I"ve had this problem on a clean install of 20.04 on a new laptop, with two headsets that support both profiles.
``` Name: Soundcore Life 2 Alias: Soundcore Life 2 Class: 0x00240404 Icon: audio-card Paired: yes Trusted: yes Blocked: no Connected: yes LegacyPairing: no UUID: Headset (00001108-0000-1000-8000-00805f9b34fb) UUID: Audio Sink (0000110b-0000-1000-8000-00805f9b34fb) UUID: A/V Remote Control Target (0000110c-0000-1000-8000-00805f9b34fb) UUID: A/V Remote Control (0000110e-0000-1000-8000-00805f9b34fb) UUID: Handsfree (0000111e-0000-1000-8000-00805f9b34fb) ``` Name: OnePlus Bullets Wireless 2 Alias: OnePlus Bullets Wireless 2 Class: 0x00240418 Icon: audio-card Paired: yes Trusted: yes Blocked: no Connected: no LegacyPairing: no UUID: Serial Port (00001101-0000-1000-8000-00805f9b34fb) UUID: Headset (00001108-0000-1000-8000-00805f9b34fb) UUID: Audio Sink (0000110b-0000-1000-8000-00805f9b34fb) UUID: A/V Remote Control Target (0000110c-0000-1000-8000-00805f9b34fb) UUID: A/V Remote Control (0000110e-0000-1000-8000-00805f9b34fb) UUID: Handsfree (0000111e-0000-1000-8000-00805f9b34fb) UUID: PnP Information (00001200-0000-1000-8000-00805f9b34fb) UUID: Generic Access Profile (00001800-0000-1000-8000-00805f9b34fb) UUID: Battery Service (0000180f-0000-1000-8000-00805f9b34fb) Modalias: bluetooth:v000ApFFFFdFFFF ``` -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1576559 Title: Refused to switch profile to headset_head_unit: Not connected Status in PulseAudio: Unknown Status in pulseaudio package in Ubuntu: Confirmed Bug description: I'm trying to connect a bluetooth-speaker-with-microphone (Mi Bluetooth Speaker) to Ubuntu. It works well as an A2DP sync, but can't use it as a headset with microphone. The device doesn't list in the "Input Devices" by default, and using the sound settings to change the profile of the device to HSP/HFP results in this log message: W: [pulseaudio] module-bluez5-device.c: Refused to switch profile to headset_head_unit: Not connected I'm running Ubuntu 16.04 LTS. I did an upgrade from Ubuntu 15.10. pulseaudio: Installed: 1:8.0-0ubuntu3 bluez: Installed: 5.37-0ubuntu5 To manage notifications about this bug go to: https://bugs.launchpad.net/pulseaudio/+bug/1576559/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp