[Touch-packages] [Bug 1378350] Re: Need to allow multiple apps to handle the same url patterns

[Matthew Paul Thomas]

** No longer affects: ubuntu-ux

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Title:
  Need to allow multiple apps to handle the same url patterns

Status in Canonical System Image:
  Confirmed
Status in content-hub package in Ubuntu:
  Invalid
Status in ubuntu-system-settings package in Ubuntu:
  Triaged
Status in url-dispatcher package in Ubuntu:
  Triaged

Bug description:
  Steps:
  * install gmail and dekko apps

  Expected:
  * when using a mailto: URL (see bug #1351222) URL, the user should be asked 
which app to open (and cache the response optionally?)

  Current:
  * not sure what would happen ;)

  Design resolution _

  Case 1: If no email client is installed and a user clicks on a 'mail
  to' link, the user should be prompted to download the Dekko app.

  Case 2: If the user has Dekko installed, then clicking on the 'mail
  to' link should open the Dekko client --> compose mail screen to the
  'mail to' address.

  Case 3: If the user has Dekko and Gmail installed, the 'mail to' link
  by default should open in the Dekko client. However, the user can
  change their mail client preferences in system settings.

  Case 4: If the user has Gmail and another mail client installed, the
  'mail to' link should default to the first client that was installed
  on their device (which would be the default mail client preference in
  system settings -  this can be changed by the user via system
  settings).

  Notes:
  1. Wherever the user has not actively changed a mail client preference and 
Dekko is installed on their device, the default 'mail to' client should be 
Dekko.
  2. When clicking on a 'mail to' link, the user's expectation is to have this 
link open in a relevant client (unless it is case 1), therefore this should be 
the case and any mail preference choices the user can perform via system 
settings rather than being presented with multiple choice options of which 
client to open the URL in.

  : "Whenever the URL dispatcher
  is called on to open an address that multiple apps have registered
  for, it should open a “Use App” dialog, with a centered grid of
  labelled buttons with the icon for each applicable app, followed by a
  “Cancel” button."

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1378350] Re: Need to allow multiple apps to handle the same url patterns

[Pat McGowan]

** Changed in: canonical-devices-system-image
   Status: New => Confirmed

** Changed in: canonical-devices-system-image
Milestone: None => backlog

** Changed in: canonical-devices-system-image
 Assignee: (unassigned) => Bill Filler (bfiller)

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https://bugs.launchpad.net/bugs/1378350

Title:
  Need to allow multiple apps to handle the same url patterns

Status in Canonical System Image:
  Confirmed
Status in Ubuntu UX:
  Fix Committed
Status in content-hub package in Ubuntu:
  Invalid
Status in ubuntu-system-settings package in Ubuntu:
  Triaged
Status in url-dispatcher package in Ubuntu:
  Triaged

Bug description:
  Steps:
  * install gmail and dekko apps

  Expected:
  * when using a mailto: URL (see bug #1351222) URL, the user should be asked 
which app to open (and cache the response optionally?)

  Current:
  * not sure what would happen ;)

  Design resolution _

  Case 1: If no email client is installed and a user clicks on a 'mail
  to' link, the user should be prompted to download the Dekko app.

  Case 2: If the user has Dekko installed, then clicking on the 'mail
  to' link should open the Dekko client --> compose mail screen to the
  'mail to' address.

  Case 3: If the user has Dekko and Gmail installed, the 'mail to' link
  by default should open in the Dekko client. However, the user can
  change their mail client preferences in system settings.

  Case 4: If the user has Gmail and another mail client installed, the
  'mail to' link should default to the first client that was installed
  on their device (which would be the default mail client preference in
  system settings -  this can be changed by the user via system
  settings).

  Notes:
  1. Wherever the user has not actively changed a mail client preference and 
Dekko is installed on their device, the default 'mail to' client should be 
Dekko.
  2. When clicking on a 'mail to' link, the user's expectation is to have this 
link open in a relevant client (unless it is case 1), therefore this should be 
the case and any mail preference choices the user can perform via system 
settings rather than being presented with multiple choice options of which 
client to open the URL in.

  : "Whenever the URL dispatcher
  is called on to open an address that multiple apps have registered
  for, it should open a “Use App” dialog, with a centered grid of
  labelled buttons with the icon for each applicable app, followed by a
  “Cancel” button."

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1378350/+subscriptions

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[Touch-packages] [Bug 1378350] Re: Need to allow multiple apps to handle the same url patterns

[Sebastien Bacher]

** Changed in: ubuntu-system-settings (Ubuntu)
   Status: Confirmed = Triaged

** Changed in: ubuntu-system-settings (Ubuntu)
   Importance: Undecided = Wishlist

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https://bugs.launchpad.net/bugs/1378350

Title:
  Need to allow multiple apps to handle the same url patterns

Status in Canonical System Image:
  New
Status in Ubuntu UX:
  Fix Committed
Status in content-hub package in Ubuntu:
  Invalid
Status in ubuntu-system-settings package in Ubuntu:
  Triaged
Status in url-dispatcher package in Ubuntu:
  Triaged

Bug description:
  Steps:
  * install gmail and dekko apps

  Expected:
  * when using a mailto: URL (see bug #1351222) URL, the user should be asked 
which app to open (and cache the response optionally?)

  Current:
  * not sure what would happen ;)

  Design resolution _

  Case 1: If no email client is installed and a user clicks on a 'mail
  to' link, the user should be prompted to download the Dekko app.

  Case 2: If the user has Dekko installed, then clicking on the 'mail
  to' link should open the Dekko client -- compose mail screen to the
  'mail to' address.

  Case 3: If the user has Dekko and Gmail installed, the 'mail to' link
  by default should open in the Dekko client. However, the user can
  change their mail client preferences in system settings.

  Case 4: If the user has Gmail and another mail client installed, the
  'mail to' link should default to the first client that was installed
  on their device (which would be the default mail client preference in
  system settings -  this can be changed by the user via system
  settings).

  Notes:
  1. Wherever the user has not actively changed a mail client preference and 
Dekko is installed on their device, the default 'mail to' client should be 
Dekko.
  2. When clicking on a 'mail to' link, the user's expectation is to have this 
link open in a relevant client (unless it is case 1), therefore this should be 
the case and any mail preference choices the user can perform via system 
settings rather than being presented with multiple choice options of which 
client to open the URL in.

  https://wiki.ubuntu.com/URLDispatcher: Whenever the URL dispatcher
  is called on to open an address that multiple apps have registered
  for, it should open a “Use App” dialog, with a centered grid of
  labelled buttons with the icon for each applicable app, followed by a
  “Cancel” button.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1378350/+subscriptions

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[Touch-packages] [Bug 1378350] Re: Need to allow multiple apps to handle the same url patterns

[Launchpad Bug Tracker]

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: ubuntu-system-settings (Ubuntu)
   Status: New = Confirmed

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https://bugs.launchpad.net/bugs/1378350

Title:
  Need to allow multiple apps to handle the same url patterns

Status in Canonical System Image:
  New
Status in Ubuntu UX:
  Fix Committed
Status in content-hub package in Ubuntu:
  Invalid
Status in ubuntu-system-settings package in Ubuntu:
  Confirmed
Status in url-dispatcher package in Ubuntu:
  Triaged

Bug description:
  Steps:
  * install gmail and dekko apps

  Expected:
  * when using a mailto: URL (see bug #1351222) URL, the user should be asked 
which app to open (and cache the response optionally?)

  Current:
  * not sure what would happen ;)

  Design resolution _

  Case 1: If no email client is installed and a user clicks on a 'mail
  to' link, the user should be prompted to download the Dekko app.

  Case 2: If the user has Dekko installed, then clicking on the 'mail
  to' link should open the Dekko client -- compose mail screen to the
  'mail to' address.

  Case 3: If the user has Dekko and Gmail installed, the 'mail to' link
  by default should open in the Dekko client. However, the user can
  change their mail client preferences in system settings.

  Case 4: If the user has Gmail and another mail client installed, the
  'mail to' link should default to the first client that was installed
  on their device (which would be the default mail client preference in
  system settings -  this can be changed by the user via system
  settings).

  Notes:
  1. Wherever the user has not actively changed a mail client preference and 
Dekko is installed on their device, the default 'mail to' client should be 
Dekko.
  2. When clicking on a 'mail to' link, the user's expectation is to have this 
link open in a relevant client (unless it is case 1), therefore this should be 
the case and any mail preference choices the user can perform via system 
settings rather than being presented with multiple choice options of which 
client to open the URL in.

  https://wiki.ubuntu.com/URLDispatcher: Whenever the URL dispatcher
  is called on to open an address that multiple apps have registered
  for, it should open a “Use App” dialog, with a centered grid of
  labelled buttons with the icon for each applicable app, followed by a
  “Cancel” button.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1378350/+subscriptions

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[Touch-packages] [Bug 1378350] Re: Need to allow multiple apps to handle the same url patterns

[Matthew Paul Thomas]

Specification updated.
https://wiki.ubuntu.com/URLDispatcher?action=diffrev2=12rev1=11

** Changed in: ubuntu-ux
   Status: In Progress = Fix Committed

** Description changed:

  Steps:
  * install gmail and dekko apps
  
  Expected:
  * when using a mailto: URL (see bug #1351222) URL, the user should be asked 
which app to open (and cache the response optionally?)
  
  Current:
  * not sure what would happen ;)
  
  Design resolution _
  
  Case 1: If no email client is installed and a user clicks on a 'mail to'
  link, the user should be prompted to download the Dekko app.
  
  Case 2: If the user has Dekko installed, then clicking on the 'mail to'
  link should open the Dekko client -- compose mail screen to the 'mail
  to' address.
  
  Case 3: If the user has Dekko and Gmail installed, the 'mail to' link by
  default should open in the Dekko client. However, the user can change
  their mail client preferences in system settings.
  
  Case 4: If the user has Gmail and another mail client installed, the
  'mail to' link should default to the first client that was installed on
  their device (which would be the default mail client preference in
  system settings -  this can be changed by the user via system settings).
  
  Notes:
  1. Wherever the user has not actively changed a mail client preference and 
Dekko is installed on their device, the default 'mail to' client should be 
Dekko.
  2. When clicking on a 'mail to' link, the user's expectation is to have this 
link open in a relevant client (unless it is case 1), therefore this should be 
the case and any mail preference choices the user can perform via system 
settings rather than being presented with multiple choice options of which 
client to open the URL in.
+ 
+ https://wiki.ubuntu.com/URLDispatcher: Whenever the URL dispatcher is
+ called on to open an address that multiple apps have registered for, it
+ should open a “Use App” dialog, with a centered grid of labelled buttons
+ with the icon for each applicable app, followed by a “Cancel” button.

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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to content-hub in Ubuntu.
https://bugs.launchpad.net/bugs/1378350

Title:
  Need to allow multiple apps to handle the same url patterns

Status in Canonical System Image:
  New
Status in Ubuntu UX:
  Fix Committed
Status in content-hub package in Ubuntu:
  Invalid
Status in ubuntu-system-settings package in Ubuntu:
  New
Status in url-dispatcher package in Ubuntu:
  Triaged

Bug description:
  Steps:
  * install gmail and dekko apps

  Expected:
  * when using a mailto: URL (see bug #1351222) URL, the user should be asked 
which app to open (and cache the response optionally?)

  Current:
  * not sure what would happen ;)

  Design resolution _

  Case 1: If no email client is installed and a user clicks on a 'mail
  to' link, the user should be prompted to download the Dekko app.

  Case 2: If the user has Dekko installed, then clicking on the 'mail
  to' link should open the Dekko client -- compose mail screen to the
  'mail to' address.

  Case 3: If the user has Dekko and Gmail installed, the 'mail to' link
  by default should open in the Dekko client. However, the user can
  change their mail client preferences in system settings.

  Case 4: If the user has Gmail and another mail client installed, the
  'mail to' link should default to the first client that was installed
  on their device (which would be the default mail client preference in
  system settings -  this can be changed by the user via system
  settings).

  Notes:
  1. Wherever the user has not actively changed a mail client preference and 
Dekko is installed on their device, the default 'mail to' client should be 
Dekko.
  2. When clicking on a 'mail to' link, the user's expectation is to have this 
link open in a relevant client (unless it is case 1), therefore this should be 
the case and any mail preference choices the user can perform via system 
settings rather than being presented with multiple choice options of which 
client to open the URL in.

  https://wiki.ubuntu.com/URLDispatcher: Whenever the URL dispatcher
  is called on to open an address that multiple apps have registered
  for, it should open a “Use App” dialog, with a centered grid of
  labelled buttons with the icon for each applicable app, followed by a
  “Cancel” button.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1378350/+subscriptions

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[Touch-packages] [Bug 1378350] Re: Need to allow multiple apps to handle the same url patterns

[Femma]

We may have to create a new project from this.

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https://bugs.launchpad.net/bugs/1378350

Title:
  Need to allow multiple apps to handle the same url patterns

Status in Canonical System Image:
  New
Status in Ubuntu UX:
  Fix Committed
Status in content-hub package in Ubuntu:
  Invalid
Status in ubuntu-system-settings package in Ubuntu:
  New
Status in url-dispatcher package in Ubuntu:
  Triaged

Bug description:
  Steps:
  * install gmail and dekko apps

  Expected:
  * when using a mailto: URL (see bug #1351222) URL, the user should be asked 
which app to open (and cache the response optionally?)

  Current:
  * not sure what would happen ;)

  Design resolution _

  Case 1: If no email client is installed and a user clicks on a 'mail
  to' link, the user should be re-directed to the Ubuntu store and
  prompted to download the Dekko app.

  Case 2: If the user has Dekko installed, then clicking on the 'mail
  to' link should open the Dekko client -- compose mail screen to the
  'mail to' address.

  Case 3: If the user has Dekko and Gmail installed, the 'mail to' link
  by default should open in the Dekko client. However, the user can
  change their mail client preferences in system settings.

  Case 4: If the user has Gmail and another mail client installed, the
  'mail to' link should default to the first client that was installed
  on their device (which would be the default mail client preference in
  system settings -  this can be changed by the user via system
  settings).

  Notes:
  1. Wherever the user has not actively changed a mail client preference and 
Dekko is installed on their device, the default 'mail to' client should be 
Dekko. 
  2. When clicking on a 'mail to' link, the user's expectation is to have this 
link open in a relevant client (unless it is case 1), therefore this should be 
the case and any mail preference choices the user can perform via system 
settings rather than being presented with multiple choice options of which 
client to open the URL in.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1378350/+subscriptions

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[Touch-packages] [Bug 1378350] Re: Need to allow multiple apps to handle the same url patterns

[Femma]

From a UX and design point of view Dekko should be the Ubuntu phone eco-
system's client of choice. We are currently working on making this
happen from the conversations I have had.

The system settings UI would need to be updated to reflect this.

By default mail to including imap should translate to default mail
client, unless specified by user in system settings.

I hope this helps.

** Changed in: ubuntu-ux
   Status: Confirmed = Fix Committed

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You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1378350

Title:
  Need to allow multiple apps to handle the same url patterns

Status in Canonical System Image:
  New
Status in Ubuntu UX:
  Fix Committed
Status in content-hub package in Ubuntu:
  Invalid
Status in ubuntu-system-settings package in Ubuntu:
  New
Status in url-dispatcher package in Ubuntu:
  Triaged

Bug description:
  Steps:
  * install gmail and dekko apps

  Expected:
  * when using a mailto: URL (see bug #1351222) URL, the user should be asked 
which app to open (and cache the response optionally?)

  Current:
  * not sure what would happen ;)

  Design resolution _

  Case 1: If no email client is installed and a user clicks on a 'mail
  to' link, the user should be re-directed to the Ubuntu store and
  prompted to download the Dekko app.

  Case 2: If the user has Dekko installed, then clicking on the 'mail
  to' link should open the Dekko client -- compose mail screen to the
  'mail to' address.

  Case 3: If the user has Dekko and Gmail installed, the 'mail to' link
  by default should open in the Dekko client. However, the user can
  change their mail client preferences in system settings.

  Case 4: If the user has Gmail and another mail client installed, the
  'mail to' link should default to the first client that was installed
  on their device (which would be the default mail client preference in
  system settings -  this can be changed by the user via system
  settings).

  Notes:
  1. Wherever the user has not actively changed a mail client preference and 
Dekko is installed on their device, the default 'mail to' client should be 
Dekko. 
  2. When clicking on a 'mail to' link, the user's expectation is to have this 
link open in a relevant client (unless it is case 1), therefore this should be 
the case and any mail preference choices the user can perform via system 
settings rather than being presented with multiple choice options of which 
client to open the URL in.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1378350/+subscriptions

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[Touch-packages] [Bug 1378350] Re: Need to allow multiple apps to handle the same url patterns

[Femma]

** Changed in: ubuntu-ux
 Assignee: Femma (femma) = Matthew Paul Thomas (mpt)

** Changed in: ubuntu-ux
 Assignee: Matthew Paul Thomas (mpt) = Femma (femma)

** Description changed:

  Steps:
  * install gmail and dekko apps
  
  Expected:
  * when using a mailto: URL (see bug #1351222) URL, the user should be asked 
which app to open (and cache the response optionally?)
  
  Current:
  * not sure what would happen ;)
  
  Design resolution _
  
  Case 1: If no email client is installed and a user clicks on a 'mail to'
- link, the user should be re-directed to the Ubuntu store and prompted to
- download the Dekko app.
+ link, the user should be prompted to download the Dekko app.
  
  Case 2: If the user has Dekko installed, then clicking on the 'mail to'
  link should open the Dekko client -- compose mail screen to the 'mail
  to' address.
  
  Case 3: If the user has Dekko and Gmail installed, the 'mail to' link by
  default should open in the Dekko client. However, the user can change
  their mail client preferences in system settings.
  
  Case 4: If the user has Gmail and another mail client installed, the
  'mail to' link should default to the first client that was installed on
  their device (which would be the default mail client preference in
  system settings -  this can be changed by the user via system settings).
  
  Notes:
- 1. Wherever the user has not actively changed a mail client preference and 
Dekko is installed on their device, the default 'mail to' client should be 
Dekko. 
+ 1. Wherever the user has not actively changed a mail client preference and 
Dekko is installed on their device, the default 'mail to' client should be 
Dekko.
  2. When clicking on a 'mail to' link, the user's expectation is to have this 
link open in a relevant client (unless it is case 1), therefore this should be 
the case and any mail preference choices the user can perform via system 
settings rather than being presented with multiple choice options of which 
client to open the URL in.

** Changed in: ubuntu-ux
 Assignee: Femma (femma) = Matthew Paul Thomas (mpt)

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https://bugs.launchpad.net/bugs/1378350

Title:
  Need to allow multiple apps to handle the same url patterns

Status in Canonical System Image:
  New
Status in Ubuntu UX:
  In Progress
Status in content-hub package in Ubuntu:
  Invalid
Status in ubuntu-system-settings package in Ubuntu:
  New
Status in url-dispatcher package in Ubuntu:
  Triaged

Bug description:
  Steps:
  * install gmail and dekko apps

  Expected:
  * when using a mailto: URL (see bug #1351222) URL, the user should be asked 
which app to open (and cache the response optionally?)

  Current:
  * not sure what would happen ;)

  Design resolution _

  Case 1: If no email client is installed and a user clicks on a 'mail
  to' link, the user should be prompted to download the Dekko app.

  Case 2: If the user has Dekko installed, then clicking on the 'mail
  to' link should open the Dekko client -- compose mail screen to the
  'mail to' address.

  Case 3: If the user has Dekko and Gmail installed, the 'mail to' link
  by default should open in the Dekko client. However, the user can
  change their mail client preferences in system settings.

  Case 4: If the user has Gmail and another mail client installed, the
  'mail to' link should default to the first client that was installed
  on their device (which would be the default mail client preference in
  system settings -  this can be changed by the user via system
  settings).

  Notes:
  1. Wherever the user has not actively changed a mail client preference and 
Dekko is installed on their device, the default 'mail to' client should be 
Dekko.
  2. When clicking on a 'mail to' link, the user's expectation is to have this 
link open in a relevant client (unless it is case 1), therefore this should be 
the case and any mail preference choices the user can perform via system 
settings rather than being presented with multiple choice options of which 
client to open the URL in.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1378350/+subscriptions

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[Touch-packages] [Bug 1378350] Re: Need to allow multiple apps to handle the same url patterns

[Femma]

** Changed in: ubuntu-ux
   Status: Fix Committed = In Progress

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https://bugs.launchpad.net/bugs/1378350

Title:
  Need to allow multiple apps to handle the same url patterns

Status in Canonical System Image:
  New
Status in Ubuntu UX:
  In Progress
Status in content-hub package in Ubuntu:
  Invalid
Status in ubuntu-system-settings package in Ubuntu:
  New
Status in url-dispatcher package in Ubuntu:
  Triaged

Bug description:
  Steps:
  * install gmail and dekko apps

  Expected:
  * when using a mailto: URL (see bug #1351222) URL, the user should be asked 
which app to open (and cache the response optionally?)

  Current:
  * not sure what would happen ;)

  Design resolution _

  Case 1: If no email client is installed and a user clicks on a 'mail
  to' link, the user should be re-directed to the Ubuntu store and
  prompted to download the Dekko app.

  Case 2: If the user has Dekko installed, then clicking on the 'mail
  to' link should open the Dekko client -- compose mail screen to the
  'mail to' address.

  Case 3: If the user has Dekko and Gmail installed, the 'mail to' link
  by default should open in the Dekko client. However, the user can
  change their mail client preferences in system settings.

  Case 4: If the user has Gmail and another mail client installed, the
  'mail to' link should default to the first client that was installed
  on their device (which would be the default mail client preference in
  system settings -  this can be changed by the user via system
  settings).

  Notes:
  1. Wherever the user has not actively changed a mail client preference and 
Dekko is installed on their device, the default 'mail to' client should be 
Dekko. 
  2. When clicking on a 'mail to' link, the user's expectation is to have this 
link open in a relevant client (unless it is case 1), therefore this should be 
the case and any mail preference choices the user can perform via system 
settings rather than being presented with multiple choice options of which 
client to open the URL in.

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[Touch-packages] [Bug 1378350] Re: Need to allow multiple apps to handle the same url patterns

[Ted Gould]

A few questions that the design leaves:

 * How do we know that Dekko should be the default instead of GMail? How do we 
handle apps that don't have a default bias? (i.e. two registrants for foo)
 * What does the system settings UI look like?
 * How do we know that mailto translates to Default Mail Client? Does that 
include imap as well? Or can you set those independently.

** Changed in: ubuntu-ux
   Status: Fix Committed = Confirmed

** Changed in: content-hub (Ubuntu)
   Status: New = Invalid

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https://bugs.launchpad.net/bugs/1378350

Title:
  Need to allow multiple apps to handle the same url patterns

Status in Canonical System Image:
  New
Status in Ubuntu UX:
  Confirmed
Status in content-hub package in Ubuntu:
  Invalid
Status in ubuntu-system-settings package in Ubuntu:
  New
Status in url-dispatcher package in Ubuntu:
  Triaged

Bug description:
  Steps:
  * install gmail and dekko apps

  Expected:
  * when using a mailto: URL (see bug #1351222) URL, the user should be asked 
which app to open (and cache the response optionally?)

  Current:
  * not sure what would happen ;)

  Design resolution _

  Case 1: If no email client is installed and a user clicks on a 'mail
  to' link, the user should be re-directed to the Ubuntu store and
  prompted to download the Dekko app.

  Case 2: If the user has Dekko installed, then clicking on the 'mail
  to' link should open the Dekko client -- compose mail screen to the
  'mail to' address.

  Case 3: If the user has Dekko and Gmail installed, the 'mail to' link
  by default should open in the Dekko client. However, the user can
  change their mail client preferences in system settings.

  Case 4: If the user has Gmail and another mail client installed, the
  'mail to' link should default to the first client that was installed
  on their device (which would be the default mail client preference in
  system settings -  this can be changed by the user via system
  settings).

  Notes:
  1. Wherever the user has not actively changed a mail client preference and 
Dekko is installed on their device, the default 'mail to' client should be 
Dekko. 
  2. When clicking on a 'mail to' link, the user's expectation is to have this 
link open in a relevant client (unless it is case 1), therefore this should be 
the case and any mail preference choices the user can perform via system 
settings rather than being presented with multiple choice options of which 
client to open the URL in.

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[Touch-packages] [Bug 1378350] Re: Need to allow multiple apps to handle the same url patterns

[Femma]

** Description changed:

  Steps:
  * install gmail and dekko apps
  
  Expected:
  * when using a mailto: URL (see bug #1351222) URL, the user should be asked 
which app to open (and cache the response optionally?)
  
  Current:
  * not sure what would happen ;)
+ 
+ Design resolution _
+ 
+ Case 1: If no email client is installed and a user clicks on a 'mail to'
+ link, the user should be re-directed to the Ubuntu store and prompted to
+ download the Dekko app.
+ 
+ Case 2: If the user has Dekko installed, then clicking on the 'mail to'
+ link should open the Dekko client -- compose mail screen to the 'mail
+ to' address.
+ 
+ Case 3: If the user has Dekko and Gmail installed, the 'mail to' link by
+ default should open in the Dekko client. However, the user can change
+ their mail client preferences in system settings.
+ 
+ Case 4: If the user has Gmail and another mail client installed, the
+ 'mail to' link should default to the first client that was installed on
+ their device (which would be the default mail client preference in
+ system settings -  this can be changed by the user via system settings).
+ 
+ Notes:
+ 1. Wherever the user has not actively changed a mail client preference and 
Dekko is installed on their device, the default 'mail to' client should be 
Dekko. 
+ 2. When clicking on a 'mail to' link, the user's expectation is to have this 
link open in a relevant client (unless it is case 1), therefore this should be 
the case and any mail preference choices the user can perform via system 
settings rather than being presented with multiple choice options of which 
client to open the URL in.

** Changed in: ubuntu-ux
   Status: Triaged = Fix Committed

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https://bugs.launchpad.net/bugs/1378350

Title:
  Need to allow multiple apps to handle the same url patterns

Status in the base for Ubuntu mobile products:
  New
Status in Ubuntu UX bugs:
  Fix Committed
Status in content-hub package in Ubuntu:
  New
Status in ubuntu-system-settings package in Ubuntu:
  New
Status in url-dispatcher package in Ubuntu:
  Triaged

Bug description:
  Steps:
  * install gmail and dekko apps

  Expected:
  * when using a mailto: URL (see bug #1351222) URL, the user should be asked 
which app to open (and cache the response optionally?)

  Current:
  * not sure what would happen ;)

  Design resolution _

  Case 1: If no email client is installed and a user clicks on a 'mail
  to' link, the user should be re-directed to the Ubuntu store and
  prompted to download the Dekko app.

  Case 2: If the user has Dekko installed, then clicking on the 'mail
  to' link should open the Dekko client -- compose mail screen to the
  'mail to' address.

  Case 3: If the user has Dekko and Gmail installed, the 'mail to' link
  by default should open in the Dekko client. However, the user can
  change their mail client preferences in system settings.

  Case 4: If the user has Gmail and another mail client installed, the
  'mail to' link should default to the first client that was installed
  on their device (which would be the default mail client preference in
  system settings -  this can be changed by the user via system
  settings).

  Notes:
  1. Wherever the user has not actively changed a mail client preference and 
Dekko is installed on their device, the default 'mail to' client should be 
Dekko. 
  2. When clicking on a 'mail to' link, the user's expectation is to have this 
link open in a relevant client (unless it is case 1), therefore this should be 
the case and any mail preference choices the user can perform via system 
settings rather than being presented with multiple choice options of which 
client to open the URL in.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1378350/+subscriptions

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[Touch-packages] [Bug 1378350] Re: Need to allow multiple apps to handle the same url patterns

[Femma]

Upon investigation, I have made the following discoveries.

If you have a mail to link and gmail installed and set up, when you
click on the 'mail to' link nothing happens (this assumption should also
hold if you have no mail client installed).

If you have Dekko installed and set up, when you click on the 'mail to'
link, the user is taken to the Dekko app and a new email screen to the
'mail to' email address.

I shall post a UX solution to this hopefully today.

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https://bugs.launchpad.net/bugs/1378350

Title:
  Need to allow multiple apps to handle the same url patterns

Status in the base for Ubuntu mobile products:
  New
Status in Ubuntu UX bugs:
  Triaged
Status in content-hub package in Ubuntu:
  New
Status in ubuntu-system-settings package in Ubuntu:
  New
Status in url-dispatcher package in Ubuntu:
  Triaged

Bug description:
  Steps:
  * install gmail and dekko apps

  Expected:
  * when using a mailto: URL (see bug #1351222) URL, the user should be asked 
which app to open (and cache the response optionally?)

  Current:
  * not sure what would happen ;)

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[Touch-packages] [Bug 1378350] Re: Need to allow multiple apps to handle the same url patterns

[Michał Sawicz]

Agreed, the latter likely belongs to settings app, added a task.

** Also affects: ubuntu-system-settings (Ubuntu)
   Importance: Undecided
   Status: New

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https://bugs.launchpad.net/bugs/1378350

Title:
  Need to allow multiple apps to handle the same url patterns

Status in the base for Ubuntu mobile products:
  New
Status in Ubuntu UX bugs:
  Triaged
Status in content-hub package in Ubuntu:
  New
Status in ubuntu-system-settings package in Ubuntu:
  New
Status in url-dispatcher package in Ubuntu:
  Triaged

Bug description:
  Steps:
  * install gmail and dekko apps

  Expected:
  * when using a mailto: URL (see bug #1351222) URL, the user should be asked 
which app to open (and cache the response optionally?)

  Current:
  * not sure what would happen ;)

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1378350] Re: Need to allow multiple apps to handle the same url patterns

[Benjamin Keyser]

** Changed in: ubuntu-ux
 Assignee: Matthew Paul Thomas (mpt) = (unassigned)

** Changed in: ubuntu-ux
 Assignee: (unassigned) = Femma (femma)

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Title:
  Need to allow multiple apps to handle the same url patterns

Status in the base for Ubuntu mobile products:
  New
Status in Ubuntu UX bugs:
  Triaged
Status in content-hub package in Ubuntu:
  New
Status in ubuntu-system-settings package in Ubuntu:
  New
Status in url-dispatcher package in Ubuntu:
  Triaged

Bug description:
  Steps:
  * install gmail and dekko apps

  Expected:
  * when using a mailto: URL (see bug #1351222) URL, the user should be asked 
which app to open (and cache the response optionally?)

  Current:
  * not sure what would happen ;)

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1378350/+subscriptions

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[Touch-packages] [Bug 1378350] Re: Need to allow multiple apps to handle the same url patterns

[Ted Gould]

I'd argue that remember is a much larger task and should perhaps be
split out. We could do the dialog, which would solve a bunch of user
problems without doing remember, which will be a whole new settings
interaction.

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Title:
  Need to allow multiple apps to handle the same url patterns

Status in the base for Ubuntu mobile products:
  New
Status in Ubuntu UX bugs:
  Triaged
Status in content-hub package in Ubuntu:
  New
Status in ubuntu-system-settings package in Ubuntu:
  New
Status in url-dispatcher package in Ubuntu:
  Triaged

Bug description:
  Steps:
  * install gmail and dekko apps

  Expected:
  * when using a mailto: URL (see bug #1351222) URL, the user should be asked 
which app to open (and cache the response optionally?)

  Current:
  * not sure what would happen ;)

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1378350] Re: Need to allow multiple apps to handle the same url patterns

[Renato Araujo Oliveira Filho]

We  be useful a remember on the UI to avoid show the dialog always. 
And we will need a way to clear the remember option if the user want to 
choose a new app.

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Title:
  Need to allow multiple apps to handle the same url patterns

Status in the base for Ubuntu mobile products:
  New
Status in Ubuntu UX bugs:
  Triaged
Status in content-hub package in Ubuntu:
  New
Status in url-dispatcher package in Ubuntu:
  Triaged

Bug description:
  Steps:
  * install gmail and dekko apps

  Expected:
  * when using a mailto: URL (see bug #1351222) URL, the user should be asked 
which app to open (and cache the response optionally?)

  Current:
  * not sure what would happen ;)

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[Touch-packages] [Bug 1378350] Re: Need to allow multiple apps to handle the same url patterns

[Bill Filler]

To be clear, we need design input on what to display to the user when
multiple apps are registered for the same url scheme (i.e. mailto:).
There should be a prompt of some sort asking user to pick which app to
use and whether to prompt every time or remember the choice.

** Summary changed:

- [Browser] Need to allow multiple apps to handle the same url patterns
+ Need to allow multiple apps to handle the same url patterns

** Changed in: ubuntu-ux
   Importance: Medium = High

** Also affects: canonical-devices-system-image
   Importance: Undecided
   Status: New

** Changed in: canonical-devices-system-image
   Importance: Undecided = High

** Changed in: url-dispatcher (Ubuntu)
   Importance: Medium = High

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https://bugs.launchpad.net/bugs/1378350

Title:
  Need to allow multiple apps to handle the same url patterns

Status in the base for Ubuntu mobile products:
  New
Status in Ubuntu UX bugs:
  Triaged
Status in content-hub package in Ubuntu:
  New
Status in url-dispatcher package in Ubuntu:
  Triaged

Bug description:
  Steps:
  * install gmail and dekko apps

  Expected:
  * when using a mailto: URL (see bug #1351222) URL, the user should be asked 
which app to open (and cache the response optionally?)

  Current:
  * not sure what would happen ;)

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1378350] Re: Need to allow multiple apps to handle the same url patterns

[Ted Gould]

** Changed in: url-dispatcher (Ubuntu)
   Status: New = Triaged

** Changed in: url-dispatcher (Ubuntu)
   Importance: Undecided = Medium

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Title:
  Need to allow multiple apps to handle the same url patterns

Status in Ubuntu UX bugs:
  New
Status in “url-dispatcher” package in Ubuntu:
  Triaged

Bug description:
  Steps:
  * install gmail and dekko apps

  Expected:
  * when using a mailto: URL (see bug #1351222) URL, the user should be asked 
which app to open (and cache the response optionally?)

  Current:
  * not sure what would happen ;)

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[Touch-packages] [Bug 1378350] Re: Need to allow multiple apps to handle the same url patterns

[Michał Sawicz]

** Also affects: ubuntu-ux
   Importance: Undecided
   Status: New

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Title:
  Need to allow multiple apps to handle the same url patterns

Status in Ubuntu UX bugs:
  New
Status in “url-dispatcher” package in Ubuntu:
  Triaged

Bug description:
  Steps:
  * install gmail and dekko apps

  Expected:
  * when using a mailto: URL (see bug #1351222) URL, the user should be asked 
which app to open (and cache the response optionally?)

  Current:
  * not sure what would happen ;)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu-ux/+bug/1378350/+subscriptions

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