Re: [Touch-packages] [Bug 1427511] Re: No display on boot after the initial few screens
Dear Chris, Thank you for the update. However, I had already taken the following steps to resolve the issue. First, i took a backup of my data. Then I did afresh install of the OS. The installation did not cause any problems, but on removing my bootable Pen drive and booting from the newly installed OS, the problem persisted. Then I thought this might be and issue with the BIOS. Hence I downloaded the latest version of the bios and upgraded my netbook. Since then, the problem has disappeared. Once again thank you for the help. Regards Manoj Sent from my HTC - Reply message - From: Christopher M. Penalver christopher.m.penal...@gmail.com To: bhata...@gmail.com Subject: [Bug 1427511] Re: No display on boot after the initial few screens Date: Sat, Apr 18, 2015 18:09 Manoj Bhataria, thank you for reporting this and helping make Ubuntu better. As per http://www.asus.com/Notebooks_Ultrabooks/X200MA/HelpDesk_Download/ an update to your computer's buggy and outdated BIOS is available (504). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version sudo dmidecode -s bios-release-date For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report. Once the BIOS is updated, and the information above is provided, then please mark this report Status New. Thank you for your understanding. ** Tags added: bios-outdated-504 ** Changed in: xorg (Ubuntu) Importance: Undecided = Low ** Changed in: xorg (Ubuntu) Status: New = Incomplete -- You received this bug notification because you are subscribed to the bug report. https://bugs.launchpad.net/bugs/1427511 Title: No display on boot after the initial few screens Status in xorg package in Ubuntu: Incomplete Bug description: I have been using the Asus X200M netbook for the past 3-4 months. I have loaded 14.04 LTS using a USB stick. Last week when I powered on my system, after the initial few screens, the display goes completely blank. I know that my display is fine and there is no loose connection since it it alive for few seconds after power on. It also displays the Grub menu. It is after I select Ubuntu that the display goes blank. If I select the recovery mode and select normal boot then it boots correctly. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8.1 ProcVersionSignature: Ubuntu 3.13.0-46.76-generic 3.13.11-ckt15 Uname: Linux 3.13.0-46-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.14.1-0ubuntu3.7 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true Date: Tue Mar 3 10:18:58 2015 DistUpgraded: Fresh install DistroCodename: trusty DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation ValleyView Gen7 [8086:0f31] (rev 0c) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. Device [1043:15bd] InstallationDate: Installed on 2014-10-06 (147 days ago) InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB Bus 001 Device 002: ID 0bda:5603 Realtek Semiconductor Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. X200MA ProcEnviron: LANGUAGE=en_IN:en PATH=(custom, no user) LANG=en_IN SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-46-generic.efi.signed root=UUID=0283848c-3aa5-47c9-9ad6-9c1a4725e0f8 ro vesafb.invalid=1 drm.debug=0xe nopat plymouth:debug SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/21/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X200MA.302 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X200MA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX200MA.302:bd01/21/2014:svnASUSTeKCOMPUTERINC.:pnX200MA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX200MA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: X200MA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. version.compiz: compiz 1:0.9.11.3+14.04.20150122-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.56-1~ubuntu2 version.libgl1-mesa-dri: libgl1-mesa-dri
[Touch-packages] [Bug 1427511] Re: No display on boot after the initial few screens
Manoj Bhataria, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1427511/comments/4 regarding this being fixed with a BIOS update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find. ** Changed in: xorg (Ubuntu) Status: Incomplete = Invalid -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1427511 Title: No display on boot after the initial few screens Status in xorg package in Ubuntu: Invalid Bug description: I have been using the Asus X200M netbook for the past 3-4 months. I have loaded 14.04 LTS using a USB stick. Last week when I powered on my system, after the initial few screens, the display goes completely blank. I know that my display is fine and there is no loose connection since it it alive for few seconds after power on. It also displays the Grub menu. It is after I select Ubuntu that the display goes blank. If I select the recovery mode and select normal boot then it boots correctly. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8.1 ProcVersionSignature: Ubuntu 3.13.0-46.76-generic 3.13.11-ckt15 Uname: Linux 3.13.0-46-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.14.1-0ubuntu3.7 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true Date: Tue Mar 3 10:18:58 2015 DistUpgraded: Fresh install DistroCodename: trusty DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation ValleyView Gen7 [8086:0f31] (rev 0c) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. Device [1043:15bd] InstallationDate: Installed on 2014-10-06 (147 days ago) InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB Bus 001 Device 002: ID 0bda:5603 Realtek Semiconductor Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. X200MA ProcEnviron: LANGUAGE=en_IN:en PATH=(custom, no user) LANG=en_IN SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-46-generic.efi.signed root=UUID=0283848c-3aa5-47c9-9ad6-9c1a4725e0f8 ro vesafb.invalid=1 drm.debug=0xe nopat plymouth:debug SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/21/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X200MA.302 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X200MA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX200MA.302:bd01/21/2014:svnASUSTeKCOMPUTERINC.:pnX200MA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX200MA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: X200MA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. version.compiz: compiz 1:0.9.11.3+14.04.20150122-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.56-1~ubuntu2 version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.3 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.3 version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.7 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.4 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2 xserver.bootTime: Tue Mar 3 09:21:31 2015 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: xserver.version: 2:1.15.1-0ubuntu2.7 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1427511/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help :
[Touch-packages] [Bug 1427511] Re: No display on boot after the initial few screens
Manoj Bhataria, thank you for reporting this and helping make Ubuntu better. As per http://www.asus.com/Notebooks_Ultrabooks/X200MA/HelpDesk_Download/ an update to your computer's buggy and outdated BIOS is available (504). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version sudo dmidecode -s bios-release-date For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report. Once the BIOS is updated, and the information above is provided, then please mark this report Status New. Thank you for your understanding. ** Tags added: bios-outdated-504 ** Changed in: xorg (Ubuntu) Importance: Undecided = Low ** Changed in: xorg (Ubuntu) Status: New = Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1427511 Title: No display on boot after the initial few screens Status in xorg package in Ubuntu: Incomplete Bug description: I have been using the Asus X200M netbook for the past 3-4 months. I have loaded 14.04 LTS using a USB stick. Last week when I powered on my system, after the initial few screens, the display goes completely blank. I know that my display is fine and there is no loose connection since it it alive for few seconds after power on. It also displays the Grub menu. It is after I select Ubuntu that the display goes blank. If I select the recovery mode and select normal boot then it boots correctly. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8.1 ProcVersionSignature: Ubuntu 3.13.0-46.76-generic 3.13.11-ckt15 Uname: Linux 3.13.0-46-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.14.1-0ubuntu3.7 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true Date: Tue Mar 3 10:18:58 2015 DistUpgraded: Fresh install DistroCodename: trusty DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation ValleyView Gen7 [8086:0f31] (rev 0c) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. Device [1043:15bd] InstallationDate: Installed on 2014-10-06 (147 days ago) InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB Bus 001 Device 002: ID 0bda:5603 Realtek Semiconductor Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. X200MA ProcEnviron: LANGUAGE=en_IN:en PATH=(custom, no user) LANG=en_IN SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-46-generic.efi.signed root=UUID=0283848c-3aa5-47c9-9ad6-9c1a4725e0f8 ro vesafb.invalid=1 drm.debug=0xe nopat plymouth:debug SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/21/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X200MA.302 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X200MA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX200MA.302:bd01/21/2014:svnASUSTeKCOMPUTERINC.:pnX200MA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX200MA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: X200MA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. version.compiz: compiz 1:0.9.11.3+14.04.20150122-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.56-1~ubuntu2 version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.3 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.3 version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.7 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.4 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2 xserver.bootTime: Tue Mar 3 09:21:31 2015
[Touch-packages] [Bug 1427511] Re: No display on boot after the initial few screens
I have the same issue. Works with 3.13.0-44-generic but not with 3.13.0-46-generic and 3.13.0-48-generic. Laptop is ASUS X200MA. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1427511 Title: No display on boot after the initial few screens Status in xorg package in Ubuntu: New Bug description: I have been using the Asus X200M netbook for the past 3-4 months. I have loaded 14.04 LTS using a USB stick. Last week when I powered on my system, after the initial few screens, the display goes completely blank. I know that my display is fine and there is no loose connection since it it alive for few seconds after power on. It also displays the Grub menu. It is after I select Ubuntu that the display goes blank. If I select the recovery mode and select normal boot then it boots correctly. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8.1 ProcVersionSignature: Ubuntu 3.13.0-46.76-generic 3.13.11-ckt15 Uname: Linux 3.13.0-46-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.14.1-0ubuntu3.7 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true Date: Tue Mar 3 10:18:58 2015 DistUpgraded: Fresh install DistroCodename: trusty DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation ValleyView Gen7 [8086:0f31] (rev 0c) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. Device [1043:15bd] InstallationDate: Installed on 2014-10-06 (147 days ago) InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB Bus 001 Device 002: ID 0bda:5603 Realtek Semiconductor Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. X200MA ProcEnviron: LANGUAGE=en_IN:en PATH=(custom, no user) LANG=en_IN SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-46-generic.efi.signed root=UUID=0283848c-3aa5-47c9-9ad6-9c1a4725e0f8 ro vesafb.invalid=1 drm.debug=0xe nopat plymouth:debug SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/21/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X200MA.302 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X200MA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX200MA.302:bd01/21/2014:svnASUSTeKCOMPUTERINC.:pnX200MA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX200MA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: X200MA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. version.compiz: compiz 1:0.9.11.3+14.04.20150122-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.56-1~ubuntu2 version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.3 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.3 version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.7 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.4 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2 xserver.bootTime: Tue Mar 3 09:21:31 2015 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: xserver.version: 2:1.15.1-0ubuntu2.7 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1427511/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
