[Touch-packages] [Bug 1759921] Re: Problem with Lexmark Optra E310: printing system doesn't work

2018-04-04 Thread Carlos Rodriguez
I have solved this.

The problem was that Lexmark Optra E310 printer is not supported by
Gutenprint project, so the CUPS/Gutenprint system automatically installs
a driver for the Lexmark Optra E321, that is a very different printer
and it works, or not, depending on document or other circumstances.

The solution was install the original PPD file made for the Optra E310
printer by Lexmark. I attach the file with this message in case it can
be helpful for someone with the same problem.

Greetings.


** Attachment added: "Original Lekmark Optra E310 PPD file"
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1759921/+attachment/5101051/+files/lope310.ppd

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Title:
  Problem with Lexmark Optra E310: printing system doesn't work

Status in cups package in Ubuntu:
  New

Bug description:
  My printer, Lexmark Optra E310, is configured automatically by the
  system and it worked perfectly in Linux until now. The Printer is OK,
  it works perfectly in Windows, but now in Linux everytime I try to
  print something, whatever it is, it prints the next messages on paper:

  ERROR:
  configurationerror
  OFFENDING COMMAND:
  setpagedevice
  STACK:
  --nostringval--
  false
  842
  595
  0
  0
  842
  595
  --nostringval--
  5

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: cups 2.1.3-4ubuntu0.4
  ProcVersionSignature: Ubuntu 4.4.0-116.140-generic 4.4.98
  Uname: Linux 4.4.0-116-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.15
  Architecture: amd64
  Date: Thu Mar 29 19:38:02 2018
  Lpstat: device for Lexmark-Optra-E310: 
usb://Lexmark/Optra%20E310?serial=5163293
  MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
  Papersize: a4
  PpdFiles: Lexmark-Optra-E310: Lexmark Optra E310 Foomatic/Postscript 
(recommended)
  ProcEnviron:
   LANGUAGE=es_ES
   TERM=xterm
   PATH=(custom, no user)
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-116-generic 
root=UUID=6a60c9b5-8fd9-472c-95f2-6fb8dcdd7e1d ro splash quiet vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/19/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P1.40
  dmi.board.name: N68-GS3 UCC
  dmi.board.vendor: ASRock
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrP1.40:bd09/19/2011:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnN68-GS3UCC:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: To Be Filled By O.E.M.
  dmi.product.version: To Be Filled By O.E.M.
  dmi.sys.vendor: To Be Filled By O.E.M.

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[Touch-packages] [Bug 1759921] Re: Problem with Lexmark Optra E310: printing system doesn't work

2018-04-02 Thread Carlos Rodriguez
** Summary changed:

- printing system doesn't work
+ Problem with Lexmark Optra E310: printing system doesn't work

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1759921

Title:
  Problem with Lexmark Optra E310: printing system doesn't work

Status in cups package in Ubuntu:
  New

Bug description:
  My printer, Lexmark Optra E310, is configured automatically by the
  system and it worked perfectly in Linux until now. The Printer is OK,
  it works perfectly in Windows, but now in Linux everytime I try to
  print something, whatever it is, it prints the next messages on paper:

  ERROR:
  configurationerror
  OFFENDING COMMAND:
  setpagedevice
  STACK:
  --nostringval--
  false
  842
  595
  0
  0
  842
  595
  --nostringval--
  5

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: cups 2.1.3-4ubuntu0.4
  ProcVersionSignature: Ubuntu 4.4.0-116.140-generic 4.4.98
  Uname: Linux 4.4.0-116-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.15
  Architecture: amd64
  Date: Thu Mar 29 19:38:02 2018
  Lpstat: device for Lexmark-Optra-E310: 
usb://Lexmark/Optra%20E310?serial=5163293
  MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
  Papersize: a4
  PpdFiles: Lexmark-Optra-E310: Lexmark Optra E310 Foomatic/Postscript 
(recommended)
  ProcEnviron:
   LANGUAGE=es_ES
   TERM=xterm
   PATH=(custom, no user)
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-116-generic 
root=UUID=6a60c9b5-8fd9-472c-95f2-6fb8dcdd7e1d ro splash quiet vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/19/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P1.40
  dmi.board.name: N68-GS3 UCC
  dmi.board.vendor: ASRock
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrP1.40:bd09/19/2011:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnN68-GS3UCC:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: To Be Filled By O.E.M.
  dmi.product.version: To Be Filled By O.E.M.
  dmi.sys.vendor: To Be Filled By O.E.M.

To manage notifications about this bug go to:
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