolan via Talk]

Hi,

Thanks for your reply. It doesn't seem to have anything to do with sleep mode 
or screen saver. I've turned all of that off in my power plan, so I don't ever 
have to come out of sleep mode. Screen redraws don't seem to help either. I 
just don't get it; it works perfectly in JAWS 17 and the latest NVDA.

There's clearly some setting somewhere that's changed, and I can't figure it 
out. Before I reinstalled the entire program last night, I had re-installed the 
factory sets, hoping that would fix things.

Regards,

Nolan

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RE: Can't Read Information in Outlook Fields

[Steve Jacobson via Talk]

Nolan,

I have experienced some of the same issues with the To, From, and Subjects
when composing messages after my computer has been in sleep or screen saver
mode.  Usually redrawing the screen corrects the problem but I have to do
that each time I want to read the screen.  By any chance, does this fit your
scenario?  If you reboot, can you edit subjects all right for a while, until
your computer sleeps or goes into screen saver again?

Best regards,

Steve Jacobson

-Original Message-
From: Talk
[mailto:talk-bounces+steve.jacobson=visi@lists.window-eyes.com] On
Behalf Of Crabb, Nolan via Talk
Sent: Sunday, March 20, 2016 9:20 AM
To: 'Window-Eyes Discussion List (talk@lists.window-eyes.com)'

Subject: Can't Read Information in Outlook Fields

Office 2010, WE 9.4, Windows 10/64:

If I attempt to write in the subject line of an outgoing email, I can't hear
any of that information when I try to look at it with the arrow keys or to
read the entire line with Control+Numberpad 5.

In a moment of mindless rage last night, I uninstalled we 9.4, installed
9.3, then immediately upgraded back to 9.4. No satisfaction.

It is with some trepidation that I note that NVDA and JAWS 17 read
information in those fields; any thoughts?

Also, no matter what I do, I can't get Control+Numberpad 5 to spell the
entire line when I tap it twice. Has that feature disappeared?

Nolan

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RE: Can't Read Information in Outlook Fields

[Marc Solomon via Talk]

Nolan, 
I would recommend contacting support on Monday. This issue might be corrected 
by reinstalling video support or by repairing the accessibility libraries. The 
WE Diagnostic app is designed to help you accomplish the later. But, you 
probably should wait for the support team to confirm this recommendation. 
Best, 
Marc

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On March 20, 2016 4:06:23 PM "Crabb, Nolan"  wrote:

> You asked whether the 2010 set files are loading; it appears so.
>
> The other thing that happens is my mouse keys just ding when I tap them no 
> matter what's open. I can do Control+Shift+B to rotor among the movement 
> possibilities, but those keys make no difference; the mouse keys just ding no 
> matter.
>
> Nolan

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RE: Can't Read Information in Outlook Fields

[Crabb, Nolan via Talk]

You asked whether the 2010 set files are loading; it appears so.

The other thing that happens is my mouse keys just ding when I tap them no 
matter what's open. I can do Control+Shift+B to rotor among the movement 
possibilities, but those keys make no difference; the mouse keys just ding no 
matter.

Nolan

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Re: Can't Read Information in Outlook Fields

[Marc Solomon via Talk]

Nolan,
Another list member just filled me in that the spell current line function has 
been removed from the reading relative to the cursor command set. But, it still 
exists for the current word. 
Best, 
Marc

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On March 20, 2016 12:21:19 PM "Crabb, Nolan via Talk" 
 wrote:

> Office 2010, WE 9.4, Windows 10/64:
>
> If I attempt to write in the subject line of an outgoing email, I can't hear 
> any of that information when I try to look at it with the arrow keys or to 
> read the entire line with Control+Numberpad 5.
>
> In a moment of mindless rage last night, I uninstalled we 9.4, installed 9.3, 
> then immediately upgraded back to 9.4. No satisfaction.
>
> It is with some trepidation that I note that NVDA and JAWS 17 read 
> information in those fields; any thoughts?
>
> Also, no matter what I do, I can't get Control+Numberpad 5 to spell the 
> entire line when I tap it twice. Has that feature disappeared?
>
> Nolan
>
> ___
> Any views or opinions presented in this email are solely those of the author 
> and do not necessarily represent those of Ai Squared.
>
> For membership options, visit 
> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/msolomon%40aisquared.com.
> For subscription options, visit 
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Re: Can't Read Information in Outlook Fields

[Marc Solomon via Talk]

Hi Nolan, 
Are the Office 2010 set files being loaded when working in Outlook? Also, does 
the spell current line hotkey work in other contexts? For example, does 
pressing Ctrl+Numpad 5 twice spell the current line in Notepad? I don't have 
access to Outlook 2010 and would like to know if others using this OS/Office 
combination can duplicate. 
Thanks, 
Marc

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On March 20, 2016 12:21:19 PM "Crabb, Nolan via Talk" 
 wrote:

> Office 2010, WE 9.4, Windows 10/64:
>
> If I attempt to write in the subject line of an outgoing email, I can't hear 
> any of that information when I try to look at it with the arrow keys or to 
> read the entire line with Control+Numberpad 5.
>
> In a moment of mindless rage last night, I uninstalled we 9.4, installed 9.3, 
> then immediately upgraded back to 9.4. No satisfaction.
>
> It is with some trepidation that I note that NVDA and JAWS 17 read 
> information in those fields; any thoughts?
>
> Also, no matter what I do, I can't get Control+Numberpad 5 to spell the 
> entire line when I tap it twice. Has that feature disappeared?
>
> Nolan
>
> ___
> Any views or opinions presented in this email are solely those of the author 
> and do not necessarily represent those of Ai Squared.
>
> For membership options, visit 
> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/msolomon%40aisquared.com.
> For subscription options, visit 
> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com
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