Looking into the error_log which got automatically attached to this bug
report, CUPS is not finding its auxiliary files, especially filters and
backends.Has the CUPS daemon access to all required directories and to
the root file system in general? Are all needed packages installed (like
cups-filters for example)?
** Changed in: system-config-printer (Ubuntu)
Status: New => Incomplete
** Package changed: system-config-printer (Ubuntu) => cups (Ubuntu)
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https://bugs.launchpad.net/bugs/1578501
Title:
Can't add network printer
Status in cups package in Ubuntu:
Incomplete
Bug description:
Ubuntu 16.04
CUPS: «server-error-internal-error» when I adding a network HP Printer.
Screen in attachment.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: system-config-printer-gnome 1.5.7+20160212-0ubuntu2
ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
Uname: Linux 4.4.0-21-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_modeset nvidia
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
CurrentDesktop: Unity
Date: Thu May 5 08:54:12 2016
ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
InstallationDate: Installed on 2015-01-22 (468 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
InterpreterPath: /usr/bin/python3.5
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No
destinations added.
MachineType: Hewlett-Packard p6-2412er
PackageArchitecture: all
Papersize: a4
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic.efi.signed
root=UUID=bfe27f40-1b02-4e97-9ce9-5ba926a696b2 ro quiet splash vt.handoff=7
SourcePackage: system-config-printer
UpgradeStatus: Upgraded to xenial on 2016-05-04 (0 days ago)
dmi.bios.date: 06/25/2014
dmi.bios.vendor: AMI
dmi.bios.version: 8.19
dmi.board.name: 2ADA
dmi.board.vendor: Foxconn
dmi.board.version: 1.00
dmi.chassis.asset.tag: RUA30800W0
dmi.chassis.type: 3
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias:
dmi:bvnAMI:bvr8.19:bd06/25/2014:svnHewlett-Packard:pnp6-2412er:pvr:rvnFoxconn:rn2ADA:rvr1.00:cvnHewlett-Packard:ct3:cvr:
dmi.product.name: p6-2412er
dmi.sys.vendor: Hewlett-Packard
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