Re: Inbox damaged after folder maintenance (3.99.3 OTFE )
Hello Charlene, Wednesday, May 2, 2007, 7:58:47 PM, you wrote: Good evening list members, a dear friend of mine has encountered a strange problem and she can't get rid of it: Performing a folder check in folder maintenance center will repeatedly cause a damaged inbox folder with a loss of all emails in it, including all subfolders of Inbox. Strange that no other folder is affected. She runs 3.99.3 on OTFE under Win MCE -as I do, too. She can't get back her emails and is rather disappointed about The Bat due to the circumstance of being forced to do a folder maintenance from time to time and the lack of reliance in the MUA itself. Losing mails is really a severe issue and I would want to help her if only I could. Can anybody be helpful in that concern please? Well, I've been warned that my inbox needs to be kept smaller, but what you describe is a perpetual problem that I face! I totally dread running maintenance because **every** time it finds an error it says something like 137 messages recovered, which, it turns out is slang for I have just deleted your entire folder. Sure, it creates misc. files in the folder that contain encrypted garbage, but my files are history. What irks me is that the messages are all there and readable by the bat interface just before running maintenance. In fact, I now often copy all the messages from one folder to a temporary folder before running maintenance, because the risk is so high that I will actually loose them all. I **think** that this problem began only when I started using Voyager, from the first release onward. I suspect that the maintenance program is very bad at handling encrypted message bases, since this is the default for Voyager. -- Dougmailto:[EMAIL PROTECTED] ** TheBat! Voyager 3.99.3 on Windows XP Current version is 3.99 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Inbox damaged after folder maintenance (3.99.3 OTFE )
Hi Doug Higby, Thursday, May 3, 2007 you let us know -possibly edited- : Well, I've been warned that my inbox needs to be kept smaller, but what you describe is a perpetual problem that I face! I totally dread running maintenance because **every** time it finds an error it says something like 137 messages recovered, which, it turns out is slang for I have just deleted your entire folder. Sure, it creates misc. files in the folder that contain encrypted garbage, but my files are history. My girlfriend reports similar observations: TB affirms to have found damaged folders that previously were just fine to navigate thru. After a maintenance run all mails in that parent folder and all subfolders are lost, despite TB keeps on pretending having corrected something. I **think** that this problem began only when I started using Voyager, from the first release onward. I suspect that the maintenance program is very bad at handling encrypted message bases, since this is the default for Voyager. She runs OTFE but no Voyager, so ... maybe you're right. -- kind regards Charlene Ferrara mailto:[EMAIL PROTECTED] Using The Bat! v3.99.3 on Windows XP 5.1 Build 2600 Service Pack 2 Skype: charleneferrara Current version is 3.99 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Inbox damaged after folder maintenance (3.99.3 OTFE )
Hi Charlene, on Wed, 2 May 2007 21:58:47 +0200GMT (02.05.2007, 21:58 +0200GMT here), you wrote: CF Performing a folder check in folder maintenance center will repeatedly CF cause a damaged inbox folder with a loss of all emails in it, including all CF subfolders of Inbox. Strange that no other folder is affected. CF She runs 3.99.3 on OTFE under Win MCE -as I do, too. I have a similar problem with Voyager 3.99.4. It occurs only with two folders that are not *too* important to me, not an Inbox. I avoid to select Check integrity in folder maintenance for the time being... Maybe I should try Roelof's suggestion here too. ;-) -- Cheers Peter I'm sick! I ought to be home in bed with a nurse. The Bat! Voyager v3.99.4 OS: Windows XP, v.5.1,Build 2600 Current version is 3.99 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Inbox damaged after folder maintenance (3.99.3 OTFE )
Good evening list members, a dear friend of mine has encountered a strange problem and she can't get rid of it: Performing a folder check in folder maintenance center will repeatedly cause a damaged inbox folder with a loss of all emails in it, including all subfolders of Inbox. Strange that no other folder is affected. She runs 3.99.3 on OTFE under Win MCE -as I do, too. She can't get back her emails and is rather disappointed about The Bat due to the circumstance of being forced to do a folder maintenance from time to time and the lack of reliance in the MUA itself. Losing mails is really a severe issue and I would want to help her if only I could. Can anybody be helpful in that concern please? -- kind regards Charlene Ferrara mailto:[EMAIL PROTECTED] Current version is 3.99 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Inbox damaged after folder maintenance (3.99.3 OTFE )
Hallo Charlene, On Wed, 2 May 2007 21:58:47 +0200GMT (2-5-2007, 21:58 +0200, where I live), you wrote: CF Performing a folder check in folder maintenance center will repeatedly CF cause a damaged inbox folder with a loss of all emails in it, including all CF subfolders of Inbox. Strange that no other folder is affected. It's most likely that the Inbox has been corrupted somehow. Copy all messages from the Inbox to another folder, do the same for the subfolders of the Inbox. Open the folder view for the Inbox and its subfolders, TB will give you the real name of the directory in the title of the window, remember those names (or write them down), close TB, delete the directory matching the inbox (check whether there's something else in it apart from the messages.ebb and .ebi files, copy everything else to a safe location.) Start TB go to the Inbox and perform folder maintenance, if this doesn't cure the problem, close TB again and delete the subfolders of the Inbox too. (And try again) -- Groetjes, Roelof Move away from the tagline. You have ten seconds to comply. http://www.voormijalleen.nl/ The Bat! 3.99.3 Windows XP 5.1 Build 2600 Service Pack 2 2 pop3 accounts OTFE enabled P4 3GHz 2 GB RAM pgpKcPPEH5rJF.pgp Description: PGP signature Current version is 3.99 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Inbox damaged after folder maintenance (3.99.3 OTFE )
Hi Roelof, Wednesday, May 2, 2007 you wrote: It's most likely that the Inbox has been corrupted somehow. Copy all messages from the Inbox to another folder, do the same for the subfolders of the Inbox. Thank you for your help, I have forwarded your mail and we will give TB another try tomorrow. -- kind regards Charlene Ferrara mailto:[EMAIL PROTECTED] Using The Bat! v3.99.3 on Windows XP 5.1 Build 2600 Service Pack 2 (=Windows MCE) Current version is 3.99 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
