Re: [tor-bugs] #34027 [Applications/GetTor]: GetTor not responding to emails

[Tor Bug Tracker & Wiki]

#34027: GetTor not responding to emails
-+
 Reporter:  cohosh   |  Owner:  cohosh
 Type:  defect   | Status:  needs_revision
 Priority:  Very High|  Milestone:
Component:  Applications/GetTor  |Version:
 Severity:  Normal   | Resolution:
 Keywords:   |  Actual Points:
Parent ID:   | Points:
 Reviewer:   |Sponsor:
-+

Comment (by cohosh):

 Never mind. I think this is fixed. I got confused because I saw the same
 few requests coming up every cycle. But I think someone has actually
 automated sending requests to GetTor for links for "windows is".

 Not sure if this is spam or intentional. In any case, it's just 3 requests
 every 5 seconds so maybe it's okay for now.

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Re: [tor-bugs] #34027 [Applications/GetTor]: GetTor not responding to emails

[Tor Bug Tracker & Wiki]

#34027: GetTor not responding to emails
-+
 Reporter:  cohosh   |  Owner:  cohosh
 Type:  defect   | Status:  closed
 Priority:  Very High|  Milestone:
Component:  Applications/GetTor  |Version:
 Severity:  Normal   | Resolution:  fixed
 Keywords:   |  Actual Points:
Parent ID:   | Points:
 Reviewer:   |Sponsor:
-+
Changes (by cohosh):

 * status:  needs_revision => closed
 * resolution:   => fixed


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Re: [tor-bugs] #34027 [Applications/GetTor]: GetTor not responding to emails

[Tor Bug Tracker & Wiki]

#34027: GetTor not responding to emails
-+
 Reporter:  cohosh   |  Owner:  cohosh
 Type:  defect   | Status:  needs_revision
 Priority:  Very High|  Milestone:
Component:  Applications/GetTor  |Version:
 Severity:  Normal   | Resolution:
 Keywords:   |  Actual Points:
Parent ID:   | Points:
 Reviewer:   |Sponsor:
-+
Changes (by cohosh):

 * status:  merge_ready => needs_revision


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Re: [tor-bugs] #34027 [Applications/GetTor]: GetTor not responding to emails

[Tor Bug Tracker & Wiki]

#34027: GetTor not responding to emails
-+-
 Reporter:  cohosh   |  Owner:  cohosh
 Type:  defect   | Status:  merge_ready
 Priority:  Very High|  Milestone:
Component:  Applications/GetTor  |Version:
 Severity:  Normal   | Resolution:
 Keywords:   |  Actual Points:
Parent ID:   | Points:
 Reviewer:   |Sponsor:
-+-

Comment (by cohosh):

 Merged and deployed. I've just noticed that it looks like we're still
 stuck. There's some links request that keep repeating without getting
 deleted from the database.

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Re: [tor-bugs] #34027 [Applications/GetTor]: GetTor not responding to emails

[Tor Bug Tracker & Wiki]

#34027: GetTor not responding to emails
-+-
 Reporter:  cohosh   |  Owner:  cohosh
 Type:  defect   | Status:  merge_ready
 Priority:  Very High|  Milestone:
Component:  Applications/GetTor  |Version:
 Severity:  Normal   | Resolution:
 Keywords:   |  Actual Points:
Parent ID:   | Points:
 Reviewer:   |Sponsor:
-+-
Changes (by phw):

 * status:  needs_review => merge_ready


Comment:

 Looks good to me! I only had a nit that I left as comment in the MR.

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Re: [tor-bugs] #34027 [Applications/GetTor]: GetTor not responding to emails

[Tor Bug Tracker & Wiki]

#34027: GetTor not responding to emails
-+--
 Reporter:  cohosh   |  Owner:  cohosh
 Type:  defect   | Status:  needs_review
 Priority:  Very High|  Milestone:
Component:  Applications/GetTor  |Version:
 Severity:  Normal   | Resolution:
 Keywords:   |  Actual Points:
Parent ID:   | Points:
 Reviewer:   |Sponsor:
-+--
Changes (by cohosh):

 * status:  assigned => needs_review


Comment:

 Here's a merge request: https://gitlab.torproject.org/torproject/anti-
 censorship/gettor-project/gettor/-/merge_requests/5

 I already deployed this patch just to get the emails going through again
 and it looks like it's back to working as usual.

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Re: [tor-bugs] #34027 [Applications/GetTor]: GetTor not responding to emails

[Tor Bug Tracker & Wiki]

#34027: GetTor not responding to emails
-+--
 Reporter:  cohosh   |  Owner:  cohosh
 Type:  defect   | Status:  assigned
 Priority:  Very High|  Milestone:
Component:  Applications/GetTor  |Version:
 Severity:  Normal   | Resolution:
 Keywords:   |  Actual Points:
Parent ID:   | Points:
 Reviewer:   |Sponsor:
-+--

Comment (by cohosh):

 Okay it actually looks like there's one bad GetTor request with a
 malformed address that's preventing all other emails from being sent. If
 GetTor encounters a SMTP error, it will log the error and then re-query
 the database for pending requests. If the request wasn't removed, it will
 keep retrying to send to a malformed address.

 We can solve this by removing malformed requests from the database. It
 would be nice to be able to distinguish between a bad request and other
 more general SMTP errors so we don't lose healthy requests from users just
 because something else is wrong with GetTor.

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[tor-bugs] #34027 [Applications/GetTor]: GetTor not responding to emails

[Tor Bug Tracker & Wiki]

#34027: GetTor not responding to emails
-+--
 Reporter:  cohosh   |  Owner:  cohosh
 Type:  defect   | Status:  assigned
 Priority:  Very High|  Milestone:
Component:  Applications/GetTor  |Version:
 Severity:  Normal   |   Keywords:
Actual Points:   |  Parent ID:
   Points:   |   Reviewer:
  Sponsor:   |
-+--
 GetTor isn't responding to emails. I just checked the logs and found the
 following errors:

 {{{
 2020-04-27T18:00:33+ [gettor#debug] Could not send email.
 2020-04-27T18:00:33+ [gettor#info] Error sending email: [Failure
 instance: Traceback (failure with no frames): : 501 No recipients accepted
 czjeff5655@!63.com: 501 5.1.3 Bad recipient address syntax
 >>> MAIL FROM:
 <<< 250 2.1.0 Ok
 >>> RCPT TO:
 <<< 501 5.1.3 Bad recipient address syntax

 ].
 2020-04-27T18:00:33+ [twisted.mail.smtp.ESMTPSenderFactory#info]
 Stopping factory 
 }}}

 Looks like this started at `2020-04-17T16:08:57+`. Perhaps there was a
 twisted update that broke it?

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