Re: [time-nuts] Did my Tbolt die ?

2010-07-18 Thread Magnus Danielson

On 07/18/2010 10:53 AM, Adam Feigin wrote:

Well, I wish it were all that simple. I was originally running  the
Tbolt with tboltd under Linux to provide data to one of my ntp servers,
on a real(tm) serial port. Sometime after a reboot (or maybe during ??)
it just stopped working, at least the serial portion. I've tried a bunch
of different machines, including attaching the thing to a Moxa Serial
device server, and i dont get anything out at all. I've let it sit
overnight, power cycling, tried  different machines, (VirtualBox, Wine
with USB serial and direct serial) all to no avail. It simply gives no
output at all.


Just rebooting should not be the killer, but power-cycling may be. 
Grounding of equipment may also be an issue, as you connect things around.


Cheers,
Magnus

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Re: [time-nuts] Did my Tbolt die ?

2010-07-18 Thread Stanley Reynolds
Adam,

Cold solder joints on the connector or chip would be my first guess after the 
power supply was checked.

Stanley



- Original Message 
From: Adam Feigin 
To: time-nuts@febo.com
Sent: Sun, July 18, 2010 3:53:36 AM
Subject: Re: [time-nuts] Did my Tbolt die ?

Well, I wish it were all that simple. I was originally running  the
Tbolt with tboltd under Linux to provide data to one of my ntp servers,
on a real(tm) serial port. Sometime after a reboot (or maybe during ??)
it just stopped working, at least the serial portion. I've tried a bunch
of different machines, including attaching the thing to a Moxa Serial
device server, and i dont get anything out at all. I've let it sit
overnight, power cycling, tried  different machines, (VirtualBox, Wine
with USB serial and direct serial) all to no avail. It simply gives no
output at all.

Oh well, I suppose it was good while it lasted. I'm off over to the pond
for holiday, so maybe I'll get "lucky" and it will get happy after I get
back, otherwise I'll have to rip it apart and attempt to figure out
whats wrong -- probably just the serial chip blown somehow.
> Date: Sat, 17 Jul 2010 08:40:23 -0400
> From: "Stan, W1LE" 
> Subject: Re: [time-nuts] Did my Tbolt die ?
>
> Hello Adam,  I suspect that:
>
> Upon rebooting, the OS came up and did not recognize the (serial) COM  
> port assignment you had used before.
>
> Check the COM port assignments in the control panel, and adjust 
> accordingly, to match the actual COM port you are using
>
> Looks like the TB is good, I suspect the PC end.
>
> Stan, W1LE
>
>  


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Re: [time-nuts] Did my Tbolt die ?

2010-07-18 Thread Adam Feigin
Well, I wish it were all that simple. I was originally running  the
Tbolt with tboltd under Linux to provide data to one of my ntp servers,
on a real(tm) serial port. Sometime after a reboot (or maybe during ??)
it just stopped working, at least the serial portion. I've tried a bunch
of different machines, including attaching the thing to a Moxa Serial
device server, and i dont get anything out at all. I've let it sit
overnight, power cycling, tried  different machines, (VirtualBox, Wine
with USB serial and direct serial) all to no avail. It simply gives no
output at all.

Oh well, I suppose it was good while it lasted. I'm off over to the pond
for holiday, so maybe I'll get "lucky" and it will get happy after I get
back, otherwise I'll have to rip it apart and attempt to figure out
whats wrong -- probably just the serial chip blown somehow.
> Date: Sat, 17 Jul 2010 08:40:23 -0400
> From: "Stan, W1LE" 
> Subject: Re: [time-nuts] Did my Tbolt die ?
>
> Hello Adam,   I suspect that:
>
> Upon rebooting, the OS came up and did not recognize the (serial) COM  
> port assignment you had used before.
>
> Check the COM port assignments in the control panel, and adjust 
> accordingly, to match the actual COM port you are using
>
> Looks like the TB is good, I suspect the PC end.
>
> Stan, W1LE
>
>   


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Re: [time-nuts] Did my Tbolt die ?

2010-07-17 Thread paul swed
It is a windows thing
James thanks for the very helpful ways to cure it.
I need to do that on a couple of modern usb ports

On Sat, Jul 17, 2010 at 9:09 AM, Bob Paddock  wrote:

> On Sat, Jul 17, 2010 at 5:17 AM, Neville Michie 
> wrote:
>
> > I have had problems with TBolts on PCs. The COM port assignments seem to
> be
> > a bit volatile,
> > plug in a different mouse or other user and you may find the COM port has
> > been assigned to it.
> > I have never been able to confidently cope with this problem, I just keep
> > hacking the
> > system and sooner or later I get the COM port right with the right
> settings
> > and all is well.
> > There seem to be up to 3 layers to get right.
> > This may be because I use USB to serial converters or just be inherent to
> > the later Windows OS.
> > cheers, Neville Michie
>
>
> If you drill down under the Advanced button in the Serial Port Control
> panel
> area you can reset the Windows COM port for a single port.
> If you know the port is not in use, ignore the message that tells you that
> it is in use, when you change the port number.
>
> You can also search the Windows registry for the "COM Port
> Arbitrator". It is a 256 binary bit map of the assigned, and the
> next to be assigned, COM port.  That is where you reset the ever
> incrementing COM port number.
>
>
> If you are using a USB converter and want it to stay put, do the
> following.
>
> This should work for non-FTDI devices, that have serial numbers, just match
> the VID/PID.
>
> From FTDI Support:
> ===
> Hello,
>
> What you will need to do is uninstall the driver for the FTDI device. Now
> you will need to create a binary value in the registry by doing the
> following:
>
> Go to START and select RUN
>
> Type regedit in the filed and select ok to get into the registry
>
> Add a REG_BINARY value called IgnoreHWSerNum to the registry and setting it
> to 01.
>
> This value is held in the registry key located at:
> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\UsbFlags\IgnoreHWSerNum
> (Device VID, PID and interface}
>
> For a default FTDI device ID (VID 0x0403, PID 0x6001), add the following
> registry REG_BINARY value set to 01:
>
>
> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\UsbFlags\IgnoreHWSerNum0
> 4036001
>
> Now install the driver again. After this the com port should not increment.
>
> Regards
>
> James Leary
> Support Engineer
> FTDI Ltd
> ===
>
> If those don't help I can tell you the other darker places of the registry
> to examine and poke at.  I had to make one of my programs "Idiot Proof".
> Customers kept calling me up and asking me "What COM port do I have?".  I
> always wanted to respond "How #$)*#)$ should I know?  It is your computer."
> [It happened a lot, this group of customers were not Computer People.].
> Instead I wrote my programs to always find the correct COM port for the
> customer. I need to turn that into a DLL so other people can use it.
>
> "Programming is a race between making programs Idiot Proof, so that any
> Idiot can use it, and the Universe building bigger and better idiots.  The
> Universe is winning."
>
> --
> http://blog.softwaresafety.net/
> http://www.designer-iii.com/
> http://www.wearablesmartsensors.com/
> ___
> time-nuts mailing list -- time-nuts@febo.com
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>
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Re: [time-nuts] Did my Tbolt die ?

2010-07-17 Thread Bob Paddock
On Sat, Jul 17, 2010 at 5:17 AM, Neville Michie  wrote:

> I have had problems with TBolts on PCs. The COM port assignments seem to be
> a bit volatile,
> plug in a different mouse or other user and you may find the COM port has
> been assigned to it.
> I have never been able to confidently cope with this problem, I just keep
> hacking the
> system and sooner or later I get the COM port right with the right settings
> and all is well.
> There seem to be up to 3 layers to get right.
> This may be because I use USB to serial converters or just be inherent to
> the later Windows OS.
> cheers, Neville Michie


If you drill down under the Advanced button in the Serial Port Control panel
area you can reset the Windows COM port for a single port.
If you know the port is not in use, ignore the message that tells you that
it is in use, when you change the port number.

You can also search the Windows registry for the "COM Port
Arbitrator". It is a 256 binary bit map of the assigned, and the
next to be assigned, COM port.  That is where you reset the ever
incrementing COM port number.


If you are using a USB converter and want it to stay put, do the
following.

This should work for non-FTDI devices, that have serial numbers, just match
the VID/PID.

>From FTDI Support:
===
Hello,

What you will need to do is uninstall the driver for the FTDI device. Now
you will need to create a binary value in the registry by doing the
following:

Go to START and select RUN

Type regedit in the filed and select ok to get into the registry

Add a REG_BINARY value called IgnoreHWSerNum to the registry and setting it
to 01.

This value is held in the registry key located at:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\UsbFlags\IgnoreHWSerNum
(Device VID, PID and interface}

For a default FTDI device ID (VID 0x0403, PID 0x6001), add the following
registry REG_BINARY value set to 01:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\UsbFlags\IgnoreHWSerNum0
4036001

Now install the driver again. After this the com port should not increment.

Regards

James Leary
Support Engineer
FTDI Ltd
===

If those don't help I can tell you the other darker places of the registry
to examine and poke at.  I had to make one of my programs "Idiot Proof".
Customers kept calling me up and asking me "What COM port do I have?".  I
always wanted to respond "How #$)*#)$ should I know?  It is your computer."
[It happened a lot, this group of customers were not Computer People.].
Instead I wrote my programs to always find the correct COM port for the
customer. I need to turn that into a DLL so other people can use it.

"Programming is a race between making programs Idiot Proof, so that any
Idiot can use it, and the Universe building bigger and better idiots.  The
Universe is winning."

-- 
http://blog.softwaresafety.net/
http://www.designer-iii.com/
http://www.wearablesmartsensors.com/
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Re: [time-nuts] Did my Tbolt die ?

2010-07-17 Thread Stan, W1LE

Hello Adam,   I suspect that:

Upon rebooting, the OS came up and did not recognize the (serial) COM  
port assignment you had used before.


Check the COM port assignments in the control panel, and adjust 
accordingly, to match the actual COM port you are using


Looks like the TB is good, I suspect the PC end.

Stan, W1LE


On 7/17/2010 3:02 AM, Adam Feigin wrote:

After rebooting one of my servers, I noticed that I was no longer
getting information from my Thunderbolt. Low and behold, it really seems
to be no longer supplying TSIP packets on the serial port. The PS is
okay, and the PPS and 10Mhz outputs also are working. Its just the
serial output which seems to be broken. Connected it directly to a PC,
and tried with both Heather and Tboltmon. Heather says No COM1 Serial
Port data seen, and Tboltmon shows data being sent, but nothing being
received. Even tried a factory reset via Tboltmon, to no avail.

Have no idea why it might have stopped working.  Any suggestions ? TIA.



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Re: [time-nuts] Did my Tbolt die ?

2010-07-17 Thread Chris H
How do you find the latency on a USB to Serial converter?

I think a physical port is a little better at not changing than a
'virtal' port :)

On Sat, 2010-07-17 at 19:17 +1000, Neville Michie wrote:
> I have had problems with TBolts on PCs. The COM port assignments seem  
> to be a bit volatile,
> plug in a different mouse or other user and you may find the COM port  
> has been assigned to it.
> I have never been able to confidently cope with this problem, I just  
> keep hacking the
> system and sooner or later I get the COM port right with the right  
> settings and all is well.
> There seem to be up to 3 layers to get right.
> This may be because I use USB to serial converters or just be  
> inherent to the later Windows OS.
> cheers, Neville Michie
> 
> On 17/07/2010, at 5:02 PM, Adam Feigin wrote:
> 
> > After rebooting one of my servers, I noticed that I was no longer
> > getting information from my Thunderbolt. Low and behold, it really  
> > seems
> > to be no longer supplying TSIP packets on the serial port. The PS is
> > okay, and the PPS and 10Mhz outputs also are working. Its just the
> > serial output which seems to be broken. Connected it directly to a PC,
> > and tried with both Heather and Tboltmon. Heather says No COM1 Serial
> > Port data seen, and Tboltmon shows data being sent, but nothing being
> > received. Even tried a factory reset via Tboltmon, to no avail.
> >
> > Have no idea why it might have stopped working.  Any suggestions ?  
> > TIA.
> >
> >
> >
> > ___
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> > and follow the instructions there.
> 
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Re: [time-nuts] Did my Tbolt die ?

2010-07-17 Thread Neville Michie
I have had problems with TBolts on PCs. The COM port assignments seem  
to be a bit volatile,
plug in a different mouse or other user and you may find the COM port  
has been assigned to it.
I have never been able to confidently cope with this problem, I just  
keep hacking the
system and sooner or later I get the COM port right with the right  
settings and all is well.

There seem to be up to 3 layers to get right.
This may be because I use USB to serial converters or just be  
inherent to the later Windows OS.

cheers, Neville Michie

On 17/07/2010, at 5:02 PM, Adam Feigin wrote:


After rebooting one of my servers, I noticed that I was no longer
getting information from my Thunderbolt. Low and behold, it really  
seems

to be no longer supplying TSIP packets on the serial port. The PS is
okay, and the PPS and 10Mhz outputs also are working. Its just the
serial output which seems to be broken. Connected it directly to a PC,
and tried with both Heather and Tboltmon. Heather says No COM1 Serial
Port data seen, and Tboltmon shows data being sent, but nothing being
received. Even tried a factory reset via Tboltmon, to no avail.

Have no idea why it might have stopped working.  Any suggestions ?  
TIA.




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time-nuts

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Re: [time-nuts] Did my Tbolt die ?

2010-07-17 Thread Raj

Same thing happened to me. Lady Heather said no data was being received.

Disconnecting power to the TBolt for a few seconds and reconnecting did the 
trick.



>OK, this is on *any* suggestions...
>
>Have you unhooked it completely, let it sit there for a while and then hook it 
>up again?
>
>Sometimes it works... when it is mildly upset.
>
>Cheers,
>Magnus

-- 
Raj, VU2ZAP
Bangalore, India. 


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Re: [time-nuts] Did my Tbolt die ?

2010-07-17 Thread Magnus Danielson

On 07/17/2010 09:02 AM, Adam Feigin wrote:

After rebooting one of my servers, I noticed that I was no longer
getting information from my Thunderbolt. Low and behold, it really seems
to be no longer supplying TSIP packets on the serial port. The PS is
okay, and the PPS and 10Mhz outputs also are working. Its just the
serial output which seems to be broken. Connected it directly to a PC,
and tried with both Heather and Tboltmon. Heather says No COM1 Serial
Port data seen, and Tboltmon shows data being sent, but nothing being
received. Even tried a factory reset via Tboltmon, to no avail.

Have no idea why it might have stopped working.  Any suggestions ? TIA.


OK, this is on *any* suggestions...

Have you unhooked it completely, let it sit there for a while and then 
hook it up again?


Sometimes it works... when it is mildly upset.

Cheers,
Magnus

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[time-nuts] Did my Tbolt die ?

2010-07-17 Thread Adam Feigin
After rebooting one of my servers, I noticed that I was no longer
getting information from my Thunderbolt. Low and behold, it really seems
to be no longer supplying TSIP packets on the serial port. The PS is
okay, and the PPS and 10Mhz outputs also are working. Its just the
serial output which seems to be broken. Connected it directly to a PC,
and tried with both Heather and Tboltmon. Heather says No COM1 Serial
Port data seen, and Tboltmon shows data being sent, but nothing being
received. Even tried a factory reset via Tboltmon, to no avail.

Have no idea why it might have stopped working.  Any suggestions ? TIA.



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