[Touch-packages] [Bug 1414778] Re: Click and draw of certain links results in double mouse pointer

2015-05-01 Thread Jens Herrmann
I am still not able to reproduce this. As far as I am concerned this bug
can be closed.

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https://bugs.launchpad.net/bugs/1414778

Title:
  Click and draw of certain links results in double mouse pointer

Status in xorg package in Ubuntu:
  Expired

Bug description:
  1. Open www.efneo.com/en/hub/ with Firefox (35.0)
  2. At the bottom there is a circle with a mouse pictogram and an animated 
arrow. Click on it with your left mouse button, draw it a couple of cm and 
release the button. Now you should have a double mouse pointer with parts of 
the circle and mouse pictogram. Here it looks like this: 
http://img3.fotos-hochladen.net/uploads/doublemousepohna02kloqg.jpg
  3. While both of the visible mouse pointers are somewhat distorted the left 
one is fully functional, also in other applications. (except on one of the 
systems I tested, where the mouse pointer went back no normal when closing 
Firefox)

  I tried to reproduce this on 3 notebooks with Xubuntu and succeded on
  all of them. I also noticed that while I can see the strange mouse
  pointer on the screen I was not able to capture it with
  xfce4-screenshooter. In the captured picture the mouse pointer always
  looks normal.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: firefox 35.0+build3-0ubuntu0.14.10.2
  ProcVersionSignature: Ubuntu 3.16.0-29.39-generic 3.16.7-ckt2
  Uname: Linux 3.16.0-29-generic x86_64
  AddonCompatCheckDisabled: False
  ApportVersion: 2.14.7-0ubuntu8.1
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  jens   2464 F pulseaudio
   /dev/snd/controlC0:  jens   2464 F pulseaudio
  BuildID: 20150112203438
  Channel: Unavailable
  Date: Mon Jan 26 21:05:56 2015
  EcryptfsInUse: Yes
  Extensions: extensions.sqlite corrupt or missing
  ForcedLayersAccel: False
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  IncompatibleExtensions: Unavailable (corrupt or non-existant 
compatibility.ini or extensions.sqlite)
  InstallationDate: Installed on 2014-12-29 (28 days ago)
  InstallationMedia: Xubuntu 14.10 Utopic Unicorn - Release amd64 (20141022.1)
  IpRoute:
   default via 192.168.2.1 dev wlan0  proto static 
   192.168.2.0/24 dev wlan0  proto kernel  scope link  src 192.168.2.108  
metric 9
  Locales: extensions.sqlite corrupt or missing
  MostRecentCrashID: bp-35f0f403-581d-46ab-a144-c6a462150117
  Plugins:
   Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
   Shockwave Flash - [HomeDir]/.mozilla/plugins/libflashplayer.so
  PrefSources:
   prefs.js
   
[Profile]/extensions/{a7c6cf7f-112c-4500-a7ea-39801a327e5f}/defaults/preferences/fireftp.js
   
[Profile]/extensions/https-everywh...@eff.org/defaults/preferences/preferences.js
  Profiles: Profile0 (Default) - LastVersion=35.0/20150112203438 (In use)
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not 
accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RfKill:
   0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
  RunningIncompatibleAddons: False
  SourcePackage: firefox
  SubmittedCrashIDs: bp-35f0f403-581d-46ab-a144-c6a462150117
  Themes: extensions.sqlite corrupt or missing
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/12/2012
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 6FET93WW (3.23 )
  dmi.board.name: 2089A22
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvr6FET93WW(3.23):bd10/12/2012:svnLENOVO:pn2089A22:pvrThinkPadT500:rvnLENOVO:rn2089A22:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 2089A22
  dmi.product.version: ThinkPad T500
  dmi.sys.vendor: LENOVO

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1449567] [NEW] Cannot see login box on a locked screen

2015-04-28 Thread Jens Herrmann
Public bug reported:

1. Lock the screen
2. Try to log in and find the entire screen is white, except for the mouse 
cursor
3. Pressing any keys on the keyboard does not change anything
4. Pressing any mouse button makes the login screen visible the way expected.

This happens since the upgrade to 15.04. Its reproduceable always on my
main notebook but not on a 2nd.

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: lightdm 1.14.0-0ubuntu2
ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
Uname: Linux 3.19.0-15-generic x86_64
ApportVersion: 2.17.2-0ubuntu1
Architecture: amd64
Date: Tue Apr 28 15:15:20 2015
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-12-29 (119 days ago)
InstallationMedia: Xubuntu 14.10 Utopic Unicorn - Release amd64 (20141022.1)
SourcePackage: lightdm
UpgradeStatus: Upgraded to vivid on 2015-04-24 (4 days ago)

** Affects: lightdm (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug vivid

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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to lightdm in Ubuntu.
https://bugs.launchpad.net/bugs/1449567

Title:
  Cannot see login box on a locked screen

Status in lightdm package in Ubuntu:
  New

Bug description:
  1. Lock the screen
  2. Try to log in and find the entire screen is white, except for the mouse 
cursor
  3. Pressing any keys on the keyboard does not change anything
  4. Pressing any mouse button makes the login screen visible the way expected.

  This happens since the upgrade to 15.04. Its reproduceable always on
  my main notebook but not on a 2nd.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: lightdm 1.14.0-0ubuntu2
  ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
  Uname: Linux 3.19.0-15-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1
  Architecture: amd64
  Date: Tue Apr 28 15:15:20 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2014-12-29 (119 days ago)
  InstallationMedia: Xubuntu 14.10 Utopic Unicorn - Release amd64 (20141022.1)
  SourcePackage: lightdm
  UpgradeStatus: Upgraded to vivid on 2015-04-24 (4 days ago)

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1414778] Re: Click and draw of certain links results in double mouse pointer

2015-03-01 Thread Jens Herrmann
This is strange, I remember having answered this weeks ago and had also
received a reply of yours. I was not able to reproduce the bug in 15.04.
and you wrote this would likely not be fixed in 14.10. except I manage
to convince the developers of its importance.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1414778

Title:
  Click and draw of certain links results in double mouse pointer

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  1. Open www.efneo.com/en/hub/ with Firefox (35.0)
  2. At the bottom there is a circle with a mouse pictogram and an animated 
arrow. Click on it with your left mouse button, draw it a couple of cm and 
release the button. Now you should have a double mouse pointer with parts of 
the circle and mouse pictogram. Here it looks like this: 
http://img3.fotos-hochladen.net/uploads/doublemousepohna02kloqg.jpg
  3. While both of the visible mouse pointers are somewhat distorted the left 
one is fully functional, also in other applications. (except on one of the 
systems I tested, where the mouse pointer went back no normal when closing 
Firefox)

  I tried to reproduce this on 3 notebooks with Xubuntu and succeded on
  all of them. I also noticed that while I can see the strange mouse
  pointer on the screen I was not able to capture it with
  xfce4-screenshooter. In the captured picture the mouse pointer always
  looks normal.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: firefox 35.0+build3-0ubuntu0.14.10.2
  ProcVersionSignature: Ubuntu 3.16.0-29.39-generic 3.16.7-ckt2
  Uname: Linux 3.16.0-29-generic x86_64
  AddonCompatCheckDisabled: False
  ApportVersion: 2.14.7-0ubuntu8.1
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  jens   2464 F pulseaudio
   /dev/snd/controlC0:  jens   2464 F pulseaudio
  BuildID: 20150112203438
  Channel: Unavailable
  Date: Mon Jan 26 21:05:56 2015
  EcryptfsInUse: Yes
  Extensions: extensions.sqlite corrupt or missing
  ForcedLayersAccel: False
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  IncompatibleExtensions: Unavailable (corrupt or non-existant 
compatibility.ini or extensions.sqlite)
  InstallationDate: Installed on 2014-12-29 (28 days ago)
  InstallationMedia: Xubuntu 14.10 Utopic Unicorn - Release amd64 (20141022.1)
  IpRoute:
   default via 192.168.2.1 dev wlan0  proto static 
   192.168.2.0/24 dev wlan0  proto kernel  scope link  src 192.168.2.108  
metric 9
  Locales: extensions.sqlite corrupt or missing
  MostRecentCrashID: bp-35f0f403-581d-46ab-a144-c6a462150117
  Plugins:
   Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
   Shockwave Flash - [HomeDir]/.mozilla/plugins/libflashplayer.so
  PrefSources:
   prefs.js
   
[Profile]/extensions/{a7c6cf7f-112c-4500-a7ea-39801a327e5f}/defaults/preferences/fireftp.js
   
[Profile]/extensions/https-everywh...@eff.org/defaults/preferences/preferences.js
  Profiles: Profile0 (Default) - LastVersion=35.0/20150112203438 (In use)
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not 
accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RfKill:
   0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
  RunningIncompatibleAddons: False
  SourcePackage: firefox
  SubmittedCrashIDs: bp-35f0f403-581d-46ab-a144-c6a462150117
  Themes: extensions.sqlite corrupt or missing
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/12/2012
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 6FET93WW (3.23 )
  dmi.board.name: 2089A22
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvr6FET93WW(3.23):bd10/12/2012:svnLENOVO:pn2089A22:pvrThinkPadT500:rvnLENOVO:rn2089A22:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 2089A22
  dmi.product.version: ThinkPad T500
  dmi.sys.vendor: LENOVO

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1418870] Re: Double mouse cursor

2015-02-07 Thread Jens Herrmann
The bug does not show up on 2 laptops I tested with Ubuntu 15.04.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1418870

Title:
  Double mouse cursor

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  1. Open www.efneo.com/en/hub/ with Firefox (35.0)
  2. At the bottom there is a circle with a mouse pictogram and an animated 
arrow. Click on it with your left mouse button, draw it a couple of cm and 
release the button. Now you should have a double mouse pointer with parts of 
the circle and mouse pictogram. Here it looks like this: 
http://img3.fotos-hochladen.net/uploads/doublemousepohna02kloqg.jpg
  3. While both of the visible mouse pointers are somewhat distorted the left 
one is fully functional, also in other applications. (except on one of the 
systems I tested, where the mouse pointer went back no normal when closing 
Firefox)

  I tried to reproduce this on 3 notebooks with Xubuntu and succeded on
  all of them. I also noticed that while I can see the strange mouse
  pointer on the screen I was not able to capture it with
  xfce4-screenshooter. In the captured picture the mouse pointer always
  looks normal.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: xorg 1:7.7+7ubuntu2
  ProcVersionSignature: Ubuntu 3.16.0-30.40-generic 3.16.7-ckt3
  Uname: Linux 3.16.0-30-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8.1
  Architecture: amd64
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  Date: Fri Feb  6 09:57:15 2015
  DistUpgraded: Fresh install
  DistroCodename: utopic
  DistroVariant: ubuntu
  EcryptfsInUse: Yes
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller 
[8086:2a42] (rev 07) (prog-if 00 [VGA controller])
 Subsystem: Lenovo Device [17aa:20e4]
 Subsystem: Lenovo Device [17aa:20e4]
  InstallationDate: Installed on 2014-12-29 (38 days ago)
  InstallationMedia: Xubuntu 14.10 Utopic Unicorn - Release amd64 (20141022.1)
  LightdmGreeterLog:
   ** (lightdm-gtk-greeter:1768): WARNING **: Failed to load user image: Failed 
to open file '/home/jens/.face': Permission denied
   g_dbus_connection_real_closed: Remote peer vanished with error: Underlying 
GIOStream returned 0 bytes on an async read (g-io-error-quark, 0). Exiting.
  LightdmGreeterLogOld: ** (lightdm-gtk-greeter:1729): WARNING **: Failed to 
load user image: Failed to open file '/home/jens/.face': Permission denied
  MachineType: LENOVO 2089A22
  PccardctlIdent:
   Socket 0:
 no product info available
  PccardctlStatus:
   Socket 0:
 no card
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-30-generic 
root=UUID=30df4b9e-1568-4f78-8c2d-ef2403a6f3f2 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/12/2012
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 6FET93WW (3.23 )
  dmi.board.name: 2089A22
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvr6FET93WW(3.23):bd10/12/2012:svnLENOVO:pn2089A22:pvrThinkPadT500:rvnLENOVO:rn2089A22:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 2089A22
  dmi.product.version: ThinkPad T500
  dmi.sys.vendor: LENOVO
  version.compiz: compiz N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.56-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.2-0ubuntu0.1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.2-0ubuntu0.1
  version.xserver-xorg-core: xserver-xorg-core 2:1.16.0-1ubuntu1.2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.914-1~exp1ubuntu4.2
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 
1:1.0.11-1ubuntu2
  xserver.bootTime: Fri Feb  6 09:56:26 2015
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id2106 
   vendor SAM
  xserver.version: 2:1.16.0-1ubuntu1.2

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1418870/+subscriptions

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[Touch-packages] [Bug 1418870] Re: Double mouse cursor

2015-02-07 Thread Jens Herrmann
Both of the laptops I tested are Thinkpad T500. I can do tests on other
machines if needed.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1418870

Title:
  Double mouse cursor

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  1. Open www.efneo.com/en/hub/ with Firefox (35.0)
  2. At the bottom there is a circle with a mouse pictogram and an animated 
arrow. Click on it with your left mouse button, draw it a couple of cm and 
release the button. Now you should have a double mouse pointer with parts of 
the circle and mouse pictogram. Here it looks like this: 
http://img3.fotos-hochladen.net/uploads/doublemousepohna02kloqg.jpg
  3. While both of the visible mouse pointers are somewhat distorted the left 
one is fully functional, also in other applications. (except on one of the 
systems I tested, where the mouse pointer went back no normal when closing 
Firefox)

  I tried to reproduce this on 3 notebooks with Xubuntu and succeded on
  all of them. I also noticed that while I can see the strange mouse
  pointer on the screen I was not able to capture it with
  xfce4-screenshooter. In the captured picture the mouse pointer always
  looks normal.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: xorg 1:7.7+7ubuntu2
  ProcVersionSignature: Ubuntu 3.16.0-30.40-generic 3.16.7-ckt3
  Uname: Linux 3.16.0-30-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8.1
  Architecture: amd64
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  Date: Fri Feb  6 09:57:15 2015
  DistUpgraded: Fresh install
  DistroCodename: utopic
  DistroVariant: ubuntu
  EcryptfsInUse: Yes
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller 
[8086:2a42] (rev 07) (prog-if 00 [VGA controller])
 Subsystem: Lenovo Device [17aa:20e4]
 Subsystem: Lenovo Device [17aa:20e4]
  InstallationDate: Installed on 2014-12-29 (38 days ago)
  InstallationMedia: Xubuntu 14.10 Utopic Unicorn - Release amd64 (20141022.1)
  LightdmGreeterLog:
   ** (lightdm-gtk-greeter:1768): WARNING **: Failed to load user image: Failed 
to open file '/home/jens/.face': Permission denied
   g_dbus_connection_real_closed: Remote peer vanished with error: Underlying 
GIOStream returned 0 bytes on an async read (g-io-error-quark, 0). Exiting.
  LightdmGreeterLogOld: ** (lightdm-gtk-greeter:1729): WARNING **: Failed to 
load user image: Failed to open file '/home/jens/.face': Permission denied
  MachineType: LENOVO 2089A22
  PccardctlIdent:
   Socket 0:
 no product info available
  PccardctlStatus:
   Socket 0:
 no card
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-30-generic 
root=UUID=30df4b9e-1568-4f78-8c2d-ef2403a6f3f2 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/12/2012
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 6FET93WW (3.23 )
  dmi.board.name: 2089A22
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvr6FET93WW(3.23):bd10/12/2012:svnLENOVO:pn2089A22:pvrThinkPadT500:rvnLENOVO:rn2089A22:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 2089A22
  dmi.product.version: ThinkPad T500
  dmi.sys.vendor: LENOVO
  version.compiz: compiz N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.56-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.2-0ubuntu0.1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.2-0ubuntu0.1
  version.xserver-xorg-core: xserver-xorg-core 2:1.16.0-1ubuntu1.2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.914-1~exp1ubuntu4.2
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 
1:1.0.11-1ubuntu2
  xserver.bootTime: Fri Feb  6 09:56:26 2015
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id2106 
   vendor SAM
  xserver.version: 2:1.16.0-1ubuntu1.2

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1418870/+subscriptions

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[Touch-packages] [Bug 1418870] [NEW] Double mouse cursor

2015-02-06 Thread Jens Herrmann
Public bug reported:

1. Open www.efneo.com/en/hub/ with Firefox (35.0)
2. At the bottom there is a circle with a mouse pictogram and an animated 
arrow. Click on it with your left mouse button, draw it a couple of cm and 
release the button. Now you should have a double mouse pointer with parts of 
the circle and mouse pictogram. Here it looks like this: 
http://img3.fotos-hochladen.net/uploads/doublemousepohna02kloqg.jpg
3. While both of the visible mouse pointers are somewhat distorted the left one 
is fully functional, also in other applications. (except on one of the systems 
I tested, where the mouse pointer went back no normal when closing Firefox)

I tried to reproduce this on 3 notebooks with Xubuntu and succeded on
all of them. I also noticed that while I can see the strange mouse
pointer on the screen I was not able to capture it with
xfce4-screenshooter. In the captured picture the mouse pointer always
looks normal.

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: xorg 1:7.7+7ubuntu2
ProcVersionSignature: Ubuntu 3.16.0-30.40-generic 3.16.7-ckt3
Uname: Linux 3.16.0-30-generic x86_64
ApportVersion: 2.14.7-0ubuntu8.1
Architecture: amd64
CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
Date: Fri Feb  6 09:57:15 2015
DistUpgraded: Fresh install
DistroCodename: utopic
DistroVariant: ubuntu
EcryptfsInUse: Yes
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller 
[8086:2a42] (rev 07) (prog-if 00 [VGA controller])
   Subsystem: Lenovo Device [17aa:20e4]
   Subsystem: Lenovo Device [17aa:20e4]
InstallationDate: Installed on 2014-12-29 (38 days ago)
InstallationMedia: Xubuntu 14.10 Utopic Unicorn - Release amd64 (20141022.1)
LightdmGreeterLog:
 ** (lightdm-gtk-greeter:1768): WARNING **: Failed to load user image: Failed 
to open file '/home/jens/.face': Permission denied
 g_dbus_connection_real_closed: Remote peer vanished with error: Underlying 
GIOStream returned 0 bytes on an async read (g-io-error-quark, 0). Exiting.
LightdmGreeterLogOld: ** (lightdm-gtk-greeter:1729): WARNING **: Failed to load 
user image: Failed to open file '/home/jens/.face': Permission denied
MachineType: LENOVO 2089A22
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-30-generic 
root=UUID=30df4b9e-1568-4f78-8c2d-ef2403a6f3f2 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/12/2012
dmi.bios.vendor: LENOVO
dmi.bios.version: 6FET93WW (3.23 )
dmi.board.name: 2089A22
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: 
dmi:bvnLENOVO:bvr6FET93WW(3.23):bd10/12/2012:svnLENOVO:pn2089A22:pvrThinkPadT500:rvnLENOVO:rn2089A22:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 2089A22
dmi.product.version: ThinkPad T500
dmi.sys.vendor: LENOVO
version.compiz: compiz N/A
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.56-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.2-0ubuntu0.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.2-0ubuntu0.1
version.xserver-xorg-core: xserver-xorg-core 2:1.16.0-1ubuntu1.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.914-1~exp1ubuntu4.2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
xserver.bootTime: Fri Feb  6 09:56:26 2015
xserver.configfile: default
xserver.errors:
 
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id2106 
 vendor SAM
xserver.version: 2:1.16.0-1ubuntu1.2

** Affects: xorg (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug ubuntu utopic

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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1418870

Title:
  Double mouse cursor

Status in xorg package in Ubuntu:
  New

Bug description:
  1. Open www.efneo.com/en/hub/ with Firefox (35.0)
  2. At the bottom there is a circle with a mouse pictogram and an animated 
arrow. Click on it with your left mouse button, draw it a couple of cm and 
release the button. Now you should have a double mouse pointer with parts of 
the circle and mouse pictogram. Here it looks like this: 
http://img3.fotos-hochladen.net/uploads/doublemousepohna02kloqg.jpg
  3. While both of the visible mouse pointers are somewhat distorted the left 
one is fully functional, also in other applications. 

[Touch-packages] [Bug 1393169] Re: Double mouse cursor

2015-02-04 Thread Jens Herrmann
@Christopher M. Penalver: This bug is still incomplete as the TO did not
respond for more that 2 months now. I can reproduce it reliably on a
Thinkpad T500 Bios 6FET93WW (3.23 ) (duplicate 1414778). What
information do you need?

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https://bugs.launchpad.net/bugs/1393169

Title:
  Double mouse cursor

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  Last up to date Xubuntu 64 bits installed on a laptop

  Since 2 days, the mouse cursor is double with only the left part as
  active and a bar just behing of both arrow (see picture joined).

  I tried to change the theme but no way to go back to a normal mouse
  cursor

  Regards

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: xorg 1:7.7+7ubuntu2
  ProcVersionSignature: Ubuntu 3.16.0-25.33-generic 3.16.7
  Uname: Linux 3.16.0-25-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  CurrentDesktop: XFCE
  Date: Sun Nov 16 11:12:21 2014
  InstallationDate: Installed on 2013-01-03 (681 days ago)
  InstallationMedia: Xubuntu 12.10 Quantal Quetzal - Release amd64 
(20121017.1)
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  --- 
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDesktop: XFCE
  DistUpgraded: Fresh install
  DistroCodename: utopic
  DistroRelease: Ubuntu 14.10
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller 
[8086:2a42] (rev 07) (prog-if 00 [VGA controller])
 Subsystem: Toshiba America Info Systems Device [1179:fde0]
 Subsystem: Toshiba America Info Systems Device [1179:fde0]
  InstallationDate: Installed on 2013-01-03 (695 days ago)
  InstallationMedia: Xubuntu 12.10 Quantal Quetzal - Release amd64 
(20121017.1)
  LightdmGreeterLog:
   ** (lightdm-gtk-greeter:1659): WARNING **: Failed to load background: 
Impossible d'ouvrir le fichier « 
/home/christophe/Dropbox/Personnalisation/Fonds d'écran/bleu.jpg » : Permission 
non accordée
   
   ** (lightdm-gtk-greeter:1659): WARNING **: Failed to read wallpaper: 
/home/christophe/Dropbox/Personnalisation/Fonds d'écran/bleu.jpg
   g_dbus_connection_real_closed: Remote peer vanished with error: Underlying 
GIOStream returned 0 bytes on an async read (g-io-error-quark, 0). Exiting.
  LightdmGreeterLogOld:
   ** (lightdm-gtk-greeter:1641): WARNING **: Failed to load background: 
Impossible d'ouvrir le fichier « 
/home/christophe/Dropbox/Personnalisation/Fonds d'écran/bleu.jpg » : Permission 
non accordée
   
   ** (lightdm-gtk-greeter:1641): WARNING **: Failed to read wallpaper: 
/home/christophe/Dropbox/Personnalisation/Fonds d'écran/bleu.jpg
   g_dbus_connection_real_closed: Remote peer vanished with error: Underlying 
GIOStream returned 0 bytes on an async read (g-io-error-quark, 0). Exiting.
  MachineType: TOSHIBA Satellite Pro C650
  Package: xorg 1:7.7+7ubuntu2
  PackageArchitecture: amd64
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-26-generic 
root=UUID=7bc86e4b-720d-4f1c-bb66-a4c08ffc1359 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-26.34-generic 3.16.7-ckt1
  Tags:  utopic ubuntu
  Uname: Linux 3.16.0-26-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 07/01/2010
  dmi.bios.vendor: INSYDE
  dmi.bios.version: 1.30
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: Portable PC
  dmi.board.vendor: TOSHIBA
  dmi.board.version: Base Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnINSYDE:bvr1.30:bd07/01/2010:svnTOSHIBA:pnSatelliteProC650:pvrPSC09E-00R01YMV:rvnTOSHIBA:rnPortablePC:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: Satellite Pro C650
  dmi.product.version: PSC09E-00R01YMV
  dmi.sys.vendor: TOSHIBA
  version.compiz: compiz N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.56-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.2-0ubuntu0.1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.2-0ubuntu0.1
  version.xserver-xorg-core: xserver-xorg-core 2:1.16.0-1ubuntu1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.914-1~exp1ubuntu4.1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 
1:1.0.11-1ubuntu2
  

[Touch-packages] [Bug 1351351] Re: Printer does print only after reconnect

2015-01-06 Thread Jens Herrmann
First I want to point out that I had to reinstall my system a week ago.
While I still have trouble to print its not the same syptom it was
before. Now I am not able to print anything anymore, independent from
when I connect the printer to the computer. However, I have tried all
the modifications you mentioned  and did not have success with any of
them.

Would you suggest to open a new bug with current log files or should I
attach them here?

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1351351

Title:
  Printer does print only after reconnect

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  I use a USB printer Samsung ML-1640. Since the latest ubuntu upgrade
  the printer does not start to print anymore when I send a print job
  via libreoffice or evince. The printer queue says its processing the
  print job but nothing happens. By trial and error I found that it is
  possible to print when I follow  a certain sequence:

  1. The printer is switched on but not connected to the PC
  2. I open the document and send a print job
  3. About 4s later I connect the printer to the PC
  4. The printer prints 

  To print another document I have to repeat steps 1 to 4 again.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1.1
  ProcVersionSignature: Error: [Errno 2] No such file or directory: 
'/proc/version_signature'
  Uname: Linux 3.15.6-031506-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  CupsErrorLog:
   
  Date: Fri Aug  1 16:56:48 2014
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2013-11-26 (248 days ago)
  InstallationMedia: Xubuntu 13.10 Saucy Salamander - Release amd64 (20131016)
  Lpstat: device for Samsung-ML-1640-Series: 
usb://Samsung/ML-1640%20Series?serial=144QBAIS500148D.
  MachineType: LENOVO 2731A11
  Papersize: a4
  PccardctlIdent:
   Socket 0:
 no product info available
  PccardctlStatus:
   Socket 0:
 no card
  PpdFiles: Samsung-ML-1640-Series: Samsung ML-1640, 2.0.0
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.15.6-031506-generic 
root=UUID=ec5b1571-ab35-4cc5-bce8-3b36ea5596c3 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: Upgraded to trusty on 2014-04-22 (101 days ago)
  dmi.bios.date: 02/13/2012
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 7YET85WW (3.15 )
  dmi.board.name: 2731A11
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvr7YET85WW(3.15):bd02/13/2012:svnLENOVO:pn2731A11:pvrThinkPadR500:rvnLENOVO:rn2731A11:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 2731A11
  dmi.product.version: ThinkPad R500
  dmi.sys.vendor: LENOVO

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1351351] Re: Printer does print only after reconnect

2014-09-05 Thread Jens Herrmann
** Changed in: cups (Ubuntu)
   Status: Incomplete = New

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1351351

Title:
  Printer does print only after reconnect

Status in “cups” package in Ubuntu:
  New

Bug description:
  I use a USB printer Samsung ML-1640. Since the latest ubuntu upgrade
  the printer does not start to print anymore when I send a print job
  via libreoffice or evince. The printer queue says its processing the
  print job but nothing happens. By trial and error I found that it is
  possible to print when I follow  a certain sequence:

  1. The printer is switched on but not connected to the PC
  2. I open the document and send a print job
  3. About 4s later I connect the printer to the PC
  4. The printer prints 

  To print another document I have to repeat steps 1 to 4 again.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1.1
  ProcVersionSignature: Error: [Errno 2] No such file or directory: 
'/proc/version_signature'
  Uname: Linux 3.15.6-031506-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  CupsErrorLog:
   
  Date: Fri Aug  1 16:56:48 2014
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2013-11-26 (248 days ago)
  InstallationMedia: Xubuntu 13.10 Saucy Salamander - Release amd64 (20131016)
  Lpstat: device for Samsung-ML-1640-Series: 
usb://Samsung/ML-1640%20Series?serial=144QBAIS500148D.
  MachineType: LENOVO 2731A11
  Papersize: a4
  PccardctlIdent:
   Socket 0:
 no product info available
  PccardctlStatus:
   Socket 0:
 no card
  PpdFiles: Samsung-ML-1640-Series: Samsung ML-1640, 2.0.0
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.15.6-031506-generic 
root=UUID=ec5b1571-ab35-4cc5-bce8-3b36ea5596c3 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: Upgraded to trusty on 2014-04-22 (101 days ago)
  dmi.bios.date: 02/13/2012
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 7YET85WW (3.15 )
  dmi.board.name: 2731A11
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvr7YET85WW(3.15):bd02/13/2012:svnLENOVO:pn2731A11:pvrThinkPadR500:rvnLENOVO:rn2731A11:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 2731A11
  dmi.product.version: ThinkPad R500
  dmi.sys.vendor: LENOVO

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1351351] Re: Printer does print only after reconnect

2014-08-16 Thread Jens Herrmann
# https://wiki.ubuntu.com/DebuggingPrintingProblems#USB_printer
#

2.
jens@blackbox:~$ lsmod | grep usb
usblp  23075  0 
usbhid 53121  0 
hid   106436  4 hid_generic,usbhid,hid_logitech_dj

3.+4.
jens@blackbox:~$ tail -f /var/log/syslog 
Aug 16 19:26:11 blackbox kernel: [52718.338112] usb 3-1: Product: ML-1640 Series
Aug 16 19:26:11 blackbox kernel: [52718.338116] usb 3-1: Manufacturer: Samsung 
Electronics Co., Ltd.
Aug 16 19:26:11 blackbox kernel: [52718.338120] usb 3-1: SerialNumber: 
144QBAIS500148D.
Aug 16 19:26:11 blackbox mtp-probe: checking bus 3, device 2: 
/sys/devices/pci:00/:00:1a.0/usb3/3-1
Aug 16 19:26:11 blackbox mtp-probe: bus: 3, device: 2 was not an MTP device
Aug 16 19:26:12 blackbox kernel: [52718.888267] usblp 3-1:1.0: usblp1: USB 
Bidirectional printer dev 2 if 0 alt 0 proto 2 vid 0x04E8 pid 0x3292
Aug 16 19:26:12 blackbox kernel: [52718.888317] usbcore: registered new 
interface driver usblp
Aug 16 19:27:44 blackbox kernel: [52811.268141] usb 3-1: USB disconnect, device 
number 2
Aug 16 19:27:44 blackbox kernel: [52811.268398] usblp1: removed
Aug 16 19:27:44 blackbox udev-configure-printer: remove 
/devices/pci:00/:00:1a.0/usb3/3-1
Aug 16 19:28:32 blackbox kernel: [52859.012126] usb 3-1: new full-speed USB 
device number 3 using uhci_hcd
Aug 16 19:28:32 blackbox kernel: [52859.185126] usb 3-1: New USB device found, 
idVendor=04e8, idProduct=3292
Aug 16 19:28:32 blackbox kernel: [52859.185135] usb 3-1: New USB device 
strings: Mfr=1, Product=2, SerialNumber=3
Aug 16 19:28:32 blackbox kernel: [52859.185140] usb 3-1: Product: ML-1640 Series
Aug 16 19:28:32 blackbox kernel: [52859.185144] usb 3-1: Manufacturer: Samsung 
Electronics Co., Ltd.
Aug 16 19:28:32 blackbox kernel: [52859.185148] usb 3-1: SerialNumber: 
144QBAIS500148D.
Aug 16 19:28:32 blackbox kernel: [52859.192250] usblp 3-1:1.0: usblp1: USB 
Bidirectional printer dev 3 if 0 alt 0 proto 2 vid 0x04E8 pid 0x3292
Aug 16 19:28:32 blackbox mtp-probe: checking bus 3, device 3: 
/sys/devices/pci:00/:00:1a.0/usb3/3-1
Aug 16 19:28:32 blackbox mtp-probe: bus: 3, device: 3 was not an MTP device
Aug 16 19:28:33 blackbox udev-configure-printer: add 
/devices/pci:00/:00:1a.0/usb3/3-1/3-1:1.0
Aug 16 19:28:33 blackbox udev-configure-printer: device devpath is 
/devices/pci:00/:00:1a.0/usb3/3-1/3-1:1.0
Aug 16 19:28:33 blackbox udev-configure-printer: MFG:Samsung MDL:ML-1640 Series 
SERN:- serial:-
Aug 16 19:28:34 blackbox kernel: [52860.755747] ttyS0: LSR safety check engaged!
Aug 16 19:28:34 blackbox kernel: [52860.755766] audit: type=1400 
audit(1408210114.395:74): apparmor=DENIED operation=capable 
profile=/usr/sbin/cupsd pid=23450 comm=serial capability=21  
capname=sys_admin
Aug 16 19:28:34 blackbox kernel: [52860.763710] usblp1: removed
Aug 16 19:28:34 blackbox kernel: [52860.780566] usblp 3-1:1.0: usblp1: USB 
Bidirectional printer dev 3 if 0 alt 0 proto 2 vid 0x04E8 pid 0x3292
Aug 16 19:28:34 blackbox udev-configure-printer: URI matches without serial 
number: usb://Samsung/ML-1640%20Series?serial=144QBAIS500148D.
Aug 16 19:28:34 blackbox udev-configure-printer: No serial number URI matches 
so using those without
Aug 16 19:28:34 blackbox udev-configure-printer: URI of detected printer: 
usb://Samsung/ML-1640%20Series?serial=144QBAIS500148D., normalized: samsung ml 
1640 series serial 144qbais500148d
Aug 16 19:28:34 blackbox udev-configure-printer: URI of print queue: 
usb://Samsung/ML-1640%20Series?serial=144QBAIS500148D., normalized: samsung ml 
1640 series serial 144qbais500148d
Aug 16 19:28:34 blackbox udev-configure-printer: Queue 
ipp://localhost:631/printers/Samsung-ML-1640-Series has matching device URI

7.
ls -l /dev/usb/lp* /dev/bus/usb/003/003
crw-rw-r-- 1 root lp 189, 258 Aug 16 19:28 /dev/bus/usb/003/003
crw-rw 1 root lp 180,   1 Aug 16 19:28 /dev/usb/lp1

8.
sudo usb_printerid /dev/usb/lp0 
sudo: usb_printerid: command not found

10.
lpinfo -v
network https
network socket
network lpd
network ipps
network smb
network ipp14
network http
network ipp
direct parallel:/dev/lp0

#
https://wiki.ubuntu.com/DebuggingPrintingProblems#USB_printer_does_not_print_or_prints_garbage
#

1.
ML-1640 is USB only

2.
Printing does not work correctly with uni-directional USB communication

3.
Printing does not work correctly with usb-no-reattach

lsusb 
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 017: ID 046a:010d Cherry GmbH 
Bus 001 Device 016: ID 046d:c03e Logitech, Inc. Premium Optical Wheel Mouse 
(M-BT58)
Bus 001 Device 015: ID 04b3:4485 IBM Corp. Serial Converter
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 001: 

[Touch-packages] [Bug 1351351] Re: Printer does print only after reconnect

2014-08-16 Thread Jens Herrmann
** Attachment added: error_log
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1351351/+attachment/4179330/+files/error_log

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1351351

Title:
  Printer does print only after reconnect

Status in “cups” package in Ubuntu:
  Incomplete

Bug description:
  I use a USB printer Samsung ML-1640. Since the latest ubuntu upgrade
  the printer does not start to print anymore when I send a print job
  via libreoffice or evince. The printer queue says its processing the
  print job but nothing happens. By trial and error I found that it is
  possible to print when I follow  a certain sequence:

  1. The printer is switched on but not connected to the PC
  2. I open the document and send a print job
  3. About 4s later I connect the printer to the PC
  4. The printer prints 

  To print another document I have to repeat steps 1 to 4 again.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1.1
  ProcVersionSignature: Error: [Errno 2] No such file or directory: 
'/proc/version_signature'
  Uname: Linux 3.15.6-031506-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  CupsErrorLog:
   
  Date: Fri Aug  1 16:56:48 2014
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2013-11-26 (248 days ago)
  InstallationMedia: Xubuntu 13.10 Saucy Salamander - Release amd64 (20131016)
  Lpstat: device for Samsung-ML-1640-Series: 
usb://Samsung/ML-1640%20Series?serial=144QBAIS500148D.
  MachineType: LENOVO 2731A11
  Papersize: a4
  PccardctlIdent:
   Socket 0:
 no product info available
  PccardctlStatus:
   Socket 0:
 no card
  PpdFiles: Samsung-ML-1640-Series: Samsung ML-1640, 2.0.0
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.15.6-031506-generic 
root=UUID=ec5b1571-ab35-4cc5-bce8-3b36ea5596c3 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: Upgraded to trusty on 2014-04-22 (101 days ago)
  dmi.bios.date: 02/13/2012
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 7YET85WW (3.15 )
  dmi.board.name: 2731A11
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvr7YET85WW(3.15):bd02/13/2012:svnLENOVO:pn2731A11:pvrThinkPadR500:rvnLENOVO:rn2731A11:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 2731A11
  dmi.product.version: ThinkPad R500
  dmi.sys.vendor: LENOVO

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[Touch-packages] [Bug 1351351] [NEW] Printer does print only after reconnect

2014-08-01 Thread Jens Herrmann
Public bug reported:

I use a USB printer Samsung ML-1640. Since the latest ubuntu upgrade the
printer does not start to print anymore when I send a print job via
libreoffice or evince. The printer queue says its processing the print
job but nothing happens. By trial and error I found that it is possible
to print when I follow  a certain sequence:

1. The printer is switched on but not connected to the PC
2. I open the document and send a print job
3. About 4s later I connect the printer to the PC
4. The printer prints 

To print another document I have to repeat steps 1 to 4 again.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: cups 1.7.2-0ubuntu1.1
ProcVersionSignature: Error: [Errno 2] No such file or directory: 
'/proc/version_signature'
Uname: Linux 3.15.6-031506-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CupsErrorLog:
 
Date: Fri Aug  1 16:56:48 2014
EcryptfsInUse: Yes
InstallationDate: Installed on 2013-11-26 (248 days ago)
InstallationMedia: Xubuntu 13.10 Saucy Salamander - Release amd64 (20131016)
Lpstat: device for Samsung-ML-1640-Series: 
usb://Samsung/ML-1640%20Series?serial=144QBAIS500148D.
MachineType: LENOVO 2731A11
Papersize: a4
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
PpdFiles: Samsung-ML-1640-Series: Samsung ML-1640, 2.0.0
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.15.6-031506-generic 
root=UUID=ec5b1571-ab35-4cc5-bce8-3b36ea5596c3 ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: Upgraded to trusty on 2014-04-22 (101 days ago)
dmi.bios.date: 02/13/2012
dmi.bios.vendor: LENOVO
dmi.bios.version: 7YET85WW (3.15 )
dmi.board.name: 2731A11
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: 
dmi:bvnLENOVO:bvr7YET85WW(3.15):bd02/13/2012:svnLENOVO:pn2731A11:pvrThinkPadR500:rvnLENOVO:rn2731A11:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 2731A11
dmi.product.version: ThinkPad R500
dmi.sys.vendor: LENOVO

** Affects: cups (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug trusty

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Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1351351

Title:
  Printer does print only after reconnect

Status in “cups” package in Ubuntu:
  New

Bug description:
  I use a USB printer Samsung ML-1640. Since the latest ubuntu upgrade
  the printer does not start to print anymore when I send a print job
  via libreoffice or evince. The printer queue says its processing the
  print job but nothing happens. By trial and error I found that it is
  possible to print when I follow  a certain sequence:

  1. The printer is switched on but not connected to the PC
  2. I open the document and send a print job
  3. About 4s later I connect the printer to the PC
  4. The printer prints 

  To print another document I have to repeat steps 1 to 4 again.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1.1
  ProcVersionSignature: Error: [Errno 2] No such file or directory: 
'/proc/version_signature'
  Uname: Linux 3.15.6-031506-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  CupsErrorLog:
   
  Date: Fri Aug  1 16:56:48 2014
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2013-11-26 (248 days ago)
  InstallationMedia: Xubuntu 13.10 Saucy Salamander - Release amd64 (20131016)
  Lpstat: device for Samsung-ML-1640-Series: 
usb://Samsung/ML-1640%20Series?serial=144QBAIS500148D.
  MachineType: LENOVO 2731A11
  Papersize: a4
  PccardctlIdent:
   Socket 0:
 no product info available
  PccardctlStatus:
   Socket 0:
 no card
  PpdFiles: Samsung-ML-1640-Series: Samsung ML-1640, 2.0.0
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.15.6-031506-generic 
root=UUID=ec5b1571-ab35-4cc5-bce8-3b36ea5596c3 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: Upgraded to trusty on 2014-04-22 (101 days ago)
  dmi.bios.date: 02/13/2012
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 7YET85WW (3.15 )
  dmi.board.name: 2731A11
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvr7YET85WW(3.15):bd02/13/2012:svnLENOVO:pn2731A11:pvrThinkPadR500:rvnLENOVO:rn2731A11:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 2731A11
  dmi.product.version: ThinkPad R500
  dmi.sys.vendor: LENOVO

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1351351/+subscriptions

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More help