[Touch-packages] [Bug 1704594] Re: Brother MFC 7820N printer is not working in Ubuntu 15.10
[Expired for cups (Ubuntu) because there has been no activity for 60 days.] ** Changed in: cups (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1704594 Title: Brother MFC 7820N printer is not working in Ubuntu 15.10 Status in cups package in Ubuntu: Expired Bug description: tera@tera-NV57H:~$ lsmod | grep usb usblp 20480 0 usbhid 49152 0 hid 118784 2 hid_generic,usbhid tera@tera-NV57H:~$ tail -f /var/log/syslog Jul 15 15:30:15 tera-NV57H systemd[1]: Started Hostname Service. Jul 15 15:30:20 tera-NV57H org.gnome.zeitgeist.SimpleIndexer[1217]: ** (zeitgeist-fts:1691): WARNING **: Unable to get info on application://nautilus-autostart.desktop Jul 15 15:30:20 tera-NV57H gnome-session[1286]: javaldx: Could not find a Java Runtime Environment! Jul 15 15:30:20 tera-NV57H gnome-session[1286]: Warning: failed to read path from javaldx Jul 15 15:30:27 tera-NV57H com.ubuntu.OneConf[1217]: WARNING:oneconf.hosts:Error in loading other_hosts file: [Errno 2] No such file or directory: '/home/tera/.cache/oneconf/ecc8c8b5f47f48d7848575bfc2692722/other_hosts' Jul 15 15:37:13 tera-NV57H kernel: [ 2310.456175] usb 2-1.1: USB disconnect, device number 3 Jul 15 15:37:13 tera-NV57H kernel: [ 2310.456510] usblp0: removed Jul 15 15:37:13 tera-NV57H udev-configure-printer[6879]: remove /devices/pci:00/:00:1d.0/usb2/2-1/2-1.1 Jul 15 15:37:13 tera-NV57H systemd[1]: printer.target: Unit not needed anymore. Stopping. Jul 15 15:37:13 tera-NV57H systemd[1]: Stopped target Printer. Jul 15 15:39:31 tera-NV57H kernel: [ 2448.849130] usb 2-1.1: new full-speed USB device number 5 using ehci-pci Jul 15 15:39:32 tera-NV57H kernel: [ 2448.945798] usb 2-1.1: New USB device found, idVendor=04f9, idProduct=0181 Jul 15 15:39:32 tera-NV57H kernel: [ 2448.945809] usb 2-1.1: New USB device strings: Mfr=0, Product=0, SerialNumber=3 Jul 15 15:39:32 tera-NV57H kernel: [ 2448.945824] usb 2-1.1: SerialNumber: 000G5J363027 Jul 15 15:39:32 tera-NV57H kernel: [ 2448.948742] usblp 2-1.1:1.0: usblp0: USB Bidirectional printer dev 5 if 0 alt 0 proto 2 vid 0x04F9 pid 0x0181 Jul 15 15:39:32 tera-NV57H mtp-probe: checking bus 2, device 5: "/sys/devices/pci:00/:00:1d.0/usb2/2-1/2-1.1" Jul 15 15:39:33 tera-NV57H mtp-probe: bus: 2, device: 5 was not an MTP device Jul 15 15:39:33 tera-NV57H systemd[1]: Created slice system-udev\x2dconfigure\x2dprinter.slice. Jul 15 15:39:33 tera-NV57H systemd[1]: Starting Automatic USB/Bluetooth printer setup (-devices-pci:00-:00:1d.0-usb2-2\x2d1-2\x2d1.1)... Jul 15 15:39:33 tera-NV57H systemd[1]: Reached target Printer. Jul 15 15:39:33 tera-NV57H udev-configure-printer[6896]: add /devices/pci:00/:00:1d.0/usb2/2-1/2-1.1 Jul 15 15:39:33 tera-NV57H udev-configure-printer[6896]: device devpath is /devices/pci:00/:00:1d.0/usb2/2-1/2-1.1 Jul 15 15:39:33 tera-NV57H udev-configure-printer[6896]: MFG:Brother MDL:MFC-7820N SERN:- serial:000G5J363027 Jul 15 15:39:38 tera-NV57H udev-configure-printer[6896]: IPP request 16395 failed (1280) Jul 15 15:39:38 tera-NV57H systemd[1]: udev-configure-printer@-devices-pci:00-:00:1d.0-usb2-2\x2d1-2\x2d1.1.service: Control process exited, code=exited status=1 Jul 15 15:39:38 tera-NV57H systemd[1]: Failed to start Automatic USB/Bluetooth printer setup (-devices-pci:00-:00:1d.0-usb2-2\x2d1-2\x2d1.1). Jul 15 15:39:38 tera-NV57H systemd[1]: udev-configure-printer@-devices-pci:00-:00:1d.0-usb2-2\x2d1-2\x2d1.1.service: Unit entered failed state. Jul 15 15:39:38 tera-NV57H systemd[1]: udev-configure-printer@-devices-pci:00-:00:1d.0-usb2-2\x2d1-2\x2d1.1.service: Failed with result 'exit-code'. ^C tera@tera-NV57H:~$ lsusb Bus 002 Device 004: ID 093a:2510 Pixart Imaging, Inc. Optical Mouse Bus 002 Device 005: ID 04f9:0181 Brother Industries, Ltd MFC-7820N Port(FaxModem) Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 003: ID 1bcf:288a Sunplus Innovation Technology Inc. Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub tera@tera-NV57H:~$ ls -l /dev/usb/lp* /dev/bus/usb/*/* crw-rw-r-- 1 root root 189, 0 Jul 15 14:58 /dev/bus/usb/001/001 crw-rw-r-- 1 root root 189, 1 Jul 15 14:58 /dev/bus/usb/001/002 crw-rw-r-- 1 root root 189, 2 Jul 15 14:58 /dev/bus/usb/001/003 crw-rw-r-- 1 root root 189, 128 Jul 15 14:58 /dev/bus/usb/002/001 crw-rw-r-- 1 root root 189, 129 Jul 15 14:58 /dev/bus/usb/002/002 crw-rw-r-- 1 root root 189, 131 Jul 15 14:58 /dev/bus/usb/002/004 crw-rw-r-- 1 root lp 189, 132 Jul 15 15:39
[Touch-packages] [Bug 1704594] Re: Brother MFC 7820N printer is not working in Ubuntu 15.10
Thank you for reporting this bug to Ubuntu. The 15.10 release reached EOL on July 28th, 2016. See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases Please upgrade to a supported version and advise if the problem is still reproducible. ** Changed in: cups (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1704594 Title: Brother MFC 7820N printer is not working in Ubuntu 15.10 Status in cups package in Ubuntu: Incomplete Bug description: tera@tera-NV57H:~$ lsmod | grep usb usblp 20480 0 usbhid 49152 0 hid 118784 2 hid_generic,usbhid tera@tera-NV57H:~$ tail -f /var/log/syslog Jul 15 15:30:15 tera-NV57H systemd[1]: Started Hostname Service. Jul 15 15:30:20 tera-NV57H org.gnome.zeitgeist.SimpleIndexer[1217]: ** (zeitgeist-fts:1691): WARNING **: Unable to get info on application://nautilus-autostart.desktop Jul 15 15:30:20 tera-NV57H gnome-session[1286]: javaldx: Could not find a Java Runtime Environment! Jul 15 15:30:20 tera-NV57H gnome-session[1286]: Warning: failed to read path from javaldx Jul 15 15:30:27 tera-NV57H com.ubuntu.OneConf[1217]: WARNING:oneconf.hosts:Error in loading other_hosts file: [Errno 2] No such file or directory: '/home/tera/.cache/oneconf/ecc8c8b5f47f48d7848575bfc2692722/other_hosts' Jul 15 15:37:13 tera-NV57H kernel: [ 2310.456175] usb 2-1.1: USB disconnect, device number 3 Jul 15 15:37:13 tera-NV57H kernel: [ 2310.456510] usblp0: removed Jul 15 15:37:13 tera-NV57H udev-configure-printer[6879]: remove /devices/pci:00/:00:1d.0/usb2/2-1/2-1.1 Jul 15 15:37:13 tera-NV57H systemd[1]: printer.target: Unit not needed anymore. Stopping. Jul 15 15:37:13 tera-NV57H systemd[1]: Stopped target Printer. Jul 15 15:39:31 tera-NV57H kernel: [ 2448.849130] usb 2-1.1: new full-speed USB device number 5 using ehci-pci Jul 15 15:39:32 tera-NV57H kernel: [ 2448.945798] usb 2-1.1: New USB device found, idVendor=04f9, idProduct=0181 Jul 15 15:39:32 tera-NV57H kernel: [ 2448.945809] usb 2-1.1: New USB device strings: Mfr=0, Product=0, SerialNumber=3 Jul 15 15:39:32 tera-NV57H kernel: [ 2448.945824] usb 2-1.1: SerialNumber: 000G5J363027 Jul 15 15:39:32 tera-NV57H kernel: [ 2448.948742] usblp 2-1.1:1.0: usblp0: USB Bidirectional printer dev 5 if 0 alt 0 proto 2 vid 0x04F9 pid 0x0181 Jul 15 15:39:32 tera-NV57H mtp-probe: checking bus 2, device 5: "/sys/devices/pci:00/:00:1d.0/usb2/2-1/2-1.1" Jul 15 15:39:33 tera-NV57H mtp-probe: bus: 2, device: 5 was not an MTP device Jul 15 15:39:33 tera-NV57H systemd[1]: Created slice system-udev\x2dconfigure\x2dprinter.slice. Jul 15 15:39:33 tera-NV57H systemd[1]: Starting Automatic USB/Bluetooth printer setup (-devices-pci:00-:00:1d.0-usb2-2\x2d1-2\x2d1.1)... Jul 15 15:39:33 tera-NV57H systemd[1]: Reached target Printer. Jul 15 15:39:33 tera-NV57H udev-configure-printer[6896]: add /devices/pci:00/:00:1d.0/usb2/2-1/2-1.1 Jul 15 15:39:33 tera-NV57H udev-configure-printer[6896]: device devpath is /devices/pci:00/:00:1d.0/usb2/2-1/2-1.1 Jul 15 15:39:33 tera-NV57H udev-configure-printer[6896]: MFG:Brother MDL:MFC-7820N SERN:- serial:000G5J363027 Jul 15 15:39:38 tera-NV57H udev-configure-printer[6896]: IPP request 16395 failed (1280) Jul 15 15:39:38 tera-NV57H systemd[1]: udev-configure-printer@-devices-pci:00-:00:1d.0-usb2-2\x2d1-2\x2d1.1.service: Control process exited, code=exited status=1 Jul 15 15:39:38 tera-NV57H systemd[1]: Failed to start Automatic USB/Bluetooth printer setup (-devices-pci:00-:00:1d.0-usb2-2\x2d1-2\x2d1.1). Jul 15 15:39:38 tera-NV57H systemd[1]: udev-configure-printer@-devices-pci:00-:00:1d.0-usb2-2\x2d1-2\x2d1.1.service: Unit entered failed state. Jul 15 15:39:38 tera-NV57H systemd[1]: udev-configure-printer@-devices-pci:00-:00:1d.0-usb2-2\x2d1-2\x2d1.1.service: Failed with result 'exit-code'. ^C tera@tera-NV57H:~$ lsusb Bus 002 Device 004: ID 093a:2510 Pixart Imaging, Inc. Optical Mouse Bus 002 Device 005: ID 04f9:0181 Brother Industries, Ltd MFC-7820N Port(FaxModem) Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 003: ID 1bcf:288a Sunplus Innovation Technology Inc. Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub tera@tera-NV57H:~$ ls -l /dev/usb/lp* /dev/bus/usb/*/* crw-rw-r-- 1 root root 189, 0 Jul 15 14:58 /dev/bus/usb/001/001 crw-rw-r-- 1 root root 189, 1 Jul 15 14:58 /dev/bus/usb/001/002 crw-rw-r-- 1 root root 189, 2 Jul 15 14:58 /dev/bus/usb/001/003 crw-rw-r-- 1 root root 189, 128 Jul 15 14:58
