[Touch-packages] [Bug 1456678] Re: Display refresh issue
[Expired for xorg (Ubuntu) because there has been no activity for 60 days.] ** Changed in: xorg (Ubuntu) Status: Incomplete = Expired -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1456678 Title: Display refresh issue Status in xorg package in Ubuntu: Expired Bug description: Laptop and external display do not always refresh properly, typically leaving previous content when switching desktops or when changing window focus. Other times not all the content is rendered until the cursor is swiped through this region or a window is selected, revealing the actual content. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8.1 ProcVersionSignature: Ubuntu 3.16.0-37.51~14.04.1-generic 3.16.7-ckt9 Uname: Linux 3.16.0-37-generic x86_64 NonfreeKernelModules: sep3_15 pax nvidia wl .proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0' .proc.driver.nvidia.registry: Binary: .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 331.113 Mon Dec 1 21:08:13 PST 2014 GCC version: gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1) .tmp.unity.support.test.0: ApportVersion: 2.14.1-0ubuntu3.10 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None Date: Tue May 19 10:26:07 2015 DistUpgraded: Fresh install DistroCodename: trusty DistroVariant: ubuntu ExtraDebuggingInterest: No GraphicsCard: Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. Device [1043:171d] Subsystem: ASUSTeK Computer Inc. Device [1043:171d] InstallationDate: Installed on 2015-04-22 (27 days ago) InstallationMedia: Ubuntu 14.04.2 LTS Trusty Tahr - Release amd64 (20150218.1) MachineType: ASUSTeK COMPUTER INC. G751JM ProcEnviron: LANGUAGE=en_CA:en PATH=(custom, no user) LANG=en_CA.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-37-generic.efi.signed root=UUID=2eed1689-3bf9-4e83-98a0-f8cc8f7d146f ro plymouth:debug splash quiet drm.debug=0xe vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/11/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: G751JM.205 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: G751JM dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrG751JM.205:bd07/11/2014:svnASUSTeKCOMPUTERINC.:pnG751JM:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG751JM:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: G751JM dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri N/A version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A version.xserver-xorg-core: xserver-xorg-core N/A version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A xserver.bootTime: Fri May 15 12:34:52 2015 xserver.configfile: /etc/X11/xorg.conf xserver.errors: NVIDIA(0): Failed to initiate mode change. NVIDIA(0): Failed to complete mode change xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id1132 vendor LGD xserver.version: 2:1.16.0-1ubuntu1.2~trusty2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1456678/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
Re: [Touch-packages] [Bug 1456678] Re: Display refresh issue
Hello Christopher, I updated the BIOS to the latest version, however the problem still persists though it is much less pronounced and occurs less frequently. Here is the output from the commands: sudo dmidecode -s bios-version sudo dmidecode -s bios-release-date G751JM.206 09/15/2014 If you have any other suggestions, please let me know. Thank You, Chris Capobianco On Sat, May 23, 2015 at 10:06 AM, Christopher M. Penalver christopher.m.penal...@gmail.com wrote: Chris Capobianco, thank you for reporting this and helping make Ubuntu better. As per http://www.asus.com/Notebooks_Ultrabooks/ASUS_ROG_G751JM/HelpDesk_Download/ an update to your computer's buggy and outdated BIOS is available (206). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version sudo dmidecode -s bios-release-date For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report. Once the BIOS is updated, and the information above is provided, then please mark this report Status New. Thank you for your understanding. ** Tags added: bios-outdated-206 ** Changed in: xorg (Ubuntu) Importance: Undecided = Low ** Changed in: xorg (Ubuntu) Status: New = Incomplete -- You received this bug notification because you are subscribed to the bug report. https://bugs.launchpad.net/bugs/1456678 Title: Display refresh issue Status in xorg package in Ubuntu: Incomplete Bug description: Laptop and external display do not always refresh properly, typically leaving previous content when switching desktops or when changing window focus. Other times not all the content is rendered until the cursor is swiped through this region or a window is selected, revealing the actual content. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8.1 ProcVersionSignature: Ubuntu 3.16.0-37.51~14.04.1-generic 3.16.7-ckt9 Uname: Linux 3.16.0-37-generic x86_64 NonfreeKernelModules: sep3_15 pax nvidia wl .proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0' .proc.driver.nvidia.registry: Binary: .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 331.113 Mon Dec 1 21:08:13 PST 2014 GCC version: gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1) .tmp.unity.support.test.0: ApportVersion: 2.14.1-0ubuntu3.10 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None Date: Tue May 19 10:26:07 2015 DistUpgraded: Fresh install DistroCodename: trusty DistroVariant: ubuntu ExtraDebuggingInterest: No GraphicsCard: Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. Device [1043:171d] Subsystem: ASUSTeK Computer Inc. Device [1043:171d] InstallationDate: Installed on 2015-04-22 (27 days ago) InstallationMedia: Ubuntu 14.04.2 LTS Trusty Tahr - Release amd64 (20150218.1) MachineType: ASUSTeK COMPUTER INC. G751JM ProcEnviron: LANGUAGE=en_CA:en PATH=(custom, no user) LANG=en_CA.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-37-generic.efi.signed root=UUID=2eed1689-3bf9-4e83-98a0-f8cc8f7d146f ro plymouth:debug splash quiet drm.debug=0xe vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/11/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: G751JM.205 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: G751JM dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrG751JM.205:bd07/11/2014:svnASUSTeKCOMPUTERINC.:pnG751JM:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG751JM:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: G751JM dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri N/A version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A version.xserver-xorg-core:
[Touch-packages] [Bug 1456678] Re: Display refresh issue
Chris Capobianco, to see if this is already resolved in a later version of Ubuntu, could you please test http://cdimage.ubuntu.com/daily- live/current/ and advise to the results? ** Tags removed: bios-outdated-206 ** Tags added: latest-bios-206 ** Changed in: xorg (Ubuntu) Importance: Low = Medium -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1456678 Title: Display refresh issue Status in xorg package in Ubuntu: Incomplete Bug description: Laptop and external display do not always refresh properly, typically leaving previous content when switching desktops or when changing window focus. Other times not all the content is rendered until the cursor is swiped through this region or a window is selected, revealing the actual content. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8.1 ProcVersionSignature: Ubuntu 3.16.0-37.51~14.04.1-generic 3.16.7-ckt9 Uname: Linux 3.16.0-37-generic x86_64 NonfreeKernelModules: sep3_15 pax nvidia wl .proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0' .proc.driver.nvidia.registry: Binary: .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 331.113 Mon Dec 1 21:08:13 PST 2014 GCC version: gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1) .tmp.unity.support.test.0: ApportVersion: 2.14.1-0ubuntu3.10 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None Date: Tue May 19 10:26:07 2015 DistUpgraded: Fresh install DistroCodename: trusty DistroVariant: ubuntu ExtraDebuggingInterest: No GraphicsCard: Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. Device [1043:171d] Subsystem: ASUSTeK Computer Inc. Device [1043:171d] InstallationDate: Installed on 2015-04-22 (27 days ago) InstallationMedia: Ubuntu 14.04.2 LTS Trusty Tahr - Release amd64 (20150218.1) MachineType: ASUSTeK COMPUTER INC. G751JM ProcEnviron: LANGUAGE=en_CA:en PATH=(custom, no user) LANG=en_CA.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-37-generic.efi.signed root=UUID=2eed1689-3bf9-4e83-98a0-f8cc8f7d146f ro plymouth:debug splash quiet drm.debug=0xe vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/11/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: G751JM.205 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: G751JM dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrG751JM.205:bd07/11/2014:svnASUSTeKCOMPUTERINC.:pnG751JM:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG751JM:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: G751JM dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri N/A version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A version.xserver-xorg-core: xserver-xorg-core N/A version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A xserver.bootTime: Fri May 15 12:34:52 2015 xserver.configfile: /etc/X11/xorg.conf xserver.errors: NVIDIA(0): Failed to initiate mode change. NVIDIA(0): Failed to complete mode change xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id1132 vendor LGD xserver.version: 2:1.16.0-1ubuntu1.2~trusty2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1456678/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1456678] Re: Display refresh issue
Chris Capobianco, thank you for reporting this and helping make Ubuntu better. As per http://www.asus.com/Notebooks_Ultrabooks/ASUS_ROG_G751JM/HelpDesk_Download/ an update to your computer's buggy and outdated BIOS is available (206). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version sudo dmidecode -s bios-release-date For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report. Once the BIOS is updated, and the information above is provided, then please mark this report Status New. Thank you for your understanding. ** Tags added: bios-outdated-206 ** Changed in: xorg (Ubuntu) Importance: Undecided = Low ** Changed in: xorg (Ubuntu) Status: New = Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1456678 Title: Display refresh issue Status in xorg package in Ubuntu: Incomplete Bug description: Laptop and external display do not always refresh properly, typically leaving previous content when switching desktops or when changing window focus. Other times not all the content is rendered until the cursor is swiped through this region or a window is selected, revealing the actual content. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8.1 ProcVersionSignature: Ubuntu 3.16.0-37.51~14.04.1-generic 3.16.7-ckt9 Uname: Linux 3.16.0-37-generic x86_64 NonfreeKernelModules: sep3_15 pax nvidia wl .proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0' .proc.driver.nvidia.registry: Binary: .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 331.113 Mon Dec 1 21:08:13 PST 2014 GCC version: gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1) .tmp.unity.support.test.0: ApportVersion: 2.14.1-0ubuntu3.10 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None Date: Tue May 19 10:26:07 2015 DistUpgraded: Fresh install DistroCodename: trusty DistroVariant: ubuntu ExtraDebuggingInterest: No GraphicsCard: Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. Device [1043:171d] Subsystem: ASUSTeK Computer Inc. Device [1043:171d] InstallationDate: Installed on 2015-04-22 (27 days ago) InstallationMedia: Ubuntu 14.04.2 LTS Trusty Tahr - Release amd64 (20150218.1) MachineType: ASUSTeK COMPUTER INC. G751JM ProcEnviron: LANGUAGE=en_CA:en PATH=(custom, no user) LANG=en_CA.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-37-generic.efi.signed root=UUID=2eed1689-3bf9-4e83-98a0-f8cc8f7d146f ro plymouth:debug splash quiet drm.debug=0xe vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/11/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: G751JM.205 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: G751JM dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrG751JM.205:bd07/11/2014:svnASUSTeKCOMPUTERINC.:pnG751JM:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG751JM:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: G751JM dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri N/A version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A version.xserver-xorg-core: xserver-xorg-core N/A version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A xserver.bootTime: Fri May 15 12:34:52 2015 xserver.configfile: /etc/X11/xorg.conf xserver.errors: NVIDIA(0): Failed to initiate mode change. NVIDIA(0): Failed to complete mode change xserver.logfile: /var/log/Xorg.0.log
