[Touch-packages] [Bug 1834566] Re: Samsung Notebook 9 Pro - Internal Speaker Playback problem - HDA Intel - Realtek ALC298
Should have provided the links for reference: https://bugzilla.kernel.org/show_bug.cgi?id=203443 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1826645 Appears to work on 4.19.9 kernel when recompiled with patches: https://forum.manjaro.org/t/alc294-analog-audio-card-detected-but-no-sound-internaly-or-headphones/54089/29 ** Bug watch added: Linux Kernel Bug Tracker #203443 https://bugzilla.kernel.org/show_bug.cgi?id=203443 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1834566 Title: Samsung Notebook 9 Pro - Internal Speaker Playback problem - HDA Intel - Realtek ALC298 Status in alsa-driver package in Ubuntu: Confirmed Bug description: Unable to get system speakers working running 19.04. At max volume, sound is barely perceptible through headphones. Pavucontrol shows sounds is present, but no amount of adjustments makes a difference. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-20.21-generic 5.0.8 Uname: Linux 5.0.0-20-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: robert 3355 F pulseaudio CurrentDesktop: KDE Date: Fri Jun 28 00:44:13 2019 InstallationDate: Installed on 2019-06-05 (22 days ago) InstallationMedia: Kubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Digital Out, HDMI Symptom_Type: None of the above Title: [930MBE, Intel Kabylake HDMI, Digital Out, HDMI] Playback problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/25/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02AHK.029.190425.PS dmi.board.asset.tag: No Asset Tag dmi.board.name: NP930MBE-K04US dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9872A0S-C01-G001-S0001+10.0.17763 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 31 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02AHK.029.190425.PS:bd04/25/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn930MBE:pvrP02AHK:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP930MBE-K04US:rvrSGL9872A0S-C01-G001-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct31:cvrN/A: dmi.product.family: Notebook 9 Series dmi.product.name: 930MBE dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PAHK dmi.product.version: P02AHK dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1834566/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1834566] Re: Samsung Notebook 9 Pro - Internal Speaker Playback problem - HDA Intel - Realtek ALC298
Just upgraded to kernel 5.3.0.29-generic and still no sound. Found a user who compiled his kernel with ALC294 patch and seems to have gotten his sound working. His system is the ASUS UX362FA, running Realtek ALC298 (Device: pci 0x9dc8). Details can be found here: Kernel.org Bugzilla – Bug 203443, with reference to Kernel 5.1-rc6 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1834566 Title: Samsung Notebook 9 Pro - Internal Speaker Playback problem - HDA Intel - Realtek ALC298 Status in alsa-driver package in Ubuntu: Confirmed Bug description: Unable to get system speakers working running 19.04. At max volume, sound is barely perceptible through headphones. Pavucontrol shows sounds is present, but no amount of adjustments makes a difference. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-20.21-generic 5.0.8 Uname: Linux 5.0.0-20-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: robert 3355 F pulseaudio CurrentDesktop: KDE Date: Fri Jun 28 00:44:13 2019 InstallationDate: Installed on 2019-06-05 (22 days ago) InstallationMedia: Kubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Digital Out, HDMI Symptom_Type: None of the above Title: [930MBE, Intel Kabylake HDMI, Digital Out, HDMI] Playback problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/25/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02AHK.029.190425.PS dmi.board.asset.tag: No Asset Tag dmi.board.name: NP930MBE-K04US dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9872A0S-C01-G001-S0001+10.0.17763 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 31 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02AHK.029.190425.PS:bd04/25/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn930MBE:pvrP02AHK:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP930MBE-K04US:rvrSGL9872A0S-C01-G001-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct31:cvrN/A: dmi.product.family: Notebook 9 Series dmi.product.name: 930MBE dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PAHK dmi.product.version: P02AHK dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1834566/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1834566] [NEW] Samsung Notebook 9 Pro - Internal Speaker Playback problem - HDA Intel - Realtek ALC298
Public bug reported: Unable to get system speakers working running 19.04. At max volume, sound is barely perceptible through headphones. Pavucontrol shows sounds is present, but no amount of adjustments makes a difference. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-20.21-generic 5.0.8 Uname: Linux 5.0.0-20-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: robert 3355 F pulseaudio CurrentDesktop: KDE Date: Fri Jun 28 00:44:13 2019 InstallationDate: Installed on 2019-06-05 (22 days ago) InstallationMedia: Kubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Digital Out, HDMI Symptom_Type: None of the above Title: [930MBE, Intel Kabylake HDMI, Digital Out, HDMI] Playback problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/25/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02AHK.029.190425.PS dmi.board.asset.tag: No Asset Tag dmi.board.name: NP930MBE-K04US dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9872A0S-C01-G001-S0001+10.0.17763 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 31 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02AHK.029.190425.PS:bd04/25/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn930MBE:pvrP02AHK:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP930MBE-K04US:rvrSGL9872A0S-C01-G001-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct31:cvrN/A: dmi.product.family: Notebook 9 Series dmi.product.name: 930MBE dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PAHK dmi.product.version: P02AHK dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug disco -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1834566 Title: Samsung Notebook 9 Pro - Internal Speaker Playback problem - HDA Intel - Realtek ALC298 Status in alsa-driver package in Ubuntu: New Bug description: Unable to get system speakers working running 19.04. At max volume, sound is barely perceptible through headphones. Pavucontrol shows sounds is present, but no amount of adjustments makes a difference. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-20.21-generic 5.0.8 Uname: Linux 5.0.0-20-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: robert 3355 F pulseaudio CurrentDesktop: KDE Date: Fri Jun 28 00:44:13 2019 InstallationDate: Installed on 2019-06-05 (22 days ago) InstallationMedia: Kubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Digital Out, HDMI Symptom_Type: None of the above Title: [930MBE, Intel Kabylake HDMI, Digital Out, HDMI] Playback problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/25/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02AHK.029.190425.PS dmi.board.asset.tag: No Asset Tag dmi.board.name: NP930MBE-K04US dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9872A0S-C01-G001-S0001+10.0.17763 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 31 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02AHK.029.190425.PS:bd04/25/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn930MBE:pvrP02AHK:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP930MBE-K04US:rvrSGL9872A0S-C01-G001-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct31:cvrN/A: dmi.product.family: Notebook 9 Series dmi.product.name: 930MBE dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PAHK dmi.product.version: P02AHK dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1834566/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
