[Touch-packages] [Bug 1724307] Re: Mouse cursor flickers when using external DisplayLink monitor
Stephan Fabel: 1) Could you please attach a screenshot or screencast of the flickering via https://help.ubuntu.com/community/Screencast ? 2) Could you please cross post this issue upstream to DisplayLink Support following their guide at http://support.displaylink.com/knowledgebase/articles/757047-how-can-i-report-ubuntu-issues-to-displaylink ? While it may end up being root caused to a Ubuntu issue, more eyes on the problem wouldn't hurt here. ** Changed in: xorg (Ubuntu) Status: Triaged => Incomplete ** Summary changed: - Mouse cursor flickers when using external DisplayLink monitor + [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1724307 Title: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V Status in xorg package in Ubuntu: Incomplete Bug description: When I connect my laptop to my DisplayLink based device with USB (Wavlink universal USB 3.0 docking station https://www.wavlink.com/en/product/150 WL-UG39DK1V), and connect the Wavlink to my AOC E2775SJ Monitor via HDMI, the mouse icon flickers. Only if the mouse is on the laptop monitor, it can vanish for several minutes, but remains active. Animations/overlays or typing inside a Chrome window causes the mouse pointer to flicker more often. If there is no interaction or animation, the mouse pointer remains static and drawn. Monitor 1: 1920 x 1080 - Laptop's Native Monitor Monitor 2: 1920 x 1080 - DisplayLink (USB) connected AOC E2775SJ Monitor This issue doesn't happen if I don't connect my laptop to an external monitor via the Wavlink device. This issue is reproducible with DisplayLink driver 1.4, and 1.3.54. This issue is reproducible with Ubuntu 16.04, 17.04, and 17.10 x64. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.10.0-37.41~16.04.1-generic 4.10.17 Uname: Linux 4.10.0-37-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2.10 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Tue Oct 17 10:01:55 2017 DistUpgraded: Fresh install DistroCodename: xenial DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation Device [8086:5917] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:082a] InstallationDate: Installed on 2017-10-16 (0 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) MachineType: Dell Inc. XPS 13 9360 ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.10.0-37-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/18/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.2.1 dmi.board.name: 05FPM2 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.2.1:bd08/18/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn05FPM2:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9360 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.76-1~ubuntu16.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 17.0.7-0ubuntu0.16.04.2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 17.0.7-0ubuntu0.16.04.2 version.xserver-xorg-core: xserver-xorg-core N/A version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A xserver.bootTime: Tue Oct 17 09:39:15 2017 xserver.configfile: default xserver.errors: modeset(G0): glamor initialization failed xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5193 vendor SHP xserver.version: 2:1.19.3-1ubuntu1~16.04.3 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1724307/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1724307] Re: Mouse cursor flickers when using external DisplayLink monitor
Wei Cai, to track your issue and hardware, it will help immensely if you use the computer the problem is reproducible with, file a new report with Ubuntu by first ensuring the package xdiagnose is installed, click the Yes button for attaching additional debugging information after running the following from a terminal: ubuntu-bug xorg Also, please feel free to subscribe me to it. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1724307 Title: Mouse cursor flickers when using external DisplayLink monitor Status in xorg package in Ubuntu: Triaged Bug description: When I connect my laptop to my DisplayLink based device with USB (Wavlink universal USB 3.0 docking station https://www.wavlink.com/en/product/150 WL-UG39DK1V), and connect the Wavlink to my AOC E2775SJ Monitor via HDMI, the mouse icon flickers. Only if the mouse is on the laptop monitor, it can vanish for several minutes, but remains active. Animations/overlays or typing inside a Chrome window causes the mouse pointer to flicker more often. If there is no interaction or animation, the mouse pointer remains static and drawn. Monitor 1: 1920 x 1080 - Laptop's Native Monitor Monitor 2: 1920 x 1080 - DisplayLink (USB) connected AOC E2775SJ Monitor This issue doesn't happen if I don't connect my laptop to an external monitor via the Wavlink device. This issue is reproducible with DisplayLink driver 1.4, and 1.3.54. This issue is reproducible with Ubuntu 16.04, 17.04, and 17.10 x64. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.10.0-37.41~16.04.1-generic 4.10.17 Uname: Linux 4.10.0-37-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2.10 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Tue Oct 17 10:01:55 2017 DistUpgraded: Fresh install DistroCodename: xenial DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation Device [8086:5917] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:082a] InstallationDate: Installed on 2017-10-16 (0 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) MachineType: Dell Inc. XPS 13 9360 ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.10.0-37-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/18/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.2.1 dmi.board.name: 05FPM2 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.2.1:bd08/18/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn05FPM2:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9360 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.76-1~ubuntu16.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 17.0.7-0ubuntu0.16.04.2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 17.0.7-0ubuntu0.16.04.2 version.xserver-xorg-core: xserver-xorg-core N/A version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A xserver.bootTime: Tue Oct 17 09:39:15 2017 xserver.configfile: default xserver.errors: modeset(G0): glamor initialization failed xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5193 vendor SHP xserver.version: 2:1.19.3-1ubuntu1~16.04.3 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1724307/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1724307] Re: Mouse cursor flickers when using external DisplayLink monitor
Hi all, I have the exact same issue on my primary monitor. Alienware Alpha R2 Primary monitor connected to Nvidia GTX 960 Secondary monitor connected to Startech USB32HD4K (Displaylink Driver) Ubuntu 16.04.3 LTS One interesting thing I noticed is that if you set rotation in "All Settings"->"Screen Display" to "Clockwise", "Anti-clockwise" or "180 degrees" (just not "Normal"), this issue disappeared. This my workaround currently. Dont know if this helps. Cheers -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1724307 Title: Mouse cursor flickers when using external DisplayLink monitor Status in xorg package in Ubuntu: Triaged Bug description: When I connect my laptop to my DisplayLink based device with USB (Wavlink universal USB 3.0 docking station https://www.wavlink.com/en/product/150 WL-UG39DK1V), and connect the Wavlink to my AOC E2775SJ Monitor via HDMI, the mouse icon flickers. Only if the mouse is on the laptop monitor, it can vanish for several minutes, but remains active. Animations/overlays or typing inside a Chrome window causes the mouse pointer to flicker more often. If there is no interaction or animation, the mouse pointer remains static and drawn. Monitor 1: 1920 x 1080 - Laptop's Native Monitor Monitor 2: 1920 x 1080 - DisplayLink (USB) connected AOC E2775SJ Monitor This issue doesn't happen if I don't connect my laptop to an external monitor via the Wavlink device. This issue is reproducible with DisplayLink driver 1.4, and 1.3.54. This issue is reproducible with Ubuntu 16.04, 17.04, and 17.10 x64. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.10.0-37.41~16.04.1-generic 4.10.17 Uname: Linux 4.10.0-37-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2.10 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Tue Oct 17 10:01:55 2017 DistUpgraded: Fresh install DistroCodename: xenial DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation Device [8086:5917] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:082a] InstallationDate: Installed on 2017-10-16 (0 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) MachineType: Dell Inc. XPS 13 9360 ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.10.0-37-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/18/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.2.1 dmi.board.name: 05FPM2 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.2.1:bd08/18/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn05FPM2:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9360 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.76-1~ubuntu16.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 17.0.7-0ubuntu0.16.04.2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 17.0.7-0ubuntu0.16.04.2 version.xserver-xorg-core: xserver-xorg-core N/A version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A xserver.bootTime: Tue Oct 17 09:39:15 2017 xserver.configfile: default xserver.errors: modeset(G0): glamor initialization failed xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5193 vendor SHP xserver.version: 2:1.19.3-1ubuntu1~16.04.3 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1724307/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1724307] Re: Mouse cursor flickers when using external DisplayLink monitor
Stephan Fabel, as reports to package xorg (Ubuntu) is used as a staging ground, and you have tested the latest version of Ubuntu, I'll mark this Triaged so a developer may review, and further review. Also, it would be helpful to have a camera picture of the corruption, or screencast as this can help in root causing. ** Changed in: xorg (Ubuntu) Status: Incomplete => Triaged -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1724307 Title: Mouse cursor flickers when using external DisplayLink monitor Status in xorg package in Ubuntu: Triaged Bug description: When I connect my laptop to my DisplayLink based device with USB (Wavlink universal USB 3.0 docking station https://www.wavlink.com/en/product/150 WL-UG39DK1V), and connect the Wavlink to my AOC E2775SJ Monitor via HDMI, the mouse icon flickers. Only if the mouse is on the laptop monitor, it can vanish for several minutes, but remains active. Animations/overlays or typing inside a Chrome window causes the mouse pointer to flicker more often. If there is no interaction or animation, the mouse pointer remains static and drawn. Monitor 1: 1920 x 1080 - Laptop's Native Monitor Monitor 2: 1920 x 1080 - DisplayLink (USB) connected AOC E2775SJ Monitor This issue doesn't happen if I don't connect my laptop to an external monitor via the Wavlink device. This issue is reproducible with DisplayLink driver 1.4, and 1.3.54. This issue is reproducible with Ubuntu 16.04, 17.04, and 17.10 x64. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.10.0-37.41~16.04.1-generic 4.10.17 Uname: Linux 4.10.0-37-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2.10 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Tue Oct 17 10:01:55 2017 DistUpgraded: Fresh install DistroCodename: xenial DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation Device [8086:5917] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:082a] InstallationDate: Installed on 2017-10-16 (0 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) MachineType: Dell Inc. XPS 13 9360 ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.10.0-37-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/18/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.2.1 dmi.board.name: 05FPM2 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.2.1:bd08/18/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn05FPM2:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9360 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.76-1~ubuntu16.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 17.0.7-0ubuntu0.16.04.2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 17.0.7-0ubuntu0.16.04.2 version.xserver-xorg-core: xserver-xorg-core N/A version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A xserver.bootTime: Tue Oct 17 09:39:15 2017 xserver.configfile: default xserver.errors: modeset(G0): glamor initialization failed xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5193 vendor SHP xserver.version: 2:1.19.3-1ubuntu1~16.04.3 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1724307/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1724307] Re: Mouse cursor flickers when using external DisplayLink monitor
** Description changed: - When I connect my laptop to my AOC E2775SJ Monitor via a DisplayLink - based device (Wavlink universal USB 3.0 docking station - https://www.wavlink.com/en/product/150 WL-UG39DK1V) the mouse icon - flickers and vanishes for several minutes, but remains active. + When I connect my laptop to my DisplayLink based device with USB + (Wavlink universal USB 3.0 docking station + https://www.wavlink.com/en/product/150 WL-UG39DK1V), and connect the + Wavlink to my AOC E2775SJ Monitor via HDMI, the mouse icon flickers. + Only if the mouse is on the laptop monitor, it can vanish for several + minutes, but remains active. + + Animations/overlays or typing inside a Chrome window causes the mouse + pointer to flicker more often. If there is no interaction or animation, + the mouse pointer remains static and drawn. Monitor 1: 1920 x 1080 - Laptop's Native Monitor Monitor 2: 1920 x 1080 - DisplayLink (USB) connected AOC E2775SJ Monitor + + This issue doesn't happen if I don't connect my laptop to an external + monitor via the Wavlink device. This issue is reproducible with DisplayLink driver 1.4, and 1.3.54. This issue is reproducible with Ubuntu 16.04, 17.04, and 17.10 x64. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.10.0-37.41~16.04.1-generic 4.10.17 Uname: Linux 4.10.0-37-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2.10 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Tue Oct 17 10:01:55 2017 DistUpgraded: Fresh install DistroCodename: xenial DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation Device [8086:5917] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:082a] InstallationDate: Installed on 2017-10-16 (0 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) MachineType: Dell Inc. XPS 13 9360 ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.10.0-37-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/18/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.2.1 dmi.board.name: 05FPM2 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.2.1:bd08/18/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn05FPM2:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9360 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.76-1~ubuntu16.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 17.0.7-0ubuntu0.16.04.2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 17.0.7-0ubuntu0.16.04.2 version.xserver-xorg-core: xserver-xorg-core N/A version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A xserver.bootTime: Tue Oct 17 09:39:15 2017 xserver.configfile: default xserver.errors: modeset(G0): glamor initialization failed xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5193 vendor SHP xserver.version: 2:1.19.3-1ubuntu1~16.04.3 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1724307 Title: Mouse cursor flickers when using external DisplayLink monitor Status in xorg package in Ubuntu: Incomplete Bug description: When I connect my laptop to my DisplayLink based device with USB (Wavlink universal USB 3.0 docking station https://www.wavlink.com/en/product/150 WL-UG39DK1V), and connect the Wavlink to my AOC E2775SJ Monitor via HDMI, the mouse icon flickers. Only if the mouse is on the laptop monitor, it can vanish for several minutes, but remains active. Animations/overlays or typing inside a Chrome window causes the mouse pointer to flicker more often. If there is no interaction or animation, the mouse pointer remains static and drawn. Monitor 1: 1920 x 1080 - Laptop's Native Monitor Monitor 2: 1920 x 1080 - DisplayLink (USB) connected AOC E2775SJ Monitor This issue doesn't happen if I don't connect my laptop to an external monitor via the Wavlink device. This issue is reproducible with
[Touch-packages] [Bug 1724307] Re: Mouse cursor flickers when using external DisplayLink monitor
1) The DVI connection doesn't work at all. This is through HDMI. 2) No. This only occurs if an external monitor is attached through the Wavlink. 3) Yes, that's correct. 4) Seems like animations/overlays or typing inside a Chrome window causes the mouse pointer to flicker more aggressively than not. If there is _no_ interaction or animation, the mouse pointer remains static and drawn. 5) No; the external monitor never has the mouse pointer vanishing entirely. That only happens on the internal monitor. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1724307 Title: Mouse cursor flickers when using external DisplayLink monitor Status in xorg package in Ubuntu: Incomplete Bug description: When I connect my laptop to my AOC E2775SJ Monitor via a DisplayLink based device (Wavlink universal USB 3.0 docking station https://www.wavlink.com/en/product/150 WL-UG39DK1V) the mouse icon flickers and vanishes for several minutes, but remains active. Monitor 1: 1920 x 1080 - Laptop's Native Monitor Monitor 2: 1920 x 1080 - DisplayLink (USB) connected AOC E2775SJ Monitor This issue is reproducible with DisplayLink driver 1.4, and 1.3.54. This issue is reproducible with Ubuntu 16.04, 17.04, and 17.10 x64. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.10.0-37.41~16.04.1-generic 4.10.17 Uname: Linux 4.10.0-37-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2.10 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Tue Oct 17 10:01:55 2017 DistUpgraded: Fresh install DistroCodename: xenial DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation Device [8086:5917] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:082a] InstallationDate: Installed on 2017-10-16 (0 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) MachineType: Dell Inc. XPS 13 9360 ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.10.0-37-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/18/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.2.1 dmi.board.name: 05FPM2 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.2.1:bd08/18/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn05FPM2:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9360 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.76-1~ubuntu16.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 17.0.7-0ubuntu0.16.04.2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 17.0.7-0ubuntu0.16.04.2 version.xserver-xorg-core: xserver-xorg-core N/A version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A xserver.bootTime: Tue Oct 17 09:39:15 2017 xserver.configfile: default xserver.errors: modeset(G0): glamor initialization failed xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5193 vendor SHP xserver.version: 2:1.19.3-1ubuntu1~16.04.3 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1724307/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1724307] Re: Mouse cursor flickers when using external DisplayLink monitor
** Description changed: - This may be a duplicate of - https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1278223. In order to - provide more information, there was a request to open another bug and - attach the relevant info to it. - - OS: Ubuntu 16.04 x64 - Kernel: 4.10.0-37-generic - X.Org X Server: 1:7.7+13ubuntu3 (v1.19.3) + When I connect my laptop to my AOC E2775SJ Monitor via a DisplayLink + based device (Wavlink universal USB 3.0 docking station + https://www.wavlink.com/en/product/150 WL-UG39DK1V) the mouse icon + flickers and vanishes for several minutes, but remains active. Monitor 1: 1920 x 1080 - Laptop's Native Monitor Monitor 2: 1920 x 1080 - DisplayLink (USB) connected AOC E2775SJ Monitor - Using DisplayLink driver v1.4 (latest as of today), the mouse screen - flickers on refresh both on the external as well as on the native - monitor, and it seems worse on the laptop's monitor than on the external - one, going as far as vanishing for several minutes (pointer still being - active as I can see icons being highlighted, etc. but no mouse pointer - being drawn). Usage of Google Chrome seems to aggravate the issue, - although it's not gone otherwise. + This issue is reproducible with DisplayLink driver 1.4, and 1.3.54. + + This issue is reproducible with Ubuntu 16.04, 17.04, and 17.10 x64. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.10.0-37.41~16.04.1-generic 4.10.17 Uname: Linux 4.10.0-37-generic x86_64 .tmp.unity_support_test.0: - + ApportVersion: 2.20.1-0ubuntu2.10 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Tue Oct 17 10:01:55 2017 DistUpgraded: Fresh install DistroCodename: xenial DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: - Intel Corporation Device [8086:5917] (rev 07) (prog-if 00 [VGA controller]) -Subsystem: Dell Device [1028:082a] + Intel Corporation Device [8086:5917] (rev 07) (prog-if 00 [VGA controller]) + Subsystem: Dell Device [1028:082a] InstallationDate: Installed on 2017-10-16 (0 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) MachineType: Dell Inc. XPS 13 9360 ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.10.0-37-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/18/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.2.1 dmi.board.name: 05FPM2 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.2.1:bd08/18/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn05FPM2:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9360 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.76-1~ubuntu16.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 17.0.7-0ubuntu0.16.04.2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 17.0.7-0ubuntu0.16.04.2 version.xserver-xorg-core: xserver-xorg-core N/A version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A xserver.bootTime: Tue Oct 17 09:39:15 2017 xserver.configfile: default xserver.errors: modeset(G0): glamor initialization failed xserver.logfile: /var/log/Xorg.0.log xserver.outputs: - product id5193 - vendor SHP + product id5193 + vendor SHP xserver.version: 2:1.19.3-1ubuntu1~16.04.3 ** Tags added: artful zesty -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1724307 Title: Mouse cursor flickers when using external DisplayLink monitor Status in xorg package in Ubuntu: Incomplete Bug description: When I connect my laptop to my AOC E2775SJ Monitor via a DisplayLink based device (Wavlink universal USB 3.0 docking station https://www.wavlink.com/en/product/150 WL-UG39DK1V) the mouse icon flickers and vanishes for several minutes, but remains active. Monitor 1: 1920 x 1080 - Laptop's Native Monitor Monitor 2: 1920 x 1080 - DisplayLink (USB) connected AOC E2775SJ Monitor This issue is reproducible with DisplayLink driver 1.4, and 1.3.54.
[Touch-packages] [Bug 1724307] Re: Mouse cursor flickers when using external DisplayLink monitor
Stephan Fabel, to follow up: 1) Are connecting the Wavlink device to the external monitor via DVI? 2) If you don't connect the Wavlink device to the laptop, do the mouse symptoms ever occur? 3) When you say it occurred with Ubuntu 17.04, 17.10, and 16.04 x64, this is you personally testing all of these on your Dell XPS 13 9360? 4) When you state Google Chrome aggrevates the issue, what do you mean precisely? 5) To confirm the symptoms, when everything is connected, the mouse flickers on both screens. However, it can disappear on both or only the laptop monitor for several minutes at a time? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1724307 Title: Mouse cursor flickers when using external DisplayLink monitor Status in xorg package in Ubuntu: Incomplete Bug description: When I connect my laptop to my AOC E2775SJ Monitor via a DisplayLink based device (Wavlink universal USB 3.0 docking station https://www.wavlink.com/en/product/150 WL-UG39DK1V) the mouse icon flickers and vanishes for several minutes, but remains active. Monitor 1: 1920 x 1080 - Laptop's Native Monitor Monitor 2: 1920 x 1080 - DisplayLink (USB) connected AOC E2775SJ Monitor This issue is reproducible with DisplayLink driver 1.4, and 1.3.54. This issue is reproducible with Ubuntu 16.04, 17.04, and 17.10 x64. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.10.0-37.41~16.04.1-generic 4.10.17 Uname: Linux 4.10.0-37-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2.10 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Tue Oct 17 10:01:55 2017 DistUpgraded: Fresh install DistroCodename: xenial DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation Device [8086:5917] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:082a] InstallationDate: Installed on 2017-10-16 (0 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) MachineType: Dell Inc. XPS 13 9360 ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.10.0-37-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/18/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.2.1 dmi.board.name: 05FPM2 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.2.1:bd08/18/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn05FPM2:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9360 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.76-1~ubuntu16.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 17.0.7-0ubuntu0.16.04.2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 17.0.7-0ubuntu0.16.04.2 version.xserver-xorg-core: xserver-xorg-core N/A version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A xserver.bootTime: Tue Oct 17 09:39:15 2017 xserver.configfile: default xserver.errors: modeset(G0): glamor initialization failed xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5193 vendor SHP xserver.version: 2:1.19.3-1ubuntu1~16.04.3 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1724307/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1724307] Re: Mouse cursor flickers when using external DisplayLink monitor
Hi Christopher, 1) it's a WAVLINK USB 3.0 Dual Video Docking Station containing the DisplayLink technology: http://a.co/aifGl8J 2) This issue occurred with a previous version of the DisplayLink driver (1.3.54) as well. 3) This issue occurred with 17.04, 17.10 (as of yesterday) and now 16.04, all x64. 4) I am using a DELL XPS 13 and have no other means of attaching an external monitor :-( 5) see (3), this happens also as of the latest cut of 17.10. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1724307 Title: Mouse cursor flickers when using external DisplayLink monitor Status in xorg package in Ubuntu: Incomplete Bug description: This may be a duplicate of https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1278223. In order to provide more information, there was a request to open another bug and attach the relevant info to it. OS: Ubuntu 16.04 x64 Kernel: 4.10.0-37-generic X.Org X Server: 1:7.7+13ubuntu3 (v1.19.3) Monitor 1: 1920 x 1080 - Laptop's Native Monitor Monitor 2: 1920 x 1080 - DisplayLink (USB) connected AOC E2775SJ Monitor Using DisplayLink driver v1.4 (latest as of today), the mouse screen flickers on refresh both on the external as well as on the native monitor, and it seems worse on the laptop's monitor than on the external one, going as far as vanishing for several minutes (pointer still being active as I can see icons being highlighted, etc. but no mouse pointer being drawn). Usage of Google Chrome seems to aggravate the issue, although it's not gone otherwise. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.10.0-37.41~16.04.1-generic 4.10.17 Uname: Linux 4.10.0-37-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2.10 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Tue Oct 17 10:01:55 2017 DistUpgraded: Fresh install DistroCodename: xenial DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation Device [8086:5917] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:082a] InstallationDate: Installed on 2017-10-16 (0 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) MachineType: Dell Inc. XPS 13 9360 ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.10.0-37-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/18/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.2.1 dmi.board.name: 05FPM2 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.2.1:bd08/18/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn05FPM2:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9360 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.76-1~ubuntu16.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 17.0.7-0ubuntu0.16.04.2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 17.0.7-0ubuntu0.16.04.2 version.xserver-xorg-core: xserver-xorg-core N/A version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A xserver.bootTime: Tue Oct 17 09:39:15 2017 xserver.configfile: default xserver.errors: modeset(G0): glamor initialization failed xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5193 vendor SHP xserver.version: 2:1.19.3-1ubuntu1~16.04.3 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1724307/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1724307] Re: Mouse cursor flickers when using external DisplayLink monitor
Stephan Fabel, thank you for reporting this and helping make Ubuntu better. To clarify: 1) What is the full manufacturer and model of the DisplayLink adapter? 2) Did this issue occur with a prior version of the DisplayLink driver? 3) Did this issue start to occur after a Ubuntu package update? 4) Does this issue occur if you connect the monitor to the laptop without using the DisplayLink adapter? 5) To see if this is already resolved in Ubuntu, could you please test http://cdimage.ubuntu.com/daily-live/current/ and advise to the results? ** Changed in: xorg (Ubuntu) Importance: Undecided => Medium ** Changed in: xorg (Ubuntu) Status: New => Incomplete ** Tags added: latest-bios-2.2.1 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1724307 Title: Mouse cursor flickers when using external DisplayLink monitor Status in xorg package in Ubuntu: Incomplete Bug description: This may be a duplicate of https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1278223. In order to provide more information, there was a request to open another bug and attach the relevant info to it. OS: Ubuntu 16.04 x64 Kernel: 4.10.0-37-generic X.Org X Server: 1:7.7+13ubuntu3 (v1.19.3) Monitor 1: 1920 x 1080 - Laptop's Native Monitor Monitor 2: 1920 x 1080 - DisplayLink (USB) connected AOC E2775SJ Monitor Using DisplayLink driver v1.4 (latest as of today), the mouse screen flickers on refresh both on the external as well as on the native monitor, and it seems worse on the laptop's monitor than on the external one, going as far as vanishing for several minutes (pointer still being active as I can see icons being highlighted, etc. but no mouse pointer being drawn). Usage of Google Chrome seems to aggravate the issue, although it's not gone otherwise. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.10.0-37.41~16.04.1-generic 4.10.17 Uname: Linux 4.10.0-37-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2.10 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Tue Oct 17 10:01:55 2017 DistUpgraded: Fresh install DistroCodename: xenial DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation Device [8086:5917] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:082a] InstallationDate: Installed on 2017-10-16 (0 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) MachineType: Dell Inc. XPS 13 9360 ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.10.0-37-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/18/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.2.1 dmi.board.name: 05FPM2 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.2.1:bd08/18/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn05FPM2:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9360 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.76-1~ubuntu16.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 17.0.7-0ubuntu0.16.04.2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 17.0.7-0ubuntu0.16.04.2 version.xserver-xorg-core: xserver-xorg-core N/A version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A xserver.bootTime: Tue Oct 17 09:39:15 2017 xserver.configfile: default xserver.errors: modeset(G0): glamor initialization failed xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5193 vendor SHP xserver.version: 2:1.19.3-1ubuntu1~16.04.3 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1724307/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
