You're running a non-OEM version of Ubuntu 16.04.1, which is too old to
fully support this platform. Canonical maintains driver backports for
this platform only for factory-installed Ubuntu 16.04, and that includes
backport DKMS packages. Either wait until this is backported to a later
Ubuntu 16.04 point release, use a later version of Ubuntu or purchase
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** Changed in: dell-sputnik
Status: New => Invalid
** Changed in: alsa-driver (Ubuntu)
Status: New => Invalid
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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1688317
Title:
PCI/internal sound card not detected
Status in Dell Sputnik:
Invalid
Status in alsa-driver package in Ubuntu:
Invalid
Bug description:
No sound card detected at all, no sound for laptop/bluetooth
headphones
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.4.0-77.98-generic 4.4.59
Uname: Linux 4.4.0-77-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq',
'/dev/snd/timer'] failed with exit code 1:
CurrentDesktop: Unity
Date: Thu May 4 10:41:20 2017
InstallationDate: Installed on 2017-01-25 (98 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64
(20160719)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/18/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.3.2
dmi.board.name: 0T3FTF
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.3.2:bd01/18/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn0T3FTF:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: XPS 13 9360
dmi.sys.vendor: Dell Inc.
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