Re: Redhat Tomcat support

2005-03-14 Thread QM
On Mon, Mar 14, 2005 at 03:57:28PM -0600, Trice, Jim wrote:
:I'm relatively new to Tomcat support. Has any had any experience with
: RedHat support for Tomcat? We're currently running Tomcat 4.1 and would have
: to upgrade to 5.5 to get support from RedHat. Is it worth it?

I've never used RedHat's Tomcat support.  One question to ask yourself,
though, is whether you need support beyond the mailing list and your own
RD.  

True, there's no guarantee the list will solve any and all questions
you send in; but if you follow the list (to keep note of trends, bugs,
and general advice) and are conservative about upgrades (to avoid being
the first to encounter a bug) then maybe you'll do alright on your own.

(Well, it also helps to keep up with the servlet spec and follow best
practices for J2EE development, but that goes for any container ;)

-QM

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Re: Redhat Tomcat support

2005-03-14 Thread QM
On Mon, Mar 14, 2005 at 03:57:28PM -0600, Trice, Jim wrote:
: [snip]
: RedHat support for Tomcat? We're currently running Tomcat 4.1 and would have
: to upgrade to 5.5 to get support from RedHat. Is it worth it?

by the way, in response to your question Is it worth it? -- did you
mean RedHat's Tomcat Support or just upgrading from 4.1 - 5.5?

The upgrade has several benefits, including all of the new servlet spec
2.4/JSP 2.0 features.  That, and sticking with a recent release
increases your chances of list-based support (because you'd be running
the same version as most other list members).

-- 

software  -- http://www.brandxdev.net
tech news -- http://www.RoarNetworX.com


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RE: Redhat Tomcat support

2005-03-14 Thread Phillip Qin
Agree. Whether O/S is Red hat or Debian, I also download tc from apache site
and install it.

-Original Message-
From: QM [mailto:[EMAIL PROTECTED] 
Sent: March 14, 2005 5:05 PM
To: Tomcat Users List
Subject: Re: Redhat Tomcat support


On Mon, Mar 14, 2005 at 03:57:28PM -0600, Trice, Jim wrote:
:I'm relatively new to Tomcat support. Has any had any experience with
: RedHat support for Tomcat? We're currently running Tomcat 4.1 and would
have
: to upgrade to 5.5 to get support from RedHat. Is it worth it?

I've never used RedHat's Tomcat support.  One question to ask yourself,
though, is whether you need support beyond the mailing list and your own
RD.  

True, there's no guarantee the list will solve any and all questions you
send in; but if you follow the list (to keep note of trends, bugs, and
general advice) and are conservative about upgrades (to avoid being the
first to encounter a bug) then maybe you'll do alright on your own.

(Well, it also helps to keep up with the servlet spec and follow best
practices for J2EE development, but that goes for any container ;)

-QM

-- 

software  -- http://www.brandxdev.net
tech news -- http://www.RoarNetworX.com


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!DSPAM:42360a7889998607353539!


RE: Redhat Tomcat support

2005-03-14 Thread Benson Margulies
Personally, I've never gotten anything from Redhat but a bill. Their
support agreement is a masterpiece of extracting the maximum money for
the minimum in actual support. Pretty much anything you might actually
need help with is carefully excluded. 

-Original Message-
From: QM [mailto:[EMAIL PROTECTED] 
Sent: Monday, March 14, 2005 5:07 PM
To: Tomcat Users List
Subject: Re: Redhat Tomcat support

On Mon, Mar 14, 2005 at 03:57:28PM -0600, Trice, Jim wrote:
: [snip]
: RedHat support for Tomcat? We're currently running Tomcat 4.1 and
would have
: to upgrade to 5.5 to get support from RedHat. Is it worth it?

by the way, in response to your question Is it worth it? -- did you
mean RedHat's Tomcat Support or just upgrading from 4.1 - 5.5?

The upgrade has several benefits, including all of the new servlet spec
2.4/JSP 2.0 features.  That, and sticking with a recent release
increases your chances of list-based support (because you'd be running
the same version as most other list members).

-- 

software  -- http://www.brandxdev.net
tech news -- http://www.RoarNetworX.com


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RE: Redhat Tomcat support

2005-03-14 Thread Trice, Jim


All,
Thanks for the feedback. I'm coming from an environment that was more SUN
than anything else and my experience with Redhat support has been very
limited. This helps.
Jim
-Original Message-
From: Benson Margulies [mailto:[EMAIL PROTECTED] 
Sent: Monday, March 14, 2005 5:43 PM
To: Tomcat Users List
Subject: RE: Redhat Tomcat support

Personally, I've never gotten anything from Redhat but a bill. Their
support agreement is a masterpiece of extracting the maximum money for
the minimum in actual support. Pretty much anything you might actually
need help with is carefully excluded. 



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