[Touch-packages] [Bug 1589194] Re: Browser freezes

2016-08-15 Thread Launchpad Bug Tracker
[Expired for webbrowser-app (Ubuntu) because there has been no activity
for 60 days.]

** Changed in: webbrowser-app (Ubuntu)
   Status: Incomplete => Expired

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Title:
  Browser freezes

Status in webbrowser-app package in Ubuntu:
  Expired

Bug description:
  I keep getting instances of the browser becoming unresponsive.

  Not sure if there is a single cause, but it does seem to happen if I
  attempt a pinch-zoom-out

  Workaround is to swipe in from the left edge, find the apps menu, and
  re-enter the browser with the icon

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1589194] Re: Browser freezes

2016-06-16 Thread Olivier Tilloy
Wow, you’re observing several different issues it seems (none of which
I’ve experienced myself, unfortunately).

Regarding that last comment: where you typing on the OSK or with a
physical keyboard connected, when the screen dimmed? That one would be
worth a separate bug report at
https://bugs.launchpad.net/powerd/+filebug.

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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to webbrowser-app in Ubuntu.
https://bugs.launchpad.net/bugs/1589194

Title:
  Browser freezes

Status in webbrowser-app package in Ubuntu:
  Incomplete

Bug description:
  I keep getting instances of the browser becoming unresponsive.

  Not sure if there is a single cause, but it does seem to happen if I
  attempt a pinch-zoom-out

  Workaround is to swipe in from the left edge, find the apps menu, and
  re-enter the browser with the icon

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/webbrowser-app/+bug/1589194/+subscriptions

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[Touch-packages] [Bug 1589194] Re: Browser freezes

2016-06-11 Thread Bob Harvey
The backlight dimming is confusing because it dimmed while I was typing
comment 12 and did not undim while I kept typing, I had to tap the
background outside the box then resume typing.. So it is not clear how
important the dimming in the first report is.

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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to webbrowser-app in Ubuntu.
https://bugs.launchpad.net/bugs/1589194

Title:
  Browser freezes

Status in webbrowser-app package in Ubuntu:
  Incomplete

Bug description:
  I keep getting instances of the browser becoming unresponsive.

  Not sure if there is a single cause, but it does seem to happen if I
  attempt a pinch-zoom-out

  Workaround is to swipe in from the left edge, find the apps menu, and
  re-enter the browser with the icon

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/webbrowser-app/+bug/1589194/+subscriptions

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[Touch-packages] [Bug 1589194] Re: Browser freezes

2016-06-11 Thread Bob Harvey
The original problem happened last night, working without the screen
protector.. I was displaying. https://bugs.launchpad.net/canonical-
devices-system-image in portrait and tried to scroll down ( without
pinch zooming) I say down, I swiped up to see the bottom ofthe list.

Nowt happened when I swiped.. Swiping again I could not make it move.. I
could not change tabs, and the clickable links did nothing.

I right-slid the task view in, and switched to the app page.. I switched
back to the browser which then worked normally.

are there any relevant log files?

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to webbrowser-app in Ubuntu.
https://bugs.launchpad.net/bugs/1589194

Title:
  Browser freezes

Status in webbrowser-app package in Ubuntu:
  Incomplete

Bug description:
  I keep getting instances of the browser becoming unresponsive.

  Not sure if there is a single cause, but it does seem to happen if I
  attempt a pinch-zoom-out

  Workaround is to swipe in from the left edge, find the apps menu, and
  re-enter the browser with the icon

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/webbrowser-app/+bug/1589194/+subscriptions

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[Touch-packages] [Bug 1589194] Re: Browser freezes

2016-06-11 Thread Bob Harvey
Rotating the tablet half worked.. The locked up browser rotated but did
not resize.. I think Mir does the rotating, and webbrowser redraws when
it is told.. I think Webbrowser was not listening, just as it was not
listening to me tapping the other tabs

** Attachment added: "screenshot20160611_161631737.png"
   
https://bugs.launchpad.net/ubuntu/+source/webbrowser-app/+bug/1589194/+attachment/4681787/+files/screenshot20160611_161631737.png

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to webbrowser-app in Ubuntu.
https://bugs.launchpad.net/bugs/1589194

Title:
  Browser freezes

Status in webbrowser-app package in Ubuntu:
  Incomplete

Bug description:
  I keep getting instances of the browser becoming unresponsive.

  Not sure if there is a single cause, but it does seem to happen if I
  attempt a pinch-zoom-out

  Workaround is to swipe in from the left edge, find the apps menu, and
  re-enter the browser with the icon

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/webbrowser-app/+bug/1589194/+subscriptions

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[Touch-packages] [Bug 1589194] Re: Browser freezes

2016-06-11 Thread Bob Harvey
Rotating the tablet half worked.. The locked up browser rotated but did
not resize.. I think Mir does the rotating, and webbrowser redraws when
it is told.. I think Webbrowser was not listening, just as it was not
listening to me tapping the other tabs

** Attachment added: "screenshot20160611_161631737.png"
   
https://bugs.launchpad.net/ubuntu/+source/webbrowser-app/+bug/1589194/+attachment/4681788/+files/screenshot20160611_161631737.png

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to webbrowser-app in Ubuntu.
https://bugs.launchpad.net/bugs/1589194

Title:
  Browser freezes

Status in webbrowser-app package in Ubuntu:
  Incomplete

Bug description:
  I keep getting instances of the browser becoming unresponsive.

  Not sure if there is a single cause, but it does seem to happen if I
  attempt a pinch-zoom-out

  Workaround is to swipe in from the left edge, find the apps menu, and
  re-enter the browser with the icon

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/webbrowser-app/+bug/1589194/+subscriptions

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[Touch-packages] [Bug 1589194] Re: Browser freezes

2016-06-11 Thread Bob Harvey
** Attachment added: "This log was created immediately afterwards"
   
https://bugs.launchpad.net/ubuntu/+source/webbrowser-app/+bug/1589194/+attachment/4681789/+files/unity8.log.1.gz

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to webbrowser-app in Ubuntu.
https://bugs.launchpad.net/bugs/1589194

Title:
  Browser freezes

Status in webbrowser-app package in Ubuntu:
  Incomplete

Bug description:
  I keep getting instances of the browser becoming unresponsive.

  Not sure if there is a single cause, but it does seem to happen if I
  attempt a pinch-zoom-out

  Workaround is to swipe in from the left edge, find the apps menu, and
  re-enter the browser with the icon

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/webbrowser-app/+bug/1589194/+subscriptions

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[Touch-packages] [Bug 1589194] Re: Browser freezes

2016-06-11 Thread Bob Harvey
The fault appeared about 16:20 ; I killed the browser at 16:21

** Attachment added: "Previous log"
   
https://bugs.launchpad.net/ubuntu/+source/webbrowser-app/+bug/1589194/+attachment/4681790/+files/unity8.log.2.gz

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to webbrowser-app in Ubuntu.
https://bugs.launchpad.net/bugs/1589194

Title:
  Browser freezes

Status in webbrowser-app package in Ubuntu:
  Incomplete

Bug description:
  I keep getting instances of the browser becoming unresponsive.

  Not sure if there is a single cause, but it does seem to happen if I
  attempt a pinch-zoom-out

  Workaround is to swipe in from the left edge, find the apps menu, and
  re-enter the browser with the icon

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/webbrowser-app/+bug/1589194/+subscriptions

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[Touch-packages] [Bug 1589194] Re: Browser freezes

2016-06-11 Thread Bob Harvey
Not sure if this is related.
Today I closed a tab which vanished, but the browser locked up.. Switching back 
to it from the app menu did not help.. I had to stop it and restart it.. It 
restarted with the closed tab reinstated, which then closed normally.


** Attachment added: "Closed tab.. Cannot access any others"
   
https://bugs.launchpad.net/ubuntu/+source/webbrowser-app/+bug/1589194/+attachment/4681786/+files/screenshot20160611_161626472.png

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to webbrowser-app in Ubuntu.
https://bugs.launchpad.net/bugs/1589194

Title:
  Browser freezes

Status in webbrowser-app package in Ubuntu:
  Incomplete

Bug description:
  I keep getting instances of the browser becoming unresponsive.

  Not sure if there is a single cause, but it does seem to happen if I
  attempt a pinch-zoom-out

  Workaround is to swipe in from the left edge, find the apps menu, and
  re-enter the browser with the icon

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/webbrowser-app/+bug/1589194/+subscriptions

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Re: [Touch-packages] [Bug 1589194] Re: Browser freezes

2016-06-08 Thread Bob Harvey
Not at home ATM. Will take protector off next week when I am back.

On Wed, Jun 08, 2016 at 6:20 PM, Olivier Tilloy < olivier.til...@canonical.com 
[olivier.til...@canonical.com] > wrote:
I just smoke-tested pinch-to-zoom on various websites on my M10, and I
must admit it’s not very responsive, sometimes it takes a few attempts
to get it to react. However I’ve never seen the browser become
unresponsive. I wonder if the screen protector is to blame…

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report.
https://bugs.launchpad.net/bugs/1589194

Title:
Browser freezes

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/webbrowser-app/+bug/1589194/+subscriptions

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to webbrowser-app in Ubuntu.
https://bugs.launchpad.net/bugs/1589194

Title:
  Browser freezes

Status in webbrowser-app package in Ubuntu:
  Incomplete

Bug description:
  I keep getting instances of the browser becoming unresponsive.

  Not sure if there is a single cause, but it does seem to happen if I
  attempt a pinch-zoom-out

  Workaround is to swipe in from the left edge, find the apps menu, and
  re-enter the browser with the icon

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/webbrowser-app/+bug/1589194/+subscriptions

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[Touch-packages] [Bug 1589194] Re: Browser freezes

2016-06-08 Thread Olivier Tilloy
I just smoke-tested pinch-to-zoom on various websites on my M10, and I
must admit it’s not very responsive, sometimes it takes a few attempts
to get it to react. However I’ve never seen the browser become
unresponsive. I wonder if the screen protector is to blame…

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to webbrowser-app in Ubuntu.
https://bugs.launchpad.net/bugs/1589194

Title:
  Browser freezes

Status in webbrowser-app package in Ubuntu:
  Incomplete

Bug description:
  I keep getting instances of the browser becoming unresponsive.

  Not sure if there is a single cause, but it does seem to happen if I
  attempt a pinch-zoom-out

  Workaround is to swipe in from the left edge, find the apps menu, and
  re-enter the browser with the icon

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/webbrowser-app/+bug/1589194/+subscriptions

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[Touch-packages] [Bug 1589194] Re: Browser freezes

2016-06-06 Thread Bob Harvey
There are, it seems, some web pagewhere pinchzooming doescnotcwork.. Is
that true, or am I seeing a more general zoom problem?

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to webbrowser-app in Ubuntu.
https://bugs.launchpad.net/bugs/1589194

Title:
  Browser freezes

Status in webbrowser-app package in Ubuntu:
  Incomplete

Bug description:
  I keep getting instances of the browser becoming unresponsive.

  Not sure if there is a single cause, but it does seem to happen if I
  attempt a pinch-zoom-out

  Workaround is to swipe in from the left edge, find the apps menu, and
  re-enter the browser with the icon

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/webbrowser-app/+bug/1589194/+subscriptions

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[Touch-packages] [Bug 1589194] Re: Browser freezes

2016-06-06 Thread Bob Harvey
Like I say, it's rare enough that I can't be dogmattic, but I do feel
that a two-finger-stretch to enlarge the view (zoom) is probably the.
Culprit.. I notice that this seems not to actually zoom, so I try again,
unsuccessfully, then notice that I cannot scroll,. Change tabs, select
anything at all on the browser.

Usually by now the screen has half dimmed and tapping the screen does
not brighten it up.. But I can pull down the indicator blind so the
tablet has not completely frozen, only the browser.. ( the brightness
returns, of course).

It feels to me as though the browser has lost the input focus to some
invisible thing.. Anything that wrests it from hence, like the
indicators, the right edge swipe, or the left edge menu, allows the
focus to then be given back to the browser.  I think.

Is it summat to do with the two finger gesture getting confused with
thecthree finger gesture?. I don't use the side stage thing because I
have not worked out how to get rid of it.

I am not as young as the developers, my finger action may be slightly
imprecise, and I am using BQ stick-on screen protector which definitely
impairs sensitivity.. I had to remove around a dozen instances of the
letter 'c' in place of spaces whilst creating this reply.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to webbrowser-app in Ubuntu.
https://bugs.launchpad.net/bugs/1589194

Title:
  Browser freezes

Status in webbrowser-app package in Ubuntu:
  Incomplete

Bug description:
  I keep getting instances of the browser becoming unresponsive.

  Not sure if there is a single cause, but it does seem to happen if I
  attempt a pinch-zoom-out

  Workaround is to swipe in from the left edge, find the apps menu, and
  re-enter the browser with the icon

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/webbrowser-app/+bug/1589194/+subscriptions

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[Touch-packages] [Bug 1589194] Re: Browser freezes

2016-06-06 Thread Olivier Tilloy
Thanks for the report Bob!
Could you please elaborate on what exactly seems to trigger the issue, and what 
you mean exactly by "unresponsive"? A list of steps that reliably trigger the 
bug would be ideal to help us reproduce and investigate the issue. Thanks!

** Changed in: webbrowser-app (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to webbrowser-app in Ubuntu.
https://bugs.launchpad.net/bugs/1589194

Title:
  Browser freezes

Status in webbrowser-app package in Ubuntu:
  Incomplete

Bug description:
  I keep getting instances of the browser becoming unresponsive.

  Not sure if there is a single cause, but it does seem to happen if I
  attempt a pinch-zoom-out

  Workaround is to swipe in from the left edge, find the apps menu, and
  re-enter the browser with the icon

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/webbrowser-app/+bug/1589194/+subscriptions

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[Touch-packages] [Bug 1589194] Re: Browser freezes

2016-06-04 Thread Bob Harvey
Tims is M10 tablet OTA11, but 10.1 was the same.

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Title:
  Browser freezes

Status in webbrowser-app package in Ubuntu:
  New

Bug description:
  I keep getting instances of the browser becoming unresponsive.

  Not sure if there is a single cause, but it does seem to happen if I
  attempt a pinch-zoom-out

  Workaround is to swipe in from the left edge, find the apps menu, and
  re-enter the browser with the icon

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/webbrowser-app/+bug/1589194/+subscriptions

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