[Touch-packages] [Bug 1691608] Re: Sporadic crackling sound from headphones
[Expired for Ubuntu because there has been no activity for 60 days.] ** Changed in: ubuntu Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1691608 Title: Sporadic crackling sound from headphones Status in Ubuntu: Expired Status in alsa-driver package in Ubuntu: Expired Bug description: Ubuntu 16.04 64 bit HP Pavilion 15-aw077nr (Touch) Laptop Headphones had sporadic crackling sound. More often when volume increases over 30% Laptop has B speakers and headphones worked fine in Win10 before I replaced it with Ubuntu. Output from bash alsa-info.sh command: upload=true=true= !! !!ALSA Information Script v 0.4.64 !! !!Script ran on: Thu May 18 01:25:26 UTC 2017 !!Linux Distribution !!-- Ubuntu 16.04.2 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 16.04.2 LTS" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 16.04.2 LTS" HOME_URL="http://www.ubuntu.com/; SUPPORT_URL="http://help.ubuntu.com/; BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/; UBUNTU_CODENAME=xenial !!DMI Information !!--- Manufacturer: HP Product Name: HP Pavilion Notebook Product Version: Firmware Version: F.23 Board Vendor: HP Board Name:81FB !!ACPI Device Status Information !!--- /sys/bus/acpi/devices/ACPI0003:00/status 15 /sys/bus/acpi/devices/ASD0001:00/status15 /sys/bus/acpi/devices/HPQ6001:00/status15 /sys/bus/acpi/devices/HPQ6007:00/status15 /sys/bus/acpi/devices/HPQ8001:00/status15 /sys/bus/acpi/devices/LNXPOWER:00/status 1 /sys/bus/acpi/devices/LNXPOWER:02/status 1 /sys/bus/acpi/devices/LNXPOWER:04/status 1 /sys/bus/acpi/devices/LNXVIDEO:00/status 15 /sys/bus/acpi/devices/MSFT0101:00/status 15 /sys/bus/acpi/devices/PNP0103:00/status15 /sys/bus/acpi/devices/PNP0A08:00/status15 /sys/bus/acpi/devices/PNP0C01:00/status15 /sys/bus/acpi/devices/PNP0C02:02/status15 /sys/bus/acpi/devices/PNP0C0A:00/status31 /sys/bus/acpi/devices/PNP0C0C:00/status11 /sys/bus/acpi/devices/PNP0C0F:00/status11 /sys/bus/acpi/devices/PNP0C0F:01/status11 /sys/bus/acpi/devices/PNP0C0F:02/status11 /sys/bus/acpi/devices/PNP0C0F:03/status11 /sys/bus/acpi/devices/PNP0C0F:04/status11 /sys/bus/acpi/devices/PNP0C0F:05/status11 /sys/bus/acpi/devices/PNP0C0F:06/status11 /sys/bus/acpi/devices/PNP0C0F:07/status11 /sys/bus/acpi/devices/SMB0001:00/status15 /sys/bus/acpi/devices/SYN3226:00/status15 /sys/bus/acpi/devices/device:3b/status 15 !!Kernel Information !!-- Kernel release:4.8.0-52-generic Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes !!ALSA Version !! Driver version: k4.8.0-52-generic Library version:1.0.14 Utilities version: 1.1.0 !!Loaded ALSA modules !!--- snd_hda_intel snd_hda_intel !!Sound Servers on this system !! Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes !!Soundcards recognised by ALSA !!- 0 [HDMI ]: HDA-Intel - HDA ATI HDMI HDA ATI HDMI at 0xfeb64000 irq 39 1 [Generic]: HDA-Intel - HD-Audio Generic HD-Audio Generic at 0xfeb6 irq 40 !!PCI Soundcards installed in the system !!-- 00:01.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Device 15b3 00:09.2 Audio device: Advanced Micro Devices, Inc. [AMD] Device 157a !!Advanced information - PCI Vendor/Device/Subsystem ID's !!--- 00:01.1 0403: 1002:15b3 Subsystem: 103c:81fb -- 00:09.2 0403: 1022:157a Subsystem: 103c:81fb !!Modprobe options (Sound related) !! snd_pcsp: index=-2 snd_usb_audio: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_usb_audio: index=-2 snd_usb_caiaq: index=-2 snd_usb_ua101: index=-2 snd_usb_us122l: index=-2 snd_usb_usx2y: index=-2 snd_cmipci: mpu_port=0x330 fm_port=0x388 snd_pcsp: index=-2 snd_usb_audio: index=-2 !!Loaded sound module options !!--- !!Module: snd_hda_intel align_buffer_size : -1 bdl_pos_adj :
[Touch-packages] [Bug 1691608] Re: Sporadic crackling sound from headphones
[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.] ** Changed in: alsa-driver (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1691608 Title: Sporadic crackling sound from headphones Status in Ubuntu: Expired Status in alsa-driver package in Ubuntu: Expired Bug description: Ubuntu 16.04 64 bit HP Pavilion 15-aw077nr (Touch) Laptop Headphones had sporadic crackling sound. More often when volume increases over 30% Laptop has B speakers and headphones worked fine in Win10 before I replaced it with Ubuntu. Output from bash alsa-info.sh command: upload=true=true= !! !!ALSA Information Script v 0.4.64 !! !!Script ran on: Thu May 18 01:25:26 UTC 2017 !!Linux Distribution !!-- Ubuntu 16.04.2 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 16.04.2 LTS" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 16.04.2 LTS" HOME_URL="http://www.ubuntu.com/; SUPPORT_URL="http://help.ubuntu.com/; BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/; UBUNTU_CODENAME=xenial !!DMI Information !!--- Manufacturer: HP Product Name: HP Pavilion Notebook Product Version: Firmware Version: F.23 Board Vendor: HP Board Name:81FB !!ACPI Device Status Information !!--- /sys/bus/acpi/devices/ACPI0003:00/status 15 /sys/bus/acpi/devices/ASD0001:00/status15 /sys/bus/acpi/devices/HPQ6001:00/status15 /sys/bus/acpi/devices/HPQ6007:00/status15 /sys/bus/acpi/devices/HPQ8001:00/status15 /sys/bus/acpi/devices/LNXPOWER:00/status 1 /sys/bus/acpi/devices/LNXPOWER:02/status 1 /sys/bus/acpi/devices/LNXPOWER:04/status 1 /sys/bus/acpi/devices/LNXVIDEO:00/status 15 /sys/bus/acpi/devices/MSFT0101:00/status 15 /sys/bus/acpi/devices/PNP0103:00/status15 /sys/bus/acpi/devices/PNP0A08:00/status15 /sys/bus/acpi/devices/PNP0C01:00/status15 /sys/bus/acpi/devices/PNP0C02:02/status15 /sys/bus/acpi/devices/PNP0C0A:00/status31 /sys/bus/acpi/devices/PNP0C0C:00/status11 /sys/bus/acpi/devices/PNP0C0F:00/status11 /sys/bus/acpi/devices/PNP0C0F:01/status11 /sys/bus/acpi/devices/PNP0C0F:02/status11 /sys/bus/acpi/devices/PNP0C0F:03/status11 /sys/bus/acpi/devices/PNP0C0F:04/status11 /sys/bus/acpi/devices/PNP0C0F:05/status11 /sys/bus/acpi/devices/PNP0C0F:06/status11 /sys/bus/acpi/devices/PNP0C0F:07/status11 /sys/bus/acpi/devices/SMB0001:00/status15 /sys/bus/acpi/devices/SYN3226:00/status15 /sys/bus/acpi/devices/device:3b/status 15 !!Kernel Information !!-- Kernel release:4.8.0-52-generic Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes !!ALSA Version !! Driver version: k4.8.0-52-generic Library version:1.0.14 Utilities version: 1.1.0 !!Loaded ALSA modules !!--- snd_hda_intel snd_hda_intel !!Sound Servers on this system !! Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes !!Soundcards recognised by ALSA !!- 0 [HDMI ]: HDA-Intel - HDA ATI HDMI HDA ATI HDMI at 0xfeb64000 irq 39 1 [Generic]: HDA-Intel - HD-Audio Generic HD-Audio Generic at 0xfeb6 irq 40 !!PCI Soundcards installed in the system !!-- 00:01.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Device 15b3 00:09.2 Audio device: Advanced Micro Devices, Inc. [AMD] Device 157a !!Advanced information - PCI Vendor/Device/Subsystem ID's !!--- 00:01.1 0403: 1002:15b3 Subsystem: 103c:81fb -- 00:09.2 0403: 1022:157a Subsystem: 103c:81fb !!Modprobe options (Sound related) !! snd_pcsp: index=-2 snd_usb_audio: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_usb_audio: index=-2 snd_usb_caiaq: index=-2 snd_usb_ua101: index=-2 snd_usb_us122l: index=-2 snd_usb_usx2y: index=-2 snd_cmipci: mpu_port=0x330 fm_port=0x388 snd_pcsp: index=-2 snd_usb_audio: index=-2 !!Loaded sound module options !!--- !!Module: snd_hda_intel align_buffer_size : -1
Re: [Touch-packages] [Bug 1691608] Re: Sporadic crackling sound from headphones
I am now on 20.04 and the issue still there On Monday, June 14, 2021, 11:01:12 AM CDT, Paul White <1691...@bugs.launchpad.net> wrote: In which Ubuntu release are you still seeing this problem? Ubuntu 16.04 is now "End of Life" so will receive no further updates. You should either upgrade to or install a supported release. See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases If you are already running a later release please execute the following command only once, as it will automatically gather debugging information, in a terminal: apport-collect 1691608 When reporting bugs you should use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs. -- You received this bug notification because you are subscribed to the bug report. https://bugs.launchpad.net/bugs/1691608 Title: Sporadic crackling sound from headphones Status in Ubuntu: Incomplete Status in alsa-driver package in Ubuntu: Incomplete Bug description: Ubuntu 16.04 64 bit HP Pavilion 15-aw077nr (Touch) Laptop Headphones had sporadic crackling sound. More often when volume increases over 30% Laptop has B speakers and headphones worked fine in Win10 before I replaced it with Ubuntu. Output from bash alsa-info.sh command: upload=true=true= !! !!ALSA Information Script v 0.4.64 !! !!Script ran on: Thu May 18 01:25:26 UTC 2017 !!Linux Distribution !!-- Ubuntu 16.04.2 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 16.04.2 LTS" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 16.04.2 LTS" HOME_URL="http://www.ubuntu.com/; SUPPORT_URL="http://help.ubuntu.com/; BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/; UBUNTU_CODENAME=xenial !!DMI Information !!--- Manufacturer: HP Product Name: HP Pavilion Notebook Product Version: Firmware Version: F.23 Board Vendor: HP Board Name: 81FB !!ACPI Device Status Information !!--- /sys/bus/acpi/devices/ACPI0003:00/status 15 /sys/bus/acpi/devices/ASD0001:00/status 15 /sys/bus/acpi/devices/HPQ6001:00/status 15 /sys/bus/acpi/devices/HPQ6007:00/status 15 /sys/bus/acpi/devices/HPQ8001:00/status 15 /sys/bus/acpi/devices/LNXPOWER:00/status 1 /sys/bus/acpi/devices/LNXPOWER:02/status 1 /sys/bus/acpi/devices/LNXPOWER:04/status 1 /sys/bus/acpi/devices/LNXVIDEO:00/status 15 /sys/bus/acpi/devices/MSFT0101:00/status 15 /sys/bus/acpi/devices/PNP0103:00/status 15 /sys/bus/acpi/devices/PNP0A08:00/status 15 /sys/bus/acpi/devices/PNP0C01:00/status 15 /sys/bus/acpi/devices/PNP0C02:02/status 15 /sys/bus/acpi/devices/PNP0C0A:00/status 31 /sys/bus/acpi/devices/PNP0C0C:00/status 11 /sys/bus/acpi/devices/PNP0C0F:00/status 11 /sys/bus/acpi/devices/PNP0C0F:01/status 11 /sys/bus/acpi/devices/PNP0C0F:02/status 11 /sys/bus/acpi/devices/PNP0C0F:03/status 11 /sys/bus/acpi/devices/PNP0C0F:04/status 11 /sys/bus/acpi/devices/PNP0C0F:05/status 11 /sys/bus/acpi/devices/PNP0C0F:06/status 11 /sys/bus/acpi/devices/PNP0C0F:07/status 11 /sys/bus/acpi/devices/SMB0001:00/status 15 /sys/bus/acpi/devices/SYN3226:00/status 15 /sys/bus/acpi/devices/device:3b/status 15 !!Kernel Information !!-- Kernel release: 4.8.0-52-generic Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes !!ALSA Version !! Driver version: k4.8.0-52-generic Library version: 1.0.14 Utilities version: 1.1.0 !!Loaded ALSA modules !!--- snd_hda_intel snd_hda_intel !!Sound Servers on this system !! Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes !!Soundcards recognised by ALSA !!- 0 [HDMI ]: HDA-Intel - HDA ATI HDMI HDA ATI HDMI at 0xfeb64000 irq 39 1 [Generic ]: HDA-Intel - HD-Audio Generic HD-Audio Generic at 0xfeb6 irq 40 !!PCI Soundcards installed in the system !!-- 00:01.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Device 15b3 00:09.2 Audio device: Advanced Micro Devices, Inc. [AMD] Device 157a !!Advanced information - PCI Vendor/Device/Subsystem ID's !!--- 00:01.1 0403: 1002:15b3 Subsystem: 103c:81fb -- 00:09.2 0403: 1022:157a Subsystem: 103c:81fb !!Modprobe options (Sound related) !! snd_pcsp: index=-2 snd_usb_audio: index=-2
[Touch-packages] [Bug 1691608] Re: Sporadic crackling sound from headphones
In which Ubuntu release are you still seeing this problem? Ubuntu 16.04 is now "End of Life" so will receive no further updates. You should either upgrade to or install a supported release. See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases If you are already running a later release please execute the following command only once, as it will automatically gather debugging information, in a terminal: apport-collect 1691608 When reporting bugs you should use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1691608 Title: Sporadic crackling sound from headphones Status in Ubuntu: Incomplete Status in alsa-driver package in Ubuntu: Incomplete Bug description: Ubuntu 16.04 64 bit HP Pavilion 15-aw077nr (Touch) Laptop Headphones had sporadic crackling sound. More often when volume increases over 30% Laptop has B speakers and headphones worked fine in Win10 before I replaced it with Ubuntu. Output from bash alsa-info.sh command: upload=true=true= !! !!ALSA Information Script v 0.4.64 !! !!Script ran on: Thu May 18 01:25:26 UTC 2017 !!Linux Distribution !!-- Ubuntu 16.04.2 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 16.04.2 LTS" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 16.04.2 LTS" HOME_URL="http://www.ubuntu.com/; SUPPORT_URL="http://help.ubuntu.com/; BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/; UBUNTU_CODENAME=xenial !!DMI Information !!--- Manufacturer: HP Product Name: HP Pavilion Notebook Product Version: Firmware Version: F.23 Board Vendor: HP Board Name:81FB !!ACPI Device Status Information !!--- /sys/bus/acpi/devices/ACPI0003:00/status 15 /sys/bus/acpi/devices/ASD0001:00/status15 /sys/bus/acpi/devices/HPQ6001:00/status15 /sys/bus/acpi/devices/HPQ6007:00/status15 /sys/bus/acpi/devices/HPQ8001:00/status15 /sys/bus/acpi/devices/LNXPOWER:00/status 1 /sys/bus/acpi/devices/LNXPOWER:02/status 1 /sys/bus/acpi/devices/LNXPOWER:04/status 1 /sys/bus/acpi/devices/LNXVIDEO:00/status 15 /sys/bus/acpi/devices/MSFT0101:00/status 15 /sys/bus/acpi/devices/PNP0103:00/status15 /sys/bus/acpi/devices/PNP0A08:00/status15 /sys/bus/acpi/devices/PNP0C01:00/status15 /sys/bus/acpi/devices/PNP0C02:02/status15 /sys/bus/acpi/devices/PNP0C0A:00/status31 /sys/bus/acpi/devices/PNP0C0C:00/status11 /sys/bus/acpi/devices/PNP0C0F:00/status11 /sys/bus/acpi/devices/PNP0C0F:01/status11 /sys/bus/acpi/devices/PNP0C0F:02/status11 /sys/bus/acpi/devices/PNP0C0F:03/status11 /sys/bus/acpi/devices/PNP0C0F:04/status11 /sys/bus/acpi/devices/PNP0C0F:05/status11 /sys/bus/acpi/devices/PNP0C0F:06/status11 /sys/bus/acpi/devices/PNP0C0F:07/status11 /sys/bus/acpi/devices/SMB0001:00/status15 /sys/bus/acpi/devices/SYN3226:00/status15 /sys/bus/acpi/devices/device:3b/status 15 !!Kernel Information !!-- Kernel release:4.8.0-52-generic Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes !!ALSA Version !! Driver version: k4.8.0-52-generic Library version:1.0.14 Utilities version: 1.1.0 !!Loaded ALSA modules !!--- snd_hda_intel snd_hda_intel !!Sound Servers on this system !! Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes !!Soundcards recognised by ALSA !!- 0 [HDMI ]: HDA-Intel - HDA ATI HDMI HDA ATI HDMI at 0xfeb64000 irq 39 1 [Generic]: HDA-Intel - HD-Audio Generic HD-Audio Generic at 0xfeb6 irq 40 !!PCI Soundcards installed in the system !!-- 00:01.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Device 15b3 00:09.2 Audio device: Advanced Micro Devices, Inc. [AMD] Device 157a !!Advanced information - PCI Vendor/Device/Subsystem ID's !!--- 00:01.1 0403: 1002:15b3 Subsystem: 103c:81fb -- 00:09.2 0403: 1022:157a Subsystem: 103c:81fb !!Modprobe options (Sound related) !! snd_pcsp: index=-2 snd_usb_audio: index=-2
[Touch-packages] [Bug 1691608] Re: Sporadic crackling sound from headphones
Issue is still there. Please let me know what other information is needed. Thanks -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1691608 Title: Sporadic crackling sound from headphones Status in Ubuntu: Incomplete Status in alsa-driver package in Ubuntu: Incomplete Bug description: Ubuntu 16.04 64 bit HP Pavilion 15-aw077nr (Touch) Laptop Headphones had sporadic crackling sound. More often when volume increases over 30% Laptop has B speakers and headphones worked fine in Win10 before I replaced it with Ubuntu. Output from bash alsa-info.sh command: upload=true=true= !! !!ALSA Information Script v 0.4.64 !! !!Script ran on: Thu May 18 01:25:26 UTC 2017 !!Linux Distribution !!-- Ubuntu 16.04.2 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 16.04.2 LTS" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 16.04.2 LTS" HOME_URL="http://www.ubuntu.com/; SUPPORT_URL="http://help.ubuntu.com/; BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/; UBUNTU_CODENAME=xenial !!DMI Information !!--- Manufacturer: HP Product Name: HP Pavilion Notebook Product Version: Firmware Version: F.23 Board Vendor: HP Board Name:81FB !!ACPI Device Status Information !!--- /sys/bus/acpi/devices/ACPI0003:00/status 15 /sys/bus/acpi/devices/ASD0001:00/status15 /sys/bus/acpi/devices/HPQ6001:00/status15 /sys/bus/acpi/devices/HPQ6007:00/status15 /sys/bus/acpi/devices/HPQ8001:00/status15 /sys/bus/acpi/devices/LNXPOWER:00/status 1 /sys/bus/acpi/devices/LNXPOWER:02/status 1 /sys/bus/acpi/devices/LNXPOWER:04/status 1 /sys/bus/acpi/devices/LNXVIDEO:00/status 15 /sys/bus/acpi/devices/MSFT0101:00/status 15 /sys/bus/acpi/devices/PNP0103:00/status15 /sys/bus/acpi/devices/PNP0A08:00/status15 /sys/bus/acpi/devices/PNP0C01:00/status15 /sys/bus/acpi/devices/PNP0C02:02/status15 /sys/bus/acpi/devices/PNP0C0A:00/status31 /sys/bus/acpi/devices/PNP0C0C:00/status11 /sys/bus/acpi/devices/PNP0C0F:00/status11 /sys/bus/acpi/devices/PNP0C0F:01/status11 /sys/bus/acpi/devices/PNP0C0F:02/status11 /sys/bus/acpi/devices/PNP0C0F:03/status11 /sys/bus/acpi/devices/PNP0C0F:04/status11 /sys/bus/acpi/devices/PNP0C0F:05/status11 /sys/bus/acpi/devices/PNP0C0F:06/status11 /sys/bus/acpi/devices/PNP0C0F:07/status11 /sys/bus/acpi/devices/SMB0001:00/status15 /sys/bus/acpi/devices/SYN3226:00/status15 /sys/bus/acpi/devices/device:3b/status 15 !!Kernel Information !!-- Kernel release:4.8.0-52-generic Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes !!ALSA Version !! Driver version: k4.8.0-52-generic Library version:1.0.14 Utilities version: 1.1.0 !!Loaded ALSA modules !!--- snd_hda_intel snd_hda_intel !!Sound Servers on this system !! Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes !!Soundcards recognised by ALSA !!- 0 [HDMI ]: HDA-Intel - HDA ATI HDMI HDA ATI HDMI at 0xfeb64000 irq 39 1 [Generic]: HDA-Intel - HD-Audio Generic HD-Audio Generic at 0xfeb6 irq 40 !!PCI Soundcards installed in the system !!-- 00:01.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Device 15b3 00:09.2 Audio device: Advanced Micro Devices, Inc. [AMD] Device 157a !!Advanced information - PCI Vendor/Device/Subsystem ID's !!--- 00:01.1 0403: 1002:15b3 Subsystem: 103c:81fb -- 00:09.2 0403: 1022:157a Subsystem: 103c:81fb !!Modprobe options (Sound related) !! snd_pcsp: index=-2 snd_usb_audio: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_usb_audio: index=-2 snd_usb_caiaq: index=-2 snd_usb_ua101: index=-2 snd_usb_us122l: index=-2 snd_usb_usx2y: index=-2 snd_cmipci: mpu_port=0x330 fm_port=0x388 snd_pcsp: index=-2 snd_usb_audio: index=-2 !!Loaded sound module options !!--- !!Module: snd_hda_intel align_buffer_size : -1 bdl_pos_adj :
[Touch-packages] [Bug 1691608] Re: Sporadic crackling sound from headphones
We are sorry that we do not always have the capacity to review all reported bugs in a timely manner. I'm setting this bug to "Incomplete" as it's not seen any activity for some time. If this is still an issue when using a maintained release of Ubuntu then please let us know otherwise this bug report can be left to expire in approximately 60 days time. ** Changed in: ubuntu Status: New => Incomplete ** Changed in: alsa-driver (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1691608 Title: Sporadic crackling sound from headphones Status in Ubuntu: Incomplete Status in alsa-driver package in Ubuntu: Incomplete Bug description: Ubuntu 16.04 64 bit HP Pavilion 15-aw077nr (Touch) Laptop Headphones had sporadic crackling sound. More often when volume increases over 30% Laptop has B speakers and headphones worked fine in Win10 before I replaced it with Ubuntu. Output from bash alsa-info.sh command: upload=true=true= !! !!ALSA Information Script v 0.4.64 !! !!Script ran on: Thu May 18 01:25:26 UTC 2017 !!Linux Distribution !!-- Ubuntu 16.04.2 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 16.04.2 LTS" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 16.04.2 LTS" HOME_URL="http://www.ubuntu.com/; SUPPORT_URL="http://help.ubuntu.com/; BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/; UBUNTU_CODENAME=xenial !!DMI Information !!--- Manufacturer: HP Product Name: HP Pavilion Notebook Product Version: Firmware Version: F.23 Board Vendor: HP Board Name:81FB !!ACPI Device Status Information !!--- /sys/bus/acpi/devices/ACPI0003:00/status 15 /sys/bus/acpi/devices/ASD0001:00/status15 /sys/bus/acpi/devices/HPQ6001:00/status15 /sys/bus/acpi/devices/HPQ6007:00/status15 /sys/bus/acpi/devices/HPQ8001:00/status15 /sys/bus/acpi/devices/LNXPOWER:00/status 1 /sys/bus/acpi/devices/LNXPOWER:02/status 1 /sys/bus/acpi/devices/LNXPOWER:04/status 1 /sys/bus/acpi/devices/LNXVIDEO:00/status 15 /sys/bus/acpi/devices/MSFT0101:00/status 15 /sys/bus/acpi/devices/PNP0103:00/status15 /sys/bus/acpi/devices/PNP0A08:00/status15 /sys/bus/acpi/devices/PNP0C01:00/status15 /sys/bus/acpi/devices/PNP0C02:02/status15 /sys/bus/acpi/devices/PNP0C0A:00/status31 /sys/bus/acpi/devices/PNP0C0C:00/status11 /sys/bus/acpi/devices/PNP0C0F:00/status11 /sys/bus/acpi/devices/PNP0C0F:01/status11 /sys/bus/acpi/devices/PNP0C0F:02/status11 /sys/bus/acpi/devices/PNP0C0F:03/status11 /sys/bus/acpi/devices/PNP0C0F:04/status11 /sys/bus/acpi/devices/PNP0C0F:05/status11 /sys/bus/acpi/devices/PNP0C0F:06/status11 /sys/bus/acpi/devices/PNP0C0F:07/status11 /sys/bus/acpi/devices/SMB0001:00/status15 /sys/bus/acpi/devices/SYN3226:00/status15 /sys/bus/acpi/devices/device:3b/status 15 !!Kernel Information !!-- Kernel release:4.8.0-52-generic Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes !!ALSA Version !! Driver version: k4.8.0-52-generic Library version:1.0.14 Utilities version: 1.1.0 !!Loaded ALSA modules !!--- snd_hda_intel snd_hda_intel !!Sound Servers on this system !! Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes !!Soundcards recognised by ALSA !!- 0 [HDMI ]: HDA-Intel - HDA ATI HDMI HDA ATI HDMI at 0xfeb64000 irq 39 1 [Generic]: HDA-Intel - HD-Audio Generic HD-Audio Generic at 0xfeb6 irq 40 !!PCI Soundcards installed in the system !!-- 00:01.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Device 15b3 00:09.2 Audio device: Advanced Micro Devices, Inc. [AMD] Device 157a !!Advanced information - PCI Vendor/Device/Subsystem ID's !!--- 00:01.1 0403: 1002:15b3 Subsystem: 103c:81fb -- 00:09.2 0403: 1022:157a Subsystem: 103c:81fb !!Modprobe options (Sound related) !! snd_pcsp: index=-2 snd_usb_audio: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_usb_audio: index=-2
[Touch-packages] [Bug 1691608] Re: Sporadic crackling sound from headphones
I got updates for the HDA driver, installed them but issue still there. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1691608 Title: Sporadic crackling sound from headphones Status in Ubuntu: New Status in alsa-driver package in Ubuntu: New Bug description: Ubuntu 16.04 64 bit HP Pavilion 15-aw077nr (Touch) Laptop Headphones had sporadic crackling sound. More often when volume increases over 30% Laptop has B speakers and headphones worked fine in Win10 before I replaced it with Ubuntu. Output from bash alsa-info.sh command: upload=true=true= !! !!ALSA Information Script v 0.4.64 !! !!Script ran on: Thu May 18 01:25:26 UTC 2017 !!Linux Distribution !!-- Ubuntu 16.04.2 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 16.04.2 LTS" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 16.04.2 LTS" HOME_URL="http://www.ubuntu.com/; SUPPORT_URL="http://help.ubuntu.com/; BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/; UBUNTU_CODENAME=xenial !!DMI Information !!--- Manufacturer: HP Product Name: HP Pavilion Notebook Product Version: Firmware Version: F.23 Board Vendor: HP Board Name:81FB !!ACPI Device Status Information !!--- /sys/bus/acpi/devices/ACPI0003:00/status 15 /sys/bus/acpi/devices/ASD0001:00/status15 /sys/bus/acpi/devices/HPQ6001:00/status15 /sys/bus/acpi/devices/HPQ6007:00/status15 /sys/bus/acpi/devices/HPQ8001:00/status15 /sys/bus/acpi/devices/LNXPOWER:00/status 1 /sys/bus/acpi/devices/LNXPOWER:02/status 1 /sys/bus/acpi/devices/LNXPOWER:04/status 1 /sys/bus/acpi/devices/LNXVIDEO:00/status 15 /sys/bus/acpi/devices/MSFT0101:00/status 15 /sys/bus/acpi/devices/PNP0103:00/status15 /sys/bus/acpi/devices/PNP0A08:00/status15 /sys/bus/acpi/devices/PNP0C01:00/status15 /sys/bus/acpi/devices/PNP0C02:02/status15 /sys/bus/acpi/devices/PNP0C0A:00/status31 /sys/bus/acpi/devices/PNP0C0C:00/status11 /sys/bus/acpi/devices/PNP0C0F:00/status11 /sys/bus/acpi/devices/PNP0C0F:01/status11 /sys/bus/acpi/devices/PNP0C0F:02/status11 /sys/bus/acpi/devices/PNP0C0F:03/status11 /sys/bus/acpi/devices/PNP0C0F:04/status11 /sys/bus/acpi/devices/PNP0C0F:05/status11 /sys/bus/acpi/devices/PNP0C0F:06/status11 /sys/bus/acpi/devices/PNP0C0F:07/status11 /sys/bus/acpi/devices/SMB0001:00/status15 /sys/bus/acpi/devices/SYN3226:00/status15 /sys/bus/acpi/devices/device:3b/status 15 !!Kernel Information !!-- Kernel release:4.8.0-52-generic Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes !!ALSA Version !! Driver version: k4.8.0-52-generic Library version:1.0.14 Utilities version: 1.1.0 !!Loaded ALSA modules !!--- snd_hda_intel snd_hda_intel !!Sound Servers on this system !! Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes !!Soundcards recognised by ALSA !!- 0 [HDMI ]: HDA-Intel - HDA ATI HDMI HDA ATI HDMI at 0xfeb64000 irq 39 1 [Generic]: HDA-Intel - HD-Audio Generic HD-Audio Generic at 0xfeb6 irq 40 !!PCI Soundcards installed in the system !!-- 00:01.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Device 15b3 00:09.2 Audio device: Advanced Micro Devices, Inc. [AMD] Device 157a !!Advanced information - PCI Vendor/Device/Subsystem ID's !!--- 00:01.1 0403: 1002:15b3 Subsystem: 103c:81fb -- 00:09.2 0403: 1022:157a Subsystem: 103c:81fb !!Modprobe options (Sound related) !! snd_pcsp: index=-2 snd_usb_audio: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_usb_audio: index=-2 snd_usb_caiaq: index=-2 snd_usb_ua101: index=-2 snd_usb_us122l: index=-2 snd_usb_usx2y: index=-2 snd_cmipci: mpu_port=0x330 fm_port=0x388 snd_pcsp: index=-2 snd_usb_audio: index=-2 !!Loaded sound module options !!--- !!Module: snd_hda_intel align_buffer_size : -1 bdl_pos_adj :
[Touch-packages] [Bug 1691608] Re: Sporadic crackling sound from headphones
I added the oem-audio-hda-daily-lts-xenial-dkms driver using Synapic and enabled it with the system settings. That helped a little Using also the PulseAudio Volume Control I added latency to 32.00 and that helped too. The sound still distorts when volume increase. A low volume behaves well. Sound is similar to listening a radio station with weak signal. Some sounds distorts. Please let me know what do you suggest to fix. Thanks. ** Also affects: alsa-driver (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1691608 Title: Sporadic crackling sound from headphones Status in Ubuntu: New Status in alsa-driver package in Ubuntu: New Bug description: Ubuntu 16.04 64 bit HP Pavilion 15-aw077nr (Touch) Laptop Headphones had sporadic crackling sound. More often when volume increases over 30% Laptop has B speakers and headphones worked fine in Win10 before I replaced it with Ubuntu. Output from bash alsa-info.sh command: upload=true=true= !! !!ALSA Information Script v 0.4.64 !! !!Script ran on: Thu May 18 01:25:26 UTC 2017 !!Linux Distribution !!-- Ubuntu 16.04.2 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 16.04.2 LTS" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 16.04.2 LTS" HOME_URL="http://www.ubuntu.com/; SUPPORT_URL="http://help.ubuntu.com/; BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/; UBUNTU_CODENAME=xenial !!DMI Information !!--- Manufacturer: HP Product Name: HP Pavilion Notebook Product Version: Firmware Version: F.23 Board Vendor: HP Board Name:81FB !!ACPI Device Status Information !!--- /sys/bus/acpi/devices/ACPI0003:00/status 15 /sys/bus/acpi/devices/ASD0001:00/status15 /sys/bus/acpi/devices/HPQ6001:00/status15 /sys/bus/acpi/devices/HPQ6007:00/status15 /sys/bus/acpi/devices/HPQ8001:00/status15 /sys/bus/acpi/devices/LNXPOWER:00/status 1 /sys/bus/acpi/devices/LNXPOWER:02/status 1 /sys/bus/acpi/devices/LNXPOWER:04/status 1 /sys/bus/acpi/devices/LNXVIDEO:00/status 15 /sys/bus/acpi/devices/MSFT0101:00/status 15 /sys/bus/acpi/devices/PNP0103:00/status15 /sys/bus/acpi/devices/PNP0A08:00/status15 /sys/bus/acpi/devices/PNP0C01:00/status15 /sys/bus/acpi/devices/PNP0C02:02/status15 /sys/bus/acpi/devices/PNP0C0A:00/status31 /sys/bus/acpi/devices/PNP0C0C:00/status11 /sys/bus/acpi/devices/PNP0C0F:00/status11 /sys/bus/acpi/devices/PNP0C0F:01/status11 /sys/bus/acpi/devices/PNP0C0F:02/status11 /sys/bus/acpi/devices/PNP0C0F:03/status11 /sys/bus/acpi/devices/PNP0C0F:04/status11 /sys/bus/acpi/devices/PNP0C0F:05/status11 /sys/bus/acpi/devices/PNP0C0F:06/status11 /sys/bus/acpi/devices/PNP0C0F:07/status11 /sys/bus/acpi/devices/SMB0001:00/status15 /sys/bus/acpi/devices/SYN3226:00/status15 /sys/bus/acpi/devices/device:3b/status 15 !!Kernel Information !!-- Kernel release:4.8.0-52-generic Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes !!ALSA Version !! Driver version: k4.8.0-52-generic Library version:1.0.14 Utilities version: 1.1.0 !!Loaded ALSA modules !!--- snd_hda_intel snd_hda_intel !!Sound Servers on this system !! Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes !!Soundcards recognised by ALSA !!- 0 [HDMI ]: HDA-Intel - HDA ATI HDMI HDA ATI HDMI at 0xfeb64000 irq 39 1 [Generic]: HDA-Intel - HD-Audio Generic HD-Audio Generic at 0xfeb6 irq 40 !!PCI Soundcards installed in the system !!-- 00:01.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Device 15b3 00:09.2 Audio device: Advanced Micro Devices, Inc. [AMD] Device 157a !!Advanced information - PCI Vendor/Device/Subsystem ID's !!--- 00:01.1 0403: 1002:15b3 Subsystem: 103c:81fb -- 00:09.2 0403: 1022:157a Subsystem: 103c:81fb !!Modprobe options (Sound related) !! snd_pcsp: index=-2 snd_usb_audio: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2
