[Touch-packages] [Bug 1550490] Re: network-manager unresponsive after suspend
*** This bug is a duplicate of bug 1585863 *** https://bugs.launchpad.net/bugs/1585863 ** This bug has been marked a duplicate of bug 1585863 WiFi malfunction after suspend & resume stress -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to network-manager in Ubuntu. https://bugs.launchpad.net/bugs/1550490 Title: network-manager unresponsive after suspend Status in network-manager package in Ubuntu: Confirmed Bug description: I'm using an Ubuntu OEM image on the Dell Precision 5510. After unboxing and applying all updates (running apt-get update/upgrade multiple times), if I suspend the system, when it comes back, networking shows as "disabled". The network interfaces however are still up. Once I kill the NetworkManager process, networking comes back. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: network-manager 0.9.8.8-0ubuntu7.2 ProcVersionSignature: Ubuntu 3.19.0-33.38~14.04.1-generic 3.19.8-ckt7 Uname: Linux 3.19.0-33-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 CurrentDesktop: Unity Date: Fri Feb 26 11:43:28 2016 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-trusty-amd64-osp1-20150721-1 IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2016-02-25 (1 days ago) InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20150721-23:28 IpRoute: default via 172.24.64.1 dev wlan0 proto static 172.24.64.0/19 dev wlan0 proto kernel scope link src 172.24.67.197 metric 9 NetworkManager.state: [main] NetworkingEnabled=true WirelessEnabled=true WWANEnabled=true WimaxEnabled=true SourcePackage: network-manager UpgradeStatus: No upgrade log present (probably fresh install) nmcli-con: NAME UUID TYPE TIMESTAMPTIMESTAMP-REAL AUTOCONNECT READONLY DBUS-PATH sfo3 aa8c189d-e8dd-429b-948f-025579dfbe33 802-11-wireless 1456515772 Fri 26 Feb 2016 11:42:52 AM PSTyes no /org/freedesktop/NetworkManager/Settings/0 nmcli-dev: DEVICE TYPE STATE DBUS-PATH wlan0 802-11-wireless connected /org/freedesktop/NetworkManager/Devices/0 nmcli-nm: RUNNING VERSIONSTATE NET-ENABLED WIFI-HARDWARE WIFI WWAN-HARDWARE WWAN running 0.9.8.8connected enabled enabled enabledenabled disabled To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/network-manager/+bug/1550490/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1550490] Re: network-manager unresponsive after suspend
that link doesn't work for me either -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to network-manager in Ubuntu. https://bugs.launchpad.net/bugs/1550490 Title: network-manager unresponsive after suspend Status in network-manager package in Ubuntu: Confirmed Bug description: I'm using an Ubuntu OEM image on the Dell Precision 5510. After unboxing and applying all updates (running apt-get update/upgrade multiple times), if I suspend the system, when it comes back, networking shows as "disabled". The network interfaces however are still up. Once I kill the NetworkManager process, networking comes back. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: network-manager 0.9.8.8-0ubuntu7.2 ProcVersionSignature: Ubuntu 3.19.0-33.38~14.04.1-generic 3.19.8-ckt7 Uname: Linux 3.19.0-33-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 CurrentDesktop: Unity Date: Fri Feb 26 11:43:28 2016 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-trusty-amd64-osp1-20150721-1 IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2016-02-25 (1 days ago) InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20150721-23:28 IpRoute: default via 172.24.64.1 dev wlan0 proto static 172.24.64.0/19 dev wlan0 proto kernel scope link src 172.24.67.197 metric 9 NetworkManager.state: [main] NetworkingEnabled=true WirelessEnabled=true WWANEnabled=true WimaxEnabled=true SourcePackage: network-manager UpgradeStatus: No upgrade log present (probably fresh install) nmcli-con: NAME UUID TYPE TIMESTAMPTIMESTAMP-REAL AUTOCONNECT READONLY DBUS-PATH sfo3 aa8c189d-e8dd-429b-948f-025579dfbe33 802-11-wireless 1456515772 Fri 26 Feb 2016 11:42:52 AM PSTyes no /org/freedesktop/NetworkManager/Settings/0 nmcli-dev: DEVICE TYPE STATE DBUS-PATH wlan0 802-11-wireless connected /org/freedesktop/NetworkManager/Devices/0 nmcli-nm: RUNNING VERSIONSTATE NET-ENABLED WIFI-HARDWARE WIFI WWAN-HARDWARE WWAN running 0.9.8.8connected enabled enabled enabledenabled disabled To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/network-manager/+bug/1550490/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1550490] Re: network-manager unresponsive after suspend
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: network-manager (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to network-manager in Ubuntu. https://bugs.launchpad.net/bugs/1550490 Title: network-manager unresponsive after suspend Status in network-manager package in Ubuntu: Confirmed Bug description: I'm using an Ubuntu OEM image on the Dell Precision 5510. After unboxing and applying all updates (running apt-get update/upgrade multiple times), if I suspend the system, when it comes back, networking shows as "disabled". The network interfaces however are still up. Once I kill the NetworkManager process, networking comes back. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: network-manager 0.9.8.8-0ubuntu7.2 ProcVersionSignature: Ubuntu 3.19.0-33.38~14.04.1-generic 3.19.8-ckt7 Uname: Linux 3.19.0-33-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 CurrentDesktop: Unity Date: Fri Feb 26 11:43:28 2016 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-trusty-amd64-osp1-20150721-1 IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2016-02-25 (1 days ago) InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20150721-23:28 IpRoute: default via 172.24.64.1 dev wlan0 proto static 172.24.64.0/19 dev wlan0 proto kernel scope link src 172.24.67.197 metric 9 NetworkManager.state: [main] NetworkingEnabled=true WirelessEnabled=true WWANEnabled=true WimaxEnabled=true SourcePackage: network-manager UpgradeStatus: No upgrade log present (probably fresh install) nmcli-con: NAME UUID TYPE TIMESTAMPTIMESTAMP-REAL AUTOCONNECT READONLY DBUS-PATH sfo3 aa8c189d-e8dd-429b-948f-025579dfbe33 802-11-wireless 1456515772 Fri 26 Feb 2016 11:42:52 AM PSTyes no /org/freedesktop/NetworkManager/Settings/0 nmcli-dev: DEVICE TYPE STATE DBUS-PATH wlan0 802-11-wireless connected /org/freedesktop/NetworkManager/Devices/0 nmcli-nm: RUNNING VERSIONSTATE NET-ENABLED WIFI-HARDWARE WIFI WWAN-HARDWARE WWAN running 0.9.8.8connected enabled enabled enabledenabled disabled To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/network-manager/+bug/1550490/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1550490] Re: network-manager unresponsive after suspend
That link doesn't work for me -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to network-manager in Ubuntu. https://bugs.launchpad.net/bugs/1550490 Title: network-manager unresponsive after suspend Status in network-manager package in Ubuntu: New Bug description: I'm using an Ubuntu OEM image on the Dell Precision 5510. After unboxing and applying all updates (running apt-get update/upgrade multiple times), if I suspend the system, when it comes back, networking shows as "disabled". The network interfaces however are still up. Once I kill the NetworkManager process, networking comes back. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: network-manager 0.9.8.8-0ubuntu7.2 ProcVersionSignature: Ubuntu 3.19.0-33.38~14.04.1-generic 3.19.8-ckt7 Uname: Linux 3.19.0-33-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 CurrentDesktop: Unity Date: Fri Feb 26 11:43:28 2016 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-trusty-amd64-osp1-20150721-1 IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2016-02-25 (1 days ago) InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20150721-23:28 IpRoute: default via 172.24.64.1 dev wlan0 proto static 172.24.64.0/19 dev wlan0 proto kernel scope link src 172.24.67.197 metric 9 NetworkManager.state: [main] NetworkingEnabled=true WirelessEnabled=true WWANEnabled=true WimaxEnabled=true SourcePackage: network-manager UpgradeStatus: No upgrade log present (probably fresh install) nmcli-con: NAME UUID TYPE TIMESTAMPTIMESTAMP-REAL AUTOCONNECT READONLY DBUS-PATH sfo3 aa8c189d-e8dd-429b-948f-025579dfbe33 802-11-wireless 1456515772 Fri 26 Feb 2016 11:42:52 AM PSTyes no /org/freedesktop/NetworkManager/Settings/0 nmcli-dev: DEVICE TYPE STATE DBUS-PATH wlan0 802-11-wireless connected /org/freedesktop/NetworkManager/Devices/0 nmcli-nm: RUNNING VERSIONSTATE NET-ENABLED WIFI-HARDWARE WIFI WWAN-HARDWARE WWAN running 0.9.8.8connected enabled enabled enabledenabled disabled To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/network-manager/+bug/1550490/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1550490] Re: network-manager unresponsive after suspend
Also tracked at https://bugs.launchpad.net/somerville/+bug/1551516 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to network-manager in Ubuntu. https://bugs.launchpad.net/bugs/1550490 Title: network-manager unresponsive after suspend Status in network-manager package in Ubuntu: New Bug description: I'm using an Ubuntu OEM image on the Dell Precision 5510. After unboxing and applying all updates (running apt-get update/upgrade multiple times), if I suspend the system, when it comes back, networking shows as "disabled". The network interfaces however are still up. Once I kill the NetworkManager process, networking comes back. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: network-manager 0.9.8.8-0ubuntu7.2 ProcVersionSignature: Ubuntu 3.19.0-33.38~14.04.1-generic 3.19.8-ckt7 Uname: Linux 3.19.0-33-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 CurrentDesktop: Unity Date: Fri Feb 26 11:43:28 2016 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-trusty-amd64-osp1-20150721-1 IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2016-02-25 (1 days ago) InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20150721-23:28 IpRoute: default via 172.24.64.1 dev wlan0 proto static 172.24.64.0/19 dev wlan0 proto kernel scope link src 172.24.67.197 metric 9 NetworkManager.state: [main] NetworkingEnabled=true WirelessEnabled=true WWANEnabled=true WimaxEnabled=true SourcePackage: network-manager UpgradeStatus: No upgrade log present (probably fresh install) nmcli-con: NAME UUID TYPE TIMESTAMPTIMESTAMP-REAL AUTOCONNECT READONLY DBUS-PATH sfo3 aa8c189d-e8dd-429b-948f-025579dfbe33 802-11-wireless 1456515772 Fri 26 Feb 2016 11:42:52 AM PSTyes no /org/freedesktop/NetworkManager/Settings/0 nmcli-dev: DEVICE TYPE STATE DBUS-PATH wlan0 802-11-wireless connected /org/freedesktop/NetworkManager/Devices/0 nmcli-nm: RUNNING VERSIONSTATE NET-ENABLED WIFI-HARDWARE WIFI WWAN-HARDWARE WWAN running 0.9.8.8connected enabled enabled enabledenabled disabled To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/network-manager/+bug/1550490/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1550490] Re: network-manager unresponsive after suspend
Note that trying to turn on and off the wireless card using the wireless hotkey did not help. As can be seen from the logs, NM reports wifi's killswitch status change but still does not see any APs or try reconnecting. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to network-manager in Ubuntu. https://bugs.launchpad.net/bugs/1550490 Title: network-manager unresponsive after suspend Status in network-manager package in Ubuntu: New Bug description: I'm using an Ubuntu OEM image on the Dell Precision 5510. After unboxing and applying all updates (running apt-get update/upgrade multiple times), if I suspend the system, when it comes back, networking shows as "disabled". The network interfaces however are still up. Once I kill the NetworkManager process, networking comes back. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: network-manager 0.9.8.8-0ubuntu7.2 ProcVersionSignature: Ubuntu 3.19.0-33.38~14.04.1-generic 3.19.8-ckt7 Uname: Linux 3.19.0-33-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 CurrentDesktop: Unity Date: Fri Feb 26 11:43:28 2016 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-trusty-amd64-osp1-20150721-1 IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2016-02-25 (1 days ago) InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20150721-23:28 IpRoute: default via 172.24.64.1 dev wlan0 proto static 172.24.64.0/19 dev wlan0 proto kernel scope link src 172.24.67.197 metric 9 NetworkManager.state: [main] NetworkingEnabled=true WirelessEnabled=true WWANEnabled=true WimaxEnabled=true SourcePackage: network-manager UpgradeStatus: No upgrade log present (probably fresh install) nmcli-con: NAME UUID TYPE TIMESTAMPTIMESTAMP-REAL AUTOCONNECT READONLY DBUS-PATH sfo3 aa8c189d-e8dd-429b-948f-025579dfbe33 802-11-wireless 1456515772 Fri 26 Feb 2016 11:42:52 AM PSTyes no /org/freedesktop/NetworkManager/Settings/0 nmcli-dev: DEVICE TYPE STATE DBUS-PATH wlan0 802-11-wireless connected /org/freedesktop/NetworkManager/Devices/0 nmcli-nm: RUNNING VERSIONSTATE NET-ENABLED WIFI-HARDWARE WIFI WWAN-HARDWARE WWAN running 0.9.8.8connected enabled enabled enabledenabled disabled To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/network-manager/+bug/1550490/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1550490] Re: network-manager unresponsive after suspend
This occurred about every five to ten reboots. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to network-manager in Ubuntu. https://bugs.launchpad.net/bugs/1550490 Title: network-manager unresponsive after suspend Status in network-manager package in Ubuntu: New Bug description: I'm using an Ubuntu OEM image on the Dell Precision 5510. After unboxing and applying all updates (running apt-get update/upgrade multiple times), if I suspend the system, when it comes back, networking shows as "disabled". The network interfaces however are still up. Once I kill the NetworkManager process, networking comes back. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: network-manager 0.9.8.8-0ubuntu7.2 ProcVersionSignature: Ubuntu 3.19.0-33.38~14.04.1-generic 3.19.8-ckt7 Uname: Linux 3.19.0-33-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 CurrentDesktop: Unity Date: Fri Feb 26 11:43:28 2016 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-trusty-amd64-osp1-20150721-1 IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2016-02-25 (1 days ago) InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20150721-23:28 IpRoute: default via 172.24.64.1 dev wlan0 proto static 172.24.64.0/19 dev wlan0 proto kernel scope link src 172.24.67.197 metric 9 NetworkManager.state: [main] NetworkingEnabled=true WirelessEnabled=true WWANEnabled=true WimaxEnabled=true SourcePackage: network-manager UpgradeStatus: No upgrade log present (probably fresh install) nmcli-con: NAME UUID TYPE TIMESTAMPTIMESTAMP-REAL AUTOCONNECT READONLY DBUS-PATH sfo3 aa8c189d-e8dd-429b-948f-025579dfbe33 802-11-wireless 1456515772 Fri 26 Feb 2016 11:42:52 AM PSTyes no /org/freedesktop/NetworkManager/Settings/0 nmcli-dev: DEVICE TYPE STATE DBUS-PATH wlan0 802-11-wireless connected /org/freedesktop/NetworkManager/Devices/0 nmcli-nm: RUNNING VERSIONSTATE NET-ENABLED WIFI-HARDWARE WIFI WWAN-HARDWARE WWAN running 0.9.8.8connected enabled enabled enabledenabled disabled To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/network-manager/+bug/1550490/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1550490] Re: network-manager unresponsive after suspend
The failure was seen with WPA2 Personal with an Aruba access point. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to network-manager in Ubuntu. https://bugs.launchpad.net/bugs/1550490 Title: network-manager unresponsive after suspend Status in network-manager package in Ubuntu: New Bug description: I'm using an Ubuntu OEM image on the Dell Precision 5510. After unboxing and applying all updates (running apt-get update/upgrade multiple times), if I suspend the system, when it comes back, networking shows as "disabled". The network interfaces however are still up. Once I kill the NetworkManager process, networking comes back. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: network-manager 0.9.8.8-0ubuntu7.2 ProcVersionSignature: Ubuntu 3.19.0-33.38~14.04.1-generic 3.19.8-ckt7 Uname: Linux 3.19.0-33-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 CurrentDesktop: Unity Date: Fri Feb 26 11:43:28 2016 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-trusty-amd64-osp1-20150721-1 IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2016-02-25 (1 days ago) InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20150721-23:28 IpRoute: default via 172.24.64.1 dev wlan0 proto static 172.24.64.0/19 dev wlan0 proto kernel scope link src 172.24.67.197 metric 9 NetworkManager.state: [main] NetworkingEnabled=true WirelessEnabled=true WWANEnabled=true WimaxEnabled=true SourcePackage: network-manager UpgradeStatus: No upgrade log present (probably fresh install) nmcli-con: NAME UUID TYPE TIMESTAMPTIMESTAMP-REAL AUTOCONNECT READONLY DBUS-PATH sfo3 aa8c189d-e8dd-429b-948f-025579dfbe33 802-11-wireless 1456515772 Fri 26 Feb 2016 11:42:52 AM PSTyes no /org/freedesktop/NetworkManager/Settings/0 nmcli-dev: DEVICE TYPE STATE DBUS-PATH wlan0 802-11-wireless connected /org/freedesktop/NetworkManager/Devices/0 nmcli-nm: RUNNING VERSIONSTATE NET-ENABLED WIFI-HARDWARE WIFI WWAN-HARDWARE WWAN running 0.9.8.8connected enabled enabled enabledenabled disabled To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/network-manager/+bug/1550490/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp