[Touch-packages] [Bug 1367118] [NEW] [System Product Name, Realtek ALC662 rev1, Green Line Out, Rear] No sound at all

2014-09-09 Thread Marek Wasenczuk
Public bug reported:

Using Ubuntu 13.10 - have tried re-loading alsa driver but no success -
still no sound from monitor speakers. Have looked at sound card
information BUT do not know what to look for! Am a total beginner with
OS

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.11.0-26.45-generic 3.11.10.12
Uname: Linux 3.11.0-26-generic i686
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: i386
AudioDevicesInUse:
 USERPID ACCESS COMMAND
 /dev/snd/controlC1:  user   1486 F pulseaudio
 /dev/snd/controlC0:  user   1486 F pulseaudio
CurrentDmesg:
 [ 1535.971713] audit_printk_skb: 5 callbacks suppressed
 [ 1535.971719] type=1400 audit(1410244692.413:66): apparmor=STATUS 
operation=profile_replace parent=2247 profile=unconfined 
name=/usr/lib/cups/backend/cups-pdf pid=2251 comm=apparmor_parser
 [ 1535.971732] type=1400 audit(1410244692.413:67): apparmor=STATUS 
operation=profile_replace parent=2247 profile=unconfined 
name=/usr/sbin/cupsd pid=2251 comm=apparmor_parser
 [ 1535.972918] type=1400 audit(1410244692.417:68): apparmor=STATUS 
operation=profile_replace parent=2247 profile=unconfined 
name=/usr/sbin/cupsd pid=2251 comm=apparmor_parser
Date: Tue Sep  9 07:44:59 2014
InstallationDate: Installed on 2014-04-08 (153 days ago)
InstallationMedia: Ubuntu 12.10 Quantal Quetzal - Release i386 (20121017.2)
MarkForUpload: True
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
Symptom_Card: Built-in Audio - HDA Intel
Symptom_DevicesInUse:
 USERPID ACCESS COMMAND
 /dev/snd/controlC1:  user   1486 F pulseaudio
 /dev/snd/controlC0:  user   1486 F pulseaudio
Symptom_Jack: Green Line Out, Rear
Symptom_Type: No sound at all
Title: [System Product Name, Realtek ALC662 rev1, Green Line Out, Rear] No 
sound at all
UpgradeStatus: Upgraded to saucy on 2014-04-30 (131 days ago)
dmi.bios.date: 08/01/2007
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0115
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P5LD2-X/1333
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev x.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: ASUSTek Computer INC.
dmi.chassis.version: Rev 1.xx
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr0115:bd08/01/2007:svnSystemmanufacturer:pnSystemProductName:pvrRev1.xx:rvnASUSTeKComputerINC.:rnP5LD2-X/1333:rvrRevx.xx:cvnASUSTekComputerINC.:ct3:cvrRev1.xx:
dmi.product.name: System Product Name
dmi.product.version: Rev 1.xx
dmi.sys.vendor: System manufacturer

** Affects: alsa-driver (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: apport-bug i386 saucy

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1367118

Title:
  [System Product Name, Realtek ALC662 rev1, Green Line Out, Rear] No
  sound at all

Status in “alsa-driver” package in Ubuntu:
  New

Bug description:
  Using Ubuntu 13.10 - have tried re-loading alsa driver but no success
  - still no sound from monitor speakers. Have looked at sound card
  information BUT do not know what to look for! Am a total beginner with
  OS

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.11.0-26.45-generic 3.11.10.12
  Uname: Linux 3.11.0-26-generic i686
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: i386
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  user   1486 F pulseaudio
   /dev/snd/controlC0:  user   1486 F pulseaudio
  CurrentDmesg:
   [ 1535.971713] audit_printk_skb: 5 callbacks suppressed
   [ 1535.971719] type=1400 audit(1410244692.413:66): apparmor=STATUS 
operation=profile_replace parent=2247 profile=unconfined 
name=/usr/lib/cups/backend/cups-pdf pid=2251 comm=apparmor_parser
   [ 1535.971732] type=1400 audit(1410244692.413:67): apparmor=STATUS 
operation=profile_replace parent=2247 profile=unconfined 
name=/usr/sbin/cupsd pid=2251 comm=apparmor_parser
   [ 1535.972918] type=1400 audit(1410244692.417:68): apparmor=STATUS 
operation=profile_replace parent=2247 profile=unconfined 
name=/usr/sbin/cupsd pid=2251 comm=apparmor_parser
  Date: Tue Sep  9 07:44:59 2014
  InstallationDate: Installed on 2014-04-08 (153 days ago)
  InstallationMedia: Ubuntu 12.10 Quantal Quetzal - Release i386 (20121017.2)
  MarkForUpload: True
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
  Symptom_Card: Built-in Audio - HDA Intel
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  user   1486 F pulseaudio
   /dev/snd/controlC0:  user   1486 F pulseaudio
  Symptom_Jack: Green Line Out, Rear
  

[Touch-packages] [Bug 1367118] Re: [System Product Name, Realtek ALC662 rev1, Green Line Out, Rear] No sound at all

2014-09-09 Thread Marek Wasenczuk
Can anyone help? I'm not a computer geek - need SIMPLE instructions on
how to regain sound

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1367118

Title:
  [System Product Name, Realtek ALC662 rev1, Green Line Out, Rear] No
  sound at all

Status in “alsa-driver” package in Ubuntu:
  New

Bug description:
  Using Ubuntu 13.10 - have tried re-loading alsa driver but no success
  - still no sound from monitor speakers. Have looked at sound card
  information BUT do not know what to look for! Am a total beginner with
  OS

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.11.0-26.45-generic 3.11.10.12
  Uname: Linux 3.11.0-26-generic i686
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: i386
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  user   1486 F pulseaudio
   /dev/snd/controlC0:  user   1486 F pulseaudio
  CurrentDmesg:
   [ 1535.971713] audit_printk_skb: 5 callbacks suppressed
   [ 1535.971719] type=1400 audit(1410244692.413:66): apparmor=STATUS 
operation=profile_replace parent=2247 profile=unconfined 
name=/usr/lib/cups/backend/cups-pdf pid=2251 comm=apparmor_parser
   [ 1535.971732] type=1400 audit(1410244692.413:67): apparmor=STATUS 
operation=profile_replace parent=2247 profile=unconfined 
name=/usr/sbin/cupsd pid=2251 comm=apparmor_parser
   [ 1535.972918] type=1400 audit(1410244692.417:68): apparmor=STATUS 
operation=profile_replace parent=2247 profile=unconfined 
name=/usr/sbin/cupsd pid=2251 comm=apparmor_parser
  Date: Tue Sep  9 07:44:59 2014
  InstallationDate: Installed on 2014-04-08 (153 days ago)
  InstallationMedia: Ubuntu 12.10 Quantal Quetzal - Release i386 (20121017.2)
  MarkForUpload: True
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
  Symptom_Card: Built-in Audio - HDA Intel
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  user   1486 F pulseaudio
   /dev/snd/controlC0:  user   1486 F pulseaudio
  Symptom_Jack: Green Line Out, Rear
  Symptom_Type: No sound at all
  Title: [System Product Name, Realtek ALC662 rev1, Green Line Out, Rear] No 
sound at all
  UpgradeStatus: Upgraded to saucy on 2014-04-30 (131 days ago)
  dmi.bios.date: 08/01/2007
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0115
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: P5LD2-X/1333
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev x.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: ASUSTek Computer INC.
  dmi.chassis.version: Rev 1.xx
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr0115:bd08/01/2007:svnSystemmanufacturer:pnSystemProductName:pvrRev1.xx:rvnASUSTeKComputerINC.:rnP5LD2-X/1333:rvrRevx.xx:cvnASUSTekComputerINC.:ct3:cvrRev1.xx:
  dmi.product.name: System Product Name
  dmi.product.version: Rev 1.xx
  dmi.sys.vendor: System manufacturer

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