[Touch-packages] [Bug 856776] Re: Cannot declare itself as another username with CUPS server

2018-11-07 Thread gf
Hi Jonathan. Thanks for the update on your life! (chuckle!)
Congratulations on graduating university. :)
I hope you still have time for Ubuntu or some form of Linux in your life. I am 
just clearing up these old bug reports that are still open from years ago.

I will close the report now.
Have a great day!
:)
G
Oshawa, Ontario (hello, fellow Canadian!)

Closed per reporter’s feedback.

** Changed in: cups (Ubuntu)
   Status: Incomplete => Invalid

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Title:
  Cannot declare itself as another username with CUPS server

Status in Common Print Dialog:
  New
Status in cups package in Ubuntu:
  Invalid

Bug description:
  Originally posted on http://askubuntu.com/questions/61095/use-
  different-username-on-cups-remote-printing :

  > I'm using CUPS to print on an enterprise network. The job gets submitted 
fine, but I need to submit it as another username. Now  I'm `jon` but I need to 
send it as say `jonallard`.
  > 
  > On the command line, one could print as such
  > 
  > lp -U jonallard -d printer1 file.ext
  > 
  > How do I customize the *username* part when using the GUI printing dialogs 
and the Printing system settings?
  > 
  > It is possible that it isn't, in fact, possible to add this username to the 
Ubuntu print config. If so, where should I ask for an improvement?"

  Martin Owens -doctormo-@AskUbuntu suggested I add the username in the
  IPP URI directly. The printer address dialog won't let me do that.

  Is this a bug or is there some hidden place to put this username or
  should it be improved?

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: system-config-printer-gnome 1.3.1+20110222-0ubuntu16.3
  ProcVersionSignature: Ubuntu 2.6.38-11.48-generic 2.6.38.8
  Uname: Linux 2.6.38-11-generic x86_64
  NonfreeKernelModules: nvidia
  Architecture: amd64
  CupsErrorLog:
   
  Date: Thu Sep 22 16:17:38 2011
  ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
  InterpreterPath: /usr/bin/python2.7
  Lpstat: device for uprint-mono: 
ipp://cups.ncs.mcgill.ca:631/printers/mcgill_mono
  MachineType: LENOVO 427637U
  PackageArchitecture: all
  Papersize: letter
  PpdFiles: uprint-mono: Generic PCL Laser Printer
  ProcEnviron:
   LANGUAGE=en_CA:en
   LANG=en_CA.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-11-generic 
root=UUID=264a98b8-d582-4814-bb46-81adf856e638 ro splash vga=795 quiet splash 
vt.handoff=7
  SourcePackage: system-config-printer
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/13/2011
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 8BET44WW (1.24 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 427637U
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvr8BET44WW(1.24):bd05/13/2011:svnLENOVO:pn427637U:pvrThinkPadW520:rvnLENOVO:rn427637U:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 427637U
  dmi.product.version: ThinkPad W520
  dmi.sys.vendor: LENOVO

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[Touch-packages] [Bug 322210] Re: [needs-packaging] PPD for Dymo LabelWriter 400 not complete

2018-11-07 Thread gf
Thanks for the update, Ben. I will close the report now.
Have a great day!
:)
G

Closed per reporter’s feedback.

** Changed in: cups (Ubuntu)
   Status: Incomplete => Invalid

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Title:
  [needs-packaging] PPD for Dymo LabelWriter 400 not complete

Status in cups package in Ubuntu:
  Invalid

Bug description:
  Binary package hint: cups

  Release: 8.10
  Cups package version: 1.3.9-2ubuntu6.1

  I installed Dymo LabelWriter 400 with the Multi-Purpose labels 11354.
  I chose the only available driver: Dymo Label Printer, 1.3

  Problem: I could not set the correct label size as the Multi-Purpose
  labels are missing from the ppd-file. The result is that I get
  printouts which do not fit the labels.

  Solution:
  I downloaded the driver from the manufacturer and extracted the lines for the 
Multi-Purpose labels from their ppd-file.
  drivers page: 
https://global.dymo.com/enUS/RNW/RNW.html?pg=std_adp.php_faqid=101
  driver file: http://www.dymo.com/media/Software/dymo-cups-drivers-1.0.3.tar.gz

  What should be done is that the ppd-file in cups should be updated
  with all the labels in the manufacturers ppd. Depending on their
  license.

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[Touch-packages] [Bug 814908] Re: lpstat should return failure when cupsd is not running

2018-11-01 Thread gf
Hello Benjamin,
Thank you for submitting this feature/enhancement request for the cups package. 
 You made this request quite some time ago and Ubuntu has been updated since 
then. 

Do you think this feature/enhancement is still needed or can we close
this bug report?

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: cups (Ubuntu)
   Status: Triaged => Incomplete

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https://bugs.launchpad.net/bugs/814908

Title:
  lpstat should return failure when cupsd is not running

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  We find ourselves needing to programmatically check whether cupsd is running 
(so that we can use lpadmin to add our site's printers for our users, but there 
are many other possible reasons one might want to do this).  'lpstat -r' seems 
the obvious way to do so, but the command always returns zero (success).
  Thus, we are forced to parse the text output of 'lpstat -r', which is quite 
fragile to that text changing in a future release.  'lpstat -r' should return 
nonzero when cupsd is not running, allowing for a robust determination of 
whether cupsd is running (and thus other commands will fail).

  This bug was observed in natty, with cups 1.4.6-5ubuntu1.3

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[Touch-packages] [Bug 856776] Re: Cannot declare itself as another username with CUPS server

2018-11-01 Thread gf
Hello Jonathan,
Thank you for submitting this feature/enhancement request for the cups package. 
 You made this request quite some time ago and Ubuntu has been updated since 
then. 

Do you think this feature/enhancement is still needed or can we close
this bug report?

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: cups (Ubuntu)
   Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/856776

Title:
  Cannot declare itself as another username with CUPS server

Status in Common Print Dialog:
  New
Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Originally posted on http://askubuntu.com/questions/61095/use-
  different-username-on-cups-remote-printing :

  > I'm using CUPS to print on an enterprise network. The job gets submitted 
fine, but I need to submit it as another username. Now  I'm `jon` but I need to 
send it as say `jonallard`.
  > 
  > On the command line, one could print as such
  > 
  > lp -U jonallard -d printer1 file.ext
  > 
  > How do I customize the *username* part when using the GUI printing dialogs 
and the Printing system settings?
  > 
  > It is possible that it isn't, in fact, possible to add this username to the 
Ubuntu print config. If so, where should I ask for an improvement?"

  Martin Owens -doctormo-@AskUbuntu suggested I add the username in the
  IPP URI directly. The printer address dialog won't let me do that.

  Is this a bug or is there some hidden place to put this username or
  should it be improved?

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: system-config-printer-gnome 1.3.1+20110222-0ubuntu16.3
  ProcVersionSignature: Ubuntu 2.6.38-11.48-generic 2.6.38.8
  Uname: Linux 2.6.38-11-generic x86_64
  NonfreeKernelModules: nvidia
  Architecture: amd64
  CupsErrorLog:
   
  Date: Thu Sep 22 16:17:38 2011
  ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
  InterpreterPath: /usr/bin/python2.7
  Lpstat: device for uprint-mono: 
ipp://cups.ncs.mcgill.ca:631/printers/mcgill_mono
  MachineType: LENOVO 427637U
  PackageArchitecture: all
  Papersize: letter
  PpdFiles: uprint-mono: Generic PCL Laser Printer
  ProcEnviron:
   LANGUAGE=en_CA:en
   LANG=en_CA.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-11-generic 
root=UUID=264a98b8-d582-4814-bb46-81adf856e638 ro splash vga=795 quiet splash 
vt.handoff=7
  SourcePackage: system-config-printer
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/13/2011
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 8BET44WW (1.24 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 427637U
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvr8BET44WW(1.24):bd05/13/2011:svnLENOVO:pn427637U:pvrThinkPadW520:rvnLENOVO:rn427637U:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 427637U
  dmi.product.version: ThinkPad W520
  dmi.sys.vendor: LENOVO

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[Touch-packages] [Bug 343801] Re: cupsd.conf defaults need to allow reprint of jobs

2018-11-01 Thread gf
Sorry, I meant: ".. with the *cups* package."


** Changed in: cups (Ubuntu)
   Status: Triaged => Incomplete

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Title:
  cupsd.conf defaults need to allow reprint of jobs

Status in CUPS:
  New
Status in cups package in Ubuntu:
  Incomplete
Status in system-config-printer package in Ubuntu:
  Fix Released

Bug description:
  Binary package hint: cups

  if you see the screen shots in this thread
  http://ubuntuforums.org/showthread.php?t=820916 you will see what im
  talking about i think it would be much nicer if /etc/cups/cupsd.conf
  contained these 2 lines by default

  # preserve last 50 print jobs

  PreserveJobFiles Yes
  MaxJobs 50

  
  you can make max jobs higher but the "PreserveJobFiles Yes" is important as 
it allows users to reprint jobs that fail due to 
  various reasons. its handy and other distros are using this as a default 
option

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[Touch-packages] [Bug 322210] Re: [needs-packaging] PPD for Dymo LabelWriter 400 not complete

2018-11-01 Thread gf
Sorry, I meant: ".. with the *cups* package."  :)

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/322210

Title:
  [needs-packaging] PPD for Dymo LabelWriter 400 not complete

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: cups

  Release: 8.10
  Cups package version: 1.3.9-2ubuntu6.1

  I installed Dymo LabelWriter 400 with the Multi-Purpose labels 11354.
  I chose the only available driver: Dymo Label Printer, 1.3

  Problem: I could not set the correct label size as the Multi-Purpose
  labels are missing from the ppd-file. The result is that I get
  printouts which do not fit the labels.

  Solution:
  I downloaded the driver from the manufacturer and extracted the lines for the 
Multi-Purpose labels from their ppd-file.
  drivers page: 
https://global.dymo.com/enUS/RNW/RNW.html?pg=std_adp.php_faqid=101
  driver file: http://www.dymo.com/media/Software/dymo-cups-drivers-1.0.3.tar.gz

  What should be done is that the ppd-file in cups should be updated
  with all the labels in the manufacturers ppd. Depending on their
  license.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/322210/+subscriptions

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[Touch-packages] [Bug 322210] Re: [needs-packaging] PPD for Dymo LabelWriter 400 not complete

2018-11-01 Thread gf
Hello Ben,
Thank you for submitting this feature/enhancement request for the hplip 
package.  You made this request quite some time ago and Ubuntu has been updated 
since then. 

Do you think this feature/enhancement is still needed or can we close
this bug report?

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: cups (Ubuntu)
   Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/322210

Title:
  [needs-packaging] PPD for Dymo LabelWriter 400 not complete

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: cups

  Release: 8.10
  Cups package version: 1.3.9-2ubuntu6.1

  I installed Dymo LabelWriter 400 with the Multi-Purpose labels 11354.
  I chose the only available driver: Dymo Label Printer, 1.3

  Problem: I could not set the correct label size as the Multi-Purpose
  labels are missing from the ppd-file. The result is that I get
  printouts which do not fit the labels.

  Solution:
  I downloaded the driver from the manufacturer and extracted the lines for the 
Multi-Purpose labels from their ppd-file.
  drivers page: 
https://global.dymo.com/enUS/RNW/RNW.html?pg=std_adp.php_faqid=101
  driver file: http://www.dymo.com/media/Software/dymo-cups-drivers-1.0.3.tar.gz

  What should be done is that the ppd-file in cups should be updated
  with all the labels in the manufacturers ppd. Depending on their
  license.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/322210/+subscriptions

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[Touch-packages] [Bug 343801] Re: cupsd.conf defaults need to allow reprint of jobs

2018-11-01 Thread gf
Hello Kemble,
Thank you for submitting this feature/enhancement request for the hplip 
package.  You made this request quite some time ago and Ubuntu has been updated 
since then. 

Do you think this feature/enhancement is still needed or can we close
this bug report?

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/343801

Title:
  cupsd.conf defaults need to allow reprint of jobs

Status in CUPS:
  New
Status in cups package in Ubuntu:
  Incomplete
Status in system-config-printer package in Ubuntu:
  Fix Released

Bug description:
  Binary package hint: cups

  if you see the screen shots in this thread
  http://ubuntuforums.org/showthread.php?t=820916 you will see what im
  talking about i think it would be much nicer if /etc/cups/cupsd.conf
  contained these 2 lines by default

  # preserve last 50 print jobs

  PreserveJobFiles Yes
  MaxJobs 50

  
  you can make max jobs higher but the "PreserveJobFiles Yes" is important as 
it allows users to reprint jobs that fail due to 
  various reasons. its handy and other distros are using this as a default 
option

To manage notifications about this bug go to:
https://bugs.launchpad.net/cups/+bug/343801/+subscriptions

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[Touch-packages] [Bug 1516410] Re: package cups-common 2.0.2-1ubuntu3.2 failed to install/upgrade: package is in a very bad inconsistent state; you should reinstall it before attempting configuration

2018-10-18 Thread gf
Hi Estavan,
Is your reported bug still a problem, then?
When you didn't reply to the previous message, the bug report is automatically 
expired after 60 days.
If it is still an issue, please let us know and we can look at next steps.
Thanks
G

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Title:
  package cups-common 2.0.2-1ubuntu3.2 failed to install/upgrade:
  package is in a very bad inconsistent state; you should  reinstall it
  before attempting configuration

Status in cups package in Ubuntu:
  Expired

Bug description:
  This problem is strange. I keep seeing it after I have force installs
  of the upgrades and updates.

  ProblemType: Package
  DistroRelease: Ubuntu 15.04
  Package: cups-common 2.0.2-1ubuntu3.2
  ProcVersionSignature: Ubuntu 3.19.0-33.38-generic 3.19.8-ckt7
  Uname: Linux 3.19.0-33-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1.7
  Architecture: amd64
  CupsErrorLog:
   E [15/Nov/2015:07:45:08 -0800] Unknown directive JobPrivateAccess on line 88 
of /etc/cups/cupsd.conf.
   E [15/Nov/2015:07:45:08 -0800] Unknown directive JobPrivateValues on line 89 
of /etc/cups/cupsd.conf.
   E [15/Nov/2015:07:45:08 -0800] Unknown directive SubscriptionPrivateAccess 
on line 90 of /etc/cups/cupsd.conf.
   E [15/Nov/2015:07:45:08 -0800] Unknown directive SubscriptionPrivateValues 
on line 91 of /etc/cups/cupsd.conf.
  Date: Sun Nov 15 09:07:50 2015
  Dependencies:
   
  DpkgTerminalLog:
   dpkg: error processing package cups-common (--configure):
package is in a very bad inconsistent state; you should
reinstall it before attempting configuration
  DuplicateSignature: package:cups-common:2.0.2-1ubuntu3.2:package is in a very 
bad inconsistent state; you should  reinstall it before attempting configuration
  ErrorMessage: package is in a very bad inconsistent state; you should  
reinstall it before attempting configuration
  InstallationDate: Installed on 2015-10-10 (35 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  Lpstat: device for Samsung-M288x-Series: 
dnssd://Samsung%20M288x%20Series%20(SEC30CDA7334F8A)._printer._tcp.local/
  MachineType: MSI MS-7693
  PackageArchitecture: all
  Papersize: letter
  PpdFiles: Samsung-M288x-Series: Samsung M288x Series PXL
  ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-3.19.0-33-generic.efi.signed 
root=UUID=e699cd80-60f5-41c8-9840-87a0884cec4a ro quiet splash vt.handoff=7
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-33-generic.efi.signed 
root=UUID=e699cd80-60f5-41c8-9840-87a0884cec4a ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   dpkg 1.17.25ubuntu1
   apt  1.0.9.7ubuntu4.2
  SourcePackage: cups
  Title: package cups-common 2.0.2-1ubuntu3.2 failed to install/upgrade: 
package is in a very bad inconsistent state; you should  reinstall it before 
attempting configuration
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/12/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: V22.3
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: 970 GAMING (MS-7693)
  dmi.board.vendor: MSI
  dmi.board.version: 4.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: MSI
  dmi.chassis.version: 4.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrV22.3:bd05/12/2015:svnMSI:pnMS-7693:pvr4.0:rvnMSI:rn970GAMING(MS-7693):rvr4.0:cvnMSI:ct3:cvr4.0:
  dmi.product.name: MS-7693
  dmi.product.version: 4.0
  dmi.sys.vendor: MSI

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[Touch-packages] [Bug 1452193] Re: Backends can't look at FINAL_CONTENT_TYPE to determine MIME type of job

2018-10-09 Thread gf
Thanks for the update, Pierre. I will close the report now.
Have a great day!
:)
G

Closed per reporter’s feedback.

** Changed in: cups (Ubuntu)
   Status: Incomplete => Invalid

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Title:
  Backends can't look at FINAL_CONTENT_TYPE to determine MIME type of
  job

Status in cups package in Ubuntu:
  Invalid

Bug description:
  We have a custom cups backend ("thinlocal") that looks at
  FINAL_CONTENT_TYPE to find out whether the submitted job is
  application/pdf and if so, take special actions. The PPD for this
  backend accepts PDF:s directly through this line:

  *cupsFilter: "application/pdf 0 -"

  However, FINAL_CONTENT_TYPE is always set to printer/thinlocal, so the
  backend can't possibly determine the input format by looking at the
  FINAL_CONTENT_TYPE.

  This is broken with (at least):
   - Ubuntu 14.04 (cups 1.7.2),
   - Ubuntu 14.10 (cups 1.7.5)
   - Ubuntu 15.04 (cups 2.0.2).

  Related bug reports, upstream and elsewhere:
   - https://www.cups.org/str.php?L4494
   - https://bugzilla.redhat.com/show_bug.cgi?id=1010580
   - https://bugzilla.redhat.com/show_bug.cgi?id=1149244

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[Touch-packages] [Bug 505460] Re: systray.py crashed with SIGSEGV in XFreeColormap()

2018-10-06 Thread gf
Hello Philip,
Thank you for submitting this bug and reporting a problem with the hplip 
package.  You made this bug report in 2010 and Ubuntu and hplip have been 
updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 505460
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip
   Status: New => Incomplete

** Changed in: hplip (Ubuntu)
   Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/505460

Title:
  systray.py crashed with SIGSEGV in XFreeColormap()

Status in HPLIP:
  Incomplete
Status in hplip package in Ubuntu:
  Incomplete
Status in qt4-x11 package in Ubuntu:
  Invalid

Bug description:
  Binary package hint: hplip

  I don't remember it crashing, maybe it crashed on shutdown.

  ProblemType: Crash
  Architecture: i386
  CupsErrorLog:
   E [10/Jan/2010:13:40:59 +0100] Unable to remove temporary file 
"/var/spool/cups/tmp/.fontconfig" - Is a directory
   E [10/Jan/2010:13:40:59 +0100] Unable to remove temporary file 
"/var/spool/cups/tmp/.hplip" - Is a directory
  Date: Sun Jan 10 13:08:47 2010
  DistroRelease: Ubuntu 10.04
  ExecutablePath: /usr/share/hplip/systray.py
  InterpreterPath: /usr/bin/python2.6
  Lpstat:
   device for Officejet_7300: hp:/net/Officejet_7300_series?ip=192.168.1.51
   device for Officejet_7300_fax: 
hpfax:/net/Officejet_7300_series?ip=192.168.1.51
  MachineType: ASUSTeK Computer INC. 1000H
  Package: hplip-data 3.9.12-2ubuntu3
  PackageArchitecture: all
  Papersize: a4
  PpdFiles:
   Officejet_7300_fax: HP Fax hpijs
   Officejet_7300: HP Officejet 7300 Series, hpcups 3.9.12
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-10-generic 
root=UUID=f2364b6a-ed8d-421f-ba05-2387ef7371fd ro 
crashkernel=384M-2G:64M,2G-:128M
  ProcCmdline: python /usr/bin/hp-systray
  ProcEnviron:
   LANGUAGE=en_US.UTF-8
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.32-10.14-generic
  SegvAnalysis:
   Segfault happened at: 0x3a44ff0 :  mov0x4d0(%esi),%eax
   PC (0x03a44ff0) ok
   source "0x4d0(%esi)" (0x04d0) not located in a known VMA region (needed 
readable region)!
   destination "%eax" ok
  SegvReason: reading NULL VMA
  Signal: 11
  SourcePackage: hplip
  StacktraceTop:
   XFreeColormap () from /usr/lib/libX11.so.6
   ~QSystemTrayIconSys (this=0x0, 
   QSystemTrayIconPrivate::remove_sys (this=0x9d25f08)
   ~QSystemTrayIcon (this=0x9d1d608, 
   ?? () from /usr/lib/pymodules/python2.6/PyQt4/QtGui.so
  Tags: lucid
  Title: systray.py crashed with SIGSEGV in XFreeColormap()
  Uname: Linux 2.6.32-10-generic i686
  UserGroups: adm admin cdrom dialout lpadmin netdev plugdev sambashare
  dmi.bios.date: 12/30/2008
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1305
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: 1000H
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: x.xx
  dmi.chassis.asset.tag: 0x
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTek Computer INC.
  dmi.chassis.version: x.x
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1305:bd12/30/2008:svnASUSTeKComputerINC.:pn1000H:pvrx.x:rvnASUSTeKComputerINC.:rn1000H:rvrx.xx:cvnASUSTekComputerINC.:ct10:cvrx.x:
  dmi.product.name: 1000H
  dmi.product.version: x.x
  dmi.sys.vendor: ASUSTeK Computer INC.

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[Touch-packages] [Bug 1358421] Re: Using Ethernet with Printer through usb connection in router (Buffalo wzr1166

2018-10-06 Thread gf
Thanks for the update, Doug. I will close the report now.
Have a great day!
:)
G

Closed per reporter’s feedback.

** Changed in: cups (Ubuntu)
   Status: Incomplete => Invalid

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Title:
  Using Ethernet with  Printer through usb connection in  router
  (Buffalo wzr1166

Status in cups package in Ubuntu:
  Invalid

Bug description:
  I have two windows computers and one linux computer running through a
  Buffalo wzr1166 router. The printer Canon ip90v works fine with
  Ethernet and wirless, in one case Bluetooth. But the linux I can use
  Bluetooth, wireless with TurboPro but it will not work with Ethernet
  unless I connect it directly.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1.1
  ProcVersionSignature: Error: [Errno 2] No such file or directory: 
'/proc/version_signature'
  Uname: Linux 3.15.4-031504-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  CupsErrorLog:
   
  CurrentDesktop: Unity
  Date: Mon Aug 18 10:52:48 2014
  InstallationDate: Installed on 2014-06-27 (52 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  Lpstat: device for iP90-TurboPrint: tpu://Canon/iP90/SN=4767A8
  MachineType: FUJITSU LifeBook A3210
  Papersize: letter
  PpdFiles: iP90-TurboPrint: Canon_PIXMA_iP90 TurboPrint
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.15.4-031504-generic 
root=UUID=f586711e-4fe6-4d8a-a80e-489428cbb121 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/05/2008
  dmi.bios.vendor: FUJITSU // AMI
  dmi.bios.version: Version 1.03
  dmi.board.name: FJNBA04
  dmi.board.vendor: FUJITSU
  dmi.chassis.type: 10
  dmi.chassis.vendor: A608F1EA09D85000
  dmi.modalias: 
dmi:bvnFUJITSU//AMI:bvrVersion1.03:bd01/05/2008:svnFUJITSU:pnLifeBookA3210:pvr:rvnFUJITSU:rnFJNBA04:rvr:cvnA608F1EA09D85000:ct10:cvr:
  dmi.product.name: LifeBook A3210
  dmi.sys.vendor: FUJITSU

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[Touch-packages] [Bug 1698693] Re: cups-pdf blocked by apparmor

2018-10-04 Thread gf
Hi Patrick,
I just want to clarify the issue for the programmers.
Could you post the exact steps to reproduce?
For example,
1. Open terminal.
2. type "synaptic...
3
Thanks
G

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https://bugs.launchpad.net/bugs/1698693

Title:
  cups-pdf blocked by apparmor

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  cups-pdf cannot create the ~/PDF directory if it does not exist and
  fails with no indication to the user.

  It should however be pointed out that cups-pdf allows the system
  administrator to change it's output directory by changing the Out key
  in /etc/cups/cups-pdf.conf. As such apparmor will get in the way again
  if the admin changes the Out key to some other location outside of the
  ${HOME}/PDF directory. (It's default setting.)

  cups-pdf also does not have an #include for using local overrides in
  it's apparmor config. As such any fixes that the local admin makes
  will be overwritten by the next update to the cups package, breaking
  it again.

  
  Description:  Ubuntu 16.04.2 LTS
  Release:  16.04

  printer-driver-cups-pdf:
Installed: 2.6.1-21
Candidate: 2.6.1-21
Version table:
   *** 2.6.1-21 500
  500 http://us.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
  100 /var/lib/dpkg/status

  cups:
Installed: 2.1.3-4
Candidate: 2.1.3-4
Version table:
   *** 2.1.3-4 500
  500 http://us.archive.ubuntu.com/ubuntu xenial/main amd64 Packages
  100 /var/lib/dpkg/status

  What happened:
  cups-pdf when installed for the first time fails with the following apparmor 
denials:

  [ 6117.686934] audit: type=1400 audit(1497816878.998:1079): apparmor="DENIED" 
operation="file_inherit" profile="/usr/lib/cups/backend/cups-pdf" pid=6015 
comm="cups-pdf" family="unix" sock_type="stream" protocol=0 
requested_mask="send receive" denied_mask="send receive" addr=none 
peer_addr=none peer="/usr/sbin/cupsd"
  [ 6117.686948] audit: type=1400 audit(1497816878.998:1080): apparmor="DENIED" 
operation="file_inherit" profile="/usr/sbin/cupsd" pid=6015 comm="cups-pdf" 
family="unix" sock_type="stream" protocol=0 requested_mask="send receive" 
denied_mask="send receive" addr=none peer_addr=none 
peer="/usr/lib/cups/backend/cups-pdf"
  [ 6117.688671] audit: type=1400 audit(1497816879.002:1081): apparmor="DENIED" 
operation="open" profile="/usr/lib/cups/backend/cups-pdf" 
name="/var/lib/sss/mc/initgroups" pid=6015 comm="cups-pdf" requested_mask="r" 
denied_mask="r" fsuid=0 ouid=0
  [ 6117.688688] audit: type=1400 audit(1497816879.002:1082): apparmor="DENIED" 
operation="open" profile="/usr/lib/cups/backend/cups-pdf" 
name="/var/lib/sss/mc/initgroups" pid=6015 comm="cups-pdf" requested_mask="r" 
denied_mask="r" fsuid=0 ouid=0
  [ 6117.689719] audit: type=1400 audit(1497816879.002:1083): apparmor="DENIED" 
operation="mkdir" profile="/usr/lib/cups/backend/cups-pdf" 
name="/home/CODENET.LOCAL/codebase/PDF/" pid=6015 comm="cups-pdf" 
requested_mask="c" denied_mask="c" fsuid=0 ouid=0

  
  What I expected to happen:
  cups-pdf creates the pdf file it was supposed to.

  
  As a workaround, I set cups-pdf to use the third-party settings from the cups 
profile, then it worked as expected.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  CupsErrorLog: Error: [Errno 13] Permission denied: '/var/log/cups/error_log'
  CurrentDesktop: MATE
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2017-11-24 (281 days ago)
  InstallationMedia: Ubuntu-MATE 17.10 "Artful Aardvark" - Release amd64 
(20171018)
  Lpstat:
   device for EPSONET-4550: 
ipp://call.codenet.local:631/printers/EPSON_ET-4550_Series
   device for PDF: cups-pdf:/
  MachineType: Gigabyte Technology Co., Ltd. A320M-S2H
  NonfreeKernelModules: nvidia_modeset nvidia
  Package: cups 2.2.7-1ubuntu2.1
  PackageArchitecture: amd64
  Papersize: letter
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/PDF.ppd'] failed with exit code 2: grep: /etc/cups/ppd/PDF.ppd: 
Permission denied
  ProcCmdline: BOOT_IMAGE=/vmlinuz-4.15.0-33-generic 
root=UUID=b719b98c-6702-467b-bad1-38f7ecaed813 ro video=vesafb:off vga=normal 
quiet splash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-33-generic 
root=UUID=b719b98c-6702-467b-bad1-38f7ecaed813 ro video=vesafb:off vga=normal 
quiet splash
  ProcVersionSignature: Ubuntu 4.15.0-33.36-generic 4.15.18
  Tags:  bionic apparmor apparmor apparmor apparmor
  Uname: Linux 4.15.0-33-generic x86_64
  UpgradeStatus: Upgraded to bionic on 2018-05-20 (104 days ago)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 02/08/2018
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: F21
  dmi.board.asset.tag: Default string
  dmi.board.name: A320M-S2H-CF
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.asset.tag: 

[Touch-packages] [Bug 1698693] Re: cups-pdf blocked by apparmor

2018-09-30 Thread gf
Hi Patrick, there is no other package with which to associate this bug report. 
And I will look at preparing this report for the programmers.
:)
G

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1698693

Title:
  cups-pdf blocked by apparmor

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  cups-pdf cannot create the ~/PDF directory if it does not exist and
  fails with no indication to the user.

  It should however be pointed out that cups-pdf allows the system
  administrator to change it's output directory by changing the Out key
  in /etc/cups/cups-pdf.conf. As such apparmor will get in the way again
  if the admin changes the Out key to some other location outside of the
  ${HOME}/PDF directory. (It's default setting.)

  cups-pdf also does not have an #include for using local overrides in
  it's apparmor config. As such any fixes that the local admin makes
  will be overwritten by the next update to the cups package, breaking
  it again.

  
  Description:  Ubuntu 16.04.2 LTS
  Release:  16.04

  printer-driver-cups-pdf:
Installed: 2.6.1-21
Candidate: 2.6.1-21
Version table:
   *** 2.6.1-21 500
  500 http://us.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
  100 /var/lib/dpkg/status

  cups:
Installed: 2.1.3-4
Candidate: 2.1.3-4
Version table:
   *** 2.1.3-4 500
  500 http://us.archive.ubuntu.com/ubuntu xenial/main amd64 Packages
  100 /var/lib/dpkg/status

  What happened:
  cups-pdf when installed for the first time fails with the following apparmor 
denials:

  [ 6117.686934] audit: type=1400 audit(1497816878.998:1079): apparmor="DENIED" 
operation="file_inherit" profile="/usr/lib/cups/backend/cups-pdf" pid=6015 
comm="cups-pdf" family="unix" sock_type="stream" protocol=0 
requested_mask="send receive" denied_mask="send receive" addr=none 
peer_addr=none peer="/usr/sbin/cupsd"
  [ 6117.686948] audit: type=1400 audit(1497816878.998:1080): apparmor="DENIED" 
operation="file_inherit" profile="/usr/sbin/cupsd" pid=6015 comm="cups-pdf" 
family="unix" sock_type="stream" protocol=0 requested_mask="send receive" 
denied_mask="send receive" addr=none peer_addr=none 
peer="/usr/lib/cups/backend/cups-pdf"
  [ 6117.688671] audit: type=1400 audit(1497816879.002:1081): apparmor="DENIED" 
operation="open" profile="/usr/lib/cups/backend/cups-pdf" 
name="/var/lib/sss/mc/initgroups" pid=6015 comm="cups-pdf" requested_mask="r" 
denied_mask="r" fsuid=0 ouid=0
  [ 6117.688688] audit: type=1400 audit(1497816879.002:1082): apparmor="DENIED" 
operation="open" profile="/usr/lib/cups/backend/cups-pdf" 
name="/var/lib/sss/mc/initgroups" pid=6015 comm="cups-pdf" requested_mask="r" 
denied_mask="r" fsuid=0 ouid=0
  [ 6117.689719] audit: type=1400 audit(1497816879.002:1083): apparmor="DENIED" 
operation="mkdir" profile="/usr/lib/cups/backend/cups-pdf" 
name="/home/CODENET.LOCAL/codebase/PDF/" pid=6015 comm="cups-pdf" 
requested_mask="c" denied_mask="c" fsuid=0 ouid=0

  
  What I expected to happen:
  cups-pdf creates the pdf file it was supposed to.

  
  As a workaround, I set cups-pdf to use the third-party settings from the cups 
profile, then it worked as expected.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  CupsErrorLog: Error: [Errno 13] Permission denied: '/var/log/cups/error_log'
  CurrentDesktop: MATE
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2017-11-24 (281 days ago)
  InstallationMedia: Ubuntu-MATE 17.10 "Artful Aardvark" - Release amd64 
(20171018)
  Lpstat:
   device for EPSONET-4550: 
ipp://call.codenet.local:631/printers/EPSON_ET-4550_Series
   device for PDF: cups-pdf:/
  MachineType: Gigabyte Technology Co., Ltd. A320M-S2H
  NonfreeKernelModules: nvidia_modeset nvidia
  Package: cups 2.2.7-1ubuntu2.1
  PackageArchitecture: amd64
  Papersize: letter
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/PDF.ppd'] failed with exit code 2: grep: /etc/cups/ppd/PDF.ppd: 
Permission denied
  ProcCmdline: BOOT_IMAGE=/vmlinuz-4.15.0-33-generic 
root=UUID=b719b98c-6702-467b-bad1-38f7ecaed813 ro video=vesafb:off vga=normal 
quiet splash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-33-generic 
root=UUID=b719b98c-6702-467b-bad1-38f7ecaed813 ro video=vesafb:off vga=normal 
quiet splash
  ProcVersionSignature: Ubuntu 4.15.0-33.36-generic 4.15.18
  Tags:  bionic apparmor apparmor apparmor apparmor
  Uname: Linux 4.15.0-33-generic x86_64
  UpgradeStatus: Upgraded to bionic on 2018-05-20 (104 days ago)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 02/08/2018
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: F21
  dmi.board.asset.tag: Default string
  dmi.board.name: A320M-S2H-CF
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3

[Touch-packages] [Bug 1746856] Re: usb printer does not print (canon d530)

2018-09-26 Thread gf
That's wonderful, Alex!
Have a great day!
:)
G

Closed per reporter's feedback.

** Changed in: cups (Ubuntu)
   Status: Incomplete => Invalid

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Title:
  usb printer does not print (canon d530)

Status in cups package in Ubuntu:
  Invalid

Bug description:
  Bus 002 Device 005: ID 04a9:2775 Canon, Inc. 
  Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
  Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 001 Device 003: ID 04f2:b217 Chicony Electronics Co., Ltd Lenovo 
Integrated Camera (0.3MP)
  Bus 001 Device 004: ID 1267:0201 Logic3 / SpectraVideo plc A4Tech SWOP-3 Mouse
  Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

  Description:  Ubuntu 17.10
  Release:  17.10

  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: cups 2.2.4-7ubuntu3
  ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13
  Uname: Linux 4.13.0-32-generic x86_64
  ApportVersion: 2.20.7-0ubuntu3.7
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Feb  1 19:14:46 2018
  InstallationDate: Installed on 2018-01-22 (10 days ago)
  InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1)
  Lpstat: device for Canon_D530_D560: cnusb:/dev/usb/lp0
  MachineType: LENOVO 4239CTO
  Papersize: letter
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/Canon_D530_D560.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/Canon_D530_D560.ppd: Permission denied
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-32-generic 
root=UUID=1aa4feb1-4b49-43d5-bcce-25b90425a69e ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/05/2012
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 8AET58WW (1.38 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 4239CTO
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvr8AET58WW(1.38):bd07/05/2012:svnLENOVO:pn4239CTO:pvrThinkPadT520:rvnLENOVO:rn4239CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.family: ThinkPad T520
  dmi.product.name: 4239CTO
  dmi.product.version: ThinkPad T520
  dmi.sys.vendor: LENOVO

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[Touch-packages] [Bug 338291] Re: cannot set lpd printer with system-config-printer

2018-09-23 Thread gf
Hello 
This bug was reported in 2009 and Ubuntu and the system-config-printer package 
have been updated since then. 

Could you confirm that this is no longer a problem and that we can close
the ticket?

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: gtk+2.0 (Ubuntu)
   Status: New => Incomplete

** Changed in: pygtk (Ubuntu)
   Status: New => Incomplete

** Changed in: system-config-printer (Ubuntu)
   Status: New => Incomplete

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Title:
  cannot set lpd printer with system-config-printer

Status in gtk+2.0 package in Ubuntu:
  Incomplete
Status in pygtk package in Ubuntu:
  Incomplete
Status in system-config-printer package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: system-config-printer

  Im using Ubuntu Jaunty.

  I have a printer shared with some computers over ethernet using a
  d-link printserver.

  To install it on my computer I run system-config-printer, then new ->
  printer, after this i expand the Network Printer tree and click on
  LPD/LPR Host or printer. In the right side in "host" box i write the
  ip of the printserver (192.168.1.240) and in the other box i write the
  name of the printer I set in the printserver (LASER). Now I should
  click foward button but... i cannot because the Foward button isn't
  enabled! Did I make a mistake? If I have to do in other way in my
  opinion it should be explained better.

  P.S. the version of system-config-printer is
  1.1.3+git20090218-0ubuntu4

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[Touch-packages] [Bug 1698693] Re: cups-pdf blocked by apparmor

2018-09-08 Thread gf
Thanks for the additional information and the patch file, Patrick. I will 
contact the bug control team to see if this bug should be associated with a 
different Ubuntu package.
And I will look at preparing this report for the programmers.
Thanks again for your patience.
:)
G

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1698693

Title:
  cups-pdf blocked by apparmor

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  cups-pdf cannot create the ~/PDF directory if it does not exist and
  fails with no indication to the user.

  It should however be pointed out that cups-pdf allows the system
  administrator to change it's output directory by changing the Out key
  in /etc/cups/cups-pdf.conf. As such apparmor will get in the way again
  if the admin changes the Out key to some other location outside of the
  ${HOME}/PDF directory. (It's default setting.)

  cups-pdf also does not have an #include for using local overrides in
  it's apparmor config. As such any fixes that the local admin makes
  will be overwritten by the next update to the cups package, breaking
  it again.

  
  Description:  Ubuntu 16.04.2 LTS
  Release:  16.04

  printer-driver-cups-pdf:
Installed: 2.6.1-21
Candidate: 2.6.1-21
Version table:
   *** 2.6.1-21 500
  500 http://us.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
  100 /var/lib/dpkg/status

  cups:
Installed: 2.1.3-4
Candidate: 2.1.3-4
Version table:
   *** 2.1.3-4 500
  500 http://us.archive.ubuntu.com/ubuntu xenial/main amd64 Packages
  100 /var/lib/dpkg/status

  What happened:
  cups-pdf when installed for the first time fails with the following apparmor 
denials:

  [ 6117.686934] audit: type=1400 audit(1497816878.998:1079): apparmor="DENIED" 
operation="file_inherit" profile="/usr/lib/cups/backend/cups-pdf" pid=6015 
comm="cups-pdf" family="unix" sock_type="stream" protocol=0 
requested_mask="send receive" denied_mask="send receive" addr=none 
peer_addr=none peer="/usr/sbin/cupsd"
  [ 6117.686948] audit: type=1400 audit(1497816878.998:1080): apparmor="DENIED" 
operation="file_inherit" profile="/usr/sbin/cupsd" pid=6015 comm="cups-pdf" 
family="unix" sock_type="stream" protocol=0 requested_mask="send receive" 
denied_mask="send receive" addr=none peer_addr=none 
peer="/usr/lib/cups/backend/cups-pdf"
  [ 6117.688671] audit: type=1400 audit(1497816879.002:1081): apparmor="DENIED" 
operation="open" profile="/usr/lib/cups/backend/cups-pdf" 
name="/var/lib/sss/mc/initgroups" pid=6015 comm="cups-pdf" requested_mask="r" 
denied_mask="r" fsuid=0 ouid=0
  [ 6117.688688] audit: type=1400 audit(1497816879.002:1082): apparmor="DENIED" 
operation="open" profile="/usr/lib/cups/backend/cups-pdf" 
name="/var/lib/sss/mc/initgroups" pid=6015 comm="cups-pdf" requested_mask="r" 
denied_mask="r" fsuid=0 ouid=0
  [ 6117.689719] audit: type=1400 audit(1497816879.002:1083): apparmor="DENIED" 
operation="mkdir" profile="/usr/lib/cups/backend/cups-pdf" 
name="/home/CODENET.LOCAL/codebase/PDF/" pid=6015 comm="cups-pdf" 
requested_mask="c" denied_mask="c" fsuid=0 ouid=0

  
  What I expected to happen:
  cups-pdf creates the pdf file it was supposed to.

  
  As a workaround, I set cups-pdf to use the third-party settings from the cups 
profile, then it worked as expected.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  CupsErrorLog: Error: [Errno 13] Permission denied: '/var/log/cups/error_log'
  CurrentDesktop: MATE
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2017-11-24 (281 days ago)
  InstallationMedia: Ubuntu-MATE 17.10 "Artful Aardvark" - Release amd64 
(20171018)
  Lpstat:
   device for EPSONET-4550: 
ipp://call.codenet.local:631/printers/EPSON_ET-4550_Series
   device for PDF: cups-pdf:/
  MachineType: Gigabyte Technology Co., Ltd. A320M-S2H
  NonfreeKernelModules: nvidia_modeset nvidia
  Package: cups 2.2.7-1ubuntu2.1
  PackageArchitecture: amd64
  Papersize: letter
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/PDF.ppd'] failed with exit code 2: grep: /etc/cups/ppd/PDF.ppd: 
Permission denied
  ProcCmdline: BOOT_IMAGE=/vmlinuz-4.15.0-33-generic 
root=UUID=b719b98c-6702-467b-bad1-38f7ecaed813 ro video=vesafb:off vga=normal 
quiet splash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-33-generic 
root=UUID=b719b98c-6702-467b-bad1-38f7ecaed813 ro video=vesafb:off vga=normal 
quiet splash
  ProcVersionSignature: Ubuntu 4.15.0-33.36-generic 4.15.18
  Tags:  bionic apparmor apparmor apparmor apparmor
  Uname: Linux 4.15.0-33-generic x86_64
  UpgradeStatus: Upgraded to bionic on 2018-05-20 (104 days ago)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 02/08/2018
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: F21
  dmi.board.asset.tag: Default string
  dmi.board.name: A320M-S2H-CF
  

[Touch-packages] [Bug 1698693] Re: cups-pdf blocked by apparmor

2018-09-07 Thread gf
Hi again, Patrick. Here is an older bug report that seems to be the same
issue.

Could you look at it and let me know if it is the same issue as yours?
https://bugs.launchpad.net/ubuntu/+source/cups-pdf/+bug/1166786

Thanks
G

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1698693

Title:
  cups-pdf blocked by apparmor

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  cups-pdf cannot create the ~/PDF directory if it does not exist and
  fails with no indication to the user.

  It should however be pointed out that cups-pdf allows the system
  administrator to change it's output directory by changing the Out key
  in /etc/cups/cups-pdf.conf. As such apparmor will get in the way again
  if the admin changes the Out key to some other location outside of the
  ${HOME}/PDF directory. (It's default setting.)

  cups-pdf also does not have an #include for using local overrides in
  it's apparmor config. As such any fixes that the local admin makes
  will be overwritten by the next update to the cups package, breaking
  it again.

  
  Description:  Ubuntu 16.04.2 LTS
  Release:  16.04

  printer-driver-cups-pdf:
Installed: 2.6.1-21
Candidate: 2.6.1-21
Version table:
   *** 2.6.1-21 500
  500 http://us.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
  100 /var/lib/dpkg/status

  cups:
Installed: 2.1.3-4
Candidate: 2.1.3-4
Version table:
   *** 2.1.3-4 500
  500 http://us.archive.ubuntu.com/ubuntu xenial/main amd64 Packages
  100 /var/lib/dpkg/status

  What happened:
  cups-pdf when installed for the first time fails with the following apparmor 
denials:

  [ 6117.686934] audit: type=1400 audit(1497816878.998:1079): apparmor="DENIED" 
operation="file_inherit" profile="/usr/lib/cups/backend/cups-pdf" pid=6015 
comm="cups-pdf" family="unix" sock_type="stream" protocol=0 
requested_mask="send receive" denied_mask="send receive" addr=none 
peer_addr=none peer="/usr/sbin/cupsd"
  [ 6117.686948] audit: type=1400 audit(1497816878.998:1080): apparmor="DENIED" 
operation="file_inherit" profile="/usr/sbin/cupsd" pid=6015 comm="cups-pdf" 
family="unix" sock_type="stream" protocol=0 requested_mask="send receive" 
denied_mask="send receive" addr=none peer_addr=none 
peer="/usr/lib/cups/backend/cups-pdf"
  [ 6117.688671] audit: type=1400 audit(1497816879.002:1081): apparmor="DENIED" 
operation="open" profile="/usr/lib/cups/backend/cups-pdf" 
name="/var/lib/sss/mc/initgroups" pid=6015 comm="cups-pdf" requested_mask="r" 
denied_mask="r" fsuid=0 ouid=0
  [ 6117.688688] audit: type=1400 audit(1497816879.002:1082): apparmor="DENIED" 
operation="open" profile="/usr/lib/cups/backend/cups-pdf" 
name="/var/lib/sss/mc/initgroups" pid=6015 comm="cups-pdf" requested_mask="r" 
denied_mask="r" fsuid=0 ouid=0
  [ 6117.689719] audit: type=1400 audit(1497816879.002:1083): apparmor="DENIED" 
operation="mkdir" profile="/usr/lib/cups/backend/cups-pdf" 
name="/home/CODENET.LOCAL/codebase/PDF/" pid=6015 comm="cups-pdf" 
requested_mask="c" denied_mask="c" fsuid=0 ouid=0

  
  What I expected to happen:
  cups-pdf creates the pdf file it was supposed to.

  
  As a workaround, I set cups-pdf to use the third-party settings from the cups 
profile, then it worked as expected.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  CupsErrorLog: Error: [Errno 13] Permission denied: '/var/log/cups/error_log'
  CurrentDesktop: MATE
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2017-11-24 (281 days ago)
  InstallationMedia: Ubuntu-MATE 17.10 "Artful Aardvark" - Release amd64 
(20171018)
  Lpstat:
   device for EPSONET-4550: 
ipp://call.codenet.local:631/printers/EPSON_ET-4550_Series
   device for PDF: cups-pdf:/
  MachineType: Gigabyte Technology Co., Ltd. A320M-S2H
  NonfreeKernelModules: nvidia_modeset nvidia
  Package: cups 2.2.7-1ubuntu2.1
  PackageArchitecture: amd64
  Papersize: letter
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/PDF.ppd'] failed with exit code 2: grep: /etc/cups/ppd/PDF.ppd: 
Permission denied
  ProcCmdline: BOOT_IMAGE=/vmlinuz-4.15.0-33-generic 
root=UUID=b719b98c-6702-467b-bad1-38f7ecaed813 ro video=vesafb:off vga=normal 
quiet splash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-33-generic 
root=UUID=b719b98c-6702-467b-bad1-38f7ecaed813 ro video=vesafb:off vga=normal 
quiet splash
  ProcVersionSignature: Ubuntu 4.15.0-33.36-generic 4.15.18
  Tags:  bionic apparmor apparmor apparmor apparmor
  Uname: Linux 4.15.0-33-generic x86_64
  UpgradeStatus: Upgraded to bionic on 2018-05-20 (104 days ago)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 02/08/2018
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: F21
  dmi.board.asset.tag: Default string
  dmi.board.name: A320M-S2H-CF
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  

[Touch-packages] [Bug 1698693] Re: cups-pdf blocked by apparmor

2018-09-07 Thread gf
Hi Patrick,
Just to confirm, this is still a problem for you in 18.04?

Also could you look at the following bug and see if it is the same as your bug 
report:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1675503

Thanks 
G

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1698693

Title:
  cups-pdf blocked by apparmor

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  cups-pdf cannot create the ~/PDF directory if it does not exist and
  fails with no indication to the user.

  It should however be pointed out that cups-pdf allows the system
  administrator to change it's output directory by changing the Out key
  in /etc/cups/cups-pdf.conf. As such apparmor will get in the way again
  if the admin changes the Out key to some other location outside of the
  ${HOME}/PDF directory. (It's default setting.)

  cups-pdf also does not have an #include for using local overrides in
  it's apparmor config. As such any fixes that the local admin makes
  will be overwritten by the next update to the cups package, breaking
  it again.

  
  Description:  Ubuntu 16.04.2 LTS
  Release:  16.04

  printer-driver-cups-pdf:
Installed: 2.6.1-21
Candidate: 2.6.1-21
Version table:
   *** 2.6.1-21 500
  500 http://us.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
  100 /var/lib/dpkg/status

  cups:
Installed: 2.1.3-4
Candidate: 2.1.3-4
Version table:
   *** 2.1.3-4 500
  500 http://us.archive.ubuntu.com/ubuntu xenial/main amd64 Packages
  100 /var/lib/dpkg/status

  What happened:
  cups-pdf when installed for the first time fails with the following apparmor 
denials:

  [ 6117.686934] audit: type=1400 audit(1497816878.998:1079): apparmor="DENIED" 
operation="file_inherit" profile="/usr/lib/cups/backend/cups-pdf" pid=6015 
comm="cups-pdf" family="unix" sock_type="stream" protocol=0 
requested_mask="send receive" denied_mask="send receive" addr=none 
peer_addr=none peer="/usr/sbin/cupsd"
  [ 6117.686948] audit: type=1400 audit(1497816878.998:1080): apparmor="DENIED" 
operation="file_inherit" profile="/usr/sbin/cupsd" pid=6015 comm="cups-pdf" 
family="unix" sock_type="stream" protocol=0 requested_mask="send receive" 
denied_mask="send receive" addr=none peer_addr=none 
peer="/usr/lib/cups/backend/cups-pdf"
  [ 6117.688671] audit: type=1400 audit(1497816879.002:1081): apparmor="DENIED" 
operation="open" profile="/usr/lib/cups/backend/cups-pdf" 
name="/var/lib/sss/mc/initgroups" pid=6015 comm="cups-pdf" requested_mask="r" 
denied_mask="r" fsuid=0 ouid=0
  [ 6117.688688] audit: type=1400 audit(1497816879.002:1082): apparmor="DENIED" 
operation="open" profile="/usr/lib/cups/backend/cups-pdf" 
name="/var/lib/sss/mc/initgroups" pid=6015 comm="cups-pdf" requested_mask="r" 
denied_mask="r" fsuid=0 ouid=0
  [ 6117.689719] audit: type=1400 audit(1497816879.002:1083): apparmor="DENIED" 
operation="mkdir" profile="/usr/lib/cups/backend/cups-pdf" 
name="/home/CODENET.LOCAL/codebase/PDF/" pid=6015 comm="cups-pdf" 
requested_mask="c" denied_mask="c" fsuid=0 ouid=0

  
  What I expected to happen:
  cups-pdf creates the pdf file it was supposed to.

  
  As a workaround, I set cups-pdf to use the third-party settings from the cups 
profile, then it worked as expected.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  CupsErrorLog: Error: [Errno 13] Permission denied: '/var/log/cups/error_log'
  CurrentDesktop: MATE
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2017-11-24 (281 days ago)
  InstallationMedia: Ubuntu-MATE 17.10 "Artful Aardvark" - Release amd64 
(20171018)
  Lpstat:
   device for EPSONET-4550: 
ipp://call.codenet.local:631/printers/EPSON_ET-4550_Series
   device for PDF: cups-pdf:/
  MachineType: Gigabyte Technology Co., Ltd. A320M-S2H
  NonfreeKernelModules: nvidia_modeset nvidia
  Package: cups 2.2.7-1ubuntu2.1
  PackageArchitecture: amd64
  Papersize: letter
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/PDF.ppd'] failed with exit code 2: grep: /etc/cups/ppd/PDF.ppd: 
Permission denied
  ProcCmdline: BOOT_IMAGE=/vmlinuz-4.15.0-33-generic 
root=UUID=b719b98c-6702-467b-bad1-38f7ecaed813 ro video=vesafb:off vga=normal 
quiet splash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-33-generic 
root=UUID=b719b98c-6702-467b-bad1-38f7ecaed813 ro video=vesafb:off vga=normal 
quiet splash
  ProcVersionSignature: Ubuntu 4.15.0-33.36-generic 4.15.18
  Tags:  bionic apparmor apparmor apparmor apparmor
  Uname: Linux 4.15.0-33-generic x86_64
  UpgradeStatus: Upgraded to bionic on 2018-05-20 (104 days ago)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 02/08/2018
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: F21
  dmi.board.asset.tag: Default string
  dmi.board.name: A320M-S2H-CF
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  

[Touch-packages] [Bug 1638634] Re: Print Job with Authentication is postponed until queue is opened manually

2018-09-05 Thread gf
Thanks for changing the status and importance, C.
Have a great day!
:)
G

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1638634

Title:
  Print Job with Authentication is postponed until queue is opened
  manually

Status in cups package in Ubuntu:
  Triaged

Bug description:
  Ubuntu version 16.04
  16.04 (cups 2.1.3-4ubuntu0.5). system-config-printer-common 
1.5.7+20160212-0ubuntu2. Hplip 3.16.3+repack0-1.
  Problem is reproducable by the bug reporter. All print jobs from many 
different applications
  Bug triager is unable to reproduce the bug.

  Steps to reproduce:
  1. Print an any document from an any application's print dialog (e.g. evince, 
Okular, GIMP, ReText,...).
  2. Printing does not happen.
  3. Open "system-config-printer”
  4. Open the printer's print queue
  5. All documents in the queue are processed, i.e. printed immediately.

  Expected behaviour: the document prints immediately.

  Actual behaviour: the document is held in the queue until the print
  queue is opened through "system-config-printer.”

  Additional notes:
  Printer is a RICOH MP C3003 situated on a large network.
  CUPS interface on local computer indicates that job is stopped but “release 
job” button is ignored.
  Opening the queue in “system-config-printer” on local computer immediately 
starts the job.
  Reporter has uploaded tail of access.log which mentions authentication 
successful, only after the reporter opened the queue in “system-config-printer”
  ---

  Triager searched for dups - none found.

  (original description follows)

  I am connected to a print host requiring authentication. The authentication 
data is already stored in CUPS. I can issue a new print job and the printer 
icon in the panel appears, but the job isn't started, until I open the queue of 
the respective printer.
  ---
  ApportVersion: 2.20.1-0ubuntu2.18
  Architecture: amd64
  CupsErrorLog:
   E [10/Aug/2018:07:14:50 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
   E [10/Aug/2018:08:42:31 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
   E [11/Aug/2018:09:58:10 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
   E [14/Aug/2018:10:30:32 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
   E [28/Aug/2018:07:21:07 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
  CurrentDesktop: UnityDistroRelease: Ubuntu 16.04
  InstallationDate: Installed on 2015-09-15 (1077 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  Lpstat:
   device for 0_prost: lpd://prost.uni-koblenz.de/
   device for 0_ricoh14: ipp://printhost.uni-koblenz.de:631/printers/ricoh14
   device for MFC9332CDW: 
dnssd://Brother%20MFC-9332CDW._ipp._tcp.local/?uuid=e3248000-80ce-11db-8000-3c2af424f390
  MachineType: LENOVO 20BX000XGE
  Package: cups 2.1.3-4ubuntu0.5
  PackageArchitecture: amd64
  Papersize: a4
  PpdFiles:
   Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MFC9332CDW.ppd', 
'/etc/cups/ppd/0_prost.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/MFC9332CDW.ppd: Permission denied
   grep: /etc/cups/ppd/0_prost.ppd: Permission denied
  ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.15.0-30-generic 
root=UUID=93fc15f9-4090-40ff-a3ac-a642833f1da2 ro quiet splash vt.handoff=7
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-30-generic 
root=UUID=93fc15f9-4090-40ff-a3ac-a642833f1da2 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.15.0-30.32~16.04.1-generic 4.15.18
  Tags:  xenial
  Uname: Linux 4.15.0-30-generic x86_64
  UpgradeStatus: Upgraded to xenial on 2016-04-22 (857 days ago)
  UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo tty uucp 
vboxusers
  _MarkForUpload: True
  dmi.bios.date: 09/13/2017
  dmi.bios.vendor: LENOVO
  dmi.bios.version: JBET66WW (1.30 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20BX000XGE
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0E50510 WIN
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.modalias: 
dmi:bvnLENOVO:bvrJBET66WW(1.30):bd09/13/2017:svnLENOVO:pn20BX000XGE:pvrThinkPadT450s:rvnLENOVO:rn20BX000XGE:rvrSDK0E50510WIN:cvnLENOVO:ct10:cvrNone:
  dmi.product.family: ThinkPad T450s
  dmi.product.name: 20BX000XGE
  dmi.product.version: ThinkPad T450s
  dmi.sys.vendor: LENOVO

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1638634] Re: Print Job with Authentication is postponed until queue is opened manually

2018-09-04 Thread gf
OK, thanks for the update, Scott. I think there is enough information in
this report now that it can be send to the programmers. For their ease,
I will add a summary here. Please feel free to add any corrections.

---
SUMMARY:
Ubuntu version 16.04 
16.04 (cups 2.1.3-4ubuntu0.5). system-config-printer-common 
1.5.7+20160212-0ubuntu2. Hplip 3.16.3+repack0-1. 
Problem is reproducable by the bug reporter. All print jobs from many different 
applications
Bug triager is unable to reproduce the bug.

Steps to reproduce:
1. Print an any document from an any application's print dialog (e.g. evince, 
Okular, GIMP, ReText,...).
2. Printing does not happen.
3. Open "system-config-printer”
4. Open the printer's print queue
5. All documents in the queue are processed, i.e. printed immediately.

Expected behaviour: the document prints immediately.

Actual behaviour: the document is held in the queue until the print
queue is opened through "system-config-printer.”

Additional notes: 
Printer is a RICOH MP C3003 situated on a large network. 
CUPS interface on local computer indicates that job is stopped but “release 
job” button is ignored.
Opening the queue in “system-config-printer” on local computer immediately 
starts the job.
Reporter has uploaded tail of access.log which mentions authentication 
successful, only after the reporter opened the queue in “system-config-printer”
---

Triager searched for dups - none found.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1638634

Title:
  Print Job with Authentication is postponed until queue is opened
  manually

Status in cups package in Ubuntu:
  New

Bug description:
  I am connected to a print host requiring authentication. The authentication 
data is already stored in CUPS. I can issue a new print job and the printer 
icon in the panel appears, but the job isn't started, until I open the queue of 
the respective printer.
  --- 
  ApportVersion: 2.20.1-0ubuntu2.18
  Architecture: amd64
  CupsErrorLog:
   E [10/Aug/2018:07:14:50 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
   E [10/Aug/2018:08:42:31 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
   E [11/Aug/2018:09:58:10 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
   E [14/Aug/2018:10:30:32 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
   E [28/Aug/2018:07:21:07 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 16.04
  InstallationDate: Installed on 2015-09-15 (1077 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  Lpstat:
   device for 0_prost: lpd://prost.uni-koblenz.de/
   device for 0_ricoh14: ipp://printhost.uni-koblenz.de:631/printers/ricoh14
   device for MFC9332CDW: 
dnssd://Brother%20MFC-9332CDW._ipp._tcp.local/?uuid=e3248000-80ce-11db-8000-3c2af424f390
  MachineType: LENOVO 20BX000XGE
  Package: cups 2.1.3-4ubuntu0.5
  PackageArchitecture: amd64
  Papersize: a4
  PpdFiles:
   Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MFC9332CDW.ppd', 
'/etc/cups/ppd/0_prost.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/MFC9332CDW.ppd: Permission denied
   grep: /etc/cups/ppd/0_prost.ppd: Permission denied
  ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.15.0-30-generic 
root=UUID=93fc15f9-4090-40ff-a3ac-a642833f1da2 ro quiet splash vt.handoff=7
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-30-generic 
root=UUID=93fc15f9-4090-40ff-a3ac-a642833f1da2 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.15.0-30.32~16.04.1-generic 4.15.18
  Tags:  xenial
  Uname: Linux 4.15.0-30-generic x86_64
  UpgradeStatus: Upgraded to xenial on 2016-04-22 (857 days ago)
  UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo tty uucp 
vboxusers
  _MarkForUpload: True
  dmi.bios.date: 09/13/2017
  dmi.bios.vendor: LENOVO
  dmi.bios.version: JBET66WW (1.30 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20BX000XGE
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0E50510 WIN
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.modalias: 
dmi:bvnLENOVO:bvrJBET66WW(1.30):bd09/13/2017:svnLENOVO:pn20BX000XGE:pvrThinkPadT450s:rvnLENOVO:rn20BX000XGE:rvrSDK0E50510WIN:cvnLENOVO:ct10:cvrNone:
  dmi.product.family: ThinkPad T450s
  dmi.product.name: 20BX000XGE
  dmi.product.version: ThinkPad T450s
  dmi.sys.vendor: LENOVO

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[Touch-packages] [Bug 1638634] Re: Print Job with Authentication is postponed until queue is opened manually

2018-09-04 Thread gf
Sorry, Brandon. I wrote your name wrong. I meant: Brandon 
:)
G

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https://bugs.launchpad.net/bugs/1638634

Title:
  Print Job with Authentication is postponed until queue is opened
  manually

Status in cups package in Ubuntu:
  New

Bug description:
  I am connected to a print host requiring authentication. The authentication 
data is already stored in CUPS. I can issue a new print job and the printer 
icon in the panel appears, but the job isn't started, until I open the queue of 
the respective printer.
  --- 
  ApportVersion: 2.20.1-0ubuntu2.18
  Architecture: amd64
  CupsErrorLog:
   E [10/Aug/2018:07:14:50 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
   E [10/Aug/2018:08:42:31 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
   E [11/Aug/2018:09:58:10 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
   E [14/Aug/2018:10:30:32 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
   E [28/Aug/2018:07:21:07 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 16.04
  InstallationDate: Installed on 2015-09-15 (1077 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  Lpstat:
   device for 0_prost: lpd://prost.uni-koblenz.de/
   device for 0_ricoh14: ipp://printhost.uni-koblenz.de:631/printers/ricoh14
   device for MFC9332CDW: 
dnssd://Brother%20MFC-9332CDW._ipp._tcp.local/?uuid=e3248000-80ce-11db-8000-3c2af424f390
  MachineType: LENOVO 20BX000XGE
  Package: cups 2.1.3-4ubuntu0.5
  PackageArchitecture: amd64
  Papersize: a4
  PpdFiles:
   Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MFC9332CDW.ppd', 
'/etc/cups/ppd/0_prost.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/MFC9332CDW.ppd: Permission denied
   grep: /etc/cups/ppd/0_prost.ppd: Permission denied
  ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.15.0-30-generic 
root=UUID=93fc15f9-4090-40ff-a3ac-a642833f1da2 ro quiet splash vt.handoff=7
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-30-generic 
root=UUID=93fc15f9-4090-40ff-a3ac-a642833f1da2 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.15.0-30.32~16.04.1-generic 4.15.18
  Tags:  xenial
  Uname: Linux 4.15.0-30-generic x86_64
  UpgradeStatus: Upgraded to xenial on 2016-04-22 (857 days ago)
  UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo tty uucp 
vboxusers
  _MarkForUpload: True
  dmi.bios.date: 09/13/2017
  dmi.bios.vendor: LENOVO
  dmi.bios.version: JBET66WW (1.30 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20BX000XGE
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0E50510 WIN
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.modalias: 
dmi:bvnLENOVO:bvrJBET66WW(1.30):bd09/13/2017:svnLENOVO:pn20BX000XGE:pvrThinkPadT450s:rvnLENOVO:rn20BX000XGE:rvrSDK0E50510WIN:cvnLENOVO:ct10:cvrNone:
  dmi.product.family: ThinkPad T450s
  dmi.product.name: 20BX000XGE
  dmi.product.version: ThinkPad T450s
  dmi.sys.vendor: LENOVO

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[Touch-packages] [Bug 1743939] Re: Canon MF8380 Wireless Network Not Printing

2018-09-04 Thread gf
Thanks for the update, Scott. No need for additional testing. I will close the 
report now.
Have a great day!
:)
G

Closed per reporter’s feedback.

** Changed in: cups (Ubuntu)
   Status: Incomplete => Invalid

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1743939

Title:
  Canon MF8380 Wireless Network Not Printing

Status in cups package in Ubuntu:
  Invalid

Bug description:
  A Canon MF8380CDW printer will not print any thing after upgrading to
  17.10.  I ran all  the steps from this
  https://wiki.ubuntu.com/DebuggingPrintingProblems web site.

  I have attached a lot of log files.  Not sure which one is needed. The
  printer did work back under 15.10 or 16.04 but took a lot to get it
  fixed to work then.  I have tried to print from 18.04 and it has the
  same problem with this printer.





  
  myuseraccount@myuseraccount-System-Product-Name:~$ /usr/lib/cups/backend/snmp
  network socket://192.168.1.100 "Canon MF8300C Series" "Canon MF8300C Series" 
"MFG:Canon;MDL:MF8300C Series;CLS:PRINTER;DES:Canon MF8300
  C Series;CID:;CMD:LIPSLX,CPCA;" ""
  myuseraccount@myuseraccount-System-Product-Name:~$ sudo 
/usr/lib/cups/backend/dnssd
  [sudo] password for myuseraccount:
  DEBUG: sent=0, count=0
  DEBUG: Querying "Canon\032MF8300C\032Series._printer._tcp.local"...
  DEBUG: Querying "Canon\032MF8300C\032Series._pdl-datastream._tcp.local"...
  DEBUG: sent=0, count=2
  DEBUG2: query_callback(browser=0x556cd4f96420, interfaceIndex=2, protocol=0, 
event=0, fullName="Canon\032MF8300C\032Series._printer._tcp.local", rrclass=1, 
rrtype=16, rdata=0x
  556cd4f97854, rdlen=338, flags=5, context=0x556cd4f95900)
  DEBUG2: query_callback: "txtvers=1".
  DEBUG2: query_callback: "note=".
  DEBUG2: query_callback: "qtotal=1".
  DEBUG2: query_callback: "priority=20".
  DEBUG2: query_callback: "ty=Canon MF8300C Series".
  DEBUG2: query_callback: "product=(CNMF8300C Series)".
  DEBUG2: query_callback: "pdl=application/octet-stream".
  DEBUG2: query_callback: 
"adminurl=http://Canon0f2ec4.local/m_network_tcpip.html;.
  DEBUG2: query_callback: "usb_MFG=Canon".
  DEBUG2: query_callback: "usb_MDL=MF8300C Series".
  DEBUG2: query_callback: "Transparent=F".
  DEBUG2: query_callback: "Binary=F".
  DEBUG2: query_callback: "TBCP=F".
  DEBUG2: query_callback: "Color=T".
  DEBUG2: query_callback: "Copies=T".
  DEBUG2: query_callback: "Duplex=T".
  DEBUG2: query_callback: "PaperCustom=T".
  DEBUG2: query_callback: "Bind=F".
  DEBUG2: query_callback: "Collate=T".
  DEBUG2: query_callback: "Sort=T".
  DEBUG2: query_callback: "Staple=F".
  DEBUG2: query_callback: "Punch=0".
  DEBUG2: query_callback: "PaperMax=legal-A4".
  DEBUG2: query_callback(browser=0x556cd4f96420, interfaceIndex=-1, 
protocol=-1, event=2, 
fullName="Canon\032MF8300C\032Series._printer._tcp.local", rrclass=1, 
rrtype=16, rdata=
  (nil), rdlen=0, flags=0, context=0x556cd4f95900)
  DEBUG2: query_callback(browser=0x556cd4f95aa0, interfaceIndex=2, protocol=0, 
event=0, fullName="Canon\032MF8300C\032Series._pdl-datastream._tcp.local", 
rrclass=1, rrtype=16, r
  data=0x556cd4f97a0c, rdlen=338, flags=5, context=0x556cd4f95780)
  DEBUG2: query_callback: "txtvers=1".
  DEBUG2: query_callback: "note=".
  DEBUG2: query_callback: "qtotal=1".
  DEBUG2: query_callback: "priority=10".
  DEBUG2: query_callback: "ty=Canon MF8300C Series".
  DEBUG2: query_callback: "product=(CNMF8300C Series)".
  DEBUG2: query_callback: "pdl=application/octet-stream".
  DEBUG2: query_callback: 
"adminurl=http://Canon0f2ec4.local/m_network_tcpip.html;.
  DEBUG2: query_callback: "usb_MFG=Canon".
  DEBUG2: query_callback: "usb_MDL=MF8300C Series".
  DEBUG2: query_callback: "Transparent=F".
  DEBUG2: query_callback: "Binary=F".
  DEBUG2: query_callback: "TBCP=F".
  DEBUG2: query_callback: "Color=T".
  DEBUG2: query_callback: "Copies=T".
  DEBUG2: query_callback: "Duplex=T".
  DEBUG2: query_callback: "PaperCustom=T".
  DEBUG2: query_callback: "Bind=F".
  DEBUG2: query_callback: "Collate=T".
  DEBUG2: query_callback: "Sort=T".
  DEBUG2: query_callback: "Staple=F".
  DEBUG2: query_callback: "Punch=0".
  DEBUG2: query_callback: "PaperMax=legal-A4".
  network dnssd://Canon%20MF8300C%20Series._pdl-datastream._tcp.local/ "Canon 
MF8300C Series" "Canon MF8300C Series" "MFG:Canon;MDL:MF8300C Series;" ""
  DEBUG: sent=2, count=2
  myuseraccount@myuseraccount-System-Product-Name:~$ /usr/lib/cups/backend/snmp 
192.168.1.100
  network socket://192.168.1.100 "Canon MF8300C Series" "Canon MF8300C Series" 
"MFG:Canon;MDL:MF8300C Series;CLS:PRINTER;DES:Canon MF8300C 
Series;CID:;CMD:LIPSLX,CPCA;" ""
  myuseraccount@myuseraccount-System-Product-Name:~$ lpinfo -v
  network ipp
  network https
  network ipps
  network http
  file cups-brf:/
  network beh
  direct hp
  serial serial:/dev/ttyS0?baud=115200
  network socket
  network lpd
  direct parallel:/dev/lp0
  file cups-pdf:/
  network bjnp
  

[Touch-packages] [Bug 1742901] Re: package cups-daemon 2.1.3-4ubuntu0.3 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

2018-09-04 Thread gf
Thanks for the update, Makis. I will close the report now.
Have a great day!
:)
G

Closed per reporter’s feedback.

** Changed in: cups (Ubuntu)
   Status: Incomplete => Invalid

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https://bugs.launchpad.net/bugs/1742901

Title:
  package cups-daemon 2.1.3-4ubuntu0.3 failed to install/upgrade:
  subprocess installed post-installation script returned error exit
  status 1

Status in cups package in Ubuntu:
  Invalid

Bug description:
  i don't know

  ProblemType: Package
  DistroRelease: Ubuntu 16.04
  Package: cups-daemon 2.1.3-4ubuntu0.3
  ProcVersionSignature: Ubuntu 4.4.0-104.127-generic 4.4.98
  Uname: Linux 4.4.0-104-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.15
  Architecture: amd64
  CupsErrorLog:
   E [12/Jan/2018:11:32:20 +0200] HP-DeskJet-4670-series: File 
\"/usr/lib/cups/filter/hpcups\" not available: No such file or directory
   E [12/Jan/2018:11:32:20 +0200] HP-DeskJet-4670-series: File 
\"/usr/lib/cups/filter/hpcups\" not available: No such file or directory
  Date: Fri Jan 12 11:43:52 2018
  ErrorMessage: subprocess installed post-installation script returned error 
exit status 1
  InstallationDate: Installed on 2017-01-03 (373 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 
(20160420.1)
  Lpstat:
   device for EPSON-AL-CX16NF: 
dnssd://EPSON%20AL-CX16NF-5FD934._pdl-datastream._tcp.local/
   device for HP-DeskJet-4670-series: 
dnssd://HP%20DeskJet%204670%20series%20%5B22083D%5D._ipp._tcp.local/?uuid=1c852a4d-b800-1f08-abcd-f430b922083d
   device for OKI-DATA-CORP-C301: 
dnssd://OKI-C301-ACD8ED._pdl-datastream._tcp.local/
  MachineType: LENOVO 42334AG
  Papersize: a4
  PpdFiles:
   OKI-DATA-CORP-C301: Oki C301dn Foomatic/foo2hiperc (recommended)
   HP-DeskJet-4670-series: HP Deskjet 4670 Series, hpcups 3.16.3
   EPSON-AL-CX16NF: KONICA MINOLTA magicolor 1600W Foomatic/foo2lava 
(recommended)
  ProcCmdline: BOOT_IMAGE=/vmlinuz-4.4.0-104-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-104-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   dpkg 1.18.4ubuntu1.3
   apt  1.2.24
  SourcePackage: cups
  Title: package cups-daemon 2.1.3-4ubuntu0.3 failed to install/upgrade: 
subprocess installed post-installation script returned error exit status 1
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/22/2009
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 6GET18WW(V1.09)
  dmi.board.name: KIWDX
  dmi.board.vendor: LENOVO
  dmi.board.version: REFERENCE
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnLENOVO:bvr6GET18WW(V1.09):bd05/22/2009:svnLENOVO:pn42334AG:pvrLenovo3000N500:rvnLENOVO:rnKIWDX:rvrREFERENCE:cvnNoEnclosure:ct10:cvrN/A:
  dmi.product.name: 42334AG
  dmi.product.version: Lenovo 3000 N500
  dmi.sys.vendor: LENOVO
  mtime.conffile..etc.init.d.cups: 2017-12-06T20:23:04.314671

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[Touch-packages] [Bug 1638634] Re: Print Job with Authentication is postponed until queue is opened manually

2018-09-03 Thread gf
Thanks for the information, Brandon. More questions...

Did this work in a previous version of Ubuntu?

You mention a print host. Is it another computer with Ubuntu on it? If
so, what is the version of cups on the print host?

And when you open the print queue, are you opening it on your local
computer or on the print host?

And just to confirm, it is a Brother MFC-9332CDW - ricoh14 printer?

Can you give me the exact steps you take to produce the problem?

Thanks
G

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1638634

Title:
  Print Job with Authentication is postponed until queue is opened
  manually

Status in cups package in Ubuntu:
  New

Bug description:
  I am connected to a print host requiring authentication. The authentication 
data is already stored in CUPS. I can issue a new print job and the printer 
icon in the panel appears, but the job isn't started, until I open the queue of 
the respective printer.
  --- 
  ApportVersion: 2.20.1-0ubuntu2.18
  Architecture: amd64
  CupsErrorLog:
   E [10/Aug/2018:07:14:50 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
   E [10/Aug/2018:08:42:31 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
   E [11/Aug/2018:09:58:10 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
   E [14/Aug/2018:10:30:32 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
   E [28/Aug/2018:07:21:07 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 16.04
  InstallationDate: Installed on 2015-09-15 (1077 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  Lpstat:
   device for 0_prost: lpd://prost.uni-koblenz.de/
   device for 0_ricoh14: ipp://printhost.uni-koblenz.de:631/printers/ricoh14
   device for MFC9332CDW: 
dnssd://Brother%20MFC-9332CDW._ipp._tcp.local/?uuid=e3248000-80ce-11db-8000-3c2af424f390
  MachineType: LENOVO 20BX000XGE
  Package: cups 2.1.3-4ubuntu0.5
  PackageArchitecture: amd64
  Papersize: a4
  PpdFiles:
   Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MFC9332CDW.ppd', 
'/etc/cups/ppd/0_prost.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/MFC9332CDW.ppd: Permission denied
   grep: /etc/cups/ppd/0_prost.ppd: Permission denied
  ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.15.0-30-generic 
root=UUID=93fc15f9-4090-40ff-a3ac-a642833f1da2 ro quiet splash vt.handoff=7
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-30-generic 
root=UUID=93fc15f9-4090-40ff-a3ac-a642833f1da2 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.15.0-30.32~16.04.1-generic 4.15.18
  Tags:  xenial
  Uname: Linux 4.15.0-30-generic x86_64
  UpgradeStatus: Upgraded to xenial on 2016-04-22 (857 days ago)
  UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo tty uucp 
vboxusers
  _MarkForUpload: True
  dmi.bios.date: 09/13/2017
  dmi.bios.vendor: LENOVO
  dmi.bios.version: JBET66WW (1.30 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20BX000XGE
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0E50510 WIN
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.modalias: 
dmi:bvnLENOVO:bvrJBET66WW(1.30):bd09/13/2017:svnLENOVO:pn20BX000XGE:pvrThinkPadT450s:rvnLENOVO:rn20BX000XGE:rvrSDK0E50510WIN:cvnLENOVO:ct10:cvrNone:
  dmi.product.family: ThinkPad T450s
  dmi.product.name: 20BX000XGE
  dmi.product.version: ThinkPad T450s
  dmi.sys.vendor: LENOVO

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[Touch-packages] [Bug 1638634] Re: Print Job with Authentication is postponed until queue is opened manually

2018-09-03 Thread gf
** Changed in: cups (Ubuntu)
   Status: Incomplete => New

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1638634

Title:
  Print Job with Authentication is postponed until queue is opened
  manually

Status in cups package in Ubuntu:
  New

Bug description:
  I am connected to a print host requiring authentication. The authentication 
data is already stored in CUPS. I can issue a new print job and the printer 
icon in the panel appears, but the job isn't started, until I open the queue of 
the respective printer.
  --- 
  ApportVersion: 2.20.1-0ubuntu2.18
  Architecture: amd64
  CupsErrorLog:
   E [10/Aug/2018:07:14:50 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
   E [10/Aug/2018:08:42:31 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
   E [11/Aug/2018:09:58:10 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
   E [14/Aug/2018:10:30:32 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
   E [28/Aug/2018:07:21:07 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 16.04
  InstallationDate: Installed on 2015-09-15 (1077 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  Lpstat:
   device for 0_prost: lpd://prost.uni-koblenz.de/
   device for 0_ricoh14: ipp://printhost.uni-koblenz.de:631/printers/ricoh14
   device for MFC9332CDW: 
dnssd://Brother%20MFC-9332CDW._ipp._tcp.local/?uuid=e3248000-80ce-11db-8000-3c2af424f390
  MachineType: LENOVO 20BX000XGE
  Package: cups 2.1.3-4ubuntu0.5
  PackageArchitecture: amd64
  Papersize: a4
  PpdFiles:
   Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MFC9332CDW.ppd', 
'/etc/cups/ppd/0_prost.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/MFC9332CDW.ppd: Permission denied
   grep: /etc/cups/ppd/0_prost.ppd: Permission denied
  ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.15.0-30-generic 
root=UUID=93fc15f9-4090-40ff-a3ac-a642833f1da2 ro quiet splash vt.handoff=7
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-30-generic 
root=UUID=93fc15f9-4090-40ff-a3ac-a642833f1da2 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.15.0-30.32~16.04.1-generic 4.15.18
  Tags:  xenial
  Uname: Linux 4.15.0-30-generic x86_64
  UpgradeStatus: Upgraded to xenial on 2016-04-22 (857 days ago)
  UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo tty uucp 
vboxusers
  _MarkForUpload: True
  dmi.bios.date: 09/13/2017
  dmi.bios.vendor: LENOVO
  dmi.bios.version: JBET66WW (1.30 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20BX000XGE
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0E50510 WIN
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.modalias: 
dmi:bvnLENOVO:bvrJBET66WW(1.30):bd09/13/2017:svnLENOVO:pn20BX000XGE:pvrThinkPadT450s:rvnLENOVO:rn20BX000XGE:rvrSDK0E50510WIN:cvnLENOVO:ct10:cvrNone:
  dmi.product.family: ThinkPad T450s
  dmi.product.name: 20BX000XGE
  dmi.product.version: ThinkPad T450s
  dmi.sys.vendor: LENOVO

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1357529] Re: Magenta Toner Icon is yellow and Yellow Toner Icon is magenta

2018-09-03 Thread gf
Hi Robert. Thanks for the update and the apport info. I'll look at next steps.
Take care
:)
G

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1357529

Title:
  Magenta Toner Icon is yellow and Yellow Toner Icon is magenta

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  I've a Brother-HL-3070CW LED printer. When fetching Printer Properties
  and selecting Ink/Toner Levels I observe the Magenta Toner Icon is
  yellow and Yellow Toner Icon is magenta. So it's difficult to see what
  toner cartridge is high or low because I don't know it the Icon is
  correct or the Text Below the Icon is correct.

  package=cups

  loodje@moosker:~$ lsb_release -rd
  Description:  Ubuntu 14.04.1 LTS
  Release:  14.04
  loodje@moosker:~$ apt-cache policy cups
  cups:
Installed: 1.7.2-0ubuntu1.1
Candidate: 1.7.2-0ubuntu1.1
Version table:
   *** 1.7.2-0ubuntu1.1 0
  500 http://ca.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 
Packages
  500 http://security.ubuntu.com/ubuntu/ trusty-security/main amd64 
Packages
  100 /var/lib/dpkg/status
   1.7.2-0ubuntu1 0
  500 http://ca.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
  loodje@moosker:~$ 

  Expectation: Icon graphic colour matches text description
  Happened: They do not match - see attachment: Screenshot from 2014-08-15 
12:46:47.png

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1.1
  ProcVersionSignature: Ubuntu 3.13.0-34.60-generic 3.13.11.4
  Uname: Linux 3.13.0-34-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  CupsErrorLog:
   
  CurrentDesktop: Unity
  Date: Fri Aug 15 12:37:31 2014
  InstallationDate: Installed on 2014-08-14 (1 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  Lpstat: device for Brother-HL-3070CW: 
dnssd://Brother%20HL-3070CW%20series._pdl-datastream._tcp.local/
  MachineType: System manufacturer System Product Name
  Papersize: letter
  PpdFiles: Brother-HL-3070CW: Brother HL-3070CW BR-Script3
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-34-generic.efi.signed 
root=UUID=4e93e58f-0253-43ba-b7b0-62d336278e07 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/07/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3402
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: P8Z68-V GEN3
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3402:bd05/07/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP8Z68-VGEN3:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  CupsErrorLog:
   
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2018-05-21 (105 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  Lpstat: device for HL-3070CW: 
dnssd://Brother%20HL-3070CW%20series._pdl-datastream._tcp.local/
  MachineType: System manufacturer System Product Name
  Package: cups 2.2.7-1ubuntu2.1
  PackageArchitecture: amd64
  Papersize: letter
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/HL-3070CW.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/HL-3070CW.ppd: Permission denied
  ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.15.0-29-generic 
root=UUID=d64f5cbf-8b52-40c4-9cfb-5444655bd5bf ro quiet splash vt.handoff=1
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-29-generic 
root=UUID=d64f5cbf-8b52-40c4-9cfb-5444655bd5bf ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18
  Tags:  bionic
  Uname: Linux 4.15.0-29-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 05/07/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3402
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: P8Z68-V GEN3
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 

[Touch-packages] [Bug 1698693] Re: cups-pdf blocked by apparmor

2018-09-02 Thread gf
Hi Patrick. Thanks for the update and the apport info. I'll look at next steps.
Also, what version of Ubuntu are you using?
Take care
:)
G

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1698693

Title:
  cups-pdf blocked by apparmor

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  cups-pdf cannot create the ~/PDF directory if it does not exist and
  fails with no indication to the user.

  It should however be pointed out that cups-pdf allows the system
  administrator to change it's output directory by changing the Out key
  in /etc/cups/cups-pdf.conf. As such apparmor will get in the way again
  if the admin changes the Out key to some other location outside of the
  ${HOME}/PDF directory. (It's default setting.)

  cups-pdf also does not have an #include for using local overrides in
  it's apparmor config. As such any fixes that the local admin makes
  will be overwritten by the next update to the cups package, breaking
  it again.

  
  Description:  Ubuntu 16.04.2 LTS
  Release:  16.04

  printer-driver-cups-pdf:
Installed: 2.6.1-21
Candidate: 2.6.1-21
Version table:
   *** 2.6.1-21 500
  500 http://us.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
  100 /var/lib/dpkg/status

  cups:
Installed: 2.1.3-4
Candidate: 2.1.3-4
Version table:
   *** 2.1.3-4 500
  500 http://us.archive.ubuntu.com/ubuntu xenial/main amd64 Packages
  100 /var/lib/dpkg/status

  What happened:
  cups-pdf when installed for the first time fails with the following apparmor 
denials:

  [ 6117.686934] audit: type=1400 audit(1497816878.998:1079): apparmor="DENIED" 
operation="file_inherit" profile="/usr/lib/cups/backend/cups-pdf" pid=6015 
comm="cups-pdf" family="unix" sock_type="stream" protocol=0 
requested_mask="send receive" denied_mask="send receive" addr=none 
peer_addr=none peer="/usr/sbin/cupsd"
  [ 6117.686948] audit: type=1400 audit(1497816878.998:1080): apparmor="DENIED" 
operation="file_inherit" profile="/usr/sbin/cupsd" pid=6015 comm="cups-pdf" 
family="unix" sock_type="stream" protocol=0 requested_mask="send receive" 
denied_mask="send receive" addr=none peer_addr=none 
peer="/usr/lib/cups/backend/cups-pdf"
  [ 6117.688671] audit: type=1400 audit(1497816879.002:1081): apparmor="DENIED" 
operation="open" profile="/usr/lib/cups/backend/cups-pdf" 
name="/var/lib/sss/mc/initgroups" pid=6015 comm="cups-pdf" requested_mask="r" 
denied_mask="r" fsuid=0 ouid=0
  [ 6117.688688] audit: type=1400 audit(1497816879.002:1082): apparmor="DENIED" 
operation="open" profile="/usr/lib/cups/backend/cups-pdf" 
name="/var/lib/sss/mc/initgroups" pid=6015 comm="cups-pdf" requested_mask="r" 
denied_mask="r" fsuid=0 ouid=0
  [ 6117.689719] audit: type=1400 audit(1497816879.002:1083): apparmor="DENIED" 
operation="mkdir" profile="/usr/lib/cups/backend/cups-pdf" 
name="/home/CODENET.LOCAL/codebase/PDF/" pid=6015 comm="cups-pdf" 
requested_mask="c" denied_mask="c" fsuid=0 ouid=0

  
  What I expected to happen:
  cups-pdf creates the pdf file it was supposed to.

  
  As a workaround, I set cups-pdf to use the third-party settings from the cups 
profile, then it worked as expected.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  CupsErrorLog: Error: [Errno 13] Permission denied: '/var/log/cups/error_log'
  CurrentDesktop: MATE
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2017-11-24 (281 days ago)
  InstallationMedia: Ubuntu-MATE 17.10 "Artful Aardvark" - Release amd64 
(20171018)
  Lpstat:
   device for EPSONET-4550: 
ipp://call.codenet.local:631/printers/EPSON_ET-4550_Series
   device for PDF: cups-pdf:/
  MachineType: Gigabyte Technology Co., Ltd. A320M-S2H
  NonfreeKernelModules: nvidia_modeset nvidia
  Package: cups 2.2.7-1ubuntu2.1
  PackageArchitecture: amd64
  Papersize: letter
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/PDF.ppd'] failed with exit code 2: grep: /etc/cups/ppd/PDF.ppd: 
Permission denied
  ProcCmdline: BOOT_IMAGE=/vmlinuz-4.15.0-33-generic 
root=UUID=b719b98c-6702-467b-bad1-38f7ecaed813 ro video=vesafb:off vga=normal 
quiet splash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-33-generic 
root=UUID=b719b98c-6702-467b-bad1-38f7ecaed813 ro video=vesafb:off vga=normal 
quiet splash
  ProcVersionSignature: Ubuntu 4.15.0-33.36-generic 4.15.18
  Tags:  bionic apparmor apparmor apparmor apparmor
  Uname: Linux 4.15.0-33-generic x86_64
  UpgradeStatus: Upgraded to bionic on 2018-05-20 (104 days ago)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 02/08/2018
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: F21
  dmi.board.asset.tag: Default string
  dmi.board.name: A320M-S2H-CF
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  

[Touch-packages] [Bug 1638634] Re: Print Job with Authentication is postponed until queue is opened manually

2018-09-01 Thread gf
Hi Brandon,
Thanks in advance for your patience on my enquiries regarding this ticket. I am 
clarifying the issue for the programmers.

Could you tell me:
Do all print jobs cause the problem? 
What application are you printing from?
What kind of files are you printing (docs, pdfs, large/small size files)?

Just trying to narrow down the problem.
Take care
:)
G

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1638634

Title:
  Print Job with Authentication is postponed until queue is opened
  manually

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  I am connected to a print host requiring authentication. The authentication 
data is already stored in CUPS. I can issue a new print job and the printer 
icon in the panel appears, but the job isn't started, until I open the queue of 
the respective printer.
  --- 
  ApportVersion: 2.20.1-0ubuntu2.18
  Architecture: amd64
  CupsErrorLog:
   E [10/Aug/2018:07:14:50 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
   E [10/Aug/2018:08:42:31 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
   E [11/Aug/2018:09:58:10 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
   E [14/Aug/2018:10:30:32 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
   E [28/Aug/2018:07:21:07 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 16.04
  InstallationDate: Installed on 2015-09-15 (1077 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  Lpstat:
   device for 0_prost: lpd://prost.uni-koblenz.de/
   device for 0_ricoh14: ipp://printhost.uni-koblenz.de:631/printers/ricoh14
   device for MFC9332CDW: 
dnssd://Brother%20MFC-9332CDW._ipp._tcp.local/?uuid=e3248000-80ce-11db-8000-3c2af424f390
  MachineType: LENOVO 20BX000XGE
  Package: cups 2.1.3-4ubuntu0.5
  PackageArchitecture: amd64
  Papersize: a4
  PpdFiles:
   Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MFC9332CDW.ppd', 
'/etc/cups/ppd/0_prost.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/MFC9332CDW.ppd: Permission denied
   grep: /etc/cups/ppd/0_prost.ppd: Permission denied
  ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.15.0-30-generic 
root=UUID=93fc15f9-4090-40ff-a3ac-a642833f1da2 ro quiet splash vt.handoff=7
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-30-generic 
root=UUID=93fc15f9-4090-40ff-a3ac-a642833f1da2 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.15.0-30.32~16.04.1-generic 4.15.18
  Tags:  xenial
  Uname: Linux 4.15.0-30-generic x86_64
  UpgradeStatus: Upgraded to xenial on 2016-04-22 (857 days ago)
  UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo tty uucp 
vboxusers
  _MarkForUpload: True
  dmi.bios.date: 09/13/2017
  dmi.bios.vendor: LENOVO
  dmi.bios.version: JBET66WW (1.30 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20BX000XGE
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0E50510 WIN
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.modalias: 
dmi:bvnLENOVO:bvrJBET66WW(1.30):bd09/13/2017:svnLENOVO:pn20BX000XGE:pvrThinkPadT450s:rvnLENOVO:rn20BX000XGE:rvrSDK0E50510WIN:cvnLENOVO:ct10:cvrNone:
  dmi.product.family: ThinkPad T450s
  dmi.product.name: 20BX000XGE
  dmi.product.version: ThinkPad T450s
  dmi.sys.vendor: LENOVO

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1638634] Re: Print Job with Authentication is postponed until queue is opened manually

2018-09-01 Thread gf
Hi Brandon. Thanks for the update and the apport info. I'll look at next steps.
Take care
:)
G

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1638634

Title:
  Print Job with Authentication is postponed until queue is opened
  manually

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  I am connected to a print host requiring authentication. The authentication 
data is already stored in CUPS. I can issue a new print job and the printer 
icon in the panel appears, but the job isn't started, until I open the queue of 
the respective printer.
  --- 
  ApportVersion: 2.20.1-0ubuntu2.18
  Architecture: amd64
  CupsErrorLog:
   E [10/Aug/2018:07:14:50 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
   E [10/Aug/2018:08:42:31 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
   E [11/Aug/2018:09:58:10 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
   E [14/Aug/2018:10:30:32 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
   E [28/Aug/2018:07:21:07 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 16.04
  InstallationDate: Installed on 2015-09-15 (1077 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  Lpstat:
   device for 0_prost: lpd://prost.uni-koblenz.de/
   device for 0_ricoh14: ipp://printhost.uni-koblenz.de:631/printers/ricoh14
   device for MFC9332CDW: 
dnssd://Brother%20MFC-9332CDW._ipp._tcp.local/?uuid=e3248000-80ce-11db-8000-3c2af424f390
  MachineType: LENOVO 20BX000XGE
  Package: cups 2.1.3-4ubuntu0.5
  PackageArchitecture: amd64
  Papersize: a4
  PpdFiles:
   Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MFC9332CDW.ppd', 
'/etc/cups/ppd/0_prost.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/MFC9332CDW.ppd: Permission denied
   grep: /etc/cups/ppd/0_prost.ppd: Permission denied
  ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.15.0-30-generic 
root=UUID=93fc15f9-4090-40ff-a3ac-a642833f1da2 ro quiet splash vt.handoff=7
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-30-generic 
root=UUID=93fc15f9-4090-40ff-a3ac-a642833f1da2 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.15.0-30.32~16.04.1-generic 4.15.18
  Tags:  xenial
  Uname: Linux 4.15.0-30-generic x86_64
  UpgradeStatus: Upgraded to xenial on 2016-04-22 (857 days ago)
  UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo tty uucp 
vboxusers
  _MarkForUpload: True
  dmi.bios.date: 09/13/2017
  dmi.bios.vendor: LENOVO
  dmi.bios.version: JBET66WW (1.30 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20BX000XGE
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0E50510 WIN
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.modalias: 
dmi:bvnLENOVO:bvrJBET66WW(1.30):bd09/13/2017:svnLENOVO:pn20BX000XGE:pvrThinkPadT450s:rvnLENOVO:rn20BX000XGE:rvrSDK0E50510WIN:cvnLENOVO:ct10:cvrNone:
  dmi.product.family: ThinkPad T450s
  dmi.product.name: 20BX000XGE
  dmi.product.version: ThinkPad T450s
  dmi.sys.vendor: LENOVO

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[Touch-packages] [Bug 1592948] Re: package cups-daemon 2.1.3-4 failed to install/upgrade: Unterprozess installiertes post-installation-Skript wurde durch Signal (Beendet) getötet

2018-09-01 Thread gf
Thanks for the update, Thomas. I see that your other bug report (1592917) seems 
to be the primary issue.  I will close this report now.
Have a great day!
:)
G

Closed per reporter’s feedback.

** Changed in: cups (Ubuntu)
   Status: Incomplete => Invalid

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Title:
  package cups-daemon 2.1.3-4 failed to install/upgrade: Unterprozess
  installiertes post-installation-Skript wurde durch Signal (Beendet)
  getötet

Status in cups package in Ubuntu:
  Invalid

Bug description:
  happened after failed upgrade from 14.04 to 16.04

  ProblemType: Package
  DistroRelease: Ubuntu 16.04
  Package: cups-daemon 2.1.3-4
  ProcVersionSignature: Ubuntu 4.4.0-24.43-generic 4.4.10
  Uname: Linux 4.4.0-24-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  Date: Wed Jun 15 20:25:32 2016
  ErrorMessage: Unterprozess installiertes post-installation-Skript wurde durch 
Signal (Beendet) getötet
  InstallationDate: Installed on 2014-11-29 (564 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 
(20140722.2)
  Lpstat:
   device for FS-1020D: socket://fs1020d.fritz.box:9100
   device for FS-C5150DN: socket://192.168.178.33:9100
   device for FS-C5150DN-COLOR: socket://192.168.178.33:9100
  Lsusb:
   Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
   Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 001 Device 003: ID 0c45:6419 Microdia Integrated Webcam
   Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Dell Inc. Latitude E5510
  Papersize: a4
  PpdFiles:
   FS-C5150DN-COLOR: Kyocera FS-C5150DN (KPDL)
   FS-C5150DN: Kyocera FS-C5150DN (KPDL)
   FS-1020D: Kyocera Mita FS-1020D
  ProcCmdline: BOOT_IMAGE=/@/boot/vmlinuz-4.4.0-24-generic 
root=UUID=6408c2d9-1b60-43d7-9a7f-2dceeb40de28 ro rootflags=subvol=@ quiet 
splash vt.handoff=7
  ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-4.4.0-24-generic 
root=UUID=6408c2d9-1b60-43d7-9a7f-2dceeb40de28 ro rootflags=subvol=@ quiet 
splash vt.handoff=7
  RelatedPackageVersions:
   dpkg 1.18.4ubuntu1.1
   apt  1.2.12~ubuntu16.04.1
  SourcePackage: cups
  Title: package cups-daemon 2.1.3-4 failed to install/upgrade: Unterprozess 
installiertes post-installation-Skript wurde durch Signal (Beendet) getötet
  UpgradeStatus: Upgraded to xenial on 2016-06-15 (0 days ago)
  dmi.bios.date: 12/06/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A16
  dmi.board.name: 023HKR
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA16:bd12/06/2013:svnDellInc.:pnLatitudeE5510:pvr0001:rvnDellInc.:rn023HKR:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E5510
  dmi.product.version: 0001
  dmi.sys.vendor: Dell Inc.
  modified.conffile..etc.default.cups:
   # Cups configure options
   
   # LOAD_LP_MODULE: enable/disable to load "lp" parallel printer driver module
   # LOAD_LP_MODULE has migrated to /etc/modules-load.d/cups-filters.conf
   # LOAD_LP_MODULE=yes
  mtime.conffile..etc.default.cups: 2014-07-23T00:20:18

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[Touch-packages] [Bug 1641949] Re: Paper jam when the printer is shared in xenial

2018-09-01 Thread gf
Thanks for the update, Luca. I will close the report now.
Have a great day!
:)
G

Closed per reporter’s feedback.

** Changed in: cups (Ubuntu)
   Status: Incomplete => Invalid

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Title:
  Paper jam when the printer is shared in xenial

Status in cups package in Ubuntu:
  Invalid

Bug description:
  I made a fresh install from scratch of Xenial Xerus 16.04 Mate, my printer is 
a Brother HL-2140.
  The printer was working well until I decided to share it, because I have 
other two pcs that use the printer.
  So I opened the printer manager from the menu, I checked the "Share" box in 
the printer window, then I opened the "Server Configuration" and I checked the 
"Publish shared printers" box and the "Allow printing from Internet" box.
  Starting from that moment my printer is no more able to print because each 
time that prints one sheet automatically collect a second sheet (as if it was 
the same sheet, probably an error in paper size) and obviously an error occurs 
and everything get blocked.
  Unfortunately even if I unpublished and unshared the printer, the error 
persist so now I can't print, I suspect that the Server is the guilty and I 
wish to try to "Desconnect" the server to prove it, but I don't know how to do 
it.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: cups 2.1.3-4
  ProcVersionSignature: Ubuntu 4.4.0-47.68-generic 4.4.24
  Uname: Linux 4.4.0-47-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  CurrentDesktop: MATE
  Date: Tue Nov 15 08:25:23 2016
  InstallationDate: Installed on 2016-11-04 (10 days ago)
  InstallationMedia: Ubuntu-MATE 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160719)
  Lpstat:
   device for Deskjet_3520: hp:/net/Deskjet_3520_series?ip=10.21.39.105
   device for HL-2140-series: usb://Brother/HL-2140%20series?serial=G8J723823
  MachineType: System manufacturer System Product Name
  Papersize: a4
  PpdFiles:
   Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/Deskjet_3520.ppd', '/etc/cups/ppd/HL-2140-series.ppd'] failed 
with exit code 2: grep: /etc/cups/ppd/Deskjet_3520.ppd: Permission denied
   grep: /etc/cups/ppd/HL-2140-series.ppd: Permission denied
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-47-generic 
root=UUID=d99fe658-6f6c-472d-a1d0-05507c89d3c5 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/29/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0302
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: A55M-E
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr0302:bd03/29/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnA55M-E:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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[Touch-packages] [Bug 1641779] Re: printer cropping the top off on prints

2018-09-01 Thread gf
Thanks for the update and trying to close the ticket, Bronson. We use "Invalid" 
to close.
I will close the report now.
Have a great day!
:)
G

Closed per reporter’s feedback.

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Title:
  printer cropping the top off on prints

Status in cups package in Ubuntu:
  Invalid

Bug description:
  using a hp photosmart 5520 over the wireless. Im fairly positive this worked 
fine on 15.10.
  But on 16.04 when printing the top of the page is always cropped off.

  Ive tried all the things on the following page:
  
http://askubuntu.com/questions/112684/why-does-ubuntu-add-a-5-margin-to-the-top-when-printing-to-my-hp-psc-750

  however no luck at all with any of these.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: cups 2.1.3-4
  ProcVersionSignature: Ubuntu 4.4.0-47.68-generic 4.4.24
  Uname: Linux 4.4.0-47-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  CupsErrorLog:
   W [15/Nov/2016:11:28:01 +1030] CreateProfile failed: 
org.freedesktop.ColorManager.AlreadyExists:profile id 
\'HP-Photosmart-5520-series-Gray..\' already exists
   W [15/Nov/2016:11:28:01 +1030] CreateProfile failed: 
org.freedesktop.ColorManager.AlreadyExists:profile id 
\'HP-Photosmart-5520-series-RGB..\' already exists
   W [15/Nov/2016:11:30:34 +1030] CreateProfile failed: 
org.freedesktop.ColorManager.AlreadyExists:profile id 
\'HP-Photosmart-5520-series-Gray..\' already exists
   W [15/Nov/2016:11:30:34 +1030] CreateProfile failed: 
org.freedesktop.ColorManager.AlreadyExists:profile id 
\'HP-Photosmart-5520-series-RGB..\' already exists
  CurrentDesktop: Unity
  Date: Tue Nov 15 11:33:32 2016
  InstallationDate: Installed on 2016-08-15 (92 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160719)
  Lpstat: device for HP-Photosmart-5520-series: 
dnssd://Photosmart%205520%20series%20%5BDF47AD%5D._ipp._tcp.local/?uuid=1c852a4d-b800-1f08-abcd-fc15b4df47ad
  MachineType: TOSHIBA Satellite L850
  Papersize: a4
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/HP-Photosmart-5520-series.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/HP-Photosmart-5520-series.ppd: Permission denied
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-47-generic 
root=UUID=4657cafb-40f4-447f-b155-5e2db880d622 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/24/2012
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: 1.40
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Type2 - Board Product Name1
  dmi.board.vendor: Type2 - Board Vendor Name1
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis Manufacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvr1.40:bd04/24/2012:svnTOSHIBA:pnSatelliteL850:pvrPSKDLA-0CC00R:rvnType2-BoardVendorName1:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
  dmi.product.name: Satellite L850
  dmi.product.version: PSKDLA-0CC00R
  dmi.sys.vendor: TOSHIBA

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[Touch-packages] [Bug 1641779] Re: printer cropping the top off on prints

2018-09-01 Thread gf
Oh, I see you already set it to "Invalid" - that's perfect!
Take care
:)
G

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You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1641779

Title:
  printer cropping the top off on prints

Status in cups package in Ubuntu:
  Invalid

Bug description:
  using a hp photosmart 5520 over the wireless. Im fairly positive this worked 
fine on 15.10.
  But on 16.04 when printing the top of the page is always cropped off.

  Ive tried all the things on the following page:
  
http://askubuntu.com/questions/112684/why-does-ubuntu-add-a-5-margin-to-the-top-when-printing-to-my-hp-psc-750

  however no luck at all with any of these.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: cups 2.1.3-4
  ProcVersionSignature: Ubuntu 4.4.0-47.68-generic 4.4.24
  Uname: Linux 4.4.0-47-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  CupsErrorLog:
   W [15/Nov/2016:11:28:01 +1030] CreateProfile failed: 
org.freedesktop.ColorManager.AlreadyExists:profile id 
\'HP-Photosmart-5520-series-Gray..\' already exists
   W [15/Nov/2016:11:28:01 +1030] CreateProfile failed: 
org.freedesktop.ColorManager.AlreadyExists:profile id 
\'HP-Photosmart-5520-series-RGB..\' already exists
   W [15/Nov/2016:11:30:34 +1030] CreateProfile failed: 
org.freedesktop.ColorManager.AlreadyExists:profile id 
\'HP-Photosmart-5520-series-Gray..\' already exists
   W [15/Nov/2016:11:30:34 +1030] CreateProfile failed: 
org.freedesktop.ColorManager.AlreadyExists:profile id 
\'HP-Photosmart-5520-series-RGB..\' already exists
  CurrentDesktop: Unity
  Date: Tue Nov 15 11:33:32 2016
  InstallationDate: Installed on 2016-08-15 (92 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160719)
  Lpstat: device for HP-Photosmart-5520-series: 
dnssd://Photosmart%205520%20series%20%5BDF47AD%5D._ipp._tcp.local/?uuid=1c852a4d-b800-1f08-abcd-fc15b4df47ad
  MachineType: TOSHIBA Satellite L850
  Papersize: a4
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/HP-Photosmart-5520-series.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/HP-Photosmart-5520-series.ppd: Permission denied
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-47-generic 
root=UUID=4657cafb-40f4-447f-b155-5e2db880d622 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/24/2012
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: 1.40
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Type2 - Board Product Name1
  dmi.board.vendor: Type2 - Board Vendor Name1
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis Manufacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvr1.40:bd04/24/2012:svnTOSHIBA:pnSatelliteL850:pvrPSKDLA-0CC00R:rvnType2-BoardVendorName1:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
  dmi.product.name: Satellite L850
  dmi.product.version: PSKDLA-0CC00R
  dmi.sys.vendor: TOSHIBA

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[Touch-packages] [Bug 1628314] Re: Cups trouble shooter asked me to run a command that doesn't work

2018-09-01 Thread gf
Thanks for the update, David. I will close the report now.
Have a great day!
:)
G

Closed per reporter’s feedback.

** Changed in: cups (Ubuntu)
   Status: Incomplete => Invalid

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Title:
  Cups trouble shooter asked me to run a command that doesn't work

Status in cups package in Ubuntu:
  Invalid

Bug description:
  The Cups trouble shooter claimed it couldn't find log files saying it was 
possible the it wasn't running as an administrator (which was correct). It 
asked me to run
 su -c 'journalctl -u cups.service --since="None" --until="2016-09-27 
18:17:05"' > troubleshoot-logs.txt
  which failed for 2 reasons
  1. I don't know the cups.service password (so I ran the command as root)
  2. the None specification for "--since" is not valid

  Also the cups logs showed that cups couldn't create
  /var/spool/cups/tmp/.hplip but didn't say what caused the failure
  (turns out it already existed - shouldn't be an error!)

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: cups 2.1.3-4
  ProcVersionSignature: Ubuntu 4.4.0-38.57-generic 4.4.19
  Uname: Linux 4.4.0-38-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Tue Sep 27 18:41:10 2016
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-05-31 (485 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 
(20150218.1)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 002: ID 0bda:57b5 Realtek Semiconductor Corp. 
   Bus 001 Device 005: ID 03f0:0317 Hewlett-Packard LaserJet 1200
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK COMPUTER INC. X551MA
  Papersize: letter
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-38-generic.efi.signed 
root=UUID=dadede94-9cd3-484a-963a-db3e27379a9b ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: Upgraded to xenial on 2016-08-04 (54 days ago)
  dmi.bios.date: 08/12/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X551MA.512
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X551MA
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrX551MA.512:bd08/12/2014:svnASUSTeKCOMPUTERINC.:pnX551MA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX551MA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X551MA
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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[Touch-packages] [Bug 1759133] Re: When using the CUPS print service, the printer.conf file will automatically add the AuthInfoRequired attribute when printing multiple printers, resulting in the file

2018-08-31 Thread gf
Hello lkj,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu and cups have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1759133
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and cups better. 
G

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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Title:
  When using the CUPS print service, the printer.conf file will
  automatically add the AuthInfoRequired attribute when printing
  multiple printers, resulting in the file not being printed.

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  When using the CUPS print service, the printer.conf file will
  automatically add the AuthInfoRequired attribute when printing
  multiple printers, resulting in the file not being printed.

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1751099] Re: Different bugs from what I saw (new linux user)

2018-08-31 Thread gf
Hello Enache,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu and cups have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1751099
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and cups better. 
G

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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Title:
  Different bugs from what I saw (new linux user)

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  I had some errors for 2-3 days, but it resolved after I made an update, but I 
wanted to check if I still had some bugs,so I runned the command "ubuntu-bug 
cups" and I found a long row...
  I would love some help if you can give it to me, I'm a new user and I don't 
know so much about Linux

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: cups 2.1.3-4ubuntu0.4
  ProcVersionSignature: Ubuntu 4.13.0-36.40~16.04.1-generic 4.13.13
  Uname: Linux 4.13.0-36-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.15
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Thu Feb 22 19:04:27 2018
  InstallationDate: Installed on 2018-01-31 (22 days ago)
  InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 
(20170801)
  Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No 
destinations added.
  MachineType: Dell Inc. Latitude D620
  Papersize: letter
  PccardctlIdent:
   Socket 0:
 no product info available
  PccardctlStatus:
   Socket 0:
 no card
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-36-generic 
root=UUID=c5716610-bf00-4497-938c-dba51b08d432 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/18/2006
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A07
  dmi.board.name: 0FT292
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA07:bd12/18/2006:svnDellInc.:pnLatitudeD620:pvr:rvnDellInc.:rn0FT292:rvr:cvnDellInc.:ct8:cvr:
  dmi.product.name: Latitude D620
  dmi.sys.vendor: Dell Inc.

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[Touch-packages] [Bug 1747338] Re: package cups-server-common 2.1.3-4ubuntu0.3 failed to install/upgrade: package cups-server-common is not ready for configuration cannot configure (current status 'ha

2018-08-31 Thread gf
Hello Jesse,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu and cups have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1747338
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and cups better. 
G

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1747338

Title:
  package cups-server-common 2.1.3-4ubuntu0.3 failed to install/upgrade:
  package cups-server-common is not ready for configuration  cannot
  configure (current status 'half-installed')

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Keeps coming on when i log in, just switching back to ubuntu from
  windows so unclear if it is because I am removing the windows
  partition and maybe their was data loss.

  ProblemType: Package
  DistroRelease: Ubuntu 16.04
  Package: cups-server-common 2.1.3-4ubuntu0.3
  ProcVersionSignature: Ubuntu 4.4.0-112.135-generic 4.4.98
  Uname: Linux 4.4.0-112-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.15
  Architecture: amd64
  CupsErrorLog:
   E [04/Feb/2018:22:13:24 -0500] Unable to open listen socket for address 
/var/run/cups/cups.sock:0 - Permission denied.
   E [04/Feb/2018:22:14:37 -0500] Unable to open listen socket for address 
/var/run/cups/cups.sock:0 - Permission denied.
  Date: Sun Feb  4 22:21:57 2018
  Dependencies:
   
  DuplicateSignature:
   package:cups-server-common:2.1.3-4ubuntu0.3
   Processing triggers for man-db (2.7.5-1) ...
   dpkg: error processing package cups-server-common (--configure):
package cups-server-common is not ready for configuration
  ErrorMessage: package cups-server-common is not ready for configuration  
cannot configure (current status 'half-installed')
  InstallationDate: Installed on 2018-02-05 (0 days ago)
  InstallationMedia: Ubuntu 14.04.5 LTS "Trusty Tahr" - Release amd64 (20160803)
  Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No 
destinations added.
  MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
  PackageArchitecture: all
  Papersize: letter
  ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.4.0-112-generic 
root=UUID=25d0b994-bf9b-4425-849f-19dd4dee8017 ro quiet splash vt.handoff=7
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-112-generic 
root=UUID=25d0b994-bf9b-4425-849f-19dd4dee8017 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   dpkg 1.18.4ubuntu1.3
   apt  1.2.24
  SourcePackage: cups
  Title: package cups-server-common 2.1.3-4ubuntu0.3 failed to install/upgrade: 
package cups-server-common is not ready for configuration  cannot configure 
(current status 'half-installed')
  UpgradeStatus: Upgraded to xenial on 2018-02-05 (0 days ago)
  dmi.bios.date: 03/30/2017
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P2.10
  dmi.board.name: AB350M Pro4
  dmi.board.vendor: ASRock
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrP2.10:bd03/30/2017:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnAB350MPro4:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: To Be Filled By O.E.M.
  dmi.product.version: To Be Filled By O.E.M.
  dmi.sys.vendor: To Be Filled By O.E.M.

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[Touch-packages] [Bug 1742901] Re: package cups-daemon 2.1.3-4ubuntu0.3 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

2018-08-31 Thread gf
Hello Makis,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu and cups have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1742901
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and cups better. 
G

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1742901

Title:
  package cups-daemon 2.1.3-4ubuntu0.3 failed to install/upgrade:
  subprocess installed post-installation script returned error exit
  status 1

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  i don't know

  ProblemType: Package
  DistroRelease: Ubuntu 16.04
  Package: cups-daemon 2.1.3-4ubuntu0.3
  ProcVersionSignature: Ubuntu 4.4.0-104.127-generic 4.4.98
  Uname: Linux 4.4.0-104-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.15
  Architecture: amd64
  CupsErrorLog:
   E [12/Jan/2018:11:32:20 +0200] HP-DeskJet-4670-series: File 
\"/usr/lib/cups/filter/hpcups\" not available: No such file or directory
   E [12/Jan/2018:11:32:20 +0200] HP-DeskJet-4670-series: File 
\"/usr/lib/cups/filter/hpcups\" not available: No such file or directory
  Date: Fri Jan 12 11:43:52 2018
  ErrorMessage: subprocess installed post-installation script returned error 
exit status 1
  InstallationDate: Installed on 2017-01-03 (373 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 
(20160420.1)
  Lpstat:
   device for EPSON-AL-CX16NF: 
dnssd://EPSON%20AL-CX16NF-5FD934._pdl-datastream._tcp.local/
   device for HP-DeskJet-4670-series: 
dnssd://HP%20DeskJet%204670%20series%20%5B22083D%5D._ipp._tcp.local/?uuid=1c852a4d-b800-1f08-abcd-f430b922083d
   device for OKI-DATA-CORP-C301: 
dnssd://OKI-C301-ACD8ED._pdl-datastream._tcp.local/
  MachineType: LENOVO 42334AG
  Papersize: a4
  PpdFiles:
   OKI-DATA-CORP-C301: Oki C301dn Foomatic/foo2hiperc (recommended)
   HP-DeskJet-4670-series: HP Deskjet 4670 Series, hpcups 3.16.3
   EPSON-AL-CX16NF: KONICA MINOLTA magicolor 1600W Foomatic/foo2lava 
(recommended)
  ProcCmdline: BOOT_IMAGE=/vmlinuz-4.4.0-104-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-104-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   dpkg 1.18.4ubuntu1.3
   apt  1.2.24
  SourcePackage: cups
  Title: package cups-daemon 2.1.3-4ubuntu0.3 failed to install/upgrade: 
subprocess installed post-installation script returned error exit status 1
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/22/2009
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 6GET18WW(V1.09)
  dmi.board.name: KIWDX
  dmi.board.vendor: LENOVO
  dmi.board.version: REFERENCE
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnLENOVO:bvr6GET18WW(V1.09):bd05/22/2009:svnLENOVO:pn42334AG:pvrLenovo3000N500:rvnLENOVO:rnKIWDX:rvrREFERENCE:cvnNoEnclosure:ct10:cvrN/A:
  dmi.product.name: 42334AG
  dmi.product.version: Lenovo 3000 N500
  dmi.sys.vendor: LENOVO
  mtime.conffile..etc.init.d.cups: 2017-12-06T20:23:04.314671

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[Touch-packages] [Bug 1743939] Re: Canon MF8380 Wireless Network Not Printing

2018-08-31 Thread gf
Hello Scott,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu and cups have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1743939
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and cups better. 
G

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1743939

Title:
  Canon MF8380 Wireless Network Not Printing

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  A Canon MF8380CDW printer will not print any thing after upgrading to
  17.10.  I ran all  the steps from this
  https://wiki.ubuntu.com/DebuggingPrintingProblems web site.

  I have attached a lot of log files.  Not sure which one is needed. The
  printer did work back under 15.10 or 16.04 but took a lot to get it
  fixed to work then.  I have tried to print from 18.04 and it has the
  same problem with this printer.





  
  myuseraccount@myuseraccount-System-Product-Name:~$ /usr/lib/cups/backend/snmp
  network socket://192.168.1.100 "Canon MF8300C Series" "Canon MF8300C Series" 
"MFG:Canon;MDL:MF8300C Series;CLS:PRINTER;DES:Canon MF8300
  C Series;CID:;CMD:LIPSLX,CPCA;" ""
  myuseraccount@myuseraccount-System-Product-Name:~$ sudo 
/usr/lib/cups/backend/dnssd
  [sudo] password for myuseraccount:
  DEBUG: sent=0, count=0
  DEBUG: Querying "Canon\032MF8300C\032Series._printer._tcp.local"...
  DEBUG: Querying "Canon\032MF8300C\032Series._pdl-datastream._tcp.local"...
  DEBUG: sent=0, count=2
  DEBUG2: query_callback(browser=0x556cd4f96420, interfaceIndex=2, protocol=0, 
event=0, fullName="Canon\032MF8300C\032Series._printer._tcp.local", rrclass=1, 
rrtype=16, rdata=0x
  556cd4f97854, rdlen=338, flags=5, context=0x556cd4f95900)
  DEBUG2: query_callback: "txtvers=1".
  DEBUG2: query_callback: "note=".
  DEBUG2: query_callback: "qtotal=1".
  DEBUG2: query_callback: "priority=20".
  DEBUG2: query_callback: "ty=Canon MF8300C Series".
  DEBUG2: query_callback: "product=(CNMF8300C Series)".
  DEBUG2: query_callback: "pdl=application/octet-stream".
  DEBUG2: query_callback: 
"adminurl=http://Canon0f2ec4.local/m_network_tcpip.html;.
  DEBUG2: query_callback: "usb_MFG=Canon".
  DEBUG2: query_callback: "usb_MDL=MF8300C Series".
  DEBUG2: query_callback: "Transparent=F".
  DEBUG2: query_callback: "Binary=F".
  DEBUG2: query_callback: "TBCP=F".
  DEBUG2: query_callback: "Color=T".
  DEBUG2: query_callback: "Copies=T".
  DEBUG2: query_callback: "Duplex=T".
  DEBUG2: query_callback: "PaperCustom=T".
  DEBUG2: query_callback: "Bind=F".
  DEBUG2: query_callback: "Collate=T".
  DEBUG2: query_callback: "Sort=T".
  DEBUG2: query_callback: "Staple=F".
  DEBUG2: query_callback: "Punch=0".
  DEBUG2: query_callback: "PaperMax=legal-A4".
  DEBUG2: query_callback(browser=0x556cd4f96420, interfaceIndex=-1, 
protocol=-1, event=2, 
fullName="Canon\032MF8300C\032Series._printer._tcp.local", rrclass=1, 
rrtype=16, rdata=
  (nil), rdlen=0, flags=0, context=0x556cd4f95900)
  DEBUG2: query_callback(browser=0x556cd4f95aa0, interfaceIndex=2, protocol=0, 
event=0, fullName="Canon\032MF8300C\032Series._pdl-datastream._tcp.local", 
rrclass=1, rrtype=16, r
  data=0x556cd4f97a0c, rdlen=338, flags=5, context=0x556cd4f95780)
  DEBUG2: query_callback: "txtvers=1".
  DEBUG2: query_callback: "note=".
  DEBUG2: query_callback: "qtotal=1".
  DEBUG2: query_callback: "priority=10".
  DEBUG2: query_callback: "ty=Canon MF8300C Series".
  DEBUG2: query_callback: "product=(CNMF8300C Series)".
  DEBUG2: query_callback: "pdl=application/octet-stream".
  DEBUG2: query_callback: 
"adminurl=http://Canon0f2ec4.local/m_network_tcpip.html;.
  DEBUG2: query_callback: "usb_MFG=Canon".
  DEBUG2: query_callback: "usb_MDL=MF8300C Series".
  DEBUG2: query_callback: "Transparent=F".
  DEBUG2: query_callback: "Binary=F".
  DEBUG2: query_callback: "TBCP=F".
  DEBUG2: query_callback: "Color=T".
  DEBUG2: query_callback: "Copies=T".
  DEBUG2: query_callback: "Duplex=T".
  DEBUG2: query_callback: "PaperCustom=T".
  DEBUG2: query_callback: "Bind=F".
  DEBUG2: query_callback: "Collate=T".
  DEBUG2: query_callback: "Sort=T".
  DEBUG2: query_callback: "Staple=F".
  DEBUG2: query_callback: "Punch=0".
  DEBUG2: query_callback: "PaperMax=legal-A4".
  network dnssd://Canon%20MF8300C%20Series._pdl-datastream._tcp.local/ "Canon 
MF8300C Series" "Canon MF8300C Series" "MFG:Canon;MDL:MF8300C Series;" ""
  DEBUG: sent=2, count=2
  myuseraccount@myuseraccount-System-Product-Name:~$ /usr/lib/cups/backend/snmp 

[Touch-packages] [Bug 1746856] Re: usb printer does not print (canon d530)

2018-08-31 Thread gf
Hello Alex,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu and cups have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1746856
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and cups better. 
G

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1746856

Title:
  usb printer does not print (canon d530)

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Bus 002 Device 005: ID 04a9:2775 Canon, Inc. 
  Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
  Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 001 Device 003: ID 04f2:b217 Chicony Electronics Co., Ltd Lenovo 
Integrated Camera (0.3MP)
  Bus 001 Device 004: ID 1267:0201 Logic3 / SpectraVideo plc A4Tech SWOP-3 Mouse
  Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

  Description:  Ubuntu 17.10
  Release:  17.10

  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: cups 2.2.4-7ubuntu3
  ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13
  Uname: Linux 4.13.0-32-generic x86_64
  ApportVersion: 2.20.7-0ubuntu3.7
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Feb  1 19:14:46 2018
  InstallationDate: Installed on 2018-01-22 (10 days ago)
  InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1)
  Lpstat: device for Canon_D530_D560: cnusb:/dev/usb/lp0
  MachineType: LENOVO 4239CTO
  Papersize: letter
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/Canon_D530_D560.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/Canon_D530_D560.ppd: Permission denied
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-32-generic 
root=UUID=1aa4feb1-4b49-43d5-bcce-25b90425a69e ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/05/2012
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 8AET58WW (1.38 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 4239CTO
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvr8AET58WW(1.38):bd07/05/2012:svnLENOVO:pn4239CTO:pvrThinkPadT520:rvnLENOVO:rn4239CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.family: ThinkPad T520
  dmi.product.name: 4239CTO
  dmi.product.version: ThinkPad T520
  dmi.sys.vendor: LENOVO

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[Touch-packages] [Bug 1742433] Re: printer isnt working

2018-08-31 Thread gf
Hello Andreas,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu and cups have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1742433
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and cups better. 
G

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1742433

Title:
  printer isnt working

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Hello, i cant connect the printer,installation not possible.Maybe you
  can help me, that would be great!! Greetings Andreas

  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: xorg 1:7.7+19ubuntu3
  ProcVersionSignature: Ubuntu 4.13.0-25.29-generic 4.13.13
  Uname: Linux 4.13.0-25-generic x86_64
  ApportVersion: 2.20.7-0ubuntu3.7
  Architecture: amd64
  CompositorRunning: None
  Date: Wed Jan 10 13:28:14 2018
  DistUpgraded: Fresh install
  DistroCodename: artful
  DistroVariant: ubuntu
  DkmsStatus:
   bbswitch, 0.8, 4.13.0-25-generic, x86_64: installed
   nvidia-384, 384.111, 4.13.0-25-generic, x86_64: installed
  ExtraDebuggingInterest: Yes, including running git bisection searches
  GraphicsCard:
   NVIDIA Corporation GP108 [10de:1d01] (rev a1) (prog-if 00 [VGA controller])
 Subsystem: ZOTAC International (MCO) Ltd. GP108 [GeForce GT 1030] 
[19da:1476]
  InstallationDate: Installed on 2018-01-10 (0 days ago)
  InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170919)
  MachineType: ECS A780GM-A
  ProcEnviron:
   PATH=(custom, no user)
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-25-generic 
root=UUID=46d485e9-dea9-402d-9223-fb90a866a61b ro quiet splash vt.handoff=7
  Renderer: Software
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/02/2009
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 080014
  dmi.board.name: A780GM-A
  dmi.board.vendor: ECS
  dmi.board.version: 1.0
  dmi.chassis.type: 3
  dmi.chassis.vendor: ECS
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr080014:bd02/02/2009:svnECS:pnA780GM-A:pvr1.0:rvnECS:rnA780GM-A:rvr1.0:cvnECS:ct3:cvr:
  dmi.product.name: A780GM-A
  dmi.product.version: 1.0
  dmi.sys.vendor: ECS
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.83-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 17.2.2-0ubuntu1
  version.libgl1-mesa-glx: libgl1-mesa-glx 17.2.2-0ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.19.5-0ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.10.0-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20170309-0ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
  xserver.bootTime: Wed Jan 10 13:16:19 2018
  xserver.configfile: default
  xserver.devices:
   inputPower Button KEYBOARD, id 6
   inputPower Button KEYBOARD, id 7
   inputAT Translated Set 2 keyboard KEYBOARD, id 8
   inputPS/2 Logitech Mouse  MOUSE, id 9
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   
  xserver.version: 2:1.19.5-0ubuntu2

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[Touch-packages] [Bug 1738606] Re: package cups-server-common 1.7.2-0ubuntu1.8 failed to install/upgrade: package cups-server-common is not ready for configuration cannot configure (current status `ha

2018-08-31 Thread gf
Hello Pankaj,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu and cups have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1738606
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and cups better. 
G

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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Title:
  package cups-server-common 1.7.2-0ubuntu1.8 failed to install/upgrade:
  package cups-server-common is not ready for configuration  cannot
  configure (current status `half-installed')

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Processing triggers for libc-bin (2.19-0ubuntu6.13) ...
  Errors were encountered while processing:
   cups-server-common
  E: Sub-process /usr/bin/dpkg returned an error code (1)

  ProblemType: Package
  DistroRelease: Ubuntu 16.04
  Package: cups-server-common 1.7.2-0ubuntu1.8
  ProcVersionSignature: Ubuntu 3.19.0-80.88~14.04.1-generic 3.19.8-ckt22
  Uname: Linux 3.19.0-80-generic i686
  ApportVersion: 2.14.1-0ubuntu3.27
  Architecture: i386
  CupsErrorLog:
   E [10/Dec/2017:11:53:47 +0530] Filter "rastertopwg" not found.
   E [17/Dec/2017:12:19:55 +0530] Filter "rastertopwg" not found.
   E [17/Dec/2017:13:15:06 +0530] Filter "rastertopwg" not found.
  Date: Sun Dec 17 13:31:43 2017
  Dependencies:
   
  DuplicateSignature: package:cups-server-common:1.7.2-0ubuntu1.8:package 
cups-server-common is not ready for configuration  cannot configure (current 
status `half-installed')
  ErrorMessage: package cups-server-common is not ready for configuration  
cannot configure (current status `half-installed')
  InstallationDate: Installed on 2017-09-16 (92 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta i386 (20150805)
  Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No 
destinations added.
  MachineType: Dell Inc. Inspiron 3542
  PackageArchitecture: all
  Papersize: a4
  ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-3.19.0-80-generic 
root=UUID=c380b433-4a9c-4fe4-bddb-d05eb1dae6d8 ro quiet splash vt.handoff=7
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-80-generic 
root=UUID=c380b433-4a9c-4fe4-bddb-d05eb1dae6d8 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   dpkg 1.17.5ubuntu5.7
   apt  1.0.1ubuntu2.17
  SourcePackage: cups
  Title: package cups-server-common 1.7.2-0ubuntu1.8 failed to install/upgrade: 
package cups-server-common is not ready for configuration  cannot configure 
(current status `half-installed')
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/05/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A04
  dmi.board.name: 0KHNVP
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A04
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: 
dmi:bvnDellInc.:bvrA04:bd08/05/2014:svnDellInc.:pnInspiron3542:pvrNotSpecified:rvnDellInc.:rn0KHNVP:rvrA04:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Inspiron 3542
  dmi.product.version: Not Specified
  dmi.sys.vendor: Dell Inc.

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[Touch-packages] [Bug 1736213] Re: ubuntu can't detect usb canon MF4700 printer

2018-08-31 Thread gf
Hello Talal,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu and cups have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1736213
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and cups better. 
G

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1736213

Title:
  ubuntu can't detect usb canon MF4700 printer

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  I'm trying to connect Canon MF4700 Series. i follow most of the instructions 
from the web.
  i almost done. I have found the driver from the manufactures web page. I 
install the driver using the command "bash install.sh". it's work fine. but at 
the end. its show Canon printer set up utility and ask me to select the 
connection protocol if via network or Internet or a USB. My printer connection 
via USB connection. but it doesn't show any USB URI device to select. please 
hepl. i check if the printers.

  I'm attaching most of the command line configuration.

  lsb_release -rd
  Description:  Ubuntu 16.04.3 LTS
  Release:  16.04

  
  apt-cache policy pkgname
  pt-cache policy pkgnam
  N: Unable to locate package pkgnam

  
  usb kernel:
  $ lsmod | grep usb
  rtsx_usb_ms20480  0
  memstick   16384  1 rtsx_usb_ms
  btusb  45056  0
  btrtl  16384  1 btusb
  btbcm  16384  1 btusb
  btintel16384  1 btusb
  bluetooth 557056  31 btrtl,btintel,bnep,btbcm,rfcomm,btusb
  rtsx_usb_sdmmc 28672  0
  rtsx_usb   20480  2 rtsx_usb_sdmmc,rtsx_usb_ms
  usbhid 53248  0
  hid   118784  4 i2c_hid,hid_generic,usbhid,hid_multitouch

  lsusb:
  $ lsusb
  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
  Bus 001 Device 007: ID 1c7a:0570 LighTuning Technology Inc. 
  Bus 001 Device 006: ID 04f2:b5f7 Chicony Electronics Co., Ltd 
  Bus 001 Device 005: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card 
Reader Controller
  Bus 001 Device 004: ID 8087:0a2a Intel Corp. 
  Bus 001 Device 002: ID 04f3:00a4 Elan Microelectronics Corp. 
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

  tail -f /var/log/syslog:
  $ tail -f /var/log/syslog
  Dec  4 20:36:33 talal-Swift-SF113-31 kernel: [24568.532856] usb 1-2: new 
high-speed USB device number 114 using xhci_hcd
  Dec  4 20:36:36 talal-Swift-SF113-31 kernel: [24571.772759] usb 1-2: new 
high-speed USB device number 125 using xhci_hcd
  Dec  4 20:37:27 talal-Swift-SF113-31 kernel: [24622.873751] usb 1-2: new 
high-speed USB device number 52 using xhci_hcd
  Dec  4 20:38:32 talal-Swift-SF113-31 kernel: [24687.318305] usb 1-2: new 
high-speed USB device number 19 using xhci_hcd
  Dec  4 20:40:37 talal-Swift-SF113-31 kernel: [24812.071640] usb 1-2: new 
high-speed USB device number 63 using xhci_hcd
  Dec  4 20:43:09 talal-Swift-SF113-31 kernel: [24964.567220] usb 1-2: new 
high-speed USB device number 79 using xhci_hcd
  Dec  4 20:43:52 talal-Swift-SF113-31 kernel: [25007.733124] usb 1-2: new 
high-speed USB device number 99 using xhci_hcd
  Dec  4 20:47:20 talal-Swift-SF113-31 kernel: [25215.163150] usb 1-2: new 
high-speed USB device number 57 using xhci_hcd
  Dec  4 20:53:55 talal-Swift-SF113-31 gnome-session[1195]: ** 
(zeitgeist-datahub:1728): WARNING **: zeitgeist-datahub.vala:212: Error during 
inserting events: GDBus.Error:org.gnome.zeitgeist.EngineError.InvalidArgument: 
Incomplete event: interpretation, manifestation and actor are required
  Dec  4 21:06:13 talal-Swift-SF113-31 kernel: [26348.910869] usb 1-2: new 
high-speed USB device number 30 using xhci_hcd


  
  ^C
  end

  
  $ ls -l /dev/usb/lp* /dev/bus/usb/*/*
  ls: cannot access '/dev/usb/lp*': No such file or directory
  crw-rw-r-- 1 root root 189,   0 Dec  4 13:47 /dev/bus/usb/001/001
  crw-rw-r-- 1 root root 189,   1 Dec  4 13:47 /dev/bus/usb/001/002
  crw-rw-r-- 1 root root 189,   3 Dec  4 13:47 /dev/bus/usb/001/004
  crw-rw-r-- 1 root root 189,   4 Dec  4 13:47 /dev/bus/usb/001/005
  crw-rw-r-- 1 root root 189,   5 Dec  4 13:47 /dev/bus/usb/001/006
  crw-rw-r-- 1 root root 189,   6 Dec  4 13:47 /dev/bus/usb/001/007
  crw-rw-r-- 1 root root 189, 128 Dec  4 13:47 /dev/bus/usb/002/001

  
  sudo usb_printerid /dev/usb/lp0
  [sudo] password for talal: 
  Error: No such file or directory: can't open '/dev/usb/lp0'
  $ sudo usb_printerid /dev/usb/lp1
  

[Touch-packages] [Bug 1713448] Re: Adobe Reader doesn't print on OKI C911

2018-08-31 Thread gf
Hello Udippel,
Thanks for running apport for us.
:)
G
[Ubuntu Bug Squad volunteer triager]

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https://bugs.launchpad.net/bugs/1713448

Title:
  Adobe Reader doesn't print on OKI C911

Status in cups package in Ubuntu:
  New
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Out and over.
  I tried whatever I could think of, but whatever I send there, anything will 
make the printer blink, 'processing', forever, until I cancel the job. 
  The printer, however, prints the same files from okular, and from all other 
applications that I have tried so far. This would clearly point to acroread. 
  However, acroread prints to all other printers that we have standing about 
without any problem. 

  Logically, from what I could state so far, we have an AND-combination:
  everything works, except I print a file from acroread through OKI
  C911.

  Since I have other printers and other PDF-software, it is minor. And yet, I 
wouldn't mind helping to debug this thing.
  I'm using the OKI-provided ppd with cups. 

  adobereader-enu:i386 9.5.5
  cups 2.1.3-4
  --- 
  ApportVersion: 2.20.1-0ubuntu2.18
  Architecture: amd64
  CupsErrorLog:
   E [31/Aug/2018:11:08:02 +0200] Missing value on line 617 of 
/var/cache/cups/job.cache.
   E [31/Aug/2018:11:08:02 +0200] Missing value on line 668 of 
/var/cache/cups/job.cache.
   E [31/Aug/2018:11:08:02 +0200] Missing value on line 4277 of 
/var/cache/cups/job.cache.
  CurrentDesktop: KDE
  DistroRelease: Ubuntu 16.04
  InstallationDate: Installed on 2015-04-01 (1247 days ago)
  InstallationMedia: Kubuntu 14.04 LTS "Trusty Tahr" - Release amd64 
(20140416.1)
  Lpstat:
   device for BrotherColourMFC9970: socket://134.91.100.26:9100
   device for Hewlett-Packard_Hewlett-Packard_hp_color_LaserJet_4600: 
dnssd://hp%20color%20LaserJet%204600%40IC07CA93._printer._tcp.local/
   device for OKI_C911: dnssd://OKIC911-BB319._pdl-datastream._tcp.local/
   device for Samsung_M262x_282x_Series: 
dnssd://Samsung%20M262x%20282x%20Series%20(SEC001599EE3069)._printer._tcp.local/
  MachineType: LENOVO 2924WEG
  Package: linux
  PackageArchitecture: amd64
  Papersize: a4
  PpdFiles:
   Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/BrotherColourMFC9970.ppd', '/etc/cups/ppd/OKI_C911.ppd', 
'/etc/cups/ppd/Samsung_M262x_282x_Series.ppd', 
'/etc/cups/ppd/Hewlett-Packard_Hewlett-Packard_hp_color_LaserJet_4600.ppd'] 
failed with exit code 2: grep: /etc/cups/ppd/BrotherColourMFC9970.ppd: 
Permission denied
   grep: /etc/cups/ppd/OKI_C911.ppd: Permission denied
   grep: /etc/cups/ppd/Samsung_M262x_282x_Series.ppd: Permission denied
   grep: 
/etc/cups/ppd/Hewlett-Packard_Hewlett-Packard_hp_color_LaserJet_4600.ppd: 
Permission denied
  ProcCmdline: BOOT_IMAGE=/vmlinuz-4.4.0-134-generic 
root=UUID=8d3acd2e-2a7f-42ba-b873-b819283b6144 ro quiet splash vt.handoff=7
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-134-generic 
root=UUID=8d3acd2e-2a7f-42ba-b873-b819283b6144 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.4.0-134.160-generic 4.4.140
  Tags:  xenial
  Uname: Linux 4.4.0-134-generic x86_64
  UpgradeStatus: Upgraded to xenial on 2018-08-15 (15 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 10/11/2012
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 6UET70WW (1.50 )
  dmi.board.name: 2924WEG
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvr6UET70WW(1.50):bd10/11/2012:svnLENOVO:pn2924WEG:pvrThinkPadT410s:rvnLENOVO:rn2924WEG:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 2924WEG
  dmi.product.version: ThinkPad T410s
  dmi.sys.vendor: LENOVO

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[Touch-packages] [Bug 1713448] Re: Adobe Reader doesn't print on OKI C911

2018-08-31 Thread gf
Hi Udippel. Thanks for the update. I will change the status back to “new” and 
will look at next steps.
Take care
:)
G

** Changed in: cups (Ubuntu)
   Status: Incomplete => New

** Changed in: linux (Ubuntu)
   Status: Incomplete => New

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1713448

Title:
  Adobe Reader doesn't print on OKI C911

Status in cups package in Ubuntu:
  New
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Out and over.
  I tried whatever I could think of, but whatever I send there, anything will 
make the printer blink, 'processing', forever, until I cancel the job. 
  The printer, however, prints the same files from okular, and from all other 
applications that I have tried so far. This would clearly point to acroread. 
  However, acroread prints to all other printers that we have standing about 
without any problem. 

  Logically, from what I could state so far, we have an AND-combination:
  everything works, except I print a file from acroread through OKI
  C911.

  Since I have other printers and other PDF-software, it is minor. And yet, I 
wouldn't mind helping to debug this thing.
  I'm using the OKI-provided ppd with cups. 

  adobereader-enu:i386 9.5.5
  cups 2.1.3-4

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[Touch-packages] [Bug 1701333] Re: building cups without systemd results in error due to 'IdleExitTimeout' undeclared

2018-08-31 Thread gf
Thanks for the update, Bo. I will close the report now.
Have a great day!
:)
G

Closed per reporter’s feedback.

** Changed in: cups (Ubuntu)
   Status: Incomplete => Invalid

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Title:
  building cups without systemd results in error due to
  'IdleExitTimeout' undeclared

Status in cups package in Ubuntu:
  Invalid

Bug description:
  I'm backporting cups-2.1.3 to trusty and I found an ubuntu patch that
  lets cups stop on 30 seconds idle time if it was started on demand by
  upstart (ubuntu-cupsd-idleexittimeout-upstart.patch)

  All other uses of IdleExitTimeout are enclosed in an a conditional so
  that the code is masked if not build with launchd or systemd.
  However, this one is not

  This results in the following build error:
  cc  -Wall -Wno-format-y2k -Wunused -fPIC -g -fstack-protector 
-Wno-unused-result -Wsign-conversion -Wno-tautological-compare -D_GNU_SOURCE 
-I.. -D_CUPS_SOURCE -D_FORTIFY_SOURCE=2  -g -O2 -fstack-protector 
--param=ssp-buffer-size=4 -Wformat -Werror=format-security 
-I/usr/include/libusb-1.0   -I/usr/include/dbus-1.0 
-I/usr/lib/x86_64-linux-gnu/dbus-1.0/include   -DDBUS_API_SUBJECT_TO_CHANGE 
-D_REENTRANT   -I/usr/include/p11-kit-1   -D_LARGEFILE_SOURCE 
-D_LARGEFILE64_SOURCE -D_THREAD_SAFE -D_REENTRANT   -c -o main.o main.c
  main.c: In function 'upstart_checkin':
  main.c:1708:8: error: 'IdleExitTimeout' undeclared (first use in this 
function)
 if (!IdleExitTimeout)
  ^
  main.c:1708:8: note: each undeclared identifier is reported only once for 
each function it appears in

  I have added that conditional the the offending patch and I have
  attached it to this bug

  Thanks!

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[Touch-packages] [Bug 1732554] Re: package libcups2:amd64 2.1.3-4ubuntu0.3 failed to install/upgrade: O pacote está num mau estado de inconsistência; deve reinstala-lo antes de tentar configura-lo.

2018-08-30 Thread gf
Hello Vinissius,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu has been updated since then. 
 
Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know, and in the current version, run the 
following (only once): 
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this 
particular issue.  

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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Title:
  package libcups2:amd64 2.1.3-4ubuntu0.3 failed to install/upgrade: O
  pacote está num mau estado de inconsistência; deve  reinstala-lo antes
  de tentar configura-lo.

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  It is a fresh Ubuntu install

  ProblemType: Package
  DistroRelease: Ubuntu 16.04
  Package: libcups2:amd64 2.1.3-4ubuntu0.3
  ProcVersionSignature: Ubuntu 4.10.0-28.32~16.04.2-generic 4.10.17
  Uname: Linux 4.10.0-28-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.10
  Architecture: amd64
  CupsErrorLog:
   
  Date: Wed Nov 15 12:18:41 2017
  ErrorMessage: O pacote está num mau estado de inconsistência; deve  
reinstala-lo antes de tentar configura-lo.
  InstallationDate: Installed on 2017-11-15 (0 days ago)
  InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 
(20170801)
  Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No 
destinations added.
  MachineType: Dell Inc. Inspiron 3437
  Papersize: a4
  ProcCmdline: BOOT_IMAGE=/vmlinuz-4.10.0-28-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.10.0-28-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   dpkg 1.18.4ubuntu1.2
   apt  1.2.24
  SourcePackage: cups
  Title: package libcups2:amd64 2.1.3-4ubuntu0.3 failed to install/upgrade: O 
pacote está num mau estado de inconsistência; deve  reinstala-lo antes de 
tentar configura-lo.
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/24/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A09
  dmi.board.name: 02JX3T
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A09
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: 
dmi:bvnDellInc.:bvrA09:bd01/24/2014:svnDellInc.:pnInspiron3437:pvrNotSpecified:rvnDellInc.:rn02JX3T:rvrA09:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Inspiron 3437
  dmi.product.version: Not Specified
  dmi.sys.vendor: Dell Inc.

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[Touch-packages] [Bug 1733413] Re: package cups-client 2.1.3-4ubuntu0.3 failed to install/upgrade: problèmes de dépendances - laissé non configuré

2018-08-30 Thread gf
Hello Antoine,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu has been updated since then. 
 
Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know, and in the current version, run the 
following (only once): 
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this 
particular issue.  

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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Title:
  package cups-client 2.1.3-4ubuntu0.3 failed to install/upgrade:
  problèmes de dépendances - laissé non configuré

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  no idea

  ProblemType: Package
  DistroRelease: Ubuntu 16.04
  Package: cups-client 2.1.3-4ubuntu0.3
  ProcVersionSignature: Ubuntu 4.10.0-38.42~16.04.1-generic 4.10.17
  Uname: Linux 4.10.0-38-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.12
  Architecture: amd64
  CupsErrorLog:
   
  Date: Mon Nov 20 21:29:30 2017
  ErrorMessage: problèmes de dépendances - laissé non configuré
  InstallationDate: Installed on 2017-10-15 (36 days ago)
  InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 
(20170801)
  Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No 
destinations added.
  MachineType: ZOTAC ZBOX-CI527/CI547
  Papersize: a4
  ProcCmdline: BOOT_IMAGE=/vmlinuz-4.10.0-38-generic.efi.signed 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.10.0-38-generic.efi.signed 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   dpkg 1.18.4ubuntu1.2
   apt  1.2.24
  SourcePackage: cups
  Title: package cups-client 2.1.3-4ubuntu0.3 failed to install/upgrade: 
problèmes de dépendances - laissé non configuré
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/25/2017
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: B331P206
  dmi.board.asset.tag: NA
  dmi.board.name: ZBOX-CI527/CI547
  dmi.board.vendor: ZOTAC
  dmi.board.version: XX
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 9
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrB331P206:bd04/25/2017:svnZOTAC:pnZBOX-CI527/CI547:pvrXX:rvnZOTAC:rnZBOX-CI527/CI547:rvrXX:cvnDefaultstring:ct9:cvrDefaultstring:
  dmi.product.name: ZBOX-CI527/CI547
  dmi.product.version: XX
  dmi.sys.vendor: ZOTAC

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[Touch-packages] [Bug 1728067] Re: CUPS : wrong imageable area A4 for Canon MG4200

2018-08-30 Thread gf
Hello Xavier,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu has been updated since then. 
 
Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know, and in the current version, run the 
following (only once): 
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this 
particular issue.  

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1728067

Title:
  CUPS : wrong imageable area A4 for Canon MG4200

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Prints are shifted to the bottom, end of the page is never printed. 
  I have a look on the ppd file of my printer and the imageablearea for size A4 
seems wrong.

  It's should be

  ImageableArea A4/A4: "18 36 577 806"

  but it's ImageableArea A4: "18 106 577 819"

  I tried to edit and change it, but on each reload of cups the wrong
  version come in place.

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[Touch-packages] [Bug 1727339] Re: Cups never prompts for username and password

2018-08-30 Thread gf
Hello Karl,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu has been updated since then. 
 
Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know? 

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1727339

Title:
  Cups never prompts for username and password

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  To print over a network, I have to provide my credentials that differ
  from those on my local workstation. This works, if as long as I hard
  code the credentials into /etc/cups/printers.conf with "DeviceURI
  smb://user:passowrd@printerurl". This is inconvenient, because I have
  to change the password regularly and do not want to update the
  printers.conf file every time. Cups should ask for the credentials
  when the line "AuthInfoRequired username,password" is added to the
  printer configuration, but this does not work for me. It were even
  better if cups had a smart password save option, that tries first the
  old password and prompts for a new one, whenever the old one does not
  work anymore. This is a bug which annoys me since years, but never
  reported, because there is the workaround.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: cups 2.1.3-4ubuntu0.3
  ProcVersionSignature: Ubuntu 4.10.0-37.41-generic 4.10.17
  Uname: Linux 4.10.0-37-generic x86_64
  NonfreeKernelModules: nvidia_drm nvidia_modeset nvidia
  ApportVersion: 2.20.1-0ubuntu2.10
  Architecture: amd64
  CurrentDesktop: GNOME
  Date: Wed Oct 25 15:02:10 2017
  InstallationDate: Installed on 2015-11-05 (720 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  Lpstat:
   device for Lexmark_Lexmark_E232: usb://Lexmark/E232?serial=722DG57
   device for printer: smb://scomp5170/WURprinter_PS_Color
   device for Ricoh-MP-C5503: smb://scomp5170/WURprinter_PS_Color
   device for SCX-470x-Series: 
usb://Samsung/SCX-470x%20Series?serial=Z79JBADC200505H=1
  MachineType: Notebook W230SS
  Papersize: a4
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-37-generic 
root=UUID=2329e937-a4e4-4efc-a999-c0fa7d44c92b ro uveau.modeset=0 
acpi_enforce_resources=lax nosplash uveau.modeset=0 acpi_enforce_resources=lax 
acpi_enforce_resources=lax
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/15/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4.6.5
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: W230SS
  dmi.board.vendor: Notebook
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: Notebook
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd04/15/2014:svnNotebook:pnW230SS:pvrNotApplicable:rvnNotebook:rnW230SS:rvrNotApplicable:cvnNotebook:ct9:cvrN/A:
  dmi.product.name: W230SS
  dmi.product.version: Not Applicable
  dmi.sys.vendor: Notebook

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[Touch-packages] [Bug 1713448] Re: Adobe Reader doesn't print on OKI C911

2018-08-30 Thread gf
Hello Udippel,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu has been updated since then. 
 
Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know?

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1713448

Title:
  Adobe Reader doesn't print on OKI C911

Status in cups package in Ubuntu:
  Incomplete
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Out and over.
  I tried whatever I could think of, but whatever I send there, anything will 
make the printer blink, 'processing', forever, until I cancel the job. 
  The printer, however, prints the same files from okular, and from all other 
applications that I have tried so far. This would clearly point to acroread. 
  However, acroread prints to all other printers that we have standing about 
without any problem. 

  Logically, from what I could state so far, we have an AND-combination:
  everything works, except I print a file from acroread through OKI
  C911.

  Since I have other printers and other PDF-software, it is minor. And yet, I 
wouldn't mind helping to debug this thing.
  I'm using the OKI-provided ppd with cups. 

  adobereader-enu:i386 9.5.5
  cups 2.1.3-4

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[Touch-packages] [Bug 1701333] Re: building cups without systemd results in error due to 'IdleExitTimeout' undeclared

2018-08-30 Thread gf
Hello Bo,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu has been updated since then. 
 
Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know, and in the current version, run the 
following (only once): 
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this 
particular issue.  

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1701333

Title:
  building cups without systemd results in error due to
  'IdleExitTimeout' undeclared

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  I'm backporting cups-2.1.3 to trusty and I found an ubuntu patch that
  lets cups stop on 30 seconds idle time if it was started on demand by
  upstart (ubuntu-cupsd-idleexittimeout-upstart.patch)

  All other uses of IdleExitTimeout are enclosed in an a conditional so
  that the code is masked if not build with launchd or systemd.
  However, this one is not

  This results in the following build error:
  cc  -Wall -Wno-format-y2k -Wunused -fPIC -g -fstack-protector 
-Wno-unused-result -Wsign-conversion -Wno-tautological-compare -D_GNU_SOURCE 
-I.. -D_CUPS_SOURCE -D_FORTIFY_SOURCE=2  -g -O2 -fstack-protector 
--param=ssp-buffer-size=4 -Wformat -Werror=format-security 
-I/usr/include/libusb-1.0   -I/usr/include/dbus-1.0 
-I/usr/lib/x86_64-linux-gnu/dbus-1.0/include   -DDBUS_API_SUBJECT_TO_CHANGE 
-D_REENTRANT   -I/usr/include/p11-kit-1   -D_LARGEFILE_SOURCE 
-D_LARGEFILE64_SOURCE -D_THREAD_SAFE -D_REENTRANT   -c -o main.o main.c
  main.c: In function 'upstart_checkin':
  main.c:1708:8: error: 'IdleExitTimeout' undeclared (first use in this 
function)
 if (!IdleExitTimeout)
  ^
  main.c:1708:8: note: each undeclared identifier is reported only once for 
each function it appears in

  I have added that conditional the the offending patch and I have
  attached it to this bug

  Thanks!

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[Touch-packages] [Bug 1716102] Re: canon LBP2900b printer does worked

2018-08-30 Thread gf
Hello Gopi,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu has been updated since then. 
 
Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know, and in the current version, run the 
following (only once): 
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this 
particular issue.  

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1716102

Title:
  canon LBP2900b printer does worked

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Ubuntu 16.04 LTS

  RAM: 15.6 GiB
  Processor: Intel® Core™ i7-6700K CPU @ 4.00GHz × 8 
  Graphics: GeForce GTX 1050 Ti/PCIe/SSE2
  OS type: 64-bit
  Method of Install for OS: UEFI with windows (dual boot)

  device URI: usb://Canon/LBP2900?serial=A3A50LNr
  Make and Model: Canon LBP2900 CAPT ver.1.5
  Driver used: linux-capt-drv-v271-uken.tar.gz

  printer status: Idle - Sending data to printer.

  Description:

  the printer is not working or printing even a test page.
  the test page print is disappeared or stopped.

  additional info:
  http://localhost:631/printers/
  Description:  Canon LBP2900
  Location: gopi
  Driver:   Canon LBP2900 CAPT ver.1.5 (grayscale)
  Connection:   usb://Canon/LBP2900?serial=A3A50LNr
  Defaults: job-sheets=none, none media=iso_a4_210x297mm sides=one-sided

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[Touch-packages] [Bug 1700750] Re: Cannot suddenly print to a samba printer on 17.04

2018-08-30 Thread gf
Hello Antti,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu has been updated since then. 
 
Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know, and in the current version, run the 
following (only once): 
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this 
particular issue.  

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1700750

Title:
  Cannot suddenly print to a samba printer on 17.04

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  I lost my samba printers from my Ubuntu 17.04 laptop; they're
  connected to my desktop and used to work, I guess they did work with
  17.04 before. I could install the samba printer anew - it would be
  autodetected and all. However upon printing, nothing is printed and
  for as long as the jobs are in the queue the following kinds of
  messages are spammed into the dmesg at 5-10 sec interval:

  [19132.636607] audit: type=1400 audit(1498562191.201:593): apparmor="DENIED" 
operation="capable" profile="/usr/sbin/cups-browsed" pid=28009 
comm="cups-browsed" capability=12  capname="net_admin"
  [19136.312251] audit: type=1400 audit(1498562194.873:594): apparmor="DENIED" 
operation="capable" profile="/usr/sbin/cupsd" pid=27904 comm="ipp" 
capability=12  capname="net_admin"

  % lsb_release -rd 
  Description:Ubuntu 17.04
  Release:17.04

  
  % apt-cache policy cups cups-browsed
  cups:
Installed: 2.2.2-1ubuntu1
Candidate: 2.2.2-1ubuntu1
Version table:
   *** 2.2.2-1ubuntu1 500
  500 http://www.nic.funet.fi/pub/mirrors/archive.ubuntu.com zesty/main 
amd64 Packages
  100 /var/lib/dpkg/status
  cups-browsed:
Installed: 1.13.4-1ubuntu1
Candidate: 1.13.4-1ubuntu1
Version table:
   *** 1.13.4-1ubuntu1 500
  500 http://www.nic.funet.fi/pub/mirrors/archive.ubuntu.com zesty/main 
amd64 Packages
  100 /var/lib/dpkg/status

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[Touch-packages] [Bug 1698693] Re: cups-pdf blocked by apparmor

2018-08-30 Thread gf
Hello Patrick,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu has been updated since then. 
 
Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know, and in the current version, run the 
following (only once): 
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this 
particular issue.  

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1698693

Title:
  cups-pdf blocked by apparmor

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  cups-pdf cannot create the ~/PDF directory if it does not exist and
  fails with no indication to the user.

  It should however be pointed out that cups-pdf allows the system
  administrator to change it's output directory by changing the Out key
  in /etc/cups/cups-pdf.conf. As such apparmor will get in the way again
  if the admin changes the Out key to some other location outside of the
  ${HOME}/PDF directory. (It's default setting.)

  cups-pdf also does not have an #include for using local overrides in
  it's apparmor config. As such any fixes that the local admin makes
  will be overwritten by the next update to the cups package, breaking
  it again.

  
  Description:  Ubuntu 16.04.2 LTS
  Release:  16.04

  printer-driver-cups-pdf:
Installed: 2.6.1-21
Candidate: 2.6.1-21
Version table:
   *** 2.6.1-21 500
  500 http://us.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
  100 /var/lib/dpkg/status

  cups:
Installed: 2.1.3-4
Candidate: 2.1.3-4
Version table:
   *** 2.1.3-4 500
  500 http://us.archive.ubuntu.com/ubuntu xenial/main amd64 Packages
  100 /var/lib/dpkg/status

  What happened:
  cups-pdf when installed for the first time fails with the following apparmor 
denials:

  [ 6117.686934] audit: type=1400 audit(1497816878.998:1079): apparmor="DENIED" 
operation="file_inherit" profile="/usr/lib/cups/backend/cups-pdf" pid=6015 
comm="cups-pdf" family="unix" sock_type="stream" protocol=0 
requested_mask="send receive" denied_mask="send receive" addr=none 
peer_addr=none peer="/usr/sbin/cupsd"
  [ 6117.686948] audit: type=1400 audit(1497816878.998:1080): apparmor="DENIED" 
operation="file_inherit" profile="/usr/sbin/cupsd" pid=6015 comm="cups-pdf" 
family="unix" sock_type="stream" protocol=0 requested_mask="send receive" 
denied_mask="send receive" addr=none peer_addr=none 
peer="/usr/lib/cups/backend/cups-pdf"
  [ 6117.688671] audit: type=1400 audit(1497816879.002:1081): apparmor="DENIED" 
operation="open" profile="/usr/lib/cups/backend/cups-pdf" 
name="/var/lib/sss/mc/initgroups" pid=6015 comm="cups-pdf" requested_mask="r" 
denied_mask="r" fsuid=0 ouid=0
  [ 6117.688688] audit: type=1400 audit(1497816879.002:1082): apparmor="DENIED" 
operation="open" profile="/usr/lib/cups/backend/cups-pdf" 
name="/var/lib/sss/mc/initgroups" pid=6015 comm="cups-pdf" requested_mask="r" 
denied_mask="r" fsuid=0 ouid=0
  [ 6117.689719] audit: type=1400 audit(1497816879.002:1083): apparmor="DENIED" 
operation="mkdir" profile="/usr/lib/cups/backend/cups-pdf" 
name="/home/CODENET.LOCAL/codebase/PDF/" pid=6015 comm="cups-pdf" 
requested_mask="c" denied_mask="c" fsuid=0 ouid=0

  
  What I expected to happen:
  cups-pdf creates the pdf file it was supposed to.

  
  As a workaround, I set cups-pdf to use the third-party settings from the cups 
profile, then it worked as expected.

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[Touch-packages] [Bug 1694680] Re: Extremely slow printing of pdf file made from a powerpoint with background

2018-08-30 Thread gf
Hello Rodolfo,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu has been updated since then. 
 
Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know, and in the current version, run the 
following (only once): 
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this 
particular issue.  

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1694680

Title:
  Extremely slow printing of pdf file made from a powerpoint with
  background

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Hello. I've had this problems for years (Since Ubuntu 10.04) and I
  decided now to write about it. I have a few files that come from
  Powerpoint and saved into PDF. Those files have a background with some
  patterns/vectors/whatever that make the printing extremely slow.
  Processing of each of this pages takes several minutes.

  You can find the file here:
  https://www.dropbox.com/s/6rzee0q3nszbpd5/PPT%20with%20background.pdf?dl=0

  Im using the following driver: HP Color LaserJet 9500 pcl3, hpcups
  3.16.11. Using a Gutenprint driver seems to fix the issue. However.
  There are other several documents that have problems with Gutenprint,
  therefore, I would prefer to keep the HP driver and try with some
  different workaround.

  The command I'm using to print is:
  lp -d printer -o fit-to-page -o media=Letter -o number-up=4 -o 
page-border=none -o number-up-layout=btlr -o sides=two-sided-short-edge 
"/home/ubuntu/filename.pdf"

  I hope we can find the bug. I've find several similar problems and no
  solution yet.

  Thanks!

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[Touch-packages] [Bug 987843] Re: apport applet crashes on logon

2018-08-30 Thread gf
Thanks for the update, Majestyx. I'll close the ticket now.
Have a great day!
Tenha um ótimo dia!
:)
G


** Changed in: apport (Ubuntu)
   Status: Incomplete => Invalid

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https://bugs.launchpad.net/bugs/987843

Title:
  apport applet crashes on logon

Status in apport package in Ubuntu:
  Invalid

Bug description:
  :~$ lsb_release -rd
  Description:  Ubuntu 12.04 LTS
  Release:  12.04

  
  i reboot/start my laptop, after login the apport gui cam up, and crashes very 
fast.  in /var/crash the file named _usr_bin_gnome-shell.1000.crash has more 
than 13MB stuff - who like it ? ;) pls, download from my server. i send you a 
URL

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: apport 2.0.1-0ubuntu5
  ProcVersionSignature: Ubuntu 3.2.0-23.36-generic-pae 3.2.14
  Uname: Linux 3.2.0-23-generic-pae i686
  ApportLog:
   
  ApportVersion: 2.0.1-0ubuntu5
  Architecture: i386
  Date: Tue Apr 24 15:51:50 2012
  EcryptfsInUse: Yes
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta i386 
(20120327.1)
  PackageArchitecture: all
  SourcePackage: apport
  UpgradeStatus: No upgrade log present (probably fresh install)

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[Touch-packages] [Bug 1453051] Re: every (re) boot - i must restart nm twice

2018-08-30 Thread gf
Thanks for the update, Majestyx. I'll close the ticket now.
Have a great day!
Tenha um ótimo dia!
:)
G


** Changed in: network-manager (Ubuntu)
   Status: Incomplete => Invalid

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https://bugs.launchpad.net/bugs/1453051

Title:
  every (re) boot - i must restart nm twice

Status in network-manager package in Ubuntu:
  Invalid

Bug description:
  May  8 09:22:52 Microtower AptDaemon.Worker: INFO: Simulating trans: 
/org/debian/apt/transaction/d8c16c9a9d6444c1a60ce37ac6fef7fb
  May  8 09:22:52 Microtower org.debian.apt[672]: 09:22:52 AptDaemon.Worker 
[INFO]: Simulating trans: 
/org/debian/apt/transaction/d8c16c9a9d6444c1a60ce37ac6fef7fb
  May  8 09:22:52 Microtower AptDaemon.Worker: INFO: Processing transaction 
/org/debian/apt/transaction/d8c16c9a9d6444c1a60ce37ac6fef7fb
  May  8 09:22:52 Microtower org.debian.apt[672]: 09:22:52 AptDaemon.Worker 
[INFO]: Processing transaction 
/org/debian/apt/transaction/d8c16c9a9d6444c1a60ce37ac6fef7fb
  May  8 09:22:53 Microtower AptDaemon.Worker: INFO: Updating cache
  May  8 09:22:53 Microtower org.debian.apt[672]: 09:22:53 AptDaemon.Worker 
[INFO]: Updating cache
  May  8 09:22:58 Microtower org.freedesktop.Notifications[1006]: 
(xfce4-notifyd:1895): GLib-GObject-WARNING **: invalid unclassed pointer in 
cast to 'GtkWindow'
  May  8 09:22:58 Microtower org.freedesktop.Notifications[1006]: 
(xfce4-notifyd:1895): Gtk-CRITICAL **: IA__gtk_window_get_screen: assertion 
'GTK_IS_WINDOW (window)' failed
  May  8 09:22:58 Microtower org.freedesktop.Notifications[1006]: 
(xfce4-notifyd:1895): Gdk-CRITICAL **: IA__gdk_screen_is_composited: assertion 
'GDK_IS_SCREEN (screen)' failed
  May  8 09:22:58 Microtower org.freedesktop.Notifications[1006]: 
(xfce4-notifyd:1895): GLib-GObject-WARNING **: invalid unclassed pointer in 
cast to 'GObject'
  May  8 09:22:58 Microtower org.freedesktop.Notifications[1006]: 
(xfce4-notifyd:1895): GLib-GObject-WARNING **: instance with invalid (NULL) 
class pointer
  May  8 09:22:58 Microtower org.freedesktop.Notifications[1006]: 
(xfce4-notifyd:1895): GLib-GObject-CRITICAL **: g_signal_emit_valist: assertion 
'G_TYPE_CHECK_INSTANCE (instance)' failed

  
  May  8 09:25:34 Microtower com.ubuntu.OneConf[1006]: 
WARNING:oneconf.hosts:Error in loading other_hosts file: [Errno 2] No such file 
or directory: 
'/home/mmx/.cache/oneconf/c9d1d46034204002ad4e4c57c6dbfb03/other_hosts'

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: network-manager 0.9.10.0-4ubuntu15.1
  ProcVersionSignature: Ubuntu 3.19.0-16.16-generic 3.19.3
  Uname: Linux 3.19.0-16-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1
  Architecture: amd64
  CurrentDesktop: XFCE
  Date: Fri May  8 11:22:35 2015
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  InstallationDate: Installed on 2015-05-05 (2 days ago)
  InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422.1)
  IpRoute:
   default via 192.168.1.1 dev eth0  proto static  metric 1024 
   169.254.0.0/16 dev eth0  scope link  metric 1000 
   192.168.1.0/24 dev eth0  proto kernel  scope link  src 192.168.1.4
  IwConfig:
   eth0  no wireless extensions.
   
   lono wireless extensions.
  NetworkManager.state:
   [main]
   NetworkingEnabled=true
   WirelessEnabled=true
   WWANEnabled=true
   WimaxEnabled=true
  ProcEnviron:
   LANGUAGE=de_DE
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  RfKill:
   
  SourcePackage: network-manager
  UpgradeStatus: No upgrade log present (probably fresh install)
  nmcli-con:
   NAME   UUID  TYPE
TIMESTAMP   TIMESTAMP-REALAUTOCONNECT  READONLY  DBUS-PATH  
 ACTIVE  DEVICE  STATE  ACTIVE-PATH 
   
   Kabelnetzwerkverbindung 1  fb497f87-b4cc-4241-82ff-c83e7f2bf0b5  
802-3-ethernet  1431076763  Fr 08 Mai 2015 11:19:23 CEST  yes  no   
 /org/freedesktop/NetworkManager/Settings/0  yes eth0activated  
/org/freedesktop/NetworkManager/ActiveConnection/1
  nmcli-dev:
   DEVICE  TYPE  STATE  DBUS-PATH  
CONNECTION CON-UUID  CON-PATH   

   eth0ethernet  connected  /org/freedesktop/NetworkManager/Devices/1  
Kabelnetzwerkverbindung 1  fb497f87-b4cc-4241-82ff-c83e7f2bf0b5  
/org/freedesktop/NetworkManager/ActiveConnection/1 
   lo  loopback  unmanaged  /org/freedesktop/NetworkManager/Devices/0  --   
  ----
  nmcli-nm: Error: command ['nmcli', '-f', 'all', 'nm'] failed with exit code 
2: Error: Object 'nm' is unknown, try 'nmcli help'.

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[Touch-packages] [Bug 1731741] Re: cupsd crashes on logout

2018-08-30 Thread gf
Thanks for the update, Majestyx. I'll close the ticket now.
Have a great day!
:)
G

** Changed in: cups (Ubuntu)
   Status: Incomplete => Invalid

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Title:
  cupsd crashes on logout

Status in cups package in Ubuntu:
  Invalid

Bug description:
  on boot my pc
  cupsd crashes
  apport don't come up - i must restart apport "by hand"

  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: cups 2.2.4-7ubuntu2
  ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
  Uname: Linux 4.13.0-16-generic x86_64
  ApportVersion: 2.20.7-0ubuntu3.1
  Architecture: amd64
  CurrentDesktop: XFCE
  Date: Sun Nov 12 11:09:53 2017
  InstallationDate: Installed on 2017-01-31 (284 days ago)
  InstallationMedia: Xubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
  Lpstat: device for Brother_HL-5340D_series: 
usb://Brother/HL-5340D%20series?serial=C2J484409
  MachineType: Hewlett-Packard HP Compaq dc5800 Microtower
  Papersize: a4
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/Brother_HL-5340D_series.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/Brother_HL-5340D_series.ppd: Permission denied
  ProcEnviron:
   LANGUAGE=de_DE
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-16-generic 
root=UUID=eae4a1f7-9b73-4785-b4e6-1dcbf4f39819 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: Upgraded to artful on 2017-11-11 (0 days ago)
  dmi.bios.date: 01/31/2008
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 786F2 v01.04
  dmi.board.asset.tag: CZC8163PK6
  dmi.board.name: 2820h
  dmi.board.vendor: Hewlett-Packard
  dmi.chassis.asset.tag: CZC8163PK6
  dmi.chassis.type: 6
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: 
dmi:bvnHewlett-Packard:bvr786F2v01.04:bd01/31/2008:svnHewlett-Packard:pnHPCompaqdc5800Microtower:pvr:rvnHewlett-Packard:rn2820h:rvr:cvnHewlett-Packard:ct6:cvr:
  dmi.product.family: 103C_53307F
  dmi.product.name: HP Compaq dc5800 Microtower
  dmi.sys.vendor: Hewlett-Packard

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[Touch-packages] [Bug 1647452] Re: package cups-client (not installed) failed to install/upgrade: conflicting packages - not installing cups-client

2018-08-27 Thread gf
Thanks for the update, R.W. I will close the report now.
Have a great day!
:)
G

Closed per reporter’s feedback.

** Changed in: cups (Ubuntu)
   Status: Incomplete => Invalid

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Title:
  package cups-client (not installed) failed to install/upgrade:
  conflicting packages - not installing cups-client

Status in cups package in Ubuntu:
  Invalid

Bug description:
  don't know its number, sorry.  It was a suggestion from AskUbuntu to
  solve the problem of inability to print after attempted upgrade
  ('aborted' it said, and still sort of is)--claimed a conflict with
  'lprng,' which synaptic cannot remove.  I'm lost and still can't
  print.  RW

  ProblemType: Package
  DistroRelease: Ubuntu 16.04
  Package: cups-client (not installed)
  ProcVersionSignature: Ubuntu 3.13.0-93.140-generic 3.13.11-ckt39
  Uname: Linux 3.13.0-93-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  CupsErrorLog:
   
  Date: Mon Dec  5 19:56:28 2016
  DpkgHistoryLog:
   Start-Date: 2016-12-05  19:56:26
   Commandline: /usr/sbin/synaptic
   Requested-By: rick (1000)
   Install: cups-bsd:amd64 (2.1.3-4, automatic), cups-client:amd64 (2.1.3-4)
   Remove: lprng:amd64 (3.8.B-2)
  ErrorMessage: conflicting packages - not installing cups-client
  InstallationDate: Installed on 2010-07-24 (2326 days ago)
  InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
  Lpstat: Error: command ['lpstat', '-v'] failed with exit code 33: 
Read_file_list: cannot stat required or included file '/etc/printcap' - No such 
file or directory
  MachineType: Acer Aspire 7715Z
  Papersize: letter
  PpdFiles:
   EPSON-XP-520-Series-2: Epson XP-520 Series - epson-inkjet-printer-escpr 
1.6.1-1lsb3.2 (Seiko Epson Corporation LSB 3.2)
   EPSON-XP-520-Series: Epson XP-520 Series - epson-inkjet-printer-escpr 
1.6.1-1lsb3.2 (Seiko Epson Corporation LSB 3.2)
  ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-3.13.0-93-generic 
root=UUID=643fe961-079c-4a9b-adc3-43baa7757a53 ro quiet splash 
init=/sbin/upstart
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-93-generic 
root=UUID=643fe961-079c-4a9b-adc3-43baa7757a53 ro quiet splash 
init=/sbin/upstart
  RelatedPackageVersions:
   dpkg 1.18.4ubuntu1.1
   apt  1.2.12~ubuntu16.04.1
  SourcePackage: cups
  Title: package cups-client (not installed) failed to install/upgrade: 
conflicting packages - not installing cups-client
  UpgradeStatus: Upgraded to xenial on 2016-08-25 (101 days ago)
  dmi.bios.date: 12/16/2009
  dmi.bios.vendor: Acer
  dmi.bios.version: V3.04
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: Aspire 7715Z
  dmi.board.vendor: Acer
  dmi.board.version: V3.04
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V3.04
  dmi.modalias: 
dmi:bvnAcer:bvrV3.04:bd12/16/2009:svnAcer:pnAspire7715Z:pvrV3.04:rvnAcer:rnAspire7715Z:rvrV3.04:cvnAcer:ct10:cvrV3.04:
  dmi.product.name: Aspire 7715Z
  dmi.product.version: V3.04
  dmi.sys.vendor: Acer

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[Touch-packages] [Bug 1687177] Re: Samsung-M267x-297x moves print head shortly, but does not print test page

2018-08-27 Thread gf
Thanks for the update, Claudio. I will close the report now.
Have a great day!
:)
G

Closed per reporter’s feedback.

** Changed in: cups (Ubuntu)
   Status: Incomplete => Invalid

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Title:
  Samsung-M267x-297x moves print head shortly, but does not print test
  page

Status in cups package in Ubuntu:
  Invalid

Bug description:
  1) lsb_release -rd
  Description:  Ubuntu 16.04.2 LTS
  Release:  16.04

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: cups 2.1.3-4ubuntu0.2
  ProcVersionSignature: Ubuntu 4.4.0-77.98-generic 4.4.59
  Uname: Linux 4.4.0-77-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.5
  Architecture: amd64
  CurrentDesktop: GNOME
  Date: Sat Apr 29 09:38:19 2017
  Lpstat: device for Samsung-M267x-287x: ipp://192.168.1.5
  MachineType: System manufacturer System Product Name
  Papersize: a4
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/Samsung-M267x-287x.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/Samsung-M267x-287x.ppd: Permission denied
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-77-generic 
root=UUID=aba55381-a22e-41e7-94a0-56e2cc5c1971 ro splash quiet vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/05/2016
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0206
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: M5A78L-M PLUS/USB3
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr0206:bd04/05/2016:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM5A78L-MPLUS/USB3:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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[Touch-packages] [Bug 1661575] Re: printer doesn't print anymore

2018-08-27 Thread gf
Thanks for the update, Jacques. I will close the report now.
Have a great day!
:)
G

Closed per reporter’s feedback.

** Changed in: cups (Ubuntu)
   Status: Incomplete => Invalid

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Title:
  printer doesn't print anymore

Status in cups package in Ubuntu:
  Invalid

Bug description:
  printer doesn't print anymore

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: xorg 1:7.7+13ubuntu3
  ProcVersionSignature: Ubuntu 4.4.0-62.83-generic 4.4.40
  Uname: Linux 4.4.0-62-generic x86_64
  .tmp.unity_support_test.0:
   
  ApportVersion: 2.20.1-0ubuntu2.5
  Architecture: amd64
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  Date: Fri Feb  3 12:02:19 2017
  DistUpgraded: Fresh install
  DistroCodename: xenial
  DistroVariant: ubuntu
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] RV710/M92 [Mobility Radeon HD 
4530/4570/545v] [1002:9553] (prog-if 00 [VGA controller])
 Subsystem: Samsung Electronics Co Ltd RV710/M92 [Mobility Radeon HD 
4530/4570/545v] [144d:c07f]
  InstallationDate: Installed on 2016-07-06 (212 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 
(20160420.1)
  MachineType: SAMSUNG ELECTRONICS CO., LTD. R540/R580/R780/SA41/E452/E852
  ProcEnviron:
   LANGUAGE=fr_FR
   PATH=(custom, no user)
   LANG=fr_FR.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-62-generic 
root=UUID=4915e0c4-9b44-4791-91a6-f7ea13097772 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/27/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 03KP.M008.20100927.LDG
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: R540/R580/R780/SA41/E452/E852
  dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.board.version: 03KP
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr03KP.M008.20100927.LDG:bd09/27/2010:svnSAMSUNGELECTRONICSCO.,LTD.:pnR540/R580/R780/SA41/E452/E852:pvr03KP:rvnSAMSUNGELECTRONICSCO.,LTD.:rnR540/R580/R780/SA41/E452/E852:rvr03KP:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvrN/A:
  dmi.product.name: R540/R580/R780/SA41/E452/E852
  dmi.product.version: 03KP
  dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
  version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.67-1ubuntu0.16.04.2
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2.2
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2.2
  version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20160325-1ubuntu1.2
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 
1:1.0.12-1build2
  xserver.bootTime: Fri Feb  3 11:54:03 2017
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.18.4-0ubuntu0.2
  xserver.video_driver: radeon

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[Touch-packages] [Bug 1661263] Re: printer

2018-08-27 Thread gf
Thanks for the update, Blain. I will close the report now.
Have a great day!
:)
G

Closed per reporter’s feedback.

** Changed in: cups (Ubuntu)
   Status: Incomplete => Invalid

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Title:
  printer

Status in cups package in Ubuntu:
  Invalid

Bug description:
  i cant configure my printers

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: xorg 1:7.7+13ubuntu3
  ProcVersionSignature: Ubuntu 4.4.0-59.80-generic 4.4.35
  Uname: Linux 4.4.0-59-generic i686
  .tmp.unity_support_test.0:
   
  ApportVersion: 2.20.1-0ubuntu2.5
  Architecture: i386
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  Date: Thu Feb  2 15:21:47 2017
  DistUpgraded: 2016-08-02 10:45:18,499 DEBUG icon theme changed, re-reading
  DistroCodename: xenial
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Intel Corporation 4 Series Chipset Integrated Graphics Controller 
[8086:2e12] (rev 03) (prog-if 00 [VGA controller])
 Subsystem: Hewlett-Packard Company 4 Series Chipset Integrated Graphics 
Controller [103c:3034]
 Subsystem: Hewlett-Packard Company 4 Series Chipset Integrated Graphics 
Controller [103c:3034]
  InstallationDate: Installed on 2016-01-03 (395 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta i386 (20150805)
  MachineType: Hewlett-Packard HP Compaq dc7900 Small Form Factor
  ProcEnviron:
   LANGUAGE=fr_FR
   PATH=(custom, no user)
   LANG=fr_FR.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-59-generic 
root=UUID=afddea74-5fdf-4357-a40e-f790f5c89633 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: Upgraded to xenial on 2016-08-02 (184 days ago)
  dmi.bios.date: 03/05/2009
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 786G1 v01.16
  dmi.board.asset.tag: CZC92914YN
  dmi.board.name: 3031h
  dmi.board.vendor: Hewlett-Packard
  dmi.chassis.asset.tag: CZC92914YN
  dmi.chassis.type: 4
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: 
dmi:bvnHewlett-Packard:bvr786G1v01.16:bd03/05/2009:svnHewlett-Packard:pnHPCompaqdc7900SmallFormFactor:pvr:rvnHewlett-Packard:rn3031h:rvr:cvnHewlett-Packard:ct4:cvr:
  dmi.product.name: HP Compaq dc7900 Small Form Factor
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1
  version.libdrm2: libdrm2 2.4.67-1ubuntu0.16.04.2
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2.2
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2.2
  version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20160325-1ubuntu1.2
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 
1:1.0.12-1build2
  xserver.bootTime: Thu Feb  2 16:19:43 2017
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   
  xserver.version: 2:1.18.4-0ubuntu0.2

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[Touch-packages] [Bug 1592948] Re: package cups-daemon 2.1.3-4 failed to install/upgrade: Unterprozess installiertes post-installation-Skript wurde durch Signal (Beendet) getötet

2018-08-27 Thread gf
Hi Thomas,
Are you still in Ubuntu version 16.04? Will you be upgrading to 18.04 soon?
Thanks
G

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Title:
  package cups-daemon 2.1.3-4 failed to install/upgrade: Unterprozess
  installiertes post-installation-Skript wurde durch Signal (Beendet)
  getötet

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  happened after failed upgrade from 14.04 to 16.04

  ProblemType: Package
  DistroRelease: Ubuntu 16.04
  Package: cups-daemon 2.1.3-4
  ProcVersionSignature: Ubuntu 4.4.0-24.43-generic 4.4.10
  Uname: Linux 4.4.0-24-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  Date: Wed Jun 15 20:25:32 2016
  ErrorMessage: Unterprozess installiertes post-installation-Skript wurde durch 
Signal (Beendet) getötet
  InstallationDate: Installed on 2014-11-29 (564 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 
(20140722.2)
  Lpstat:
   device for FS-1020D: socket://fs1020d.fritz.box:9100
   device for FS-C5150DN: socket://192.168.178.33:9100
   device for FS-C5150DN-COLOR: socket://192.168.178.33:9100
  Lsusb:
   Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
   Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 001 Device 003: ID 0c45:6419 Microdia Integrated Webcam
   Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Dell Inc. Latitude E5510
  Papersize: a4
  PpdFiles:
   FS-C5150DN-COLOR: Kyocera FS-C5150DN (KPDL)
   FS-C5150DN: Kyocera FS-C5150DN (KPDL)
   FS-1020D: Kyocera Mita FS-1020D
  ProcCmdline: BOOT_IMAGE=/@/boot/vmlinuz-4.4.0-24-generic 
root=UUID=6408c2d9-1b60-43d7-9a7f-2dceeb40de28 ro rootflags=subvol=@ quiet 
splash vt.handoff=7
  ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-4.4.0-24-generic 
root=UUID=6408c2d9-1b60-43d7-9a7f-2dceeb40de28 ro rootflags=subvol=@ quiet 
splash vt.handoff=7
  RelatedPackageVersions:
   dpkg 1.18.4ubuntu1.1
   apt  1.2.12~ubuntu16.04.1
  SourcePackage: cups
  Title: package cups-daemon 2.1.3-4 failed to install/upgrade: Unterprozess 
installiertes post-installation-Skript wurde durch Signal (Beendet) getötet
  UpgradeStatus: Upgraded to xenial on 2016-06-15 (0 days ago)
  dmi.bios.date: 12/06/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A16
  dmi.board.name: 023HKR
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA16:bd12/06/2013:svnDellInc.:pnLatitudeE5510:pvr0001:rvnDellInc.:rn023HKR:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E5510
  dmi.product.version: 0001
  dmi.sys.vendor: Dell Inc.
  modified.conffile..etc.default.cups:
   # Cups configure options
   
   # LOAD_LP_MODULE: enable/disable to load "lp" parallel printer driver module
   # LOAD_LP_MODULE has migrated to /etc/modules-load.d/cups-filters.conf
   # LOAD_LP_MODULE=yes
  mtime.conffile..etc.default.cups: 2014-07-23T00:20:18

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[Touch-packages] [Bug 1622888] Re: cups server error after dist. upgrade to 16.04

2018-08-26 Thread gf
Thanks for the update, Janos. I will close the report now.
Have a great day!
:)
G

Closed per reporter’s feedback.

** Changed in: cups (Ubuntu)
   Status: Incomplete => Invalid

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Title:
  cups server error after dist. upgrade to 16.04

Status in cups package in Ubuntu:
  Invalid

Bug description:
  Yes - similar bug, but NO, not the same bug: There was an error during
  the CUPS operation: 'failed to connect to server'. Cannot print with
  my machine since I ran dist. upgrade.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: ubuntu-release-upgrader-core 1:16.04.16
  ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16
  Uname: Linux 4.4.0-36-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: XFCE
  Date: Tue Sep 13 03:50:48 2016
  InstallationDate: Installed on 2013-10-31 (1047 days ago)
  InstallationMedia: Xubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 
(20130820)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  Symptom: dist-upgrade
  UpgradeStatus: Upgraded to xenial on 2016-07-30 (45 days ago)
  VarLogDistupgradeTermlog:

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[Touch-packages] [Bug 1665749] Re: Hp PSC 1510 not working anymore

2018-08-26 Thread gf
Thanks for the update, Shannon. I will close the report now.
Have a great day!
:)
G

Closed per reporter’s feedback.

** Changed in: cups (Ubuntu)
   Status: Incomplete => Invalid

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Title:
  Hp PSC 1510 not working anymore

Status in cups package in Ubuntu:
  Invalid

Bug description:
  I'm on 14.04 
  I'm fairly new. I feel like I've tried everything! Printer was working last 
week. Now It just says "Held" or pending then disappears with no print. 
  I've downloaded the latest drivers. 

  Searching on USB bus...
  hp-setup[3668]: debug: Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 
root hub
  Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 003 Device 002: ID 0a5c:2110 Broadcom Corp. BCM2045B (BDC-2) [Bluetooth 
Controller]
  Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

  error: No devices found on bus: usb

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[Touch-packages] [Bug 1687177] Re: Samsung-M267x-297x moves print head shortly, but does not print test page

2018-08-26 Thread gf
Hello Claudio,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu and cups have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1687177
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and cups better. 
G

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1687177

Title:
  Samsung-M267x-297x moves print head shortly, but does not print test
  page

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  1) lsb_release -rd
  Description:  Ubuntu 16.04.2 LTS
  Release:  16.04

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: cups 2.1.3-4ubuntu0.2
  ProcVersionSignature: Ubuntu 4.4.0-77.98-generic 4.4.59
  Uname: Linux 4.4.0-77-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.5
  Architecture: amd64
  CurrentDesktop: GNOME
  Date: Sat Apr 29 09:38:19 2017
  Lpstat: device for Samsung-M267x-287x: ipp://192.168.1.5
  MachineType: System manufacturer System Product Name
  Papersize: a4
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/Samsung-M267x-287x.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/Samsung-M267x-287x.ppd: Permission denied
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-77-generic 
root=UUID=aba55381-a22e-41e7-94a0-56e2cc5c1971 ro splash quiet vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/05/2016
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0206
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: M5A78L-M PLUS/USB3
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr0206:bd04/05/2016:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM5A78L-MPLUS/USB3:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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[Touch-packages] [Bug 1688023] Re: libcupsimage2-dev cannot be installed both in amd64 and i386

2018-08-26 Thread gf
Hello Robin,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu and cups have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1688023
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and cups better. 
G

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1688023

Title:
  libcupsimage2-dev cannot be installed both in amd64 and i386

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Firstly, you should know that the bug reporting software did not work
  on the target machine. I have therefore been forced to make this bug
  report from a completely different machine, which means that the
  nicely automatically packaged information will all be utterly useless
  to you.

  The target machine is a freshly installed 16.04 64bit installation.

  I did:

    dpkg --add-architecture i386

  after which:

    $ sudo dpkg --print-architecture
    amd64
    $ sudo dpkg --print-foreign-architectures
    i386

  I installed various C packages:

    sudo apt-get install gcc-multilib

  and I can happily build things in both 64bit and 32bit modes. Yay!

  Now, Ghostscript requires libcupsimage, but when I tried to build a
  32bit ghostscript, I was told that libcupsimage was not found on the
  system.

  So I tried:

    sudo apt-get install libcupsimage2-dev:i386

  whereupon it uninstalled libcupsimage2-dev:amd64. Doing:

    sudo apt-get install libcupsimage2-dev

  uninstalled the 32bit version.

  It looks like the 2 conflict:

  artifex@kilometers:~$ sudo apt-get install libcupsimage2-dev 
libcupsimage2-dev:i386
  Reading package lists... Done
  Building dependency tree
  Reading state information... Done
  libcupsimage2-dev:i386 is already the newest version (2.1.3-4).
  Some packages could not be installed. This may mean that you have
  requested an impossible situation or if you are using the unstable
  distribution that some required packages have not yet been created
  or been moved out of Incoming.
  The following information may help to resolve the situation:

  The following packages have unmet dependencies:
   libcupsimage2-dev : Depends: libcupsfilters-dev (>= 1.0~b1) but it is not 
going to be installed
   Conflicts: libcupsimage2-dev:i386 but 2.1.3-4 is to be 
installed
   libcupsimage2-dev:i386 : Conflicts: libcupsimage2-dev but 2.1.3-4 is to be 
installed
  E: Unable to correct problems, you have held broken packages.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: libcupsimage2-dev 2.1.3-4
  ProcVersionSignature: Ubuntu 4.4.0-71.92-generic 4.4.49
  Uname: Linux 4.4.0-71-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.5
  Architecture: amd64
  CupsErrorLog: Error: [Errno 13] Permission denied: '/var/log/cups/error_log'
  CurrentDesktop: Unity
  Date: Wed May  3 16:41:28 2017
  InstallationDate: Installed on 2016-04-22 (375 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 
(20160420.1)
  JournalErrors:
   Error: command ['journalctl', '-b', '--priority=warning', '--lines=1000'] 
failed with exit code 1: Hint: You are currently not seeing messages from other 
users and the system.
     Users in the 'systemd-journal' group can see all messages. Pass -q to
     turn off this notice.
   No journal files were opened due to insufficient permissions.
  Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No 
destinations added.
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 003: ID 0e0f:0002 VMware, Inc. Virtual USB Hub
   Bus 002 Device 002: ID 0e0f:0003 VMware, Inc. Virtual Mouse
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: VMware, Inc. VMware Virtual Platform
  Papersize: a4
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-71-generic 
root=UUID=6d12bf99-97ae-494a-a20d-ab13ca5de276 ro quiet splash
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/02/2015
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: 6.00
  dmi.board.name: 440BX Desktop Reference Platform
  dmi.board.vendor: Intel Corporation
  dmi.board.version: None
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 1
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: 

[Touch-packages] [Bug 1684308] Re: Randomly stops printing, leaving zebra printer in a state that overheats.

2018-08-26 Thread gf
Hello Dustin,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu and cups have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1684308
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and cups better. 
G

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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Title:
  Randomly stops printing, leaving zebra printer in a state that
  overheats.

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Both Cups versions below are using the same KR203 ppd and rasterfile.

  Cups 1.5.3-0ubuntu8
  Zebra KR203 printer works fine

  Cups 2.1.3-4
  Zebra KR203 printer will print a couple test pages sent from Cups. In 
less than 10 test pages it will start to feed the paper and print a little, 
then stops everything. It has the paper partially fed through with only some of 
the test page printed. There is not a set number of pages that work before it 
breaks, it is random.

  If the printer is left in this state it will start to get hot! I
  smelled a hot electronic smell after only a few minuets. To recover, I
  have to power cycle the printer.

  This happened on two seperate brand new Zebra KR203 printers. As I
  mentioned this printer works fine on the Version mentioned above.
  Obviously once I noticed it will overheat I do not leave it in that
  state very long as to not damage the hardware.

  I checked cups logs and I did not noticed anything.

  Let me know what other information I can provide so we can resolve
  this.

  Thank you

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[Touch-packages] [Bug 1684337] Re: CUPS 1.8.3 Canon MX330 Printer pauses at end of job

2018-08-26 Thread gf
Hello Salemboot,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu and cups have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1684337
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and cups better. 
G

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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Title:
  CUPS 1.8.3 Canon MX330 Printer pauses at end of job

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  I've had a history of issues with this printer and all versions of Ubuntu 
after 10.04.
  The cause is CUPS changed after 10.04.  There are various documented 
instances of it continuously happening.  Most of the threads end with a patch 
being made but unfortunately I've yet to see a new version of Ubuntu 
(14/15/16.04) finally resolve the issue.

  I know running this command temporarily fixes the problem.
  I experienced another hang tonight during a print job.  So even this solution 
seems interim.

  lpadmin -p MX330-series -o usb-unidir-default=true

  If anyone else with the issues is going to try the above command, you
  need to get your printer designation from 'lpstat -p' command output.

  Thanks for your time.

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[Touch-packages] [Bug 1690735] Re: package libcups2 1.7.2-0ubuntu1.8 failed to install/upgrade: 61.9808:package libcups2:i386 is not ready for configuration cannot configure (current status `half-inst

2018-08-26 Thread gf
Hello Duy,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu and cups have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1690735
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and cups better. 
G

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1690735

Title:
  package libcups2 1.7.2-0ubuntu1.8 failed to install/upgrade:
  61.9808:package libcups2:i386 is not ready for configuration  cannot
  configure (current status `half-installed')

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Upgrade failed

  ProblemType: Package
  DistroRelease: Ubuntu 14.04
  Package: libcups2 1.7.2-0ubuntu1.8
  ProcVersionSignature: Ubuntu 3.13.0-117.164-generic 3.13.11-ckt39
  Uname: Linux 3.13.0-117-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.23
  Architecture: amd64
  CupsErrorLog:
   
  Date: Mon May 15 13:34:59 2017
  DuplicateSignature: package:libcups2:1.7.2-0ubuntu1.8:61.9808:package 
libcups2:i386 is not ready for configuration  cannot configure (current status 
`half-installed')
  ErrorMessage: 61.9808:package libcups2:i386 is not ready for configuration  
cannot configure (current status `half-installed')
  InstallationDate: Installed on 2014-09-23 (964 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 
(20140722.2)
  KernLog:
   May 15 08:01:50 duydt kernel: [172600.291846] type=1400 
audit(1494810110.969:42): apparmor="STATUS" operation="profile_replace" 
profile="unconfined" name="/usr/lib/cups/backend/cups-pdf" pid=15093 
comm="apparmor_parser"
   May 15 08:01:50 duydt kernel: [172600.291853] type=1400 
audit(1494810110.969:43): apparmor="STATUS" operation="profile_replace" 
profile="unconfined" name="/usr/sbin/cupsd" pid=15093 comm="apparmor_parser"
   May 15 13:35:22 duydt kernel: [192611.574207] type=1400 
audit(1494830122.252:44): apparmor="STATUS" operation="profile_replace" 
profile="unconfined" name="/usr/sbin/mysqld" pid=23815 comm="apparmor_parser"
   May 15 13:35:24 duydt kernel: [192613.964987] type=1400 
audit(1494830124.644:45): apparmor="STATUS" operation="profile_replace" 
profile="unconfined" name="/usr/sbin/mysqld" pid=23891 comm="apparmor_parser"
  Lpstat:
   device for Canon-LBP3300-CAPT-English: smb://172.17.2.83/printer
   device for HP-LaserJet-P2035: 
smb://WORKGROUP/THUYNTT/HP%20LaserJet%20P2035-Thu%20Thuy
  MachineType: Dell Inc. Vostro 230
  Papersize: a4
  PpdFiles:
   HP-LaserJet-P2035: HP LaserJet P2035 Foomatic/foo2zjs-z1 (recommended)
   Canon-LBP3300-CAPT-English: Canon LBP3300 CAPT ver.1.5
  ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-3.13.0-117-generic 
root=UUID=1724ac3c-738b-4bdc-bfe3-a4b37b8385e6 ro quiet splash vt.handoff=7
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-117-generic 
root=UUID=1724ac3c-738b-4bdc-bfe3-a4b37b8385e6 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   dpkg 1.17.5ubuntu5.7
   apt  1.0.1ubuntu2.17
  SourcePackage: cups
  Title: package libcups2 1.7.2-0ubuntu1.8 failed to install/upgrade: 
61.9808:package libcups2:i386 is not ready for configuration  cannot configure 
(current status `half-installed')
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/07/2010
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.2.0
  dmi.board.name: 07N90W
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.2.0:bd07/07/2010:svnDellInc.:pnVostro230:pvr00:rvnDellInc.:rn07N90W:rvrA01:cvnDellInc.:ct3:cvrNotSpecified:
  dmi.product.name: Vostro 230
  dmi.product.version: 00
  dmi.sys.vendor: Dell Inc.

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[Touch-packages] [Bug 1692179] Re: printer

2018-08-26 Thread gf
Hello Chitra,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu and cups have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1692179
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and cups better. 
G

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1692179

Title:
  printer

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Hi,
  I am having ubuntu 16.04 long after ms. I have a usb duplex Canon ImageClass 
D 520 printer which worked well until I used MS. But not now. I got this 
message when I follow some discussions here.


  cups : Depends: libcups2 (= 2.1.3-4) but 2.1.3-4ubuntu0.2 is to be installed
  Depends: libcupscgi1 (>= 1.4.2) but it is not going to be installed
  Depends: libcupsmime1 (>= 1.4.0) but it is not going to be installed
  Depends: cups-core-drivers (>= 2.1.3-4)
  Depends: cups-daemon (>= 2.1.3-4)
  Depends: cups-server-common (>= 2.1.3-4) but it is not going to be 
installed
  Recommends: printer-driver-gutenprint but it is not going to be 
installed
  E: Unmet dependencies. Try 'apt-get -f install' with no packages (or specify 
a solution).
  chitra@chitra-lenovo:~$ apt-get -f install
  E: Could not open lock file /var/lib/dpkg/lock - open (13: Permission denied)
  E: Unable to lock the administration directory (/var/lib/dpkg/), are you root?

  
  I will be happy if someone help me to solve this problem.
  Thank you in advance.
  Chitra

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[Touch-packages] [Bug 1680687] Re: package cups-daemon 2.1.3-4 failed to install/upgrade: subprocesul script pre-removal nou a returnat starea de eroare la ieșire 1

2018-08-26 Thread gf
Hello L.M.,
Thank you for submitting this bug and reporting a problem with installing 
programs and cups.  You made this bug report some time ago and Ubuntu and cups 
have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1680687
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and cups better. 
G

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1680687

Title:
  package cups-daemon 2.1.3-4 failed to install/upgrade: subprocesul
  script pre-removal nou a returnat starea de eroare la ieșire 1

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Verificați dacă utilizați arhive de la terțe părți. Dacă utilizați acest tip 
de arhive, dezactivați-le, fiind o sursă comună de probleme.
  Apoi rulați următoarea comandă în Terminal: apt-get install -f

  ...and nothing ..

  ProblemType: Package
  DistroRelease: Ubuntu 16.04
  Package: cups-daemon 2.1.3-4
  ProcVersionSignature: Ubuntu 4.4.0-49.70-generic 4.4.30
  Uname: Linux 4.4.0-49-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  CupsErrorLog:
   
  Date: Fri Apr  7 06:04:18 2017
  DpkgHistoryLog:
   Start-Date: 2017-04-07  06:04:09
   Commandline: apt-get -f install
   Requested-By: lm (1000)
   Upgrade: libcups2:amd64 (2.1.3-4ubuntu0.1, 2.1.3-4ubuntu0.2), libcups2:i386 
(2.1.3-4ubuntu0.1, 2.1.3-4ubuntu0.2), cups-server-common:amd64 
(2.1.3-4ubuntu0.1, 2.1.3-4ubuntu0.2), cups-common:amd64 (2.1.3-4ubuntu0.1, 
2.1.3-4ubuntu0.2), libcupsmime1:amd64 (2.1.3-4ubuntu0.1, 2.1.3-4ubuntu0.2), 
libcupsppdc1:amd64 (2.1.3-4ubuntu0.1, 2.1.3-4ubuntu0.2), cups-bsd:amd64 
(2.1.3-4ubuntu0.1, 2.1.3-4ubuntu0.2), cups-core-drivers:amd64 
(2.1.3-4ubuntu0.1, 2.1.3-4ubuntu0.2), cups-daemon:amd64 (2.1.3-4, 
2.1.3-4ubuntu0.2), libcupsimage2:amd64 (2.1.3-4ubuntu0.1, 2.1.3-4ubuntu0.2), 
cups:amd64 (2.1.3-4ubuntu0.1, 2.1.3-4ubuntu0.2), libcupscgi1:amd64 
(2.1.3-4ubuntu0.1, 2.1.3-4ubuntu0.2), cups-client:amd64 (2.1.3-4ubuntu0.1, 
2.1.3-4ubuntu0.2)
  ErrorMessage: subprocesul script pre-removal nou a returnat starea de eroare 
la ieșire 1
  InstallationDate: Installed on 2016-08-19 (230 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160719)
  Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No 
destinations added.
  MachineType: ASUSTeK Computer Inc. F5Z
  Papersize: a4
  ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.4.0-49-generic 
root=UUID=dc47f504-a912-4f47-8aa5-e840ae89f8b5 ro quiet splash vt.handoff=7
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-49-generic 
root=UUID=dc47f504-a912-4f47-8aa5-e840ae89f8b5 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   dpkg 1.18.4ubuntu1.1
   apt  1.2.15
  SourcePackage: cups
  Title: package cups-daemon 2.1.3-4 failed to install/upgrade: subprocesul 
script pre-removal nou a returnat starea de eroare la ieșire 1
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/20/2009
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 209
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: F5Z
  dmi.board.vendor: ASUSTeK Computer Inc.
  dmi.board.version: 1.0
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK Computer Inc.
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr209:bd03/20/2009:svnASUSTeKComputerInc.:pnF5Z:pvr1.0:rvnASUSTeKComputerInc.:rnF5Z:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr:
  dmi.product.name: F5Z
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK Computer Inc.

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[Touch-packages] [Bug 1677606] Re: package cups-daemon (not installed) failed to install/upgrade: subprocess installed pre-removal script returned error exit status 1

2018-08-26 Thread gf
Hello Peter,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu and cups have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1677606
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and cups better. 
G

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1677606

Title:
  package cups-daemon (not installed) failed to install/upgrade:
  subprocess installed pre-removal script returned error exit status 1

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  I am new to this so nothing to add

  ProblemType: Package
  DistroRelease: Ubuntu 16.04
  Package: cups-daemon (not installed)
  ProcVersionSignature: Ubuntu 4.4.0-70.91-generic 4.4.49
  Uname: Linux 4.4.0-70-generic i686
  ApportVersion: 2.20.1-0ubuntu2.5
  Architecture: i386
  Date: Tue Mar 28 15:42:02 2017
  DpkgTerminalLog:
   Removing cups-daemon (2.1.3-4) ...
   Job for cups.service canceled.
   invoke-rc.d: initscript cups, action "stop" failed.
   dpkg: error processing package cups-daemon (--purge):
subprocess installed pre-removal script returned error exit status 1
  ErrorMessage: subprocess installed pre-removal script returned error exit 
status 1
  InstallationDate: Installed on 2016-10-09 (172 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release i386 (20160719)
  RelatedPackageVersions:
   dpkg 1.18.4ubuntu1.1
   apt  1.2.19
  SourcePackage: cups
  Title: package cups-daemon (not installed) failed to install/upgrade: 
subprocess installed pre-removal script returned error exit status 1
  UpgradeStatus: No upgrade log present (probably fresh install)

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[Touch-packages] [Bug 1673666] Re: after update the printer quit tried reloading cups but didn, hve enough experience to do it successfully

2018-08-26 Thread gf
Hello Warren,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu and cups have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1673666
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and cups better. 
G

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1673666

Title:
  after update the printer quit  tried reloading  cups but didn,hve
  enough experience to do it successfully

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  updated computer than tried printing a floor plan from the internet.
  "print to file" was displayed in print window , clicked on printer
  icon and it said no printer connected to server.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: cups (not installed)
  ProcVersionSignature: Ubuntu 4.4.0-66.87-generic 4.4.44
  Uname: Linux 4.4.0-66-generic i686
  ApportVersion: 2.20.1-0ubuntu2.5
  Architecture: i386
  CurrentDesktop: Unity
  Date: Fri Mar 17 00:09:54 2017
  InstallationDate: Installed on 2015-03-14 (733 days ago)
  InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release i386 
(20130213)
  ProcEnviron:
   LANGUAGE=en_US
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: cups
  UpgradeStatus: Upgraded to xenial on 2016-11-11 (125 days ago)

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[Touch-packages] [Bug 1674865] Re: Printing operation doesn't start

2018-08-26 Thread gf
Hello Deependra,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu and cups have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1674865
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and cups better. 
G

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1674865

Title:
  Printing operation doesn't start

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Printer does not start.

  The attachment below is the output of debug log, generated by from,

  $ cupsctl LogLevel=debug
  $ cancel -a
  $ sudo less /var/log/cups/error_log

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1.8
  ProcVersionSignature: Ubuntu 4.4.0-66.87~14.04.1-generic 4.4.44
  Uname: Linux 4.4.0-66-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.23
  Architecture: amd64
  CupsErrorLog:
   E [22/Mar/2017:06:36:13 +0545] [Client 21] Returning IPP 
client-error-document-format-not-supported for Print-Job 
(ipp://localhost:631/printers/Canon-LBP2900) from localhost
   E [22/Mar/2017:06:37:24 +0545] [Client 8] Returning IPP 
client-error-document-format-not-supported for Print-Job 
(ipp://localhost:631/printers/Canon-LBP2900) from localhost
  CurrentDesktop: Unity
  Date: Wed Mar 22 06:45:17 2017
  InstallationDate: Installed on 2017-02-22 (27 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 
(20150218.1)
  Lpstat: device for Canon-LBP2900: usb://Canon/LBP2900?serial=A3A3ONmL
  MachineType: TOSHIBA Satellite L840
  Papersize: a4
  PpdFiles: Canon-LBP2900: Generic text-only printer
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-66-generic 
root=UUID=6948ffd7-612e-4f3e-ae73-46d0f433dc7d ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/26/2012
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: 1.80
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Type2 - Board Product Name1
  dmi.board.vendor: Type2 - Board Vendor Name1
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis Manufacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvr1.80:bd06/26/2012:svnTOSHIBA:pnSatelliteL840:pvrPSK8NL-00F004:rvnType2-BoardVendorName1:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
  dmi.product.name: Satellite L840
  dmi.product.version: PSK8NL-00F004
  dmi.sys.vendor: TOSHIBA

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[Touch-packages] [Bug 1679748] Re: DYMO LabelWriter 450 does not work on Ubuntu 16.04.2 LTS

2018-08-26 Thread gf
Hello WhatInThe,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu and cups have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1679748
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and cups better. 
G

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1679748

Title:
  DYMO LabelWriter 450 does not work on Ubuntu 16.04.2 LTS

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  I am trying to get a DYMO LaberlWriter 450 that works fine under
  Windows to work under the latest Ubuntu 16.04.2 Server LTS release.  I
  followed these instructions to install the CUPS drivers:

  http://www.taklischris.info/other/use-your-dymo-printer-on-ubuntu

  I found similar instructions elsewhere for other DYMO models.
  Everything appeared to build and install just fine.  However, CUPS
  still reported the printer as:

  usb://Unknown/Printer?serial=14050313031275

  I tried manually mapping the printer to the CUPS drivers and it
  appeared to set up and even showed up in a Samba share.  However,
  Windows refused to connect to the device.  I also tried rebooting the
  whole box and changing USB ports.  I strongly suspect that this
  problem is happening because of something a little more low-level than
  CUPS drivers not working.  Given that the LabelWriter series and
  drivers apparently worked fine in previous Ubuntu releases, something
  else has changed.

  So I started following the printer debugging guide as far as I could
  get through:

  https://wiki.ubuntu.com/DebuggingPrintingProblems

  Here's the USB port switching from /var/log/syslog:

  Apr  4 01:13:31 awesome kernel: [ 1011.207169] usb 1-5.5: USB disconnect, 
device number 5
  Apr  4 01:13:31 awesome kernel: [ 1011.207584] usblp0: removed
  Apr  4 01:13:31 awesome systemd[1]: printer.target: Unit not needed anymore. 
Stopping.
  Apr  4 01:13:31 awesome systemd[1]: Stopped target Printer.
  Apr  4 01:13:43 awesome kernel: [ 1022.426578] usb 1-5.4: new full-speed USB 
device number 6 using ehci-pci
  Apr  4 01:13:43 awesome kernel: [ 1022.536807] usb 1-5.4: New USB device 
found, idVendor=0922, idProduct=0020
  Apr  4 01:13:43 awesome kernel: [ 1022.536823] usb 1-5.4: New USB device 
strings: Mfr=1, Product=2, SerialNumber=3
  Apr  4 01:13:43 awesome kernel: [ 1022.536831] usb 1-5.4: Product: DYMO 
LabelWriter 450
  Apr  4 01:13:43 awesome kernel: [ 1022.536839] usb 1-5.4: Manufacturer: DYMO
  Apr  4 01:13:43 awesome kernel: [ 1022.536847] usb 1-5.4: SerialNumber: 
14050313031275
  Apr  4 01:13:43 awesome kernel: [ 1022.544815] usblp 1-5.4:1.0: usblp0: USB 
Bidirectional printer dev 6 if 0 alt 0 proto 2 vid 0x0922 pid 0x0020
  Apr  4 01:13:43 awesome systemd[1]: Reached target Printer.

  # lsmod | grep usb
  usblp  20480  0
  usb_storage69632  2 uas

  # ls -l /dev/usb/lp* /dev/bus/usb/*/*
  crw-rw-r-- 1 root root 189,0 Apr  4 00:56 /dev/bus/usb/001/001
  crw-rw-r-- 1 root root 189,1 Apr  4 00:56 /dev/bus/usb/001/002
  crw-rw-r-- 1 root root 189,2 Apr  4 00:56 /dev/bus/usb/001/003
  crw-rw-r-- 1 root root 189,3 Apr  4 00:56 /dev/bus/usb/001/004
  crw-rw-r-- 1 root lp   189,5 Apr  4 01:14 /dev/bus/usb/001/006
  crw-rw-r-- 1 root root 189,  128 Apr  4 00:56 /dev/bus/usb/002/001
  crw-rw-r-- 1 root root 189,  256 Apr  4 00:56 /dev/bus/usb/003/001
  crw-rw-r-- 1 root root 189,  384 Apr  4 00:56 /dev/bus/usb/004/001
  crw-rw-r-- 1 root root 189,  512 Apr  4 00:56 /dev/bus/usb/005/001
  crw-rw-r-- 1 root root 189,  640 Apr  4 00:56 /dev/bus/usb/006/001
  crw-rw-r-- 1 root root 189,  768 Apr  4 00:56 /dev/bus/usb/007/001
  crw-rw-r-- 1 root root 189,  896 Apr  4 00:56 /dev/bus/usb/008/001
  crw-rw-r-- 1 root root 189, 1024 Apr  4 00:56 /dev/bus/usb/009/001
  crw-rw-r-- 1 root root 189, 1025 Apr  4 00:56 /dev/bus/usb/009/002
  crw-rw 1 root lp   180,0 Apr  4 01:14 /dev/usb/lp0

  # lsusb | grep LabelWriter
  Bus 001 Device 006: ID 0922:0020 Dymo-CoStar Corp. LabelWriter 450

  # usb_printerid /dev/usb/lp0
  Error: Input/output error: GET_DEVICE_ID on '/dev/usb/lp0'

  # lpinfo -v
  network ipps
  network beh
  network https
  network http
  network ipp14
  network socket
  network lpd
  network ipp
  direct usb://Unknown/Printer?serial=14050313031275

  Everything above seems fine until usb_printerid.  But usb_printerid
  seems to be related to foo2zjs, which I downloaded and 

[Touch-packages] [Bug 1671420] Re: package cups-daemon 2.0.2-1ubuntu3 failed to install/upgrade: le sous-processus script post-installation installé a retourné une erreur de sortie d'état 1

2018-08-26 Thread gf
Hello Bouchra,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu and cups have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1671420
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and cups better. 
G

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1671420

Title:
  package cups-daemon 2.0.2-1ubuntu3 failed to install/upgrade: le sous-
  processus script post-installation installé a retourné une erreur de
  sortie d'état 1

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  i don't know a lot about this but i try to install odoo9 and this
  error continue to disturb me every time.

  ProblemType: Package
  DistroRelease: Ubuntu 14.04
  Package: cups-daemon 2.0.2-1ubuntu3
  ProcVersionSignature: Ubuntu 3.13.0-88.135-generic 3.13.11-ckt39
  Uname: Linux 3.13.0-88-generic i686
  NonfreeKernelModules: wl
  ApportVersion: 2.14.1-0ubuntu3.23
  Architecture: i386
  CupsErrorLog:
   
  Date: Thu Mar  9 10:20:33 2017
  DuplicateSignature: package:cups-daemon:2.0.2-1ubuntu3:le sous-processus 
script post-installation installé a retourné une erreur de sortie d'état 1
  ErrorMessage: le sous-processus script post-installation installé a retourné 
une erreur de sortie d'état 1
  InstallationDate: Installed on 2016-05-23 (289 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release i386 (20131016.1)
  Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: Bad 
file descriptor
  MachineType: Hewlett-Packard HP 250 G4 Notebook PC
  Papersize: a4
  ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-3.13.0-88-generic 
root=UUID=915ecb0c-7bf8-45cc-8956-6ae190e1009f ro recovery nomodeset
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-88-generic 
root=UUID=915ecb0c-7bf8-45cc-8956-6ae190e1009f ro recovery nomodeset
  RelatedPackageVersions:
   dpkg 1.17.25ubuntu1
   apt  1.0.1ubuntu2.17
  SourcePackage: cups
  Title: package cups-daemon 2.0.2-1ubuntu3 failed to install/upgrade: le 
sous-processus script post-installation installé a retourné une erreur de 
sortie d'état 1
  UpgradeStatus: Upgraded to trusty on 2016-05-23 (289 days ago)
  dmi.bios.date: 08/27/2015
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.19
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 80C3
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 96.38
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnInsyde:bvrF.19:bd08/27/2015:svnHewlett-Packard:pnHP250G4NotebookPC:pvrType1ProductConfigId:rvnHewlett-Packard:rn80C3:rvr96.38:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP 250 G4 Notebook PC
  dmi.product.version: Type1ProductConfigId
  dmi.sys.vendor: Hewlett-Packard
  modified.conffile..etc.default.cups: [modified]
  mtime.conffile..etc.default.cups: 2016-05-23T17:32:33.197164

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[Touch-packages] [Bug 1672378] Re: cups web interface doesn't handle passwords with spaces

2018-08-26 Thread gf
Hello Simon,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu and cups have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1672378
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and cups better. 
G

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1672378

Title:
  cups web interface doesn't handle passwords with spaces

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  When I try to add a printer (or any other operation requiring
  permissions) in the CUPS web interface (http://localhost:631/), my
  user and my password are asked. Then my password is rejected. My
  password contains spaces at extremities and the problem get solved if
  I change it for a password without spaces.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: cups 2.1.3-4
  ProcVersionSignature: Ubuntu 4.4.0-53.74-generic 4.4.30
  Uname: Linux 4.4.0-53-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.2
  Architecture: amd64
  CurrentDesktop: GNOME
  Date: Mon Mar 13 14:08:47 2017
  InstallationDate: Installed on 2016-09-09 (184 days ago)
  InstallationMedia: Ubuntu-GNOME 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160720)
  KernLog:
   
  MachineType: Hewlett-Packard HP EliteBook 840 G1
  Papersize: a4
  PpdFiles:
   Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/Photosmart-B110-series.ppd', '/etc/cups/ppd/HL-2030-series.ppd', 
'/etc/cups/ppd/e-STUDIO4520C.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/Photosmart-B110-series.ppd: Permission denied
   grep: /etc/cups/ppd/HL-2030-series.ppd: Permission denied
   grep: /etc/cups/ppd/e-STUDIO4520C.ppd: Permission denied
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-53-generic 
root=/dev/mapper/ubuntu--gnome--vg-root ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/26/2016
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: L71 Ver. 01.35
  dmi.board.name: 198F
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 15.57
  dmi.chassis.asset.tag: 5CG5120J7H
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: 
dmi:bvnHewlett-Packard:bvrL71Ver.01.35:bd01/26/2016:svnHewlett-Packard:pnHPEliteBook840G1:pvrA3008CD10003:rvnHewlett-Packard:rn198F:rvrKBCVersion15.57:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP EliteBook 840 G1
  dmi.product.version: A3008CD10003
  dmi.sys.vendor: Hewlett-Packard

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[Touch-packages] [Bug 1668325] Re: /usr/sbin/cupsd:11:elf_machine_rel_relative:elf_dynamic_do_Rel:_dl_relocate_object:dl_main:_dl_sysdep_start

2018-08-26 Thread gf
Hello 
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu and cups have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1668325
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and cups better. 
G

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1668325

Title:
  
/usr/sbin/cupsd:11:elf_machine_rel_relative:elf_dynamic_do_Rel:_dl_relocate_object:dl_main:_dl_sysdep_start

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  The Ubuntu Error Tracker has been receiving reports about a problem regarding 
cups.  This problem was most recently seen with package version 2.1.3-4, the 
problem page at 
https://errors.ubuntu.com/problem/09381faeba43865e070e8872d6c73c0785f856d1 
contains more details, including versions of packages affected, stacktrace or 
traceback, and individual crash reports.
  If you do not have access to the Ubuntu Error Tracker you can request it at 
http://forms.canonical.com/reports/.

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[Touch-packages] [Bug 1665753] Re: Printer LPD/LPR option not present in Ubuntu 16.04 / 64 bit

2018-08-26 Thread gf
Hello Denville,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu and cups have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1665753
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and cups better. 
G

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1665753

Title:
  Printer LPD/LPR option not present in Ubuntu 16.04 / 64 bit

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  This option is required to connect to literally thousands of legacy
  dot-matrix and other simple ascii printing devices such as roll
  printers and ticket machines, in use for example in airports
  throughout the world.  I cannot select LPD/LPR printer any longer in
  the desktop GUI, and I can't find if and how to do it from the command
  line (or even editing a configuration file).

  I have tried various alternatives such as IPP generic text-only but
  nothing gets to the printer, typically the spooler reports printer
  idle but not ready.  The printers all have basic Centronics parallel
  interface, connected to the network using LPD/LPR print servers, not a
  chance of changing this infrastructure which has worked flawlessly and
  under Windows (even W10) for years.

  Thanks.

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[Touch-packages] [Bug 1670139] Re: package cups-daemon 2.1.3-4 failed to install/upgrade: 子程序 新的 pre-removal script 傳回了錯誤退出狀態 1

2018-08-26 Thread gf
Hello Engho,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu and cups have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1670139
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and cups better. 
G

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1670139

Title:
  package cups-daemon 2.1.3-4 failed to install/upgrade: 子程序 新的 pre-
  removal script 傳回了錯誤退出狀態 1

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  unable to upsate

  ProblemType: Package
  DistroRelease: Ubuntu 16.04
  Package: cups-daemon 2.1.3-4
  ProcVersionSignature: Ubuntu 4.4.0-49.70-generic 4.4.30
  Uname: Linux 4.4.0-49-generic i686
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: i386
  Date: Sun Mar  5 10:02:43 2017
  DpkgHistoryLog:
   Start-Date: 2017-03-05  10:02:35
   Commandline: apt-get -f install
   Requested-By: khu (1000)
   Upgrade: libcups2:i386 (2.1.3-4ubuntu0.1, 2.1.3-4ubuntu0.2), 
cups-common:i386 (2.1.3-4ubuntu0.1, 2.1.3-4ubuntu0.2), libcupsmime1:i386 
(2.1.3-4ubuntu0.1, 2.1.3-4ubuntu0.2), libcupsppdc1:i386 (2.1.3-4ubuntu0.1, 
2.1.3-4ubuntu0.2), cups-bsd:i386 (2.1.3-4ubuntu0.1, 2.1.3-4ubuntu0.2), 
cups-core-drivers:i386 (2.1.3-4ubuntu0.1, 2.1.3-4ubuntu0.2), cups-daemon:i386 
(2.1.3-4, 2.1.3-4ubuntu0.2), libcupsimage2:i386 (2.1.3-4ubuntu0.1, 
2.1.3-4ubuntu0.2), libcupscgi1:i386 (2.1.3-4ubuntu0.1, 2.1.3-4ubuntu0.2), 
cups-client:i386 (2.1.3-4ubuntu0.1, 2.1.3-4ubuntu0.2)
  ErrorMessage: 子程序 新的 pre-removal script 傳回了錯誤退出狀態 1
  InstallationDate: Installed on 2016-02-26 (373 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta i386 (20150805)
  Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No 
destinations added.
  MachineType: Gigabyte Technology Co., Ltd. GA-880GM-D2H
  Papersize: letter
  ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.4.0-49-generic 
root=UUID=ce7aed43-63d9-4820-92d4-b0d57fe1e06c ro quiet splash vt.handoff=7
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-49-generic 
root=UUID=ce7aed43-63d9-4820-92d4-b0d57fe1e06c ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   dpkg 1.18.4ubuntu1.1
   apt  1.2.15
  SourcePackage: cups
  Title: package cups-daemon 2.1.3-4 failed to install/upgrade: 子程序 新的 
pre-removal script 傳回了錯誤退出狀態 1
  UpgradeStatus: Upgraded to xenial on 2016-08-13 (204 days ago)
  dmi.bios.date: 08/31/2010
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: F6
  dmi.board.name: GA-880GM-D2H
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.modalias: 
dmi:bvnAwardSoftwareInternational,Inc.:bvrF6:bd08/31/2010:svnGigabyteTechnologyCo.,Ltd.:pnGA-880GM-D2H:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-880GM-D2H:rvr:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
  dmi.product.name: GA-880GM-D2H
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.
  modified.conffile..etc.default.cups:
   # Cups configure options
   
   # LOAD_LP_MODULE: enable/disable to load "lp" parallel printer driver module
   # LOAD_LP_MODULE has migrated to /etc/modules-load.d/cups-filters.conf
   # LOAD_LP_MODULE=yes
  mtime.conffile..etc.default.cups: 2015-08-05T01:18:48

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[Touch-packages] [Bug 1668951] Re: package cups-daemon 2.1.3-4ubuntu0.1 failed to install/upgrade: subprocess new pre-removal script returned error exit status 1

2018-08-26 Thread gf
Hello Roland,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu and cups have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1668951
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and cups better. 
G

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1668951

Title:
  package cups-daemon 2.1.3-4ubuntu0.1 failed to install/upgrade:
  subprocess new pre-removal script returned error exit status 1

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Systempackage is corrupt

  1. 

  2. 

  3. Update

  4- 

  ProblemType: Package
  DistroRelease: Ubuntu 16.04
  Package: cups-daemon 2.1.3-4ubuntu0.1
  ProcVersionSignature: Ubuntu 4.4.0-62.83-generic 4.4.40
  Uname: Linux 4.4.0-62-generic i686
  ApportVersion: 2.20.1-0ubuntu2.5
  Architecture: i386
  Date: Wed Mar  1 12:00:25 2017
  ErrorMessage: subprocess new pre-removal script returned error exit status 1
  InstallationDate: Installed on 2013-09-01 (1276 days ago)
  InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release i386 
(20130820.1)
  Lpstat: device for MFC7360N: usb://Brother/MFC-7360N?serial=E69717J1N892883
  MachineType: Dell Inc. Inspiron One 2320
  Papersize: a4
  PpdFiles: MFC7360N: Brother MFC-7225N BR-Script3
  ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.4.0-62-generic 
root=UUID=f58ec9cd-7c26-49be-9698-46cb6bcfae59 ro quiet splash vt.handoff=7
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-62-generic 
root=UUID=f58ec9cd-7c26-49be-9698-46cb6bcfae59 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   dpkg 1.18.4ubuntu1.1
   apt  1.2.19
  SourcePackage: cups
  Title: package cups-daemon 2.1.3-4ubuntu0.1 failed to install/upgrade: 
subprocess new pre-removal script returned error exit status 1
  UpgradeStatus: Upgraded to xenial on 2017-01-17 (43 days ago)
  dmi.bios.date: 09/17/2012
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A10
  dmi.board.name: 0JC4YH
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 13
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: PRFirestone_P7PG1_A01.SDR
  dmi.modalias: 
dmi:bvnDellInc.:bvrA10:bd09/17/2012:svnDellInc.:pnInspironOne2320:pvr00:rvnDellInc.:rn0JC4YH:rvrA00:cvnDellInc.:ct13:cvrPRFirestone_P7PG1_A01.SDR:
  dmi.product.name: Inspiron One 2320
  dmi.product.version: 00
  dmi.sys.vendor: Dell Inc.
  modified.conffile..etc.default.cups:
   # Cups configure options
   
   # LOAD_LP_MODULE: enable/disable to load "lp" parallel printer driver module
   # LOAD_LP_MODULE has migrated to /etc/modules-load.d/cups-filters.conf
   # LOAD_LP_MODULE=yes
  mtime.conffile..etc.default.cups: 2014-08-23T09:12:01.222658

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[Touch-packages] [Bug 1661575] Re: printer doesn't print anymore

2018-08-26 Thread gf
Hello Jacques,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu and cups have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1661575
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and cups better. 
G

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1661575

Title:
  printer doesn't print anymore

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  printer doesn't print anymore

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: xorg 1:7.7+13ubuntu3
  ProcVersionSignature: Ubuntu 4.4.0-62.83-generic 4.4.40
  Uname: Linux 4.4.0-62-generic x86_64
  .tmp.unity_support_test.0:
   
  ApportVersion: 2.20.1-0ubuntu2.5
  Architecture: amd64
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  Date: Fri Feb  3 12:02:19 2017
  DistUpgraded: Fresh install
  DistroCodename: xenial
  DistroVariant: ubuntu
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] RV710/M92 [Mobility Radeon HD 
4530/4570/545v] [1002:9553] (prog-if 00 [VGA controller])
 Subsystem: Samsung Electronics Co Ltd RV710/M92 [Mobility Radeon HD 
4530/4570/545v] [144d:c07f]
  InstallationDate: Installed on 2016-07-06 (212 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 
(20160420.1)
  MachineType: SAMSUNG ELECTRONICS CO., LTD. R540/R580/R780/SA41/E452/E852
  ProcEnviron:
   LANGUAGE=fr_FR
   PATH=(custom, no user)
   LANG=fr_FR.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-62-generic 
root=UUID=4915e0c4-9b44-4791-91a6-f7ea13097772 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/27/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 03KP.M008.20100927.LDG
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: R540/R580/R780/SA41/E452/E852
  dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.board.version: 03KP
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr03KP.M008.20100927.LDG:bd09/27/2010:svnSAMSUNGELECTRONICSCO.,LTD.:pnR540/R580/R780/SA41/E452/E852:pvr03KP:rvnSAMSUNGELECTRONICSCO.,LTD.:rnR540/R580/R780/SA41/E452/E852:rvr03KP:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvrN/A:
  dmi.product.name: R540/R580/R780/SA41/E452/E852
  dmi.product.version: 03KP
  dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
  version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.67-1ubuntu0.16.04.2
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2.2
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2.2
  version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20160325-1ubuntu1.2
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 
1:1.0.12-1build2
  xserver.bootTime: Fri Feb  3 11:54:03 2017
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.18.4-0ubuntu0.2
  xserver.video_driver: radeon

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[Touch-packages] [Bug 1665749] Re: Hp PSC 1510 not working anymore

2018-08-26 Thread gf
Hello Shannon,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu and cups have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1665749
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and cups better. 
G

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1665749

Title:
  Hp PSC 1510 not working anymore

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  I'm on 14.04 
  I'm fairly new. I feel like I've tried everything! Printer was working last 
week. Now It just says "Held" or pending then disappears with no print. 
  I've downloaded the latest drivers. 

  Searching on USB bus...
  hp-setup[3668]: debug: Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 
root hub
  Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 003 Device 002: ID 0a5c:2110 Broadcom Corp. BCM2045B (BDC-2) [Bluetooth 
Controller]
  Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

  error: No devices found on bus: usb

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[Touch-packages] [Bug 1661263] Re: printer

2018-08-26 Thread gf
Hello Blain,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu and cups have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1661263
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and cups better. 
G

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1661263

Title:
  printer

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  i cant configure my printers

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: xorg 1:7.7+13ubuntu3
  ProcVersionSignature: Ubuntu 4.4.0-59.80-generic 4.4.35
  Uname: Linux 4.4.0-59-generic i686
  .tmp.unity_support_test.0:
   
  ApportVersion: 2.20.1-0ubuntu2.5
  Architecture: i386
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  Date: Thu Feb  2 15:21:47 2017
  DistUpgraded: 2016-08-02 10:45:18,499 DEBUG icon theme changed, re-reading
  DistroCodename: xenial
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Intel Corporation 4 Series Chipset Integrated Graphics Controller 
[8086:2e12] (rev 03) (prog-if 00 [VGA controller])
 Subsystem: Hewlett-Packard Company 4 Series Chipset Integrated Graphics 
Controller [103c:3034]
 Subsystem: Hewlett-Packard Company 4 Series Chipset Integrated Graphics 
Controller [103c:3034]
  InstallationDate: Installed on 2016-01-03 (395 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta i386 (20150805)
  MachineType: Hewlett-Packard HP Compaq dc7900 Small Form Factor
  ProcEnviron:
   LANGUAGE=fr_FR
   PATH=(custom, no user)
   LANG=fr_FR.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-59-generic 
root=UUID=afddea74-5fdf-4357-a40e-f790f5c89633 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: Upgraded to xenial on 2016-08-02 (184 days ago)
  dmi.bios.date: 03/05/2009
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 786G1 v01.16
  dmi.board.asset.tag: CZC92914YN
  dmi.board.name: 3031h
  dmi.board.vendor: Hewlett-Packard
  dmi.chassis.asset.tag: CZC92914YN
  dmi.chassis.type: 4
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: 
dmi:bvnHewlett-Packard:bvr786G1v01.16:bd03/05/2009:svnHewlett-Packard:pnHPCompaqdc7900SmallFormFactor:pvr:rvnHewlett-Packard:rn3031h:rvr:cvnHewlett-Packard:ct4:cvr:
  dmi.product.name: HP Compaq dc7900 Small Form Factor
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1
  version.libdrm2: libdrm2 2.4.67-1ubuntu0.16.04.2
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2.2
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2.2
  version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20160325-1ubuntu1.2
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 
1:1.0.12-1build2
  xserver.bootTime: Thu Feb  2 16:19:43 2017
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   
  xserver.version: 2:1.18.4-0ubuntu0.2

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[Touch-packages] [Bug 1661455] Re: Problems printing to Lexmark E120n via USB

2018-08-26 Thread gf
Hello Chris,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu and cups have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1661455
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and cups better. 
G

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1661455

Title:
  Problems printing to Lexmark E120n via USB

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Two problems:
  1. Some attempts at printing a 20 page document from LibreOffice show 
apparently reproducible output errors on particular pages (eg 3, 4, 8 etc) with 
some lines 'smudged' but readable, some totally garbled, and others almost 
correct.

  2. With some attempts at printing (a single page) the printer outputs:

  PJL ENTER LANGUAGE = PCLXL
) HP-PCL XL;1;1;Comment Artifex Software

  Occasionally, turning the printer off and on after this error will
  result in the page being printed correctly

  Using the troubleshooting suggestions at 
  
https://wiki.ubuntu.com/DebuggingPrintingProblems#USB_printer_does_not_print_or_prints_garbage
  gives the above error message with option 1.

  Using Option 2 the printer outputs

  PCL XL error
  Subsystem:   KERNEL
  Error:   MissingData
  Operator:ReadImage
  Position:12
  

  The lsusb commands gives:

  Bus 002 Device 004: ID 05ac:8403 Apple, Inc. Internal Memory Card Reader
  Bus 002 Device 003: ID 0bc2:2322 Seagate RSS LLC 
  Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 004 Device 003: ID 05ac:8213 Apple, Inc. Bluetooth Host Controller
  Bus 004 Device 002: ID 0a5c:4500 Broadcom Corp. BCM2046B1 USB 2.0 Hub (part 
of BCM2046 Bluetooth)
  Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 001 Device 003: ID 05ac:8507 Apple, Inc. Built-in iSight
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 003 Device 004: ID 05ac:0236 Apple, Inc. Internal Keyboard/Trackpad (ANSI)
  Bus 003 Device 003: ID 05ac:8242 Apple, Inc. Built-in IR Receiver
  Bus 003 Device 013: ID 043d:00cc Lexmark International, Inc. E120(n)
  Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

  Version: 
  Description:  Ubuntu 16.04.1 LTS
  Release:  16.04

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: cups 2.1.3-4
  ProcVersionSignature: Ubuntu 4.4.0-59.80-generic 4.4.35
  Uname: Linux 4.4.0-59-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.20.1-0ubuntu2.4
  Architecture: amd64
  CupsErrorLog: Error: [Errno 13] Permission denied: '/var/log/cups/error_log'
  CurrentDesktop: GNOME
  Date: Fri Feb  3 11:44:47 2017
  InstallationDate: Installed on 2016-02-11 (357 days ago)
  InstallationMedia: Ubuntu-GNOME 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160720)
  JournalErrors:
   Error: command ['journalctl', '-b', '--priority=warning', '--lines=1000'] 
failed with exit code 1: Hint: You are currently not seeing messages from other 
users and the system.
 Users in the 'systemd-journal' group can see all messages. Pass -q to
 turn off this notice.
   No journal files were opened due to insufficient permissions.
  Lpstat:
   device for Lexmark-E120n_USB: usb://Lexmark/E120n?serial=99438TZ
   device for Lexmark_E120n: 
ipps://chris-showells-macbook-4.local:631/printers/Lexmark_E120n
  MachineType: Apple Inc. MacBookPro5,5
  Papersize: a4
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/Lexmark-E120n_USB.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/Lexmark-E120n_USB.ppd: Permission denied
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-59-generic.efi.signed 
root=UUID=4a2d2491-2640-4caa-ab63-9b6926453ec9 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/15/09
  dmi.bios.vendor: Apple Inc.
  dmi.bios.version: MBP55.88Z.00AC.B03.0906151708
  dmi.board.asset.tag: Base Board Asset Tag#
  dmi.board.name: Mac-F2268AC8
  dmi.board.vendor: Apple Inc.
  dmi.chassis.asset.tag: Asset Tag#
  dmi.chassis.type: 10
  dmi.chassis.vendor: Apple Inc.
  dmi.chassis.version: Mac-F2268AC8
  dmi.modalias: 
dmi:bvnAppleInc.:bvrMBP55.88Z.00AC.B03.0906151708:bd06/15/09:svnAppleInc.:pnMacBookPro5,5:pvr1.0:rvnAppleInc.:rnMac-F2268AC8:rvr:cvnAppleInc.:ct10:cvrMac-F2268AC8:
  dmi.product.name: MacBookPro5,5
  dmi.product.version: 1.0

[Touch-packages] [Bug 1658822] Re: Printer not connected

2018-08-26 Thread gf
Hello Brandon,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu and cups have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1658822
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and cups better. 
G

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1658822

Title:
  Printer not connected

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  I cannot print to my networked Brother HL-3170CDW from my wife's
  newly-installed 16.04 laptop. My other laptop running 14.04 prints
  flawlessly to the same printer. They are similar ASUS models. I did
  print from the new machine once, right after installing the drivers,
  but eventually I get a 'printer may not be connected' message, even if
  I delete and recreate the printer. The jobs just queue up, and the
  printer never leaves deep sleep mode. I don't think a signal is
  getting the the printer to wake it up.

  Of course, the CUPS version is different. The 14.04 machine (the one
  that is working) is running 1.7.2-0ubuntu1.7 and the 16.04 box is
  running 2.1.3. Sorry, but it's not with me, so I can't get much more
  specific that that. All updates have been applied, though, and I even
  tried the version in the experimental (proposed) repo. I've done my
  best to eliminate all other possible causes of the problem, such as...

  I'm using Brother print drivers downloaded from their site using the
  installer script (2.0.0-1). It currently pulls down version
  1.1.2-1.i386 of the CUPS wrapper and lpr files automatically. I've
  also tried version 1.1.4-0.i386 of the CUPS wrapper that I kept from a
  previous download. The 1.1.4-0 driver is what works on the 14.04
  machine.

  To eliminate potential network problems, I've changed many network
  settings. The printer is connected with a wire, not wifi. I have a
  static IP address on it, but I tried using DHCP just to see if that
  was an issue. Brother's best suggestion was to turn on IPv6, but that
  didn't solve the problem. I even changed the physical port on the
  switch, just to cover all the bases. I don't think it is a network
  problem at all, although I cannot always ping the printer from the new
  machine, whereas I can always reach it from the old machine.

  Thanks for the help!
  -Brandon

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[Touch-packages] [Bug 1660822] Re: I need install samsung ML-2010 on ubuntu mate

2018-08-26 Thread gf
Hello Jorge,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu and cups have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1660822
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and cups better. 
G

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1660822

Title:
  I need install samsung ML-2010 on ubuntu mate

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Hi friends .. I have a joybook lite u101c with ubuntu mate as
  operating system. The problem is that I need to install and configure
  my samsung ML-2010 printer and there are no suitable drivers .. try
  the system \ admin \ printers option but at the time of sending the
  print test comes the following ML-2010 printer message << PAUSED >> ..

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: cups 2.1.3-4
  ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16
  Uname: Linux 4.4.0-36-generic i686
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: i386
  CurrentDesktop: MATE
  Date: Tue Jan 31 16:23:18 2017
  InstallationDate: Installed on 2016-09-05 (148 days ago)
  InstallationMedia: Ubuntu-MATE 16.04.1 LTS "Xenial Xerus" - Release i386 
(20160719)
  Lpstat:
   device for ML-2010: usb://Samsung/ML-2010?serial=4461BKAQ137842T.
   device for MP250-series: usb://Canon/MP250%20series?serial=B03193=1
  MachineType: BenQ Joybook Lite U101 Series
  Papersize: a4
  PpdFiles:
   Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/MP250-series.ppd', '/etc/cups/ppd/ML-2010.ppd'] failed with exit 
code 2: grep: /etc/cups/ppd/MP250-series.ppd: Permission denied
   grep: /etc/cups/ppd/ML-2010.ppd: Permission denied
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-36-generic 
root=UUID=4aa8affa-55eb-4e39-817b-0d22285a84ec ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/23/2009
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: 2.07
  dmi.board.name: Joybook Lite U101 Series
  dmi.board.vendor: BenQ
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 1
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnPhoenixTechnologiesLTD:bvr2.07:bd04/23/2009:svnBenQ:pnJoybookLiteU101Series:pvr:rvnBenQ:rnJoybookLiteU101Series:rvr:cvnNoEnclosure:ct1:cvrN/A:
  dmi.product.name: Joybook Lite U101 Series
  dmi.sys.vendor: BenQ

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[Touch-packages] [Bug 1651399] Re: LPR command to use PDF page size while printing

2018-08-26 Thread gf
Hello Purnima,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu and cups have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1651399
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and cups better. 
G

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1651399

Title:
  LPR command to use PDF page size while printing

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  I am doing receipt printing by creating PDF file.

  The size of my receipt PDF is dynamic.

  Currently, the LPR command which I am using for getting this printed
  is as follows:

  lpr -P "ReceiptPrinter" -o PageSize=Custom.20x6cm 
"/home/ubuntu/Desktop/Punu1/iText123.pdf"
  I am required to pass custom size, as LPR command is not taking PDF page size 
during printing.

  But passing of custom size, is not helpful to me, as size of my
  receipt keeps on changing.

  Can someone please tell me, how can I set printer page size to PDF
  page size in LPR command?

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[Touch-packages] [Bug 1651967] Re: extra page printing problem

2018-08-26 Thread gf
Hello Kapil,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu and cups have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1651967
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and cups better. 
G

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1651967

Title:
  extra page printing problem

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  I have installed TVS Champion Classic 345 printer driver Generic Text
  only, epson 24 pin, IBM pro smart II still it is printing extra page.

  Page size is 8x6 inches.

  I have tried different paper sizes but still same issue was there.
  when we print from windows it was working OK.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: cups 2.0.2-1ubuntu3.2
  ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
  Uname: Linux 3.19.0-15-generic i686
  ApportVersion: 2.17.2-0ubuntu1
  Architecture: i386
  CupsErrorLog:
   
  Date: Thu Dec 22 12:51:08 2016
  InstallationDate: Installed on 2016-11-28 (23 days ago)
  InstallationMedia: Ubuntu-MATE 15.04 "Vivid Vervet" - Release i386 
(20150422.1)
  MachineType: Hewlett-Packard dx2480 MT
  Papersize: a4
  PpdFiles:
   ScannerHewlett-Packard-HP-LaserJet-M1522nf-MFP: HP LaserJet M1522 MFP Series 
Postscript (recommended)
   HP-LaserJet-1020-Account: HP LaserJet 1020 Foomatic/foo2zjs-z1 (recommended)
   PDF: Generic CUPS-PDF Printer
   TVSE-24-Pin-136col: TVSE 24-Pin 136col Series Foomatic/tvs-e (recommended)
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-15-generic 
root=UUID=f25fb1a1-eabf-4130-a5c7-3522626034c1 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/07/2009
  dmi.bios.vendor: Phoenix Technologies, LTD
  dmi.bios.version: V1.09
  dmi.board.name: 0B08h
  dmi.board.vendor: Board Manufacturer
  dmi.chassis.asset.tag: Type 03 Asset TAG Number
  dmi.chassis.type: 3
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: OEM
  dmi.modalias: 
dmi:bvnPhoenixTechnologies,LTD:bvrV1.09:bd01/07/2009:svnHewlett-Packard:pndx2480MT:pvr:rvnBoardManufacturer:rn0B08h:rvr:cvnHewlett-Packard:ct3:cvrOEM:
  dmi.product.name: dx2480 MT
  dmi.sys.vendor: Hewlett-Packard

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[Touch-packages] [Bug 1657509] Re: no recognized printer

2018-08-26 Thread gf
Hello Bidault,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu and cups have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1657509
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and cups better. 
G

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1657509

Title:
  no recognized printer

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  no recognized printer

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: xorg 1:7.7+13ubuntu3
  ProcVersionSignature: Ubuntu 4.4.0-59.80-generic 4.4.35
  Uname: Linux 4.4.0-59-generic i686
  .tmp.unity_support_test.0:
   
  ApportVersion: 2.20.1-0ubuntu2.4
  Architecture: i386
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  Date: Wed Jan 18 17:03:50 2017
  DistUpgraded: Fresh install
  DistroCodename: xenial
  DistroVariant: ubuntu
  GraphicsCard:
   Intel Corporation 2nd Generation Core Processor Family Integrated Graphics 
Controller [8086:0102] (rev 09) (prog-if 00 [VGA controller])
 Subsystem: Micro-Star International Co., Ltd. [MSI] 2nd Generation Core 
Processor Family Integrated Graphics Controller [1462:7680]
  InstallationDate: Installed on 2016-11-09 (70 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release i386 (20160420.1)
  MachineType: MSI MS-7680
  ProcEnviron:
   LANGUAGE=fr_FR
   PATH=(custom, no user)
   LANG=fr_FR.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-59-generic 
root=UUID=f09943c1-4f0d-429f-9923-b783f37f4de4 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/21/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: V12.0
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: H61M-E23(G3)(MS-7680)
  dmi.board.vendor: MSI
  dmi.board.version: 2.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: MSI
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrV12.0:bd03/21/2012:svnMSI:pnMS-7680:pvr2.0:rvnMSI:rnH61M-E23(G3)(MS-7680):rvr2.0:cvnMSI:ct3:cvr2.0:
  dmi.product.name: MS-7680
  dmi.product.version: 2.0
  dmi.sys.vendor: MSI
  version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1
  version.libdrm2: libdrm2 2.4.67-1ubuntu0.16.04.2
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2.2
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2.2
  version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20160325-1ubuntu1.2
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 
1:1.0.12-1build2
  xserver.bootTime: Wed Jan 18 16:41:12 2017
  xserver.configfile: default
  xserver.devices:
   inputPower Button KEYBOARD, id 6
   inputVideo BusKEYBOARD, id 7
   inputPower Button KEYBOARD, id 8
   inputLogitech M345MOUSE, id 9
   inputAT Translated Set 2 keyboard KEYBOARD, id 10
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   
  xserver.version: 2:1.18.4-0ubuntu0.2

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[Touch-packages] [Bug 1644121] Re: Ubuntu14.04 does not print PDF files with 'lpr'

2018-08-26 Thread gf
Hello Jerry,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu and cups have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1644121
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and cups better. 
G

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1644121

Title:
  Ubuntu14.04 does not print PDF files with 'lpr'

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  [Description of the Problem]
  When using "lpr" to print a PDF file which size is more than 70KB to the 
Ricoh SP C320,
  the job will be canceled and a blank paper is printed by the printer.

  [How reproducible]
  100%

  [Environment for reproduce]
  OS: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1.2
  ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
  Uname: Linux 3.13.0-45-generic i686

  [Supplements]
  1.When using "lpr" to print a PDF file which size is less than 70KB to the 
same printer,
  the printer will complete the job normally and no error occurs.

  2.When using Document Viewer(Evince) to print the same PDF file to the same 
printer,
  the printer will complete the job normally and no error occurs.

  3.When using "lpr" to print the same PDF file to HP Color LaserJet 5550 
printer,
  the same problem occurs.

  [Attach]
  I attached a compressed package "Use for Reproduce.zip". The following PDF 
files in it.
  The "Problem_occurs.pdf" could not be printed using "lpr".
  The "No_Problem.pdf" could be printed normally using "lpr".

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[Touch-packages] [Bug 1647452] Re: package cups-client (not installed) failed to install/upgrade: conflicting packages - not installing cups-client

2018-08-26 Thread gf
Hello RW,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu and cups have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1647452
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and cups better. 
G

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1647452

Title:
  package cups-client (not installed) failed to install/upgrade:
  conflicting packages - not installing cups-client

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  don't know its number, sorry.  It was a suggestion from AskUbuntu to
  solve the problem of inability to print after attempted upgrade
  ('aborted' it said, and still sort of is)--claimed a conflict with
  'lprng,' which synaptic cannot remove.  I'm lost and still can't
  print.  RW

  ProblemType: Package
  DistroRelease: Ubuntu 16.04
  Package: cups-client (not installed)
  ProcVersionSignature: Ubuntu 3.13.0-93.140-generic 3.13.11-ckt39
  Uname: Linux 3.13.0-93-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  CupsErrorLog:
   
  Date: Mon Dec  5 19:56:28 2016
  DpkgHistoryLog:
   Start-Date: 2016-12-05  19:56:26
   Commandline: /usr/sbin/synaptic
   Requested-By: rick (1000)
   Install: cups-bsd:amd64 (2.1.3-4, automatic), cups-client:amd64 (2.1.3-4)
   Remove: lprng:amd64 (3.8.B-2)
  ErrorMessage: conflicting packages - not installing cups-client
  InstallationDate: Installed on 2010-07-24 (2326 days ago)
  InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
  Lpstat: Error: command ['lpstat', '-v'] failed with exit code 33: 
Read_file_list: cannot stat required or included file '/etc/printcap' - No such 
file or directory
  MachineType: Acer Aspire 7715Z
  Papersize: letter
  PpdFiles:
   EPSON-XP-520-Series-2: Epson XP-520 Series - epson-inkjet-printer-escpr 
1.6.1-1lsb3.2 (Seiko Epson Corporation LSB 3.2)
   EPSON-XP-520-Series: Epson XP-520 Series - epson-inkjet-printer-escpr 
1.6.1-1lsb3.2 (Seiko Epson Corporation LSB 3.2)
  ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-3.13.0-93-generic 
root=UUID=643fe961-079c-4a9b-adc3-43baa7757a53 ro quiet splash 
init=/sbin/upstart
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-93-generic 
root=UUID=643fe961-079c-4a9b-adc3-43baa7757a53 ro quiet splash 
init=/sbin/upstart
  RelatedPackageVersions:
   dpkg 1.18.4ubuntu1.1
   apt  1.2.12~ubuntu16.04.1
  SourcePackage: cups
  Title: package cups-client (not installed) failed to install/upgrade: 
conflicting packages - not installing cups-client
  UpgradeStatus: Upgraded to xenial on 2016-08-25 (101 days ago)
  dmi.bios.date: 12/16/2009
  dmi.bios.vendor: Acer
  dmi.bios.version: V3.04
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: Aspire 7715Z
  dmi.board.vendor: Acer
  dmi.board.version: V3.04
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V3.04
  dmi.modalias: 
dmi:bvnAcer:bvrV3.04:bd12/16/2009:svnAcer:pnAspire7715Z:pvrV3.04:rvnAcer:rnAspire7715Z:rvrV3.04:cvnAcer:ct10:cvrV3.04:
  dmi.product.name: Aspire 7715Z
  dmi.product.version: V3.04
  dmi.sys.vendor: Acer

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[Touch-packages] [Bug 1731741] Re: cupsd crashes on logout

2018-08-26 Thread gf
Hello Majestyx,
Thank you for submitting this bug and reporting a problem with cupsd.  You made 
this bug report some time ago and Ubuntu has been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu better. 
G

** Changed in: cups (Ubuntu)
   Status: Confirmed => Incomplete

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Title:
  cupsd crashes on logout

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  on boot my pc
  cupsd crashes
  apport don't come up - i must restart apport "by hand"

  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: cups 2.2.4-7ubuntu2
  ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
  Uname: Linux 4.13.0-16-generic x86_64
  ApportVersion: 2.20.7-0ubuntu3.1
  Architecture: amd64
  CurrentDesktop: XFCE
  Date: Sun Nov 12 11:09:53 2017
  InstallationDate: Installed on 2017-01-31 (284 days ago)
  InstallationMedia: Xubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
  Lpstat: device for Brother_HL-5340D_series: 
usb://Brother/HL-5340D%20series?serial=C2J484409
  MachineType: Hewlett-Packard HP Compaq dc5800 Microtower
  Papersize: a4
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/Brother_HL-5340D_series.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/Brother_HL-5340D_series.ppd: Permission denied
  ProcEnviron:
   LANGUAGE=de_DE
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-16-generic 
root=UUID=eae4a1f7-9b73-4785-b4e6-1dcbf4f39819 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: Upgraded to artful on 2017-11-11 (0 days ago)
  dmi.bios.date: 01/31/2008
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 786F2 v01.04
  dmi.board.asset.tag: CZC8163PK6
  dmi.board.name: 2820h
  dmi.board.vendor: Hewlett-Packard
  dmi.chassis.asset.tag: CZC8163PK6
  dmi.chassis.type: 6
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: 
dmi:bvnHewlett-Packard:bvr786F2v01.04:bd01/31/2008:svnHewlett-Packard:pnHPCompaqdc5800Microtower:pvr:rvnHewlett-Packard:rn2820h:rvr:cvnHewlett-Packard:ct6:cvr:
  dmi.product.family: 103C_53307F
  dmi.product.name: HP Compaq dc5800 Microtower
  dmi.sys.vendor: Hewlett-Packard

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[Touch-packages] [Bug 1453051] Re: every (re) boot - i must restart nm twice

2018-08-26 Thread gf
Hello Majestyx,
Here is another old bug...
Thank you for submitting this bug and reporting a problem with network manager. 
 You made this bug report some time ago and Ubuntu has been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu better. 
G

** Changed in: network-manager (Ubuntu)
   Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1453051

Title:
  every (re) boot - i must restart nm twice

Status in network-manager package in Ubuntu:
  Incomplete

Bug description:
  May  8 09:22:52 Microtower AptDaemon.Worker: INFO: Simulating trans: 
/org/debian/apt/transaction/d8c16c9a9d6444c1a60ce37ac6fef7fb
  May  8 09:22:52 Microtower org.debian.apt[672]: 09:22:52 AptDaemon.Worker 
[INFO]: Simulating trans: 
/org/debian/apt/transaction/d8c16c9a9d6444c1a60ce37ac6fef7fb
  May  8 09:22:52 Microtower AptDaemon.Worker: INFO: Processing transaction 
/org/debian/apt/transaction/d8c16c9a9d6444c1a60ce37ac6fef7fb
  May  8 09:22:52 Microtower org.debian.apt[672]: 09:22:52 AptDaemon.Worker 
[INFO]: Processing transaction 
/org/debian/apt/transaction/d8c16c9a9d6444c1a60ce37ac6fef7fb
  May  8 09:22:53 Microtower AptDaemon.Worker: INFO: Updating cache
  May  8 09:22:53 Microtower org.debian.apt[672]: 09:22:53 AptDaemon.Worker 
[INFO]: Updating cache
  May  8 09:22:58 Microtower org.freedesktop.Notifications[1006]: 
(xfce4-notifyd:1895): GLib-GObject-WARNING **: invalid unclassed pointer in 
cast to 'GtkWindow'
  May  8 09:22:58 Microtower org.freedesktop.Notifications[1006]: 
(xfce4-notifyd:1895): Gtk-CRITICAL **: IA__gtk_window_get_screen: assertion 
'GTK_IS_WINDOW (window)' failed
  May  8 09:22:58 Microtower org.freedesktop.Notifications[1006]: 
(xfce4-notifyd:1895): Gdk-CRITICAL **: IA__gdk_screen_is_composited: assertion 
'GDK_IS_SCREEN (screen)' failed
  May  8 09:22:58 Microtower org.freedesktop.Notifications[1006]: 
(xfce4-notifyd:1895): GLib-GObject-WARNING **: invalid unclassed pointer in 
cast to 'GObject'
  May  8 09:22:58 Microtower org.freedesktop.Notifications[1006]: 
(xfce4-notifyd:1895): GLib-GObject-WARNING **: instance with invalid (NULL) 
class pointer
  May  8 09:22:58 Microtower org.freedesktop.Notifications[1006]: 
(xfce4-notifyd:1895): GLib-GObject-CRITICAL **: g_signal_emit_valist: assertion 
'G_TYPE_CHECK_INSTANCE (instance)' failed

  
  May  8 09:25:34 Microtower com.ubuntu.OneConf[1006]: 
WARNING:oneconf.hosts:Error in loading other_hosts file: [Errno 2] No such file 
or directory: 
'/home/mmx/.cache/oneconf/c9d1d46034204002ad4e4c57c6dbfb03/other_hosts'

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: network-manager 0.9.10.0-4ubuntu15.1
  ProcVersionSignature: Ubuntu 3.19.0-16.16-generic 3.19.3
  Uname: Linux 3.19.0-16-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1
  Architecture: amd64
  CurrentDesktop: XFCE
  Date: Fri May  8 11:22:35 2015
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  InstallationDate: Installed on 2015-05-05 (2 days ago)
  InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422.1)
  IpRoute:
   default via 192.168.1.1 dev eth0  proto static  metric 1024 
   169.254.0.0/16 dev eth0  scope link  metric 1000 
   192.168.1.0/24 dev eth0  proto kernel  scope link  src 192.168.1.4
  IwConfig:
   eth0  no wireless extensions.
   
   lono wireless extensions.
  NetworkManager.state:
   [main]
   NetworkingEnabled=true
   WirelessEnabled=true
   WWANEnabled=true
   WimaxEnabled=true
  ProcEnviron:
   LANGUAGE=de_DE
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  RfKill:
   
  SourcePackage: network-manager
  UpgradeStatus: No upgrade log present (probably fresh install)
  nmcli-con:
   NAME   UUID  TYPE
TIMESTAMP   TIMESTAMP-REALAUTOCONNECT  READONLY  DBUS-PATH  
 ACTIVE  DEVICE  STATE  ACTIVE-PATH 
   
   Kabelnetzwerkverbindung 1  fb497f87-b4cc-4241-82ff-c83e7f2bf0b5  
802-3-ethernet  1431076763  Fr 08 Mai 2015 11:19:23 CEST  yes  no   
 /org/freedesktop/NetworkManager/Settings/0  yes eth0activated  
/org/freedesktop/NetworkManager/ActiveConnection/1
  nmcli-dev:
   DEVICE  TYPE  STATE  DBUS-PATH  
CONNECTION CON-UUID  

[Touch-packages] [Bug 987843] Re: apport applet crashes on logon

2018-08-26 Thread gf
sorry.. I meant "reporting a problem with apport crashes"

** Changed in: apport (Ubuntu)
   Status: New => Incomplete

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https://bugs.launchpad.net/bugs/987843

Title:
  apport applet crashes on logon

Status in apport package in Ubuntu:
  Incomplete

Bug description:
  :~$ lsb_release -rd
  Description:  Ubuntu 12.04 LTS
  Release:  12.04

  
  i reboot/start my laptop, after login the apport gui cam up, and crashes very 
fast.  in /var/crash the file named _usr_bin_gnome-shell.1000.crash has more 
than 13MB stuff - who like it ? ;) pls, download from my server. i send you a 
URL

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: apport 2.0.1-0ubuntu5
  ProcVersionSignature: Ubuntu 3.2.0-23.36-generic-pae 3.2.14
  Uname: Linux 3.2.0-23-generic-pae i686
  ApportLog:
   
  ApportVersion: 2.0.1-0ubuntu5
  Architecture: i386
  Date: Tue Apr 24 15:51:50 2012
  EcryptfsInUse: Yes
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta i386 
(20120327.1)
  PackageArchitecture: all
  SourcePackage: apport
  UpgradeStatus: No upgrade log present (probably fresh install)

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[Touch-packages] [Bug 987843] Re: apport applet crashes on logon

2018-08-26 Thread gf
Hello Majestyx,
Here is another old bug...
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu and cups have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and cups better. 
G

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to apport in Ubuntu.
https://bugs.launchpad.net/bugs/987843

Title:
  apport applet crashes on logon

Status in apport package in Ubuntu:
  Incomplete

Bug description:
  :~$ lsb_release -rd
  Description:  Ubuntu 12.04 LTS
  Release:  12.04

  
  i reboot/start my laptop, after login the apport gui cam up, and crashes very 
fast.  in /var/crash the file named _usr_bin_gnome-shell.1000.crash has more 
than 13MB stuff - who like it ? ;) pls, download from my server. i send you a 
URL

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: apport 2.0.1-0ubuntu5
  ProcVersionSignature: Ubuntu 3.2.0-23.36-generic-pae 3.2.14
  Uname: Linux 3.2.0-23-generic-pae i686
  ApportLog:
   
  ApportVersion: 2.0.1-0ubuntu5
  Architecture: i386
  Date: Tue Apr 24 15:51:50 2012
  EcryptfsInUse: Yes
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta i386 
(20120327.1)
  PackageArchitecture: all
  SourcePackage: apport
  UpgradeStatus: No upgrade log present (probably fresh install)

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[Touch-packages] [Bug 1619874] Re: cups crash by PC start

2018-08-26 Thread gf
Thanks for the update, Majestyx. I will close the report now.
Have a great day!
:)
G

Closed per reporter’s feedback.

** Changed in: cups (Ubuntu)
   Status: Incomplete => Invalid

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1619874

Title:
  cups crash by PC start

Status in cups package in Ubuntu:
  Invalid

Bug description:
  I start "at morning" the PC.
  apport came up twice! whit a cups problem...
  no glue why

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: cups 2.1.3-4
  ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16
  Uname: Linux 4.4.0-36-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  CupsErrorLog:
   
  CurrentDesktop: XFCE
  Date: Sat Sep  3 11:33:23 2016
  InstallationDate: Installed on 2016-08-21 (12 days ago)
  InstallationMedia: Xubuntu 16.04 LTS "Xenial Xerus" - Release amd64 
(20160420.1)
  Lpstat: device for Brother_HL-5340D_series: 
usb://Brother/HL-5340D%20series?serial=C2J484409
  MachineType: Hewlett-Packard HP Compaq dc5800 Microtower
  Papersize: a4
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/Brother_HL-5340D_series.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/Brother_HL-5340D_series.ppd: Permission denied
  ProcEnviron:
   LANGUAGE=de_DE
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-36-generic 
root=UUID=636bf0b1-0f8e-4eda-9a0e-caeac815dcfd ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/31/2008
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 786F2 v01.04
  dmi.board.asset.tag: CZC8163PK6
  dmi.board.name: 2820h
  dmi.board.vendor: Hewlett-Packard
  dmi.chassis.asset.tag: CZC8163PK6
  dmi.chassis.type: 6
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: 
dmi:bvnHewlett-Packard:bvr786F2v01.04:bd01/31/2008:svnHewlett-Packard:pnHPCompaqdc5800Microtower:pvr:rvnHewlett-Packard:rn2820h:rvr:cvnHewlett-Packard:ct6:cvr:
  dmi.product.name: HP Compaq dc5800 Microtower
  dmi.sys.vendor: Hewlett-Packard

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