Confirmed on Ubuntu 18.04.1 LTS, Evolution 3.28.5-0ubuntu0.18.04.1,
using EWS.

The usual workaround (delete cfg, cache and pkill) works fine.
https://askubuntu.com/questions/459504/evolution-appears-unable-to-store-mail-account-details

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https://bugs.launchpad.net/bugs/1061195

Title:
  Evolution appears unable to create EWS or Exchange MAPI account

Status in evolution-ews:
  Expired
Status in evolution package in Ubuntu:
  Triaged
Status in evolution-data-server package in Ubuntu:
  Triaged
Status in evolution-ews package in Ubuntu:
  Triaged
Status in evolution-mapi package in Ubuntu:
  Won't Fix

Bug description:
  Evolution appears unable to create an EW or MAPI account. All the
  steps proceed normally, including fetching the URL (for EWS) or
  authenticating (for MAPI). However, at the conclusion of account
  creation process, no actual account appears in the list.

  I've tried starting Evolution from the command line using various
  DEBUG_ variables and there are no EWS- or MAPI-specific errors. So I'm
  not exactly sure what to do next.

  I am fairly certain the problem doesn't lie with my corporate Exchange
  server, as web mail works fine and any other EWS-capable client (like
  the mail app in Android).

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: evolution 3.6.0-0ubuntu3
  ProcVersionSignature: Ubuntu 3.5.0-16.25-generic 3.5.4
  Uname: Linux 3.5.0-16-generic x86_64
  ApportVersion: 2.6.1-0ubuntu1
  Architecture: amd64
  Date: Wed Oct  3 12:40:28 2012
  InstallationMedia: Ubuntu-Server 12.10 "Quantal Quetzal" - Beta amd64 
(20120925)
  ProcEnviron:
   LANGUAGE=en_US:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: evolution
  UpgradeStatus: No upgrade log present (probably fresh install)

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