[Touch-packages] [Bug 1357529] Re: Magenta Toner Icon is yellow and Yellow Toner Icon is magenta

2018-11-02 Thread Launchpad Bug Tracker
[Expired for cups (Ubuntu) because there has been no activity for 60
days.]

** Changed in: cups (Ubuntu)
   Status: Incomplete => Expired

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1357529

Title:
  Magenta Toner Icon is yellow and Yellow Toner Icon is magenta

Status in cups package in Ubuntu:
  Expired

Bug description:
  I've a Brother-HL-3070CW LED printer. When fetching Printer Properties
  and selecting Ink/Toner Levels I observe the Magenta Toner Icon is
  yellow and Yellow Toner Icon is magenta. So it's difficult to see what
  toner cartridge is high or low because I don't know it the Icon is
  correct or the Text Below the Icon is correct.

  package=cups

  loodje@moosker:~$ lsb_release -rd
  Description:  Ubuntu 14.04.1 LTS
  Release:  14.04
  loodje@moosker:~$ apt-cache policy cups
  cups:
Installed: 1.7.2-0ubuntu1.1
Candidate: 1.7.2-0ubuntu1.1
Version table:
   *** 1.7.2-0ubuntu1.1 0
  500 http://ca.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 
Packages
  500 http://security.ubuntu.com/ubuntu/ trusty-security/main amd64 
Packages
  100 /var/lib/dpkg/status
   1.7.2-0ubuntu1 0
  500 http://ca.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
  loodje@moosker:~$ 

  Expectation: Icon graphic colour matches text description
  Happened: They do not match - see attachment: Screenshot from 2014-08-15 
12:46:47.png

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1.1
  ProcVersionSignature: Ubuntu 3.13.0-34.60-generic 3.13.11.4
  Uname: Linux 3.13.0-34-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  CupsErrorLog:
   
  CurrentDesktop: Unity
  Date: Fri Aug 15 12:37:31 2014
  InstallationDate: Installed on 2014-08-14 (1 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  Lpstat: device for Brother-HL-3070CW: 
dnssd://Brother%20HL-3070CW%20series._pdl-datastream._tcp.local/
  MachineType: System manufacturer System Product Name
  Papersize: letter
  PpdFiles: Brother-HL-3070CW: Brother HL-3070CW BR-Script3
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-34-generic.efi.signed 
root=UUID=4e93e58f-0253-43ba-b7b0-62d336278e07 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/07/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3402
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: P8Z68-V GEN3
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3402:bd05/07/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP8Z68-VGEN3:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  CupsErrorLog:
   
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2018-05-21 (105 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  Lpstat: device for HL-3070CW: 
dnssd://Brother%20HL-3070CW%20series._pdl-datastream._tcp.local/
  MachineType: System manufacturer System Product Name
  Package: cups 2.2.7-1ubuntu2.1
  PackageArchitecture: amd64
  Papersize: letter
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/HL-3070CW.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/HL-3070CW.ppd: Permission denied
  ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.15.0-29-generic 
root=UUID=d64f5cbf-8b52-40c4-9cfb-5444655bd5bf ro quiet splash vt.handoff=1
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-29-generic 
root=UUID=d64f5cbf-8b52-40c4-9cfb-5444655bd5bf ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18
  Tags:  bionic
  Uname: Linux 4.15.0-29-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 05/07/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3402
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: P8Z68-V GEN3
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 

[Touch-packages] [Bug 1357529] Re: Magenta Toner Icon is yellow and Yellow Toner Icon is magenta

2018-09-03 Thread gf
Hi Robert. Thanks for the update and the apport info. I'll look at next steps.
Take care
:)
G

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1357529

Title:
  Magenta Toner Icon is yellow and Yellow Toner Icon is magenta

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  I've a Brother-HL-3070CW LED printer. When fetching Printer Properties
  and selecting Ink/Toner Levels I observe the Magenta Toner Icon is
  yellow and Yellow Toner Icon is magenta. So it's difficult to see what
  toner cartridge is high or low because I don't know it the Icon is
  correct or the Text Below the Icon is correct.

  package=cups

  loodje@moosker:~$ lsb_release -rd
  Description:  Ubuntu 14.04.1 LTS
  Release:  14.04
  loodje@moosker:~$ apt-cache policy cups
  cups:
Installed: 1.7.2-0ubuntu1.1
Candidate: 1.7.2-0ubuntu1.1
Version table:
   *** 1.7.2-0ubuntu1.1 0
  500 http://ca.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 
Packages
  500 http://security.ubuntu.com/ubuntu/ trusty-security/main amd64 
Packages
  100 /var/lib/dpkg/status
   1.7.2-0ubuntu1 0
  500 http://ca.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
  loodje@moosker:~$ 

  Expectation: Icon graphic colour matches text description
  Happened: They do not match - see attachment: Screenshot from 2014-08-15 
12:46:47.png

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1.1
  ProcVersionSignature: Ubuntu 3.13.0-34.60-generic 3.13.11.4
  Uname: Linux 3.13.0-34-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  CupsErrorLog:
   
  CurrentDesktop: Unity
  Date: Fri Aug 15 12:37:31 2014
  InstallationDate: Installed on 2014-08-14 (1 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  Lpstat: device for Brother-HL-3070CW: 
dnssd://Brother%20HL-3070CW%20series._pdl-datastream._tcp.local/
  MachineType: System manufacturer System Product Name
  Papersize: letter
  PpdFiles: Brother-HL-3070CW: Brother HL-3070CW BR-Script3
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-34-generic.efi.signed 
root=UUID=4e93e58f-0253-43ba-b7b0-62d336278e07 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/07/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3402
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: P8Z68-V GEN3
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3402:bd05/07/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP8Z68-VGEN3:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  CupsErrorLog:
   
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2018-05-21 (105 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  Lpstat: device for HL-3070CW: 
dnssd://Brother%20HL-3070CW%20series._pdl-datastream._tcp.local/
  MachineType: System manufacturer System Product Name
  Package: cups 2.2.7-1ubuntu2.1
  PackageArchitecture: amd64
  Papersize: letter
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/HL-3070CW.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/HL-3070CW.ppd: Permission denied
  ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.15.0-29-generic 
root=UUID=d64f5cbf-8b52-40c4-9cfb-5444655bd5bf ro quiet splash vt.handoff=1
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-29-generic 
root=UUID=d64f5cbf-8b52-40c4-9cfb-5444655bd5bf ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18
  Tags:  bionic
  Uname: Linux 4.15.0-29-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 05/07/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3402
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: P8Z68-V GEN3
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 

Re: [Touch-packages] [Bug 1357529] Re: Magenta Toner Icon is yellow and Yellow Toner Icon is magenta

2018-09-03 Thread Robert H. Dinah
Good day, I re-ran the test and the error remains! Keep in mind this fix
is simply the interchange of two pointers and it hasn't been done in
over four years ... sad ... but I'm not surprised. I ran the command for
you and uploaded the results.

Cordially, Robert

On Wednesday, August 22, 2018 4:55 PM, gf <1357...@bugs.launchpad.net> 
wrote:
 

 No problem, Robert. Take your time 
Hope you love the new version of Ubuntu
:) 
G

-- 
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1357529

Title:
  Magenta Toner Icon is yellow and Yellow Toner Icon is magenta

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  I've a Brother-HL-3070CW LED printer. When fetching Printer Properties
  and selecting Ink/Toner Levels I observe the Magenta Toner Icon is
  yellow and Yellow Toner Icon is magenta. So it's difficult to see what
  toner cartridge is high or low because I don't know it the Icon is
  correct or the Text Below the Icon is correct.

  package=cups

  loodje@moosker:~$ lsb_release -rd
  Description:    Ubuntu 14.04.1 LTS
  Release:    14.04
  loodje@moosker:~$ apt-cache policy cups
  cups:
    Installed: 1.7.2-0ubuntu1.1
    Candidate: 1.7.2-0ubuntu1.1
    Version table:
  *** 1.7.2-0ubuntu1.1 0
          500 http://ca.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 
Packages
          500 http://security.ubuntu.com/ubuntu/ trusty-security/main amd64 
Packages
          100 /var/lib/dpkg/status
      1.7.2-0ubuntu1 0
          500 http://ca.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
  loodje@moosker:~$ 

  Expectation: Icon graphic colour matches text description
  Happened: They do not match - see attachment: Screenshot from 2014-08-15 
12:46:47.png

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1.1
  ProcVersionSignature: Ubuntu 3.13.0-34.60-generic 3.13.11.4
  Uname: Linux 3.13.0-34-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  CupsErrorLog:
  
  CurrentDesktop: Unity
  Date: Fri Aug 15 12:37:31 2014
  InstallationDate: Installed on 2014-08-14 (1 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  Lpstat: device for Brother-HL-3070CW: 
dnssd://Brother%20HL-3070CW%20series._pdl-datastream._tcp.local/
  MachineType: System manufacturer System Product Name
  Papersize: letter
  PpdFiles: Brother-HL-3070CW: Brother HL-3070CW BR-Script3
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-34-generic.efi.signed 
root=UUID=4e93e58f-0253-43ba-b7b0-62d336278e07 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/07/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3402
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: P8Z68-V GEN3
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3402:bd05/07/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP8Z68-VGEN3:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1357529/+subscriptions

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1357529

Title:
  Magenta Toner Icon is yellow and Yellow Toner Icon is magenta

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  I've a Brother-HL-3070CW LED printer. When fetching Printer Properties
  and selecting Ink/Toner Levels I observe the Magenta Toner Icon is
  yellow and Yellow Toner Icon is magenta. So it's difficult to see what
  toner cartridge is high or low because I don't know it the Icon is
  correct or the Text Below the Icon is correct.

  package=cups

  loodje@moosker:~$ lsb_release -rd
  Description:  Ubuntu 14.04.1 LTS
  Release:  14.04
  loodje@moosker:~$ apt-cache policy cups
  cups:
Installed: 1.7.2-0ubuntu1.1
Candidate: 1.7.2-0ubuntu1.1
Version table:
   *** 1.7.2-0ubuntu1.1 0
  500 http://ca.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 
Packages
  500 http://security.ubuntu.com/ubuntu/ trusty-security/main amd64 
Packages
  100 /var/lib/dpkg/status
   1.7.2-0ubuntu1 0
  500 http://ca.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
  loodje@moosker:~$ 

  Expectation: Icon graphic colour matches text description
  Happened: They do not match - see attachment: Screenshot from 2014-08-15 
12:46:47.png

  ProblemType: Bug
  DistroRelease: 

[Touch-packages] [Bug 1357529] Re: Magenta Toner Icon is yellow and Yellow Toner Icon is magenta

2018-09-03 Thread Robert H. Dinah
apport information

** Tags added: apport-collected bionic

** Description changed:

  I've a Brother-HL-3070CW LED printer. When fetching Printer Properties
  and selecting Ink/Toner Levels I observe the Magenta Toner Icon is
  yellow and Yellow Toner Icon is magenta. So it's difficult to see what
  toner cartridge is high or low because I don't know it the Icon is
  correct or the Text Below the Icon is correct.
  
  package=cups
  
  loodje@moosker:~$ lsb_release -rd
  Description:  Ubuntu 14.04.1 LTS
  Release:  14.04
  loodje@moosker:~$ apt-cache policy cups
  cups:
Installed: 1.7.2-0ubuntu1.1
Candidate: 1.7.2-0ubuntu1.1
Version table:
   *** 1.7.2-0ubuntu1.1 0
  500 http://ca.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 
Packages
  500 http://security.ubuntu.com/ubuntu/ trusty-security/main amd64 
Packages
  100 /var/lib/dpkg/status
   1.7.2-0ubuntu1 0
  500 http://ca.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
  loodje@moosker:~$ 
  
  Expectation: Icon graphic colour matches text description
  Happened: They do not match - see attachment: Screenshot from 2014-08-15 
12:46:47.png
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1.1
  ProcVersionSignature: Ubuntu 3.13.0-34.60-generic 3.13.11.4
  Uname: Linux 3.13.0-34-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  CupsErrorLog:
   
  CurrentDesktop: Unity
  Date: Fri Aug 15 12:37:31 2014
  InstallationDate: Installed on 2014-08-14 (1 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  Lpstat: device for Brother-HL-3070CW: 
dnssd://Brother%20HL-3070CW%20series._pdl-datastream._tcp.local/
  MachineType: System manufacturer System Product Name
  Papersize: letter
  PpdFiles: Brother-HL-3070CW: Brother HL-3070CW BR-Script3
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-34-generic.efi.signed 
root=UUID=4e93e58f-0253-43ba-b7b0-62d336278e07 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/07/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3402
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: P8Z68-V GEN3
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3402:bd05/07/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP8Z68-VGEN3:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.9-0ubuntu7.2
+ Architecture: amd64
+ CupsErrorLog:
+  
+ CurrentDesktop: ubuntu:GNOME
+ DistroRelease: Ubuntu 18.04
+ InstallationDate: Installed on 2018-05-21 (105 days ago)
+ InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
+ Lpstat: device for HL-3070CW: 
dnssd://Brother%20HL-3070CW%20series._pdl-datastream._tcp.local/
+ MachineType: System manufacturer System Product Name
+ Package: cups 2.2.7-1ubuntu2.1
+ PackageArchitecture: amd64
+ Papersize: letter
+ PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/HL-3070CW.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/HL-3070CW.ppd: Permission denied
+ ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.15.0-29-generic 
root=UUID=d64f5cbf-8b52-40c4-9cfb-5444655bd5bf ro quiet splash vt.handoff=1
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-29-generic 
root=UUID=d64f5cbf-8b52-40c4-9cfb-5444655bd5bf ro quiet splash vt.handoff=1
+ ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18
+ Tags:  bionic
+ Uname: Linux 4.15.0-29-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 05/07/2012
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: 3402
+ dmi.board.asset.tag: To be filled by O.E.M.
+ dmi.board.name: P8Z68-V GEN3
+ dmi.board.vendor: ASUSTeK Computer INC.
+ dmi.board.version: Rev 1.xx
+ dmi.chassis.asset.tag: Asset-1234567890
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: Chassis Manufacture
+ dmi.chassis.version: Chassis Version
+ dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3402:bd05/07/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP8Z68-VGEN3:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
+ dmi.product.family: To be filled by O.E.M.
+ dmi.product.name: System Product Name
+ dmi.product.version: System Version
+ dmi.sys.vendor: System manufacturer

** Attachment added: "CurrentDmesg.txt"
   
https://bugs.launchpad.net/bugs/1357529/+attachment/5184181/+files/CurrentDmesg.txt

-- 
You 

[Touch-packages] [Bug 1357529] Re: Magenta Toner Icon is yellow and Yellow Toner Icon is magenta

2018-08-22 Thread gf
No problem, Robert. Take your time 
Hope you love the new version of Ubuntu
:) 
G

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1357529

Title:
  Magenta Toner Icon is yellow and Yellow Toner Icon is magenta

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  I've a Brother-HL-3070CW LED printer. When fetching Printer Properties
  and selecting Ink/Toner Levels I observe the Magenta Toner Icon is
  yellow and Yellow Toner Icon is magenta. So it's difficult to see what
  toner cartridge is high or low because I don't know it the Icon is
  correct or the Text Below the Icon is correct.

  package=cups

  loodje@moosker:~$ lsb_release -rd
  Description:  Ubuntu 14.04.1 LTS
  Release:  14.04
  loodje@moosker:~$ apt-cache policy cups
  cups:
Installed: 1.7.2-0ubuntu1.1
Candidate: 1.7.2-0ubuntu1.1
Version table:
   *** 1.7.2-0ubuntu1.1 0
  500 http://ca.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 
Packages
  500 http://security.ubuntu.com/ubuntu/ trusty-security/main amd64 
Packages
  100 /var/lib/dpkg/status
   1.7.2-0ubuntu1 0
  500 http://ca.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
  loodje@moosker:~$ 

  Expectation: Icon graphic colour matches text description
  Happened: They do not match - see attachment: Screenshot from 2014-08-15 
12:46:47.png

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1.1
  ProcVersionSignature: Ubuntu 3.13.0-34.60-generic 3.13.11.4
  Uname: Linux 3.13.0-34-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  CupsErrorLog:
   
  CurrentDesktop: Unity
  Date: Fri Aug 15 12:37:31 2014
  InstallationDate: Installed on 2014-08-14 (1 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  Lpstat: device for Brother-HL-3070CW: 
dnssd://Brother%20HL-3070CW%20series._pdl-datastream._tcp.local/
  MachineType: System manufacturer System Product Name
  Papersize: letter
  PpdFiles: Brother-HL-3070CW: Brother HL-3070CW BR-Script3
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-34-generic.efi.signed 
root=UUID=4e93e58f-0253-43ba-b7b0-62d336278e07 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/07/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3402
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: P8Z68-V GEN3
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3402:bd05/07/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP8Z68-VGEN3:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

To manage notifications about this bug go to:
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Re: [Touch-packages] [Bug 1357529] Re: Magenta Toner Icon is yellow and Yellow Toner Icon is magenta

2018-08-20 Thread Robert H. Dinah
Hi there! Please give me a few days to look into this. I have an up-to-date 
Ubuntu again on my main system. 
Cordially, Robert 

On Saturday, August 18, 2018 10:30 AM, gf <1357...@bugs.launchpad.net> 
wrote:
 

 Hello Robert,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu and cups have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1357529
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and cups better. 
G

** Changed in: cups (Ubuntu)
      Status: New => Incomplete

-- 
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1357529

Title:
  Magenta Toner Icon is yellow and Yellow Toner Icon is magenta

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  I've a Brother-HL-3070CW LED printer. When fetching Printer Properties
  and selecting Ink/Toner Levels I observe the Magenta Toner Icon is
  yellow and Yellow Toner Icon is magenta. So it's difficult to see what
  toner cartridge is high or low because I don't know it the Icon is
  correct or the Text Below the Icon is correct.

  package=cups

  loodje@moosker:~$ lsb_release -rd
  Description:    Ubuntu 14.04.1 LTS
  Release:    14.04
  loodje@moosker:~$ apt-cache policy cups
  cups:
    Installed: 1.7.2-0ubuntu1.1
    Candidate: 1.7.2-0ubuntu1.1
    Version table:
  *** 1.7.2-0ubuntu1.1 0
          500 http://ca.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 
Packages
          500 http://security.ubuntu.com/ubuntu/ trusty-security/main amd64 
Packages
          100 /var/lib/dpkg/status
      1.7.2-0ubuntu1 0
          500 http://ca.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
  loodje@moosker:~$ 

  Expectation: Icon graphic colour matches text description
  Happened: They do not match - see attachment: Screenshot from 2014-08-15 
12:46:47.png

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1.1
  ProcVersionSignature: Ubuntu 3.13.0-34.60-generic 3.13.11.4
  Uname: Linux 3.13.0-34-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  CupsErrorLog:
  
  CurrentDesktop: Unity
  Date: Fri Aug 15 12:37:31 2014
  InstallationDate: Installed on 2014-08-14 (1 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  Lpstat: device for Brother-HL-3070CW: 
dnssd://Brother%20HL-3070CW%20series._pdl-datastream._tcp.local/
  MachineType: System manufacturer System Product Name
  Papersize: letter
  PpdFiles: Brother-HL-3070CW: Brother HL-3070CW BR-Script3
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-34-generic.efi.signed 
root=UUID=4e93e58f-0253-43ba-b7b0-62d336278e07 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/07/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3402
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: P8Z68-V GEN3
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3402:bd05/07/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP8Z68-VGEN3:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1357529/+subscriptions

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1357529

Title:
  Magenta Toner Icon is yellow and Yellow Toner Icon is magenta

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  I've a Brother-HL-3070CW LED printer. When fetching Printer Properties
  and selecting Ink/Toner Levels I observe the Magenta Toner Icon is
  yellow and Yellow Toner Icon is magenta. So it's difficult to see what
  toner cartridge is high or low because I don't know it the Icon is
  correct or the Text Below the Icon is correct.

  package=cups

  loodje@moosker:~$ lsb_release -rd
  Description:  Ubuntu 14.04.1 LTS
  Release:  14.04
  loodje@moosker:~$ apt-cache policy cups
  cups:
Installed: 1.7.2-0ubuntu1.1
Candidate: 1.7.2-0ubuntu1.1
Version table:
   *** 1.7.2-0ubuntu1.1 0
  500 

[Touch-packages] [Bug 1357529] Re: Magenta Toner Icon is yellow and Yellow Toner Icon is magenta

2018-08-18 Thread gf
Hello Robert,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu and cups have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1357529
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and cups better. 
G

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1357529

Title:
  Magenta Toner Icon is yellow and Yellow Toner Icon is magenta

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  I've a Brother-HL-3070CW LED printer. When fetching Printer Properties
  and selecting Ink/Toner Levels I observe the Magenta Toner Icon is
  yellow and Yellow Toner Icon is magenta. So it's difficult to see what
  toner cartridge is high or low because I don't know it the Icon is
  correct or the Text Below the Icon is correct.

  package=cups

  loodje@moosker:~$ lsb_release -rd
  Description:  Ubuntu 14.04.1 LTS
  Release:  14.04
  loodje@moosker:~$ apt-cache policy cups
  cups:
Installed: 1.7.2-0ubuntu1.1
Candidate: 1.7.2-0ubuntu1.1
Version table:
   *** 1.7.2-0ubuntu1.1 0
  500 http://ca.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 
Packages
  500 http://security.ubuntu.com/ubuntu/ trusty-security/main amd64 
Packages
  100 /var/lib/dpkg/status
   1.7.2-0ubuntu1 0
  500 http://ca.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
  loodje@moosker:~$ 

  Expectation: Icon graphic colour matches text description
  Happened: They do not match - see attachment: Screenshot from 2014-08-15 
12:46:47.png

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1.1
  ProcVersionSignature: Ubuntu 3.13.0-34.60-generic 3.13.11.4
  Uname: Linux 3.13.0-34-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  CupsErrorLog:
   
  CurrentDesktop: Unity
  Date: Fri Aug 15 12:37:31 2014
  InstallationDate: Installed on 2014-08-14 (1 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  Lpstat: device for Brother-HL-3070CW: 
dnssd://Brother%20HL-3070CW%20series._pdl-datastream._tcp.local/
  MachineType: System manufacturer System Product Name
  Papersize: letter
  PpdFiles: Brother-HL-3070CW: Brother HL-3070CW BR-Script3
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-34-generic.efi.signed 
root=UUID=4e93e58f-0253-43ba-b7b0-62d336278e07 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/07/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3402
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: P8Z68-V GEN3
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3402:bd05/07/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP8Z68-VGEN3:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1357529/+subscriptions

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[Touch-packages] [Bug 1357529] Re: Magenta Toner Icon is yellow and Yellow Toner Icon is magenta

2017-03-23 Thread Jamie Strandboge
** Tags removed: apparmor

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1357529

Title:
  Magenta Toner Icon is yellow and Yellow Toner Icon is magenta

Status in cups package in Ubuntu:
  New

Bug description:
  I've a Brother-HL-3070CW LED printer. When fetching Printer Properties
  and selecting Ink/Toner Levels I observe the Magenta Toner Icon is
  yellow and Yellow Toner Icon is magenta. So it's difficult to see what
  toner cartridge is high or low because I don't know it the Icon is
  correct or the Text Below the Icon is correct.

  package=cups

  loodje@moosker:~$ lsb_release -rd
  Description:  Ubuntu 14.04.1 LTS
  Release:  14.04
  loodje@moosker:~$ apt-cache policy cups
  cups:
Installed: 1.7.2-0ubuntu1.1
Candidate: 1.7.2-0ubuntu1.1
Version table:
   *** 1.7.2-0ubuntu1.1 0
  500 http://ca.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 
Packages
  500 http://security.ubuntu.com/ubuntu/ trusty-security/main amd64 
Packages
  100 /var/lib/dpkg/status
   1.7.2-0ubuntu1 0
  500 http://ca.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
  loodje@moosker:~$ 

  Expectation: Icon graphic colour matches text description
  Happened: They do not match - see attachment: Screenshot from 2014-08-15 
12:46:47.png

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1.1
  ProcVersionSignature: Ubuntu 3.13.0-34.60-generic 3.13.11.4
  Uname: Linux 3.13.0-34-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  CupsErrorLog:
   
  CurrentDesktop: Unity
  Date: Fri Aug 15 12:37:31 2014
  InstallationDate: Installed on 2014-08-14 (1 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  Lpstat: device for Brother-HL-3070CW: 
dnssd://Brother%20HL-3070CW%20series._pdl-datastream._tcp.local/
  MachineType: System manufacturer System Product Name
  Papersize: letter
  PpdFiles: Brother-HL-3070CW: Brother HL-3070CW BR-Script3
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-34-generic.efi.signed 
root=UUID=4e93e58f-0253-43ba-b7b0-62d336278e07 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/07/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3402
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: P8Z68-V GEN3
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3402:bd05/07/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP8Z68-VGEN3:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1357529/+subscriptions

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