[Touch-packages] [Bug 1648183] Re: Crackling and popping sound when using headphones

2021-02-22 Thread Dan Habot
I tried to run this script
(https://wiki.archlinux.org/index.php/ASUS_Zenbook_UX430/UX530#Headphones_audio_is_too_low)
and it did nothing. I'm experiencing the same issue with quality
headphones but it's on both channels. I created a detailed bug report
here before I found this thread
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1908634 . Any
advice?

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https://bugs.launchpad.net/bugs/1648183

Title:
  Crackling and popping sound when using headphones

Status in alsa-driver package in Ubuntu:
  Confirmed
Status in alsa-driver package in Arch Linux:
  New
Status in Fedora:
  New

Bug description:
  Laptop is  HP Pavilion - 15-au118tx. The laptop has B and O play and
  the output from speakers are just fine, when using headphones there is
  some kind of crackling and popping sound in both ears but prominently
  in the left ear.

  The issue happens only when the sound is played, if i reduce the PCM
  way low using alsamixer, the effect is minimized but the volume is
  also reduced. Increasing the volume in the panel increases the PCM as
  well.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 4.8.0-30.32-generic 4.8.6
  Uname: Linux 4.8.0-30-generic x86_64
  NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
  ApportVersion: 2.20.3-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  antony 1719 F pulseaudio
  CurrentDesktop: Unity
  Date: Wed Dec  7 23:30:05 2016
  InstallationDate: Installed on 2016-11-20 (17 days ago)
  InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_Jack: Black Headphone Out, Left
  Symptom_Type: Digital clip or distortion, or "overdriven" sound
  Title: [HP Pavilion Notebook, Realtek ALC295, Black Headphone Out, Left] 
Sound is distorted
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/19/2016
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.14
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 8216
  dmi.board.vendor: HP
  dmi.board.version: 83.13
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnInsyde:bvrF.14:bd07/19/2016:svnHP:pnHPPavilionNotebook:pvrType1ProductConfigId:rvnHP:rn8216:rvr83.13:cvnHP:ct10:cvrChassisVersion:
  dmi.product.name: HP Pavilion Notebook
  dmi.product.version: Type1ProductConfigId
  dmi.sys.vendor: HP
  mtime.conffile..etc.modprobe.d.alsa-base.conf: 2016-12-07T23:12:52.939689

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[Touch-packages] [Bug 1908634] Re: [USB-Audio - DAC-X6, playback] Underruns, dropouts or crackling sound

2020-12-18 Thread Dan Habot
** Description changed:

  I was playing back from SoundCloud where I pay for Go and use the "High
  Quality" streaming settings.
  
  I'm also working on a react native app and this issue seems to happen
  after I start the bundle server (react-native start). I can't show you
  the code because I'm selling it.
  
  I connected my headphones through an FX-Audio DAC-X6, a FiiO K3 Type-C
  USB DAC, and my motherboard and I get the exact same crackling, so it's
  defiantly a software issue.
  
  As for the actual sounds, the popping sound like a momentary drop in all
  sound, I don't have an oscilloscope but I suspect the pops would look
  like ~15ish milliseconds of 0 volts right in the middle of the sound
  wave. Also these pops are repetitive, like there's a pattern to them
  starting with a big one and then smaller ones at regular intervals
  leading me to think some number isn't getting processed properly. Now
  that I think about it I might have been experiencing this bug ever since
  Ubuntu 19.10 but haven't noticed it up until I got these high impedance
  headphones and now have to turn up my DAC to twice the gain. It doesn't
  sound like static, but more like a single clap but slowed down.
  
  I have already followed a menagerie of solutions (2 most recent ones):
  
  https://wiki.ubuntu.com/Audio/PositionReporting
  
  https://itectec.com/ubuntu/ubuntu-annoying-click-popping-sound-on-
  ubuntu-20-04/
  
  And none of them have made a difference.
  
  Appended you will find an audio file where I put my headphones on my
  condenser mic and played a 440hz tone in an attempt to record the pops.
  It's alittle quiet, so I'd recommend trying to amplify it. I hoped I
  could use Audacity to visually identify the pops in the actual waveform
  but I wasn't sure what I was looking for.
  
  I really want this fixed because right now I absolutely can't use my
  headphones, I literally feel each and every pop and it hurts. If you
- have any further questions or want to test on my hardware, please call
- me at +1-201-675-9961 or email me at dan.ha...@gmail.com. Thank you.
+ have any further questions or want to test on my hardware, please email
+ me at dan.ha...@gmail.com. Thank you.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.4.0-58.64-generic 5.4.73
  Uname: Linux 5.4.0-58-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.14
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: GNOME
  Date: Thu Dec 17 22:49:22 2020
  InstallationDate: Installed on 2020-12-16 (1 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:DACX6 failed
  Symptom_Card: DAC-X6 - DAC-X6
  Symptom_Type: Underruns, dropouts, or "crackling" sound
  Title: [USB-Audio - DAC-X6, playback] Underruns, dropouts or crackling sound
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/28/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: V17.12
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: 760GM-P34(FX) (MS-7641)
  dmi.board.vendor: MSI
  dmi.board.version: 4.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: MSI
  dmi.chassis.version: 4.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrV17.12:bd11/28/2012:svnMSI:pnMS-7641:pvr4.0:rvnMSI:rn760GM-P34(FX)(MS-7641):rvr4.0:cvnMSI:ct3:cvr4.0:
  dmi.product.family: To Be Filled By O.E.M.
  dmi.product.name: MS-7641
  dmi.product.sku: To Be Filled By O.E.M.
  dmi.product.version: 4.0
  dmi.sys.vendor: MSI
  mtime.conffile..etc.modprobe.d.alsa-base.conf: 2020-12-17T22:21:33.927437

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1908634

Title:
  [USB-Audio - DAC-X6, playback] Underruns, dropouts or crackling sound

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  I was playing back from SoundCloud where I pay for Go and use the
  "High Quality" streaming settings.

  I'm also working on a react native app and this issue seems to happen
  after I start the bundle server (react-native start). I can't show you
  the code because I'm selling it.

  I connected my headphones through an FX-Audio DAC-X6, a FiiO K3 Type-C
  USB DAC, and my motherboard and I get the exact same crackling, so
  it's defiantly a software issue.

  As for the actual sounds, the popping sound like a momentary drop in
  all sound, I don't have an oscilloscope but I suspect the pops would
  look like ~15ish milliseconds of 0 volts right in the middle of the
  sound wave. Also these pops are repetitive, like there's a pattern to
  them starting with a big one and then smaller on

[Touch-packages] [Bug 1908634] [NEW] [USB-Audio - DAC-X6, playback] Underruns, dropouts or crackling sound

2020-12-17 Thread Dan Habot
Public bug reported:

I was playing back from SoundCloud where I pay for Go and use the "High
Quality" streaming settings.

I'm also working on a react native app and this issue seems to happen
after I start the bundle server (react-native start). I can't show you
the code because I'm selling it.

I connected my headphones through an FX-Audio DAC-X6, a FiiO K3 Type-C
USB DAC, and my motherboard and I get the exact same crackling, so it's
defiantly a software issue.

As for the actual sounds, the popping sound like a momentary drop in all
sound, I don't have an oscilloscope but I suspect the pops would look
like ~15ish milliseconds of 0 volts right in the middle of the sound
wave. Also these pops are repetitive, like there's a pattern to them
starting with a big one and then smaller ones at regular intervals
leading me to think some number isn't getting processed properly. Now
that I think about it I might have been experiencing this bug ever since
Ubuntu 19.10 but haven't noticed it up until I got these high impedance
headphones and now have to turn up my DAC to twice the gain. It doesn't
sound like static, but more like a single clap but slowed down.

I have already followed a menagerie of solutions (2 most recent ones):

https://wiki.ubuntu.com/Audio/PositionReporting

https://itectec.com/ubuntu/ubuntu-annoying-click-popping-sound-on-
ubuntu-20-04/

And none of them have made a difference.

Appended you will find an audio file where I put my headphones on my
condenser mic and played a 440hz tone in an attempt to record the pops.
It's alittle quiet, so I'd recommend trying to amplify it. I hoped I
could use Audacity to visually identify the pops in the actual waveform
but I wasn't sure what I was looking for.

I really want this fixed because right now I absolutely can't use my
headphones, I literally feel each and every pop and it hurts. If you
have any further questions or want to test on my hardware, please call
me at +1-201-675-9961 or email me at dan.ha...@gmail.com. Thank you.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.4.0-58.64-generic 5.4.73
Uname: Linux 5.4.0-58-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.14
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: GNOME
Date: Thu Dec 17 22:49:22 2020
InstallationDate: Installed on 2020-12-16 (1 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:DACX6 failed
Symptom_Card: DAC-X6 - DAC-X6
Symptom_Type: Underruns, dropouts, or "crackling" sound
Title: [USB-Audio - DAC-X6, playback] Underruns, dropouts or crackling sound
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/28/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V17.12
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: 760GM-P34(FX) (MS-7641)
dmi.board.vendor: MSI
dmi.board.version: 4.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 4.0
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrV17.12:bd11/28/2012:svnMSI:pnMS-7641:pvr4.0:rvnMSI:rn760GM-P34(FX)(MS-7641):rvr4.0:cvnMSI:ct3:cvr4.0:
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: MS-7641
dmi.product.sku: To Be Filled By O.E.M.
dmi.product.version: 4.0
dmi.sys.vendor: MSI
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2020-12-17T22:21:33.927437

** Affects: alsa-driver (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug focal

** Attachment added: "An attempt at recording the pops"
   
https://bugs.launchpad.net/bugs/1908634/+attachment/5444741/+files/crackle.mp3

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1908634

Title:
  [USB-Audio - DAC-X6, playback] Underruns, dropouts or crackling sound

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  I was playing back from SoundCloud where I pay for Go and use the
  "High Quality" streaming settings.

  I'm also working on a react native app and this issue seems to happen
  after I start the bundle server (react-native start). I can't show you
  the code because I'm selling it.

  I connected my headphones through an FX-Audio DAC-X6, a FiiO K3 Type-C
  USB DAC, and my motherboard and I get the exact same crackling, so
  it's defiantly a software issue.

  As for the actual sounds, the popping sound like a momentary drop in
  all sound, I don't have an oscilloscope but I suspect the pops would
  look like ~15ish milliseconds of 0 volts right in the middle of the
  sound wave. Also these pops are repetitive, like there's a pattern to
  them starting with a big one and then smaller ones at regular
  interva