Re: Intermitent Problem when downloading message

2005-08-02 Thread Gerard

ON Sunday, July 31, 2005, 8:45:36 PM, you wrote:
PM Hi all,

PM The message on the screen when this happens is Importing Messages.
PM One thing I have noticed is that the frequency of this problem can be
PM reduced by ensuring that the inbox is highlighted and that I wait for
PM the folders to refresh before doing anything. One issue which may be
PM related is that I when I first load TB it does take 10 seconds to
PM generate the summaries at the side of each folder in the folder pane.
PM This could be a read herring, but it may be related.

Hi Paul,

Apart from the virus scanner that others have notices you should also
check the Purge and Compress function of TB.

TB needs you to do maintenance on the databases. Mainly purge and compress.
You might not have noticed that and if so go to folder/Maintenance and do
it for the complete system.
After that you can setup a scheduled maintenance event in the scheduler
function.

Also set the property of all your inboxes to purge and compress on exit
because all you email are placed in your inbox and then filtered on
blowing up the file to epic proportions if you do not PC this daily.

-- 
Best regards,
 Gerard 
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Nothing changes your opinion of a friend so surely as success - yours or
his. == Franklin P. Jones, Saturday Evening Post, November 29, 1953 ==

Using The Bat! v3.51.10 on Windows XP 5.1 Build 2600 Service Pack 2



Current version is 3.51.10 | 'Using TBUDL' information:
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Intermitent Problem when downloading message

2005-07-31 Thread Paul Meathrel
Hi all,

Sorry to bombard the list with newbie questions and problems, but I have 
another one on which I would appreciate some advice. I have a POP3 account 
which I have used for a number of years with a variety of mail clients 
(including Outlook  Thunderbird). About one time in three when I download 
messages the connection screen will get to the last message and then stop, in 
the end the message will not be downloaded and I have to End Task thebat.exe to 
sort things out. Needless to say this generates some duplicates in the Inbox, 
but these are ironed out easily using Ctrl-D. Earlier today I had to reboot the 
machine to fix the problem, even though I had End task'd TB several times to 
try and fix it.

The message on the screen when this happens is Importing Messages. One thing 
I have noticed is that the frequency of this problem can be reduced by ensuring 
that the inbox is highlighted and that I wait for the folders to refresh before 
doing anything. One issue which may be related is that I when I first load TB 
it does take 10 seconds to generate the summaries at the side of each folder in 
the folder pane. This could be a read herring, but it may be related.


Any advice would be appreciated.


-- 
Warmest regards,

Paul

Created using TheBat! 3.51.10 on Windows XP




Current version is 3.51.10 | 'Using TBUDL' information:
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Re: Intermitent Problem when downloading message

2005-07-31 Thread Alexander S. Kunz
Hello Paul Meathrel  everyone else,

on 31-Jul-2005 at 20:45 you (Paul Meathrel) wrote:

 Any advice would be appreciated.

The first thing that comes to my mind in such cases is a virus scanner.

TB first downloads the message to a temporary folder (look into your
profile folder, directory Application Data/temp) and then imports the
message into its messagebase from this location.

Try to exclude the filemask bat*.tmp from your on-access virus scanning,
if you can't do that, exclude the entire folder.

-- 
Best regards,
 Alexander (http://www.neurowerx.de - ICQ 238153981)

de la Lastra's Law: After the last of 16 mounting screws has been
removed from an access cover, it will be discovered that the wrong
access cover has been removed.



Current version is 3.51.10 | 'Using TBUDL' information:
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Re[2]: Intermitent Problem when downloading message

2005-07-31 Thread Paul Meathrel
Hi Alexander, 


On Sunday, July 31, 2005, 7:52:00 PM, you wrote:

 The first thing that comes to my mind in such cases is a virus scanner.

OK, I didn't think of that, I'll give it a try, although my AV hasn't changed 
since I used Thunderbird. 

 TB first downloads the message to a temporary folder (look into your
 profile folder, directory Application Data/temp) and then imports the
 message into its messagebase from this location.

Is the location hardcoded to the userprofile, or does it honour the %TEMP% and 
%TMP% environment variables? The reason I ask is because my temporary 
environment variables are set to a different location to the default. Also is 
it wise to exclude the messages from being scanned, after all isn't that the 
point of using an AV?


-- 
Warmest regards,

Paul
Created using TheBat! 3.51.10 on Windows XP

Current version is 3.51.10 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: Intermitent Problem when downloading message

2005-07-31 Thread Alexander S. Kunz
Hello Paul Meathrel  everyone else,

on 31-Jul-2005 at 21:01 you (Paul Meathrel) wrote:

 Is the location hardcoded to the userprofile, or does it honour the
 %TEMP% and %TMP% environment variables? The reason I ask is because my
 temporary environment variables are set to a different location to the
 default.

I don't know that, but I think TB will respect a different temp location.
You have to look up the location that TB puts its temporary files to on
your system.


 Also is it wise to exclude the messages from being scanned, after all
 isn't that the point of using an AV?

No. As a general rule, mail messages shouldn't be scanned on the filesystem
level (because of these problems). I don't know which AV program you're
using - if it has a mail scanner, it should hook itself in on protocol
level, or use a local proxy.

Even if you have no mail scanning whatsoever: a virus in your messagebase
means no harm.

First, because you have a working brain (you wouldn't be using TB
otherwise:-) that will hinder you from opening the attachment of an email
message that promises nude photographs from your neighbors cat.

Second, because TB is not vulnerable to the viral mails that mostly try to
exploit security holes in Microsoft's email programs (those that
immediately run any code).

And third (if your brain tricks you, in a don't drink and mail situation,
or something) as soon as you try to open/export a malicious attachment from
TB, the on-access virus scanner will catch it on the filesystem level.

-- 
Best regards,
 Alexander (http://www.neurowerx.de - ICQ 238153981)

Truth is the object of philosophy, but not always of philosophers. --
John Churton Collins



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