I was looking at this issue yesterday and found a major drop in utilization (from 70% to 20%) and 6 dropped UEs on the BV graphs at the same time. I would normally think that a customer turned their unit off, or when 5 or 6 cut off at the same time, I would think there was a power outage. But, it appears that the customers were actively using the service and then disconnected. Customers have been complaining, but it has not been something we were able to see easily. We are the only licensed provider in this region. I know the owner of the other license in the next market and it is not deployed. So the interference is very un-likely to be the cause here.
We are also deploying 450i sectors - putting a new tower up today actually. It rocks. No dropped UEs, manages interference like a boss - 900 MHz even, and a fraction of the cost. It is hard to justify paying more for more troubles and less satisfied customers. We put a lot of hope in Telrad initially, and then the new firmware recently, and neither seem to be delivering. I am going to try to roll back the UE firmware as recommended on here and see if that helps. Paul Paul R. Vaughn Tennessee Wireless (931) 996-2050 -----Original Message----- From: telrad-boun...@wispa.org [mailto:telrad-boun...@wispa.org] On Behalf Of telrad-requ...@wispa.org Sent: Wednesday, September 21, 2016 11:00 AM To: telrad@wispa.org Subject: Telrad Digest, Vol 23, Issue 25 ---------------------------------------------------------------------- Message: 1 Date: Tue, 20 Sep 2016 14:48:29 -0400 From: Neil Smellie <n...@corebroadband.ca> Subject: Re: [Telrad] Down tilt To: telrad@wispa.org Message-ID: <CA+mJW-A2NHQ6GuL38sGB4E2kAQ_M2g=cl0smtxc2ew3son3...@mail.gmail.com> Content-Type: text/plain; charset="utf-8" We are experiencing similar issues with the Compact 3000 in 2.3Ghz. Customer complaints are sometimes fast, sometimes slow, long periods of no service, UE just drops and requires the customer to repower the radio to reconnect. I know Silo is using the same gear and seeing ducting from the states in 2355MHz, but we are seeing issues in both 2355 and 2310. I am having a hard time accepting the interference argument unless we are creating some self interference. The LTE service was to be a flagship service for us. We now have customers that we have moved fro Canopy FSK to LTE asking to be moved back because they are not willing to trade speed to stability. We are looking at moving some planned LTE deployments to the 450i 900Mhz platform Neil Smellie Core Broadband Inc Interactive North On Tue, Sep 20, 2016 at 11:40 AM, Terry Duchcherer <te...@netago.ca> wrote: > Yes, we have not had success with 105, UE continually disconnect and > do not come back for long periods of time. We have also experienced > many customer complaints about speed issues. > > > > Rolling back to .89 solves the speed issues, and greatly improves the > disconnects. Telrad blames interference, which may be some of the > cause, but not all of it. > > > > Terry > > > > *From:* telrad-boun...@wispa.org [mailto:telrad-boun...@wispa.org] *On > Behalf Of *Ian Fraser > *Sent:* Tuesday, September 20, 2016 9:36 AM > > *To:* telrad@wispa.org > *Subject:* Re: [Telrad] Down tilt > > > > Thanks Terry > > I am running F1F2. So leave the eNB at 6.6 and move the UE's to .89 ? > > Thanks, > Ian > > On 20/09/2016 11:30 AM, Adam Brodel wrote: > > Why back to .89? Are there problems with .105? > > > > *From:* telrad-boun...@wispa.org [mailto:telrad-boun...@wispa.org > <telrad-boun...@wispa.org>] *On Behalf Of *Terry Duchcherer > *Sent:* Tuesday, September 20, 2016 6:40 AM > *To:* telrad@wispa.org > *Subject:* Re: [Telrad] Down tilt > > > > Ian, if you are running version 105 on the UE?s, try downgrading to .89. > Also, with the sectors not back to back using F1F2 would be better. > > > > Terry > > > > > > *From:* telrad-boun...@wispa.org [mailto:telrad-boun...@wispa.org > <telrad-boun...@wispa.org>] *On Behalf Of *Ian Fraser > *Sent:* Monday, September 19, 2016 8:00 PM > *To:* Jeremy Austin <jhaus...@gmail.com>; telrad@wispa.org > *Subject:* Re: [Telrad] Down tilt > > > > There are only 12 UE on that eNB. Average plan is 1x5. CINRS are all > pretty good. I can lock them to the sector freq based on geographical > location but thats a pain if I need to change channels. > > > > Cheers > > Ian > > > > -------- Original message -------- > From: Jeremy Austin <jhaus...@gmail.com> > Date:09-19-2016 7:59 PM (GMT-05:00) > To: telrad@wispa.org > Cc: > Subject: Re: [Telrad] Down tilt > > > > On Mon, Sep 19, 2016 at 2:17 PM, Ian Fraser <ian_fra...@gozoom.ca> wrote: > > > Now I see in BV that UpLink utilization is higher than it has ever been > at 91% (peak was ~75% previously) vs. DL at 58%. I expect UL to drop > or at least stay the same since we mitigated the noise slightly. > > I stopped frequency locking the UE's - could the UL utilization be > caused by UE's that are on the 'wrong' sector ? > > > How many UEs are on your ENB that's seeing high up utilization? > > > > We're currently wrangling with high upload (96% and more) usage on at > least one sector in the low 20s. CINR are fairly high across the board. > Seems to be new since 6.6, and doesn't seem to make much difference > whether we're in 2x4 or 4x4 mode. > > > > We've been comparing the output of "show ue-info active-ue-info-list > bearer-information" > to identify UEs on the wrong sector. However, we're not using split > mode, so I doubt that would be helpful for you ? from what I recall, > split mode just splits the RF chains, not the overall LTE capacity, so > a client has no way to identify which sector it's on. > > > > -- > > Jeremy Austin > > > > (907) 895-2311 > > (907) 803-5422 > > jhaus...@gmail.com > > > > Heritage NetWorks > > Whitestone Power & Communications > > Vertical Broadband, LLC > > > > Schedule a meeting: http://doodle.com/jermudgeon > > > > > _______________________________________________ > > Telrad mailing list > > Telrad@wispa.org > > http://lists.wispa.org/mailman/listinfo/telrad > > > > _______________________________________________ > Telrad mailing list > Telrad@wispa.org > http://lists.wispa.org/mailman/listinfo/telrad > > -- Neil Smellie Core Broadband Inc. Interactive North 27 Dominion Street Bracebridge ON P1L 2A6 705-224-2673 ext 102 -------------- next part -------------- An HTML attachment was scrubbed... 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