[Touch-packages] [Bug 1278780] Re: [Ubuntu-phone] BQ r23 total off and unwilling to react

2015-06-22 Thread Torsten Sachse
On Mon, 22 Jun 2015, Steve Langasek wrote:
 The only part that should be running when not on wifi is the crash
 collection.  We certainly *should* be running that when not on wifi; you
 don't get a second chance to run the kernel crash handler, and we want to
 know about crashes that only happen when not on wifi (including, possibly,
 crashes that happen /because/ you're not on wifi).

While that may be true, there has to be an option to switch off such crash
collection permanently or temporarily. This must not be enforced on the user,
which is the way it is right now, if I understood all this correctly. Not only
because some people might not feel comfortable with this informationbeing sent
before they can review it.

 The trouble is that, until the crash handler has finished consuming the core
 file from the kernel and exited, the original process is blocked.  So the
 shell can't know that the process has died and move on until the crash
 handler has finished running.  (The same is true on the desktop, it's just
 less impactful because the app is usually not full screen and blocking the UI
 at the time.)

Thanks for the explanation. To me, this is just all the more reason to have an
option to disable it, maybe only for a day or a couple. Imagine being somewhere
and urgently needing your phone which then hangs because some crash logs are
being collected? The app that crashed might not even be the one you urgently
need. Crash collection should, imho, not take precedence over the dialog to
accept a call as this is still the main functionaly of a phone, at least for
me.

Cheers,
Torsten

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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to apport in Ubuntu.
https://bugs.launchpad.net/bugs/1278780

Title:
  apport takes too long to write crash report, appears to lock up phone

Status in Apport crash detection/reporting:
  Confirmed
Status in apport package in Ubuntu:
  Triaged

Bug description:
  I can trigger a crash easily on my phone via bug 1262711. Other bugs
  are available.

  When that happens my phone appears to freeze. I am unable to do
  anything for approximately 1 to 1.5 minutes. As a user my initial gut
  reaction is to reboot the phone, thus losing the crash report, and
  wasting my time.

  Having the phone lock up for 1.5 minutes is a terrible user
  experience. Can we fix/mitigate/workaround that?

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: apport 2.13.2-0ubuntu2
  Uname: Linux 3.4.0-3-mako armv7l
  ApportVersion: 2.13.2-0ubuntu2
  Architecture: armhf
  CrashReports:
   664:32011:110:10083:2014-02-10 15:41:18.152893384 +:2014-02-10 
15:11:09.169231740 
+:/var/crash/_usr_lib_arm-linux-gnueabihf_upstart-app-launch_desktop-hook.32011.crash
   640:0:110:1681527:2014-02-10 15:12:10.985193887 +:2014-02-10 
15:12:05.639489630 +:/var/crash/_usr_bin_powerd.0.crash
   640:0:110:21384:2014-02-11 07:58:44.876281991 +:2014-02-11 
07:58:44.876281991 +:/var/crash/_usr_sbin_system-image-dbus.0.crash
   640:32011:110:17122318:2014-02-11 09:19:49.915478726 +:2014-02-11 
09:18:20.850439824 +:/var/crash/_usr_bin_unity8.32011.crash
  Date: Tue Feb 11 09:20:15 2014
  InstallationDate: Installed on 2014-02-11 (0 days ago)
  InstallationMedia: Ubuntu Trusty Tahr (development branch) - armhf (20140211)
  PackageArchitecture: all
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=set
   SHELL=/bin/bash
  SourcePackage: apport
  UpgradeStatus: No upgrade log present (probably fresh install)

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[Touch-packages] [Bug 1278780] Re: [Ubuntu-phone] BQ r23 total off and unwilling to react

2015-06-22 Thread Torsten Sachse
On Mon, 22 Jun 2015, Oliver Grawert wrote:
Am Montag, den 22.06.2015, 20:21 +0200 schrieb Torsten Sachse:
 On Mon, 22 Jun 2015, Steve Langasek wrote:
  The only part that should be running when not on wifi is the crash
  collection.  We certainly *should* be running that when not on
  wifi; you don't get a second chance to run the kernel crash
  handler, and we want to know about crashes that only happen when
  not on wifi (including, possibly, crashes that happen /because/
  you're not on wifi).
 
 While that may be true, there has to be an option to switch off such
 crash collection permanently or temporarily. This must not be
 enforced on the user, which is the way it is right now, if I
 understood all this correctly. 

there is a bug, bugs happen, people make mistakes  ... you make it
sound like this is intentional ...

I know that people make mistakes as I just made a stupid one myself. To
me, Steve's email sounded as if it was intentional due to the
highlighted should which I misunderstood as a must. I know now that
I completely missed the point of the message.

On Mon, 22 Jun 2015, Steve Langasek wrote:
 There is an option, and there is reportedly a bug in the handling of
 that option, as was already mentioned in this thread.
  https://bugs.launchpad.net/ubuntu/+source/whoopsie-preferences/+bug/1437633

Thank you for the link, I must have overlooked that one somehow. Sorry
for that. However, I can confirm that the option sticks after making the
system writable. Actually, after remounting / as ro again, the option
can no longer be switched on (consistent which what's decribed in the
above thread).

 I was responding to the suggestion that the behavior should somehow be
 dependent on whether the device is connected to wifi at the time of
 the crash.  That's just wrong.

I completely agree. The data should either be collected or not at all,
irrespective of the current network connectivity.

 While the shell can't do anything with the crashed app until the crash
 handler has finished, that *shouldn't* mean that it prevents the shell
 from, e.g., switching apps.  This is why people were asking about
 crash files for unity8.  It's unexpected that a crashed app should
 take out the /whole/ UI, and if that happens that's a bug in unity8,
 not just a bug in the app that's crashing.

Thanks for all the information.

Cheers,
Torsten

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to apport in Ubuntu.
https://bugs.launchpad.net/bugs/1278780

Title:
  apport takes too long to write crash report, appears to lock up phone

Status in Apport crash detection/reporting:
  Confirmed
Status in apport package in Ubuntu:
  Triaged

Bug description:
  I can trigger a crash easily on my phone via bug 1262711. Other bugs
  are available.

  When that happens my phone appears to freeze. I am unable to do
  anything for approximately 1 to 1.5 minutes. As a user my initial gut
  reaction is to reboot the phone, thus losing the crash report, and
  wasting my time.

  Having the phone lock up for 1.5 minutes is a terrible user
  experience. Can we fix/mitigate/workaround that?

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: apport 2.13.2-0ubuntu2
  Uname: Linux 3.4.0-3-mako armv7l
  ApportVersion: 2.13.2-0ubuntu2
  Architecture: armhf
  CrashReports:
   664:32011:110:10083:2014-02-10 15:41:18.152893384 +:2014-02-10 
15:11:09.169231740 
+:/var/crash/_usr_lib_arm-linux-gnueabihf_upstart-app-launch_desktop-hook.32011.crash
   640:0:110:1681527:2014-02-10 15:12:10.985193887 +:2014-02-10 
15:12:05.639489630 +:/var/crash/_usr_bin_powerd.0.crash
   640:0:110:21384:2014-02-11 07:58:44.876281991 +:2014-02-11 
07:58:44.876281991 +:/var/crash/_usr_sbin_system-image-dbus.0.crash
   640:32011:110:17122318:2014-02-11 09:19:49.915478726 +:2014-02-11 
09:18:20.850439824 +:/var/crash/_usr_bin_unity8.32011.crash
  Date: Tue Feb 11 09:20:15 2014
  InstallationDate: Installed on 2014-02-11 (0 days ago)
  InstallationMedia: Ubuntu Trusty Tahr (development branch) - armhf (20140211)
  PackageArchitecture: all
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=set
   SHELL=/bin/bash
  SourcePackage: apport
  UpgradeStatus: No upgrade log present (probably fresh install)

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[Touch-packages] [Bug 1459767] [NEW] No calendar/reminder notifications showing on Ubuntu Touch

2015-05-28 Thread Torsten Sachse
Public bug reported:

Calendar events show no notification which makes them really easy to
miss. Only a heads-up notification is shown which also vanishes after a
short time.

What I expected to happen:
-set a reminder via Reminder or Calender app
-an alarm goes off at the set time
-a notification will be visible in the notification area stating time, date and 
title of the calendar event

What happened instead:
-set a reminder via Reminder or Calender app
-an alarm goes off at the set time
-no notification is shown

DistroRelease: Ubuntu Touch r22
Device: BQ Aquaris e4.5
Package: indicator-datetime 13.10.0+15.04.20150318~rtm-0ubuntu1
Uname: Linux 3.4.67 armv7l
ApportVersion: 2.14.7-0ubuntu8
Architecture: armhf
Date: Fri Dec 12 08:59:10 2014
InstallationMedia: Ubuntu Utopic Unicorn (development branch) - armhf 
(20150508-031218)

** Affects: indicator-datetime (Ubuntu)
 Importance: Undecided
 Status: New

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to indicator-datetime in
Ubuntu.
https://bugs.launchpad.net/bugs/1459767

Title:
  No calendar/reminder notifications showing on Ubuntu Touch

Status in indicator-datetime package in Ubuntu:
  New

Bug description:
  Calendar events show no notification which makes them really easy to
  miss. Only a heads-up notification is shown which also vanishes after
  a short time.

  What I expected to happen:
  -set a reminder via Reminder or Calender app
  -an alarm goes off at the set time
  -a notification will be visible in the notification area stating time, date 
and title of the calendar event

  What happened instead:
  -set a reminder via Reminder or Calender app
  -an alarm goes off at the set time
  -no notification is shown

  DistroRelease: Ubuntu Touch r22
  Device: BQ Aquaris e4.5
  Package: indicator-datetime 13.10.0+15.04.20150318~rtm-0ubuntu1
  Uname: Linux 3.4.67 armv7l
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: armhf
  Date: Fri Dec 12 08:59:10 2014
  InstallationMedia: Ubuntu Utopic Unicorn (development branch) - armhf 
(20150508-031218)

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https://bugs.launchpad.net/ubuntu/+source/indicator-datetime/+bug/1459767/+subscriptions

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