[Touch-packages] [Bug 1620013] Re: GPU Hang [i915 / drm] crashes whole session; triggered by LibreOffice dialog boxes (regression)
There are some files in /var/crash, but the date is older than when I last time reproduced the bug so I guess they are not releated (easily reproduced, but I have been avoiding to do it intentionally as I need to use this computer for work). -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1620013 Title: GPU Hang [i915 / drm] crashes whole session; triggered by LibreOffice dialog boxes (regression) Status in xorg package in Ubuntu: Incomplete Bug description: Additional infomration for Bug #1575301 GPU Hang [i915 / drm] crashes whole session; triggered by LibreOffice dialog boxes (regression) ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16 Uname: Linux 4.4.0-36-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None CurrentDesktop: GNOME Date: Sun Sep 4 09:36:02 2016 DistUpgraded: 2016-05-02 14:55:55,953 DEBUG icon theme changed, re-reading DistroCodename: xenial DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 0b) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company Haswell-ULT Integrated Graphics Controller [103c:198f] InstallationDate: Installed on 2014-04-04 (883 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) MachineType: Hewlett-Packard HP EliteBook 840 G1 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-36-generic root=UUID=42037813-9646-413b-a131-acf48fd5a180 ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to xenial on 2016-05-02 (124 days ago) dmi.bios.date: 05/23/2016 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: L71 Ver. 01.37 dmi.board.name: 198F dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 15.59 dmi.chassis.asset.tag: CNU410D9JQ dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvrL71Ver.01.37:bd05/23/2016:svnHewlett-Packard:pnHPEliteBook840G1:pvrA3009DD10C03:rvnHewlett-Packard:rn198F:rvrKBCVersion15.59:cvnHewlett-Packard:ct10:cvr: dmi.product.name: HP EliteBook 840 G1 dmi.product.version: A3009DD10C03 dmi.sys.vendor: Hewlett-Packard version.compiz: compiz 1:0.9.12.2+16.04.20160714-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.67-1ubuntu0.16.04.2 version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2.1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2.1 version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2.3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Mon May 2 14:01:21 2016 xserver.configfile: default xserver.errors: Failed to load module "intel" (module does not exist, 0) Failed to load module "intel" (module does not exist, 0) xserver.logfile: /var/log/Xorg.0.log xserver.version: 2:1.17.2-1ubuntu9.1 xserver.video_driver: modeset To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1620013/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1620013] [NEW] GPU Hang [i915 / drm] crashes whole session; triggered by LibreOffice dialog boxes (regression)
Public bug reported: Additional infomration for Bug #1575301 GPU Hang [i915 / drm] crashes whole session; triggered by LibreOffice dialog boxes (regression) ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16 Uname: Linux 4.4.0-36-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None CurrentDesktop: GNOME Date: Sun Sep 4 09:36:02 2016 DistUpgraded: 2016-05-02 14:55:55,953 DEBUG icon theme changed, re-reading DistroCodename: xenial DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 0b) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company Haswell-ULT Integrated Graphics Controller [103c:198f] InstallationDate: Installed on 2014-04-04 (883 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) MachineType: Hewlett-Packard HP EliteBook 840 G1 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-36-generic root=UUID=42037813-9646-413b-a131-acf48fd5a180 ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to xenial on 2016-05-02 (124 days ago) dmi.bios.date: 05/23/2016 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: L71 Ver. 01.37 dmi.board.name: 198F dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 15.59 dmi.chassis.asset.tag: CNU410D9JQ dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvrL71Ver.01.37:bd05/23/2016:svnHewlett-Packard:pnHPEliteBook840G1:pvrA3009DD10C03:rvnHewlett-Packard:rn198F:rvrKBCVersion15.59:cvnHewlett-Packard:ct10:cvr: dmi.product.name: HP EliteBook 840 G1 dmi.product.version: A3009DD10C03 dmi.sys.vendor: Hewlett-Packard version.compiz: compiz 1:0.9.12.2+16.04.20160714-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.67-1ubuntu0.16.04.2 version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2.1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2.1 version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2.3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Mon May 2 14:01:21 2016 xserver.configfile: default xserver.errors: Failed to load module "intel" (module does not exist, 0) Failed to load module "intel" (module does not exist, 0) xserver.logfile: /var/log/Xorg.0.log xserver.version: 2:1.17.2-1ubuntu9.1 xserver.video_driver: modeset ** Affects: xorg (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug ubuntu xenial -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1620013 Title: GPU Hang [i915 / drm] crashes whole session; triggered by LibreOffice dialog boxes (regression) Status in xorg package in Ubuntu: New Bug description: Additional infomration for Bug #1575301 GPU Hang [i915 / drm] crashes whole session; triggered by LibreOffice dialog boxes (regression) ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16 Uname: Linux 4.4.0-36-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None CurrentDesktop: GNOME Date: Sun Sep 4 09:36:02 2016 DistUpgraded: 2016-05-02 14:55:55,953 DEBUG icon theme changed, re-reading DistroCodename: xenial DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 0b) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company Haswell-ULT Integrated Graphics Controller [103c:198f] InstallationDate: Installed on 2014-04-04 (883 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) MachineType: Hewlett-Packard HP EliteBook 840 G1 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-36-generic root=UUID=42037813-9646-413b-a131-acf48fd5a180 ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to xenial on 2016-05-02 (124 days ago) dmi.bios.date: 05/23/2016 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: L71 Ver. 01.37 dmi.board.name: 198F dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 15.59 dmi.chassis.asset.tag: CNU410D9JQ dmi
[Touch-packages] [Bug 1575301] Re: GPU Hang [i915 / drm] crashes whole session; triggered by LibreOffice dialog boxes (regression)
Christopher: I tried to follow your instructions, but could not figure how to attach the information here. Now the additional information is in https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1620013 Or was this what you wanted? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1575301 Title: GPU Hang [i915 / drm] crashes whole session; triggered by LibreOffice dialog boxes (regression) Status in xorg package in Ubuntu: Incomplete Bug description: This behavior began sometime in April 2016 (while using Ubuntu 16.04 Beta 2, Unity) and has continued to the present. Dialog boxes in LibreOffice (including the automated recovery dialog on LO start) started displaying garbled text and garbled or missing button icons. Interacting with them -- or often even their appearance at all -- causes a rapid crash of the whole graphical session and a free trip back to the login screen. Syslog shows a GPU hang (stuck on render ring). This is an Intel Core i7-4510U with Haswell-ULT Integrated Graphics Controller (HP Envy x360 convertible laptop). Before the upgrade from 15.10 to 16.04, I had the xorg-edgers repository enabled and then had used the installation tool from 01.org to install the Intel graphics stack. As part of troubleshooting this, I have removed/purged the 01.org sources/packages/modules as best I could (16.04 not supported) and also disabled the edgers repository. This has not affected the bug. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6 Uname: Linux 4.4.0-21-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Tue Apr 26 14:04:07 2016 DistUpgraded: 2016-03-26 18:47:13,658 DEBUG enabling apt cron job DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: fwts-efi-runtime-dkms, 16.03.00, 4.4.0-16-generic, x86_64: installed fwts-efi-runtime-dkms, 16.03.00, 4.4.0-18-generic, x86_64: installed fwts-efi-runtime-dkms, 16.03.00, 4.4.0-21-generic, x86_64: installed vboxhost, 5.0.18, 4.4.0-18-generic, x86_64: installed vboxhost, 5.0.18, 4.4.0-21-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 0b) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company Haswell-ULT Integrated Graphics Controller [103c:22d6] InstallationDate: Installed on 2014-08-10 (625 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) MachineType: Hewlett-Packard HP ENVY 15 x360 PC PlymouthDebug: Error: [Errno 13] Permission denied: '/var/log/plymouth-debug.log' ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-21-generic.efi.signed root=UUID=5ad8035a-f2a4-4334-84d8-e2a8a7396bf8 ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to xenial on 2016-03-26 (30 days ago) dmi.bios.date: 01/19/2015 dmi.bios.vendor: Insyde dmi.bios.version: F.26 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 22D6 dmi.board.vendor: Hewlett-Packard dmi.board.version: 89.23 dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.26:bd01/19/2015:svnHewlett-Packard:pnHPENVY15x360PC:pvr0974100022405F0420180:rvnHewlett-Packard:rn22D6:rvr89.23:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.name: HP ENVY 15 x360 PC dmi.product.version: 0974100022405F0420180 dmi.sys.vendor: Hewlett-Packard version.compiz: compiz 1:0.9.12.2+16.04.20160415-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.67-1 version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2 version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Tue Apr 26 14:02:01 2016 xserver.configfile: default xserver.errors: Failed to load module "intel" (module does not exist, 0) Failed to load module "intel" (module does not exist, 0) xserver.logfile: /var/log/Xorg.0.log xserver.version: 2:1.18.3-1ubuntu2 xserver.video_driver: modeset To manage notif
[Touch-packages] [Bug 1575301] Re: GPU Hang [i915 / drm] crashes whole session; triggered by LibreOffice dialog boxes (regression)
Installing xserver-xorg-video-intel fixes the crashes, but then the display is not always refreshed properly. This happens most often when changing tabs in Chrome, so that when I change the tab the display is not updated or only partially updated. Thus installing xserver-xorg- video-intel is not a working solution for me. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1575301 Title: GPU Hang [i915 / drm] crashes whole session; triggered by LibreOffice dialog boxes (regression) Status in xorg package in Ubuntu: Incomplete Bug description: This behavior began sometime in April 2016 (while using Ubuntu 16.04 Beta 2, Unity) and has continued to the present. Dialog boxes in LibreOffice (including the automated recovery dialog on LO start) started displaying garbled text and garbled or missing button icons. Interacting with them -- or often even their appearance at all -- causes a rapid crash of the whole graphical session and a free trip back to the login screen. Syslog shows a GPU hang (stuck on render ring). This is an Intel Core i7-4510U with Haswell-ULT Integrated Graphics Controller (HP Envy x360 convertible laptop). Before the upgrade from 15.10 to 16.04, I had the xorg-edgers repository enabled and then had used the installation tool from 01.org to install the Intel graphics stack. As part of troubleshooting this, I have removed/purged the 01.org sources/packages/modules as best I could (16.04 not supported) and also disabled the edgers repository. This has not affected the bug. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6 Uname: Linux 4.4.0-21-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Tue Apr 26 14:04:07 2016 DistUpgraded: 2016-03-26 18:47:13,658 DEBUG enabling apt cron job DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: fwts-efi-runtime-dkms, 16.03.00, 4.4.0-16-generic, x86_64: installed fwts-efi-runtime-dkms, 16.03.00, 4.4.0-18-generic, x86_64: installed fwts-efi-runtime-dkms, 16.03.00, 4.4.0-21-generic, x86_64: installed vboxhost, 5.0.18, 4.4.0-18-generic, x86_64: installed vboxhost, 5.0.18, 4.4.0-21-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 0b) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company Haswell-ULT Integrated Graphics Controller [103c:22d6] InstallationDate: Installed on 2014-08-10 (625 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) MachineType: Hewlett-Packard HP ENVY 15 x360 PC PlymouthDebug: Error: [Errno 13] Permission denied: '/var/log/plymouth-debug.log' ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-21-generic.efi.signed root=UUID=5ad8035a-f2a4-4334-84d8-e2a8a7396bf8 ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to xenial on 2016-03-26 (30 days ago) dmi.bios.date: 01/19/2015 dmi.bios.vendor: Insyde dmi.bios.version: F.26 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 22D6 dmi.board.vendor: Hewlett-Packard dmi.board.version: 89.23 dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.26:bd01/19/2015:svnHewlett-Packard:pnHPENVY15x360PC:pvr0974100022405F0420180:rvnHewlett-Packard:rn22D6:rvr89.23:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.name: HP ENVY 15 x360 PC dmi.product.version: 0974100022405F0420180 dmi.sys.vendor: Hewlett-Packard version.compiz: compiz 1:0.9.12.2+16.04.20160415-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.67-1 version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2 version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Tue Apr 26 14:02:01 2016 xserver.configfile: default xserver.errors: Failed to load module "intel" (module does not exist, 0) Failed to load module "intel" (module does not exist, 0) xserver.logfile: /var/log/Xorg.0.