[Touch-packages] [Bug 1414706] Re: [20ALCTO1WW, Realtek ALC292, Black Mic, Left][Lenovo ThinkPad X240] external mic has no sound at all

2015-04-13 Thread Alex Wen
Retest on Wolverine-1(CID 201307-14019)  from Taipei, the external mic no 
sounds output.
Retest on Wolverine-2 in BJ site, he external mic works well.

Test Image: sutton-precise-amd64-iso-20130809-1.iso image.

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Title:
  [20ALCTO1WW, Realtek ALC292, Black Mic, Left][Lenovo ThinkPad X240]
  external mic has no sound at all

Status in HWE Next Project:
  Incomplete
Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  During this test, an error dialog was thrown, reading:

  The following mixer control(s) might be incorrectly set: 
  Mic is at 0.0%

  Mic is muted
  Please try to fix that (e g by running 
  alsamixer -D hw:PCH in a terminal) and see if that solves the problem.
  Would you like to continue troubleshooting anyway?

  However, the System Settings... - Sound UI shows the mic as not
  muted. When I tried running the alsamixer command, I saw mic and mic-
  boost were both showing 0; I cranked them up to 100, but it made no
  difference. I also tried re-running this command with the mic/mic-
  boost still set to 100 and it threw the same error.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
  Uname: Linux 3.13.0-45-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  doctorow   2636 F pulseaudio
   /dev/snd/pcmC1D0c:   doctorow   2636 F...m pulseaudio
   /dev/snd/pcmC1D0p:   doctorow   2636 F...m pulseaudio
   /dev/snd/controlC0:  doctorow   2636 F pulseaudio
  CurrentDesktop: Unity
  Date: Mon Jan 26 16:20:49 2015
  InstallationDate: Installed on 2014-09-10 (138 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 
(20140722.2)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed
  Symptom_AlsaRecordingTestStderr: a r e c o r d :   p c m _ r e a d : 2 0 3 1 
:   r e a d   e r r o r :   I n p u t / o u t p u t   e r r o r
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  doctorow   2636 F pulseaudio
   /dev/snd/pcmC1D0c:   doctorow   2636 F...m pulseaudio
   /dev/snd/pcmC1D0p:   doctorow   2636 F...m pulseaudio
   /dev/snd/controlC0:  doctorow   2636 F pulseaudio
  Symptom_Jack: Black Mic, Left
  Symptom_Type: No sound at all
  Title: [20ALCTO1WW, Realtek ALC292, Black Mic, Left] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/24/2014
  dmi.bios.vendor: LENOVO
  dmi.bios.version: GIET75WW (2.25 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20ALCTO1WW
  dmi.board.vendor: LENOVO
  dmi.board.version: 0B98401 PRO
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvrGIET75WW(2.25):bd06/24/2014:svnLENOVO:pn20ALCTO1WW:pvrThinkPadX240:rvnLENOVO:rn20ALCTO1WW:rvr0B98401PRO:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 20ALCTO1WW
  dmi.product.version: ThinkPad X240
  dmi.sys.vendor: LENOVO
  mtime.conffile..etc.modprobe.d.alsa.base.conf: 2015-01-22T13:36:22.741441

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[Touch-packages] [Bug 1414706] Re: [20ALCTO1WW, Realtek ALC292, Black Mic, Left][Lenovo ThinkPad X240] external mic has no sound at all

2015-03-05 Thread Alex Wen
@David

For BeiJing site, the external mic works on new received Lenovo ThinkPad X240.
Upload the alsa-info log.
The sound with a little buzzing when dumping alsa-info.

more info:
Machine information:
Test image: Stock Ubuntu 14.04
BIOS Version: GIET60WW (2.10 )

Audio cards:
00:03.0 Audio device [0403]: Intel Corporation Device [8086:0a0c] (rev 09)
00:1b.0 Audio device [0403]: Intel Corporation Device [8086:9c20] (rev 04)
Codec: Realtek ALC292

Headset: philips shm7110

#uname -a
Linux u-ThinkPad-X240 3.13.0-46-generic #77-Ubuntu SMP Mon Mar 2 18:23:39 UTC 
2015 x86_64 x86_64 x86_64 GNU/Linux

#dpkg -l |grep -oem
ii  oem-audio-hda-daily-dkms  
0.201503011031~ubuntu14.04.1all  HDA driver in 
DKMS format.

#cat /sys/module/snd_hda_codec/parameters/dump_coef
1

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https://bugs.launchpad.net/bugs/1414706

Title:
  [20ALCTO1WW, Realtek ALC292, Black Mic, Left][Lenovo ThinkPad X240]
  external mic has no sound at all

Status in HWE Next Project:
  Confirmed
Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  During this test, an error dialog was thrown, reading:

  The following mixer control(s) might be incorrectly set: 
  Mic is at 0.0%

  Mic is muted
  Please try to fix that (e g by running 
  alsamixer -D hw:PCH in a terminal) and see if that solves the problem.
  Would you like to continue troubleshooting anyway?

  However, the System Settings... - Sound UI shows the mic as not
  muted. When I tried running the alsamixer command, I saw mic and mic-
  boost were both showing 0; I cranked them up to 100, but it made no
  difference. I also tried re-running this command with the mic/mic-
  boost still set to 100 and it threw the same error.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
  Uname: Linux 3.13.0-45-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  doctorow   2636 F pulseaudio
   /dev/snd/pcmC1D0c:   doctorow   2636 F...m pulseaudio
   /dev/snd/pcmC1D0p:   doctorow   2636 F...m pulseaudio
   /dev/snd/controlC0:  doctorow   2636 F pulseaudio
  CurrentDesktop: Unity
  Date: Mon Jan 26 16:20:49 2015
  InstallationDate: Installed on 2014-09-10 (138 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 
(20140722.2)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed
  Symptom_AlsaRecordingTestStderr: a r e c o r d :   p c m _ r e a d : 2 0 3 1 
:   r e a d   e r r o r :   I n p u t / o u t p u t   e r r o r
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  doctorow   2636 F pulseaudio
   /dev/snd/pcmC1D0c:   doctorow   2636 F...m pulseaudio
   /dev/snd/pcmC1D0p:   doctorow   2636 F...m pulseaudio
   /dev/snd/controlC0:  doctorow   2636 F pulseaudio
  Symptom_Jack: Black Mic, Left
  Symptom_Type: No sound at all
  Title: [20ALCTO1WW, Realtek ALC292, Black Mic, Left] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/24/2014
  dmi.bios.vendor: LENOVO
  dmi.bios.version: GIET75WW (2.25 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20ALCTO1WW
  dmi.board.vendor: LENOVO
  dmi.board.version: 0B98401 PRO
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvrGIET75WW(2.25):bd06/24/2014:svnLENOVO:pn20ALCTO1WW:pvrThinkPadX240:rvnLENOVO:rn20ALCTO1WW:rvr0B98401PRO:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 20ALCTO1WW
  dmi.product.version: ThinkPad X240
  dmi.sys.vendor: LENOVO
  mtime.conffile..etc.modprobe.d.alsa.base.conf: 2015-01-22T13:36:22.741441

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[Touch-packages] [Bug 1414706] Re: [20ALCTO1WW, Realtek ALC292, Black Mic, Left][Lenovo ThinkPad X240] external mic has no sound at all

2015-03-05 Thread Alex Wen
** Attachment added: alsa-info-for-comment27.txt
   
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1414706/+attachment/4335034/+files/alsa-info-for-comment27.txt

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1414706

Title:
  [20ALCTO1WW, Realtek ALC292, Black Mic, Left][Lenovo ThinkPad X240]
  external mic has no sound at all

Status in HWE Next Project:
  Confirmed
Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  During this test, an error dialog was thrown, reading:

  The following mixer control(s) might be incorrectly set: 
  Mic is at 0.0%

  Mic is muted
  Please try to fix that (e g by running 
  alsamixer -D hw:PCH in a terminal) and see if that solves the problem.
  Would you like to continue troubleshooting anyway?

  However, the System Settings... - Sound UI shows the mic as not
  muted. When I tried running the alsamixer command, I saw mic and mic-
  boost were both showing 0; I cranked them up to 100, but it made no
  difference. I also tried re-running this command with the mic/mic-
  boost still set to 100 and it threw the same error.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
  Uname: Linux 3.13.0-45-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  doctorow   2636 F pulseaudio
   /dev/snd/pcmC1D0c:   doctorow   2636 F...m pulseaudio
   /dev/snd/pcmC1D0p:   doctorow   2636 F...m pulseaudio
   /dev/snd/controlC0:  doctorow   2636 F pulseaudio
  CurrentDesktop: Unity
  Date: Mon Jan 26 16:20:49 2015
  InstallationDate: Installed on 2014-09-10 (138 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 
(20140722.2)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed
  Symptom_AlsaRecordingTestStderr: a r e c o r d :   p c m _ r e a d : 2 0 3 1 
:   r e a d   e r r o r :   I n p u t / o u t p u t   e r r o r
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  doctorow   2636 F pulseaudio
   /dev/snd/pcmC1D0c:   doctorow   2636 F...m pulseaudio
   /dev/snd/pcmC1D0p:   doctorow   2636 F...m pulseaudio
   /dev/snd/controlC0:  doctorow   2636 F pulseaudio
  Symptom_Jack: Black Mic, Left
  Symptom_Type: No sound at all
  Title: [20ALCTO1WW, Realtek ALC292, Black Mic, Left] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/24/2014
  dmi.bios.vendor: LENOVO
  dmi.bios.version: GIET75WW (2.25 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20ALCTO1WW
  dmi.board.vendor: LENOVO
  dmi.board.version: 0B98401 PRO
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvrGIET75WW(2.25):bd06/24/2014:svnLENOVO:pn20ALCTO1WW:pvrThinkPadX240:rvnLENOVO:rn20ALCTO1WW:rvr0B98401PRO:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 20ALCTO1WW
  dmi.product.version: ThinkPad X240
  dmi.sys.vendor: LENOVO
  mtime.conffile..etc.modprobe.d.alsa.base.conf: 2015-01-22T13:36:22.741441

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[Touch-packages] [Bug 1407865] Re: Super+Alt+S did not function at the login screen

2015-01-12 Thread Alex Wen
** Description changed:

  [Impact]
- Lenovo customer require to fix it.
+ Lenovo customer require to fix it. From users experience this function is 
missing. Some accessibility features of the Ubuntu operating system did not 
function. The hotkey to toggle the Orca screen reader on and off (super+alt+S) 
did not function at the Login screen.
+ 
+ [Test Case]
+ 1. Boot into the system.
+ 2. Go the login screen.
+ 3. Press super+alt+s to enable the orca screen reader.
+ 4. Observe the orca screen reader is enable or not. 
+ 
+ Expected result:
+ The screen reader should be enabled.
+ 
+ Actual result:
+ It doesn't work.
  
  [Regression Potential]
  N/A
  
  [Other Info]
  N/A
- 
- Summary:
- Some accessibility features of the Ubuntu operating system did not function. 
The command to toggle the Orca screen reader on and off (super+alt+S) did not 
function at the Login screen.
- 
- Steps to reproduce:
- 1. Boot into the system.
- 2. Press super+alt+s to enable the orca screen reader.
- 
- Expected result:
- The screen reader should be enabled.
- 
- Actual result:
- It doesn't work.

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https://bugs.launchpad.net/bugs/1407865

Title:
   Super+Alt+S did not function at the login screen

Status in OEM Priority Project:
  Incomplete
Status in OEM Priority Project trusty series:
  New
Status in lightdm package in Ubuntu:
  Invalid
Status in unity-greeter package in Ubuntu:
  Fix Released
Status in lightdm source package in Trusty:
  Invalid
Status in unity-greeter source package in Trusty:
  Triaged
Status in lightdm source package in Vivid:
  Invalid
Status in unity-greeter source package in Vivid:
  Fix Released

Bug description:
  [Impact]
  Lenovo customer require to fix it. From users experience this function is 
missing. Some accessibility features of the Ubuntu operating system did not 
function. The hotkey to toggle the Orca screen reader on and off (super+alt+S) 
did not function at the Login screen.

  [Test Case]
  1. Boot into the system.
  2. Go the login screen.
  3. Press super+alt+s to enable the orca screen reader.
  4. Observe the orca screen reader is enable or not. 

  Expected result:
  The screen reader should be enabled.

  Actual result:
  It doesn't work.

  [Regression Potential]
  N/A

  [Other Info]
  N/A

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1407865] Re: Super+Alt+S did not function at the login screen

2015-01-09 Thread Alex Wen
** Description changed:

- Summary:Some accessibility features of the Ubuntu operating system did not 
function. The command to toggle the Orca screen reader on and off (super+alt+S) 
did not function at the Login screen.
+ [Impact] 
+ Lenovo customer require to fix it.
+ 
+ [Regression Potential] 
+ N/A
+ 
+ [Other Info]
+ N/A
+ 
+ Summary:
+ Some accessibility features of the Ubuntu operating system did not function. 
The command to toggle the Orca screen reader on and off (super+alt+S) did not 
function at the Login screen.
+ 
  Steps to reproduce:
  1. Boot into the system.
  2. Press super+alt+s to enable the orca screen reader.
+ 
  Expected result:The screen reader should be enabled.
+ 
  Actual result:It doesn't work.

** Description changed:

- [Impact] 
+ [Impact]
  Lenovo customer require to fix it.
  
- [Regression Potential] 
+ [Regression Potential]
  N/A
  
  [Other Info]
  N/A
  
  Summary:
  Some accessibility features of the Ubuntu operating system did not function. 
The command to toggle the Orca screen reader on and off (super+alt+S) did not 
function at the Login screen.
  
  Steps to reproduce:
  1. Boot into the system.
  2. Press super+alt+s to enable the orca screen reader.
  
- Expected result:The screen reader should be enabled.
+ Expected result:
+ The screen reader should be enabled.
  
- Actual result:It doesn't work.
+ Actual result:
+ It doesn't work.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to lightdm in Ubuntu.
https://bugs.launchpad.net/bugs/1407865

Title:
   Super+Alt+S did not function at the login screen

Status in OEM Priority Project:
  Incomplete
Status in OEM Priority Project trusty series:
  New
Status in lightdm package in Ubuntu:
  New
Status in orca package in Ubuntu:
  New

Bug description:
  [Impact]
  Lenovo customer require to fix it.

  [Regression Potential]
  N/A

  [Other Info]
  N/A

  Summary:
  Some accessibility features of the Ubuntu operating system did not function. 
The command to toggle the Orca screen reader on and off (super+alt+S) did not 
function at the Login screen.

  Steps to reproduce:
  1. Boot into the system.
  2. Press super+alt+s to enable the orca screen reader.

  Expected result:
  The screen reader should be enabled.

  Actual result:
  It doesn't work.

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1407865] Re: Super+Alt+S did not function at the login screen

2015-01-08 Thread Alex Wen
Tired on both stock Ubuntu 14.04 and Vidid
Stock Ubuntu 14.04 the hotkey Super+Alt+S did not function.
Vidid Ubuntu the hotkey Super+Alt+S function.

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1407865

Title:
   Super+Alt+S did not function at the login screen

Status in OEM Priority Project:
  Incomplete
Status in OEM Priority Project trusty series:
  New
Status in lightdm package in Ubuntu:
  New
Status in orca package in Ubuntu:
  New

Bug description:
  Summary:Some accessibility features of the Ubuntu operating system did not 
function. The command to toggle the Orca screen reader on and off (super+alt+S) 
did not function at the Login screen.
  Steps to reproduce:
  1. Boot into the system.
  2. Press super+alt+s to enable the orca screen reader.
  Expected result:The screen reader should be enabled.
  Actual result:It doesn't work.

To manage notifications about this bug go to:
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