Re: [Touch-packages] [Bug 1797432] Re: [HP Pavilion Laptop 15-cc1xx, Realtek ALC295, Black Headphone Out, Left] No sound at all

2018-10-11 Thread James Miller
Sorry i couldn't figure out how to close the bug. The issue was on my
end.


On 10/11/2018 01:50 PM, Cristian Aravena Romero wrote:
> @EoflaOE
>
> You could try the version [0]'Ubuntu Desktop > 18.04'
> [0] https://www.ubuntu.com/#download
>
> Best regards,
> --
> Cristian Aravena Romero (caravena)
>

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1797432

Title:
  [HP Pavilion Laptop 15-cc1xx, Realtek ALC295, Black Headphone Out,
  Left] No sound at all

Status in alsa-driver package in Ubuntu:
  New
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Headphone jack stopped working. Speakers do work. Nevermind issue was
  on my end not sure how to close bug.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 4.15.0-36.39~16.04.1-generic 4.15.18
  Uname: Linux 4.15.0-36-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.18
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/pcmC0D0c:   james  2649 F...m pulseaudio
   /dev/snd/controlC0:  james  2649 F pulseaudio
  CurrentDesktop: Unity
  Date: Thu Oct 11 13:12:34 2018
  InstallationDate: Installed on 2018-01-05 (279 days ago)
  InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 
(20170215.2)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/pcmC0D0c:   james  2649 F...m pulseaudio
   /dev/snd/controlC0:  james  2649 F pulseaudio
  Symptom_Jack: Black Headphone Out, Left
  Symptom_Type: No sound at all
  Title: [HP Pavilion Laptop 15-cc1xx, Realtek ALC295, Black Headphone Out, 
Left] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/25/2017
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.22
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 83F9
  dmi.board.vendor: HP
  dmi.board.version: 46.40
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnInsyde:bvrF.22:bd08/25/2017:svnHP:pnHPPavilionLaptop15-cc1xx:pvrType1ProductConfigId:rvnHP:rn83F9:rvr46.40:cvnHP:ct10:cvrChassisVersion:
  dmi.product.family: 103C_5335KV HP Pavilion
  dmi.product.name: HP Pavilion Laptop 15-cc1xx
  dmi.product.version: Type1ProductConfigId
  dmi.sys.vendor: HP

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1797432/+subscriptions

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[Touch-packages] [Bug 1797432] Re: [HP Pavilion Laptop 15-cc1xx, Realtek ALC295, Black Headphone Out, Left] No sound at all

2018-10-11 Thread James Miller
Never mind issue was on my end

** Description changed:

- Headphone jack stopped working. Speakers do work.
+ Headphone jack stopped working. Speakers do work. Nevermind issue was on
+ my end not sure how to close bug.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 4.15.0-36.39~16.04.1-generic 4.15.18
  Uname: Linux 4.15.0-36-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.18
  Architecture: amd64
  AudioDevicesInUse:
-  USERPID ACCESS COMMAND
-  /dev/snd/pcmC0D0c:   james  2649 F...m pulseaudio
-  /dev/snd/controlC0:  james  2649 F pulseaudio
+  USERPID ACCESS COMMAND
+  /dev/snd/pcmC0D0c:   james  2649 F...m pulseaudio
+  /dev/snd/controlC0:  james  2649 F pulseaudio
  CurrentDesktop: Unity
  Date: Thu Oct 11 13:12:34 2018
  InstallationDate: Installed on 2018-01-05 (279 days ago)
  InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 
(20170215.2)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
-  USERPID ACCESS COMMAND
-  /dev/snd/pcmC0D0c:   james  2649 F...m pulseaudio
-  /dev/snd/controlC0:  james  2649 F pulseaudio
+  USERPID ACCESS COMMAND
+  /dev/snd/pcmC0D0c:   james  2649 F...m pulseaudio
+  /dev/snd/controlC0:  james  2649 F pulseaudio
  Symptom_Jack: Black Headphone Out, Left
  Symptom_Type: No sound at all
  Title: [HP Pavilion Laptop 15-cc1xx, Realtek ALC295, Black Headphone Out, 
Left] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/25/2017
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.22
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 83F9
  dmi.board.vendor: HP
  dmi.board.version: 46.40
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnInsyde:bvrF.22:bd08/25/2017:svnHP:pnHPPavilionLaptop15-cc1xx:pvrType1ProductConfigId:rvnHP:rn83F9:rvr46.40:cvnHP:ct10:cvrChassisVersion:
  dmi.product.family: 103C_5335KV HP Pavilion
  dmi.product.name: HP Pavilion Laptop 15-cc1xx
  dmi.product.version: Type1ProductConfigId
  dmi.sys.vendor: HP

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1797432

Title:
  [HP Pavilion Laptop 15-cc1xx, Realtek ALC295, Black Headphone Out,
  Left] No sound at all

Status in alsa-driver package in Ubuntu:
  New
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Headphone jack stopped working. Speakers do work. Nevermind issue was
  on my end not sure how to close bug.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 4.15.0-36.39~16.04.1-generic 4.15.18
  Uname: Linux 4.15.0-36-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.18
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/pcmC0D0c:   james  2649 F...m pulseaudio
   /dev/snd/controlC0:  james  2649 F pulseaudio
  CurrentDesktop: Unity
  Date: Thu Oct 11 13:12:34 2018
  InstallationDate: Installed on 2018-01-05 (279 days ago)
  InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 
(20170215.2)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/pcmC0D0c:   james  2649 F...m pulseaudio
   /dev/snd/controlC0:  james  2649 F pulseaudio
  Symptom_Jack: Black Headphone Out, Left
  Symptom_Type: No sound at all
  Title: [HP Pavilion Laptop 15-cc1xx, Realtek ALC295, Black Headphone Out, 
Left] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/25/2017
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.22
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 83F9
  dmi.board.vendor: HP
  dmi.board.version: 46.40
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnInsyde:bvrF.22:bd08/25/2017:svnHP:pnHPPavilionLaptop15-cc1xx:pvrType1ProductConfigId:rvnHP:rn83F9:rvr46.40:cvnHP:ct10:cvrChassisVersion:
  dmi.product.family: 103C_5335KV HP Pavilion
  dmi.product.name: HP Pavilion Laptop 15-cc1xx
  dmi.product.version: Type1ProductConfigId
  dmi.sys.vendor: HP

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1797432/+subscriptions

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More help 

[Touch-packages] [Bug 1797432] [NEW] [HP Pavilion Laptop 15-cc1xx, Realtek ALC295, Black Headphone Out, Left] No sound at all

2018-10-11 Thread James Miller
Public bug reported:

Headphone jack stopped working. Speakers do work. Nevermind issue was on
my end not sure how to close bug.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.15.0-36.39~16.04.1-generic 4.15.18
Uname: Linux 4.15.0-36-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.18
Architecture: amd64
AudioDevicesInUse:
 USERPID ACCESS COMMAND
 /dev/snd/pcmC0D0c:   james  2649 F...m pulseaudio
 /dev/snd/controlC0:  james  2649 F pulseaudio
CurrentDesktop: Unity
Date: Thu Oct 11 13:12:34 2018
InstallationDate: Installed on 2018-01-05 (279 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 
(20170215.2)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
 USERPID ACCESS COMMAND
 /dev/snd/pcmC0D0c:   james  2649 F...m pulseaudio
 /dev/snd/controlC0:  james  2649 F pulseaudio
Symptom_Jack: Black Headphone Out, Left
Symptom_Type: No sound at all
Title: [HP Pavilion Laptop 15-cc1xx, Realtek ALC295, Black Headphone Out, Left] 
No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/25/2017
dmi.bios.vendor: Insyde
dmi.bios.version: F.22
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 83F9
dmi.board.vendor: HP
dmi.board.version: 46.40
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias: 
dmi:bvnInsyde:bvrF.22:bd08/25/2017:svnHP:pnHPPavilionLaptop15-cc1xx:pvrType1ProductConfigId:rvnHP:rn83F9:rvr46.40:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Pavilion
dmi.product.name: HP Pavilion Laptop 15-cc1xx
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP

** Affects: alsa-driver (Ubuntu)
 Importance: Undecided
 Status: New

** Affects: linux (Ubuntu)
 Importance: Undecided
 Status: Incomplete


** Tags: amd64 apport-bug xenial

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1797432

Title:
  [HP Pavilion Laptop 15-cc1xx, Realtek ALC295, Black Headphone Out,
  Left] No sound at all

Status in alsa-driver package in Ubuntu:
  New
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Headphone jack stopped working. Speakers do work. Nevermind issue was
  on my end not sure how to close bug.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 4.15.0-36.39~16.04.1-generic 4.15.18
  Uname: Linux 4.15.0-36-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.18
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/pcmC0D0c:   james  2649 F...m pulseaudio
   /dev/snd/controlC0:  james  2649 F pulseaudio
  CurrentDesktop: Unity
  Date: Thu Oct 11 13:12:34 2018
  InstallationDate: Installed on 2018-01-05 (279 days ago)
  InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 
(20170215.2)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/pcmC0D0c:   james  2649 F...m pulseaudio
   /dev/snd/controlC0:  james  2649 F pulseaudio
  Symptom_Jack: Black Headphone Out, Left
  Symptom_Type: No sound at all
  Title: [HP Pavilion Laptop 15-cc1xx, Realtek ALC295, Black Headphone Out, 
Left] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/25/2017
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.22
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 83F9
  dmi.board.vendor: HP
  dmi.board.version: 46.40
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnInsyde:bvrF.22:bd08/25/2017:svnHP:pnHPPavilionLaptop15-cc1xx:pvrType1ProductConfigId:rvnHP:rn83F9:rvr46.40:cvnHP:ct10:cvrChassisVersion:
  dmi.product.family: 103C_5335KV HP Pavilion
  dmi.product.name: HP Pavilion Laptop 15-cc1xx
  dmi.product.version: Type1ProductConfigId
  dmi.sys.vendor: HP

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1797432/+subscriptions

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Post to : touch-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~touch-packages
More help   : https://help.launchpad.net/ListHelp