[Touch-packages] [Bug 1522675] Re: Warning messages about unsandboxed downloads

2018-01-12 Thread JohnWashington
@Adrien
I was happy until "You can easily fix that yourself".  For every Launchpad 
reader that can, there's 100s who can't.  And many thousands who don't even 
know Launchpad exists.

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https://bugs.launchpad.net/bugs/1522675

Title:
  Warning messages about unsandboxed downloads

Status in apt package in Ubuntu:
  Fix Released
Status in aptitude package in Ubuntu:
  Fix Released
Status in synaptic package in Ubuntu:
  Triaged
Status in update-notifier package in Ubuntu:
  Fix Released
Status in apt package in Debian:
  Fix Released
Status in aptitude package in Debian:
  Fix Released
Status in synaptic package in Debian:
  New

Bug description:
  Recently we got new versions for synaptic 0.82+build1 & apt 1.1.3, but
  now get that error when installing/upgrading some packages:

  Setting up libc6-dbg:amd64 (2.21-0ubuntu5) ...
  Processing triggers for libc-bin (2.21-0ubuntu5) ...
  W: Can't drop privileges for downloading as file 
'/root/.synaptic/tmp//tmp_cl' couldn't be accessed by user '_apt'. - 
pkgAcquire::Run (13: Permission denied)

  From nautilus, i'm seeing a /root/ folder locked (x on its icon) and
  the folder is empty (no /.synaptic/ sub-folder or file), so the above
  error.

  oem@u64:~$ ls -l .synaptic
  total 4
  -rw-rw-r-- 1 oem oem   0 Aug 25 11:19 options
  -rw-rw-r-- 1 oem oem 236 Aug 25 11:19 synaptic.conf

  oem@u64:~$ ls -l /var/lib/apt/lists/
  
  -rw-r- 1 root root0 Sep 20 06:36 lock
  drwx-- 2 _apt root16384 Sep 24 15:25 partial
  ..

  oem@u64:~$ sudo ls -l /var/lib/update-notifier/package-data-downloads/
  .
  drwxr-xr-x 2 _apt root 4096 Sep 22 23:33 partial

  
  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: synaptic 0.82+build1
  ProcVersionSignature: Ubuntu 4.3.0-1.10-generic 4.3.0
  Uname: Linux 4.3.0-1-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.19.2-0ubuntu8
  Architecture: amd64
  CurrentDesktop: GNOME
  Date: Fri Dec  4 05:23:25 2015
  SourcePackage: synaptic
  UpgradeStatus: No upgrade log present (probably fresh install)

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[Touch-packages] [Bug 1522675] Re: Warning messages about unsandboxed downloads

2017-06-28 Thread JohnWashington
"It's not like you get hundreds of them each day."

True.  But even one such message puzzles and worries users.  360 users
have marked this bug, but imagine how many thousands don't even know to
look on Launchpad?

This report was filed 18 months ago.  I don't doubt it's hard to fix it
for systems that have been upgraded.  But this affects a fresh install
of 16.04.2.  Is it hard to make _apt the owner of .../package-data-
downloads/partial/ when Ubuntu is freshly installed?

I'm sure some of us reporting this bug come across as whiners, part of
the problem, not part of the solution.  Chippendale didn't send out
furniture with splinters, he was passionate about quality.  We're
passionate about Linux.  That's why we go to the trouble of reporting
bugs.

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You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1522675

Title:
  Warning messages about unsandboxed downloads

Status in apt package in Ubuntu:
  Fix Released
Status in synaptic package in Ubuntu:
  Triaged
Status in update-notifier package in Ubuntu:
  Triaged
Status in apt package in Debian:
  Fix Released

Bug description:
  Recently we got new versions for synaptic 0.82+build1 & apt 1.1.3, but
  now get that error when installing/upgrading some packages:

  Setting up libc6-dbg:amd64 (2.21-0ubuntu5) ...
  Processing triggers for libc-bin (2.21-0ubuntu5) ...
  W: Can't drop privileges for downloading as file 
'/root/.synaptic/tmp//tmp_cl' couldn't be accessed by user '_apt'. - 
pkgAcquire::Run (13: Permission denied)

  From nautilus, i'm seeing a /root/ folder locked (x on its icon) and
  the folder is empty (no /.synaptic/ sub-folder or file), so the above
  error.

  oem@u64:~$ ls -l .synaptic
  total 4
  -rw-rw-r-- 1 oem oem   0 Aug 25 11:19 options
  -rw-rw-r-- 1 oem oem 236 Aug 25 11:19 synaptic.conf

  oem@u64:~$ ls -l /var/lib/apt/lists/
  
  -rw-r- 1 root root0 Sep 20 06:36 lock
  drwx-- 2 _apt root16384 Sep 24 15:25 partial
  ..

  oem@u64:~$ sudo ls -l /var/lib/update-notifier/package-data-downloads/
  .
  drwxr-xr-x 2 _apt root 4096 Sep 22 23:33 partial

  
  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: synaptic 0.82+build1
  ProcVersionSignature: Ubuntu 4.3.0-1.10-generic 4.3.0
  Uname: Linux 4.3.0-1-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.19.2-0ubuntu8
  Architecture: amd64
  CurrentDesktop: GNOME
  Date: Fri Dec  4 05:23:25 2015
  SourcePackage: synaptic
  UpgradeStatus: No upgrade log present (probably fresh install)

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[Touch-packages] [Bug 1522675] Re: Warning messages about unsandboxed downloads

2017-06-26 Thread JohnWashington
Fresh install of 16.04.2, with latest updates.

# apt-get install wine

ttf-mscorefonts-installer: processing...
ttf-mscorefonts-installer: downloading 
http://downloads.sourceforge.net/corefonts/andale32.exe
Get:1 http://downloads.sourceforge.net/corefonts/andale32.exe [198 kB]
Fetched 198 kB in 11s (16.8 kB/s)  
W: Can't drop privileges for downloading as file 
'/var/lib/update-notifier/package-data-downloads/partial/andale32.exe' couldn't 
be accessed by user '_apt'. - pkgAcquire::Run (13: Permission denied)
...
Similar messages for 10 more .exe files.

Result is the user has no idea whether Wine has been fully installed
correctly or not.

/etc/passwd includes the line
_apt:x:105:65534::/nonexistent:/bin/false

# ll /var/lib/update-notifier/package-data-downloads/partial/
total 8
drwxr-xr-x 2 root root 4096 Jun 26 14:41 ./
drwxr-xr-x 3 root root 4096 Jun 26 14:41 ../

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to apt in Ubuntu.
https://bugs.launchpad.net/bugs/1522675

Title:
  Warning messages about unsandboxed downloads

Status in apt package in Ubuntu:
  Fix Released
Status in synaptic package in Ubuntu:
  Triaged
Status in update-notifier package in Ubuntu:
  Triaged
Status in apt package in Debian:
  Fix Released

Bug description:
  Recently we got new versions for synaptic 0.82+build1 & apt 1.1.3, but
  now get that error when installing/upgrading some packages:

  Setting up libc6-dbg:amd64 (2.21-0ubuntu5) ...
  Processing triggers for libc-bin (2.21-0ubuntu5) ...
  W: Can't drop privileges for downloading as file 
'/root/.synaptic/tmp//tmp_cl' couldn't be accessed by user '_apt'. - 
pkgAcquire::Run (13: Permission denied)

  From nautilus, i'm seeing a /root/ folder locked (x on its icon) and
  the folder is empty (no /.synaptic/ sub-folder or file), so the above
  error.

  oem@u64:~$ ls -l .synaptic
  total 4
  -rw-rw-r-- 1 oem oem   0 Aug 25 11:19 options
  -rw-rw-r-- 1 oem oem 236 Aug 25 11:19 synaptic.conf

  oem@u64:~$ ls -l /var/lib/apt/lists/
  
  -rw-r- 1 root root0 Sep 20 06:36 lock
  drwx-- 2 _apt root16384 Sep 24 15:25 partial
  ..

  oem@u64:~$ sudo ls -l /var/lib/update-notifier/package-data-downloads/
  .
  drwxr-xr-x 2 _apt root 4096 Sep 22 23:33 partial

  
  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: synaptic 0.82+build1
  ProcVersionSignature: Ubuntu 4.3.0-1.10-generic 4.3.0
  Uname: Linux 4.3.0-1-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.19.2-0ubuntu8
  Architecture: amd64
  CurrentDesktop: GNOME
  Date: Fri Dec  4 05:23:25 2015
  SourcePackage: synaptic
  UpgradeStatus: No upgrade log present (probably fresh install)

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[Touch-packages] [Bug 764414] Re: private master bugs are confusing and lead to more duplicate filings

2017-02-15 Thread JohnWashington
@kfogel: really?  Is that what tafthorne's suggestion was?  Well, in
that case, I agree, that's brilliant.

@tafthorne: why did I not realise how brilliant your suggestion was?
Simple.  Because its length made me mutter 'tl;dr' and skip on to the
next.  Please, if you're going to make further brilliant suggestions for
Ubuntu, MAKE THEM SHORT!!! ;)

This bug report is approaching its 6th anniversary.  Can we hope for
progress?

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You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/764414

Title:
  private master bugs are confusing and lead to more duplicate filings

Status in apport package in Ubuntu:
  Triaged

Bug description:
  Binary package hint: apport

  Apport currently tracks the master bug as a private bug visible only
  to Ubuntu developers (bugcontrol) and makes duplicate bugs public
  after stripping their data.

  This works well but has some downsides:
   - Launchpad cannot show the master bug to folk reporting bugs via apport (so 
they file new bugs always)
   - After users file a new bug apport detects its a duplicate and then they 
cannot see the master bug and get frustrated.

  It would be nice to have:
   - the master bug be public so that reporters of dups can see it in the dupe 
finder and can see if a dupe is detected post-filing.
   - Developers still have easy access to the raw crash data.
    - One way to do that that does not need much development would be to have a 
private bug exist, linked from the master bug (e.g. with a comment or in the 
description; something like 'Confidential crashdump for this bug is attached to 
bug 12345 - only visible to Ubuntu developers').

  One way to achieve this is to have apport file a new public bug to be
  the master. This would have the necessary metadata and would include
  the link to the private bug + gather all the duplicates to itself. One
  downside is that Apport would appear to be the bug reporter for all
  crashdump based bug reports. That's not necessarily a bad thing, but
  it may confuse people.

  Another way would be to have apport file a new private bug, move the
  attachments over from the original bug, add explanation and metadata
  in the description, subscribe bugcontrol and then sanitise the
  original bug report the same way it sanitises public bugs today. This
  would make the original bug be the public master, preserving the date
  of filing and the reporter. OTOH large files would need to be shuffled
  around and this might be unreliable.

To manage notifications about this bug go to:
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[Touch-packages] [Bug 764414] Re: private master bugs are confusing and lead to more duplicate filings

2016-06-04 Thread JohnWashington
Would 'Confirmed' be a more appropriate status than 'In progress'?

Indeed, given that this bug was reported over 5 years ago, even
mentioning the word 'progress' carries a touch of irony.  :(

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to apport in Ubuntu.
https://bugs.launchpad.net/bugs/764414

Title:
  private master bugs are confusing and lead to more duplicate filings

Status in apport package in Ubuntu:
  In Progress

Bug description:
  Binary package hint: apport

  Apport currently tracks the master bug as a private bug visible only
  to Ubuntu developers (bugcontrol) and makes duplicate bugs public
  after stripping their data.

  This works well but has some downsides:
   - Launchpad cannot show the master bug to folk reporting bugs via apport (so 
they file new bugs always)
   - After users file a new bug apport detects its a duplicate and then they 
cannot see the master bug and get frustrated.

  It would be nice to have:
   - the master bug be public so that reporters of dups can see it in the dupe 
finder and can see if a dupe is detected post-filing.
   - Developers still have easy access to the raw crash data.
    - One way to do that that does not need much development would be to have a 
private bug exist, linked from the master bug (e.g. with a comment or in the 
description; something like 'Confidential crashdump for this bug is attached to 
bug 12345 - only visible to Ubuntu developers').

  One way to achieve this is to have apport file a new public bug to be
  the master. This would have the necessary metadata and would include
  the link to the private bug + gather all the duplicates to itself. One
  downside is that Apport would appear to be the bug reporter for all
  crashdump based bug reports. That's not necessarily a bad thing, but
  it may confuse people.

  Another way would be to have apport file a new private bug, move the
  attachments over from the original bug, add explanation and metadata
  in the description, subscribe bugcontrol and then sanitise the
  original bug report the same way it sanitises public bugs today. This
  would make the original bug be the public master, preserving the date
  of filing and the reporter. OTOH large files would need to be shuffled
  around and this might be unreliable.

To manage notifications about this bug go to:
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[Touch-packages] [Bug 160311] Re: Resizing windows by grabbing window borders is difficult

2015-09-23 Thread JohnWashington
Madbiologist: thanks for clarifying.  So I agree filing it as a new bug
would be good.  I'm not an appropriate person to do that, since I'm
using Unity less and less, and even in the past I've only used LTS
releases.  I hope someone will pick this up.

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https://bugs.launchpad.net/bugs/160311

Title:
  Resizing windows by grabbing window borders is difficult

Status in Ayatana Design:
  Fix Released
Status in emerald:
  New
Status in One Hundred Papercuts:
  Fix Released
Status in metacity:
  In Progress
Status in ubuntu-mate:
  Opinion
Status in Release Notes for Ubuntu:
  Fix Released
Status in Unity:
  Fix Released
Status in unity-2d:
  Invalid
Status in light-themes package in Ubuntu:
  Fix Released
Status in unity package in Ubuntu:
  Fix Released

Bug description:
  This bug is fixed in unity-3d since ubuntu 11.04.
  It still exists in unity-2d and will never be fixed as unity-2d is no longer 
supported since ubuntu 12.10 (see comment #343).

  *

  This should mostly be fixed for Natty and might get backported to
  earlier releases as well.

  For Precise (12.04)  this is again broken for unity-2d (as of 17.7.2012 
unity-2d 5.12.0-0ubuntu1.1).
  Note that if the window has a scrollbar, you can grab that to resize the 
window. If not, you are stuck with the 1px border. Workaround: NONE KNOWN (see 
comment 320)?

  *

  *Blueprint for Natty, Ubuntu 11.04:

  https://blueprints.edge.launchpad.net/ubuntu/+spec/packageselection-
  dx-n-resizing-windows

  Work items1 * Make sure the new resize grip fits in current applications; 
doesn't interfere with anything. We should make some noise about this during 
the Natty cycle so people keep their eyes open and file bugs.
  2 * Invisible window resize area - around 3px invisible area to allow resize 
on all sides.

  *

  Working grip backported to gtk2 already available in ppa :
  https://launchpad.net/~bratsche/+archive/gtk

  *

  Workaround for Compiz/Unity: Alt+Middlemousebutton resizes a window
  most comfortably.

  Workaround:  Edit /usr/share/themes/Ambiance/metacity-1/metacity-
  theme-1.xml.  Set the following values in frame_geometry_normal as
  desired:

  
  
  

  

  Binary package hint: metacity

  - The issue has been an issue for users (especially of large) screens
  for several releases- Trackpad users seem to be particularly impacted
  by this- The issue appears to have been significantly aggravated in
  Lucid by changing the border width from 3 pixels to 1 pixel

  The window borders in metacity are far too thin to be used for
  comfortable window resizing, and resize handles are not available in
  all applications (or even most). In fact, of all the windows I have
  open right now, not a single one of them has a resize handle. The
  result is that I get a lot of "misses" when I try to drag a window
  border, which usually results in my clicking on the wrong window
  altogether. The best fix for this usability bug is to create an
  "invisible" region around each non-maximized window about 4px thick
  that can be used for resizing (in addition to the visible border). Or
  perhaps there should be a border thickness option on the System >
  Preferences > Windows dialog (although the default thickness should
  still be increased considerably). Ideally all windows would also have
  a resize handle but I realize that these have to be application
  controlled (at least that seems to be the position of the metacity
  team).

To manage notifications about this bug go to:
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[Touch-packages] [Bug 160311] Re: Resizing windows by grabbing window borders is difficult

2015-09-22 Thread JohnWashington
Madbiologist: you write "This bug is about the default resize grab
handle at window borders being too small".

Can I gently suggest you read the title of this problem report?

"Resizing windows by grabbing window borders is difficult"

Window borders.  Nothing about a resize grab handle (which I assume is
the region in the lower right of some desktop's windows, is that so?).
And also read the substance of post #1.  It's about window borders.

I'm sorry, but if you think the solution to a request for set-ability of
window borders is to provide a feature in one corner of the window, I
feel you've misunderstood.  No doubt that feature is indeed a useful fix
for some bugs and feature requests, but not, I believe, this one.

So I would request this bug's status be changed.  Fixed is not correct.

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/160311

Title:
  Resizing windows by grabbing window borders is difficult

Status in Ayatana Design:
  Fix Released
Status in emerald:
  New
Status in One Hundred Papercuts:
  Fix Released
Status in metacity:
  In Progress
Status in ubuntu-mate:
  Opinion
Status in Release Notes for Ubuntu:
  Fix Released
Status in Unity:
  Fix Released
Status in unity-2d:
  Invalid
Status in light-themes package in Ubuntu:
  Fix Released
Status in unity package in Ubuntu:
  Fix Released

Bug description:
  This bug is fixed in unity-3d since ubuntu 11.04.
  It still exists in unity-2d and will never be fixed as unity-2d is no longer 
supported since ubuntu 12.10 (see comment #343).

  *

  This should mostly be fixed for Natty and might get backported to
  earlier releases as well.

  For Precise (12.04)  this is again broken for unity-2d (as of 17.7.2012 
unity-2d 5.12.0-0ubuntu1.1).
  Note that if the window has a scrollbar, you can grab that to resize the 
window. If not, you are stuck with the 1px border. Workaround: NONE KNOWN (see 
comment 320)?

  *

  *Blueprint for Natty, Ubuntu 11.04:

  https://blueprints.edge.launchpad.net/ubuntu/+spec/packageselection-
  dx-n-resizing-windows

  Work items1 * Make sure the new resize grip fits in current applications; 
doesn't interfere with anything. We should make some noise about this during 
the Natty cycle so people keep their eyes open and file bugs.
  2 * Invisible window resize area - around 3px invisible area to allow resize 
on all sides.

  *

  Working grip backported to gtk2 already available in ppa :
  https://launchpad.net/~bratsche/+archive/gtk

  *

  Workaround for Compiz/Unity: Alt+Middlemousebutton resizes a window
  most comfortably.

  Workaround:  Edit /usr/share/themes/Ambiance/metacity-1/metacity-
  theme-1.xml.  Set the following values in frame_geometry_normal as
  desired:

  
  
  

  

  Binary package hint: metacity

  - The issue has been an issue for users (especially of large) screens
  for several releases- Trackpad users seem to be particularly impacted
  by this- The issue appears to have been significantly aggravated in
  Lucid by changing the border width from 3 pixels to 1 pixel

  The window borders in metacity are far too thin to be used for
  comfortable window resizing, and resize handles are not available in
  all applications (or even most). In fact, of all the windows I have
  open right now, not a single one of them has a resize handle. The
  result is that I get a lot of "misses" when I try to drag a window
  border, which usually results in my clicking on the wrong window
  altogether. The best fix for this usability bug is to create an
  "invisible" region around each non-maximized window about 4px thick
  that can be used for resizing (in addition to the visible border). Or
  perhaps there should be a border thickness option on the System >
  Preferences > Windows dialog (although the default thickness should
  still be increased considerably). Ideally all windows would also have
  a resize handle but I realize that these have to be application
  controlled (at least that seems to be the position of the metacity
  team).

To manage notifications about this bug go to:
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[Touch-packages] [Bug 160311] Re: Resizing windows by grabbing window borders is difficult

2015-09-22 Thread JohnWashington
Seth, when you say 'Fix Released', does this mean that in System
Settings there is now a means (using GUI tools only) for the user to
modify the border width?

Anything less than that is, to my mind, not a 'fix'.  And I suspect many
others with hand/eye coordination problems would agree it's not a fix.
Ubuntu has traditionally aimed at inclusiveness, it should be striving
to meet the needs of many, not just young people who are fortunate to
have full health.  Making the border width easily modifiable would be a
step towards making it more inclusive.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to unity in Ubuntu.
https://bugs.launchpad.net/bugs/160311

Title:
  Resizing windows by grabbing window borders is difficult

Status in Ayatana Design:
  Fix Released
Status in emerald:
  New
Status in One Hundred Papercuts:
  Fix Released
Status in metacity:
  In Progress
Status in ubuntu-mate:
  Opinion
Status in Release Notes for Ubuntu:
  Fix Released
Status in Unity:
  Fix Released
Status in unity-2d:
  Invalid
Status in light-themes package in Ubuntu:
  Fix Released
Status in unity package in Ubuntu:
  Fix Released

Bug description:
  This bug is fixed in unity-3d since ubuntu 11.04.
  It still exists in unity-2d and will never be fixed as unity-2d is no longer 
supported since ubuntu 12.10 (see comment #343).

  *

  This should mostly be fixed for Natty and might get backported to
  earlier releases as well.

  For Precise (12.04)  this is again broken for unity-2d (as of 17.7.2012 
unity-2d 5.12.0-0ubuntu1.1).
  Note that if the window has a scrollbar, you can grab that to resize the 
window. If not, you are stuck with the 1px border. Workaround: NONE KNOWN (see 
comment 320)?

  *

  *Blueprint for Natty, Ubuntu 11.04:

  https://blueprints.edge.launchpad.net/ubuntu/+spec/packageselection-
  dx-n-resizing-windows

  Work items1 * Make sure the new resize grip fits in current applications; 
doesn't interfere with anything. We should make some noise about this during 
the Natty cycle so people keep their eyes open and file bugs.
  2 * Invisible window resize area - around 3px invisible area to allow resize 
on all sides.

  *

  Working grip backported to gtk2 already available in ppa :
  https://launchpad.net/~bratsche/+archive/gtk

  *

  Workaround for Compiz/Unity: Alt+Middlemousebutton resizes a window
  most comfortably.

  Workaround:  Edit /usr/share/themes/Ambiance/metacity-1/metacity-
  theme-1.xml.  Set the following values in frame_geometry_normal as
  desired:

  
  
  

  

  Binary package hint: metacity

  - The issue has been an issue for users (especially of large) screens
  for several releases- Trackpad users seem to be particularly impacted
  by this- The issue appears to have been significantly aggravated in
  Lucid by changing the border width from 3 pixels to 1 pixel

  The window borders in metacity are far too thin to be used for
  comfortable window resizing, and resize handles are not available in
  all applications (or even most). In fact, of all the windows I have
  open right now, not a single one of them has a resize handle. The
  result is that I get a lot of "misses" when I try to drag a window
  border, which usually results in my clicking on the wrong window
  altogether. The best fix for this usability bug is to create an
  "invisible" region around each non-maximized window about 4px thick
  that can be used for resizing (in addition to the visible border). Or
  perhaps there should be a border thickness option on the System >
  Preferences > Windows dialog (although the default thickness should
  still be increased considerably). Ideally all windows would also have
  a resize handle but I realize that these have to be application
  controlled (at least that seems to be the position of the metacity
  team).

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[Touch-packages] [Bug 160311] Re: Resizing windows by grabbing window borders is difficult

2015-08-03 Thread JohnWashington
I don't even accept that it's  adequately fixed in Unity (unless there's
been significant progress since 14.04, for I only use LTS releases).

I teach elderly users with little or no experience of computers.
Naturally many don't have good hand/eye coordination, so they need to be
able to adjust settings easily to make the system fit their needs.  One
would expect this to be found under Settings / Universal Access, but
there is nothing there that addresses this issue.

If you look at Windows XP (I'm not familiar enough with later versions
to speak from memory) you can go into the control panel and set window
borders to whatever width you want.  After adjustment the result may not
be as pretty, but when you're over 70 and unlikely to have a career in
Hollywood, 'pretty' isn't high on your wish list, accessibility IS.

Please consider addressing this.  It would be a boon if you can get it
done before 16.04.

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Title:
  Resizing windows by grabbing window borders is difficult

Status in Ayatana Design:
  Fix Released
Status in emerald:
  New
Status in One Hundred Papercuts:
  Fix Released
Status in metacity:
  In Progress
Status in ubuntu-mate:
  Opinion
Status in Release Notes for Ubuntu:
  Fix Released
Status in Unity:
  Fix Released
Status in unity-2d:
  Invalid
Status in light-themes package in Ubuntu:
  Fix Released
Status in unity package in Ubuntu:
  Confirmed

Bug description:
  This bug is fixed in unity-3d since ubuntu 11.04.
  It still exists in unity-2d and will never be fixed as unity-2d is no longer 
supported since ubuntu 12.10 (see comment #343).

  *

  This should mostly be fixed for Natty and might get backported to
  earlier releases as well.

  For Precise (12.04)  this is again broken for unity-2d (as of 17.7.2012 
unity-2d 5.12.0-0ubuntu1.1).
  Note that if the window has a scrollbar, you can grab that to resize the 
window. If not, you are stuck with the 1px border. Workaround: NONE KNOWN (see 
comment 320)?

  *

  *Blueprint for Natty, Ubuntu 11.04:

  https://blueprints.edge.launchpad.net/ubuntu/+spec/packageselection-
  dx-n-resizing-windows

  Work items1 * Make sure the new resize grip fits in current applications; 
doesn't interfere with anything. We should make some noise about this during 
the Natty cycle so people keep their eyes open and file bugs.
  2 * Invisible window resize area - around 3px invisible area to allow resize 
on all sides.

  *

  Working grip backported to gtk2 already available in ppa :
  https://launchpad.net/~bratsche/+archive/gtk

  *

  Workaround for Compiz/Unity: Alt+Middlemousebutton resizes a window
  most comfortably.

  Workaround:  Edit /usr/share/themes/Ambiance/metacity-1/metacity-
  theme-1.xml.  Set the following values in frame_geometry_normal as
  desired:

  distance name=left_width value=3/
  distance name=right_width value=3/
  distance name=bottom_height value=3/

  

  Binary package hint: metacity

  - The issue has been an issue for users (especially of large) screens
  for several releases- Trackpad users seem to be particularly impacted
  by this- The issue appears to have been significantly aggravated in
  Lucid by changing the border width from 3 pixels to 1 pixel

  The window borders in metacity are far too thin to be used for
  comfortable window resizing, and resize handles are not available in
  all applications (or even most). In fact, of all the windows I have
  open right now, not a single one of them has a resize handle. The
  result is that I get a lot of misses when I try to drag a window
  border, which usually results in my clicking on the wrong window
  altogether. The best fix for this usability bug is to create an
  invisible region around each non-maximized window about 4px thick
  that can be used for resizing (in addition to the visible border). Or
  perhaps there should be a border thickness option on the System 
  Preferences  Windows dialog (although the default thickness should
  still be increased considerably). Ideally all windows would also have
  a resize handle but I realize that these have to be application
  controlled (at least that seems to be the position of the metacity
  team).

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[Touch-packages] [Bug 1267059] Re: Unattended-Upgrade::Remove-Unused-Dependencies does not work

2015-03-24 Thread JohnWashington
@Nathaniel: does http://packaging.ubuntu.com/html/fixing-a-bug.html
help?

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Title:
  Unattended-Upgrade::Remove-Unused-Dependencies does not work

Status in unattended-upgrades package in Ubuntu:
  Triaged

Bug description:
  I have a system that runs unattended-upgrades just fine. Now i want to
  automate removal of old kernels and kernel header packages that are
  accumulating otherwise. So i set 'Unattended-Upgrade::Remove-Unused-
  Dependencies true;'. But it doesn't work.

  
  Details: Lots of stuff pending autoremoval:

  $ apt-get --assume-no autoremove 
  Reading package lists... Done
  Building dependency tree   
  Reading state information... Done
  The following packages will be REMOVED
linux-headers-3.2.0-38 linux-headers-3.2.0-38-generic 
linux-headers-3.2.0-39 linux-headers-3.2.0-39-generic linux-headers-3.2.0-40 
linux-headers-3.2.0-40-generic linux-headers-3.2.0-41 
linux-headers-3.2.0-41-generic linux-headers-3.2.0-43 
linux-headers-3.2.0-43-generic linux-headers-3.2.0-44 
linux-headers-3.2.0-44-generic linux-headers-3.2.0-45 
linux-headers-3.2.0-45-generic linux-headers-3.2.0-48 
linux-headers-3.2.0-48-generic linux-headers-3.2.0-51 
linux-headers-3.2.0-51-generic linux-headers-3.2.0-52 
linux-headers-3.2.0-52-generic linux-headers-3.2.0-53 
linux-headers-3.2.0-53-generic linux-headers-3.2.0-54 
linux-headers-3.2.0-54-generic linux-headers-3.2.0-55 
linux-headers-3.2.0-55-generic linux-headers-3.2.0-56 
linux-headers-3.2.0-56-generic linux-image-3.2.0-39-generic 
linux-image-3.2.0-40-generic linux-image-3.2.0-41-generic 
linux-image-3.2.0-43-generic linux-image-3.2.0-44-generic 
linux-image-3.2.0-45-generic linux-image-3.2.0-48-generic 
linux-image-3.2.0-51-generic linux-
 image-3.2.0-52-generic linux-image-3.2.0-53-generic 
linux-image-3.2.0-54-generic linux-image-3.2.0-55-generic 
linux-image-3.2.0-56-generic
  0 upgraded, 0 newly installed, 41 to remove and 13 not upgraded.
  After this operation, 2,893 MB disk space will be freed.
  Do you want to continue [Y/n]? N
  Abort.

  Note that the majority of these packages have been installed by
  unattended-upgrades from precise-security.

  According to the comments within/etc/apt/apt.conf.d/50unattended-
  upgrades, this should automate autoremoval:

// Do automatic removal of new unused dependencies after the upgrade
// (equivalent to apt-get autoremove)
Unattended-Upgrade::Remove-Unused-Dependencies true;

  but nothing happens (note the line Packages that are auto removed: ''
  :

  $ unattended-upgrades --debug --dry-run
  Initial blacklisted packages: 
  Starting unattended upgrades script
  Allowed origins are: ['o=Ubuntu,a=precise-security']
  adjusting candidate version: 'Version: package:'accountsservice' 
version:'0.6.15-2ubuntu9.6.1''
  adjusting candidate version: 'Version: package:'libaccountsservice0' 
version:'0.6.15-2ubuntu9.6.1''
  adjusting candidate version: 'Version: package:'libdrm-intel1' 
version:'2.4.43-0ubuntu0.0.3''
  adjusting candidate version: 'Version: package:'libdrm-nouveau1a' 
version:'2.4.43-0ubuntu0.0.3''
  adjusting candidate version: 'Version: package:'libdrm-radeon1' 
version:'2.4.43-0ubuntu0.0.3''
  adjusting candidate version: 'Version: package:'libdrm2' 
version:'2.4.43-0ubuntu0.0.3''
  Checking: bc ([Origin component:'main' archive:'precise-updates' 
origin:'Ubuntu' label:'Ubuntu' site:'gb.archive.ubuntu.com' isTrusted:True])
  Checking: grub-common ([Origin component:'main' archive:'precise-updates' 
origin:'Ubuntu' label:'Ubuntu' site:'gb.archive.ubuntu.com' isTrusted:True])
  Checking: grub-pc ([Origin component:'main' archive:'precise-updates' 
origin:'Ubuntu' label:'Ubuntu' site:'gb.archive.ubuntu.com' isTrusted:True])
  Checking: grub-pc-bin ([Origin component:'main' archive:'precise-updates' 
origin:'Ubuntu' label:'Ubuntu' site:'gb.archive.ubuntu.com' isTrusted:True])
  Checking: grub2-common ([Origin component:'main' archive:'precise-updates' 
origin:'Ubuntu' label:'Ubuntu' site:'gb.archive.ubuntu.com' isTrusted:True])
  Checking: iproute ([Origin component:'main' archive:'precise-updates' 
origin:'Ubuntu' label:'Ubuntu' site:'gb.archive.ubuntu.com' isTrusted:True])
  Checking: landscape-common ([Origin component:'main' 
archive:'precise-updates' origin:'Ubuntu' label:'Ubuntu' 
site:'gb.archive.ubuntu.com' isTrusted:True])
  pkgs that look like they should be upgraded: 
  Fetched 0 B in 0s (0 B/s) 

 
  blacklist: []
  Packages that are auto removed: ''
  InstCount=0 DelCount=0 BrokenCout=0
  No packages found that can be upgraded unattended

  
  
  I am using unattended-upgrades-0.76ubuntu1 on Ubuntu 12.04.3 LTS

To manage 

[Touch-packages] [Bug 1267059] Re: Unattended-Upgrade::Remove-Unused-Dependencies does not work

2015-03-23 Thread JohnWashington
Apreche: you say it's a serious issue, and I agree with you.  Allegedly,
if I look at the stats at the top of the page, this affects me and 34
other users.  Though I'm betting that's just the tip of the iceberg.

Informal discussions reveal that bugs need to have thousands indicating
it affects them before they're likely to get attention.  So either don't
hold your breath or find a way to get more visibility. :(

Or find a developer you can get interested?

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Title:
  Unattended-Upgrade::Remove-Unused-Dependencies does not work

Status in unattended-upgrades package in Ubuntu:
  Triaged

Bug description:
  I have a system that runs unattended-upgrades just fine. Now i want to
  automate removal of old kernels and kernel header packages that are
  accumulating otherwise. So i set 'Unattended-Upgrade::Remove-Unused-
  Dependencies true;'. But it doesn't work.

  
  Details: Lots of stuff pending autoremoval:

  $ apt-get --assume-no autoremove 
  Reading package lists... Done
  Building dependency tree   
  Reading state information... Done
  The following packages will be REMOVED
linux-headers-3.2.0-38 linux-headers-3.2.0-38-generic 
linux-headers-3.2.0-39 linux-headers-3.2.0-39-generic linux-headers-3.2.0-40 
linux-headers-3.2.0-40-generic linux-headers-3.2.0-41 
linux-headers-3.2.0-41-generic linux-headers-3.2.0-43 
linux-headers-3.2.0-43-generic linux-headers-3.2.0-44 
linux-headers-3.2.0-44-generic linux-headers-3.2.0-45 
linux-headers-3.2.0-45-generic linux-headers-3.2.0-48 
linux-headers-3.2.0-48-generic linux-headers-3.2.0-51 
linux-headers-3.2.0-51-generic linux-headers-3.2.0-52 
linux-headers-3.2.0-52-generic linux-headers-3.2.0-53 
linux-headers-3.2.0-53-generic linux-headers-3.2.0-54 
linux-headers-3.2.0-54-generic linux-headers-3.2.0-55 
linux-headers-3.2.0-55-generic linux-headers-3.2.0-56 
linux-headers-3.2.0-56-generic linux-image-3.2.0-39-generic 
linux-image-3.2.0-40-generic linux-image-3.2.0-41-generic 
linux-image-3.2.0-43-generic linux-image-3.2.0-44-generic 
linux-image-3.2.0-45-generic linux-image-3.2.0-48-generic 
linux-image-3.2.0-51-generic linux-
 image-3.2.0-52-generic linux-image-3.2.0-53-generic 
linux-image-3.2.0-54-generic linux-image-3.2.0-55-generic 
linux-image-3.2.0-56-generic
  0 upgraded, 0 newly installed, 41 to remove and 13 not upgraded.
  After this operation, 2,893 MB disk space will be freed.
  Do you want to continue [Y/n]? N
  Abort.

  Note that the majority of these packages have been installed by
  unattended-upgrades from precise-security.

  According to the comments within/etc/apt/apt.conf.d/50unattended-
  upgrades, this should automate autoremoval:

// Do automatic removal of new unused dependencies after the upgrade
// (equivalent to apt-get autoremove)
Unattended-Upgrade::Remove-Unused-Dependencies true;

  but nothing happens (note the line Packages that are auto removed: ''
  :

  $ unattended-upgrades --debug --dry-run
  Initial blacklisted packages: 
  Starting unattended upgrades script
  Allowed origins are: ['o=Ubuntu,a=precise-security']
  adjusting candidate version: 'Version: package:'accountsservice' 
version:'0.6.15-2ubuntu9.6.1''
  adjusting candidate version: 'Version: package:'libaccountsservice0' 
version:'0.6.15-2ubuntu9.6.1''
  adjusting candidate version: 'Version: package:'libdrm-intel1' 
version:'2.4.43-0ubuntu0.0.3''
  adjusting candidate version: 'Version: package:'libdrm-nouveau1a' 
version:'2.4.43-0ubuntu0.0.3''
  adjusting candidate version: 'Version: package:'libdrm-radeon1' 
version:'2.4.43-0ubuntu0.0.3''
  adjusting candidate version: 'Version: package:'libdrm2' 
version:'2.4.43-0ubuntu0.0.3''
  Checking: bc ([Origin component:'main' archive:'precise-updates' 
origin:'Ubuntu' label:'Ubuntu' site:'gb.archive.ubuntu.com' isTrusted:True])
  Checking: grub-common ([Origin component:'main' archive:'precise-updates' 
origin:'Ubuntu' label:'Ubuntu' site:'gb.archive.ubuntu.com' isTrusted:True])
  Checking: grub-pc ([Origin component:'main' archive:'precise-updates' 
origin:'Ubuntu' label:'Ubuntu' site:'gb.archive.ubuntu.com' isTrusted:True])
  Checking: grub-pc-bin ([Origin component:'main' archive:'precise-updates' 
origin:'Ubuntu' label:'Ubuntu' site:'gb.archive.ubuntu.com' isTrusted:True])
  Checking: grub2-common ([Origin component:'main' archive:'precise-updates' 
origin:'Ubuntu' label:'Ubuntu' site:'gb.archive.ubuntu.com' isTrusted:True])
  Checking: iproute ([Origin component:'main' archive:'precise-updates' 
origin:'Ubuntu' label:'Ubuntu' site:'gb.archive.ubuntu.com' isTrusted:True])
  Checking: landscape-common ([Origin component:'main' 
archive:'precise-updates' origin:'Ubuntu' label:'Ubuntu' 
site:'gb.archive.ubuntu.com' isTrusted:True])
  pkgs that look like they should be upgraded: 
  Fetched 0 B in 0s (0 

[Touch-packages] [Bug 1372448] Re: HP Deskjet D1660 prints but no ink on paper!

2014-11-25 Thread JohnWashington
I've changed the status back to incomplete because I still hope to move
this forward.  I'm unable to borrow the printer before January.

** Changed in: cups (Ubuntu)
   Status: Expired = Incomplete

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Title:
  HP Deskjet D1660 prints but no ink on paper!

Status in “cups” package in Ubuntu:
  Incomplete

Bug description:
  HP Deskjet D1660 moves the paper and the head exactly as if it's
  printing correctly, but there's no ink on the paper.  However it does
  work as expected on Windows, so the hardware is ok.  Reproduced on
  12.04, 14.04, Linux Mint 17 (which is based on 14.04) and even Debian
  7.5.

  I hope to borrow the printer from the owner to capture logs etc and
  investigate in more detail.

  It's strange that I can find no other reports of such behaviour with
  the D1660, though there are other reports of it not working at all and
  subsequent success.  But bug #521429 describes an identical problem
  with the HP F370 printer.

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[Touch-packages] [Bug 1241972] Re: Drag and drop from Dash to Desktop doesn't work

2014-10-06 Thread JohnWashington
If you don't have additional info, please just click on the This bug
affects you and 93 other people exclamation mark (at the top of the bug
report), so you add to the count.  Adding comments like Me too just
clutter reports and make it harder for developers.

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Title:
  Drag and drop from Dash to Desktop doesn't work

Status in Chromium Browser:
  New
Status in One Hundred Papercuts:
  Triaged
Status in Unity:
  Triaged
Status in Unity 7.1 series:
  Won't Fix
Status in Unity 7.2 series:
  Triaged
Status in “nautilus” package in Ubuntu:
  Triaged
Status in “unity” package in Ubuntu:
  Triaged

Bug description:
  When you try to drag and drop an app from Dash (both from app lens and
  home lens) to Desktop, system display an error and the shortcut isn't
  created.

  The error is:
  Error while copying - There was an error getting information about /.
  More details: The specified location is not supported

  Then there are four buttons: Cancel - Skip all - Skip - Retry.

  Way to reproduce:
  - Open the dash
  - Drag an app icon and drop on desktop

  What happend:
  - An error is raised

  What expected:
  - A shortcut is created

  With file, music and photo is all ok.

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[Touch-packages] [Bug 1346868] Re: Canon MX310 printer hangs when printing LibreOffice Writer doc

2014-09-30 Thread JohnWashington
Isn't this really a workaround, rather than a proper fix?  Presumably
when bi-directional comms are used there is useful info being returned
by the printer, so now that it's prevented that will cause the printer
to run slower or other problems will be ignored?

Will this be taken up with Canon's engineers, or were they not the
people who wrote the driver?

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Title:
  Canon MX310 printer hangs when printing LibreOffice Writer doc

Status in “cups” package in Ubuntu:
  Triaged

Bug description:
  New Linux user reports problem printing letters from Lenovo T60 with
  Linux Mint 17 (Qiana) on Canon MX310 printer using LibreOffice
  4.2.4.2.

  I've borrowed the printer and done a fresh install of Mint 17 and
  Ubuntu 14.04 and reproduced the problem on both systems.  A short
  letter prints to completion as far as the computer is concerned and is
  removed from the print queue.  The printer prints the full text but
  does not eject the page, and the display shows PRINTING  The
  paper has to be manually pulled out of the printer and it has to be
  power cycled to resume normal operation.

  I will attach the document used.

  I've turned on the error log, but it's about 14MB, rather large to
  upload.

  I'll be returning the printer today, and travelling for perhaps a
  week, but after that I'm keen to resume investigation, though this is
  my first time with a printer problem so I'll be appreciating any
  guidance.

  In contrast, printing from Firefox and Gedit have not shown any
  problem.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1.1
  ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2
  Uname: Linux 3.13.0-30-generic i686
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: i386
  CurrentDesktop: Unity
  Date: Tue Jul 22 11:52:10 2014
  InstallationDate: Installed on 2014-07-14 (7 days ago)
  InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release i386 (20140417)
  Lpstat: device for MX310-series: 
usb://Canon/MX310%20series?serial=470CDEinterface=1
  MachineType: LENOVO 1706W5K
  Papersize: a4
  PccardctlIdent:
   Socket 0:
 no product info available
  PccardctlStatus:
   Socket 0:
 no card
  PpdFiles: MX310-series: Canon MX310 series - CUPS+Gutenprint v5.2.10-pre2
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic 
root=UUID=f88bfaa3-b8a8-4ec0-beaf-cf990a6066cc ro quiet splash
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/21/2006
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 7BET45WW (1.05 )
  dmi.board.name: 1706W5K
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvr7BET45WW(1.05):bd04/21/2006:svnLENOVO:pn1706W5K:pvrThinkPadX60:rvnLENOVO:rn1706W5K:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 1706W5K
  dmi.product.version: ThinkPad X60
  dmi.sys.vendor: LENOVO

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[Touch-packages] [Bug 1372448] Re: HP Deskjet D1660 prints but no ink on paper!

2014-09-25 Thread JohnWashington
Driver is whatever is installed by Ubuntu out of the box, a fresh
install.  I can't provide further info, but I hope to investigate fully
when the owner lends me the printer.

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Title:
  HP Deskjet D1660 prints but no ink on paper!

Status in “cups” package in Ubuntu:
  Incomplete

Bug description:
  HP Deskjet D1660 moves the paper and the head exactly as if it's
  printing correctly, but there's no ink on the paper.  However it does
  work as expected on Windows, so the hardware is ok.  Reproduced on
  12.04, 14.04, Linux Mint 17 (which is based on 14.04) and even Debian
  7.5.

  I hope to borrow the printer from the owner to capture logs etc and
  investigate in more detail.

  It's strange that I can find no other reports of such behaviour with
  the D1660, though there are other reports of it not working at all and
  subsequent success.  But bug #521429 describes an identical problem
  with the HP F370 printer.

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[Touch-packages] [Bug 521429] Re: HP Deskjet F370 produces nothing but blank outputs

2014-09-22 Thread JohnWashington
Identical problem for the HP Deskjet D1660 printer reported in bug
#1372448.

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Title:
  HP Deskjet F370 produces nothing but blank outputs

Status in “cups” package in Ubuntu:
  Expired

Bug description:
  Binary package hint: cups

  HP Deskjet F370 just gives me blank outputs when printing. The printer
  works perfectly when connected to my Win 7 laptop but when connecting
  it to my Ubuntu desktop it fails. I can hear it working and the toner
  heads are moving but no ink is produced on the paper.

  The printer is connected via usb.

  It's similar to the bug described in report #313195 but as I have
  another os-version and another printer I file this report.

  System:
  Ubuntu Karmic 9.10
  CUPS 1.4.1-5ubuntu2.2

  Expected results:
  The printer should give me a printed copy of the desired document.

  Actual result:
  The printer just produces blank papers

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[Touch-packages] [Bug 1346868] Re: Canon MX310 printer hangs when printing LibreOffice Writer doc

2014-09-13 Thread JohnWashington
lpadmin -p MX310-series  -o usb-unidir-default=true seems to fix the
problem.  Removing that (-R) and using instead lpadmin -p MX310-series
-o usb-no-reattach-default=true  the symptoms are as before.

Does this help?  Are there further tests I can run?

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https://bugs.launchpad.net/bugs/1346868

Title:
  Canon MX310 printer hangs when printing LibreOffice Writer doc

Status in “cups” package in Ubuntu:
  Incomplete

Bug description:
  New Linux user reports problem printing letters from Lenovo T60 with
  Linux Mint 17 (Qiana) on Canon MX310 printer using LibreOffice
  4.2.4.2.

  I've borrowed the printer and done a fresh install of Mint 17 and
  Ubuntu 14.04 and reproduced the problem on both systems.  A short
  letter prints to completion as far as the computer is concerned and is
  removed from the print queue.  The printer prints the full text but
  does not eject the page, and the display shows PRINTING  The
  paper has to be manually pulled out of the printer and it has to be
  power cycled to resume normal operation.

  I will attach the document used.

  I've turned on the error log, but it's about 14MB, rather large to
  upload.

  I'll be returning the printer today, and travelling for perhaps a
  week, but after that I'm keen to resume investigation, though this is
  my first time with a printer problem so I'll be appreciating any
  guidance.

  In contrast, printing from Firefox and Gedit have not shown any
  problem.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1.1
  ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2
  Uname: Linux 3.13.0-30-generic i686
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: i386
  CurrentDesktop: Unity
  Date: Tue Jul 22 11:52:10 2014
  InstallationDate: Installed on 2014-07-14 (7 days ago)
  InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release i386 (20140417)
  Lpstat: device for MX310-series: 
usb://Canon/MX310%20series?serial=470CDEinterface=1
  MachineType: LENOVO 1706W5K
  Papersize: a4
  PccardctlIdent:
   Socket 0:
 no product info available
  PccardctlStatus:
   Socket 0:
 no card
  PpdFiles: MX310-series: Canon MX310 series - CUPS+Gutenprint v5.2.10-pre2
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic 
root=UUID=f88bfaa3-b8a8-4ec0-beaf-cf990a6066cc ro quiet splash
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/21/2006
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 7BET45WW (1.05 )
  dmi.board.name: 1706W5K
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvr7BET45WW(1.05):bd04/21/2006:svnLENOVO:pn1706W5K:pvrThinkPadX60:rvnLENOVO:rn1706W5K:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 1706W5K
  dmi.product.version: ThinkPad X60
  dmi.sys.vendor: LENOVO

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[Touch-packages] [Bug 1346868] Re: Canon MX310 printer hangs when printing LibreOffice Writer doc

2014-09-12 Thread JohnWashington
I have the MX310 printer on loan again for a short time.  I suspected
that the behaviour, with the printer hanging up and requiring the power
plug to be pulled to recover, while Ubuntu was fine, is perhaps due to a
firmware error.  After all, no matter what one throws at the printer, it
shouldn't lock up, right?  But I've downloaded the firmware update
program (Windows and Mac only, grrr) using XP and found that the
firmware is already at 1.040, Canon's latest version.

On XP the printer prints the example doc (supplied above) without
incident, again using Libre Office.

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You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1346868

Title:
  Canon MX310 printer hangs when printing LibreOffice Writer doc

Status in “cups” package in Ubuntu:
  Incomplete

Bug description:
  New Linux user reports problem printing letters from Lenovo T60 with
  Linux Mint 17 (Qiana) on Canon MX310 printer using LibreOffice
  4.2.4.2.

  I've borrowed the printer and done a fresh install of Mint 17 and
  Ubuntu 14.04 and reproduced the problem on both systems.  A short
  letter prints to completion as far as the computer is concerned and is
  removed from the print queue.  The printer prints the full text but
  does not eject the page, and the display shows PRINTING  The
  paper has to be manually pulled out of the printer and it has to be
  power cycled to resume normal operation.

  I will attach the document used.

  I've turned on the error log, but it's about 14MB, rather large to
  upload.

  I'll be returning the printer today, and travelling for perhaps a
  week, but after that I'm keen to resume investigation, though this is
  my first time with a printer problem so I'll be appreciating any
  guidance.

  In contrast, printing from Firefox and Gedit have not shown any
  problem.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1.1
  ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2
  Uname: Linux 3.13.0-30-generic i686
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: i386
  CurrentDesktop: Unity
  Date: Tue Jul 22 11:52:10 2014
  InstallationDate: Installed on 2014-07-14 (7 days ago)
  InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release i386 (20140417)
  Lpstat: device for MX310-series: 
usb://Canon/MX310%20series?serial=470CDEinterface=1
  MachineType: LENOVO 1706W5K
  Papersize: a4
  PccardctlIdent:
   Socket 0:
 no product info available
  PccardctlStatus:
   Socket 0:
 no card
  PpdFiles: MX310-series: Canon MX310 series - CUPS+Gutenprint v5.2.10-pre2
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic 
root=UUID=f88bfaa3-b8a8-4ec0-beaf-cf990a6066cc ro quiet splash
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/21/2006
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 7BET45WW (1.05 )
  dmi.board.name: 1706W5K
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvr7BET45WW(1.05):bd04/21/2006:svnLENOVO:pn1706W5K:pvrThinkPadX60:rvnLENOVO:rn1706W5K:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 1706W5K
  dmi.product.version: ThinkPad X60
  dmi.sys.vendor: LENOVO

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[Touch-packages] [Bug 1346868] [NEW] Canon MX310 printer hangs when printing LibreOffice Writer doc

2014-07-22 Thread JohnWashington
Public bug reported:

New Linux user reports problem printing letters from Lenovo T60 with
Linux Mint 17 (Qiana) on Canon MX310 printer using LibreOffice 4.2.4.2.

I've borrowed the printer and done a fresh install of Mint 17 and Ubuntu
14.04 and reproduced the problem on both systems.  A short letter prints
to completion as far as the computer is concerned and is removed from
the print queue.  The printer prints the full text but does not eject
the page, and the display shows PRINTING  The paper has to be
manually pulled out of the printer and it has to be power cycled to
resume normal operation.

I will attach the document used.

I've turned on the error log, but it's about 14MB, rather large to
upload.

I'll be returning the printer today, and travelling for perhaps a week,
but after that I'm keen to resume investigation, though this is my first
time with a printer problem so I'll be appreciating any guidance.

In contrast, printing from Firefox and Gedit have not shown any problem.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: cups 1.7.2-0ubuntu1.1
ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2
Uname: Linux 3.13.0-30-generic i686
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: i386
CurrentDesktop: Unity
Date: Tue Jul 22 11:52:10 2014
InstallationDate: Installed on 2014-07-14 (7 days ago)
InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release i386 (20140417)
Lpstat: device for MX310-series: 
usb://Canon/MX310%20series?serial=470CDEinterface=1
MachineType: LENOVO 1706W5K
Papersize: a4
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
PpdFiles: MX310-series: Canon MX310 series - CUPS+Gutenprint v5.2.10-pre2
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic 
root=UUID=f88bfaa3-b8a8-4ec0-beaf-cf990a6066cc ro quiet splash
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/21/2006
dmi.bios.vendor: LENOVO
dmi.bios.version: 7BET45WW (1.05 )
dmi.board.name: 1706W5K
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: 
dmi:bvnLENOVO:bvr7BET45WW(1.05):bd04/21/2006:svnLENOVO:pn1706W5K:pvrThinkPadX60:rvnLENOVO:rn1706W5K:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 1706W5K
dmi.product.version: ThinkPad X60
dmi.sys.vendor: LENOVO

** Affects: cups (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: apparmor apport-bug i386 trusty

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1346868

Title:
  Canon MX310 printer hangs when printing LibreOffice Writer doc

Status in “cups” package in Ubuntu:
  New

Bug description:
  New Linux user reports problem printing letters from Lenovo T60 with
  Linux Mint 17 (Qiana) on Canon MX310 printer using LibreOffice
  4.2.4.2.

  I've borrowed the printer and done a fresh install of Mint 17 and
  Ubuntu 14.04 and reproduced the problem on both systems.  A short
  letter prints to completion as far as the computer is concerned and is
  removed from the print queue.  The printer prints the full text but
  does not eject the page, and the display shows PRINTING  The
  paper has to be manually pulled out of the printer and it has to be
  power cycled to resume normal operation.

  I will attach the document used.

  I've turned on the error log, but it's about 14MB, rather large to
  upload.

  I'll be returning the printer today, and travelling for perhaps a
  week, but after that I'm keen to resume investigation, though this is
  my first time with a printer problem so I'll be appreciating any
  guidance.

  In contrast, printing from Firefox and Gedit have not shown any
  problem.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1.1
  ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2
  Uname: Linux 3.13.0-30-generic i686
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: i386
  CurrentDesktop: Unity
  Date: Tue Jul 22 11:52:10 2014
  InstallationDate: Installed on 2014-07-14 (7 days ago)
  InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release i386 (20140417)
  Lpstat: device for MX310-series: 
usb://Canon/MX310%20series?serial=470CDEinterface=1
  MachineType: LENOVO 1706W5K
  Papersize: a4
  PccardctlIdent:
   Socket 0:
 no product info available
  PccardctlStatus:
   Socket 0:
 no card
  PpdFiles: MX310-series: Canon MX310 series - CUPS+Gutenprint v5.2.10-pre2
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic 
root=UUID=f88bfaa3-b8a8-4ec0-beaf-cf990a6066cc ro quiet splash
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/21/2006
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 7BET45WW (1.05 )
  dmi.board.name: 1706W5K
  

[Touch-packages] [Bug 1346868] Re: Canon MX310 printer hangs when printing LibreOffice Writer doc

2014-07-22 Thread JohnWashington
Example LO document used in above test.

** Attachment added: prints-but-hangs-printer.odt
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1346868/+attachment/4159903/+files/prints-but-hangs-printer.odt

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1346868

Title:
  Canon MX310 printer hangs when printing LibreOffice Writer doc

Status in “cups” package in Ubuntu:
  New

Bug description:
  New Linux user reports problem printing letters from Lenovo T60 with
  Linux Mint 17 (Qiana) on Canon MX310 printer using LibreOffice
  4.2.4.2.

  I've borrowed the printer and done a fresh install of Mint 17 and
  Ubuntu 14.04 and reproduced the problem on both systems.  A short
  letter prints to completion as far as the computer is concerned and is
  removed from the print queue.  The printer prints the full text but
  does not eject the page, and the display shows PRINTING  The
  paper has to be manually pulled out of the printer and it has to be
  power cycled to resume normal operation.

  I will attach the document used.

  I've turned on the error log, but it's about 14MB, rather large to
  upload.

  I'll be returning the printer today, and travelling for perhaps a
  week, but after that I'm keen to resume investigation, though this is
  my first time with a printer problem so I'll be appreciating any
  guidance.

  In contrast, printing from Firefox and Gedit have not shown any
  problem.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1.1
  ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2
  Uname: Linux 3.13.0-30-generic i686
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: i386
  CurrentDesktop: Unity
  Date: Tue Jul 22 11:52:10 2014
  InstallationDate: Installed on 2014-07-14 (7 days ago)
  InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release i386 (20140417)
  Lpstat: device for MX310-series: 
usb://Canon/MX310%20series?serial=470CDEinterface=1
  MachineType: LENOVO 1706W5K
  Papersize: a4
  PccardctlIdent:
   Socket 0:
 no product info available
  PccardctlStatus:
   Socket 0:
 no card
  PpdFiles: MX310-series: Canon MX310 series - CUPS+Gutenprint v5.2.10-pre2
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic 
root=UUID=f88bfaa3-b8a8-4ec0-beaf-cf990a6066cc ro quiet splash
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/21/2006
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 7BET45WW (1.05 )
  dmi.board.name: 1706W5K
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvr7BET45WW(1.05):bd04/21/2006:svnLENOVO:pn1706W5K:pvrThinkPadX60:rvnLENOVO:rn1706W5K:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 1706W5K
  dmi.product.version: ThinkPad X60
  dmi.sys.vendor: LENOVO

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1346868] Re: Canon MX310 printer hangs when printing LibreOffice Writer doc

2014-07-22 Thread JohnWashington
lsusb:
Bus 001 Device 007: ID 04a9:1728 Canon, Inc. MX310 ser

$ ls -l /dev/usb/lp* /dev/bus/usb/*/*
crw-rw-r--  1 root root 189,   0 Jul 21 19:49 /dev/bus/usb/001/001
crw-rw-r--+ 1 root lp   189,   6 Jul 21 19:49 /dev/bus/usb/001/007
crw-rw-r--  1 root root 189, 128 Jul 21 19:49 /dev/bus/usb/002/001
crw-rw-r--  1 root root 189, 132 Jul 21 19:49 /dev/bus/usb/002/005
crw-rw-r--  1 root root 189, 256 Jul 21 19:49 /dev/bus/usb/003/001
crw-rw-r--  1 root root 189, 384 Jul 21 19:49 /dev/bus/usb/004/001
crw-rw-r--  1 root root 189, 512 Jul 21 19:49 /dev/bus/usb/005/001
crw-rw-r--  1 root root 189, 513 Jul 21 19:49 /dev/bus/usb/005/002
crw-rw-r--  1 root root 189, 514 Jul 21 19:49 /dev/bus/usb/005/003
crw-rw  1 root lp   180,   0 Jul 21 19:49 /dev/usb/lp0
crw-rw  1 root lp   180,   1 Jul 21 19:49 /dev/usb/lp1

$ sudo usb_printerid /dev/usb/lp0
GET_DEVICE_ID string:
MFG:Canon;CMD:BJL,BJRaster3,BSCCe,PLI;SOJ:TXT01;MDL:MX310 
series;CLS:PRINTER;DES:Canon MX310 series;VER:1.040;STA:10;HRI:EU;MSI:E3;

$ sudo usb_printerid /dev/usb/lp1
GET_DEVICE_ID string:
MFG:Canon;CMD:MultiPASS 2.1;MDL:MX310 series FAX;CLS:PRINTER;DES:Canon MX310 
series FAX;

$ lpinfo -v
network https
network http
network ipp
network ipps
network socket
network lpd
network ipp14
direct usb://Canon/MX310%20series?serial=470CDEinterface=1
direct usb://Canon/MX310%20series%20FAX?serial=470CDEinterface=2
direct hp
network smb
direct hpfax
$

Cups 1.7.2

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1346868

Title:
  Canon MX310 printer hangs when printing LibreOffice Writer doc

Status in “cups” package in Ubuntu:
  New

Bug description:
  New Linux user reports problem printing letters from Lenovo T60 with
  Linux Mint 17 (Qiana) on Canon MX310 printer using LibreOffice
  4.2.4.2.

  I've borrowed the printer and done a fresh install of Mint 17 and
  Ubuntu 14.04 and reproduced the problem on both systems.  A short
  letter prints to completion as far as the computer is concerned and is
  removed from the print queue.  The printer prints the full text but
  does not eject the page, and the display shows PRINTING  The
  paper has to be manually pulled out of the printer and it has to be
  power cycled to resume normal operation.

  I will attach the document used.

  I've turned on the error log, but it's about 14MB, rather large to
  upload.

  I'll be returning the printer today, and travelling for perhaps a
  week, but after that I'm keen to resume investigation, though this is
  my first time with a printer problem so I'll be appreciating any
  guidance.

  In contrast, printing from Firefox and Gedit have not shown any
  problem.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1.1
  ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2
  Uname: Linux 3.13.0-30-generic i686
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: i386
  CurrentDesktop: Unity
  Date: Tue Jul 22 11:52:10 2014
  InstallationDate: Installed on 2014-07-14 (7 days ago)
  InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release i386 (20140417)
  Lpstat: device for MX310-series: 
usb://Canon/MX310%20series?serial=470CDEinterface=1
  MachineType: LENOVO 1706W5K
  Papersize: a4
  PccardctlIdent:
   Socket 0:
 no product info available
  PccardctlStatus:
   Socket 0:
 no card
  PpdFiles: MX310-series: Canon MX310 series - CUPS+Gutenprint v5.2.10-pre2
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic 
root=UUID=f88bfaa3-b8a8-4ec0-beaf-cf990a6066cc ro quiet splash
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/21/2006
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 7BET45WW (1.05 )
  dmi.board.name: 1706W5K
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvr7BET45WW(1.05):bd04/21/2006:svnLENOVO:pn1706W5K:pvrThinkPadX60:rvnLENOVO:rn1706W5K:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 1706W5K
  dmi.product.version: ThinkPad X60
  dmi.sys.vendor: LENOVO

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1346868] Re: Canon MX310 printer hangs when printing LibreOffice Writer doc

2014-07-22 Thread JohnWashington
Thanks for quick response.  I did follow as much of that as seemed
relevant to me.  Can you be more specific?

By the way, I had difficulty following the instructions to turn on the
error log.  The gear icon in 14.04 has no 'Printer' in its menu (and
12.04 has 'Printers', not 'Printer').  Though once I explored 12.04 and
realised that the intent was to use the standard dialog in System
Settings, I got past that.  It's a wiki, but it's an immutable page, so
someone needs to fix it.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1346868

Title:
  Canon MX310 printer hangs when printing LibreOffice Writer doc

Status in “cups” package in Ubuntu:
  Incomplete

Bug description:
  New Linux user reports problem printing letters from Lenovo T60 with
  Linux Mint 17 (Qiana) on Canon MX310 printer using LibreOffice
  4.2.4.2.

  I've borrowed the printer and done a fresh install of Mint 17 and
  Ubuntu 14.04 and reproduced the problem on both systems.  A short
  letter prints to completion as far as the computer is concerned and is
  removed from the print queue.  The printer prints the full text but
  does not eject the page, and the display shows PRINTING  The
  paper has to be manually pulled out of the printer and it has to be
  power cycled to resume normal operation.

  I will attach the document used.

  I've turned on the error log, but it's about 14MB, rather large to
  upload.

  I'll be returning the printer today, and travelling for perhaps a
  week, but after that I'm keen to resume investigation, though this is
  my first time with a printer problem so I'll be appreciating any
  guidance.

  In contrast, printing from Firefox and Gedit have not shown any
  problem.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1.1
  ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2
  Uname: Linux 3.13.0-30-generic i686
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: i386
  CurrentDesktop: Unity
  Date: Tue Jul 22 11:52:10 2014
  InstallationDate: Installed on 2014-07-14 (7 days ago)
  InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release i386 (20140417)
  Lpstat: device for MX310-series: 
usb://Canon/MX310%20series?serial=470CDEinterface=1
  MachineType: LENOVO 1706W5K
  Papersize: a4
  PccardctlIdent:
   Socket 0:
 no product info available
  PccardctlStatus:
   Socket 0:
 no card
  PpdFiles: MX310-series: Canon MX310 series - CUPS+Gutenprint v5.2.10-pre2
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic 
root=UUID=f88bfaa3-b8a8-4ec0-beaf-cf990a6066cc ro quiet splash
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/21/2006
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 7BET45WW (1.05 )
  dmi.board.name: 1706W5K
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvr7BET45WW(1.05):bd04/21/2006:svnLENOVO:pn1706W5K:pvrThinkPadX60:rvnLENOVO:rn1706W5K:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 1706W5K
  dmi.product.version: ThinkPad X60
  dmi.sys.vendor: LENOVO

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