[Touch-packages] [Bug 1519029] Re: Lenovo T240 in Dock, bad resolution on logon and no mouse pointer
Upgraded the BIOS, seeing same exact symptoms as before. root@jeremiah:~# dmidecode -s bios-version && sudo dmidecode -s bios-release-date GIET83WW (2.33 ) 08/25/2015 ** Changed in: xorg (Ubuntu) Status: Incomplete => New ** Summary changed: - Lenovo T240 in Dock, bad resolution on logon and no mouse pointer + Lenovo X240 in Dock, bad resolution on logon and no mouse pointer -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1519029 Title: Lenovo X240 in Dock, bad resolution on logon and no mouse pointer Status in xorg package in Ubuntu: New Bug description: Laptop works perfectly when not docked. If I boot when in the dock, the logon screen is highly corrupted. I can enter my username and password anyway and then it logs me in, I can see the screen on the external display, and everything works EXCEPT my mouse pointer is invisible! I can move the mouse around and if I get it in the right place (for example, I can get to a corner) and click it works, so the OS "knows" where the mouse pointer is but I just can't see it. If I boot up and log in with the laptop undocked, and then place in the dock, everything works perfectly. ProblemType: Bug DistroRelease: Ubuntu 15.10 Package: xorg 1:7.7+7ubuntu4 ProcVersionSignature: Ubuntu 4.2.0-18.22-generic 4.2.3 Uname: Linux 4.2.0-18-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.19.1-0ubuntu5 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Mon Nov 23 08:41:43 2015 DistUpgraded: 2015-11-15 14:47:03,747 DEBUG enabling apt cron job DistroCodename: wily DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 0b) (prog-if 00 [VGA controller]) Subsystem: Lenovo ThinkPad X240 [17aa:2214] InstallationDate: Installed on 2014-04-04 (597 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Beta amd64 (20140326) MachineType: LENOVO 20AL009CUS ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.2.0-18-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: Upgraded to wily on 2015-11-15 (7 days ago) dmi.bios.date: 02/06/2014 dmi.bios.vendor: LENOVO dmi.bios.version: GIET69WW (2.19 ) dmi.board.asset.tag: Not Available dmi.board.name: 20AL009CUS dmi.board.vendor: LENOVO dmi.board.version: 0B98401 PRO dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvrGIET69WW(2.19):bd02/06/2014:svnLENOVO:pn20AL009CUS:pvrThinkPadX240:rvnLENOVO:rn20AL009CUS:rvr0B98401PRO:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 20AL009CUS dmi.product.version: ThinkPad X240 dmi.sys.vendor: LENOVO version.compiz: compiz 1:0.9.12.2+15.10.20151015-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.64-1 version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4 version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3 xserver.bootTime: Mon Nov 23 08:30:48 2015 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id1005 vendor LGD xserver.version: 2:1.17.2-1ubuntu9 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1519029/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1519029] Re: Lenovo T240 in Dock, bad resolution on logon and no mouse pointer
Adam, thank you for reporting this and helping make Ubuntu better. As per https://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/giuj20uc.txt an update to your computer's buggy and outdated BIOS is available (2.33). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report. Once the BIOS is updated, if the problem is still reproducible, and the information above is provided, then please mark this report Status New. Otherwise, please mark this as Invalid. Thank you for your understanding. ** Changed in: xorg (Ubuntu) Importance: Undecided => Low ** Changed in: xorg (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1519029 Title: Lenovo T240 in Dock, bad resolution on logon and no mouse pointer Status in xorg package in Ubuntu: Incomplete Bug description: Laptop works perfectly when not docked. If I boot when in the dock, the logon screen is highly corrupted. I can enter my username and password anyway and then it logs me in, I can see the screen on the external display, and everything works EXCEPT my mouse pointer is invisible! I can move the mouse around and if I get it in the right place (for example, I can get to a corner) and click it works, so the OS "knows" where the mouse pointer is but I just can't see it. If I boot up and log in with the laptop undocked, and then place in the dock, everything works perfectly. ProblemType: Bug DistroRelease: Ubuntu 15.10 Package: xorg 1:7.7+7ubuntu4 ProcVersionSignature: Ubuntu 4.2.0-18.22-generic 4.2.3 Uname: Linux 4.2.0-18-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.19.1-0ubuntu5 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Mon Nov 23 08:41:43 2015 DistUpgraded: 2015-11-15 14:47:03,747 DEBUG enabling apt cron job DistroCodename: wily DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 0b) (prog-if 00 [VGA controller]) Subsystem: Lenovo ThinkPad X240 [17aa:2214] InstallationDate: Installed on 2014-04-04 (597 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Beta amd64 (20140326) MachineType: LENOVO 20AL009CUS ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.2.0-18-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: Upgraded to wily on 2015-11-15 (7 days ago) dmi.bios.date: 02/06/2014 dmi.bios.vendor: LENOVO dmi.bios.version: GIET69WW (2.19 ) dmi.board.asset.tag: Not Available dmi.board.name: 20AL009CUS dmi.board.vendor: LENOVO dmi.board.version: 0B98401 PRO dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvrGIET69WW(2.19):bd02/06/2014:svnLENOVO:pn20AL009CUS:pvrThinkPadX240:rvnLENOVO:rn20AL009CUS:rvr0B98401PRO:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 20AL009CUS dmi.product.version: ThinkPad X240 dmi.sys.vendor: LENOVO version.compiz: compiz 1:0.9.12.2+15.10.20151015-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.64-1 version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4 version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3 xserver.bootTime: Mon Nov 23 08:30:48 2015 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id1005 vendor LGD xserver.version: 2:1.17.2-1ubuntu9 To manage notifications about
[Touch-packages] [Bug 1519029] Re: Lenovo T240 in Dock, bad resolution on logon and no mouse pointer
** Tags added: bios-outdated-2.33 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1519029 Title: Lenovo T240 in Dock, bad resolution on logon and no mouse pointer Status in xorg package in Ubuntu: Incomplete Bug description: Laptop works perfectly when not docked. If I boot when in the dock, the logon screen is highly corrupted. I can enter my username and password anyway and then it logs me in, I can see the screen on the external display, and everything works EXCEPT my mouse pointer is invisible! I can move the mouse around and if I get it in the right place (for example, I can get to a corner) and click it works, so the OS "knows" where the mouse pointer is but I just can't see it. If I boot up and log in with the laptop undocked, and then place in the dock, everything works perfectly. ProblemType: Bug DistroRelease: Ubuntu 15.10 Package: xorg 1:7.7+7ubuntu4 ProcVersionSignature: Ubuntu 4.2.0-18.22-generic 4.2.3 Uname: Linux 4.2.0-18-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.19.1-0ubuntu5 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Mon Nov 23 08:41:43 2015 DistUpgraded: 2015-11-15 14:47:03,747 DEBUG enabling apt cron job DistroCodename: wily DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 0b) (prog-if 00 [VGA controller]) Subsystem: Lenovo ThinkPad X240 [17aa:2214] InstallationDate: Installed on 2014-04-04 (597 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Beta amd64 (20140326) MachineType: LENOVO 20AL009CUS ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.2.0-18-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: Upgraded to wily on 2015-11-15 (7 days ago) dmi.bios.date: 02/06/2014 dmi.bios.vendor: LENOVO dmi.bios.version: GIET69WW (2.19 ) dmi.board.asset.tag: Not Available dmi.board.name: 20AL009CUS dmi.board.vendor: LENOVO dmi.board.version: 0B98401 PRO dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvrGIET69WW(2.19):bd02/06/2014:svnLENOVO:pn20AL009CUS:pvrThinkPadX240:rvnLENOVO:rn20AL009CUS:rvr0B98401PRO:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 20AL009CUS dmi.product.version: ThinkPad X240 dmi.sys.vendor: LENOVO version.compiz: compiz 1:0.9.12.2+15.10.20151015-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.64-1 version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4 version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3 xserver.bootTime: Mon Nov 23 08:30:48 2015 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id1005 vendor LGD xserver.version: 2:1.17.2-1ubuntu9 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1519029/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp