[Touch-packages] [Bug 2034656] Re: Update Ubuntu ESM cache only once daily?
pro-client doesn't run apt upgrade in any scenario or configure the
system to do so.
Do we have control over any of the offending machines? I'd still like to
see a `pro collect-logs` from one of them to be sure nothing unexpected
is happening pro-client related.
That the major offending package is azure-specific may be a clue that it
could be something happening only on Azure. We can talk to the cloud
team about it. We would only see the spike on esm.ubuntu.com because
clouds use mirrors for the main archive. Adding cloud-images here which
I think will notify them.
I went ahead and checked default apt configuration on a couple machines and
found the following:
on Azure Bionic Pro:
$ apt-config dump | grep Periodic
APT::Periodic "";
APT::Periodic::Update-Package-Lists "1";
APT::Periodic::Download-Upgradeable-Packages "0";
APT::Periodic::AutocleanInterval "0";
APT::Periodic::Unattended-Upgrade "1";
on GCP Bionic Pro:
$ apt-config dump | grep Periodic
APT::Periodic "";
APT::Periodic::Update-Package-Lists "1";
APT::Periodic::Download-Upgradeable-Packages "0";
APT::Periodic::AutocleanInterval "1";
APT::Periodic::Unattended-Upgrade "1";
So at least in those two places, "Download-Upgradeable-Packages" is
disabled ("0"), which I believe is what corresponds to the apt upgrade
--download-only in apt.daily, but I'm out of my depth here. Just to be
sure though, I'm also adding this bug to apt in case this is a problem
with default configuration there.
** Also affects: apt (Ubuntu)
Importance: Undecided
Status: New
** Also affects: cloud-images
Importance: Undecided
Status: New
** Changed in: ubuntu-advantage-tools (Ubuntu)
Status: Confirmed => Incomplete
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Title:
Update Ubuntu ESM cache only once daily?
Status in cloud-images:
New
Status in apt package in Ubuntu:
New
Status in ubuntu-advantage-tools package in Ubuntu:
Incomplete
Bug description:
Hi,
We're seeing frequent alerts on the Ubuntu ESM archive servers due to
surges in requests. On two systems, I'm seeing this:
| Sep 6 05:47:16 machine-2 systemd[1]: Starting Update the local ESM
caches...
| Sep 6 05:47:17 machine-2 systemd[1]: Finished Update the local ESM caches.
| Sep 6 10:49:35 machine-2 systemd[1]: Starting Update the local ESM
caches...
| Sep 6 10:49:35 machine-2 systemd[1]: Finished Update the local ESM caches.
| Sep 6 17:17:16 machine-2 systemd[1]: Starting Update the local ESM
caches...
| Sep 6 17:17:17 machine-2 systemd[1]: Finished Update the local ESM caches.
| Sep 6 23:47:16 machine-2 systemd[1]: Starting Update the local ESM
caches...
| Sep 6 23:47:17 machine-2 systemd[1]: Finished Update the local ESM caches.
| Sep 7 01:55:02 machine-2 systemd[1]: Starting Update the local ESM
caches...
| Sep 7 01:55:02 machine-2 systemd[1]: Finished Update the local ESM caches.
On another:
| Sep 6 02:41:02 is-bastion-ps5 systemd[1]: Starting Update the local ESM
caches...
| Sep 6 02:41:03 is-bastion-ps5 systemd[1]: Finished Update the local ESM
caches.
| Sep 6 09:02:40 is-bastion-ps5 systemd[1]: Starting Update the local ESM
caches...
| Sep 6 09:02:41 is-bastion-ps5 systemd[1]: Finished Update the local ESM
caches.
| Sep 6 15:32:40 is-bastion-ps5 systemd[1]: Starting Update the local ESM
caches...
| Sep 6 15:32:41 is-bastion-ps5 systemd[1]: Finished Update the local ESM
caches.
| Sep 6 22:02:40 is-bastion-ps5 systemd[1]: Starting Update the local ESM
caches...
| Sep 6 22:02:41 is-bastion-ps5 systemd[1]: Finished Update the local ESM
caches.
| Sep 7 04:32:40 is-bastion-ps5 systemd[1]: Starting Update the local ESM
caches...
| Sep 7 04:32:42 is-bastion-ps5 systemd[1]: Finished Update the local ESM
caches.
This is all from `/usr/lib/systemd/system/esm-cache.service` which
calls `/usr/lib/ubuntu-advantage/esm_cache.py`.
Can we please have this run less frequent? Perhaps only once daily
which aligns with APT and apt-daily-upgrade.service / unattended-
upgrades?
Perhaps check existence of a file and run if not, then age of that
same file and only run if it's older than a day?
I think, from what I can see, this may be triggered from
/lib/systemd/system/ua-timer.timer and /etc/apt/apt.conf.d/20apt-esm-
hook.conf?
See also LP:1554848 which was for APT.
On Trusty and Xenial clients we only seem to update daily, but the
problem is worse as it's a cron.daily job, so all clients fire
simultaneously - could we get this changed to a cron.d job with a
randomised firing time instead?
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[Touch-packages] [Bug 2009808] Re: Doesn't display the correct livepatch service status
This was released in version 27.14 of ubuntu-advantage-tools but I forgot to include the LP number in the changelog so it didn't get automatically closed. Marking Fix Released now for u-a-t ** Changed in: ubuntu-advantage-tools (Ubuntu) Status: In Progress => Fix Released -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to software-properties in Ubuntu. https://bugs.launchpad.net/bugs/2009808 Title: Doesn't display the correct livepatch service status Status in software-properties package in Ubuntu: Triaged Status in ubuntu-advantage-tools package in Ubuntu: Fix Released Bug description: Starting a focal VM which didn't get updated the livepatch icon in the panel shows an orange warning and the popdown display a string saying it hit an error fetching the status $ canonical-livepatch status last check: 58 seconds ago kernel: 5.15.0-56.62~20.04.1-generic server check-in: failed: livepatch check failed: unauthorized patch state: ✗ kernel version not supported The software-properties tab doesn't give any clue about that though, maybe it should? To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/software-properties/+bug/2009808/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 2009808] Re: Doesn't display the correct livepatch service status
Hi Nathan, I suggest that if you see "status" == "warning" then look at the "warning.code" field. That will be a short string unique to the warning situation that won't change. It will be different for different warnings in the future, though currently the only warning is the one presented in my comment above. So I suggest you keep a translatable string for each known "warning.code" and look up that string based on the code field. If you don't have a string for a certain code, then you can fallback to "warning.message" (or "description_override" if it exists) as you see fit. These will always be english but at least will be human readable strings for the situation. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to software-properties in Ubuntu. https://bugs.launchpad.net/bugs/2009808 Title: Doesn't display the correct livepatch service status Status in software-properties package in Ubuntu: Triaged Status in ubuntu-advantage-tools package in Ubuntu: In Progress Bug description: Starting a focal VM which didn't get updated the livepatch icon in the panel shows an orange warning and the popdown display a string saying it hit an error fetching the status $ canonical-livepatch status last check: 58 seconds ago kernel: 5.15.0-56.62~20.04.1-generic server check-in: failed: livepatch check failed: unauthorized patch state: ✗ kernel version not supported The software-properties tab doesn't give any clue about that though, maybe it should? To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/software-properties/+bug/2009808/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 2009808] Re: Doesn't display the correct livepatch service status
In the upcoming version of ubuntu-advantage-tools, this will be shown in pro
status as
SERVICE ENTITLED STATUSDESCRIPTION
livepatchyes warning Current kernel is not supported
The pro status --format json section for livepatch will look like:
{
"available": "yes",
"blocked_by": [],
"description": "Canonical Livepatch service",
"description_override": "Current kernel is not supported",
"entitled": "yes",
"name": "livepatch",
"status": "warning",
"status_details": "",
"warning": {
"code": "livepatch-kernel-not-supported",
"message": "The current kernel (5.15.0-1028-kvm, x86_64) is not
supported by livepatch.\nSupported kernels are listed here:
https://ubuntu.com/security/livepatch/docs/kernels\nEither switch to a
supported kernel or `pro disable livepatch` to dismiss this warning."
}
},
I think this will cover the ubuntu-advantage-tools part of the problem.
I'll mark it In Progress to reflect the status that this is implemented
but not yet committed or released to any Ubuntu release. We expect it to
be released in late March.
I think software-properties looks for "status" == "enabled" to show an "on"
switch for livepatch, so after the above u-a-t status change, it will show
livepatch as "off" (since "status" == "warning").
softare-properties should probably also display a warning message
describing the situation that `pro status` tells it. I'll leave this as
affecting ubuntu-advantage-tools, but also add it back to software-
properties to represent that portion of the work (propagating the
warning from pro status to the GUI).
** Changed in: ubuntu-advantage-tools (Ubuntu)
Status: New => In Progress
** Changed in: ubuntu-advantage-tools (Ubuntu)
Assignee: (unassigned) => Grant Orndorff (orndorffgrant)
** Also affects: software-properties (Ubuntu)
Importance: Undecided
Status: New
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You received this bug notification because you are a member of Ubuntu
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Ubuntu.
https://bugs.launchpad.net/bugs/2009808
Title:
Doesn't display the correct livepatch service status
Status in software-properties package in Ubuntu:
New
Status in ubuntu-advantage-tools package in Ubuntu:
In Progress
Bug description:
Starting a focal VM which didn't get updated the livepatch icon in the
panel shows an orange warning and the popdown display a string saying
it hit an error fetching the status
$ canonical-livepatch status
last check: 58 seconds ago
kernel: 5.15.0-56.62~20.04.1-generic
server check-in: failed: livepatch check failed: unauthorized
patch state: ✗ kernel version not supported
The software-properties tab doesn't give any clue about that though, maybe it
should?
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[Touch-packages] [Bug 1995537] Re: snap 'cannot communicate with server:'
Thank you for reporting this bug!
It seems the behavior you're describing is related to snap and lightdm
and not to ubuntu-advantage-tools. And the traceback in the ubuntu-
advantage.log seems due to a snap error.
So I'm going to assign this to the snap and lightdm packages, and I'll
mark it Invalid for ubuntu-advantage-tools. Feel free to change the
status if you discover it is a bug in the ubuntu-advantage-tools
package.
As an aside: It appears you have jammy-proposed enabled, which generally
isn't recommended for normal use and may be unstable. I can tell because
ubuntu-advantage-tools 27.11.3~22.04.1 is still in -proposed and hasn't
been released to -updates yet.
** Also affects: snap (Ubuntu)
Importance: Undecided
Status: New
** Also affects: lightdm (Ubuntu)
Importance: Undecided
Status: New
** Information type changed from Private to Public
** Changed in: ubuntu-advantage-tools (Ubuntu)
Status: New => Invalid
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https://bugs.launchpad.net/bugs/1995537
Title:
snap 'cannot communicate with server:'
Status in lightdm package in Ubuntu:
New
Status in snap package in Ubuntu:
New
Status in ubuntu-advantage-tools package in Ubuntu:
Invalid
Bug description:
Both snap and lightdm haven't worked on my laptop for a while. Both
work on my desktop without issue. The only difference I can find is
that my laptop has an NVIDIA gpu while my desktop has an AMD GPU. This
could account for the lightdm issues: whenever I try to use lightdm
instead of gdm3, I get stuck in an infinite login loop. But it
shouldn't account for the snap not functioning at all.
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubuntu-advantage-tools 27.11.3~22.04.1
ProcVersionSignature: Ubuntu 5.15.0-53.59-generic 5.15.64
Uname: Linux 5.15.0-53-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu82.2
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: Unity:Unity7:ubuntu
Date: Wed Nov 2 17:51:30 2022
InstallationDate: Installed on 2021-02-23 (617 days ago)
InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Release amd64 (20201022)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: ubuntu-advantage-tools
UpgradeStatus: Upgraded to jammy on 2022-04-24 (192 days ago)
cloud-id.txt-error: Invalid command specified 'cloud-id'.
jobs-status.json: {"update_messaging": {"last_run":
"2022-11-03T00:06:13.370368+00:00", "next_run":
"2022-11-03T06:06:13.370368+00:00"}, "update_status": {"last_run":
"2022-11-02T17:09:56+00:00", "next_run": "2022-11-03T05:09:56+00:00"},
"metering": {"last_run": "2022-11-03T00:06:13.370368+00:00", "next_run":
"2022-11-03T04:06:13.370368+00:00"}}
livepatch-status.txt-error: Invalid command specified
'/snap/bin/canonical-livepatch status'.
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[Touch-packages] [Bug 1849972] Re: apt list --upgradable shows no additional updates
This no longer affects the latest version of ubuntu-advantage-tools so I'm marking Invalid. Please re-open if you think this still applies. ** Changed in: ubuntu-advantage-tools (Ubuntu) Status: Triaged => Invalid -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apt in Ubuntu. https://bugs.launchpad.net/bugs/1849972 Title: apt list --upgradable shows no additional updates Status in apt package in Ubuntu: Invalid Status in ubuntu-advantage-tools package in Ubuntu: Invalid Status in update-notifier package in Ubuntu: Invalid Bug description: Running `apt list --upgradable` does not show any additional packages to install. Should it? root@humble-mynah:/etc/apt/sources.list.d# apt dist-upgrade Reading package lists... Done Building dependency tree Reading state information... Done Calculating upgrade... Done 0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded. 60 additional updates are available with UA Infrastructure ESM. To see these additional updates run: apt list --upgradable See https://ubuntu.com/advantage or run: sudo ua status root@humble-mynah:/etc/apt/sources.list.d# apt list --upgradable Listing... Done root@humble-mynah:/etc/apt/sources.list.d# To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apt/+bug/1849972/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
