Re: [Touch-packages] [Bug 1876555] Re: Apps cannot retrieve internal mic input

2020-05-04 Thread Hedley Finger
Wang:

I've never had to use it since I bought it, so I don't know if it could
work from the start. It is  only because of Covid-19 and having to use Zoom
and Skype for our group activities that the necessity has come up.

I think it is s software problem, not hardware because on Settings > Sound
> Input I can unmute (On) the mic and see the sound bars showing the level.
The Sound Recorder app also records clips and plays them back. I cannot get
the sound input settings to work in Skype and Zoom. on that, although the
level meters work, Skype test calls and Zoom recipients can't hear me.

There are two issues:
1. The Ubuntu Settings > Sound > Input settings do not reflect the actual
state of the sound input, and even if the mic is unmuted (On), this setting
is lost on shut down or sleep regardless of what the mic setting is.
2. Apps cannot access the mic input when it is active.

My attempts to load the snd_cs46xx kernel module and to add the
below options to the end of alsa-base.conf were 'solutions' found on the
internet:
options snd-hda-intel model=dell-vostro-2520
options snd-hda-intel dmic_detect=0

The Cirrus Logic CS4213 codec is used in a number of older Dell models.

Hope this helps,
Hedley


On Sun, 3 May 2020 at 18:35, Hui Wang  wrote:

> Did the internal mic work before?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1876555
>
> Title:
>   Apps cannot retrieve internal mic input
>
> Status in alsa-driver package in Ubuntu:
>   New
>
> Bug description:
>   Could be pulseaudio, alsa-driver, or
>  ~$ /usr/bin/gnome-control-center sound input
>
>   Dell Vostro 2520 dual-boot laptop
>   Intel Corporation 7 Series/C216 Chipset Family High Definition Audio
> Controller (rev 04)
>   2- Cirrus Logic High Definition Audio, model CS4213
>   Ubuntu 18.04.4 LTS
>   Windows 10 Home, v. 1903, bld 18362.778
>   Skype 8.59 (Ubu & Win)
>   Zoom (cloud meetings) 5.0.3x (Ubu), 5.0.1x (Win)
>   pulseaudio 1:11.1-1ubuntu7.5
>   alsa-driver -- package could not be found:
>   ~$ apt-cache policy alsa-driver
>   N: Unable to locate package alsa-driver
>
>   Does this help? /lib/modules/5.3.0-51-generic/kernel/sound/drivers
>
>
>   In Settings > Sound > Input, the On/Off [unmute/mute] setting
> *appearance* is preserved over reboots and awakenings from sleep, but the
> mic input sound is always muted despite the control still being set to On
> (unmute). Clicking mute (Off), then unmute (On) restores mic input, as
> shown by the level meter tracking input sounds.
>
>   However, Skype 8.59x and Zoom 5.0.3x cannot receive sound inputs
>   *despite* their sound level meters (in their respective sound
>   settings) registering changing input levels. The Skype test call does
>   not work. I opened a Zoom meeting with my wife on her Win 10 computer.
>   I could see and hear her, and she could see but not hear me.
>
>   On this dual-boot laptop, Skype 8.59x fails the test call under
>   Windows 10 Home.
>
>   The Sound Recorder app can successfully record mic input and play it
>   back. pavucontrol shows input on its level meter.
>
>   Notes:
>
>   +   ~$ /usr/bin/gnome-control-center sound input
>   (gnome-control-center:17284): sound-cc-panel-WARNING **:
> 16:48:28.795: Couldn't find a stream
>   from the active input
>
>   +   Many days searching the internet and AskUbuntu have not produced a
> solution that works. (For
>   what it is worth, many posters have reported that sound became
> dysfunctional after upgrading
>   to 18.04 or 18.04.4.)
>
>   +   I have added the snd-cs46xx kernel module and firmware to get around
> driver licensing issues
>   following the instructions at https://wiki.debian.org/snd-cs46xx,
> Debian 8.
>
>   +   I have added these lines to /etc/modprobe.d/alsa-base.conf :
>
>   options snd-hda-intel model=dell-vostro-2520
>   options snd-hda-intel dmic_detect=0
>
>   +   In PulseAudio Volume Control I have set the following:
>
>   Input Devices Port: Internal Microphone
>   Output Devices Port: Speakers
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 18.04
>   Package: alsa-base 1.0.25+dfsg-0ubuntu5
>   ProcVersionSignature: Ubuntu 5.3.0-51.44~18.04.2-generic 5.3.18
>   Uname: Linux 5.3.0-51-generic x86_64
>   NonfreeKernelModules: wl
>   ApportVersion: 2.20.9-0ubuntu7.14
>   Architecture: amd64
>   AudioDevicesInUse:
>USERPID ACCESS COMMAND
>/dev/snd/controlC0:  hfinger4047 F pulseaudio
>/dev/snd/pcmC0D0c:   hfinger4047 F...m pulseaudio
>/dev/snd/pcmC0D0p:   hfinger4047 F...m pulseaudio
>   CurrentDesktop: ubuntu:GNOME
>   Date: Sun May  3 16:52:35 2020
>   InstallationDate: Installed on 2020-04-15 (17 days ago)
>   InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64
> (20200203.1)
>   PackageArchitecture: all
>   SourcePackage: alsa-driver
>   Symptom: audio
>   Symptom_AlsaRecordingTest: ALSA recording t

[Touch-packages] [Bug 1876555] Re: Apps cannot retrieve internal mic input

2020-05-03 Thread Hedley Finger
Some additional info for bug report:

$ ls /lib/modules/5.3.0-51-generic/kernel/sound/drivers
mpu401  snd-aloop.ko  snd-mts64.ko  snd-virmidi.ko
opl3snd-dummy.ko  snd-portman2x4.ko vx
pcspsnd-mtpav.ko  snd-serial-u16550.ko


~$ ls /lib/firmware/cs46xx/
ba1  cwc4630  cwcasync  cwcbinhack  cwcdma  cwcsnoop

~$ modinfo snd-cs46xx
filename:   
/lib/modules/5.3.0-51-generic/kernel/sound/pci/cs46xx/snd-cs46xx.ko
license:GPL
description:Cirrus Logic Sound Fusion CS46XX
author: Jaroslav Kysela 
firmware:   cs46xx/cwcdma
firmware:   cs46xx/cwcbinhack
firmware:   cs46xx/cwcsnoop
firmware:   cs46xx/cwcasync
firmware:   cs46xx/cwc4630
srcversion: 11FF4360F4C97088F132FB1
alias:  pci:v1013d6004sv*sd*bc*sc*i*
alias:  pci:v1013d6003sv*sd*bc*sc*i*
alias:  pci:v1013d6001sv*sd*bc*sc*i*
depends:snd-pcm,snd-ac97-codec,snd,snd-rawmidi,gameport
retpoline:  Y
intree: Y
name:   snd_cs46xx
vermagic:   5.3.0-51-generic SMP mod_unload 
signat: PKCS#7
signer: 
sig_key:
sig_hashalgo:   md4
parm:   index:Index value for the CS46xx soundcard. (array of int)
parm:   id:ID string for the CS46xx soundcard. (array of charp)
parm:   enable:Enable CS46xx soundcard. (array of bool)
parm:   external_amp:Force to enable external amplifier. (array of bool)
parm:   thinkpad:Force to enable Thinkpad's CLKRUN control. (array of 
bool)
parm:   mmap_valid:Support OSS mmap. (array of bool)

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1876555

Title:
  Apps cannot retrieve internal mic input

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  Could be pulseaudio, alsa-driver, or
 ~$ /usr/bin/gnome-control-center sound input

  Dell Vostro 2520 dual-boot laptop  
  Intel Corporation 7 Series/C216 Chipset Family High Definition Audio 
Controller (rev 04)  
  2- Cirrus Logic High Definition Audio, model CS4213  
  Ubuntu 18.04.4 LTS  
  Windows 10 Home, v. 1903, bld 18362.778  
  Skype 8.59 (Ubu & Win)  
  Zoom (cloud meetings) 5.0.3x (Ubu), 5.0.1x (Win)
  pulseaudio 1:11.1-1ubuntu7.5 
  alsa-driver -- package could not be found: 
  ~$ apt-cache policy alsa-driver
  N: Unable to locate package alsa-driver
  
  Does this help? /lib/modules/5.3.0-51-generic/kernel/sound/drivers

  
  In Settings > Sound > Input, the On/Off [unmute/mute] setting *appearance* is 
preserved over reboots and awakenings from sleep, but the mic input sound is 
always muted despite the control still being set to On (unmute). Clicking mute 
(Off), then unmute (On) restores mic input, as shown by the level meter 
tracking input sounds.

  However, Skype 8.59x and Zoom 5.0.3x cannot receive sound inputs
  *despite* their sound level meters (in their respective sound
  settings) registering changing input levels. The Skype test call does
  not work. I opened a Zoom meeting with my wife on her Win 10 computer.
  I could see and hear her, and she could see but not hear me.

  On this dual-boot laptop, Skype 8.59x fails the test call under
  Windows 10 Home.

  The Sound Recorder app can successfully record mic input and play it
  back. pavucontrol shows input on its level meter.

  Notes:

  +   ~$ /usr/bin/gnome-control-center sound input
  (gnome-control-center:17284): sound-cc-panel-WARNING **: 16:48:28.795: 
Couldn't find a stream 
  from the active input

  +   Many days searching the internet and AskUbuntu have not produced a 
solution that works. (For 
  what it is worth, many posters have reported that sound became 
dysfunctional after upgrading 
  to 18.04 or 18.04.4.)

  +   I have added the snd-cs46xx kernel module and firmware to get around 
driver licensing issues 
  following the instructions at https://wiki.debian.org/snd-cs46xx, Debian 
8.

  +   I have added these lines to /etc/modprobe.d/alsa-base.conf :

  options snd-hda-intel model=dell-vostro-2520  
  options snd-hda-intel dmic_detect=0 

  +   In PulseAudio Volume Control I have set the following:

  Input Devices Port: Internal Microphone
  Output Devices Port: Speakers

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-51.44~18.04.2-generic 5.3.18
  Uname: Linux 5.3.0-51-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.20.9-0ubuntu7.14
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  hfinger4047 F pulseaudio
   /dev/snd/pcmC0D0c:   hfinger4047 F...m pulseaudio
   /dev/snd/pcmC0D0p:   hfinger4047 F...m pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun May  3 16:52:35 2020
  InstallationDate: Installed on 2020-04-15 (17 days ago)
  Installati

[Touch-packages] [Bug 1658357] [NEW] Can't associate problem with any particular event package apt 1.2.15ubuntu0.2 failed to install/upgrade: subprocess new pre-removal script returned error exit stat

2017-01-21 Thread Hedley Finger
Public bug reported:

Appeared during boot

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: apt 1.2.15ubuntu0.2
ProcVersionSignature: Ubuntu 4.8.0-30.32~16.04.1-lowlatency 4.8.6
Uname: Linux 4.8.0-30-lowlatency i686
ApportVersion: 2.20.1-0ubuntu2.4
Architecture: i386
Date: Sat Jan 21 20:36:18 2017
ErrorMessage: subprocess new pre-removal script returned error exit status 1
InstallationDate: Installed on 2016-11-20 (62 days ago)
InstallationMedia: Ubuntu-Studio 16.04.1 LTS "Xenial Xerus" - Release i386 
(20160719)
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.1
 apt  1.2.15ubuntu0.2
SourcePackage: apt
Title: package apt 1.2.15ubuntu0.2 failed to install/upgrade: subprocess new 
pre-removal script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: apt (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: apport-package i386 need-duplicate-check third-party-packages xenial

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1658357

Title:
  Can't associate problem with any particular event package apt
  1.2.15ubuntu0.2 failed to install/upgrade: subprocess new pre-removal
  script returned error exit status 1

Status in apt package in Ubuntu:
  New

Bug description:
  Appeared during boot

  ProblemType: Package
  DistroRelease: Ubuntu 16.04
  Package: apt 1.2.15ubuntu0.2
  ProcVersionSignature: Ubuntu 4.8.0-30.32~16.04.1-lowlatency 4.8.6
  Uname: Linux 4.8.0-30-lowlatency i686
  ApportVersion: 2.20.1-0ubuntu2.4
  Architecture: i386
  Date: Sat Jan 21 20:36:18 2017
  ErrorMessage: subprocess new pre-removal script returned error exit status 1
  InstallationDate: Installed on 2016-11-20 (62 days ago)
  InstallationMedia: Ubuntu-Studio 16.04.1 LTS "Xenial Xerus" - Release i386 
(20160719)
  RelatedPackageVersions:
   dpkg 1.18.4ubuntu1.1
   apt  1.2.15ubuntu0.2
  SourcePackage: apt
  Title: package apt 1.2.15ubuntu0.2 failed to install/upgrade: subprocess new 
pre-removal script returned error exit status 1
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1356033] Re: package initramfs-tools 0.99ubuntu13.5 failed to install/upgrade: ErrorMessage: subprocess installed post-installation script returned error exit status 1

2014-08-19 Thread Hedley Finger
I was trying to upgrade from 12.04 LTS to 14.04 LTS after being notified
of an upgrade availability by the Upgrade Manager

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to initramfs-tools in Ubuntu.
https://bugs.launchpad.net/bugs/1356033

Title:
  package initramfs-tools 0.99ubuntu13.5 failed to install/upgrade:
  ErrorMessage: subprocess installed post-installation script returned
  error exit status 1

Status in “initramfs-tools” package in Ubuntu:
  Confirmed

Bug description:
  Occurred during do-release-upgrade from 12.04.4 to 14.04.1

  ProblemType: Package
  DistroRelease: Ubuntu 12.04
  Package: initramfs-tools 0.99ubuntu13.5
  ProcVersionSignature: Ubuntu 3.2.0-48.74-generic 3.2.46
  Uname: Linux 3.2.0-48-generic i686
  NonfreeKernelModules: nvidia
  ApportVersion: 2.0.1-0ubuntu17.6
  Architecture: i386
  Date: Tue Aug 12 15:21:16 2014
  ErrorMessage: ErrorMessage: subprocess installed post-installation script 
returned error exit status 1
  MarkForUpload: True
  PackageArchitecture: all
  SourcePackage: initramfs-tools
  Title: package initramfs-tools 0.99ubuntu13.5 failed to install/upgrade: 
ErrorMessage: subprocess installed post-installation script returned error exit 
status 1
  UpgradeStatus: Upgraded to precise on 2014-08-12 (0 days ago)

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