Re: Can't send e-mail: error message of Server says no such user

2011-01-13 Thread Amy J. Schneider
 Message has not been sent. Server reply:
 u...@example.com No such user here.

M In this example, is u...@example.com the address you are sending 
M the message to or from?

Sorry, I see that I missed this question. This is the address that I 
am sending TO. It is always a valid address, and when I send via my 
webmail, it goes through just fine, I get a reply from the person, 
etc.

-- 
Amy Schneider

v4.2.42 on Windows XP 5.1 Build  2600
Service Pack 3




Current version is 4.2.23 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: Can't send e-mail: error message of Server says no such user

2011-01-13 Thread Amy J. Schneider
As it turns out, the question is all moot. I'm going to be switching to a 
new, better provider tomorrow, and I've also begun migrating to Thunderbird 
(and did get some help with connecting that from my host). Not just because 
of this glitch -- I had other concerns and broken stuff in The Bat and 
this just kind of tipped me into finally switching to TB. Sorry, but it's 
just not intuitive for me, and I'm usually pretty comfortable with 
adjusting software settings. Just couldn't afford the time to tinker and 
troubleshoot anymore.

Thanks for all of your help and info, I really do appreciate it. Best 
wishes to everyone.

AJS



Current version is 4.2.23 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Can't send e-mail: error message of Server says no such user

2011-01-12 Thread Amy J. Schneider
Greetings --

Suddenly The Bat won't allow me to send e-mail. No matter what (valid) 
address I select from my address book, when I try to send I get this 
error:

Message has not been sent. Server reply: u...@example.com No such 
user here.

I just downloaded the most recent version and no problem. Any advice?

(I hope I've formatted this message correctly. Last time I asked for
help I got thumped for not formatting the message just so. Thus I have
been reluctant to ask for help. But this new glitch makes the program
all but unusable. I have been thinking about switching to
Thunderbird.)

--
Amy Schneider

Using The Bat! v4.2.42 on Windows XP 5.1 Build 2600 Service Pack 3)



Current version is 4.2.23 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: Can't send e-mail: error message of Server says no such user

2011-01-12 Thread Amy J. Schneider
  Suddenly The Bat won't allow me to send e-mail. No matter what (valid)
  address I select from my address book, when I try to send I get this 
  error:
 
  Message has not been sent. Server reply: u...@example.com No such 
  user here.
 
  I just downloaded the most recent version and no problem. Any advice?
 
 did You changed anything in authentication setting in account?
 
 or did not changed something your SMTP server provider? did You asked
 administrator of server to help You with this?
 
 I had same problem with Outlook in past too, so I do not expect, this is
 related directly to The Bat!, but to configuration on client or server.

The only change that has occurred is this (And I just realized that the 
first problem message came after this happened): My broadband cellular 
Internet provider changed hands Saturday morning at midnight, and at that 
point about 80,000 cell phone/Internet customers lost service. My data 
stick stopped working, and I got a loaner on Sunday afternoon. A tech did 
come here to set it up, but to the best of my knowledge he did not mess 
with my e-mail settings; I was present while he worked, and he never asked 
me for e-mail settings. (I own my own domain, featherschneider.com.) 
Customer service is still not available (hence 80,000 unhappy customers), 
so I can't go there for help. I have, however, gotten out of my contract 
and will keep this loaner card on the old network until I can sign up with 
a new provider on Friday. Perhaps I should wait until that conversion is 
complete and see if the problem remains.

However, the webmail on my domain works just fine. And The Bat receives 
mail normally.

--
Amy Schneider

Using The Bat! v4.2.42 on Windows XP 5.1 Build 2600 Service Pack 3)


Current version is 4.2.23 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html





Current version is 4.2.23 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


re: Re[2]: Can't send e-mail: error message of Server says no such user

2011-01-12 Thread Amy J. Schneider
 maybe they could change setting of server, try to open account 
properties,
 section Transport, hit Authentication of SMTP server button and change
 setting there, if it helps.

Not sure which one you mean. I tried checking/unchecking both checkboxes, 
top and bottom, all permutations. Tried Use specific settings and entered 
my exact same e-mail password. Didn't try Require secure authentication, 
but if regular authentication isn't working, I don't see how this could 
help. Still getting the same error.

--
Amy Schneider

Using The Bat! v4.2.42 on Windows XP 5.1 Build 2600 Service Pack 3)






Current version is 4.2.23 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: Can't send e-mail: error message of Server says no such user

2011-01-12 Thread Amy J. Schneider
 Maybe the new owner of the ISP has a different policy about relaying 
 email, or about what settings are required (port numbers, 
 authentication, etc.) - is there any help with email settings on their 
 customer website?

Perhaps I am misunderstanding, but this is not the ISP's e-mail. As far as 
I know, I have never even had an e-mail address with them. This is a 
cellular broadband service provider. My Internet is provided via a USB data 
stick. The e-mail I am trying to send in via my permanent e-mail account on 
my own domain, featherschneider.com, which I own. The server is operated my 
my web hosting company, not my ISP. And my webmail (again, via my hosting 
company, not the ISP) works just fine.

I truly don't understand how the cellular company could affect my e-mail 
account. If you could explain it in for dummies language, that would be 
great. In any case, there is no support at this time. Their Web site has 
only a support form and they are not answering calls or e-mails or 
returning messages. Thousands of people have nonworking phones and/or no 
Internet access. It's a huge mess. You can see for yourself by Googling 
Element Mobile or visiting their web site. They have no clue what's going 
on.

--
Amy Schneider

Using The Bat! v4.2.42 on Windows XP 5.1 Build 2600 Service Pack 3)




Current version is 4.2.23 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


New to The Bat!: Questions I can't find answers to

2009-12-08 Thread Amy J. Schneider
Greetings, all --

Longtime Eudora user here who had Eudora crash on her one too many 
times and finally decided to take the leap to a new client that's 
still being supported. I've spent some time playing with settings and 
got a lot of my issues tamed. But I still have a few outstanding. Can 
you help, or point me to where to look?

(using The Bat! v.4.2.12.4 on Win XP SP 3)

(1) Is there any way to replicate the Eudora method of having 
double-clicked messages open in the same pane as the message list 
(that is, not a separate window)? I don't like using the preview pane 
because of spam avoidance (both HTML bugs and just having to see the 
stupid things at all), but those extra taskbar buttons for each 
message really take up a lot of space.

(2) Speaking of spam . . . am I really stuck with having to purchase 
an extra plug-in in order to get the same junk filtering that Eudora 
provided as part of the package? (Or are there freebies that I'm not 
seeing?)

(3) I'm also strongly used to keeping messages in ascending order, and 
Eudora would always open a message list with the last (newest) message 
visible at the bottom. The Bat! is making me scroll down every time, 
and I can't figure out how to change this. Am I doomed to force myself 
to get used to using descending order (which I hate as much as top 
posting)?

I think that's all for now. Thanks much for any light you can shed.

Regards,
Amy J. Schneider
a...@featherschneider.com
who hasn't had time to set up sig templates yet




Current version is 4.2.12.4 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html