Re: [tor-bugs] #34028 [Applications/GetTor]: Monitor GetTor's email autoresponder

[Tor Bug Tracker & Wiki]

#34028: Monitor GetTor's email autoresponder
-+
 Reporter:  phw  |  Owner:  (none)
 Type:  enhancement  | Status:  closed
 Priority:  Medium   |  Milestone:
Component:  Applications/GetTor  |Version:
 Severity:  Normal   | Resolution:  fixed
 Keywords:   |  Actual Points:
Parent ID:   | Points:  1
 Reviewer:   |Sponsor:
-+
Changes (by hiro):

 * status:  needs_information => closed
 * resolution:   => fixed


Comment:

 done.

--
Ticket URL: 
Tor Bug Tracker & Wiki 
The Tor Project: anonymity online
___
tor-bugs mailing list
tor-bugs@lists.torproject.org
https://lists.torproject.org/cgi-bin/mailman/listinfo/tor-bugs

Re: [tor-bugs] #34028 [Applications/GetTor]: Monitor GetTor's email autoresponder

[Tor Bug Tracker & Wiki]

#34028: Monitor GetTor's email autoresponder
-+---
 Reporter:  phw  |  Owner:  (none)
 Type:  enhancement  | Status:  needs_information
 Priority:  Medium   |  Milestone:
Component:  Applications/GetTor  |Version:
 Severity:  Normal   | Resolution:
 Keywords:   |  Actual Points:
Parent ID:   | Points:  1
 Reviewer:   |Sponsor:
-+---

Comment (by phw):

 We now have a mailing list. Can you please configure alerts to be sent to
 anti-censorship-ale...@lists.tp.o?

--
Ticket URL: 
Tor Bug Tracker & Wiki 
The Tor Project: anonymity online
___
tor-bugs mailing list
tor-bugs@lists.torproject.org
https://lists.torproject.org/cgi-bin/mailman/listinfo/tor-bugs

Re: [tor-bugs] #34028 [Applications/GetTor]: Monitor GetTor's email autoresponder

[Tor Bug Tracker & Wiki]

#34028: Monitor GetTor's email autoresponder
-+---
 Reporter:  phw  |  Owner:  (none)
 Type:  enhancement  | Status:  needs_information
 Priority:  Medium   |  Milestone:
Component:  Applications/GetTor  |Version:
 Severity:  Normal   | Resolution:
 Keywords:   |  Actual Points:
Parent ID:   | Points:  1
 Reviewer:   |Sponsor:
-+---

Comment (by phw):

 Replying to [comment:7 anarcat]:
 > > Yes, let's do that!
 >
 > Sorry, could you clarify what you mean by that? list or alias? :) if
 it's a list, you need to create another ticket to get this going with the
 listmasters and loop back around here... which is why i'm asking.
 [[br]]
 I meant a list. I created #34034 for that.

--
Ticket URL: 
Tor Bug Tracker & Wiki 
The Tor Project: anonymity online
___
tor-bugs mailing list
tor-bugs@lists.torproject.org
https://lists.torproject.org/cgi-bin/mailman/listinfo/tor-bugs

Re: [tor-bugs] #34028 [Applications/GetTor]: Monitor GetTor's email autoresponder

[Tor Bug Tracker & Wiki]

#34028: Monitor GetTor's email autoresponder
-+---
 Reporter:  phw  |  Owner:  (none)
 Type:  enhancement  | Status:  needs_information
 Priority:  Medium   |  Milestone:
Component:  Applications/GetTor  |Version:
 Severity:  Normal   | Resolution:
 Keywords:   |  Actual Points:
Parent ID:   | Points:  1
 Reviewer:   |Sponsor:
-+---

Comment (by anarcat):

 > Yes, let's do that!

 Sorry, could you clarify what you mean by that? list or alias? :) if it's
 a list, you need to create another ticket to get this going with the
 listmasters and loop back around here... which is why i'm asking.

--
Ticket URL: 
Tor Bug Tracker & Wiki 
The Tor Project: anonymity online
___
tor-bugs mailing list
tor-bugs@lists.torproject.org
https://lists.torproject.org/cgi-bin/mailman/listinfo/tor-bugs

Re: [tor-bugs] #34028 [Applications/GetTor]: Monitor GetTor's email autoresponder

[Tor Bug Tracker & Wiki]

#34028: Monitor GetTor's email autoresponder
-+---
 Reporter:  phw  |  Owner:  (none)
 Type:  enhancement  | Status:  needs_information
 Priority:  Medium   |  Milestone:
Component:  Applications/GetTor  |Version:
 Severity:  Normal   | Resolution:
 Keywords:   |  Actual Points:
Parent ID:   | Points:  1
 Reviewer:   |Sponsor:
-+---

Comment (by phw):

 Replying to [comment:5 anarcat]:
 > > There isn't but it may be a good opportunity to create one, if that's
 something that you can do easily. How about ​anti-censorship-service-
 alerts@tp.o?
 > the other contact we have like this right now is metrics-
 ale...@lists.torproject.org (notice the `lists.tpo` part), maybe we could
 do that just to have some coherence there? or is there already a mailing
 list we can use for this?
 [[br]]
 Yes, let's do that! We don't have an existing mailing list that would make
 for a good candidate. The closest is anti-censorship-team at lists dot tpo
 but I don't want to spam it with service alerts.

--
Ticket URL: 
Tor Bug Tracker & Wiki 
The Tor Project: anonymity online
___
tor-bugs mailing list
tor-bugs@lists.torproject.org
https://lists.torproject.org/cgi-bin/mailman/listinfo/tor-bugs

Re: [tor-bugs] #34028 [Applications/GetTor]: Monitor GetTor's email autoresponder

[Tor Bug Tracker & Wiki]

#34028: Monitor GetTor's email autoresponder
-+---
 Reporter:  phw  |  Owner:  (none)
 Type:  enhancement  | Status:  needs_information
 Priority:  Medium   |  Milestone:
Component:  Applications/GetTor  |Version:
 Severity:  Normal   | Resolution:
 Keywords:   |  Actual Points:
Parent ID:   | Points:  1
 Reviewer:   |Sponsor:
-+---

Comment (by anarcat):

 > There isn't but it may be a good opportunity to create one, if that's
 something that you can do easily. How about ​anti-censorship-service-
 alerts@tp.o?

 the other contact we have like this right now is metrics-
 ale...@lists.torproject.org (notice the `lists.tpo` part), maybe we could
 do that just to have some coherence there? or is there already a mailing
 list we can use for this?

--
Ticket URL: 
Tor Bug Tracker & Wiki 
The Tor Project: anonymity online
___
tor-bugs mailing list
tor-bugs@lists.torproject.org
https://lists.torproject.org/cgi-bin/mailman/listinfo/tor-bugs

Re: [tor-bugs] #34028 [Applications/GetTor]: Monitor GetTor's email autoresponder

[Tor Bug Tracker & Wiki]

#34028: Monitor GetTor's email autoresponder
-+---
 Reporter:  phw  |  Owner:  (none)
 Type:  enhancement  | Status:  needs_information
 Priority:  Medium   |  Milestone:
Component:  Applications/GetTor  |Version:
 Severity:  Normal   | Resolution:
 Keywords:   |  Actual Points:
Parent ID:   | Points:  1
 Reviewer:   |Sponsor:
-+---

Comment (by phw):

 Replying to [comment:3 anarcat]:
 > > Can Cecylia and I please get an email notification when the service
 goes offline?
 >
 > is there an alias that already exists which I should use instead? i
 don't think i have cecylia as a contact in nagios yet.
 [[br]]
 There isn't but it may be a good opportunity to create one, if that's
 something that you can do easily.  How about anti-censorship-service-
 alerts@tp.o?

--
Ticket URL: 
Tor Bug Tracker & Wiki 
The Tor Project: anonymity online
___
tor-bugs mailing list
tor-bugs@lists.torproject.org
https://lists.torproject.org/cgi-bin/mailman/listinfo/tor-bugs

Re: [tor-bugs] #34028 [Applications/GetTor]: Monitor GetTor's email autoresponder

[Tor Bug Tracker & Wiki]

#34028: Monitor GetTor's email autoresponder
-+---
 Reporter:  phw  |  Owner:  (none)
 Type:  enhancement  | Status:  needs_information
 Priority:  Medium   |  Milestone:
Component:  Applications/GetTor  |Version:
 Severity:  Normal   | Resolution:
 Keywords:   |  Actual Points:
Parent ID:   | Points:  1
 Reviewer:   |Sponsor:
-+---

Comment (by anarcat):

 > Can Cecylia and I please get an email notification when the service goes
 offline?

 is there an alias that already exists which I should use instead? i don't
 think i have cecylia as a contact in nagios yet.

--
Ticket URL: 
Tor Bug Tracker & Wiki 
The Tor Project: anonymity online
___
tor-bugs mailing list
tor-bugs@lists.torproject.org
https://lists.torproject.org/cgi-bin/mailman/listinfo/tor-bugs

Re: [tor-bugs] #34028 [Applications/GetTor]: Monitor GetTor's email autoresponder

[Tor Bug Tracker & Wiki]

#34028: Monitor GetTor's email autoresponder
-+---
 Reporter:  phw  |  Owner:  (none)
 Type:  enhancement  | Status:  needs_information
 Priority:  Medium   |  Milestone:
Component:  Applications/GetTor  |Version:
 Severity:  Normal   | Resolution:
 Keywords:   |  Actual Points:
Parent ID:   | Points:  1
 Reviewer:   |Sponsor:
-+---

Comment (by phw):

 Replying to [comment:1 anarcat]:
 > maybe i'm confused, but isn't this what we already have?
 [[br]]
 Oh, apparently.
 [[br]]
 > i did notice the service was down this weekend, but figured it was
 someone else's problem, to be honest. :)
 [[br]]
 Yes, it's the problem of the service operators. Can Cecylia and I please
 get an email notification when the service goes offline?

--
Ticket URL: 
Tor Bug Tracker & Wiki 
The Tor Project: anonymity online
___
tor-bugs mailing list
tor-bugs@lists.torproject.org
https://lists.torproject.org/cgi-bin/mailman/listinfo/tor-bugs

Re: [tor-bugs] #34028 [Applications/GetTor]: Monitor GetTor's email autoresponder

[Tor Bug Tracker & Wiki]

#34028: Monitor GetTor's email autoresponder
-+---
 Reporter:  phw  |  Owner:  (none)
 Type:  enhancement  | Status:  needs_information
 Priority:  Medium   |  Milestone:
Component:  Applications/GetTor  |Version:
 Severity:  Normal   | Resolution:
 Keywords:   |  Actual Points:
Parent ID:   | Points:  1
 Reviewer:   |Sponsor:
-+---
Changes (by anarcat):

 * status:  new => needs_information


Comment:

 maybe i'm confused, but isn't this what we already have?

 i did notice the service was down this weekend, but figured it was someone
 else's problem, to be honest. :)

 the check is here:

 https://nagios.torproject.org/cgi-
 
bin/icinga/extinfo.cgi?type=2=gettor-01=application+service+-+gettor+status

 it runs this command on the nagios server:

 {{{
 tor_check_nrpe!tor_application_service
 }}}

 That connects to gettor-01 (over "NRPE") and runs
 `tor_application_service`, which is opaque to me, but i think it's
 something hiro wrote to do exactly what you are proposing here.

 is it possible this was done on gettor and not on bridgedb?

 for what it's worth, here are the alerts i have in my backlog:

 {{{
 2020-04-22 03:51:14  tor-nagios: [gettor-01] application service -
 gettor status is WARNING: 1: No emails from gettor found
 2020-04-27 15:17:59  tor-nagios: [gettor-01] application service -
 gettor status is OK: 0: GetTor is good and sending emails with working
 links
 }}}

 maybe we should change the notified parties to make sure this falls on the
 right lap? :)

--
Ticket URL: 
Tor Bug Tracker & Wiki 
The Tor Project: anonymity online
___
tor-bugs mailing list
tor-bugs@lists.torproject.org
https://lists.torproject.org/cgi-bin/mailman/listinfo/tor-bugs

[tor-bugs] #34028 [Applications/GetTor]: Monitor GetTor's email autoresponder

[Tor Bug Tracker & Wiki]

#34028: Monitor GetTor's email autoresponder
-+
 Reporter:  phw  |  Owner:  (none)
 Type:  enhancement  | Status:  new
 Priority:  Medium   |  Milestone:
Component:  Applications/GetTor  |Version:
 Severity:  Normal   |   Keywords:
Actual Points:   |  Parent ID:
   Points:  1|   Reviewer:
  Sponsor:   |
-+
 The GetTor process occasionally dies without anyone noticing. See #34027
 for the latest incident. We should set up a script that periodically
 emails the autoresponder and raises an alert if it doesn't get a response.

 We already created
 [https://github.com/NullHypothesis/bridgedb/blob/enhancement/12802/scripts
 /nagios-email-check such a script] for BridgeDB as part of #12802. Here's
 how it works:
 0. We created a new Gmail address that's used by this script to email the
 autoresponder.
 1. Polyanthum (the host BridgeDB runs on) runs the script in a cron job
 every three hours.
 2. The script sends an email to brid...@torproject.org and, after waiting
 for a minute, checks for a response.
 3. Depending on if there's a response, the script writes a status code to
 disk, which is read by Nagios.
 4. Nagios should then alert us if the script's output says that BridgeDB's
 autoresponder is offline.

 It shouldn't be too hard to adapt BridgeDB's monitoring script for GetTor.
 In fact, to avoid code duplication, we should move this script into a
 separate repository and parameterise it, so it can work for both GetTor
 and BridgeDB.

--
Ticket URL: 
Tor Bug Tracker & Wiki 
The Tor Project: anonymity online
___
tor-bugs mailing list
tor-bugs@lists.torproject.org
https://lists.torproject.org/cgi-bin/mailman/listinfo/tor-bugs