[Touch-packages] [Bug 1275761] Re: No standard explanation of why you're offline
** Changed in: ubuntu-ux Status: New = Triaged -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to indicator-network in Ubuntu. https://bugs.launchpad.net/bugs/1275761 Title: No standard explanation of why you're offline Status in Ubuntu UX bugs: Triaged Status in indicator-network package in Ubuntu: Triaged Bug description: When an Ubuntu Touch app tries to use data, but no data connection is available, there is no user-visible explanation of what is going on or how to fix it. A device might have no data connection because: (a) it is in Flight Mode, or (b) Wi-Fi is otherwise turned off, or (c) there is no cellular data connection, because: - the device has no SIM, or - it is not connected to a carrier, or - cellular data is turned off, or - the carrier is refusing data traffic (for example, because you are over quota), or - it is roaming and data roaming is turned off. (This list is not necessarily complete.) In cases where immediate connectivity is not vital, an app might detect that it is not available, and use queued actions or placeholders. For example, a mail client might store offline messages that you wanted to send, remember which messages you wanted to delete and file, and so on. Similarly, a Dash screen that usually returns online search results might show only offline results, with some sort of indication that you need to go online for online results to appear. But where an action absolutely requires connectivity to be useful, Ubuntu should provide some sort of standard UI explaining why you are offline and, where possible, explaining what to do to go online. If this message is modal, probably it should be limited so that it does not appear more than once before an app is unfocused (whether by focusing a different app, or the phone locking), and so it does not appear more than once every five minutes or so. The design should take into account the Wi-Fi prompt (bug 1287210), so that there aren't two prompts jostling each other. [Originally reported by David Isaacs.] To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu-ux/+bug/1275761/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1275761] Re: No standard explanation of why you're offline
Functionality in this bug covers larger ground than just the indicator. It can be splitted down to: - apps being able to detect if the system has now connectivity * [already implemented] [connectivity-service] - apps / system components should have a way to indicate that they absolutely need network connectivity * [needs design] [connectivity-service] - showing a dialog to the user which component is requiring immediate network access * [needs design] [ubuntu-ux] ** Also affects: ubuntu-ux Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to indicator-network in Ubuntu. https://bugs.launchpad.net/bugs/1275761 Title: No standard explanation of why you're offline Status in Ubuntu UX bugs: New Status in indicator-network package in Ubuntu: Triaged Bug description: When an Ubuntu Touch app tries to use data, but no data connection is available, there is no user-visible explanation of what is going on or how to fix it. A device might have no data connection because: (a) it is in Flight Mode, or (b) Wi-Fi is otherwise turned off, or (c) there is no cellular data connection, because: - the device has no SIM, or - it is not connected to a carrier, or - cellular data is turned off, or - the carrier is refusing data traffic (for example, because you are over quota), or - it is roaming and data roaming is turned off. (This list is not necessarily complete.) In cases where immediate connectivity is not vital, an app might detect that it is not available, and use queued actions or placeholders. For example, a mail client might store offline messages that you wanted to send, remember which messages you wanted to delete and file, and so on. Similarly, a Dash screen that usually returns online search results might show only offline results, with some sort of indication that you need to go online for online results to appear. But where an action absolutely requires connectivity to be useful, Ubuntu should provide some sort of standard UI explaining why you are offline and, where possible, explaining what to do to go online. If this message is modal, probably it should be limited so that it does not appear more than once before an app is unfocused (whether by focusing a different app, or the phone locking), and so it does not appear more than once every five minutes or so. The design should take into account the Wi-Fi prompt (bug 1287210), so that there aren't two prompts jostling each other. [Originally reported by David Isaacs.] To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu-ux/+bug/1275761/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1275761] Re: No standard explanation of why you're offline
Offline may mean not connected to the Internet; not connected to a voice network; or not connected to an MMS network. The error message probably should be different in each case. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to indicator-network in Ubuntu. https://bugs.launchpad.net/bugs/1275761 Title: No standard explanation of why you're offline Status in indicator-network package in Ubuntu: Triaged Bug description: When an Ubuntu Touch app tries to use data, but no data connection is available, there is no user-visible explanation of what is going on or how to fix it. A device might have no data connection because: (a) it is in Flight Mode, or (b) Wi-Fi is otherwise turned off, or (c) there is no cellular data connection, because: - the device has no SIM, or - it is not connected to a carrier, or - cellular data is turned off, or - the carrier is refusing data traffic (for example, because you are over quota), or - it is roaming and data roaming is turned off. (This list is not necessarily complete.) In cases where immediate connectivity is not vital, an app might detect that it is not available, and use queued actions or placeholders. For example, a mail client might store offline messages that you wanted to send, remember which messages you wanted to delete and file, and so on. Similarly, a Dash screen that usually returns online search results might show only offline results, with some sort of indication that you need to go online for online results to appear. But where an action absolutely requires connectivity to be useful, Ubuntu should provide some sort of standard UI explaining why you are offline and, where possible, explaining what to do to go online. If this message is modal, probably it should be limited so that it does not appear more than once before an app is unfocused (whether by focusing a different app, or the phone locking), and so it does not appear more than once every five minutes or so. The design should take into account the Wi-Fi prompt (bug 1287210), so that there aren't two prompts jostling each other. [Originally reported by David Isaacs.] To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/indicator-network/+bug/1275761/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1275761] Re: No standard explanation of why you're offline
** No longer affects: indicator-network -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to indicator-network in Ubuntu. https://bugs.launchpad.net/bugs/1275761 Title: No standard explanation of why you're offline Status in indicator-network package in Ubuntu: Triaged Bug description: When an Ubuntu Touch app tries to use data, but no data connection is available, there is no user-visible explanation of what is going on or how to fix it. A device might have no data connection because: (a) it is in Flight Mode, or (b) Wi-Fi is otherwise turned off, or (c) there is no cellular data connection, because: - the device has no SIM, or - it is not connected to a carrier, or - cellular data is turned off, or - the carrier is refusing data traffic (for example, because you are over quota), or - it is roaming and data roaming is turned off. (This list is not necessarily complete.) In cases where immediate connectivity is not vital, an app might detect that it is not available, and use queued actions or placeholders. For example, a mail client might store offline messages that you wanted to send, remember which messages you wanted to delete and file, and so on. Similarly, a Dash screen that usually returns online search results might show only offline results, with some sort of indication that you need to go online for online results to appear. But where an action absolutely requires connectivity to be useful, Ubuntu should provide some sort of standard UI explaining why you are offline and, where possible, explaining what to do to go online. If this message is modal, probably it should be limited so that it does not appear more than once before an app is unfocused (whether by focusing a different app, or the phone locking), and so it does not appear more than once every five minutes or so. The design should take into account the Wi-Fi prompt (bug 1287210), so that there aren't two prompts jostling each other. [Originally reported by David Isaacs.] To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/indicator-network/+bug/1275761/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1275761] Re: No standard explanation of why you're offline
** Changed in: indicator-network Status: New = Triaged ** Changed in: indicator-network (Ubuntu) Status: New = Triaged ** Changed in: indicator-network Importance: Undecided = Wishlist ** Changed in: indicator-network (Ubuntu) Importance: Medium = Wishlist -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to indicator-network in Ubuntu. https://bugs.launchpad.net/bugs/1275761 Title: No standard explanation of why you're offline Status in Network Menu: Triaged Status in “indicator-network” package in Ubuntu: Triaged Bug description: When an Ubuntu Touch app tries to use data, but no data connection is available, there is no user-visible explanation of what is going on or how to fix it. A device might have no data connection because: (a) it is in Flight Mode, or (b) Wi-Fi is otherwise turned off, or (c) there is no cellular data connection, because: - the device has no SIM, or - it is not connected to a carrier, or - cellular data is turned off, or - the carrier is refusing data traffic (for example, because you are over quota), or - it is roaming and data roaming is turned off. (This list is not necessarily complete.) In cases where immediate connectivity is not vital, an app might detect that it is not available, and use queued actions or placeholders. For example, a mail client might store offline messages that you wanted to send, remember which messages you wanted to delete and file, and so on. Similarly, a Dash screen that usually returns online search results might show only offline results, with some sort of indication that you need to go online for online results to appear. But where an action absolutely requires connectivity to be useful, Ubuntu should provide some sort of standard UI explaining why you are offline and, where possible, explaining what to do to go online. If this message is modal, probably it should be limited so that it does not appear more than once before an app is unfocused (whether by focusing a different app, or the phone locking), and so it does not appear more than once every five minutes or so. The design should take into account the Wi-Fi prompt (bug 1287210), so that there aren't two prompts jostling each other. [Originally reported by David Isaacs.] To manage notifications about this bug go to: https://bugs.launchpad.net/indicator-network/+bug/1275761/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1275761] Re: No standard explanation of why you're offline
** Changed in: indicator-network (Ubuntu) Importance: Undecided = Medium -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to indicator-network in Ubuntu. https://bugs.launchpad.net/bugs/1275761 Title: No standard explanation of why you're offline Status in Network Menu: New Status in “indicator-network” package in Ubuntu: New Bug description: When an Ubuntu Touch app tries to use data, but no data connection is available, there is no user-visible explanation of what is going on or how to fix it. A device might have no data connection because: (a) it is in Flight Mode, or (b) Wi-Fi is otherwise turned off, or (c) there is no cellular data connection, because: - the device has no SIM, or - it is not connected to a carrier, or - cellular data is turned off, or - the carrier is refusing data traffic (for example, because you are over quota), or - it is roaming and data roaming is turned off. (This list is not necessarily complete.) In cases where immediate connectivity is not vital, an app might detect that it is not available, and use queued actions or placeholders. For example, a mail client might store offline messages that you wanted to send, remember which messages you wanted to delete and file, and so on. Similarly, a Dash screen that usually returns online search results might show only offline results, with some sort of indication that you need to go online for online results to appear. But where an action absolutely requires connectivity to be useful, Ubuntu should provide some sort of standard UI explaining why you are offline and, where possible, explaining what to do to go online. If this message is modal, probably it should be limited so that it does not appear more than once before an app is unfocused (whether by focusing a different app, or the phone locking), and so it does not appear more than once every five minutes or so. The design should take into account the Wi-Fi prompt (bug 1287210), so that there aren't two prompts jostling each other. [Originally reported by David Isaacs.] To manage notifications about this bug go to: https://bugs.launchpad.net/indicator-network/+bug/1275761/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1275761] Re: No standard explanation of why you're offline
Quick note that I'm not tagging this for rtm14/qa-daily-testing as it doesn't pass the functional overview check; obviously important but some design input necessary, unlikely to fix immediately. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to indicator-network in Ubuntu. https://bugs.launchpad.net/bugs/1275761 Title: No standard explanation of why you're offline Status in Network Menu: New Status in “indicator-network” package in Ubuntu: New Bug description: When an Ubuntu Touch app tries to use data, but no data connection is available, there is no user-visible explanation of what is going on or how to fix it. A device might have no data connection because: (a) it is in Flight Mode, or (b) Wi-Fi is otherwise turned off, or (c) there is no cellular data connection, because: - the device has no SIM, or - it is not connected to a carrier, or - cellular data is turned off, or - the carrier is refusing data traffic (for example, because you are over quota), or - it is roaming and data roaming is turned off. (This list is not necessarily complete.) In cases where immediate connectivity is not vital, an app might detect that it is not available, and use queued actions or placeholders. For example, a mail client might store offline messages that you wanted to send, remember which messages you wanted to delete and file, and so on. Similarly, a Dash screen that usually returns online search results might show only offline results, with some sort of indication that you need to go online for online results to appear. But where an action absolutely requires connectivity to be useful, Ubuntu should provide some sort of standard UI explaining why you are offline and, where possible, explaining what to do to go online. If this message is modal, probably it should be limited so that it does not appear more than once before an app is unfocused (whether by focusing a different app, or the phone locking), and so it does not appear more than once every five minutes or so. The design should take into account the Wi-Fi prompt (bug 1287210), so that there aren't two prompts jostling each other. [Originally reported by David Isaacs.] To manage notifications about this bug go to: https://bugs.launchpad.net/indicator-network/+bug/1275761/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
