I no longer have this printer, so I will be unable to test to see if the bug has been fixed with this printer.
I currently have an HP 6700. Checking the ink levels for the printer properties returns, "Marker levels are not reported for this printer." I don't know if this is a CUPS problem or is just simply not a supported feature for this printer. If ink levels are supposed to be available for this and similar HP printers through the desktop printer properties, then a communication error still exists. Otherwise, ink levels are reported directly through the printer's screen interface. This was, of course, not a previously available feature for the prior printer. As the information is available through other means, it is not critical it be available through the printer properties. It would be nice if it could be available though and could signify incomplete communication between the printer and CUPS. I don't have enough information to know if this is an ongoing bug or not. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/519971 Title: HP 5610 Checking ink levels fails Status in cups package in Ubuntu: Incomplete Bug description: Binary package hint: cups system-config-printer 1.1.12 HP Officejet 5610 All-in-One Ubuntu 9.10 Karmic Koala I knew my ink levels were low, but not certain. I launched the printer properties box, navigated to the ink/toner levels window. The window reports that marker levels are not reported for this printer and no status messages. Hitting the refresh button returns a CUPS error message, "CUPS server error: There was an error during the CUPS operation: 'client-error-document-format-not-supported'." I would have expected the ink levels to be reported when hitting the refresh button. But before that, I would have expected the ink levels to already be reported when opening the configuration property window. ProblemType: Bug Architecture: i386 CheckboxSubmission: fd057b0bdea60eb17cdbf0a26f3fba5f CheckboxSystem: 0531969bcfd4f03af7405c98dc94a948 CupsErrorLog: E [10/Feb/2010:09:49:36 -0700] Returning IPP client-error-document-format-not-supported for Print-Job (ipp://localhost/printers/Officejet_5600_series) from localhost Date: Wed Feb 10 10:23:19 2010 DistroRelease: Ubuntu 9.10 Lpstat: device for Officejet_5600_series: hpfax:/usb/Officejet_5600_series?serial=CN5CRDF7M804CY device for Officejet_5600_series_fax: hpfax:/usb/Officejet_5600_series?serial=CN5CRDF7M804CY Lsusb: Bus 003 Device 002: ID 03f0:4f11 Hewlett-Packard OfficeJet 5600 (USBHUB) Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: To Be Filled By O.E.M. MS-7145 Package: cups 1.4.1-5ubuntu2.1 Papersize: letter PpdFiles: Officejet_5600_series: HP Officejet 5600 Series hpijs, 3.9.8 Officejet_5600_series_fax: HP Fax hpijs ProcCmdLine: root=UUID=f86bcd21-a135-45c3-a637-a151c5920915 ro quiet splash ProcEnviron: LANG=en_US.UTF-8 SHELL=/bin/bash ProcVersionSignature: Ubuntu 2.6.31-19.56-generic SourcePackage: cups Uname: Linux 2.6.31-19-generic i686 XsessionErrors: (gnome-settings-daemon:1683): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed (nautilus:1775): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed (polkit-gnome-authentication-agent-1:1780): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed (gnome-panel:1774): Gtk-WARNING **: gtk_widget_size_allocate(): attempt to allocate widget with width -1 and height 27 dmi.bios.date: 06/07/2005 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 080012 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: MS-7145 dmi.board.vendor: MSI dmi.board.version: 200 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr080012:bd06/07/2005:svnToBeFilledByO.E.M.:pnMS-7145:pvr0A:rvnMSI:rnMS-7145:rvr200:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: MS-7145 dmi.product.version: 0A dmi.sys.vendor: To Be Filled By O.E.M. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/519971/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
